HOPE Community Services jobs - 77 jobs

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently in search of a Medical Receptionist for our Medical Clinic. This position is ideal for individuals who are passionate about supporting medical teams and providing excellent service in a trauma-informed, client-focused setting. If you are a compassionate, detail-oriented individual with a desire to make a difference, we encourage you to apply. About the Position The Medical Receptionist plays a crucial role in supporting the medical services team by performing clerical and administrative tasks. This position ensures the smooth operation of the clinic by adhering to agency policies, confidentiality regulations, and industry standards while supporting a trauma-informed, recovery-focused environment for individuals seeking behavioral health or co-occurring services. Key responsibilities include scheduling medication clinic appointments, managing the clinic's daily schedule, recording client vital signs, and assisting with intake procedures. The position also requires escorting clients to medical offices, ensuring medical supplies and equipment are prepared, and verifying physician documentation. Additional duties include communicating treatment recommendations to clinical staff, tracking lab test results, assisting with forms for pharmaceutical programs, and providing general administrative support. This is an excellent opportunity for individuals who are organized, compassionate, and enjoy working in a fast-paced medical environment. Requirements High school diploma and 6 months of related experience; or Registered Medical Assistant (RMA) with 6 months of related experience; or Equivalent combination of education and experience. Must be able to maintain First Aid and CPR certifications. Travel may be required with reimbursement, and evening or weekend hours may be necessary to accommodate clinic scheduling needs Skills Strong organizational, communication, and customer service skills. Proficiency in basic medical terminology, office software, and scheduling systems. Ability to maintain client confidentiality and adhere to privacy regulations. Ability to work in a fast-paced environment and manage multiple tasks effectively. We Offer Competitive Compensation Full Benefits including 100% paid health and dental! Life Insurance Over 2 weeks PTO first year plus; 1 Friday off per month (Wellness day) 11 Paid Holidays per year Bereavement Leave - 5 days per year 8 hours of Volunteer Pay Retirement contributions of 10% with no match required Paid Professional Development Time And More!

Department: Integrated Health Services Advance Practice Provider, Psychiatry Employee Category: Exempt Reporting Relationship: Chief Medical Officer, Mental Health Services Character Qualities: * Availability- Making my schedule and priorities secondary to the wishes of those I serve. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Flexibility- Willingness to change plans or ideas without getting upset. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Advanced Practice Provider cares for patients with both medical and behavioral health problems. Provides psychiatric evaluations and medication management services to patients of Variety Care, following the standards of the Oklahoma State Department of Health (OSDH), other payors, and regulatory agencies, and at the direction of the Chief Medical Officer, Behavioral Health, or supervising physician. Primary Duties and Responsibilities: * Assists primary health care providers in recognizing and treating mental disorders and psychosocial problems. * Assesses the clinical status of patients referred by primary care providers through brief consultative contacts. * Works with primary care team to treat and manage patients with chronic emotional and/or health problems efficiently and effectively. * Assists in the detection of at-risk patients and development of plans to prevent further psychological or physical deterioration. * Assists in preventing relapses or morbidity in conditions that tend to recur over time. * Utilizes appropriate laboratory tests using prescribed methods and techniques; determines normal and abnormal test results; and develops a health care plan based upon analyzed data. * Defines/documents differential diagnoses and list differential diagnoses with most likely diagnoses included. * Complete all required documentation in electronic medical record according to deadlines/guidelines set forth by payers, Chart Closure SOP, and Chief Medical Office, Behavioral Health. * Secures health histories from patients and notate findings and treatment course in patient electronic health chart including follow-up notes. * Under direct and indirect supervision of a physician, diagnoses, plans and implements a comprehensive care plan based upon the patient's mental health needs. * Attends and participates in meetings and quality improvement activities as required. * Serves as a member of committees as requested. * Participates in evaluation of peers and support staff. * Assists in planning and providing in-service training as needed. * Follows HIPAA guidelines and Variety Care policy and procedures as it relates to privacy. * Provides Telehealth services from remote locations connected to a reliable internet resource including a provider's home when necessary. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Quintuple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Be a result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

Are you passionate about making a difference in the lives of individuals navigating the complexities of mental health and substance use recovery? We are searching for an exceptional and experienced Adult Mental Health Court/CO-OP Care Navigator to join our team and provide critical individual and group services to our clients while ensuring they have the tools to successfully navigate the legal and healthcare systems. Some Key Duties: * Provide integrated, recovery-focused services addressing health, behavioral, and social needs. * Deliver personalized care through evidence-based interventions and case management strategies. * Coordinate complex cases and lead care planning meetings to address population management needs. * Support individuals in accessing resources like affordable housing, health benefits, education, and employment. * Facilitate wellness initiatives, including nutrition, stress management, and chronic disease education. * Provide crisis management services, including safety planning and linkage to appropriate interventions. * Track client outcomes, maintain detailed clinical records, and ensure compliance with all documentation and reporting standards. * Mentor colleagues and contribute to a warm, engaging, and culturally responsive organizational culture. * Provides transportation and conduct home-based services as needed. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness) * Mileage Reimbursement * Cell Phone Stipend

Department: Administration Accounting Director Employee Category: Exempt Reporting Relationship: Controller Character Core Qualities: * Dependability-Fulfilling what I committed to do, even if it means unexpected sacrifice * Diligence-Investing all my energy to complete the tasks assigned to me * Initiative-Recognizing and doing what needs to be done before I am asked to do it * Thoroughness-Knowing what factors will diminish the effectiveness of my work or words, if neglected Summary of Duties and Responsibilities: Performs various accounting functions to include supervising accounting staff, posting entries, verifying and reconciling source documents to financial reporting system output, processing payments, and/or assisting in preparation of billings and other financial reports. Performs month-end and year-end activities. Responds to inquiries and contacts from other departments and/or vendors to resolve a variety of problems. Troubleshoots day-to-day work-related issues with other Accountants and provides feedback to Controller. Primary Duties and Responsibilities: * Supervises and supports all accounting staff in their roles in the Accounting Department. * Ensures that all staff are trained appropriately to perform their job duties. * Works with Controller to ensure that there are functioning controls in place for all roles within the department to meet established policies and guidelines. Enforces policies and guidelines as they relate to the Accounting Department. * Troubleshoots day-to-day work-related issues with all employees in the Accounting Department and provides feedback to Controller. * Responsible for ensuring that all month end and year end closing processes are accurate and complete. * Prepare monthly financial statements and accompanying schedules for staff and board members of multiple entities. Analyzes and reports on variances as requested. * Maintain accounting software to include setting up new accounts, maintaining users, troubleshooting and closing out year-end. * Oversees accounts payable for proper coding, documentation, filing and adherence to procurement policies and procedures. * Prepares routine journal entries and post financial transactions; reconciles sub ledgers to the general ledger and resolves differences; reviews entries and schedules prepared by staff to ensure accuracy. * Assists in daily cash counting, preparing and/or coding all deposits and account transfers, ensuring proper classification to the general ledger. * Coordinates and assists in monthly and annual cash audits at all clinics. * Monitors the preparation of the fixed asset schedules to include asset setup in the depreciation software as well as purchase and disposition of such assets; ensures inventory is updated and accurate. Ensures physical inventory is taken every two years. * Records and tracks all grant related accounting entries to include reconciling related balances. * Performs monthly reconciliations of company bank accounts and assigned general ledger accounts. * Prepares monthly statements and billings for special programs and grants. * Prepares annual and mid-year budgets. * Assists in preparation of UDS report, cost reports and compliance reports. * Prepares all audit related materials and schedules as required by the audit. Act as point for all information requested by the auditor; ensures that all work performed by staff meets audit requirements. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to lift 25 pounds * Must be able to sit for extended periods of time. * Must have excellent concentration ability.

Department: IT Department EPIC Support Analyst - Team Lead Employee Category: Exempt Reporting Relationship: Character Qualities: * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Responsibility- Knowing and doing what is expected of me. * Alertness - Being aware of what is taking place around me so I can have the right responses. * Dependability - Fulfilling what I consented to do, even if it means unexpected sacrifice. * Sensitivity - Using my senses to perceive the true attitudes and emotions of others. Summary of Duties and Responsibilities: The EPIC Support Analyst Team Lead will act as a backup for the department manager when the department manager is out of the office. The EPIC Support Analyst possesses a deep understanding of Epic and health center operations. The EPIC Support Analyst ensures the initial as well as ongoing education and coaching in various areas of EPIC via bootcamps, webinars, workshops, and one on one trainings. Primary Duties and Responsibilities: * Acts as a backup for the department manager in their absence, including approving payroll. * Responsible for training team members, as needed, at the direction of the department manager. * Serves as mentor for the EPIC Support Analyst team. * Supports the department manager in communicating goals and targets for the department. * Supports the department manager in meeting department goals and targets. * Maintains updated and ongoing knowledge in designated EPIC areas. * Plans, coordinates, facilitates, and evaluates learning sessions/trainings for members in collaboration with project partners including curriculum design, agenda setting, and trainer identification. * Designs, develops, and maintains EPIC program content and materials. * Supports planning and coordination of the EPIC program and its activities. * Serves as a partner and coach, identifying new ways to support staff members. * Consults with other staff members to create and implement EPIC structure in their health center. * Observes, evaluates, and develops support plans for individual members as needed. * Delivers training via multiple modalities, including in-person onsite consultations, one-on-one, group setting, virtually and by phone. * Responsible for creating, developing, and maintaining the course curricula, associated training materials, the design, build, and testing of training environments for the Epic application. * Develops a strong understanding of the Epic application(s). * Instructs classes in formal instructor-led training sessions * Provides individualized support and hands-on training to learners as requested. * Offers workflow support to members and staff. * Provides support for other applications used within the business unit. * Understands User requirements. * Creates end user tip sheets as identified by users. * Coordinates all testing phases of associated applications during implements, fixes, and upgrades. * Develops strong relationships with end user communities, customers, and business partners. * Utilizes best practices for use withing the organization * Serves as a resource for members on key content areas - connecting members with the tools and resources they need to reach health center goals. * Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) * Reviews and maintains Error Workqueues and InBasket Errors. * Assists in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up. * Assists in development of evaluation methods to assess program strengths and identify areas of improvement. * Ensures goals are met in areas including customer satisfaction, safety, quality, and team member performance. * Implements and manages changes and interventions to ensure program goals are achieved. * Supports program growth and development. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Able to lift 30-50 pounds. * Able to drive between and to all satellite centers upon notice or need.

Department: Administration Adolescent Health Specialist Employee Category: Non-Exempt Reporting Relationship: Director Adolescent Health Education & Teen Clinic Services Character Qualities: * Flexibility- Willingness to change plans or ideas without getting upset * Initiative- Recognizing and doing what needs to be done before I am asked to do it * Thoroughness- Knowing what factors will diminish the effectiveness of my work or words, if neglected * Punctuality -Showing esteem for others by doing the right thing at the right time * Tolerance- Accepting others at different maturity levels * Endurance- The inward strength to withstand stress and do your best Summary of Duties and Responsibilities: Provide outreach and health education in family planning, birth control methods, STI prevention, HIV/AIDS education, consent, body image, sexual orientation, and other areas of optimal health. Provides and coordinates outreach to the student body about teen friendly clinics. Assists in management of Teen Clinic Text Hotline, Teen Clinic Patient Registration Forms, Minor Self-Consent Forms, scheduling of Teen Clinic patient appointments, creation of patient profiles in EPIC EMR, and overview trainings of Teen Clinic Services for youth, caregivers, clinical staff, and partnering organizations. Primary Duties and Responsibilities: * Performs professional service and administrative functions such as new patient registration, schedules patient appointments, obtains patient registration information such as sensitive demographics and insurance coverage, scans medical records, answers English Teen Clinic hotline messages, etc. * Required to learn and work in clinical medical record database. * Required to take Teen Clinic text hotline in rotating schedule with team members including nights and one weekend per month. * HIPAA Compliant in all aspects of work related to clinical communications and patient records. * Internal communications (e.g. Internal Variety Communications, Internal Variety Care Trainings) * Social Media Management, including researching content, creating content and scheduling content with emphasis on reaching Spanish speaking youth and community. * Connect with community partners to plan and execute events. Including pride events, back to school events and community events. * Create promotional and informational print collateral to increase access to Teen Clinic Services. * Knowledge of contraceptive services, specifically various contraception methods, including LARCS. * Inventory and delivery of clinical items. * Conduct Education classes on healthy relationships, reproduction, methods of birth control, and other varied subjects to a variety of audiences- teens, parents, providers, clinical support staff, and partner organizations. * Teach sexual health education topics with inclusivity, culturally and in an age-appropriate manner. * Provide medically accurate sexual health information, while maintaining curriculum integrity. * Conduct outreach activities with OKCPS and Oklahoma County School Districts. * Work early mornings and occasionally work some evenings and weekends. * Memorize large amounts of information, procedures, and rules given both verbally and in writing, to accurately perform the required tasks. * Accurately enter large amounts of data in Microsoft Excel, Word, and Redcap in a timely fashion with a minimal number of mistakes. * Overnight travel for required curriculum trainings and annual sexual health conference. * Develop partnerships with neighboring agencies to provide workshops and/or expertise in the field of adolescent health, sexuality and wellness. * Attend meetings and collaborate with education and clinical staff, parents, volunteers and community residents as needed to assist in curriculum and program delivery as well as promotion and development. * Participate in training and staff development workshops. * Complete documents for assessment and evaluation for the program, participants, and parents. * Work closely with other members of the program team to effectively function as a cohesive unit. * Embody the strength of personal character. * Place value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. * Result-oriented problem solver who is responsible and accountable. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Other duties as assigned. Essential Functions: * Must be able to lift 25 pounds * Must be able to sit for extended periods of time. * Must have excellent concentration ability.

Department: Pharmacy Pharmacy Clerk or Technician Employee Category: Non-Exempt Reporting Relationship: Director of Pharmacy Character Qualities: Patience-Accepting a difficult situation by taking the time necessary to work through it. Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Flexibility-Willingness to change plans or ideas without getting upset. Initiative-Recognizing and doing what needs to be done before I am asked to do it. Sensitivity- Using my senses to perceive the true attitudes and emotions of others. Summary of Duties and Responsibilities: Pharmacy Technician provides pharmacy related functions or services under a licensed pharmacist's direct supervision. Pharmacy technician measures, counts out, labels, mix, and records the dosage and amount of medications. Primary Duties and Responsibilities: * Receives refill requests or prescriptions and verify whether the information is accurate and complete. * Inputs and fills medications as prescribed. * Receives and stores medications, verifies the quantities against raised invoice, and informs the supervisors about the inventory shortages and needs. * Orders, labels, and counts stock of medications, supplies, and chemicals and entering stock list data into computer database. * Prepares and processes medical insurance claim records and forms. * Operates cash registers in order to accept payment. * Responds to requests and questions and answering telephone calls. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Able to lift at least 25 pounds. * Able to walk, bend, lift, and remain on feet for extended periods of time.

Are you passionate about making a difference in the lives of families and children? Do you have a background in social work or a related field? Join our dynamic team and be a crucial part of the SafeCare program, where your work will directly contribute to the welfare of children and families in our community. Some Key Responsibilities: * Deliver the SafeCare Model to families in their natural home environment. * Assist families in crisis stabilization and coordinate follow-up services. * Facilitate the development of skills in areas such as child development, behavior management, and communication. * Maintain accurate clinical records and ensure compliance with all agency policies. * Promote NorthCare values, including trauma-informed care and wellness. * Participate in community outreach events, some of which may occur on nights and weekends. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

Department: Integrated Health Services Integrated Health Services Administrative Specialist Employee Category: Non-Exempt Reporting Relationship: Director of Integrated Health Services Character Qualities: * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Flexibility- willingness to change plans or ideas without getting upset. * Initiative- Recognizing and doing what needs to be done before I am asked to do it. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: The Integrated Health Services Administrative Specialist assists the Integrated Health Services team in various administrative duties. Primary Duties and Responsibilities: * Updates information and makes changes as necessary in (EHR) * Contacts new in-house Psychiatry and Counseling referrals within 7 business days to ensure maximum scheduling of patients. * Contacts urgent referrals within 24 hours. * Closes the loop on in-house department referrals. This can be by scheduling patient, having had multiple failed attempts to contact patient, or documenting patient has declined services. * Follows up on department referrals outside of Variety Care to close referral loop. Follow up no less than three times. * Communicates professionally with outside referrals sources regarding patients and referral process. Attaches referral and other documentation necessary from EMR to complete the referral process. * Links medical provider with Integrated Health Services providers for "warm handoffs" when there are no Integrated Health Services providers available on site. * Responsible for all phone workque for the department. * Transitions appointments to TH in cases of inclement weather and/or clinic closures. * Collaborates with Triage to connect patients needing immediate assistance with Integrated Health Services provider. * Provides prescribing providers with necessary information from patient regarding refill requests and/or side effects from medications. * Assist patient in connecting with billing department for assistance with insurance or billing questions. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Perform other duties as assigned. Essential Functions: * Able to lift at least 25 pounds. * Able to bend, reach lift as needed to file or retrieve medical files. * Able to concentrate and prioritize work. * Able to sit for long periods of time.

Department: Information Technology Information Technology Systems Administrator Employee Category: Exempt Reporting Relationship: Manager of Information Technology Character Qualities: * Creativity-approaching a need, a task, or an idea from a new perspective * Discretion-Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences * Flexibility-Willingness to change plans or ideas without getting upset * Initiative-Recognizing and doing what needs to be done before I am asked to do it Summary of Duties and Responsibilities: Responsible for monitoring servers, storage area networks and network infrastructure. Manage, recommend, and perform maintenance and upgrades on servers, SANs, telecommunications equipment, and network components. Provide infrastructure planning and direction including capacity planning, performance analysis and trending, network architecture, and security reviews and documentation. Primary Duties and Responsibilities: * Administers, recommends, implements, and performs maintenance and upgrades on all backend infrastructure components. Installs and tests software upgrades. * Provides infrastructure planning and direction including capacity planning, performance analysis and trending, network architecture, and security reviews and documentation. Researches and evaluates new technologies. Collects and analyzes network, server and storage utilization. * Monitors, designs, and implements security equipment, servers, and storage area networks. * Develops, implements, and monitors systems backup/recovery strategy. * Works with network team to help with security including firewalls and intrusion detection systems and reviews all security logs. Helps to develop and publish security policies and standards. Audits PC, server, application, and other configurations to ensure they meet security standards. Responsible for disaster recovery contingency planning, testing, and execution. * Responsible for the design and management of Active Directory. Establishes and maintains network users, user environment, directories, and security. * Will assist other IT staff in supporting all levels of the desktop and server environment; provides troubleshooting and resource management in the areas of networks, servers, PCs, printers, peripheral hardware products, and operating systems. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking a Peer Recovery Support Specialist to join our Urgent Recovery Center (URC) team. This role involves providing peer-based recovery support, advocacy, and supervision to individuals in crisis. If you have lived experience in recovery and a commitment to empowering others, we encourage you to apply! Shifts Available: Day Shift: 7a - 7p Night Shift: 7p - 7a About the Position As a Peer Recovery Support Specialist, you will provide peer support and advocacy to individuals in crisis, fostering hope and promoting recovery. Your role will include ensuring client safety, offering education on coping strategies, connecting clients to community resources, and supporting them in identifying and achieving their immediate stabilization and recovery goals. You will also maintain professional relationships, adhere to trauma-informed care principles, and ensure compliance with confidentiality guidelines, clinical documentation standards, and agency policies. About the Urgent Recovery Center The Urgent Recovery Center (URC) is a crucial component of HOPE Community Services' mission to provide immediate, short-term stabilization and support for individuals experiencing a mental health or substance use crisis. The URC operates as a safe and welcoming space where clients receive peer-based support, resources, and care coordination to assist them in their recovery journey. Our goal is to create a recovery-focused environment that is trauma-informed, supportive, and equipped to meet the diverse needs of individuals in crisis. Requirements Demonstrated recovery from a mental health or substance use disorder HS Diploma or GED Reliable transportation Skills Ability to build rapport and maintain positive relationships with clients, employers, and colleagues. Strong verbal and written communication skills to effectively interact with a diverse range of individuals. Empathy and Compassion Must be efficient in managing multiple tasks, maintaining accurate records, and meeting deadlines.

Lead the Change in Family Preservation Services! Join NorthCare as a Supervisor in Family Preservation Services and be at the forefront of supporting children and families in need! If you're passionate about making a meaningful impact, driving staff growth, and collaborating with a dynamic community, this could be your next career move. Some Key Responsibilities: * Supervises and supports services like Comprehensive Home-Based Services, Parent Partner, and Family KINnections. * Maintains strong partnerships with agencies like Oklahoma Human Services, ensuring culturally sensitive and client-centered service delivery. * Provides oversight on assessments, treatment plans, and case documentation while directly supporting your team with critical decision-making. * Conducts supervision meetings, ensures quality services, and meets productivity targets. * Monitors the implementation of evidence-based programs, like SafeCare, and offers hands-on support during home visits. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political , sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are seeking a skilled and dependable Maintenance Technician to help ensure our facilities remain safe, functional, and welcoming for the clients and staff we serve. If you enjoy hands-on work, problem-solving, and contributing to an environment that supports healing and recovery, this position could be a great fit for you! About the Position As a Maintenance Technician, you will perform a variety of maintenance and repair tasks to keep our buildings, equipment, and grounds in top condition. Your work will directly support HOPE's mission by ensuring our facilities meet safety standards, function smoothly, and provide a comfortable space for clients and staff. From minor repairs to coordinating contractor work, you'll play a vital role in keeping our operations running efficiently. About the Program HOPE's facilities are central to our ability to provide high-quality behavioral health services. The Maintenance Team ensures that our offices, residential spaces, and clinic areas are safe, functional, and in compliance with applicable regulations. Whether maintaining HVAC systems, repairing plumbing, or ensuring ADA accessibility, our Maintenance Technicians are essential to creating a physical environment that promotes well-being and recovery. Requirements Certification in building/construction trades or trade license with at least two years of related experience, OR an equivalent combination of education and experience. Current Oklahoma Driver's License AND reliable transportation for travel between agency locations (mileage reimbursement provided per policy Skills Strong problem-solving and troubleshooting abilities. Ability to work independently and manage multiple tasks effectively. Basic plumbing, electrical, and carpentry repair skills. Strong verbal and written communication skills. Ability to establish and maintain positive working relationships with staff, contractors, and vendors. We Offer Competitive Compensation Full Benefits including 100% paid health and dental! Life Insurance Over 2 weeks PTO first year plus; 1 Friday off per month (Wellness day) 11 Paid Holidays per year Bereavement Leave - 5 days per year 8 hours of Volunteer Pay Retirement contributions of 10% with no match required Paid Professional Development Time And More!

Are you passionate about making a real difference in the lives of individuals through therapy? Do you thrive in community-based settings where you can connect with clients in meaningful ways? We are seeking an empathetic, skilled, and flexible Child & Family Outpatient Therapist to provide therapeutic services in homes and community settings. If you're ready to take on complex cases, collaborate with multidisciplinary teams, and empower clients on their journey to recovery, this role is perfect for you! Some Key Duties: * Provide individual, family, and group therapy in the community, meeting clients where they are. * Conduct intake interviews, develop treatment plans, and work with clients and families to achieve recovery goals. * Offer critical crisis management services, including risk assessment and intervention. * Partner with a multidisciplinary team to deliver integrated, trauma-informed, and culturally competent care. * Use evidence-based practices to create meaningful outcomes, tracking progress and adapting plans as needed. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

Department: Billing Medical Billing Specialist, Bilingual Employee Category: Non-Exempt Reporting Relationship: Manager of Revenue Cycle Management Character First Qualities: * Decisiveness- The ability to recognize key factors and finalize difficult decisions. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Flexibility- Willingness to change plans or ideas without getting upset. * Patience- Accepting a difficult situation without giving a deadline to remove it. * Tolerance- Accepting others at different levels of maturity. Summary of Duties and Responsibilities: The Medical Billing Specialist is responsible for reviewing daily charges and adjustments entered for accuracy, filing third-party claims, self-pay patient billing, and answering billing questions from patients and staff. Primary Duties and Responsibilities: * Reviews assigned claims daily to ensure accuracy prior to claim submission. * Reviews documentation on self-pay claims to ensure that the appropriate discount is applied. * Makes billing corrections and adjustments to claims as appropriate to ensure prompt payment and accuracy of balance. * Validates the correct payer for claim as well as verifies patient eligibility when in question. * Contacts patients for missing information or clarification of documentation. * Requests documentation and/or information required to process claims; scans and uploads documentation and information to patient accounts as applicable. * Submits claims to clearinghouse daily. * Processes secondary and tertiary claims accurately and timely to ensure payment. * Coordinates with the Claims Resolution Specialists to assist in investigating denied claims and credit balances. * Completes rejection and rebill requests. * Follows up on pending claims and work to resolution. * Assists with patient phone calls regarding balances and benefits; advises patients of deductibles and co-payment status. * Assists patients with payment arrangements by coordinating with a Collection Specialist. Issues individual statements when necessary on patient accounts. * Assists the front staff with billing and eligibility related questions. * Keeps abreast of the variety of programs offered at each site and applies benefits correctly to patient charges. * Produces itemized billing requested by law firms or other agencies. * Processes DLO invoices monthly and sends all requested information from accounts. * Creates daily deposit slips on self-pay and private pay accounts. * Collects credit card payments from patients and posts to respective accounts. * Keeps current with dental, behavior health, and vision claims and processes. * Meets established daily, weekly, monthly, and annual deadlines. * Upholds Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information. * Follows written and verbal instructions from the Manager of Revenue Cycle Management. * Exhibits professionalism in communication with patients, clients, insurance companies and co-workers. * Participates in special projects. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to lift 25 pounds. * Must be able to sit for extended periods of time. * Must have excellent concentration ability.

Are you passionate about making a difference in the lives of individuals recovering from mental illness, addiction, or trauma? Are you ready to use your lived experience and specialized training to advocate for and support others on their journey? We are seeking a Child Peer Recovery Support Specialist Level 2 to join our dedicated community-based team! This vital role focuses on helping individuals age 16 and up in their homes and the community by providing peer and wellness services them, the parents by teaching parenting skills and navigating Oklahoma systems of care. Some Key Duties: * Meet clients during inpatient care, plan for their aftercare needs, and provide ongoing support during their transition to outpatient services. * Advocate, coordinate, and integrate physical health, behavioral health, addiction treatment, and social services. * Facilitate recovery and wellness groups, including WRAP (Wellness Recovery Action Plan), while promoting self-advocacy and independence. * Build relationships with clients, families, and community providers to ensure seamless aftercare and resource access. * Provide health education, develop self-management plans, and encourage healthy lifestyles. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness) * Cell Phone Stipend * Mileage Reimbursement

Department: Clinical Medical Assistant - Bilingual Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character first Qualities: * Attentiveness- Showing the worth of a person or task by giving my undivided concentration. * Cautiousness- Knowing the importance of right timing in accomplishing right actions. * Compassion- Investing whatever is necessary in healing the hurts of others. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Initiative- Recognizing and doing what needs to be done before I am asked to do it. Summary of Duties and Responsibilities: The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic. Primary Duties and Responsibilities: * Greets and welcomes patients. Escorts patient to the appropriate location for pre-examination information gathering. * Inquiries about any self-referrals, recent ER visits or hospitalizations and requests reports from appropriate sources, documenting all information in the electronic medical record (EMR). * Measures and records patient specific information: height, weight, respiration, pulse, blood pressure, temperature, pulse oximetry (Sp02) and head circumference as appropriate. Accurately records all measurements and information gathered in patient's EMR. * Documents patient's stated chief complaint in EMR. * Administers medications and injections under provider's directions and documents in EMR. * Reviews assigned Telephone Encounters within the EMR in a timely manner. * Administers immunizations under Provider's direction, including providing Vaccine Information Statement (VIS) and follow-up. Updates vaccine information in Oklahoma State Immunization Information System (OSIIS) and patient's EMR accurately. * Prepares and restocks supplies in each examination room(s) daily and swiftly prepares rooms for subsequent patients. * Assists providers in physical exams and procedures as directed. * Participates in training programs to improve patient care, such as learning and practicing evidence- based practice approaches to care. * Addresses the needs of patients and families in the health center. * Considers cultural sensitivity and utilizes effective communication skills. * Disposes of contaminated items in accordance to Variety Care policy. * Follows "Universal Precautions" for safety regulations; uses appropriate Personal Protective Equipment (PPE) as task on hand requires. * Follows the Health Insurance Portability and Accountability Act (HIPAA) guidelines and VARIETY CARE policies and procedures as they relate to privacy and confidentiality. * Complies with the Occupational Safety and Health Administration (OSHA) recommendations for the workplace. * Coordinates with referral clerks to arrange referrals outside of Variety Care, as requested by the provider. Advises patient accordingly and answers simple questions regarding the referral. * Communicates with community organizations, health plans, facilities and specialists to obtain test and referral results. Responsible for quickly conveying high priority results to Provider. * Assists with medical emergencies as directed by Provider. * Supports plan of care and patient education in line with provider's recommendations. * Occasionally travels to other Variety Care health centers and provides back-up coverage as directed by Practice Administrator when necessary. Mileage is reimbursed as per policy. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Result-oriented problem solver who is responsible and accountable. * Ability to function as a member of assigned emergency code team. * Familiar with crash car and/or emergency kit, use of and restocking procedure. * Understand and have general knowledge of the Medical Assistant competency based-orientation checklist. * Performs other duties as assigned by service line. Essential Functions: * Able to lift at least 25 pounds * Able to assist patients onto and off of exam table when asked or directed.

Are you searching for meaningful work with build-in work-life balance? Do you lead with compassion and steadiness and believe that every individual deserves high-quality care? If so, we may have the perfect opportunity for you! At HOPE's Urgent Recovery Center (URC), every day is meaningful. We are looking for therapists who feel called to respond in moments of crisis - professionals who thrive in fast-paced environments, who think quickly, act compassionately, and believe in making mental health resources accessible to all. What Makes This Role Unique 3-Day Workweek: Work one of our three 3-day therapy rotations (12-hour shifts offering full-time hours in 3 days!) Purpose driven crisis work Enhance your leadership skill set serving as a Team Lead to our interdisciplinary team of nurses, case managers, and peer support. State of the art crisis stabilization model designed to meet clients where they are Available Shifts Night Shift: 7p - 7a Thursday, Friday and Saturday Night Shift: 7p - 7a Friday, Saturday and Sunday What You'll Do Provide therapeutic interventions during acute behavioral health presentations Lead solution-focused counseling and crisis stabilization strategies Complete assessments, safety planning, and crisis recovery plans Collaborate with a multidisciplinary team to support rapid stabilization Bring clinical expertise and a calming presence to an environment that needs both You'll Fit Right in If... You're steady, compassionate, and skilled at grounding others You enjoy a supportive team environment You want meaningful work with built-in work-life balance You thrive in fast-paced clinical settings Requirements Must be fully licensed LPC, LMFT, LCSW, or LADC/MH

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking a Therapeutic Counselor in Intensive Services to provide counseling, assessment, and crisis intervention for individuals with significant mental health needs. This position focuses on delivering high-intensity therapeutic support, crisis stabilization, and care coordination to help clients achieve stability and long-term recovery. About the Position The Therapeutic Counselor delivers individual, family, and group counseling, crisis intervention, assessments, and treatment planning. The role involves close collaboration with community partners, including law enforcement, courts, hospitals, and crisis centers, while maintaining recovery-focused and trauma-informed care. This position works closely with the Urgent Recovery Center (URC) to coordinate care and facilitate intake for high-risk clients, ensuring timely and effective treatment engagement. Experience in suicide prevention and intervention, including familiarity with Suicide Pathways or similar evidence-based models, is highly valued in this position. About the Intensive Services Program The Intensive Services program assists clients in maintaining outpatient recovery by providing structured, co-occurring capable services that address behavioral health and trauma needs. Requirements Current license (LPC, LMFT, LCSW, LADC) in Oklahoma, or master's degree in psychology, social work, or a related field with eligibility for licensure supervision. Experience working with individuals with mental health and/or substance use disorders. Experience with suicide prevention, risk assessment, and intervention (Suicide Pathways experience preferred). Valid Oklahoma driver's license and ability to meet HOPE's insurance requirements. Skills Strong therapeutic and clinical documentation skills. Collaborative approach with experience in community-based care and court systems. Ability to coordinate care with crisis services, including the Urgent Recovery Center, for high-risk clients. Ability to provide culturally responsive and trauma-informed services. Additional Requirements May require First Aid, CPR, and Therapeutic Options certifications. We Offer Competitive Compensation Full Benefits, including 100% paid health and dental insurance Life Insurance Over 2 weeks of PTO in your first year 1 Friday off per month (Wellness Day) 11 Paid Holidays per year Bereavement Leave (5 days per year) 8 Hours of Volunteer Pay 10% Retirement Contributions with no match required Paid Professional Development Time Student Loan Repayment Programs And more!