HOPE Community Services jobs in Oklahoma City, OK - 69 jobs

Are you an RN who's passionate about helping others and ready for a role with a consistent, balanced schedule? At HOPE Community Services, our Nurse Care Managers enjoy the stability of a Monday-Friday, 8:00 a.m. to 5:00 p.m. schedule while making a real difference in the lives of those we serve. This role offers meaningful work in a supportive, team-oriented environment. Occasional flexibility may be needed to support agency operations, but regular evening or weekend shifts are not part of the role. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking an RN Nurse Care Manager to join our team. This position focuses on the assessment, management, and coordination of client care, including medication management and health screenings. It is ideal for an LPN looking to work in a collaborative, recovery-focused environment that emphasizes client-centered care. About the Position As an RN Nurse Care Manager at HOPE Community Services, you will be responsible for providing comprehensive primary care and nursing services to clients. Your role will involve conducting assessments, creating treatment plans, and managing chronic conditions like diabetes, hypertension, and other major health concerns. You will work closely with the treatment team, coordinating services with external providers, and ensuring clients have access to the support they need for successful recovery. Key responsibilities include conducting health screenings, educating clients on medication use and chronic disease prevention, managing follow-up care, and ensuring clients have access to benefits such as Social Security, Medicaid, and insurance coverage. You will also maintain accurate clinical records and engage in regular case collaboration to ensure high-quality, integrated care. About the Role The RN Nurse Care Manager is a key member of HOPE's integrated care team, working collaboratively to provide comprehensive, coordinated services that address both physical and behavioral health needs. This position focuses on promoting wellness, managing chronic conditions, and supporting individuals through recovery and improved quality of life. Requirements Current RN license in Oklahoma Experience in community-based care, behavioral health, or primary care preferred Knowledge of primary care services, chronic disease management, and crisis intervention Strong communication, documentation, and organizational skills Ability to work effectively in a trauma-informed, recovery-oriented, and culturally responsive environment Skills Ability to conduct health assessments and manage care for individuals with chronic conditions Excellent communication and documentation skills Compassionate, client-centered approach to care Ability to work in a team-based setting and collaborate with multiple healthcare providers Additional Requirements May require Therapeutic Options training, First Aid, CPR, and Wellness Coach Certification EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.

Department: Administration Custodian Employee Category: Non-Exempt Reporting Relationship: Senior Facilities Manager Character first Qualities: * Benevolence- Giving to others' basic needs without having as my motive personal reward. * Compassion- Investing whatever is necessary to heal the hurts of others. * Faith- Confidence that actions rooted in good character will yield the best outcome, even when I cannot see how. * Honor- Respecting others because of their worth as human beings. * Virtue- the moral excellence evident in my life as I consistently do what is right. Summary of Duties and Responsibilities: Under general supervision, performs a wide variety of custodial and maintenance duties to provide a clean, orderly, and safe environment. Performs related work as required. The Custodian performs minor repairs, responds to emergency calls for service, works closely with employees and the public to meet the custodial needs of the area, and resolves problems to ensure efficient and safe operations. This position requires traveling between multiple sites. Primary Duties and Responsibilities: * Performs routine and comprehensive custodial maintenance of assigned facilities. * Vacuums, shampoos, and spot cleans carpets. * Washes accessible interior and exterior windows when necessary as well as clean blinds. * Cleans, dusts, and wipes furniture throughout the facility. * Maintains waiting rooms, patient rooms, offices, and other areas. Ensures assigned areas are neat, organized, and clean. * Launders cleaning rags and dust mops. * Cleans and removes trash in accordance with established procedures. * Cleans and sanitizes restrooms, waiting rooms, patient rooms, and other health occupation facilities. * Reports and responds to emergency calls for custodial assistance and other service requests. * Identifies stains and uses proper chemicals for removal. * Submits requests for supplies. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing or walking.

Department: Integrated Health Services Advance Practice Provider, Psychiatry Employee Category: Exempt Reporting Relationship: Chief Medical Officer, Mental Health Services Character Qualities: * Availability- Making my schedule and priorities secondary to the wishes of those I serve. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Flexibility- Willingness to change plans or ideas without getting upset. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Advanced Practice Provider cares for patients with both medical and behavioral health problems. Provides psychiatric evaluations and medication management services to patients of Variety Care, following the standards of the Oklahoma State Department of Health (OSDH), other payors, and regulatory agencies, and at the direction of the Chief Medical Officer, Behavioral Health, or supervising physician. Primary Duties and Responsibilities: * Assists primary health care providers in recognizing and treating mental disorders and psychosocial problems. * Assesses the clinical status of patients referred by primary care providers through brief consultative contacts. * Works with primary care team to treat and manage patients with chronic emotional and/or health problems efficiently and effectively. * Assists in the detection of at-risk patients and development of plans to prevent further psychological or physical deterioration. * Assists in preventing relapses or morbidity in conditions that tend to recur over time. * Utilizes appropriate laboratory tests using prescribed methods and techniques; determines normal and abnormal test results; and develops a health care plan based upon analyzed data. * Defines/documents differential diagnoses and list differential diagnoses with most likely diagnoses included. * Complete all required documentation in electronic medical record according to deadlines/guidelines set forth by payers, Chart Closure SOP, and Chief Medical Office, Behavioral Health. * Secures health histories from patients and notate findings and treatment course in patient electronic health chart including follow-up notes. * Under direct and indirect supervision of a physician, diagnoses, plans and implements a comprehensive care plan based upon the patient's mental health needs. * Attends and participates in meetings and quality improvement activities as required. * Serves as a member of committees as requested. * Participates in evaluation of peers and support staff. * Assists in planning and providing in-service training as needed. * Follows HIPAA guidelines and Variety Care policy and procedures as it relates to privacy. * Provides Telehealth services from remote locations connected to a reliable internet resource including a provider's home when necessary. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Quintuple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Be a result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

Department: Patient Access Specialist, Patient Access Employee Category: Non-Exempt Reporting Relationship: Patient Access Supervisor Character Qualities: * Attentiveness-Showing the worth of a person or task by giving my undivided concentration. * Discernment- Understanding the deeper reason why things happen. * Resourcefulness- Making wise use of what others might overlook or disregard. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: Perform duties, under direction of Patient Access Supervisor, in scheduling and providing assistance to patients to access Variety Care services throughout all clinics. Provides excellent customer service, answers telephones in a timely fashion, facilitates appointments, and follows all operational and clinical guidelines to provide service excellence. Communicates with Care teams to support an efficient delivery of care. Familiar with all services provided within our clinics and provides patient access through scheduling of appointments, telehealth services or connection to key resource departments. Primary Duties and Responsibilities: * Provides excellent customer service and appropriate telephone etiquette at all times and schedules the patient based on their needs. * Provides good verbal communication through active listening skills; personalized and attentive service and a caring and thoughtful attitude. * Manages all incoming telephone calls and represents the VC health center as a first point of contact with a pleasant and professional demeanor. * Strives to consistently meets and/or exceeds individual Patient Access performance measures. * Proficient in EPIC (EMR) scheduling and Patient Access workflows to ensure appropriate documentation in patient communication, inbasket messaging, and patient data. * Utilizes screening tools such as Symptom Screener to ensure patient acuity is assessed for the most appropriate service. * Attends employee meetings and staff trainings to ensure continuous quality improvement in job performance. * Obtains accurate and required information/documentation from patient at time of call. * Utilizes Patient Access LEADS in coaching opportunities, job training, daily questions. * Follows HIPAA guidelines and OCHS Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff members if problems arise. * Able to handle patient/specialty complaints and seeks out manager assistance when needed. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Performs Other duties as assigned. Essential Functions: * Must be able to lift 25 pounds. * Able to sit for long periods of time

Department: Integrated Health Services Integrated Health Services Administrative Specialist Employee Category: Non-Exempt Reporting Relationship: Director of Integrated Health Services Character Qualities: * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Flexibility- willingness to change plans or ideas without getting upset. * Initiative- Recognizing and doing what needs to be done before I am asked to do it. * Responsibility- Knowing and doing what is expected of me. Summary of Duties and Responsibilities: The Integrated Health Services Administrative Specialist assists the Integrated Health Services team in various administrative duties. Primary Duties and Responsibilities: * Updates information and makes changes as necessary in (EHR) * Contacts new in-house Psychiatry and Counseling referrals within 7 business days to ensure maximum scheduling of patients. * Contacts urgent referrals within 24 hours. * Closes the loop on in-house department referrals. This can be by scheduling patient, having had multiple failed attempts to contact patient, or documenting patient has declined services. * Follows up on department referrals outside of Variety Care to close referral loop. Follow up no less than three times. * Communicates professionally with outside referrals sources regarding patients and referral process. Attaches referral and other documentation necessary from EMR to complete the referral process. * Links medical provider with Integrated Health Services providers for "warm handoffs" when there are no Integrated Health Services providers available on site. * Responsible for all phone workque for the department. * Transitions appointments to TH in cases of inclement weather and/or clinic closures. * Collaborates with Triage to connect patients needing immediate assistance with Integrated Health Services provider. * Provides prescribing providers with necessary information from patient regarding refill requests and/or side effects from medications. * Assist patient in connecting with billing department for assistance with insurance or billing questions. * Support Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Perform other duties as assigned. Essential Functions: * Able to lift at least 25 pounds. * Able to bend, reach lift as needed to file or retrieve medical files. * Able to concentrate and prioritize work. * Able to sit for long periods of time.

Department: IT Department EPIC Support Analyst - Team Lead Employee Category: Exempt Reporting Relationship: Character Qualities: * Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences. * Responsibility- Knowing and doing what is expected of me. * Alertness - Being aware of what is taking place around me so I can have the right responses. * Dependability - Fulfilling what I consented to do, even if it means unexpected sacrifice. * Sensitivity - Using my senses to perceive the true attitudes and emotions of others. Summary of Duties and Responsibilities: The EPIC Support Analyst Team Lead will act as a backup for the department manager when the department manager is out of the office. The EPIC Support Analyst possesses a deep understanding of Epic and health center operations. The EPIC Support Analyst ensures the initial as well as ongoing education and coaching in various areas of EPIC via bootcamps, webinars, workshops, and one on one trainings. Primary Duties and Responsibilities: * Acts as a backup for the department manager in their absence, including approving payroll. * Responsible for training team members, as needed, at the direction of the department manager. * Serves as mentor for the EPIC Support Analyst team. * Supports the department manager in communicating goals and targets for the department. * Supports the department manager in meeting department goals and targets. * Maintains updated and ongoing knowledge in designated EPIC areas. * Plans, coordinates, facilitates, and evaluates learning sessions/trainings for members in collaboration with project partners including curriculum design, agenda setting, and trainer identification. * Designs, develops, and maintains EPIC program content and materials. * Supports planning and coordination of the EPIC program and its activities. * Serves as a partner and coach, identifying new ways to support staff members. * Consults with other staff members to create and implement EPIC structure in their health center. * Observes, evaluates, and develops support plans for individual members as needed. * Delivers training via multiple modalities, including in-person onsite consultations, one-on-one, group setting, virtually and by phone. * Responsible for creating, developing, and maintaining the course curricula, associated training materials, the design, build, and testing of training environments for the Epic application. * Develops a strong understanding of the Epic application(s). * Instructs classes in formal instructor-led training sessions * Provides individualized support and hands-on training to learners as requested. * Offers workflow support to members and staff. * Provides support for other applications used within the business unit. * Understands User requirements. * Creates end user tip sheets as identified by users. * Coordinates all testing phases of associated applications during implements, fixes, and upgrades. * Develops strong relationships with end user communities, customers, and business partners. * Utilizes best practices for use withing the organization * Serves as a resource for members on key content areas - connecting members with the tools and resources they need to reach health center goals. * Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) * Reviews and maintains Error Workqueues and InBasket Errors. * Assists in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up. * Assists in development of evaluation methods to assess program strengths and identify areas of improvement. * Ensures goals are met in areas including customer satisfaction, safety, quality, and team member performance. * Implements and manages changes and interventions to ensure program goals are achieved. * Supports program growth and development. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Able to lift 30-50 pounds. * Able to drive between and to all satellite centers upon notice or need.

Are you passionate about making mental health care more accessible, personalized, and empowering? Do you thrive in dynamic community-based settings where every day brings a new opportunity to make a difference? If so, NorthCare is looking for someone like you to join our Assertive Community Treatment (ACT) team as a Care Navigator Level 2. This isn't your typical desk job. As a Care Navigator, you'll take mental health services beyond clinic walls, meeting clients where they are, whether it's in their homes, the park, or local service providers' offices. You'll help individuals ranging from challenges to severe mental illness thrive by providing case management, wellness coaching, medication support, rehabilitation services, and care coordination, all tailored to the unique needs of each person. Some Key Duties: * Provide integrated services, case management, rehab, medication prompts/deliveries, and wellness interventions, directly in the community. * Coordinate care for physical and behavioral health, ensure follow-through with outside provider appointments, and help clients develop achievable life goals. * Assist individuals in accessing housing, employment, education, transportation, and health/disability benefits. * Encourage self-management, health education, and advocacy around chronic conditions, stress, smoking cessation, and more. * Provide crisis support and intervention as needed, including safety planning and hospitalization coordination. * Mentor peers, lead care coordination meetings, and guide complex cases using evidence-based strategies. * Transport clients to community resources and appointments, ensuring they never walk the path to recovery alone. * Accurately document services, meet productivity standards, and complete required training to maintain certifications. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

Department: Pharmacy Pharmacy Clerk or Technician Employee Category: Non-Exempt Reporting Relationship: Director of Pharmacy Character Qualities: Patience-Accepting a difficult situation by taking the time necessary to work through it. Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Flexibility-Willingness to change plans or ideas without getting upset. Initiative-Recognizing and doing what needs to be done before I am asked to do it. Sensitivity- Using my senses to perceive the true attitudes and emotions of others. Summary of Duties and Responsibilities: Pharmacy Technician provides pharmacy related functions or services under a licensed pharmacist's direct supervision. Pharmacy technician measures, counts out, labels, mix, and records the dosage and amount of medications. Primary Duties and Responsibilities: * Receives refill requests or prescriptions and verify whether the information is accurate and complete. * Inputs and fills medications as prescribed. * Receives and stores medications, verifies the quantities against raised invoice, and informs the supervisors about the inventory shortages and needs. * Orders, labels, and counts stock of medications, supplies, and chemicals and entering stock list data into computer database. * Prepares and processes medical insurance claim records and forms. * Operates cash registers in order to accept payment. * Responds to requests and questions and answering telephone calls. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Able to lift at least 25 pounds. * Able to walk, bend, lift, and remain on feet for extended periods of time.

DEFINITION: Works with the clinical staff and managers of assigned programs to ensure services are authorized, documented, billed, and paid in a timely and effective manner. Maintains cooperative relationship with all staff to ensure the best service is provided to the agency and cts as the point of contact for the clinical staff for assigned programs for any billing-related questions, problems or data requests related to the assigned programs. DUTIES AND RESPONSIBILITIES: * Enters billing data from clinical documentation to generate accurate billing charges in accordance with funding source requirements. * Reviews and verifies incoming clinical documentation for completeness, accuracy, and compliance with timeliness and payer-specific standards. * Collaborates with manager/supervisor to ensure electronic billing charges and corrections are completed timely to support maximum reimbursement. * Researches insurance claim denials, determines claim validity, and adjusts and resubmits claims through appropriate submission methods when warranted. * Inputs and maintains billing-related data in billing systems in accordance with established procedures and controls. * Maintains required performance data and billing and collections metrics. * Ensures eligibility and billing exceptions identified in the 271 eligibility file and 837 billing file are corrected and updated in the billing system in a timely manner; follows up with clinical staff to resolve data issues prior to the next billing cycle. * Proactively identifies, prevents, and assists in correcting CDC errors in PICIS, and supports staff in determining CDC status and appropriate corrective actions. * Proactively ensures all required eligibility information is obtained and updated timely to support accurate billing and maximum reimbursement; communicates barriers to timely and accurate billing to appropriate management. * Responsible for staying knowledgeable about and adhering to HIPAA regulations as well as other state, federal and agency regulations related to confidentiality of consumer health information. * Performs other duties as required and/or assigned by supervisor and/or executive staff. * Responsible for notifying supervisors of any training deficiencies that impair the PBS's ability to perform their duties.

Department: Administration Accounting Director Employee Category: Exempt Reporting Relationship: Controller Character Core Qualities: * Dependability-Fulfilling what I committed to do, even if it means unexpected sacrifice * Diligence-Investing all my energy to complete the tasks assigned to me * Initiative-Recognizing and doing what needs to be done before I am asked to do it * Thoroughness-Knowing what factors will diminish the effectiveness of my work or words, if neglected Summary of Duties and Responsibilities: Performs various accounting functions to include supervising accounting staff, posting entries, verifying and reconciling source documents to financial reporting system output, processing payments, and/or assisting in preparation of billings and other financial reports. Performs month-end and year-end activities. Responds to inquiries and contacts from other departments and/or vendors to resolve a variety of problems. Troubleshoots day-to-day work-related issues with other Accountants and provides feedback to Controller. Primary Duties and Responsibilities: * Supervises and supports all accounting staff in their roles in the Accounting Department. * Ensures that all staff are trained appropriately to perform their job duties. * Works with Controller to ensure that there are functioning controls in place for all roles within the department to meet established policies and guidelines. Enforces policies and guidelines as they relate to the Accounting Department. * Troubleshoots day-to-day work-related issues with all employees in the Accounting Department and provides feedback to Controller. * Responsible for ensuring that all month end and year end closing processes are accurate and complete. * Prepare monthly financial statements and accompanying schedules for staff and board members of multiple entities. Analyzes and reports on variances as requested. * Maintain accounting software to include setting up new accounts, maintaining users, troubleshooting and closing out year-end. * Oversees accounts payable for proper coding, documentation, filing and adherence to procurement policies and procedures. * Prepares routine journal entries and post financial transactions; reconciles sub ledgers to the general ledger and resolves differences; reviews entries and schedules prepared by staff to ensure accuracy. * Assists in daily cash counting, preparing and/or coding all deposits and account transfers, ensuring proper classification to the general ledger. * Coordinates and assists in monthly and annual cash audits at all clinics. * Monitors the preparation of the fixed asset schedules to include asset setup in the depreciation software as well as purchase and disposition of such assets; ensures inventory is updated and accurate. Ensures physical inventory is taken every two years. * Records and tracks all grant related accounting entries to include reconciling related balances. * Performs monthly reconciliations of company bank accounts and assigned general ledger accounts. * Prepares monthly statements and billings for special programs and grants. * Prepares annual and mid-year budgets. * Assists in preparation of UDS report, cost reports and compliance reports. * Prepares all audit related materials and schedules as required by the audit. Act as point for all information requested by the auditor; ensures that all work performed by staff meets audit requirements. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to lift 25 pounds * Must be able to sit for extended periods of time. * Must have excellent concentration ability.

Department: Information Technology Information Technology Systems Administrator Employee Category: Exempt Reporting Relationship: Manager of Information Technology Character Qualities: * Creativity-approaching a need, a task, or an idea from a new perspective * Discretion-Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences * Flexibility-Willingness to change plans or ideas without getting upset * Initiative-Recognizing and doing what needs to be done before I am asked to do it Summary of Duties and Responsibilities: Responsible for monitoring servers, storage area networks and network infrastructure. Manage, recommend, and perform maintenance and upgrades on servers, SANs, telecommunications equipment, and network components. Provide infrastructure planning and direction including capacity planning, performance analysis and trending, network architecture, and security reviews and documentation. Primary Duties and Responsibilities: * Administers, recommends, implements, and performs maintenance and upgrades on all backend infrastructure components. Installs and tests software upgrades. * Provides infrastructure planning and direction including capacity planning, performance analysis and trending, network architecture, and security reviews and documentation. Researches and evaluates new technologies. Collects and analyzes network, server and storage utilization. * Monitors, designs, and implements security equipment, servers, and storage area networks. * Develops, implements, and monitors systems backup/recovery strategy. * Works with network team to help with security including firewalls and intrusion detection systems and reviews all security logs. Helps to develop and publish security policies and standards. Audits PC, server, application, and other configurations to ensure they meet security standards. Responsible for disaster recovery contingency planning, testing, and execution. * Responsible for the design and management of Active Directory. Establishes and maintains network users, user environment, directories, and security. * Will assist other IT staff in supporting all levels of the desktop and server environment; provides troubleshooting and resource management in the areas of networks, servers, PCs, printers, peripheral hardware products, and operating systems. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

Are you passionate about making a difference in the lives of families and children? Do you have a background in social work or a related field? Join our dynamic team and be a crucial part of the SafeCare program, where your work will directly contribute to the welfare of children and families in our community. Some Key Responsibilities: * Deliver the SafeCare Model to families in their natural home environment. * Assist families in crisis stabilization and coordinate follow-up services. * Facilitate the development of skills in areas such as child development, behavior management, and communication. * Maintain accurate clinical records and ensure compliance with all agency policies. * Promote NorthCare values, including trauma-informed care and wellness. * Participate in community outreach events, some of which may occur on nights and weekends. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political , sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are seeking a skilled and dependable Maintenance Technician to help ensure our facilities remain safe, functional, and welcoming for the clients and staff we serve. If you enjoy hands-on work, problem-solving, and contributing to an environment that supports healing and recovery, this position could be a great fit for you! About the Position As a Maintenance Technician, you will perform a variety of maintenance and repair tasks to keep our buildings, equipment, and grounds in top condition. Your work will directly support HOPE's mission by ensuring our facilities meet safety standards, function smoothly, and provide a comfortable space for clients and staff. From minor repairs to coordinating contractor work, you'll play a vital role in keeping our operations running efficiently. About the Program HOPE's facilities are central to our ability to provide high-quality behavioral health services. The Maintenance Team ensures that our offices, residential spaces, and clinic areas are safe, functional, and in compliance with applicable regulations. Whether maintaining HVAC systems, repairing plumbing, or ensuring ADA accessibility, our Maintenance Technicians are essential to creating a physical environment that promotes well-being and recovery. Requirements Certification in building/construction trades or trade license with at least two years of related experience, OR an equivalent combination of education and experience. Current Oklahoma Driver's License AND reliable transportation for travel between agency locations (mileage reimbursement provided per policy Skills Strong problem-solving and troubleshooting abilities. Ability to work independently and manage multiple tasks effectively. Basic plumbing, electrical, and carpentry repair skills. Strong verbal and written communication skills. Ability to establish and maintain positive working relationships with staff, contractors, and vendors. We Offer Competitive Compensation Full Benefits including 100% paid health and dental! Life Insurance Over 2 weeks PTO first year plus; 1 Friday off per month (Wellness day) 11 Paid Holidays per year Bereavement Leave - 5 days per year 8 hours of Volunteer Pay Retirement contributions of 10% with no match required Paid Professional Development Time And More!

Are you passionate about strengthening families and creating lasting connections? Join NorthCare as a Family Preservation Specialist, where you'll bring critical support to families, fostering stability and reunification for children across Oklahoma. This is more than a job; it's a mission to create healthier communities, one family at a time. Key Responsibilities Include: * Meet with families weekly, adapting service intensity based on their specific needs. Conduct assessments, develop intervention plans, and teach essential parenting and life skills using NorthCare's HOPE wellness toolkit and SafeCare models. * Coordinate services, facilitate parent-child visits for families with children in state custody, and act as a family advocate within the community. * Complete intake, progress notes, and discharge documentation with precision and timeliness. Uphold confidentiality and act with the utmost professionalism as a NorthCare representative. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage reimbursement

Lead the Change in Family Preservation Services! Join NorthCare as a Supervisor in Family Preservation Services and be at the forefront of supporting children and families in need! If you're passionate about making a meaningful impact, driving staff growth, and collaborating with a dynamic community, this could be your next career move. Some Key Responsibilities: * Supervises and supports services like Comprehensive Home-Based Services, Parent Partner, and Family KINnections. * Maintains strong partnerships with agencies like Oklahoma Human Services, ensuring culturally sensitive and client-centered service delivery. * Provides oversight on assessments, treatment plans, and case documentation while directly supporting your team with critical decision-making. * Conducts supervision meetings, ensures quality services, and meets productivity targets. * Monitors the implementation of evidence-based programs, like SafeCare, and offers hands-on support during home visits. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend

Are you passionate about making a real difference in the lives of individuals through therapy? Do you thrive in community-based settings where you can connect with clients in meaningful ways? We are seeking an empathetic, skilled, and flexible Child & Family Outpatient Therapist to provide therapeutic services in homes and community settings. If you're ready to take on complex cases, collaborate with multidisciplinary teams, and empower clients on their journey to recovery, this role is perfect for you! Some Key Duties: * Provide individual, family, and group therapy in the community, meeting clients where they are. * Conduct intake interviews, develop treatment plans, and work with clients and families to achieve recovery goals. * Offer critical crisis management services, including risk assessment and intervention. * Partner with a multidisciplinary team to deliver integrated, trauma-informed, and culturally competent care. * Use evidence-based practices to create meaningful outcomes, tracking progress and adapting plans as needed. Benefits/Perks: * Competitive salary * Paid holidays * Paid Time Off to include PTO and Annual FLOAT leave * Retirement 403(b) with employer contribution (no employee match required) * Tuition Reimbursement * Continuing Education Units (CEUs) and trainings * Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits * Flexible Spending Accounts for Health Care and Dependent Care Expenses * Employee Assistance Program (EAP) * Urban Sitter * Holiday saving club * Verizon Cellular plan discount * Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness * Cell Phone Stipend * Mileage Reimbursement

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking a Therapeutic Counselor in Justice Services to provide counseling, assessment, and crisis intervention for justice-involved adults. This position emphasizes collaboration with court teams and service coordination to meet the unique needs of individuals in the justice system. About the Position As a Therapeutic Counselor, you will deliver therapeutic services, including individual, family, and group counseling, clinical assessments, and treatment planning. You will also collaborate with court treatment teams, fulfill reporting requirements, and provide services in various community settings, including jails. About the Justice Services Program The Justice Services program supports individuals navigating the justice system by offering recovery-focused, culturally competent care. This program is committed to reducing barriers and enhancing outcomes for justice-involved individuals. Requirements Current license (LPC, LMFT, LCSW, LADC) in Oklahoma or a master's degree in psychology, social work, or a related field with eligibility for licensure supervision. Experience working with justice-involved populations is preferred. Valid Oklahoma driver's license and ability to meet HOPE's insurance requirements. Skills Ability to provide counseling services tailored to justice-involved individuals. Strong clinical documentation and organizational skills. Experience in collaborative and community-based care, including work with court systems. Additional Requirements May require First Aid, CPR, and Therapeutic Options certifications. Availability for evening and weekend hours as needed. Willingness to provide transportation using personal or agency vehicles. We Offer Competitive Compensation • Full Benefits, including 100% paid health and dental insurance • Life Insurance • Over 2 weeks of PTO in your first year • 1 Friday off per month (Wellness Day) • 11 Paid Holidays per year • Bereavement Leave (5 days per year) • 8 Hours of Volunteer Pay • 10% Retirement Contributions with no match required • Paid Professional Development Time Student Loan Repayment Programs • And more!

Department: Clinical Medical Assistant I or II Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character first Qualities: * Attentiveness- Showing the worth of a person or task by giving my undivided concentration. * Cautiousness- Knowing the importance of right timing in accomplishing right actions. * Compassion- Investing whatever is necessary in healing the hurts of others. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Initiative- Recognizing and doing what needs to be done before I am asked to do it. Summary of Duties and Responsibilities: The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic. Primary Duties and Responsibilities: * Greets and welcomes patients. Escorts patient to the appropriate location for pre-examination information gathering. * Inquiries about any self-referrals, recent ER visits or hospitalizations and requests reports from appropriate sources, documenting all information in the electronic medical record (EMR). * Measures and records patient specific information: height, weight, respiration, pulse, blood pressure, temperature, pulse oximetry (Sp02) and head circumference as appropriate. Accurately records all measurements and information gathered in patient's EMR. * Documents patient's stated chief complaint in EMR. * Administers medications and injections under provider's directions and documents in EMR. * Reviews assigned Telephone Encounters within the EMR in a timely manner. * Administers immunizations under Provider's direction, including providing Vaccine Information Statement (VIS) and follow-up. Updates vaccine information in Oklahoma State Immunization Information System (OSIIS) and patient's EMR accurately. * Prepares and restocks supplies in each examination room(s) daily and swiftly prepares rooms for subsequent patients. * Assists providers in physical exams and procedures as directed. * Participates in training programs to improve patient care, such as learning and practicing evidence- based practice approaches to care. * Addresses the needs of patients and families in the health center. * Considers cultural sensitivity and utilizes effective communication skills. * Disposes of contaminated items in accordance to Variety Care policy. * Follows "Universal Precautions" for safety regulations; uses appropriate Personal Protective Equipment (PPE) as task on hand requires. * Follows the Health Insurance Portability and Accountability Act (HIPAA) guidelines and VARIETY CARE policies and procedures as they relate to privacy and confidentiality. * Complies with the Occupational Safety and Health Administration (OSHA) recommendations for the workplace. * Coordinates with referral clerks to arrange referrals outside of Variety Care, as requested by the provider. Advises patient accordingly and answers simple questions regarding the referral. * Communicates with community organizations, health plans, facilities and specialists to obtain test and referral results. Responsible for quickly conveying high priority results to Provider. * Assists with medical emergencies as directed by Provider. * Supports plan of care and patient education in line with provider's recommendations. * Occasionally travels to other Variety Care health centers and provides back-up coverage as directed by Practice Administrator when necessary. Mileage is reimbursed as per policy. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Result-oriented problem solver who is responsible and accountable. * Ability to function as a member of assigned emergency code team. * Familiar with crash car and/or emergency kit, use of and restocking procedure. * Understand and have general knowledge of the Medical Assistant competency based-orientation checklist. * Performs other duties as assigned by service line. Essential Functions: * Able to lift at least 25 pounds * Able to assist patients onto and off of exam table when asked or directed.

EOE Statement At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer. Overview HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve. We are currently seeking a Therapeutic Counselor in Intensive Services to provide counseling, assessment, and crisis intervention for individuals with significant mental health needs. This position focuses on delivering high-intensity therapeutic support, crisis stabilization, and care coordination to help clients achieve stability and long-term recovery. About the Position The Therapeutic Counselor delivers individual, family, and group counseling, crisis intervention, assessments, and treatment planning. The role involves close collaboration with community partners, including law enforcement, courts, hospitals, and crisis centers, while maintaining recovery-focused and trauma-informed care. This position works closely with the Urgent Recovery Center (URC) to coordinate care and facilitate intake for high-risk clients, ensuring timely and effective treatment engagement. Experience in suicide prevention and intervention, including familiarity with Suicide Pathways or similar evidence-based models, is highly valued in this position. About the Intensive Services Program The Intensive Services program assists clients in maintaining outpatient recovery by providing structured, co-occurring capable services that address behavioral health and trauma needs. Requirements Current license (LPC, LMFT, LCSW, LADC) in Oklahoma, or master's degree in psychology, social work, or a related field with eligibility for licensure supervision. Experience working with individuals with mental health and/or substance use disorders. Experience with suicide prevention, risk assessment, and intervention (Suicide Pathways experience preferred). Valid Oklahoma driver's license and ability to meet HOPE's insurance requirements. Skills Strong therapeutic and clinical documentation skills. Collaborative approach with experience in community-based care and court systems. Ability to coordinate care with crisis services, including the Urgent Recovery Center, for high-risk clients. Ability to provide culturally responsive and trauma-informed services. Additional Requirements May require First Aid, CPR, and Therapeutic Options certifications. We Offer Competitive Compensation Full Benefits, including 100% paid health and dental insurance Life Insurance Over 2 weeks of PTO in your first year 1 Friday off per month (Wellness Day) 11 Paid Holidays per year Bereavement Leave (5 days per year) 8 Hours of Volunteer Pay 10% Retirement Contributions with no match required Paid Professional Development Time Student Loan Repayment Programs And more!