Hope Credit Union/Hope Enterprises job in Georgia or remote
HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at ************************
Title: Mortgage Outreach Specialist
Department: Mortgage- Loan Servicing
Reports To: VP, Loan Servicing
Supervises: None
Job Classification: Part-time, Non-exempt
Location: Remote - AL, AR, GA, LA, MS, TN
Job Summary
The Part-Time Outreach Specialist for Hardship Assistance at HOPE Credit Union plays a vital role in supporting members facing financial difficulties. The position's primary purpose is to serve as the Single Point of Contact (SPOC) for members applying for hardship assistance, providing essential outreach and guidance. This part-time role operates during evening hours (5-9 pm) and on Saturdays (8 am-12 pm) to ensure members have access to support outside of regular business hours. The Outreach Specialist will be responsible for conducting live outreach calls, assisting with hardship applications, and performing administrative tasks related to documentation and reporting. This position will execute targeted outreach efforts to specific delinquency statuses, ensuring proactive and effective communication with members in need of assistance, while continuously evaluating and adjusting strategies based on portfolio needs.
Responsibilities:
* Conduct live outreach calls to members during evening hours (5-9 pm, 4 days a week) and on Saturdays (8 am-12 pm), focusing on engaging members who may be eligible for hardship assistance.
* Serve as the Single Point of Contact (SPOC) for submitting hardship assistance applications, guiding members through the application process with clear and thorough explanations.
* Assist members in understanding available hardship programs, answering questions, and addressing concerns related to their financial challenges.
* Review financial documents submitted by members for completeness and accuracy, ensuring that all necessary documentation is provided before submitting hardship applications.
* Maintain accurate and detailed records of outreach efforts, including the status of hardship applications, communication logs, and outcomes.
* Ensure that all hardship assistance applications are complete, properly documented, and submitted in a timely manner.
* Track and report on the progress of outreach efforts, providing weekly updates on key metrics such as call volume, application submissions, and success rates.
* Execute targeted outreach campaigns, focusing on specific delinquency statuses or delinquency buckets to prioritize members in need of immediate assistance.
* Collaborate with the broader team to continuously evaluate outreach effectiveness and adapt strategies based on performance data and portfolio trends.
* Maintain confidentiality and adhere to all relevant regulatory and compliance standards when handling member information.
* Provide exceptional customer service, ensuring that members feel supported and informed throughout the hardship assistance process.
* Assist in identifying and implementing process improvements for the hardship assistance application and outreach process.
Qualifications:
* Required:
* Minimum of 3 years of call center experience, specifically assisting members with financial accounts.
* At least 2 years of experience reviewing personal financial documents for completeness and accuracy.
* High school diploma or equivalent required; some college coursework in business, finance, or related field preferred.
* Preferred:
* Experience in the mortgage industry, particularly with hardship assistance or loss mitigation programs.
* Familiarity with hardship assistance programs, including application processes and documentation requirements.
Key Competencies & Skills:
* Skills:
* Strong communication skills, both verbal and written, with the ability to engage members effectively.
* Excellent organizational skills and attention to detail, especially in documenting outreach efforts and reviewing financial documents.
* Proficiency in using computer systems and software (e.g., Microsoft Office Suite, CRM systems).
* Ability to handle sensitive member information with confidentiality and professionalism.
* Ability to work independently and manage time effectively in a part-time role.
* Strong problem-solving skills and the ability to adapt to changing priorities.
* Personal Attributes:
* Empathy and patience in working with members facing financial challenges.
* Self-motivated and results-oriented, with a focus on providing high-quality service.
* Ability to work a flexible schedule, including evenings and Saturdays.
Work Environment:
* This is a remote position, requiring employees to have a reliable internet connection and a quiet, professional environment for conducting outreach calls during specified hours.
* Employees must be able to maintain focus and productivity while working remotely during evening hours (5-9 pm, 4 days a week) and on Saturdays (8 am-12 pm).
* Consistent communication and collaboration with the team are essential to ensure the effectiveness of outreach efforts.
* The role requires the ability to work independently with minimal supervision, adhering to scheduled hours and meeting outreach goals.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
$30k-42k yearly est. 3d ago
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Data Analyst - Remote-Eligible BI & Insights (SQL, Python, Power BI)
Berkshire Hathaway Homestate Companies 4.8
Remote or San Francisco, CA job
A national insurance group is seeking a Data Analyst in San Francisco, CA. The role involves developing reports and analyzing data to support key business functions. Applicants should have a bachelor's degree in a relevant field and at least 2 years of experience in analytics or workers compensation insurance. Skills in SQL, Python, and Power BI are essential. The company offers a competitive salary and benefits, including work-from-home flexibility and health insurance.
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$86k-111k yearly est. 3d ago
Director, Financial Sponsors Group
Citizens Bank 3.7
Atlanta, GA job
Citizens issearching for a Director in our Financial Sponsors Group with a desire to work in an entrepreneurial, growing organization. This person would be responsible for leading coverage of 25 to 30 U.S. middle market financial sponsors. You would work closely with partners in M&A and Corporate Finance industry coverage with a primary focus on originating and executing sellside and buyside M&A transactions for your financial sponsor client base. Depending on your clients and their portfolio activity, you may also work with Citizens' partners in Debt Capital Markets, Equity Capital Markets, Global Markets (interest rate derivatives and FX), Private Banking and Wealth, Structured Products, Treasury Management or other groups to holistically deliver the bank for your sponsor clients. This is an attractive opportunity for a senior banker looking for more autonomy, career advancement, and to be a key contributor within a rising, fast-paced group with competitive pay and benefits.
Primary responsibilities include
Relationship management throughout the entire firm for each of your sponsors, including senior partners and firm management, investment teams, business development (where applicable), capital markets (where applicable) and finance / accounting.
Maintain consistent engagement with key personnel at each sponsor in close coordination with internal coverage and product partners. Proactively cover relevant individuals, their portfolio companies and key investment focus areas to drive strategic dialogue and position Citizens to originate and execute M&A advisory, DCM / Debt placements and other opportunities.
Architect strategic ideas, research industry notes and trends to present to clients as well as internal risk management.
Collaborate on cross-sell efforts with Citizens' coverage and product bankers
Prepare and present offering materials to potential investors, negotiate critical structural elements with client and investors
Attend industry related conferences to support existing relationships and foster new relationships
Liaise with risk management to ensure that appropriate credit and market risks are identified and addressed
Maintain effective license to operate by sustaining a high level of trust and confidence by senior line and risk management
Qualifications
Demonstrated, long-term client relationships with Financial Sponsors
Minimum 10+ years' experience in Investment Banking and/or Capital Markets with a top ranked investment bank or commercial bank
Proven transaction experience across M&A advisory, debt capital markets and/or equity capital markets
Understanding of how to work with key coverage and product partners to proactively lead with value-added ideas to identify, win and executed on transaction opportunities.
Effective verbal and written communication and influencing skills
Highly organized with ability to multi-task
Strong credit acumen with superior market risk knowledge
Education, Certifications and/or Other Professional Credentials
4-year degree from an accredited university
Master's degree preferred, but not required
Series 79 & 63 licenses
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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$107k-147k yearly est. 6d ago
Head of Digital Experience & Member Engagement (Remote)
Kentucky Society of Association Executives Inc. 3.5
Remote or Alexandria, VA job
A professional membership organization in Virginia is seeking a Director of Digital Experience and Engagement to transform member interactions through digital platforms. The role requires 7-10 years of experience in managing digital platforms, a Bachelor's degree in a related field, and familiarity with AI tools. The position offers a competitive salary and telework flexibility. Candidates are encouraged to apply by December 20th.
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$101k-152k yearly est. 6d ago
Annuity Call Center Representative (Series 6 or SIE)
Securian 3.7
Remote or Macon, GA job
Are you a FINRA Series 6 or SIE licensed professional looking toleverageyour credentials in a rewarding customer service career? Join SecurianFinancial'sEnterprise Contact Center as a Senior Representative supporting our Annuity business line.This position is intended for licensed professionalsseekingto integrate their regulatoryexpertisewith a commitment to delivering outstanding customer service. We will consider Series 6 or SIE license holders. We will also support those with their SIE to obtain their Series 6.
Why This Role:
Monday-Friday schedule, NO weekends.
Virtual hybrid work model with flexibility(mustresidewithin a 90-minute commutable distance to our offices).
Comprehensive training and mentoring to build your annuityexpertise.
Advancement opportunities within our growing team.
Join a company committed to helping customers build securetomorrows.
Responsibilities include but not limited to:
As a licensed Contact Center Senior Representative,you willbe a trusted guide and problem solver, providing expert support to customers, financial professionals, channelpartnersand distributorsviaphone.Your Series 6 license enables you to service our full product portfolio, including variable products that require regulatory licensing.
Deliver compassionate,timelyandaccurateresponsesfrom simple tocomplex annuityinquiries.
Explain and resolvepolicy or account issues for customers and channelpartners.
Support both fixed/indexed annuities and variableproducts.
Navigate regulatory requirements whilemaintainingexcellent customerexperience.
Meet or exceed contact center performance metrics while upholding Securian's qualitystandards.
Handle 35-50 customer interactions daily across multiple channels.
Work Environment:
Location:Virtual hybrid model - mustresidewithin 90-minute commutable radius of Macon, Georgia office.
Training Hours:8:00 AM - 4:45 PMCST.
Ongoing Schedule:Assigned after training completion.
Business Hours: Monday-Thursday 7:30 AM - 5:30 PM, Friday 7:30 AM - 4:30 PMCST.
In-Office Requirements:Event-based for technical issues, or for moments that matter.
The compensationrangeis $22-$24hourly.The salary range provided on the posting is broad to account for varying positions at this level within the enterprise. We share our ranges for transparencyand toaccount for individuals with different experiences and skillsets, as well as to allow for growth within the level.
Qualifications:
Active FINRA Series 6 license or SIE license with the ability to sit for the Series 6 exam within 90 days and ability to obtain the Series 6 License within 6 months of hire.
Strong customer service mindset.
Excellent verbal and written communication skills.
Professional phone etiquette and active listening abilities.
Self-motivated,punctualand dependable.
High levelof reliability,trustworthinessand ability tomaintainconfidentiality.
Technicalproficiency: ability to navigate multiple systems simultaneously whilemaintainingeffective customer engagement.
Strong typing skills and computer literacy.
Ability to multi-task and manage time effectively in a fast-pacedenvironment.
Quick learner with strong knowledge retention.
Meets technical requirements for remote work (bandwidth and system specifications).
Preferred Qualifications:
Experience in the financial services or insurance industry.
Background servicing annuity or life insurance accounts (new business and/or in-force).
Interest in career progression to Specialist / SME Support or leadership roles within the Contact Center.
*At Securian Financial, the internal title for this position is Contact Center Sr Rep.
What Sets You Apart:
Successful candidates are empathetic problem solvers who combine regulatory knowledge with genuine care for customers.You reliably upholdhigh standardsin financialservicingand compliance work,demonstratingdrive and compassion.
The estimated base pay range for this job is:
$18.27 - $31.73
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
$22-24 hourly 5d ago
AI-Driven Growth & Brand Strategy Leader
Escalon Services, Inc. 4.1
Remote or Chicago, IL job
A dynamic business services firm is seeking a Head of Marketing Innovation & AI Strategy to define and scale its brand and marketing strategy. This leadership role, which reports to the CEO, involves leveraging data and AI to drive growth, building a team, and optimizing marketing initiatives. Ideal candidates will have a strong B2B marketing background, experience in technology sectors, and a track record of successful demand generation strategies. The role offers flexibility, with a focus on remote work, and an attractive compensation package.
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$38k-47k yearly est. 4d ago
President & CEO
Kentucky Society of Association Executives Inc. 3.5
Remote or Illinois job
The ANFP President & CEO serves as the visionary leader, guiding the organization's strategy, success, and culture. Together, the President & CEO and the Board of Directors assure ANFP's relevance to the foodservice industry, the accomplishment of ANFP's mission and vision, and the accountability of ANFP to its diverse constituents.
Position Responsibilities
Assists the Board in determining ANFP's values, mission, vision, short- and long-term goals.
Assists the Board in monitoring and evaluating ANFP's relevance to the foodservice industry, its effectiveness, and its results.
Keeps the board informed through regular communication, providing both formal and informal updates on organization performance, strategy, and key issues.
Identifies problems and opportunities and addresses them; brings those which are appropriate to the Board and/or its committees, facilitates discussion and deliberation.
Informs the Board and its committees about trends, issues, problems, and activities to facilitate policymaking. Recommends policy positions.
Provides general oversight of all organizational activities, manages day-to-day operations, and assures a smoothly functioning, efficient organization.
Leads the executive team by setting expectations, fostering collaboration, promoting a high-performance culture driving the organization strategically towards its objectives.
Assures program quality and organizational stability through development and implementation of standards and controls, systems and procedures, and regular evaluation.
Assures a work environment that supports and enables successful recruitment, retention, and the development of qualified personnel and volunteers. Drives organizational and cultural initiatives, fostering a positive and inclusive work environment.
Oversees the fiscal activities of the organization, ensuring that resources and investments are managed prudently and according to policy, services are produced in a cost-effective manner, solid budgeting and accounting systems and controls are in place.
Assures the filing of all legal and regulatory documents and monitors compliance with relevant laws and regulations.
Acts as an advocate, within the public and private sectors, for issues relevant to the organization, its services, and constituencies.
Facilitates the integration of the organization into the fabric of the foodservice industry by assuring the use of effective marketing and communications activities.
Oversees comprehensive communications that incorporate various types of media to help keep members informed and current on ANFP activities, legislative and regulatory matters, and local and national issues impacting the member profession.
Identifies the key relationships necessary to support an effective organization and assures proper planning, relationship building, and communications to develop and maintain these.
Serves as organization's chief spokesperson and acts as advocate for issues relevant to the organization including legislative and regulatory matters, partnerships, and other stakeholder concerns.
Required Experience and Education :
Bachelor's degree from an accredited college or university; master's and/or other advanced degree preferred; CAE desirable. RDN or CDM, CFPP credential desirable.
Minimum of ten years' executive level experience in association management, and/or a public or private business organization, with demonstrated increased responsibility. Foodservice industry related experience is a plus.
Previous experience working with a Board of Directors.
Must possess outstanding advocacy skills, business, and marketing skills as well as strong financial management, communication, strategic planning, public relations, community relations, governmental relations, and interpersonal skills.
Proven track record of successfully managing a complex and diverse organization that provides the highest quality of service to its members, customers, employees, and stakeholders.
Results oriented record of achievement in organizational leadership, strategic thinking, and interpersonal skills.
Verbal and written communications skills to connect effectively with all levels of company and industry representatives.
Experience managing a fully virtual workforce preferred
Additional Information
ANFP is a leader in workplace culture and benefits with work-life balance supported with a flexible work schedule, a generous paid time off schedule, and other competitive benefits including medical, dental, vision, life, and disability insurance. In addition, we offer a flexible spending account, and a safe harbor non-elective contribution 401(k) plan.
The Association of Nutrition & Foodservice Professionals is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, or another other basis protected by law. Pre-employment screening including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history is required for this position. Unsolicited resumes will not be considered.
This position is remote, however, will require travel to periodic meetings in the Chicago metropolitan area. Additionally, up to 20% travel for board and/or committee meetings, business development, events, and professional development is required.
To apply, please submit a letter of interest and resume to ************************
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$165k-237k yearly est. 3d ago
Senior Alt Investments & RIA Channel Lead - Remote
T. Rowe Price 4.5
Remote or San Francisco, CA job
A global asset management organization is seeking a field sales specialist to drive the sales of Alternative Investment strategies directed at Financial Advisors and RIAs. With a minimum of 5 years experience in Alternatives and exceptional communication skills, you will be accountable for developing relationships and managing a sales pipeline. Candidates should have a college degree and a deep understanding of investment vehicles and the U.S. investment distribution landscape.
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$118k-153k yearly est. 2d ago
Office Manager/Loan Officer
Unionstate Bank 4.5
Centre, AL job
Now Hiring: Office Manager / Loan Officer - Community Bank in Alabama
We are seeking a motivated and experienced banking professional to join our team as an Office Manager/Loan Officer. This role is ideal for someone who enjoys leading a team, managing branch operations, supporting customers, and developing a strong, diverse loan portfolio.
About the Role
This dual-position combines branch leadership with lending responsibilities. The Office Manager oversees daily operations, staff development, customer satisfaction, financial performance, and regulatory compliance. The Loan Officer maintains and grows a portfolio of commercial, commercial real estate, consumer, and consumer real estate loans.
Key Responsibilities
Office Management & Leadership
• Manage all daily branch operations to ensure efficiency and compliance.
• Lead, coach, and develop staff through training and regular communication.
• Resolve customer concerns promptly and professionally.
• Monitor branch performance to support fiscal responsibility and profitability.
• Prepare and submit required daily and monthly reports.
• Represent the bank at community and networking events.
• Oversee teller operations, vault management, and cash-handling procedures.
• Review holds, stop payments, and similar items for accuracy and compliance.
• Manage collections, exceptions, and staff scheduling.
• Perform additional duties as needed.
Loan Officer Responsibilities
• Maintain and grow a loan portfolio that reflects local market needs.
• Solicit, originate, process, underwrite, and approve loans within lending authority.
• Prepare loan presentations for committee review and coordinate closings.
• Maintain strong credit quality through effective oversight of loan files and borrower communication.
• Manage past-due accounts for the branch.
• Prepare timely renewal documents for maturing commercial and commercial real estate loans.
Qualifications
• Bachelor's degree in a business-related field (finance or accounting preferred) or equivalent experience.
• Working knowledge of banking regulations and lending-related laws.
• Experience with consumer, commercial, and real estate lending processes.
• Credit or liability training preferred.
• Familiarity with the local financial marketplace, including competitors and industries.
• Strong communication skills and professionalism.
Additional Information
This is an at-will employment position. Duties may evolve based on the needs of the bank. Employees are expected to safeguard information, maintain confidentiality, and follow safe and sound banking practices.
Questions? Contact Human Resources at **************.
$29k-37k yearly est. 4d ago
Investment Consultant - Chattanooga, TN
Charles Schwab 4.8
Chattanooga, TN job
Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role.
What you have
Required Qualifications:
A valid and active Series 7 license is required (license may be obtained under a condition of employment through Branch Network Licensing Program)
A valid and active Series 66 (63/65) license required (license(s) may be obtained under a condition of employment)
A valid and active Life and Health Insurance license is required (may be obtained under a condition of employment)
Preferred Qualifications:
2 years of experience in the financial services industry
Ability to leverage Business development experience
Passion for gaining knowledge of brokerage/banking products and services
Openness to build strong client relationships
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
$68k-124k yearly est. 1d ago
Manager Trainee
Security Finance 4.0
Commerce, GA job
Are you confident in your ability to manage a team towards success? Do you take pride in having top of the line communication skills, exceptional customer service and problem solving skills?
This position is a stepping-stone to manage the overall operations of a financial branch office within our company! You will have the opportunity to build everlasting relationships with our customers and reach goals with your team, "Come Begin Your Story" as Manager in Waiting!
You'll know you are a successful Manager in Waiting when you:
Develop, direct, train, and manage branch personnel with supervisor direction and assistance
Maintain office cash with accuracy and security
Achieve account gain through proven loan judgement and effective customer solicitation
Ensures prompt completion of loan process
Minimizes delinquent debt through collection activities both by verbal and written communication
Ensures reporting of branch figures to corporate office for accounting purposes
You could be a great addition as Manager in Waiting if you have:
Ensures compliance with state and federal lending regulations and Company policies
Ability to obtain license, certification, and/or governmental approval to provide ancillary products and services, as applicable
Valid driver's license and daily access to a reliable automobile for business use; such as delivering bank deposits, conducting marketing visits, etc.
Computer literacy, ability to operate a ten-key calculator, basic mathematical skills and the ability to handle simple monetary transactions quickly and accurately
Ability to work in a stressful environment and adhere to strict timelines and/or deadlines
Keep in mind that as Manager in Waiting we provide:
An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals!
Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story.
TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.
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$35k-43k yearly est. 4d ago
Visa Athletes Champions Program (VACP) - A Rotational Program for FormerProfessional Athletes - 2026 - Atlanta, GA
Visa 4.5
Atlanta, GA job
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
We will be accepting applications for this position until 2/12/2026.
Job Description
The VisaAthletesChampions Program (VACP) is a tailored development experience that harnesses the unique and diverse perspectives offered byformer professional athletes as they embark on their second career. This program is best suited for those who are looking to excel.
The program offers individualized experience pathways, best in class programming and one to one coaching toleveragethe caliber of former elite athletes as they findtheir fitand succeed at Visa.
We Champion Diverse Perspectives
We Champion Career Exploration
We Champion Your Growth
Rotational Assignments:
You'llexperience three eight-month distinct rotational assignments over two years while part of the program
These rotations are led by your own passions and development needs
When you join the program,you'llcomplete a front-end diagnostic which includes coaching sessions and psychometric assessments to help us your first assignment
A one-to-one coach will be assigned to you throughout the program. They will work with you to assess your needs which will inform where we place you for your next assignment
Training and Development:
Every six months you and the entire US based cohort will enjoy a full week of classroom-based training. Each of our development weeks is themedaround our organization's leadership principles; "LeadCourageously","CollaborateAsOne Visa","ExecuteWithExcellence" and "Obsess About Customers"
Trainingswill give you practical and applicable skills such as data analysis and visualization,GenAI, executive presence, social selling and muchmore.
You will also hear directly from Visa leaders and subject matter experts as part of our ongoing "Emerging Leader" series.
Qualifications
Basic Qualifications:
Bachelor's Degree and 4-5 years of applicable experience OR an Advanced degree with at least 2 years of experience
Must have competed at a professional/elite level as part of a nationally or internationally recognized affiliation (ex. Olympics/Paralympics/NFL/FIFA/NBA etc.)
Max 6 years since retirement from sports team
Preferred Qualifications:
All majors are welcome to apply
Strong leadership potential demonstrated through employment (part time work or internships) or extra curricular activities
Good with people
Excellent analytical/numerical abilities
Intellectual curiosity and interest in finding new ways to do things
Outstanding verbal and written communication skills
Professional maturity
Strong work ethic and the ability to be flexible and adaptable to changing business needs
Ability to work with a wide range of people from different backgrounds
Additional Information
U.S. APPLICANTS ONLY:The estimated salary range for a new hire into this position is $79,000, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.
Work Hours:Varies upon the needs of the department
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Travel Requirements:This position requires travel 5-10% of the time.
Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
$79k yearly 5d ago
Tax Director - Property Tax
Aprio, LLP 4.3
Atlanta, GA job
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Specialty Tax team and you will help clients maximize their opportunities. Aprio Advisory Group, LLC is a progressive, fast‑growing firm looking for a Tax Director - Property Tax to join their dynamic team.
Responsibilities
Lead and manage all aspects of property tax engagements, including assessments, appeals, valuation reviews, audit defense, and compliance.
Serve as a trusted advisor to clients on property tax strategies, jurisdictional nuances, and valuation methodologies.
Oversee preparation, review, and filing of property tax returns, ensuring accuracy and regulatory compliance.
Manage relationships with taxing authorities, appraisers, and legal counsel as needed.
Provide strategic guidance on property tax implications related to acquisitions, dispositions, and reorganizations.
Lead, coach, and develop a team of property tax professionals across multiple U.S. offices and offshore locations.
Collaborate with Resource Management and Workforce Optimization teams to align staffing, work allocation, and development opportunities.
Drive practice growth through business development, client relationship management, and cross‑selling across service lines.
Develop and implement standardized methodologies, scalable processes, and leverage technology to enhance efficiency and client value.
Stay current on legislative and regulatory changes impacting property taxation and communicate updates to clients and internal stakeholders.
Qualifications
Bachelor's degree in Accounting, Finance, Business, Economics, or related field; advanced degree preferred.
CPA, CMI (Property Tax), JD, and other relevant professional designations strongly preferred.
Minimum of 10+ years of progressive experience in property tax consulting, valuation, or compliance, including experience managing multi‑state portfolios.
Demonstrated success leading and developing teams within a professional services or consulting firm.
Strong technical expertise in valuation methods, appeal strategies, and property tax audits.
Excellent interpersonal communication skills with ability to influence senior‑level stakeholders.
Proven track record in business development and client relationship management.
Why work for Aprio
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future‑focused, innovative firm.
Perks/Benefits we offer for full‑time team members
Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave - coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options
What's in it for you
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty‑one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team‑member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high‑energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry‑leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non‑attest tax and consulting services, and Aprio, LLP providing CPA firm services.
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$57k-80k yearly est. 2d ago
Software Engineer, Intern - Summer 2026, Atlanta
Visa 4.5
Atlanta, GA job
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
As a Software Engineer Intern, you will be placed in one of the technologyorganizations at Visa and specific assignments will depend on upon your skills sets, interest, and team needs.
We are seeking Software Engineer interns across our Technology organization. As an intern, you will take on meaningful work, engage in out-of-the-box problem solving, and participate in global case challenges and impactful initiatives. You will get the chance to work with multiple teams, systems, and products through a wide variety of data sources. From technology to business, we are looking for people who can innovate, collaborate and bring Visa into the next level of a rapidly evolving digital marketplace.
During the internship, you will work on one or more hands-on projects with the team. Our summer internship also equips you with social and professional networking events and developmental workshops, designed to provide you the resources and training to have an impactful summer.
Some examples of previous summer intern projects:
Self-serve deployment of Kafka clusters using Docker and Kubernetes with auto scale up capability
Creating a natural language Chatbot for searching CDISI knowledge base
Developing a prototype that would automate payments at gas stations
Automating process for removing duplicate compromised account numbers using low latency algorithms
Improving the usage of Visa Checkout across all mobile and web devices
Developing testing tools to identify errors in internal systems
Creating visual monitoring tools to uncover transaction errors
Analyze, design, code and unit test software solutions and enhancements for an application that applies business logic and routes digital currency of global transactions
Develop a robust app factory to be used to create hundreds of mobile banking applications for iOS and Android with a single click
Implementation of a single development lifecycle, from Analysis and Design, Build, QA, Security, and Deployment. Begin to learn best and secure coding practices and standards
Qualifications
Basic Qualifications
Students pursuing a Bachelor's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating December 2026or later.
Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications that demonstrate professional judgment.
Preferred Qualifications
Proficiency in at least one programming language or technology including, but not limited, to Java, C/C++, C#, .NET, python, Javascript, HTML
Experience with Write utilities / automation tools using Selenium, Java, REST, Python, Groovy, and more
Familiarity with software testing principles
Solid understanding of software engineering concepts and methodologies
Document process, designs, test results, and analysis
Lead root cause analysis and track defect resolution to completion
Review and provide feedback on development code, test designs and test cases
Strong ability to collaborate
Highly driven, resourceful and results oriented
Good team player and excellent interpersonal skills
Good analytical and problem-solving skills
Demonstrated ability to lead and navigate through ambiguity
Experience in Generative AI, and Agentic workflows
Coursework or experience in statistics or machine learning
Additional Information
U.S. APPLICANTS ONLY:The estimated hourly range for a new hire into this position is $34-$39/hr which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.
Work Hours: Varies upon the needs of the department
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code
$34-39 hourly 5d ago
Teller - Part Time
Renasant Bank 4.3
Leesburg, GA job
Job ID 2026-14992
Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.
Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
Execute the Renasant Bank service standards in every customer and teammate interaction
Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern
Maintain service knowledge standards in conjunction with related regulations, policies, and procedures
Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations
Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments
May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates
Perform other related duties as assigned
Qualifications
High school diploma or equivalent required
1 year teller experience and/or previous cash handling experience preferred
6 months of customer service experience preferred
Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
10-Key skills
Mathematical skills, including the ability to count cash and coin in a fast paced environment
Good interpersonal skills
Effective written and verbal communication skills
Knowledge of and the ability to learn bank products and solutions
Ability to travel for training, other development opportunities, and between branches, as needed
For all Senior Tellers:
Minimum of 1 year successful teller experience
Minimum of 1 year previous back-up Head Teller experience required
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
$31k-35k yearly est. 5d ago
Junior Estimator - Turnkey Sitework
Top Gun Staffing, Inc. 3.8
Atlanta, GA job
Junior Estimator - Turnkey Sitework (North Atlanta, GA)
Support the estimating team on commercial, light industrial, and residential subdivision sitework projects for a well-established contractor with a strong local reputation. Assist with earthwork and underground utility takeoffs, pricing, and bid preparation for turnkey site development packages while gaining hands-on exposure and a clear path for growth into a senior estimating role.
About the Company
Specializes in turnkey sitework packages, including grading, underground utilities, stormwater management, paving, and complete site development
Strong backlog of commercial, light industrial, and residential subdivision work with a stable local market presence
Family-oriented, safety-focused culture that emphasizes mentorship and long-term development
Clear internal growth path from junior estimator into senior estimating and leadership roles
What You'll Do
Support senior estimators with quantity takeoffs for earthwork, underground utilities, and site development scopes
Perform detailed takeoffs using Agtek and Bluebeam
Gather and organize pricing from material suppliers, subcontractors, and vendors
Assist with assembling competitive bids, scopes, and estimate packages
Review plans, specifications, and project documents for accuracy and completeness
Coordinate internally with project managers and estimators to clarify scope and assumptions
Develop estimating fundamentals and best practices under experienced leadership
What We're Looking For
1-2 years of estimating or field experience on turnkey sitework projects, including commercial, light industrial, or residential subdivision work
Exposure to grading, earthwork, underground utilities, and site development scopes
Experience with Agtek and Bluebeam required
Strong construction plan reading and quantity takeoff skills
Detail-oriented, organized, and motivated to grow within an estimating career path
Strong communication skills and ability to work collaboratively in a team environment
Local to the North Atlanta area or willing to commute.
Pay & Benefits
Competitive base pay commensurate with experience
Health, dental, and vision insurance
PTO and sick time accrual system
Hands-on training and mentorship from senior estimators
Clear opportunity for advancement into senior estimator roles
$51k-83k yearly est. 1d ago
SBA Banker
Renasant Bank 4.3
New Orleans, LA job
Job ID 2025-14882
The SBA Banker is responsible for generating SBA loan opportunities and driving them through Renasant's SBA loan process. The SBA Banker works with management, underwriting, closing and portfolio management staff to balance the highest levels of client service, SBA and regulatory compliance and the Bank's growth and income goals. The SBA Banker may be assigned to a geographical territory.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
Develop new business opportunities that generate SBA loans (primarily SBA 7a program) and the various other ancillary Bank products required by SBA borrowers
Maintain knowledge of Bank loan and deposit products
Maintain thorough understanding of and adherence to the SBA SOP and the Bank's credit underwriting and closing policies and processes
Maintain effective working relationships with associates across department lines, particularly commercial bankers in the assigned footprint
Understand credit risk and be able to properly structure, evaluate, discuss and mitigate risk in a relationship
Present SBA loan requests and relevant considerations to credit team in an effort to screen and determine the Bank's appetite for the request
Perform basic analytical and financial analysis
Represent Renasant Bank in community activities
Attend and participate in all required Bank and Department meetings
Perform other related duties as assigned
Qualifications
The ideal candidate will possess the following traits:
Credit first approach to loan origination
Advanced problem solving skills along with a team orientation
Energetic, ambitious, entrepreneurial approach to business development
Trusted advisor to clients, ability to relate to borrowers with varying levels of sophistication
Ability to cultivate, teach and develop internal and external referral sources
Advanced organization and communication capabilities
Minimum:
A high school diploma or equivalent
Previous credit or lending background and skills
Display professional interpersonal, verbal and written communication skills
Working (intermediate) knowledge of MS Word, Excel and Outlook
Technical knowledge and proficiency to handle the activities and responsibilities of job
Fluency in credit criteria and loan structure requirements
2 years of experience in a financial sales role
Client service orientation
Preferred:
Bachelor's degree
Commercial loan underwriting and account/relationship management experience
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
$38k-66k yearly est. 4d ago
IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Brunswick, GA job
IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1449 Remote No
JOB TITLE: IT Service Desk Ticketing System Administrator
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations.
The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization.
This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes.
The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals.
Responsibilities
RESPONSIBILITIES:
Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager.
Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance.
Configure and customize Service Desk modules to support incident, problem, change, and asset management processes.
Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience.
Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment.
Maintain comprehensive documentation for system configuration, procedures, and data models.
Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards.
Support user training, permissions management, and service catalog administration within the Ivanti environment.
Qualifications
REQUIRED:
Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager.
Proven experience designing and maintaining database schemas and structures with strong referential integrity.
Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management.
Strong analytical and troubleshooting skills with attention to detail and accuracy.
Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly.
Ability to obtain and maintain a Public Trust security clearance.
DESIRED:
Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies.
Familiarity with Microsoft SQL Server or other relational database management systems.
ITIL certification or demonstrated experience applying ITIL-based processes.
Experience supporting enterprise-level Service Desk systems within federal or large-scale environments.
Excellent documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$62k-75k yearly est. 3d ago
Digital Product Manager - Salesforce Practice (REMOTE--VA, NC, MD, PA, GA)
Atlantic Union Bank 4.3
Alpharetta, GA job
The Digital Product Manager will lead a team of direct and cross-functional resources across multiple business, IT, and operational teams. This is a critical and highly visible role requiring significant stakeholder influence and relationship management both internally (Line of Business Leadership, Marketing and Technology Senior Leaders and other functional experts) and externally (Strategic Partners, Vendors, and leading technology companies). This individual will lead a team of Digital Product Owners and Business Analysts in execution of Atlantic Union's Digital Strategy.
Position Accountabilities
Lead team of product managers responsible for the following:
Assist each Line of Business in creating and implementing digital visions, strategies and roadmaps that address the business needs and future growth
Assess digital platforms in the external marketplace and make recommendations for potential partnerships
Identify opportunities to leverage digital techniques for greatest strategic impact and defining the priority capabilities required to succeed
Develop the business cases and business requirements for digital opportunities and drive to execution
Lead multi-disciplinary teams to shape and implement digital strategies, programs, and initiatives
Bring the voice of the customer/client and the voice of the advisor/employee into our product features, ensuring that features delivered are aligned with the intended business outcomes, and align work with our target architecture road map
Develop and manage goals and key performance indicators
Partner with Marketing for acquisition support, product positioning, promotion of digital products and services and onboarding activities
Understand all aspects of the internal and external environment including customer met/unmet digital needs through research efforts, in-depth understanding of voice of the customer, industry trends, vendor/platform capabilities and best practices for servicing the digital needs of our customers
Continuously assesses competitive moves and monitors performance against objectives.
Present data, strategies and recommendations to senior management to build buy-in to strategic recommendations
Prioritize product requirements and coordinate release plans with IT and key constituents.
Serve as primary business point of contact for implementation activities and work closely across with key constituents to meet scheduled milestones
Guide and direct complex projects, identify key stakeholders and gain participation.
Lead team of analysts responsible for the following:
Document business requirements and translate into technical requirements to guide the implementation of new features, systems, and enhancements.
Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals.
Serve as the technical focal point for the business in the presentation of the new system/application to Atlantic Union's Application and Architecture Review Board.
Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow.
Develop and maintain design documentation working across the organization for documenting integration points between systems.
Improve systems by studying current practices and designing modifications.
Recommend controls by identifying problems and opportunities; controls to include system access and configuration management.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Act as liaison to IT and Operations teams for managing change/release management efforts and troubleshooting system and end user issues
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
Organizational Relationship
Reports to Head of Digital Strategy
Position Qualifications
Education & Experience
Bachelor's Degree required
10+ years of financial services experience
5+ years of experience in the digital space
Experience as a people manager
Knowledge & Skills
Excellent verbal, writing and presentation skills
Program management and leadership experience
Strong PowerPoint and Excel skills to assemble & lead executive presentations
Demonstrated experience developing and executing against a strategic plan
Proven ability to develop product roadmaps, define requirements and lead implementation efforts successfully.
Demonstrated interpersonal and management skills; ability to work well as part of a cross-functional team and lead across the organization at multiple levels
Ability to influence diverse, cross functional team to success without direct authority over the team
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$80k-107k yearly est. 4d ago
Mortgage Loan Closer
Hope Credit Union/Hope Enterprises 4.0
Hope Credit Union/Hope Enterprises job in Birmingham, AL
HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at ************************
Title: Mortgage Loan Closer
Department: Mortgage
Reports to: Mortgage Closing Manager
Supervises: N/A
Job Classification: Full-time, Non-Exempt
Location: Birmingham, AL, Hybrid
Job Summary
The Mortgage Loan Closer is responsible for closing, funding and reviewing residential mortgage loans in accordance with the terms and conditions of the loan approval.
Primary and Essential Functions:
* Ensure closing packages are completed within TRID guidelines
* Ensure accuracy of documents received before completion of CD
* Provide Accounting Department a Daily Cash Sheet for forecast of funding/purchasing of loans
* Review file for underwriting instructions, title commitment, flood certification, hazard insurance coverage, flood insurance coverage, clearance of termite, and BSA compliance
* Prepare documentation required for residential mortgage, grant, and bond closings
* Provide closing documents to closing agent
* Review HUD-1 for approval
* Wire funds to closing agent upon approval
* Upon receipt of completed closing package from closing agent, review loan documentation
* Log receipt of closing package and delivery to servicing
* Notify closing agent if there are errors in retail loan closing package
* Notify correspondent lender of outstanding conditions on wholesale loans
* Perform a full review of files received for purchase from correspondent lenders for underwriting conditions and for proper closing of loans
* Communicate with correspondent lender for any outstanding conditions on files received for purchase
* Follow-up on post-closing items in a timely fashion
* Provide excellent internal and external customer service
* Provide month-end closing report
Secondary Functions:
* Perform general administrative duties such as attending meetings, report production, etc.
* Assist Loan Specialist in review process
* Assist other departments as a Mortgage Loan Closer
* Assist in review and response of Quality Control Audits
* Work with other departments when needed on projects related to the mission of ECD/HOPE
Accountability for Business Results:
* Mortgage closing cycle time
* Proper closing of loan
* Ensuring correct funds for closing
Specified Authority Level:
* Approve HUD-1 form
* Approve loan for purchase based on Underwriter approval
* Approve funding for wiring
Qualifications:
* Bachelor's degree in relevant field or equivalent experience
* Two years of experience in residential mortgage loan documentation and closing
* Demonstrated strength in ability to manage multiple projects at once while maintaining appropriate attention to details
Physical Demands:
* Employee is regularly required to sit, stand and walk.
* Employee will be in constant use of keyboard, which would require use of hands and fingers.
* Employee will be in constant communication with other persons related to work and requiring the use of hearing and speaking.
* Employee must infrequently lift and/or move up to 10 pounds.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
* Employee spends the majority of time in office environment, generally accessible to the public, customers, and potential customers.
* Noise level in the work environment is usually moderate.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Zippia gives an in-depth look into the details of Hope Credit Union, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Hope Credit Union. The employee data is based on information from people who have self-reported their past or current employments at Hope Credit Union. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Hope Credit Union. The data presented on this page does not represent the view of Hope Credit Union and its employees or that of Zippia.