Hope Network jobs in Flint, MI - 54 jobs

We are helping people overcome. Join us. Why Join Hope Network Center for Autism? East Lansing is a growing hub for autism services - and we stand out because we prioritize quality over volume. Working with us means: Being part of a multidisciplinary, mission-driven clinical team A supportive culture committed to your growth and maintaining high clinical integrity Opportunities to advance your career into BCBA, Clinical Supervisor, or leadership roles Regular training, CEU support, performance coaching, and professional development A predictable schedule, strong administrative support, and a collaborative clinical model Helping families in the East Lansing/Mid-Michigan community access services where demand is rising Join a respected statewide organization that values your expertise - and values the children and families we serve. Make a meaningful impact as part of a clinical team committed to high-quality, evidence-based autism services. Hope Network's Center for Autism is expanding our East Lansing team and seeking a Board-Certified Assistant Behavior Analyst (BCaBA) with strong clinical expertise, exceptional professionalism, and a commitment to improving outcomes for children with autism spectrum disorder (ASD). What You'll Do: Conducting assessments using tools such as ABLLS-R, VB-MAPP, PEAK, AFLS, Vineland, Essential for Living, and functional behavior assessments. Developing individualized treatment plans and behavior intervention plans (BIPs) for center-based, in-home, community-based, and telehealth ABA programs. Supervising Behavior Technicians and supporting performance management, coaching, training, and competency development. Providing ongoing parent training and participating in family, treatment-team, and stakeholder meetings. Monitoring learner progress, analyzing data, and making clinical recommendations based on medical necessity. Ensuring clinical documentation, billing, and EHR requirements are completed accurately and on time. Collaborating with the Associate Clinical Director and Scheduler to maintain staffing plans and ensure quality service delivery. Upholding BACB ethics, Michigan LBA requirements, HIPAA standards, and Hope Network policies. Qualifications: Bachelor's degree required. BCaBA certification with a passing BACB exam score. Current Michigan LBA (or eligibility to obtain). Minimum 2 years of ABA clinical experience, including autism treatment and behavior programming. Experience providing ABA in clinic, home-based, and community settings. Valid driver's license and acceptable driving record. Strong leadership, communication, collaboration, and clinical decision-making skills. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. Here are just some of the ways Hope Network invests in you for all that you do: Pay based on experience. Medical, Vision, & Dental Care Supportive Work Environment Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing Encourage positive relationship building & Promoting Independence Transportation and Participation in Community Activities Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Cooking/Meal Prep/Dietary Support Job Requirements High School Diploma or equivalent preferred, but not required Valid State of Michigan driver's license preferred Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Possess basic computer skills Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

The Program Manager is a key associate at Hope Network whose primary responsibilities include: Oversight and overall management of one or more Hope Network Residential homes. Hire, train, coach and mentor direct care workforce member so that person-served receive care consistent with their personal plans and goals. Responsible to ensure that facilities and residential services meet applicable licensing rules, accreditation standards, and contract/funder requirements. Meet performance targets set by leadership team related to service provision, quality assurance, and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, and assess and document the progress of persons served in a timely manner. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this workforce member. The workforce member is required to follow any other instructions and to perform any other duties as assigned. Manages the program in a manner consistent with Hope Network's mission, policies, and compliance with standards established by Hope Network, our funders, CARF and all licensing and accreditation standards. On-call twenty-four hours each day, seven (7) days each week and is able to respond when emergencies arise. Responsible for interviewing, orientating, training and recommended applicants for hire. Responsible for developing and retaining workforce members through performance reviews, discipline, development activities, formal and informal training in accordance with Hope Network's Employee Manual. Responds to workforce member's needs and questions. Acts as a role model promoting positive morale and promoting positive work relationships. Provides leadership to workforce members on treatment and programmatic issues. Holds regular workforce member meetings and utilize communication log to ensure appropriate flow of information. Proactively work toward maintaining the highest level of care and quality for persons served: Implement established procedures to address routine issues as well as crisis management. Reviews person served plans on a regular basis and provide on-the-job coaching to workforce members implementing the plan. Attend and advocate for person served at PCP meetings. Ensure that teams are properly trained and that opportunities are available for ongoing development through in-service and workforce member meetings. Review all incident reports, sign off and forward to agency designee. Review incident reports and corrective action with workforce members and/or provide training to prevent re-occurrence. Provides leadership, support, and direction to workforce members through: Communicates essential information to workforce members and soliciting feedback/input. Responds/follows up on all the concerns/questions of the workforce member. Participates in monthly management meeting and any other meetings deemed necessary. Promotes and encourages workforce members participation and attendance for corporate functions. Participates and work as backup to support during times of crisis or lack of staffing. Maintains staffing levels in accordance with program needs: Comprehends treatment plans of those served and ensures a staffing team to meet needs. Monitors and validates workforce member time clock/timesheet for processing. Tracks hours used in the program to ensure workforce members have sufficient hours based on their status and that overtime costs are kept to a minimum. Posts schedule a minimum of two weeks in advance. Develops and maintains positive, working relationships with external funders, licensing and accreditation bodies, parents and guardians. Submits all paperwork/records pertaining to home(s) correctly and submitted in timely manner. This includes but is not limited to budgets, invoices, licensing and accreditation standards, recipient rights and corrective actions. Responsible for safety: Training, promoting, and monitoring safety programs. Conducts safety simulation activities according to requirements. Participates in scheduled safety meetings. Implementing emergency evacuation procedures. Fully responsible for all aspects of daily operations and maintenance of functions including, but not limited to vehicle and home maintenance. Ensures safe transportation services, vehicle maintenance and efficient use of workforce member and vehicle resources, as well as appropriate documentation. Must be able to communicate needs and concerns as a liaison between Hope Network and its contracting agencies. Maintains program spending and track monthly financial reports to ensure accuracy and assure program compliance. Promotes community inclusion of residents through a wide range of individual and small group community-based activities. Maintains quality assurance protocols evidenced by: Facility records audit, physical facility audit, facility vehicle audit, resident chart audit, claims verification audit, and external audits. In-service personnel around compliance requirements specific to service area and client related documentation. Performs any other function deemed appropriate and assigned by the supervisor. POSITION REQUIREMENTS: Bachelor's Degree in a Human Services area or equivalent employment experience may be considered in lieu of a degree with a minimum of four (4) years of fieldwork, preferably in management. Demonstrated ability to communicate in verbal and written formats to meet position requirements. Demonstrated ability to select, train, coach, and manage a diverse team and hold them accountable to internal and external standards. Ability to articulate and actively support the mission of the corporation to various audiences. Prior employment experience in staff supervision and residential care preferred Prior experience in a mental health or rehabilitation setting preferred. Ability to schedule/plan work in advance and set effective and realistic timelines to meet goals. Knowledge of or ability to learn, the use of technological advances. Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy. Ability to work independently with flexible hours including occasional nights, holidays or weekends to ensure highest level of care for persons served. PERFORMANCE REQUIREMENTS: Demonstrated ability to manage resources, make decisions and exercise good judgement. Provide excellent customer service, always being courteous, responsive, professional, and helpful to the organization's internal and external customers. Know the contract requirements for your program/services. Ensure 100% of contract/grant compliance reporting requirements are completed and submitted by due date. Maintain emergency crisis protocols according to accepted crisis intervention methods and techniques and coordinate with other services as needed. Ensure all persons served have a current service authorization and a current Individual Plan of Service that supports the medical necessity of that level of care. Ensure 100% of your training and events requirements are renewed prior to expiration date as specified by job. Demonstrates good moral character and even temperament necessary to gain and maintain credibility and trust of persons served, peers, and management staff. Adheres to applicable licensing rules, accreditation standards, Hope Network Code of Ethics and Hope Network Policy and Procedures and Mission. Maintains certifications and credentials. Make certain that 100% of your workforce members are trained and event requirements are renewed prior to expiration date. Ensure 100% of routine/customary daily, monthly, quarterly, and/or annual internal data reports are distributed on time. Work toward personal and professional goals and objectives. Attend job related in-services and trainings when offered and actively seek to further develop competencies. BEHAVIORAL EXPECTATIONS/ACCOUNTABLITIES: Support the mission, vision, and values of the organization. Treat others and their ideas with respect and dignity and be able to embrace diversity and inclusion throughout the organization. Set a good example for others. Be proactive and take ownership and accountability for your actions. Know when and how to apologize when something goes wrong. Focus on the solution, not on blame. Maintain the highest standards of honesty, integrity, and communication. Insist on excellence and be accountable to one another. Build group cohesiveness and pride through teamwork. Be informed and teach your team around you to empower others to make the best decision. Demonstrate confidence in Hope Network and its workforce in all areas of the community. Value and promote creativity and the change process. Be a good communicator and listener; be available and visible while responding positively assuming you can help. Develop yourself to your highest potential by always being able to go above and beyond expectations. Identify and anticipate needs by always placing persons we serve safety, quality of care, and customer service first. Active participation in Quality, Safety, and Persons We Serve Satisfaction Initiatives. Maintain and protect persons we serve rights and privacy at all times under all HIPAA guidelines and have the highest level of confidentiality. Report all convictions of crime to their supervisor and Human Resources Business Partner. Report any restrictions or suspensions against licenses to their supervisor and Human Resources Business Partner.

The Food Services Specialist is a key associate at Hope Network whose primary responsibilities include: Responsible for excellent quality, efficiency and economy of food service operations at assigned campus or facility. Plan menus utilizing food that has excellent nutrition, flavor and texture according to resident health requirements and preferences. Prepare and coordinate staff preparation and delivery of meals, snacks and other program food. Purchase food and supplies. Maintain order, clean and sanitize kitchen facility and equipment adhering to Health Department and other regulatory standards. Provide direct supervision to Food Services Technicians and oversight and direction to the Rehabilitation Technicians as needed related to daily food service operations and program needs. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1. Regular and predictable attendance is an essential requirement of this position. Successfully complete all required and applicable trainings and in-services including: Serve Safe Certification and renewal and annual refreshers. 2. Prepare attractive, nutritional food according to a written menu plan. 3. Survey residents regarding dietary needs and preferences; maintain a high level of patient satisfaction. Know and follow patient Nutritional Plans of Care, as written by Registered Dietician. Plan and prepare food that supports wellness initiatives. 4. Write and maintain menus, at minimum, 2 weeks in advance, including nutrition requirements (Ex. 5 fruit and vegetables daily), and accommodations and alternate menu choices for resident/patient dietary requirements, under advisement of resident's team, including physicians, registered dieticians, nurses, and speech pathologists. Revise the menu to reflect the food actually served. 5. Order food and kitchen supplies appropriate for food service needs including items for special menus. Shop for grocery items needed through-out the week. Manage expenditures in accordance with budget and census guidelines. Maintain accurate expenditure records and turn in receipts and reports, Ex. monthly credit card expenditure report, Petty Cash Reconciliation form, promptly. 6. Directly supervise Food Services Technicians, including oversight of training, shidt assignments, timecards, coaching and performance evaluations. 7. Direct program staff, Ex. Food Service Techicians or DSPs, in relation to maintaining food safety, food preparation, food storage, and kitchen/dining room management. Monitor food preparation methods including portion sizes served. 8. Supervises the planning and organization of special events for consumers and staff including, but not limited to the following: holiday events, consumer and family parties and picnics, etc. 9. Maintain high patient food satisfaction levels. Investigate and resolve complaints regarding food quality. 10. Know and follow applicable Hope Network Rehabilitation Services policies and procedures, AFC Licensing Rules, and Health Department/Serve Safe Certification sanitation and food handling guidelines. In cooperation with Registered Dietician, develop and revise food service policies. 11. Responsible for upkeep of the kitchen facility and equipment, adhering to regulatory standards. 12. Participate in all food related inspections performed by authorized government agencies as needed 13. Ensure that daily and weekly cleaning duties are completed as scheduled and in accordance with established policies and procedures. Ensure that dietary service work areas, storage rooms, and equipment are maintained in a clean, safe, and sanitary manner. 14. Maintain a safe working environment by: using proper lifting techniques. Also responsible for reporting any accidents, filling out incident and basic injury reports as needed in a timely manner 15. Promote a positive morale among staff by modeling and encouraging effective teamwork and communication. Continually work to promote successful working relationships among all co-workers; alert supervisory staff of situations that may require further intervention. Educational / Talent Requirements: 1. Minimum Education required: High School Diploma. 2. Ability to pass Health Department approved sanitation classes, Ex. Serve Safe. 3. Ability to work with and respect individuals from various religious, ethnic, and social-economic backgrounds. 4. Demonstrated ability to take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 5. Ability to lift up to 50lbs non-stationary weight. Ability to bend, stoop, twist, pivot and kneel while bearing weight of a consumer. Ability to stand a majority of the eight-hour shift. 6. Current, valid state driver's license and acceptable driving record according to Hope Network policies. 7. Ability to complete all required training for the position, including annual trainings and professional development. 8. Demonstrated ability to communicate in written, verbal and electronic formats to meet position requirements. Demonstrated basic computer skills. Work Experience Requirements: 1. One year experience in food service management.

Our team helps kids be something pretty amazing. Kids. At the Hope Network Center for Autism, we support each other. We join each other on life's journey. And we have each other's backs. As much as we're a clinical provider, we care deeply about our staff, the families, and the communities we serve Why a Behavior Technician at Hope… As a Behavior Technician, you will change lives - including your own. Here are just some of the ways Hope Network invests in you for all that you do: Pay rates starting at $17.00/hour and up commensurate with ABA experience Additional wage increase for active Registered Behavior Technician (RBT) Certification Additional wage increase for bilingual/multilingual candidates Longevity bonuses upon eligibility Unlimited employee referral bonuses Medical, dental, vision benefits eligible on first day of employment High quality, paid training Generous paid time off Retirement plan with employer match Supportive work environment Qualified Federal Student Loan Forgiveness through PSLF Tuition and certification reimbursement Growth and career-pathing opportunities Dedicated classrooms and work spaces including fun and exciting play areas Monday-Friday treatment hours with full and part time schedules available The Behavior Technician is responsible for: Providing one-on-one direct care with learners ages 18 months to 21 years while teaching independent daily living skills for a higher quality of life in a primarily center based setting, with opportunities for home or community based sessions based on treatment plan Collecting and recording data on the learners' behavior for skill acquisition and distressed behavior reduction goals Collaborating and communicating with team members including the learners' families Providing a safe and supportive learning environment Following individualized behavior programming Adhering to diet, supplementation, and medication protocols per prescription/parent instructions Completing documentation and billing both timely and accurately Behavior Technician training looks like… Hope Network offers our team a unique, hands-on training experience designed to enhance a technician's ability to offer high quality services from the start. New Behavior Technicians are set up with an individualized one on one training experience guided by a qualified trainer. About you… You have a High school diploma/GED You have a valid state of Michigan driver's license You have a passion for working with children You're looking to apply your experience in healthcare, mental health, behavioral health, childcare, or residential settings You demonstrate professionalism in communication, attention to accuracy, flexibility, and teamwork You consider yourself reliable and understand punctuality and attendance is essential in providing excellent services to our learners

How you will change lives… The Rehabilitation Technician assists in the following areas of personal care and development: Safety Monitors and ensures safety 24/7; this may be eyes-on, one-on-one, 15 or 30 minute checks, etc. Supports in crisis prevention, intervention, and resolution. Relationship Building Establishes collaborative relationships built on trust and empathy through consistent and meaningful communication. Fosters a spirit of partnership with clients, the community, and other professionals. Activities and Daily Living Helps build effective skills for problem-solving, communication, and independence. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.) Supports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Aids clients with bowel and bladder programs, feeding (G-tubes), wound care, and transfers. Health Monitors vitals for any medical conditions or illnesses. Promotes positive behavior. Attends medical appointments and ensures accurate information is relayed between medical provider and care team. Understands, reads, and assists in the implementation of medical, behavioral, and/or clinical team care plans and provides accurate, timely, and descriptive documentation of such. Community Integration Connects clients with opportunities in their community to develop relationships with others. Supports employment, educational, and volunteer interests and goals. About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication. You exhibit trustworthiness, integrity, and honesty. You respect diversity and inclusion. You demonstrate professionalism in communication, pleasantness, attendance, attention-to-detail and follow-through, reliability, teamwork, and punctuality. You take part in continuous education, training, and personal development & growth. We are Hopeful you have… High school diploma/GED Valid driver's license preferred. Ability to lift 50 pounds. Ability to become certified in CPR/First Aid. Commitment to scheduled shifts, assigned duties, and performance expectations. Basic computer skills.

does require working in the community and performing home visits. - Bachelor's degree in a human services field from an accredited institution required. - LLBSW, LBSW, LLMSW, LMSW, LMFT preferred. The Case Manager primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence for individuals with mental illness. In a residential or clinical setting, provide clinical and program consultation to direct care staff. Ensure case management compliance with agency standards and the practice model. Assist consumer to improve quality of life and maintain the highest possible ability to recover and function within the community. Implement strategies for obtaining services and supports that are goal-oriented and individualized. Why a Case Manager at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: - Starting Pay: $21.50 - Medical, Dental, Vision begins on day one - Career pathing and growth opportunities - Flexible, work location - Educational reimbursement - Paid Training - Paid Holidays - Generous paid time off - Retirement savings plan with employer match - Student Loan Forgiveness eligible employer - Employee Assistance Program How you will change lives… Case Management - Ensure consumer involvement in the Person Centered Planning Process (PCP). - Facilitate the implementation of Individual Plan of Service. - Perform comprehensive, ongoing psychosocial assessments. - Participate in legal proceedings including petitioning and testifying in clinical emergencies. - Provide community based services. - Facilitate the coordination of consumer intakes, discharges, and transfers. - Communicate with all service providers in Treatment Plan. - Facilitate hospitalizations, attend hospital meetings and coordinate with hospital social worker. - Coordinate and monitor activities such as a job, school, volunteerism, and family caretaking. - Provide referral to appropriate community resources. About you… - You are passionate about serving others. - You are helpful and professional with internal and external customers. - You enjoy working independently and as part of a team. - You act as a positive role model and coach for others. You have… - Bachelor's degree in a human services field from an accredited institution required. - LLBSW, LBSW, LLMSW, LMSW, LMFT preferred. - Prior case management experience in a mental health or rehabilitation setting preferred. - Valid Michigan Driver's License.

The Clinical Therapist is responsible for providing therapy in an outpatient setting working with individuals, families, and groups to address and treat mental health disorders and to promote optimal functioning. The Therapist uses a variety of therapeutic techniques to deal with a wide range of mental health concerns including, but not limited to: depression, addiction, suicidal impulses, stress management, problems with self-esteem, issues associated with aging, family, parenting, marital or other relationship problems. Why a Therapist at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: Base Pay $24.00 - $28.00 hourly Medical, Dental, Vision begins on day one Career pathing and growth opportunities Flexible work environment Educational reimbursement Paid Training Generous paid time off Paid Holidays Retirement savings plan with employer match Student Loan Forgiveness eligible employer Employee Assistance Program How you will change lives… Perform comprehensive psychosocial assessments to determine needs and required level and frequency of medically necessary psychological services, as diagnosed. Develop treatment plans, using person-centered processes by assisting persons-served in setting goals linked to addressing identified needs. Make certain consumer goals address situational stressors, family relations, interpersonal relationships, mental health issues, life span issues, psychiatric illnesses, addictions, domestic violence, or other trauma. Conduct ongoing assessments of persons-served, and evaluate effectiveness of Treatment Plan goals and interventions, no less than every 90 days. Provide individual, family and/or group therapy using therapy interventions such as: active listening, consistent eye contact, unconditional positive regard, and empathic responses Facilitate, for persons-served, access to community resources and social support networks that provide support, friendship, love and hope. Perform transition planning and follow-up contact with persons served. Complete Transition/Discharge plans within 14 days of event. Identify emergency crisis and make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques; coordinate other services, as needed Perform miscellaneous job related duties as assigned by supervisor. We are Hopeful you have… Minimum:LLMSW, LLPC - REQUIRED Preferred: Fully Licensed Therapist, Fully licensed Marriage Family Therapist or Fully Licensed Master Social Worker who is able to provide all necessary therapy services without a clinical supervisor (LPC, LLP, LMSW, LMFT) Valid Michigan Driver's License.

The Food Services Specialist is a key associate at Hope Network whose primary responsibilities include: Prepare food as indicated on posted menu. Follow food safety, Ex. Serve Safe, practices. Maintain order, clean and sanitize kitchen facility and equipment adhering to Health Department and other regulatory standards. Follow instructions as provided by the Program Supervisor. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1. Regular and predictable attendance is an essential requirement of this position. Successfully complete all required and applicable trainings and in-services including annual refresher and appropriate intervention techniques. 2. Prepare attractive, nutritional food according to menu plan. When there are necessary changes to the menu, revise that document to reflect the food actually served. 3. Purchase food as directed by the Dietary Coordinator. Maintain food inventory. 4. Advise program staff, i.e. DSPs, in relation to maintaining food safety, food preparation, food storage, and kitchen/dining room management. 5. Perform shift duties relevant to the maintenance, order and sanitation of the kitchen facility and equipment, as directed, adhering to regulatory standards. 6. Review resident Food Preference surveys; Know residents' dietary needs and preferences; maintain a high level of consumer satisfaction. 7. Maintain a safe working environment by: using proper lifting techniques. Also responsible for reporting any accidents, filling out incident and basic injury reports as needed in a timely manner. 8. Promote a positive morale among staff by modeling and encouraging effective teamwork and communications. Continually work to promote successful working relationships among all co-workers; alert supervisory staff of situations that may require further intervention. 9. Know and follow applicable Hope Network Rehabilitation Services policies and procedures, AFC Licensing Rules, and Health Department/Serve Safe Certification sanitation and food handling guidelines. 10. May assist with departmental and corporate events, as directed. 11. Respond in the event of an emergency or drill, according to corporate policy and procedure and training protocols. Educational / Talent Requirements: 1. Minimum Education required: High School Diploma or GED. 2. Ability to pass Health Department approved sanitation classes, Ex. Serve Safe. 3. Ability to work with and respect individuals from various religious, ethnic, and social-economic backgrounds. 4. Demonstrated ability to take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 5. Ability to lift up to 50lbs non-stationary weight. Ability to bend, stoop, twist, pivot and kneel while bearing weight of a consumer. Ability to stand a majority of the eight-hour shift. 6. Ability to complete all required training for the position, including annual trainings and professional development. 7. Demonstrated ability to communicate in written, verbal and electronic formats to meet position requirements. Demonstrated basic computer skills. Work Experience Requirements: 1. Experience in food service preparation and kitchen sanitation preferred.

Job Description The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/ her community in the least restrictive manner. The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation. Why a DSP at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: Educational Reimbursement Career Pathing Paid Training Employee referral bonus Generous paid time off Retirement savings plan How you will change lives… The Direct Support Professional will assist in the following areas of personal care and development: Safety Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc. Support crisis prevention, intervention, and resolution Relationships Establish collaborative relationships built on trust and empathy through consistent and meaningful communication Foster a spirit of partnership with individuals served, the community, and other professionals Activities and Daily Living Skills Help build effective skills for problem-solving, communication, and independence Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.) Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking Health Monitor vitals for any medical condition or illness Promote positive behavior Attend medical appointments and ensure accurate information is relayed between medical provider and care team Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such Community Connect person served with opportunities or places in their community to develop relationships with others Support community participation, volunteering, career goals or employment, and educational interests About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication You exhibit characteristics of trustworthiness, integrity, and honesty You respect diversity and inclusion You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality You take part in continuous education, training, and personal development and growth We are Hopeful you have… High school diploma/ GED Valid State of Michigan driver's license Ability to lift 50 lbs. Ability to become certified in CPR/First Aid Commitment to scheduled shifts, assigned duties, and performance expectations Possess basic computer skills

How you will change lives… The Lead Rehabilitation Technician assists in the following areas of team guidance and client personal care & development: Leadership Aids in creating schedules for both staff and resident's needs. Supports in training of newly hired staff. Assists with documentation for various business purposes. Safety Monitors and ensures safety 24/7; this may be eyes-on, one-on-one, 15 or 30 minute checks, etc. Supports in crisis prevention, intervention, and resolution. Relationship Building Establishes collaborative relationships built on trust and empathy through consistent and meaningful communication. Fosters a spirit of partnership with clients, the community, and other professionals. Activities and Daily Living Helps build effective skills for problem-solving, communication, and independence. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.) Supports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Aids clients with bowel and bladder programs, feeding (G-tubes), wound care, and transfers. Health Monitors vitals for any medical conditions or illnesses. Promotes positive behavior. Attends medical appointments and ensures accurate information is relayed between medical provider and care team. Understands, reads, and assists in the implementation of medical, behavioral, and/or clinical team care plans and provides accurate, timely, and descriptive documentation of such. Oversees client medication needs. Community Integration Connects clients with opportunities in their community to develop relationships with others. Supports employment, educational, and volunteer interests and goals. About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication. You believe that leading means more than just managing. You exhibit trustworthiness, integrity, and honesty. You respect diversity and inclusion. You demonstrate professionalism in communication, pleasantness, attendance, attention-to-detail and follow-through, reliability, teamwork, and punctuality. You take part in continuous education, training, and personal development & growth. We are Hopeful you have… Two-year degree or minimum 2 years' equivalent work experience. Valid driver's license. Ability to lift 50 pounds. Ability to become certified in CPR/First Aid. Commitment to scheduled shifts, assigned duties, and performance expectations. Basic computer skills.

Case Manager Clinician We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ■️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: $5,000 New Hire Bonus Competitive Salary: Starting at $54,500, with potential for higher compensation based on experience Health Benefits: Medical, dental, and vision coverage 403(b) Retirement Plan with employer contribution options Paid Time Off to support work-life balance Licensing Support: Exam fees and renewal costs covered Clinical Supervision Provided toward licensure Educational Reimbursement to support continued learning Career Pathing Opportunities for professional development Paid Training to ensure your success from day one Employee Referral Bonus Program Join an interdisciplinary team dedicated to compassionate, person-centered care. As a Case Manager Clinician, you'll provide direct therapeutic support, manage care plans, and coordinate services for individuals in need. What You'll Do: Therapy Conduct comprehensive psychosocial assessments. Provide individual and group therapy sessions. Administer, score, and interpret standardized psychological assessments, including measures of intellectual functioning, adaptive behavior, and academic achievement. Case Management Coordinate and ensure consumer participation in the Person-Centered Planning (PCP) process. Conduct face-to-face meetings with consumers as medically necessary. Develop and implement Individual Plans of Service (IPOS) tailored to each consumer's needs. Participate in clinical emergencies, including petitioning and providing testimony during legal proceedings as required. Coordination of Care Communicate effectively with internal teams and external partners, including CMH, guardians, and advocates. Facilitate consumer transitions, including intakes, discharges, and transfers. Collaborate with nursing staff to provide behavioral support related to medical appointments, including accompaniment and the collection of relevant health information when needed. Work Schedule & On-Call Compensation: Standard Hours: Monday-Friday, 8:00am-5:00pm, on-site Flexible scheduling available based on caseload and program needs On-Call Rotation: Participation required; schedule varies by location/program Every other week On-Call Pay Enhancements: Weekdays (Mon-Fri): $50 per on-call shift Weekends (Sat-Sun): $100 per on-call shift Holidays: $150 per on-call shift Qualifications: Bachelor's or master's degree in social work, Psychology, or Counseling required. Candidates must possess or be in the process of obtaining one of the following licenses: Licensed Master Social Worker (LMSW) or Limited Licensed Master Social Worker (LLMSW) Licensed Psychologist (LP), Limited Licensed Psychologist (LLP), or Temporary Limited Licensed Psychologist (TLLP) Limited License Counselor (LLC) or Licensed Professional Counselor (LPC) We welcome candidates who are active in the licensure process or preparing to apply through LARA. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Job DescriptionOur team helps kids be something pretty amazing. Kids. At the Hope Network Center for Autism, we support each other. We join each other on life's journey. And we have each other's backs. As much as we're a clinical provider, we care deeply about our staff, the families, and the communities we serve Why a Behavior Technician at Hope… As a Behavior Technician, you will change lives - including your own. Here are just some of the ways Hope Network invests in you for all that you do: Pay rates starting at $17.00/hour and up commensurate with ABA experience Additional wage increase for active Registered Behavior Technician (RBT) Certification Additional wage increase for bilingual/multilingual candidates Longevity bonuses upon eligibility Unlimited employee referral bonuses Medical, dental, vision benefits eligible on first day of employment High quality, paid training Generous paid time off Retirement plan with employer match Supportive work environment Qualified Federal Student Loan Forgiveness through PSLF Tuition and certification reimbursement Growth and career-pathing opportunities Dedicated classrooms and work spaces including fun and exciting play areas Monday-Friday treatment hours with full and part time schedules available The Behavior Technician is responsible for: Providing one-on-one direct care with learners ages 18 months to 21 years while teaching independent daily living skills for a higher quality of life in a primarily center based setting, with opportunities for home or community based sessions based on treatment plan Collecting and recording data on the learners' behavior for skill acquisition and distressed behavior reduction goals Collaborating and communicating with team members including the learners' families Providing a safe and supportive learning environment Following individualized behavior programming Adhering to diet, supplementation, and medication protocols per prescription/parent instructions Completing documentation and billing both timely and accurately Behavior Technician training looks like… Hope Network offers our team a unique, hands-on training experience designed to enhance a technician's ability to offer high quality services from the start. New Behavior Technicians are set up with an individualized one on one training experience guided by a qualified trainer. About you… You have a High school diploma/GED You have a valid state of Michigan driver's license You have a passion for working with children You're looking to apply your experience in healthcare, mental health, behavioral health, childcare, or residential settings You demonstrate professionalism in communication, attention to accuracy, flexibility, and teamwork You consider yourself reliable and understand punctuality and attendance is essential in providing excellent services to our learners

We are helping people overcome. Join us. Why Join Hope Network Center for Autism? East Lansing is a growing hub for autism services - and we stand out because we prioritize quality over volume. Working with us means: Being part of a multidisciplinary, mission-driven clinical team A supportive culture committed to your growth and maintaining high clinical integrity Opportunities to advance your career into BCBA, Clinical Supervisor, or leadership roles Regular training, CEU support, performance coaching, and professional development A predictable schedule, strong administrative support, and a collaborative clinical model Helping families in the East Lansing/Mid-Michigan community access services where demand is rising Join a respected statewide organization that values your expertise - and values the children and families we serve. Make a meaningful impact as part of a clinical team committed to high-quality, evidence-based autism services. Hope Network's Center for Autism is expanding our East Lansing team and seeking a Board-Certified Assistant Behavior Analyst (BCaBA) with strong clinical expertise, exceptional professionalism, and a commitment to improving outcomes for children with autism spectrum disorder (ASD). What You'll Do: Conducting assessments using tools such as ABLLS-R, VB-MAPP, PEAK, AFLS, Vineland, Essential for Living, and functional behavior assessments. Developing individualized treatment plans and behavior intervention plans (BIPs) for center-based, in-home, community-based, and telehealth ABA programs. Supervising Behavior Technicians and supporting performance management, coaching, training, and competency development. Providing ongoing parent training and participating in family, treatment-team, and stakeholder meetings. Monitoring learner progress, analyzing data, and making clinical recommendations based on medical necessity. Ensuring clinical documentation, billing, and EHR requirements are completed accurately and on time. Collaborating with the Associate Clinical Director and Scheduler to maintain staffing plans and ensure quality service delivery. Upholding BACB ethics, Michigan LBA requirements, HIPAA standards, and Hope Network policies. Qualifications: Bachelor's degree required. BCaBA certification with a passing BACB exam score. Current Michigan LBA (or eligibility to obtain). Minimum 2 years of ABA clinical experience, including autism treatment and behavior programming. Experience providing ABA in clinic, home-based, and community settings. Valid driver's license and acceptable driving record. Strong leadership, communication, collaboration, and clinical decision-making skills. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Food Services Specialist is a key associate at Hope Network whose primary responsibilities include: Responsible for excellent quality, efficiency and economy of food service operations at assigned campus or facility. Plan menus utilizing food that has excellent nutrition, flavor and texture according to resident health requirements and preferences. Prepare and coordinate staff preparation and delivery of meals, snacks and other program food. Purchase food and supplies. Maintain order, clean and sanitize kitchen facility and equipment adhering to Health Department and other regulatory standards. Provide direct supervision to Food Services Technicians and oversight and direction to the Rehabilitation Technicians as needed related to daily food service operations and program needs. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1. Regular and predictable attendance is an essential requirement of this position. Successfully complete all required and applicable trainings and in-services including: Serve Safe Certification and renewal and annual refreshers. 2. Prepare attractive, nutritional food according to a written menu plan. 3. Survey residents regarding dietary needs and preferences; maintain a high level of patient satisfaction. Know and follow patient Nutritional Plans of Care, as written by Registered Dietician. Plan and prepare food that supports wellness initiatives. 4. Write and maintain menus, at minimum, 2 weeks in advance, including nutrition requirements (Ex. 5 fruit and vegetables daily), and accommodations and alternate menu choices for resident/patient dietary requirements, under advisement of resident's team, including physicians, registered dieticians, nurses, and speech pathologists. Revise the menu to reflect the food actually served. 5. Order food and kitchen supplies appropriate for food service needs including items for special menus. Shop for grocery items needed through-out the week. Manage expenditures in accordance with budget and census guidelines. Maintain accurate expenditure records and turn in receipts and reports, Ex. monthly credit card expenditure report, Petty Cash Reconciliation form, promptly. 6. Directly supervise Food Services Technicians, including oversight of training, shidt assignments, timecards, coaching and performance evaluations. 7. Direct program staff, Ex. Food Service Techicians or DSPs, in relation to maintaining food safety, food preparation, food storage, and kitchen/dining room management. Monitor food preparation methods including portion sizes served. 8. Supervises the planning and organization of special events for consumers and staff including, but not limited to the following: holiday events, consumer and family parties and picnics, etc. 9. Maintain high patient food satisfaction levels. Investigate and resolve complaints regarding food quality. 10. Know and follow applicable Hope Network Rehabilitation Services policies and procedures, AFC Licensing Rules, and Health Department/Serve Safe Certification sanitation and food handling guidelines. In cooperation with Registered Dietician, develop and revise food service policies. 11. Responsible for upkeep of the kitchen facility and equipment, adhering to regulatory standards. 12. Participate in all food related inspections performed by authorized government agencies as needed 13. Ensure that daily and weekly cleaning duties are completed as scheduled and in accordance with established policies and procedures. Ensure that dietary service work areas, storage rooms, and equipment are maintained in a clean, safe, and sanitary manner. 14. Maintain a safe working environment by: using proper lifting techniques. Also responsible for reporting any accidents, filling out incident and basic injury reports as needed in a timely manner 15. Promote a positive morale among staff by modeling and encouraging effective teamwork and communication. Continually work to promote successful working relationships among all co-workers; alert supervisory staff of situations that may require further intervention. Educational / Talent Requirements: 1. Minimum Education required: High School Diploma. 2. Ability to pass Health Department approved sanitation classes, Ex. Serve Safe. 3. Ability to work with and respect individuals from various religious, ethnic, and social-economic backgrounds. 4. Demonstrated ability to take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 5. Ability to lift up to 50lbs non-stationary weight. Ability to bend, stoop, twist, pivot and kneel while bearing weight of a consumer. Ability to stand a majority of the eight-hour shift. 6. Current, valid state driver's license and acceptable driving record according to Hope Network policies. 7. Ability to complete all required training for the position, including annual trainings and professional development. 8. Demonstrated ability to communicate in written, verbal and electronic formats to meet position requirements. Demonstrated basic computer skills. Work Experience Requirements: 1. One year experience in food service management.

The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/ her community in the least restrictive manner. The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation. Why a DSP at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: Educational Reimbursement Career Pathing Paid Training Employee referral bonus Generous paid time off Retirement savings plan How you will change lives… The Direct Support Professional will assist in the following areas of personal care and development: Safety Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc. Support crisis prevention, intervention, and resolution Relationships Establish collaborative relationships built on trust and empathy through consistent and meaningful communication Foster a spirit of partnership with individuals served, the community, and other professionals Activities and Daily Living Skills Help build effective skills for problem-solving, communication, and independence Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.) Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking Health Monitor vitals for any medical condition or illness Promote positive behavior Attend medical appointments and ensure accurate information is relayed between medical provider and care team Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such Community Connect person served with opportunities or places in their community to develop relationships with others Support community participation, volunteering, career goals or employment, and educational interests About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication You exhibit characteristics of trustworthiness, integrity, and honesty You respect diversity and inclusion You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality You take part in continuous education, training, and personal development and growth We are Hopeful you have… High school diploma/ GED Valid State of Michigan driver's license Ability to lift 50 lbs. Ability to become certified in CPR/First Aid Commitment to scheduled shifts, assigned duties, and performance expectations Possess basic computer skills

Job Description How you will change lives… The Rehabilitation Technician assists in the following areas of personal care and development: Safety Monitors and ensures safety 24/7; this may be eyes-on, one-on-one, 15 or 30 minute checks, etc. Supports in crisis prevention, intervention, and resolution. Relationship Building Establishes collaborative relationships built on trust and empathy through consistent and meaningful communication. Fosters a spirit of partnership with clients, the community, and other professionals. Activities and Daily Living Helps build effective skills for problem-solving, communication, and independence. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.) Supports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Aids clients with bowel and bladder programs, feeding (G-tubes), wound care, and transfers. Health Monitors vitals for any medical conditions or illnesses. Promotes positive behavior. Attends medical appointments and ensures accurate information is relayed between medical provider and care team. Understands, reads, and assists in the implementation of medical, behavioral, and/or clinical team care plans and provides accurate, timely, and descriptive documentation of such. Community Integration Connects clients with opportunities in their community to develop relationships with others. Supports employment, educational, and volunteer interests and goals. About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication. You exhibit trustworthiness, integrity, and honesty. You respect diversity and inclusion. You demonstrate professionalism in communication, pleasantness, attendance, attention-to-detail and follow-through, reliability, teamwork, and punctuality. You take part in continuous education, training, and personal development & growth. We are Hopeful you have… High school diploma/GED Valid driver's license preferred. Ability to lift 50 pounds. Ability to become certified in CPR/First Aid. Commitment to scheduled shifts, assigned duties, and performance expectations. Basic computer skills.

The Case Manager is a key associate at Hope Network Behavior Health whose primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence. Provide clinical and program consultation. Ensure case management compliance with agency standards and the practice model. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. Regular and predictable attendance is an essential requirement of this position. Clinical Responsibilities: Provide comprehensive psychosocial assessments. Assure responsibility for the development & implementation of each assigned consumer's Individual Plan of Service when necessary Link consumers to necessary ancillary services. Act as an advocate and/or a liaison coordinating services among providers of service and referral source. Maintain consumer records - meeting all appropriate standards according to HNBHS and all regulatory bodies. Participate in legal proceedings including petitioning and testifying in clinical emergencies. Facilitate the coordination of consumer intakes, discharges, and transfers to and from other facilities programs, agencies. Assist in linking transportation. Obtain relevant medical/treatment information from appointments. Link and coordinate follow-up of professional recommendations. Facilitate communication with guardians, payees, and family members with regard to consumer care, financial and treatment issues. Meet with assigned consumers face-to-face as deemed medically necessary in their Individual Plan of Service. Provide after hours on-call services as designated by HNBHS. Facilitate hospitalizations as needed and monitor progress by attending hospital medical/team meetings and coordinating with hospital social worker. Provides consultation regarding clinical and program issues, direct care staff where applicable. Participate in consumer program reviews and team meetings, where applicable. Provide coverage for case-managers on PTO as needed. Link consumers with community organization and community intergration. Administrative Responsibilities: Participate in committees, task forces, and other related meetings and activities as assigned by supervisor. Complete Annual Trainings Practice according to licensing and accreditation for assigned program(s). Attend agency meetings: clinical, administration and management. Network with relevant agencies and providers as needed. Follow general safety practices. Report any unsafe conditions to the manager of that location. Complete and submit Service Activity Logs (SAL's) in accordance with agency policy/protocols. Coordinate benefits and verify benefit status monthly. Other duties as assigned by supervisor. Educational / Talent Requirements: Minimum Education required: Bachelors Social Work Degree required. Licensed Bachelors Social Work (LBSW) or Limited Licensed Bachelors Social Work (LLBSW) required. Master Social Work Degree preferred. Licensed Master Social Work (LMSW) or Limited Licensed Master Social Work (LLMSW) preferred. LPC or LLPC preferred. Valid driver's license with acceptable driving record according to Hope Network insurance carrier definitions. Addendum for West Lake Staff, Bay Haven, and Harbor Point: Bachelors degree in a Human Service field acceptable as long as they also have a Social Service Technician certificate (SST). Masters with licensing is preferred. Work Experience Requirements: Prior case management experience in a mental health or rehabilitation setting preferred. Prior experience working with elderly or medically complicated preferred.

The Food Services Specialist is a key associate at Hope Network whose primary responsibilities include: Prepare food as indicated on posted menu. Follow food safety, Ex. Serve Safe, practices. Maintain order, clean and sanitize kitchen facility and equipment adhering to Health Department and other regulatory standards. Follow instructions as provided by the Program Supervisor. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1. Regular and predictable attendance is an essential requirement of this position. Successfully complete all required and applicable trainings and in-services including annual refresher and appropriate intervention techniques. 2. Prepare attractive, nutritional food according to menu plan. When there are necessary changes to the menu, revise that document to reflect the food actually served. 3. Purchase food as directed by the Dietary Coordinator. Maintain food inventory. 4. Advise program staff, i.e. DSPs, in relation to maintaining food safety, food preparation, food storage, and kitchen/dining room management. 5. Perform shift duties relevant to the maintenance, order and sanitation of the kitchen facility and equipment, as directed, adhering to regulatory standards. 6. Review resident Food Preference surveys; Know residents' dietary needs and preferences; maintain a high level of consumer satisfaction. 7. Maintain a safe working environment by: using proper lifting techniques. Also responsible for reporting any accidents, filling out incident and basic injury reports as needed in a timely manner. 8. Promote a positive morale among staff by modeling and encouraging effective teamwork and communications. Continually work to promote successful working relationships among all co-workers; alert supervisory staff of situations that may require further intervention. 9. Know and follow applicable Hope Network Rehabilitation Services policies and procedures, AFC Licensing Rules, and Health Department/Serve Safe Certification sanitation and food handling guidelines. 10. May assist with departmental and corporate events, as directed. 11. Respond in the event of an emergency or drill, according to corporate policy and procedure and training protocols. Educational / Talent Requirements: 1. Minimum Education required: High School Diploma or GED. 2. Ability to pass Health Department approved sanitation classes, Ex. Serve Safe. 3. Ability to work with and respect individuals from various religious, ethnic, and social-economic backgrounds. 4. Demonstrated ability to take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 5. Ability to lift up to 50lbs non-stationary weight. Ability to bend, stoop, twist, pivot and kneel while bearing weight of a consumer. Ability to stand a majority of the eight-hour shift. 6. Ability to complete all required training for the position, including annual trainings and professional development. 7. Demonstrated ability to communicate in written, verbal and electronic formats to meet position requirements. Demonstrated basic computer skills. Work Experience Requirements: 1. Experience in food service preparation and kitchen sanitation preferred.