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Hope Network jobs in Grand Rapids, MI

- 37 jobs
  • Direct Support Professional - DART: Full Time 2nd Shift (40 hours)

    Hope Network 3.6company rating

    Hope Network job in Grand Rapids, MI

    We are all equally human. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. Here are just some of the ways Hope Network invests in you for all that you do: Pay based on experience. (Starts at $19) Medical, Vision, & Dental Care Supportive Work Environment Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing Encourage positive relationship building & Promoting Independence Transportation and Participation in Community Activities Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Cooking/Meal Prep/Dietary Support Job Requirements High School Diploma or equivalent preferred, but not required Valid State of Michigan driver's license preferred Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Possess basic computer skills Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year. ExperiencePreferred 1 - 5 years: Experience working with behavioral children EducationRequired High School Graduate or better Licenses & CertificationsRequired - Driver's License Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
    $26k-31k yearly est. 1d ago
  • Employee Relations Specialist

    Hope Network Behavioral Health 3.6company rating

    Hope Network Behavioral Health job in Grand Rapids, MI

    Job DescriptionEmployee Relations Specialist We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean. Why Join our Team? Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus What you'll do: Serve as a confident first point of contact for employees, providing guidance and support to ensure a positive employee experience, while effectively triaging concerns to the appropriate HR subject matter experts for timely and accurate resolution. Help build, strengthen, and scale dynamic teams. Provide coaching to leaders on employee issues and offers guidance on quality corrective action documentation. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide education on regulations and policies while offering general support to employees across the organization. Conduct effective, thorough, and objective investigations throughout the organization, possibly while working with outside agencies. Proficient in all aspects of HRIS system to guide leaders, provide metrics/reports and improve upon existing processes, as needed. Respond to all unemployment claims, attend unemployment hearings as the Human Resource Representative. Work Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM Hybrid schedule with in-office days on Mondays and Tuesdays Qualifications: An associate's degree (or equivalent experience) in a related field, along with a minimum of two years of experience in Human Resources or Business Operations, is required. PHR/SHRM-CP Certification, preferred. Familiar with FMLA, ADA, PDA (Pregnancy Discrimination Act), OSHA, HIPAA, and other government regulations. Experience responding to and representing the organization in all phases of the Unemployment process. Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
    $70k-89k yearly est. 9d ago
  • Case Manager Clinician - Future Openings (West Michigan Region)

    Hope Network Behavioral Health 3.6company rating

    Hope Network Behavioral Health job in Grand Rapids, MI

    Job DescriptionCase Manager Clinician (Future Openings) We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. We're always looking for passionate and skilled Case Manager Clinicians to join our team. If you're interested in making a difference and want to be considered for future opportunities in the West Michigan region, we encourage you to apply today. ▶️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: $5,000 New Hire Bonus Minimum Starting Salary: $54,500, with potential for higher compensation based on experience Health Benefits: Medical, dental, and vision coverage 403(b) Retirement Plan with employer contribution options Paid Time Off to support work-life balance Licensing Support: Exam fees and renewal costs covered Clinical Supervision Provided toward licensure Educational Reimbursement to support continued learning Career Pathing Opportunities for professional development Paid Training to ensure your success from day one Employee Referral Bonus Program Join an interdisciplinary team dedicated to compassionate, person-centered care. As a Case Manager Clinician, you'll provide direct therapeutic support, manage care plans, and coordinate services for individuals in need. What You'll Do Therapy Conduct comprehensive psychosocial assessments. Provide individual and group therapy sessions. Administer, score, and interpret standardized psychological assessments, including measures of intellectual functioning, adaptive behavior, and academic achievement. Case Management Coordinate and ensure consumer participation in the Person-Centered Planning (PCP) process. Conduct face-to-face meetings with consumers as medically necessary. Develop and implement Individual Plans of Service (IPOS) tailored to each consumer's needs. Participate in clinical emergencies, including petitioning and providing testimony during legal proceedings as required. Coordination of Care Communicate effectively with internal teams and external partners, including CMH, guardians, and advocates. Facilitate consumer transitions, including intakes, discharges, and transfers. Collaborate with nursing staff to provide behavioral support related to medical appointments, including accompaniment and the collection of relevant health information when needed. Work Schedule & On-Call Compensation Standard Hours: Monday-Friday, 8:00am-5:00pm, on-site Flexible scheduling available based on caseload and program needs On-Call Rotation: Participation required; schedule varies by location/program On-Call Pay Enhancements Weekdays (Mon-Fri): $50 per on-call shift Weekends (Sat-Sun): $100 per on-call shift Holidays: $150 per on-call shift Qualifications A Master's degree in Social Work, Psychology, or Counseling is required. Candidates must hold or be in the process of obtaining one of the following licenses: Social Work: Licensed Master Social Worker (LMSW) or Limited Licensed Master Social Worker (LLMSW) Psychology: Licensed Psychologist (LP), Limited Licensed Psychologist (LLP), or Temporary Limited Licensed Psychologist (TLLP) Counseling: Limited License Counselor (LLC) or Licensed Professional Counselor (LPC) Candidates with a Bachelor's degree in Social Work may also be considered, provided they are eligible for or in the process of obtaining one of the following credentials: Licensed Bachelor Social Worker (LBSW) or Limited Licensed Bachelor Social Worker (LLBSW) Social Service Technician (SST) Certification We welcome applicants who are actively pursuing licensure or in the process of applying through LARA (Michigan's Department of Licensing and Regulatory Affairs). Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
    $54.5k yearly 25d ago
  • Groundskeeper

    Hope Network Services Corporation 3.6company rating

    Hope Network Services Corporation job in Grand Rapids, MI

    Job Description About Hope Network At Hope Network, over 2,800 team members work together to create safe, supportive, and welcoming environments. We're looking for a dependable Grounds Associate / Groundskeeper to join our facilities and maintenance team. If you enjoy working outdoors, take pride in keeping spaces clean and well-maintained, and want to make a difference, this role is for you. What You'll be Doing: Maintain the landscaping and appearance of assigned exterior grounds Perform lawn care, trimming, mulching, and planting as needed Handle snow removal, salting, and outdoor safety upkeep in winter months Complete routine grounds maintenance and minor outdoor repairs Operate groundskeeping equipment safely and efficiently Ensure property remains safe, clean, and welcoming year-round Perform other duties as assigned by the Facilities Manager About You: High school diploma or GED preferred Previous groundskeeping, landscaping, or maintenance experience a plus Ability to operate groundskeeping equipment (lawnmowers, snowblowers, trimmers, etc.) Ability to lift up to 50 lbs and perform physical tasks such as bending, stooping, and kneeling Reliable, safety-conscious, and able to work independently or as part of a team Schedule: Monday through Friday 6:00am-2:30pm Compensation: $17.65/hr. + Health & Wage Stipend Why Join Hope Network: Steady, full-time schedule with work-life balance Competitive pay with opportunities for advancement Medical, dental, and vision benefits eligible on day one Retirement plan with employer match Paid holidays and time off Learning and development opportunities Join Hope Network and take pride in maintaining safe, beautiful spaces for our community!
    $17.7 hourly 18d ago
  • Rehabilitation Residential Manager

    Hope Network Rehabilitation Services 3.6company rating

    Hope Network Rehabilitation Services job in Grand Rapids, MI

    Job DescriptionResidential Manager We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ▶️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Pay based on experience Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing: Leadership & Program Oversight Lead residential operations to ensure quality care, safety, and satisfaction for residents and staff. Maintain compliance with CARF, LARA/AFC licensing, MIOSHA, and Hope Network quality standards. Act as AFC Licensee Representative or Administrator as assigned. Collaborate with the Nursing and Clinical teams to align residential practices with clinical pathways and health protocols. Monitor program performance through audits, outcome reports, and CARF assessments; lead quality improvement initiatives. Along with HNNR Quality Department, assign and supervise Safety Officer activities, ensuring timely completion of all required inspections, drills and reports. Operations & Fiscal Management Develop and manage annual budgets; ensure cost-effective use of resources while maintaining quality. Identify opportunities to gain operational efficiencies. Where opportunity is identified, work collaboratively with other leaders to design and implement changes that result in improved efficiency of resources while maintaining safety and quality. Participate in the development of new and existing programs. Communication & Collaboration Serve as a key member of the management team, contributing to strategic planning and program development. Respond/follow up on the concerns/questions of the staff; promote positive morale, act as moderator in situations of staff dispute or disagreement involving the workplace. Provide and facilitate opportunities for staff growth in the areas of interpersonal communication and teamwork. Qualifications: Bachelor's degree in human services, or 10+ years' experience in lieu of degree with demonstration of ability to earn advanced certifications, Ex. CBIS, nursing license. Ability to coordinate multiple priorities and have the ability to change tasks as needed to meet the needs of the program and/or agency Ability to review multiple data sources and make decisions/recommendations. Experience in strategic planning, program development, finance, and/or marketing. Advanced (executive level) communication skills. Five years of strong experience working with people with neurological impairments and/or cognitive, physical disabilities or chronic health conditions in licensed/community-based settings. Five years of a proven successful track record of management/administration experience required. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
    $28k-34k yearly est. 8d ago
  • NextGen System Administrator

    Hope Network 3.6company rating

    Hope Network job in Grand Rapids, MI

    Job DescriptionNextGen System Administrator We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ▶️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What You'll Do: Lead the setup, configuration, deployment, system readiness signoff, and ongoing support of the NextGen EHR system, ensuring alignment with organizational needs, workflows, regulatory requirements and best practices. Configure client-defined product settings, templates, forms, and charge screens for Behavioral Health suite across multiple business functions. Provide input into user workflows, provisioning, credentialing, and access management. Serve as the primary point of contact for hosted NextGen environment including project management meetings, support, and enhancement requests. Work with Business Intelligence team to manage data integrity, security, and confidentiality within the NextGen system, including data backup and recovery procedures. Work with clinical and operations leadership to prioritize, document, and communicate NextGen changes. Maintain documentation for setup guides, access protocols, and configuration workbooks. Work Schedule: Monday-Friday 8:30AM-5:00PM (Hybrid) Qualifications: Bachelor's degree in Information Technology, Health Informatics, or related field. Minimum of 3 years of experience in NextGen PM, BH, and Therapy modules. General knowledge of EMR systems, healthcare compliance, and cloud-hosted environments. Familiarity with HIPAA Security Rule, HITECH Act, and healthcare IT compliance. Strong communication skills and ability to translate technical concepts for non-technical audiences. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
    $72k-92k yearly est. 30d ago
  • Rover Pool Coordinator

    Hope Network Rehabilitation Services 3.6company rating

    Hope Network Rehabilitation Services job in Grand Rapids, MI

    Job DescriptionRover Pool Coordinator We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean. Why Join our Team? Minimum starting salary: Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus What you'll do: Collaborate with Human Resources and Residential Leadership staff to create a fluid and welcoming hiring and on-boarding process for new Rehabilitation Technicians. Creates Rehab Tech. positions in the iCIMS system. Reviews applications and conducts pre-interview screening via telephone with eligible candidates. Schedules and conducts initial interviews. Completes hiring documents. Assist Residential Leadership with orienting new supervisory staff and coordinate staff training. Schedule and complete Rehab. Tech. orientation process. Complete IT forms appropriate to the Rehab. Tech. position. Schedule initial training and set up shadow shifts in the residential homes. Coach on-line training sessions in HN Education Center computer lab, including eCare, Resident Rights and other role required modules. Coordinate Rover Pool staff placement at various sites, including shift scheduling and in response to non-scheduled staff absences. Provide location assignments on a daily basis to rover pool staff. Triage staffing needs of programs and assign rover pool to the program in need. Provide direct supervision of all Rover Pool Staff including: Hire and schedule direct care staff. Ensure accurate timecard use and administration. Supervise Assistant Residential Supervisor on 3rd shift for Campus. Coordinate schedule with Residential Leadership on Campus to provide adequate leadership coverage. Along with nursing staff, ensure that Rover Pool staff are trained and able to provide excellent resident health support, accurate medication and medical treatment administration and documentation. Provide orientation and schedule staff training. Track staff skill competency. Provide leadership, support and supervision to staff. Conduct scheduled performance evaluations in a timely manner. Communicate essential information to staff and solicit feedback/input from staff; Conduct routine supervisory meetings. Respond/follow up on the concerns/questions of the staff; promote positive morale, act as moderator in situations of staff dispute or disagreement involving the workplace. Provide and facilitate opportunities for staff growth in the areas of interpersonal communication and teamwork. Consult with Human Resources representative as needed and appropriate. Respond to Residential Leader communication regarding Rover Pool Rehab. Tech or Rover Pool process issues. Attend Residential Leadership meetings and participate in Residential Leadership initiatives. Work Schedule: Monday-Friday: 8:30AM-5PM Qualifications: Bachelor's degree from an accredited university or institution of higher learning preferred. (Will consider related years (3+ years in residential-based supervisory role) in lieu of degree.) Demonstrated ability to communicate in verbal and written formats to meet position requirements. Computer skills including use of Microsoft Office. Ability to learn and use electronic Medication Records, electronic Medical Records, payroll software, budgeting software and others as needed. Certification or ability to obtain Certification in First Aide/CPR. Valid Driver's license with driving record acceptable according to Hope Network policy. Ability to work independently with flexible hours. One year of experience in a human service agency. One year supervisory experience preferred, with demonstrated leadership skills/ability. Work experience in a licensed residential setting preferred. Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
    $25k-29k yearly est. 4d ago
  • Resource Navigator - Part Time

    Hope Network 3.6company rating

    Hope Network job in Grand Rapids, MI

    Job DescriptionResource Navigator We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 125+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ▶️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What You'll Do Conduct referral eligibility screenings, intakes, orientations, and required assessments. Maintain accurate and timely participant records, including case notes, progress reports, and data entry. Facilitate training classes and group sessions (e.g., Cognitive Self Change, employability skills, parent support, and community workshops). Provide guidance, advocacy, and referrals to connect participants with community resources such as healthcare, housing, food, education, and employment opportunities. Monitor participant progress throughout all phases of programming, from intake through successful employment. Serve as a case manager/employment specialist for justice-involved adults in the Kent County Jail and/or Kent County Probation Office. Obtain and maintain clearance to access the Kent County Jail as well as the Juvenile Detention Center. Work Schedule Standard schedule: Monday-Friday, 4:00pm-7:30pm Alternating Saturdays 10:00am-3:00pm as required. Qualifications High school diploma or equivalent required; Bachelor's degree in Human Services or a related field preferred. 2+ years of experience in human services, workforce development, or a related field, with preference for experience supporting justice-involved or socioeconomically disadvantaged individuals. Strong knowledge of employment practices, community resources, and social service systems, with proven ability in caseload management, data collection, report writing, and assisting clients with employment barriers. Valid driver's license with an acceptable driving record per Hope Network policy. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
    $34k-41k yearly est. 23d ago
  • Rehabilitation Neuropsychologist - Brain Injury & Rehabilitation

    Hope Network Rehabilitation Services 3.6company rating

    Hope Network Rehabilitation Services job in Grand Rapids, MI

    Job Description We are all equally human. Join us. Hope Network Neuro Rehab is one of Michigan's leading providers of neuro rehabilitation and brain injury services. Our mission is to help people overcome challenges and achieve their fullest potential through compassionate care, innovation, and interdisciplinary teamwork. ▶️Watch how we create comebacks. What You'll Do Conduct comprehensive psychological, neuropsychological, and behavioral assessments; prepare clear diagnostic reports and recommendations. Design and implement individualized treatment plans and Behavioral Support Plans in compliance with Michigan AFC Licensing rules, APA practice guidelines, and ethical standards. Provide individual and group psychotherapy, clinical education, and training. Serve as an interdisciplinary team leader, building consensus on treatment goals and supporting consistent, evidence-based care. Offer consultation to families, referral sources, funding agencies, and community partners. Contribute to program development, quality improvement, and research initiatives that advance brain injury rehabilitation. Represent Hope Network at conferences, workshops, and professional associations (APA, BIA, WMBIN, GRAMEP), building awareness of our clinical leadership in neuro rehabilitation. Maintain accurate EMR documentation, meet productivity standards, and complete requirements for advancement from Limited License to Full License. What You Bring Education: Doctoral degree (Ph.D. or Psy.D.) in Clinical Psychology, Neuropsychology, Rehabilitation Psychology, Counseling Psychology, or Health Psychology from an accredited program. Licensure: Michigan Doctoral Educational Limited License required at hire, with ability to obtain Full Licensure within 12 months. Experience Formal clinical training in health service psychology consistent with doctoral education requirements. Demonstrated competence in neuropsychological testing, psychotherapy, and consultation. Experience collaborating on an interdisciplinary treatment team; leadership or supervisory experience is a plus. Skills: Strong clinical report writing, EMR documentation, communication, training, and public speaking. Why Join Our Team? Be part of a mission-driven organization improving lives through brain injury rehabilitation. Work with an interdisciplinary clinical team that values collaboration and innovation. Access professional development, continuing education, and leadership opportunities. Competitive compensation and comprehensive benefits (health, dental, retirement, PTO, CE support). Join a team recognized across Michigan for excellence in neuropsychology and rehabilitation psychology. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
    $48k-75k yearly est. 26d ago
  • MSW Care Coordinator

    Hope Network Rehabilitation Services 3.6company rating

    Hope Network Rehabilitation Services job in Grand Rapids, MI

    Job DescriptionMSW Care Coordinator We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean. Why Join Our Team? Medical, Vision, & Dental Care 403(b) Retirement Plan Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll do: Provide clinical services including evaluation, diagnosis, psychosocial assessments, treatment planning, family assessment and adjustment support, risk assessments, discharge planning, and resource development. As a member of the inter-disciplinary team, lead the team in the assessment of the person-served and family's ability to understand and cope with the challenges, as well as ability to provide support in the long-term goals. Provide the family with information and progress updates on progress toward the family and consumer's goals. Responsible to the team to identify a clear picture of the patient's pre-injury lifestyle, abilities, skill sets and interests to maximize outcomes that are meaningful to the patient and the family. Ensure that the individuals on caseload have a smooth transition as they discharge from our program to home or another level of care. Discharge planning will include but not be limited to: Housing that meets the needs of the individual to include accessibility and supervision. Connecting the individual with community resources required to meet individual needs including social services, health insurance, religious supports, medical and rehabilitation services, transportation, guardians and conservators, etc. Securing support of the discharge plan from all stakeholders including the family, external case managers, physicians, funding sources and the team. Assist families/Guardian/Caseworker with SSDI/Medicaid applications/medical benefits. If designated, serve as a primary therapist to provide and/or coordinate disability adjustment and psycho-emotional services to individuals. These services may be provided in an individual or group setting. Services may include, but are not limited to: Individual and family counseling Substance Abuse intervention and education Substance misuse counseling, spirituality counseling, etc. Crisis management Psychosocial consultation to other staff members Provides consultation and training to staff through in-services regarding inter-personal, social and behavioral functioning of individuals/families. Participates in the development of psychosocial curriculum and family services. Determines funding parameters for each person served, documents own activities and submits for billing. Insures timely completion of all clinical reports and daily documentation. Meets required productivity standard. Anticipated Work Schedule Monday-Friday 8:30am-5pm Qualifications: Master's degree in Social Work (M.S.W.) from an accredited college or university required. Licensed as a Social Worker by the State of Michigan (Clinical designation). When clinical supervision can be provided by the program, may accept LLMSW with the expectation that the candidate is actively working towards full licensure. At least two years of experience in a health/human service field. Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
    $36k-42k yearly est. 19d ago
  • Process Improvement Specialist

    Hope Network 3.6company rating

    Hope Network job in Grand Rapids, MI

    Job Description We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 125+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ▶️Watch how we create comebacks. What You'll Do Partner with process owners and teams to foster a culture of process management, data-driven decision making, and continuous improvement aligned with Hope Network's mission, vision, goals, and strategic objectives. Facilitate, coach, train, and mentor teams in the use of process improvement tools, leveraging best practice across Hope Network to serve as a change agent to help solve complex challenges and achieve breakthrough improvements. Ensure sustainable adoption of improvements by local process owners through strong process control and management, including process mapping, documentation, metrics, monitoring systems, and defined ownership. Develop and refine process maps, workflows, and standard operating procedures to streamline operations, eliminate waste, and improve efficiency. Drive measurable financial benefits for the organization, consumers, and funders through effective process improvement efforts. Identify training needs and coordinate with process owners to develop and implement work plans that support new processes. What You Bring Bachelor's degree or equivalent combination of education and experience. 4+ years of experience in Continuous Improvement, Lean, or Process Improvement. Strong leadership, facilitation, and problem-solving skills with the ability to guide small to medium groups. Proficiency in cost tracking, budgeting, and spreadsheet analysis. Passion for continuous improvement and adaptability to change. Why Join Our Team? Make a Meaningful Impact: Play a key role in driving positive changes that directly improve services and outcomes for the individuals and communities we serve. Collaborative Environment: Partner with cross-functional teams and leaders who value innovation, problem-solving, and continuous learning. Growth & Development: Gain exposure to diverse projects and opportunities to expand your Lean, Six Sigma, and process improvement expertise. Mission-Driven Organization: Be part of an organization with a strong purpose-helping people live their best lives through healthcare, behavioral health, and human services. Employee Support & Benefits: Enjoy comprehensive benefits, competitive pay, and resources to support your professional and personal well-being. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
    $75k-93k yearly est. 12d ago
  • Chauffeur II

    Hope Network 3.6company rating

    Hope Network job in Wyoming, MI

    We are a non-profit Christian organization that empowers individuals with disabilities or disadvantages to achieve their highest level of independence. Hope Network Behavioral Health provides pathways to recovery through a continuum of care for individuals experiencing mental illness, personality disorders, co-occurring disorders, Alzheimer's disease and other behavioral health conditions. Job Description Summary of Responsibilities: A Chauffer II is responsible for transporting passengers in a safe and courteous manner. They are also responsible to ensure the safety of passengers, the general public and Hope Network property. Qualifications The ability to obtain a Michigan chauffeurs license endorsement and be trained and proficient in the transport of wheelchairs. Demonstrated ability to communicate in verbal and written formats to meet position responsibilities. Knowledge of the Kent County area. Possession of a valid Michigan driver's license and acceptable driving record according to Hope Network West Michigan policies. Ability to lift 50 pounds. Demonstrated ability to work cooperatively as a part of a team for the accomplishment of the department and agency mission and goals. Physical ability to move a person in a wheelchair (500 lbs. combined weight) up and down a ramp, up and down one nine-inch step, and on and off a wheelchair lift. Physical ability to secure a person in a wheelchair (500 lbs. combined weight) into a standard four-point tie down securement system. Physical ability required climbing into and out of van, bend, stoop, and twisting repetitively. Satisfactory completion of training in the following areas: a. First aid b. Epilepsy c. Vehicle maintenance d. Defensive driving e. Radio communications f. Sexual harassment. g. Other training as required. Ability to actively support and articulate the mission of the organization to various audiences **You do not need a chauffer's license to apply for this position. The Hope Network Transportation Department may help you to attain one.** EOE AA M/F/Vet/Disability Additional Information To apply please visit ************************ and create a profile. Once your profile is created, please apply to 11525 OR 11526. All your information will be kept confidential according to EEO guidelines.
    $27k-33k yearly est. 9h ago
  • Program Director BHS

    Hope Network Behavioral Health 3.6company rating

    Hope Network Behavioral Health job in Grand Rapids, MI

    Job DescriptionProgram Director - Behavioral Health We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean. Why Join Our Team? Medical, Vision, & Dental Care 403(b) Retirement Plan Coverage of licensing examination fees and renewal expenses Supportive Work Environment Educational Reimbursement Career-Pathing Paid Training Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing: Ensure that each person served is involved in the individual planning process and has a major role in determining the direction of his/her individual plan. Ensure that the individual plan contains goals and objectives that incorporate the unique strengths, abilities, needs and preferences of the person serve. Identify, follow-through, and correct problem areas. Develop and implement methods for improvement of services Independent work direction exhibits persistence and initiative; puts forth a consistent, energetic effort; assumes full and complete responsibility for accomplishments, or lack thereof, for all programs/services within the scope of the Service Area. Provide consultation to staff on programmatic matters. Consistently monitor progress toward program goals and objectives. Confirm adequate steps are taken to correct any identified compliance problems and prevent the recurrence of such problems. Recruit and provide direct supervision to a team of professionals. Set goals for own team, develop their capabilities, and maintain a high-performance environment. Communicate a positive attitude; serve as a catalyst for action and encourage staff to try new things and to take calculated risks; provide honest feedback; minimize tension and defensiveness; create and environment for success; teach and guide staff rather than controlling them. Review, monthly, all service area programs' financial reports and monitor revenue and expenditures to ensure budgetary goals are being met. Work Schedule: Monday-Friday 9:00am-5:00pm with flexibility On call responsibilities for after hours and weekend emergencies, with additional compensation of $125 per week Qualifications: Master's degree or six years of related experience required. LMSW, LLP preferred. A minimum of two years' experience in human services field, including at least one year in management, or three years of combines clinical and management experience. Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.
    $57k-82k yearly est. 2d ago
  • Cook - River Valley I Grand Rapids - 1st Shift Full Time

    Hope Network Behavioral Health 3.6company rating

    Hope Network Behavioral Health job in Grand Rapids, MI

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned by management. 1. Regular and predictable attendance is an essential requirement of this position. 2. Supervise the planning of special events for consumers and staff including, but not limited to the following: Holiday events, family functions/picnics, etc. 3. Participate in all team meetings and staff meetings as assigned 4. Attend and participate in workshops, seminars, etc. as directed (i.e. Proper food handling, sanitation procedures, etc.). Successfully complete all required training 5. Participate in all inspections performed by authorized government agencies as needed. 6. Maintain confidentiality of all resident information. 7. Assure that the preparation, storage and service of food is in accordance with sanitary regulations and established policies and procedures. Follow established Infection Control and Universal Precautions policies and procedures when performing daily tasks. Dispose of food and waste in accordance with established policies. Plan and prepare meals for therapeutic diets in accordance with planned menus, utilizing standardized recipes and diet orders. Document any menu changes and make only authorized substitutions. Assure that food and supplies are readily available for the next meal's preparation by reviewing the upcoming menus 8. Assure that daily and weekly scheduled cleaning duties in accordance with established policies and procedures. Assure that dietary service work areas, dining rooms, storage rooms, and equipment are maintained in a clean, safe, and sanitary manner, and in compliance with all applicable regulations. 9. Develop and maintain a good working relationship with inter and intra departmental personnel within the facility to assure that food service can be properly maintained to meet the needs of the residents and staff. 10. Other duties as assigned. Addendum for Essential Functions if Applicable for multiple departments: 1. Safe Serve Certification required by Senior Meals- Side By Side Program 2. Order Meals based on attendance 3. Provide those with special diets alternative meals 4. Follow guidelines set by Senior Meals on Wheels for a congregate meal site 5. Heat food to appropriate temperature 6. Serve participants hot meal once it is at a safe temperature 7. Follow participants dietary preferences and restrictions 8. Sanitize kitchen area after and after serving 9. Check all fridge temps that have food items in them and report any concerns to management 10. Document participants and volunteers who receive meals 11. Prep afternoon snack and create snack menu 12. Complete inventory check supplies monthly Educational / Talent Requirements: 1. High School Diploma or equivalent 2. Demonstrated ability to communicate in both written and verbal formats to meet position responsibilities. 3. Ability to cook a variety of foods in large quantities 4. Must be able to taste and smell food to determine quality and palatability 5. Ability to actively support the mission of Hope Network Behavioral Services corporate policy. 6. Ability to work independently with some flexibility 7. Ability to self-direct 8. Demonstrated leadership skills Work Experience Requirements: 1. Prefer 1 to 2 years of dietary experience in a hospital, skilled nursing care facility. 2. Excellent Written and verbal communication skills. 3. Previous work experience required Performance Requirements: 1. Demonstrated ability to manage resources, make decisions and exercise good judgment. 2. Ability to self-direct. 3. Must be able to work a flexible schedule between the hours of 7am- 8pm, seven days a week. Weekends and Holidays may be required. 4. Maintain a detailed log of daily work related activities such as tasks completed. 5. Perform administrative tasks such as completing all necessary and required forms, reports, etc. and submitting to your direct supervisor in a timely fashion.
    $26k-32k yearly est. 6d ago
  • Medical Assistant - River Valley I Grand Rapids - 2nd Shift Part Time

    Hope Network Behavioral Health 3.6company rating

    Hope Network Behavioral Health job in Grand Rapids, MI

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1. Regular and predictable attendance is an essential requirement of this position. 2. Administer, procure, monitor and evaluate client medications. 3. Monitor and treat chronic and emergency medical conditions and illnesses within the advisement of the Nursing Staff or affiliate physicians. 4. Act as general consultant on medical and health related issues under the direction of the Registered Nurse. 5. Coordinates and implements infection control procedures and other quality assurance procedures to protect residents, staff, and their associates. 6. Document medical treatment and health status in individual records for continuity of care and treatment team reference. 7. Document physical assessments and nurse's notes as established by nursing program guidelines. 8. Provide leadership, support, and direction to staff to facilitate communication, problem solving, and program development as related to nursing issues. 9. Assist in the direct supervision of residents or is aware of general whereabouts of residents (depending upon assessed level of independence). 10. Participates in the development and implementation of individual treatment programs and nursing care plans for residents. a. Implement goals of clinical team for each resident, using approved program methods and instructors. b. Participate in team meetings as assigned. c. Provide observational data information for evaluation and treatment planning purposes. d. Communicate with supervisor and designated clinical staff regarding resident and program issues. e. Assist in quarterly care plan evaluations, AIMS testing, monthly assessments, and weekly nurse's notes on residents of assigned team. f. Supervises and/or provides hands-on assistance in residents' activities of daily living and self-care tasks as directed by supervisor. Addendum for Essential Functions if Applicable for multiple departments: The following functions / responsibilities have been added to the Medical Assistant position: 1. Medical Assistant working at Hope Network may be required to complete daily medication reconciliation. 2. Medical Assistant working at any program may be required to work as a rehab technician within the program. 3. Medical Assistant working at a transitional rehab facility may be responsible for coordination of care as assigned by the program RN including but not limited to pharmacies, emergency departments, primary care physicians, inpatient hospitals, etc. Educational / Talent Requirements: 1. Graduated from a accredited Medical Assistant Program, Certified Medical Assistant preferred. 2. Ability to interact with staff and residents of diverse populations required 3. Demonstrated ability to communicate in both written and verbal formats to meet position responsibilities. 4. Ability to perform non-physical and physical interventions with clients in accordance with CMH guidelines and Behavioral Management plans in order to protect the client, other clients and self. This requires the physical ability to appropriately restrain a client with or without assistance from co-workers 5. Demonstrated Leadership Skills required 6. Ability to articulate and actively support the mission of the corporation to various audiences. 7. Valid driver's license with acceptable driving record according to Hope Network corporate policy Work Experience Requirements: 1. At least one year of experience working in a residential setting, preferred. 2. At least one year of experience handling and administrating medications, preferred.
    $28k-32k yearly est. 14d ago
  • Adult Foster Care Program Manager - Ridge: Full Time with On-Call: Walker, MI

    Hope Network Behavioral Health 3.6company rating

    Hope Network Behavioral Health job in Grand Rapids, MI

    Job Description We are all equally human. Why Join Us? We know the work is important, and we invest in you: Competitive pay (based on experience) Medical, dental, and vision coverage Generous paid time off & paid holidays Career-pathing and educational reimbursement Paid training & professional development Supportive, team-driven environment Employee referral bonuses What You'll Do As an Adult Foster Care Program Manager, you will: Oversee and manage one or more residential homes Hire, train, mentor, and coach residential care staff Ensure compliance with licensing rules, accreditation standards, and funding requirements Support residents with daily living activities, personal care, and medication administration Promote independence and encourage positive relationship-building Monitor health and safety, responding to program and staffing needs as required Be available for after-hours on-call support as needed What We're Looking For Required: High School Diploma or GED Minimum 3 years' experience in behavioral health or residential program management Ability to work flexible hours, including some nights, weekends, and holidays Willingness to take after-hours on-call responsibility Valid Michigan driver's license and reliable transportation Ability to lift up to 50 lbs. Eligible to pass background checks Ability to become certified in CPR/First Aid Preferred: Associate's degree in a Human Services-related field Prior leadership experience in adult foster care or similar residential programs Location & Schedule Location: Walker, MI (Grandview Campus - Ridge program) Schedule: Full Time with on-call rotation Make a Difference Our strength lies in diversity, empowering us to meet the needs of over 34,000 individuals each year. If you're ready to use your leadership and compassion to create lasting impact, we'd love to hear from you. Apply today and help build brighter futures with Hope Network.
    $41k-60k yearly est. 19d ago
  • Behavior Technician - Kentwood

    Hope Network Behavioral Health 3.6company rating

    Hope Network Behavioral Health job in Grand Rapids, MI

    Job DescriptionOur team helps kids be something pretty amazing. Kids. At the Hope Network Center for Autism, we support each other. We join each other on life's journey. And we have each other's backs. As much as we're a clinical provider, we care deeply about our staff, the families, and the communities we serve Why a Behavior Technician at Hope… As a Behavior Technician, you will change lives - including your own. Here are just some of the ways Hope Network invests in you for all that you do: Pay rates starting at $17.00/hour and up commensurate with ABA experience Additional wage increase for active Registered Behavior Technician (RBT) Certification Additional wage increase for bilingual/multilingual candidates Longevity bonuses upon eligibility Unlimited employee referral bonuses Medical, dental, vision benefits eligible on first day of employment High quality, paid training Generous paid time off Retirement plan with employer match Supportive work environment Qualified Federal Student Loan Forgiveness through PSLF Tuition and certification reimbursement Growth and career-pathing opportunities Dedicated classrooms and work spaces including fun and exciting play areas Monday-Friday treatment hours with full and part time schedules available The Behavior Technician is responsible for: Providing one-on-one direct care with learners ages 18 months to 21 years while teaching independent daily living skills for a higher quality of life in a primarily center based setting, with opportunities for home or community based sessions based on treatment plan Collecting and recording data on the learners' behavior for skill acquisition and distressed behavior reduction goals Collaborating and communicating with team members including the learners' families Providing a safe and supportive learning environment Following individualized behavior programming Adhering to diet, supplementation, and medication protocols per prescription/parent instructions Completing documentation and billing both timely and accurately Behavior Technician training looks like… Hope Network offers our team a unique, hands-on training experience designed to enhance a technician's ability to offer high quality services from the start. New Behavior Technicians are set up with an individualized one on one training experience guided by a qualified trainer. About you… You have a High school diploma/GED You have a valid state of Michigan driver's license You have a passion for working with children You're looking to apply your experience in healthcare, mental health, behavioral health, childcare, or residential settings You demonstrate professionalism in communication, attention to accuracy, flexibility, and teamwork You consider yourself reliable and understand punctuality and attendance is essential in providing excellent services to our learners
    $17 hourly 30d ago
  • Lead Rehab Technician - Forest Glen 1 - [1st shift, 40 hours]

    Hope Network Rehabilitation Services 3.6company rating

    Hope Network Rehabilitation Services job in Grand Rapids, MI

    Job Description How you will change lives… The Lead Rehabilitation Technician assists in the following areas of team guidance and client personal care & development: Leadership Aids in creating schedules for both staff and resident's needs. Supports in training of newly hired staff. Assists with documentation for various business purposes. Safety Monitors and ensures safety 24/7; this may be eyes-on, one-on-one, 15 or 30 minute checks, etc. Supports in crisis prevention, intervention, and resolution. Relationship Building Establishes collaborative relationships built on trust and empathy through consistent and meaningful communication. Fosters a spirit of partnership with clients, the community, and other professionals. Activities and Daily Living Helps build effective skills for problem-solving, communication, and independence. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.) Supports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Aids clients with bowel and bladder programs, feeding (G-tubes), wound care, and transfers. Health Monitors vitals for any medical conditions or illnesses. Promotes positive behavior. Attends medical appointments and ensures accurate information is relayed between medical provider and care team. Understands, reads, and assists in the implementation of medical, behavioral, and/or clinical team care plans and provides accurate, timely, and descriptive documentation of such. Oversees client medication needs. Community Integration Connects clients with opportunities in their community to develop relationships with others. Supports employment, educational, and volunteer interests and goals. About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication. You believe that leading means more than just managing. You exhibit trustworthiness, integrity, and honesty. You respect diversity and inclusion. You demonstrate professionalism in communication, pleasantness, attendance, attention-to-detail and follow-through, reliability, teamwork, and punctuality. You take part in continuous education, training, and personal development & growth. We are Hopeful you have… Two-year degree or minimum 2 years' equivalent work experience. Valid driver's license. Ability to lift 50 pounds. Ability to become certified in CPR/First Aid. Commitment to scheduled shifts, assigned duties, and performance expectations. Basic computer skills.
    $25k-28k yearly est. 18d ago
  • Psychiatric Services Lead RN HNPS

    Hope Network Professional Services 3.6company rating

    Hope Network Professional Services job in Grand Rapids, MI

    Job DescriptionPsychiatric Services Lead RN We are helping people overcome. Join us. The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence. Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff. Why Join Our Team? Medical, Vision, & Dental Care 403(b) Retirement Plan Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off What You'll Do: Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings. Deliver exceptional customer service to both internal and external stakeholders. Oversee each person's individualized recovery process by supporting health management and clinical treatment. Document all care, contacts, and services provided within required timeframes. Provide or assist with medical and nursing care across various settings, including community-based environments. Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals. Identify and respond to medical or psychiatric crises using appropriate clinical interventions. Manage and monitor pharmaceuticals and medical supplies within the program. Conduct health screenings, perform health assessments, and oversee medication administration and monitoring. Prepare reports and support internal and external audits as required. Anticipated Work Schedule: Tuesday-Friday: 9AM-5PM Qualifications: Registered Nurse or Bachelor Science in Nursing State of Michigan RN Licensure Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy. Preferred four or more years of psychiatric nursing experience. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
    $83k-143k yearly est. 9d ago
  • Safety Lead Direct Support Professional - Neo Birdsong: 2nd Shift Full Time (40 Hours)

    Hope Network 3.6company rating

    Hope Network job in Grand Rapids, MI

    We are all equally human. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. Here are just some of the ways Hope Network invests in you for all that you do: Pay based on experience. (Starts at $19.15) Medical, Vision, & Dental Care Supportive Work Environment Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing Encourage positive relationship building & Promoting Independence Elevate employee relations concerns to supervisor. May assist supervisor on special projects. Transportation and Participation in Community Activities Provide leadership, direction and support to staff on shift in coordination with the supervisor. This may include, but not be limited to scheduling, training, compliance, on-call pager, and administrative supports. Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Cooking/Meal Prep/Dietary Support Job Requirements Minimum Education required: Bachelors degree with 2 years experience in applicable setting Associates degree with 3 years experience in applicable setting HS Diploma/GED with 4 years experience in applicable setting. Valid State of Michigan driver's license required Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Possess basic computer skills Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year. ExperiencePreferred 1 - 10 years: Behavioral health experience EducationPreferred High School Graduate or better Licenses & CertificationsRequired - Driver's License Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
    $26k-31k yearly est. 1d ago

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