Hope Network jobs in Kalamazoo, MI - 73 jobs

We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean. Why Join our Team? Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus What you'll do: Serve as a confident first point of contact for employees, providing guidance and support to ensure a positive employee experience, while effectively triaging concerns to the appropriate HR subject matter experts for timely and accurate resolution. Help build, strengthen, and scale dynamic teams. Provide coaching to leaders on employee issues and offers guidance on quality corrective action documentation. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide education on regulations and policies while offering general support to employees across the organization. Conduct effective, thorough, and objective investigations throughout the organization, possibly while working with outside agencies. Proficient in all aspects of HRIS system to guide leaders, provide metrics/reports and improve upon existing processes, as needed. Respond to all unemployment claims, attend unemployment hearings as the Human Resource Representative. Work Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM Hybrid schedule with in-office days on Mondays and Tuesdays Qualifications: An associate's degree (or equivalent experience) in a related field, along with a minimum of two years of experience in Human Resources or Business Operations, is required. PHR/SHRM-CP Certification, preferred. Familiar with FMLA, ADA, PDA (Pregnancy Discrimination Act), OSHA, HIPAA, and other government regulations. Experience responding to and representing the organization in all phases of the Unemployment process. Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

Why Work at Hope Network Industries? We're looking for motivated individuals with a positive attitude to join our manufacturing team. As a Production Worker, you'll perform production tasks, ensure quality, and help us meet production goals in a safe, team-focused environment. Why You'll Love This Role: $14.73/hour starting pay Next-Day Employment - Interview today, start tomorrow! Weekly pay + bonus potential Medical, dental, and vision benefits eligible on day one Retirement plan with employer match Paid holidays Educational reimbursement and professional development opportunities No physical exam or drug screening required Diverse, inclusive, and Felon-Friendly workplace What You'll Do: Operate production machinery safely and efficiently Consistently meet production targets and quality standards Maintain a clean, safe work area following OSHA standards Assist with plant housekeeping and end-of-shift cleanup Work cooperatively with your team to foster a positive work environment Follow all Hope Network policies, procedures, and Good Manufacturing Practices (GMPs) Perform other departmental duties as assigned About You: Professional, courteous, and reliable - even under pressure Committed to achieving production goals Punctual with strong attendance Preferably has manufacturing or production experience, but not required Team-oriented with a positive attitude Location: Grand Rapids | Full-Time | Monday - Friday, 3:00 PM - 11:00 PM

The Case Manager is a key associate at Hope Network Behavior Health whose primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence. Provide clinical and program consultation. Ensure case management compliance with agency standards and the practice model. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. Regular and predictable attendance is an essential requirement of this position. Clinical Responsibilities: Provide comprehensive psychosocial assessments. Assure responsibility for the development & implementation of each assigned consumer's Individual Plan of Service when necessary Link consumers to necessary ancillary services. Act as an advocate and/or a liaison coordinating services among providers of service and referral source. Maintain consumer records - meeting all appropriate standards according to HNBHS and all regulatory bodies. Participate in legal proceedings including petitioning and testifying in clinical emergencies. Facilitate the coordination of consumer intakes, discharges, and transfers to and from other facilities programs, agencies. Assist in linking transportation. Obtain relevant medical/treatment information from appointments. Link and coordinate follow-up of professional recommendations. Facilitate communication with guardians, payees, and family members with regard to consumer care, financial and treatment issues. Meet with assigned consumers face-to-face as deemed medically necessary in their Individual Plan of Service. Provide after hours on-call services as designated by HNBHS. Facilitate hospitalizations as needed and monitor progress by attending hospital medical/team meetings and coordinating with hospital social worker. Provides consultation regarding clinical and program issues, direct care staff where applicable. Participate in consumer program reviews and team meetings, where applicable. Provide coverage for case-managers on PTO as needed. Link consumers with community organization and community integration. Administrative Responsibilities: Participate in committees, task forces, and other related meetings and activities as assigned by supervisor. Complete Annual Trainings Practice according to licensing and accreditation for assigned program(s). Attend agency meetings: clinical, administration and management. Network with relevant agencies and providers as needed. Follow general safety practices. Report any unsafe conditions to the manager of that location. Complete and submit Service Activity Logs (SAL's) in accordance with agency policy/protocols. Coordinate benefits and verify benefit status monthly. Other duties as assigned by supervisor. Educational / Talent Requirements: Minimum Education required: Bachelors Social Work Degree required. Licensed Bachelors Social Work (LBSW) or Limited Licensed Bachelors Social Work (LLBSW) required. Master Social Work Degree preferred. Licensed Master Social Work (LMSW) or Limited Licensed Master Social Work (LLMSW) preferred. LPC or LLPC preferred. Valid driver's license with acceptable driving record according to Hope Network insurance carrier definitions. Addendum for West Lake Staff, Bay Haven, and Harbor Point: Bachelors degree in a Human Service field acceptable as long as they also have a Social Service Technician certificate (SST). Masters with licensing is preferred. Work Experience Requirements: Prior case management experience in a mental health or rehabilitation setting preferred. Prior experience working with elderly or medically complicated preferred.

The Residential Supervisor is a key associate at Hope Network whose primary responsibilities include: Coordinate and provide a quality residential environment that delivers optimal support to individuals involved in transitional, behavioral, or long term brain injury rehabilitation. Coordinate staff training and orientation with the HN training staff. Manages financial performance; ensures the facilities and program meet applicable licensing and accreditation standards for residential care; coordinates resident admissions with case management and admissions staff. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. 1.Regular and predictable attendance is an essential requirement of this position. 2.Supervisory Responsibilities include: a.Hire and schedule direct care staff. Ensure accurate timecard use and administration. b.Along with nursing staff, ensure excellent provision of health support, accurate medication and medical treatment administration and documentation. c.Provide orientation to new staff and volunteers, and coordinate staff training and orientation with the HN training, nursing and clinical staff to develop or provide program specific training to meet individual needs. Track staff skill competency. d.Provide leadership, support and supervision to staff. e.Conduct scheduled performance evaluations in a timely manner. 3. Communicate essential information to staff and solicit feedback/input from staff; Promote and encourage communication between clinical, supervisory and residential staff; Conduct routine supervisory meetings. 4.Respond/follow up on the concerns/questions of the staff; promote positive morale, act as moderator in situations of staff dispute or disagreement involving the workplace. Provide and facilitate opportunities for staff growth in the areas of interpersonal communication and teamwork. Consult with Human Resources representative as needed and appropriate. 5.Prepare the specific residential program budget(s) and manage revenues and expenses according to program goals. Manage and adjust direct care hours and staff shift assignments to meet resident census and current program needs. 6.Ensure completion of quarterly program evaluation and outcome reports. Complete annual Accessibility Assessments. Develop and implement an annual improvement and development plan which solicits feedback and ensures program responsiveness and innovation toward quality improvement. Assign and supervise Safety Officer Activities, ensuring timely completion of all required inspections, drills and reports. 7.Ensure compliance with Hope Network, AFC and CARF standards, rules and regulations. Act as AFC Administrator and communicate with AFC consultants and the Health Department and Bureau of Fire Safety inspectors. Report incidents as required. Follow up after inspections with Correction Action reports within allotted time frames. 8.In conjunction with the admissions and case management staff, insure proper preparation for each individual admission prior to date of admission according to corporate procedures. Maintain high program census along with the HN Rehabilitation Services Admissions Manager and the Hope Network Sales and Marketing department. 9.Ensure new residents, guardians and funders are oriented to the program. Oversee staff follow-through on resident care plans and support for personal care, supervision and protection. Communicate with residents' families, guardians, rehabilitation nurses and funders. Respond to complaints, concerns and requests in a timely and effective manner. 10.Work with program staff to conduct Resident Council meetings and complete action related to feedback gleaned. Provide regular resident advocacy and education. Respond to satisfaction surveys and focus group feedback. 11.Promote HNRS residential program services within the corporation and in the community. Represent Hope Network Rehabilitation Services at community events, position related activities, and meetings. 12.Interface with the recreation therapy staff to provide and implement quality leisure, civic and community based activities for the residents utilizing creative and cost-effective ideas that target the varied interests of residents. Produce and circulate Activity Schedules. Incorporate ideas gleaned from Resident Council meetings. Encourage family participation when possible. 13.Ensure accurate and timely entry of program census, consumer information and progress notes, including billing into the medical record. 14.Work with the H.N. maintenance staff to ensure the cleanliness, maintenance and repair of facilities, grounds, furnishing, equipment and vehicles. 15.Others duties as assigned. Addendum: OAKWOOD PROGRAM 1.The Oakwood Supervisor provides case management services for all Oakwood residents. a.Facilitates the care plan for the treatment episode, proactively monitors clinical quality, and facilitates timely discharge from the program. During the treatment episode, they b.Coordinate the efforts of psychiatry, psychiatry, psychology, nursing, PT, OT, SLP, Rec, SW, and integrate the family in the plan. c.Responsible to facilitate real time communication from the treatment team to the external Nurse Case Manager, insurance adjustor, and external physicians serving the patient. d.Serve as an advocate and liaison for and on behalf of consumers' rights and benefits. e.Evaluate, facilitate and monitor services and client progress in relationship to established goals and objectives. 3.Responsible for a smooth intake process for each new consumer assigned to their case load including: •Ensure the consumer is assigned a complete treatment team as determined by their needs and physician orders and that their schedule is complete; •Address any admission day medical, personal care, and rehabilitation needs; •Verify that all priority evaluations are completed and findings are implemented to ensure a safe and comfortable transition for the consumer; •Complete all required intake documentation; •Obtain copies of all necessary documents for invoicing of services including identification, insurance plan, insurance cards and legal forms if not yet received 4.Responsible to oversee the medical care of the consumer by: •Work cooperatively with nursing and direct care staff; and •Ensure medical follow-up and care is provided including but not limited to scheduling and coordinating medical appointments and transportation, securing medical orders and treatment prescriptions at required intervals, and attending medical appointments when appropriate. 5.Serves as the primary point of contact for outside parties such as physicians, rehabilitation nurses, adjustors, families/guardians, and other service providers. Keep all external parties informed, at their desired level and frequency, of the progress being made in the program. Portrays a positive, professional image of the program. 6.Coordinate with the treatment team to ensure that consumer programs are coordinated and outcome oriented showing movement through the continuum of care, as appropriate. Challenge the treatment team if progress slows or goals are not being achieved. Proactively escalates the case for review by a program manager/director when the case presents some challenge to achieving successful outcomes or meeting the predicted outcomes. 7.Makes internal referrals that allow HNNR new opportunities to serve a consumer who has either made progress and can benefit from additional services, or has developed previously unseen concerns that could be addressed by a referral to the appropriate professional. 8.Leads the treatment team in a manner which is conducive to problem solving and cooperation. Works with the team to develop a treatment plan that is functional, measurable and goal directed. Ensure differences of opinion among the HN treatment team are resolved before meeting with external stakeholders. 9.Ensures that extraneous information needed for decision making, planning and execution of plans is provided and available to all team members. Able to generally represent the treatment plan and current issues during team meetings that either support the need for ongoing care or indicate discharge to less intensive services. 10.Communicates urgent information in a timely fashion and in ways that ensure all team members, including external, receive the information needed in a timely fashion. Utilizes multiple avenues of communication to guarantee all team members have received the information. (Note - email is not considered received until it has been read therefore cannot be used for time sensitive communication.) 11.Oversees the consumer's medical chart to ensure that information is updated in a timely fashion, physician scripts for services are current, and written documentation conforms to our licensing and accrediting requirements. Utilizes tools and alerts within the EMR to facilitate team communication. 12.Prepares reports that summarize the consumer's treatment and plan as provided by the entire treatment team, and which can be presented to funders to request funding extensions for the consumer to continue services. These reports include: Team Treatment Plans, Periodic Reviews and Discharge Summaries. Follow prescribed formats and program requirements. Prepare special letters as needed including letters of Medical Necessity. 13.Understands the common funding sources for our level of care including auto no-fault, commercial health, Medicaid MOU program, and worker's compensation. Understands and can explain patient responsibilities based on funding mix and coverage, including family responsibility of copayments and deductibles. Works with families to address collection issues. Reviews financial reports by case load as provided by the Finance Department. 14.Works with Funding Specialist to determine funding parameters, and communicates the limitations to all involved parties. Monitors team adherence to prescribed parameters. This includes monitoring of services for those consumers admitted under per diem agreements to ensure appropriate service provision is maintained. Researches unusual or limited funding situations and modifies program recommendations to best fit the availability of funding and desire of the financial guarantor while meeting the intended program outcome goal. 15.Works closely with the social work department to ensure that a discharge plan is in place and community resources are secured. Refers family adjustment issues and other appropriate concerns to the social work department. 16.Provides a quality review of consumer schedules and program participation. Ensures that all consumers on their case load are receiving the prescribed therapies and medical services at appropriate frequencies. Works with scheduling to resolve any issues of under treatment. 17.Is responsible for the timely, accurate and complete collection of outcome data for their caseload as identified by program administration. 18.Provides organized and effective communication to internal and external sources both in written and verbal formats. 19.Works cooperatively with program administration to address quality concerns stated by consumers, families, and outside professionals. Educational / Talent Requirements: 1.Bachelor's degree from an accredited university or institution of higher learning preferred. (Will consider related years (3+ years in residential-based supervisory role) in lieu of degree.) 2.Demonstrated ability to communicate in verbal and written formats to meet position requirements. 3.Computer skills including use of Microsoft Office. Ability to learn and use electronic Medication Records, electronic Medical Records, payroll software, budgeting software and others as needed. 4.Certification or ability to obtain Certification in First Aide/CPR. 5.Certification or ability to obtain Certification as a Brain Injury Specialist. 6.Valid Driver's license with driving record acceptable according to Hope Network policy. 7.Ability to work independently with flexible hours. Work Experience Requirements: 1.One year of experience in a human service agency. 2.Work experience in a licensed residential setting preferred.

Job Description We are all equally human. Join us. Hope Network Neuro Rehab is one of Michigan's leading providers of neuro rehabilitation and brain injury services. Our mission is to help people overcome challenges and achieve their fullest potential through compassionate care, innovation, and interdisciplinary teamwork. ▶️Watch how we create comebacks. What You'll Do Conduct comprehensive psychological, neuropsychological, and behavioral assessments; prepare clear diagnostic reports and recommendations. Design and implement individualized treatment plans and Behavioral Support Plans in compliance with Michigan AFC Licensing rules, APA practice guidelines, and ethical standards. Provide individual and group psychotherapy, clinical education, and training. Serve as an interdisciplinary team leader, building consensus on treatment goals and supporting consistent, evidence-based care. Offer consultation to families, referral sources, funding agencies, and community partners. Contribute to program development, quality improvement, and research initiatives that advance brain injury rehabilitation. Represent Hope Network at conferences, workshops, and professional associations (APA, BIA, WMBIN, GRAMEP), building awareness of our clinical leadership in neuro rehabilitation. Maintain accurate EMR documentation, meet productivity standards, and complete requirements for advancement from Limited License to Full License. What You Bring Education: Doctoral degree (Ph.D. or Psy.D.) in Clinical Psychology, Neuropsychology, Rehabilitation Psychology, Counseling Psychology, or Health Psychology from an accredited program. Licensure: Michigan Doctoral Educational Limited License required at hire, with ability to obtain Full Licensure within 12 months. Experience Formal clinical training in health service psychology consistent with doctoral education requirements. Demonstrated competence in neuropsychological testing, psychotherapy, and consultation. Experience collaborating on an interdisciplinary treatment team; leadership or supervisory experience is a plus. Skills: Strong clinical report writing, EMR documentation, communication, training, and public speaking. Why Join Our Team? Be part of a mission-driven organization improving lives through brain injury rehabilitation. Work with an interdisciplinary clinical team that values collaboration and innovation. Access professional development, continuing education, and leadership opportunities. Competitive compensation and comprehensive benefits (health, dental, retirement, PTO, CE support). Join a team recognized across Michigan for excellence in neuropsychology and rehabilitation psychology. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ■️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Pay based on experience Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing Oversight and overall management of one or more Hope Network Residential homes Hire, train, coach and mentor direct care staff Ensure that facilities and residential services meet applicable licensing rules, accreditation standards and contract/funder requirements Encourage positive relationship building & Promoting Independence Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Job Requirements High School Diploma required Associate's degree in a Human Service-related field preferred or three years' experience Ability to work independently with flexible hours including occasional nights, holiday or weekends Ability to be after hours on call for staffing and program emergencies Valid State of Michigan driver's license required Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Our team helps kids be something pretty amazing. Kids. At the Hope Network Center for Autism, we support each other. We join each other on life's journey. And we have each other's backs. As much as we're a clinical provider, we care deeply about our staff, the families, and the communities we serve Why Join Our Team? Pay rates starting at $18.55/hour and up commensurate with ABA experience Additional wage increase for active Registered Behavior Technician (RBT) Certification Additional wage increase for bilingual/multilingual candidates Longevity bonuses upon eligibility Unlimited employee referral bonuses Medical, dental, vision benefits eligible on first day of employment High quality, paid training Generous paid time off Retirement plan with employer match Supportive work environment Qualified Federal Student Loan Forgiveness through PSLF Tuition and certification reimbursement Growth and career-pathing opportunities Dedicated classrooms and work spaces including fun and exciting play areas Monday-Friday treatment hours with full and part time schedules available The Behavior Technician Responsibilities: Providing one-on-one direct care with learners ages 18 months to 21 years while teaching independent daily living skills for a higher quality of life in a primarily center-based setting, with opportunities for home or community-based sessions based on treatment plan Collecting and recording data on the learners' behavior for skill acquisition and distressed behavior reduction goals Collaborating and communicating with team members including the learners' families Providing a safe and supportive learning environment Following individualized behavior programming Adhering to diet, supplementation, and medication protocols per prescription/parent instructions Completing documentation and billing both timely and accurately Behavior Technician training looks like… Hope Network offers our team a unique, hands-on training experience designed to enhance a technician's ability to offer high quality services from the start. New Behavior Technicians are set up with an individualized one on one training experience guided by a qualified trainer. Qualifications: You have a high school diploma/GED You have a valid state of Michigan driver's license You have a passion for working with children You're looking to apply your experience in healthcare, mental health, behavioral health, childcare, or residential settings You demonstrate professionalism in communication, attention to accuracy, flexibility, and teamwork You consider yourself reliable and understand punctuality and attendance is essential in providing excellent services to our learners

We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. Benefits & Perks: Healthbar Services Employee Perks Program Immediate benefits - no waiting period! Pay based on relevant experience and education Paid training and orientation, career ladder with promotion paths. Immediate benefits - no waiting period! Tuition reimbursement With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What You'll Be Doing: Maintain reliable attendance and follow Hope Network policies, procedures, and required training. Ensure compliance with Adult Foster Care Licensing, CARF standards, and Health Department/ServSafe food safety guidelines. Prepare high-quality, nutritious meals according to menus and special diet requirements. Train and support Food Service Specialists; provide oversight in the absence of the Food Service Coordinator. Assist with menu planning, updates, and seasonal menu cycles to meet resident needs and preferences. Support food purchasing, inventory management, and expense tracking. Maintain kitchen cleanliness, sanitation, and equipment safety; submit maintenance requests as needed. Promote a positive, team-oriented work environment with clear communication across departments. Monitor resident food preferences and satisfaction, including special events and requests. Assist with departmental events and respond to emergencies or safety drills as required. General Job Requirements: High School Diploma or GED required Food service and kitchen sanitation experience preferred ServSafe certification preferred Knowledge of food safety and sanitation standards Ability to work respectfully with diverse populations Strong customer service, initiative, and problem-solving skills Effective communication skills and basic computer proficiency Ability to lift up to 50 lbs and stand for extended periods Willingness to complete required training and annual refreshers Ability to assist with inventory, purchasing, and supervision as needed Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

Job Description How you will change lives… The Rehabilitation Technician assists in the following areas of personal care and development: Safety Monitors and ensures safety 24/7; this may be eyes-on, one-on-one, 15 or 30 minute checks, etc. Supports in crisis prevention, intervention, and resolution. Relationship Building Establishes collaborative relationships built on trust and empathy through consistent and meaningful communication. Fosters a spirit of partnership with clients, the community, and other professionals. Activities and Daily Living Helps build effective skills for problem-solving, communication, and independence. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.) Supports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Aids clients with bowel and bladder programs, feeding (G-tubes), wound care, and transfers. Health Monitors vitals for any medical conditions or illnesses. Promotes positive behavior. Attends medical appointments and ensures accurate information is relayed between medical provider and care team. Understands, reads, and assists in the implementation of medical, behavioral, and/or clinical team care plans and provides accurate, timely, and descriptive documentation of such. Community Integration Connects clients with opportunities in their community to develop relationships with others. Supports employment, educational, and volunteer interests and goals. About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication. You exhibit trustworthiness, integrity, and honesty. You respect diversity and inclusion. You demonstrate professionalism in communication, pleasantness, attendance, attention-to-detail and follow-through, reliability, teamwork, and punctuality. You take part in continuous education, training, and personal development & growth. We are Hopeful you have… High school diploma/GED Valid driver's license Ability to lift 50 pounds. Ability to become certified in CPR/First Aid. Commitment to scheduled shifts, assigned duties, and performance expectations. Basic computer skills.

We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. Here are just some of the ways Hope Network invests in you for all that you do: Pay based on experience Medical, Vision, & Dental Care Supportive Work Environment Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing Administrative Duties Employee Relations and Evaluations Monthly Reporting Assist in Hiring/Onboarding Process Ensuring team is compliant with all state and federal regulations Encourage positive relationship building & Promoting Independence Transportation and Participation in Community Activities Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Job Requirements High School Diploma or equivalent required 2 years of leadership experience required Valid State of Michigan driver's license required Behavioral Health experience preferred Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year

We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 125+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ■️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Competitive starting salary Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What You'll Do Provide strategic and operational leadership for the Transportation Department, ensuring safe, compliant, and high-quality services. Ensure full compliance with all federal, state, and local regulations, including FTA, MDOT, funder, and licensing requirements. Develop, manage, and oversee the annual operating and capital budgets, including financial forecasting and variance management. Lead department-wide performance management through review of operational metrics, safety indicators, and customer satisfaction trends. Drive continuous improvement and change management initiatives to enhance service quality, efficiency, and fiscal responsibility. Build, equip, and develop transportation leadership and management staff through coaching, succession planning, and performance management. Oversee vehicle management, fleet safety, maintenance coordination, and long-term capital planning within approved budgets. Manage transportation grants and contracts, ensuring timely applications, accurate reporting, and full compliance with funder requirements. Represent Hope Network with funders, regulatory agencies, community partners, and external stakeholders with professionalism and accountability. Collaborate with internal departments to strengthen operational alignment, improve efficiencies, and support organizational growth. Qualifications Bachelor's degree in Business Management, Business Administration, or a related field required Minimum of five (5) years of experience in transportation operations, with progressive leadership responsibility required. Demonstrated experience with annual budget development and financial management. Experience with FTA Section 5310 programs, transportation grants, or contract management preferred. Strong strategic thinking and data-driven decision-making skills. Excellent communication skills with the ability to engage audiences from frontline staff to executive leadership and external partners. Valid driver's license with an acceptable driving record per Hope Network policy. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. Here are just some of the ways Hope Network invests in you for all that you do: Pay based on experience. Medical, Vision, & Dental Care Supportive Work Environment Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing Encourage positive relationship building & Promoting Independence Transportation and Participation in Community Activities Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Cooking/Meal Prep/Dietary Support Job Requirements High School Diploma or equivalent preferred, but not required Valid State of Michigan driver's license preferred Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Possess basic computer skills Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

The Case Manager - Children's Residential Services is a key associate at Hope Network whose primary responsibilities include: Coordinate all services necessary to maximize child's success in treatment and growth in program. In residential settings, this position provides support to the clinician, staff and youth. Trauma informed approach is necessary. Ensure case management compliance with agency standards and the practice model. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned. Regular and predictable attendance is an essential requirement of this position. Case Management Responsibilities: Meet with all kids on case management case load at least weekly. Coordinate and ensure child involvement in the Person Centered Planning Process (PCP) for assigned consumers. Assure responsibility for the development & implementation of each assigned child's Individual Plan of Service. Link children to necessary ancillary services. Act as an advocate and/or a liaison coordinating services among providers of service and referral source. Maintain children's records - meeting all appropriate standards according to HNBHS and all regulatory bodies. Participate in legal proceedings including petitioning and testifying as necessary. Facilitate the coordination of children's intakes, discharges, and transfers to and from other facilities programs, agencies. Ensure that children are transported to appointments, accompanying them when medically necessary. Obtain relevant medical/treatment information from appointments. Link and coordinate follow-up of professional recommendations. Facilitate communication with guardians, payees, and family members with regard to children's care, financial and treatment issues. Meet with assigned children face-to-face as medically necessary in their Individual Plan of Service. Facilitate hospitalizations as needed and monitor progress by attending hospital medical/team meetings and coordinating with hospital social worker. Provides consultation to direct care staff regarding clinical and program issue, where applicable. Participate in children's program reviews and team meetings, where applicable. Administrative Responsibilities: Participate in committees, task forces, and other related meetings and activities as assigned by supervisor. Attend agency meetings: clinical, administration and management. Network with relevant agencies and providers as needed. Follow general safety practices. Report any unsafe conditions to the manager of that location. Complete and submit Service Activity Logs (SAL's) in accordance with agency policy/protocols. Coordinate benefits and verify benefit status monthly. Other duties as assigned by supervisor. Educational / Talent Requirements: Minimum Education required: Bachelor of Human Behavioral Science Degree (Social Work, Counseling, Psychology, etc.). Valid driver's license with acceptable driving record according to Hope Network insurance carrier definitions. Must complete a Central Registry Clearance form for the State of Michigan and any state in which residence and/or employment was previously established. Michigan Central Registry Clearance must be completed on an annual basis. History of working with children with intensive therapeutic and behavioral needs is highly preferred. A comprehensive knowledge of Trauma-Informed Care and Gentle Teaching foundational principles and experience implementing and working within these frameworks is preferred. Experience, comfort, and proven effectiveness leading trainings and treatment-based discussions amongst a variety of staff, including clinical, administrative, and direct care, is preferred. Experience and knowledge working within the Michigan Children's Foster Care system as well as the Michigan Department of Health and Human Services is preferred. Work Experience Requirements: Prior case management experience in a mental health or rehabilitation setting preferred. Two years working with children in the foster care, mental health, or residential care, preferred. Ability to communicate effectively in both verbal and written formats, to meet position requirements. Ability to articulate and actively support the Hope Network mission to various audiences. Ability to work autonomously and as a team.

Job DescriptionEmployee Relations Specialist We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean. Why Join our Team? Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus What you'll do: Serve as a confident first point of contact for employees, providing guidance and support to ensure a positive employee experience, while effectively triaging concerns to the appropriate HR subject matter experts for timely and accurate resolution. Help build, strengthen, and scale dynamic teams. Provide coaching to leaders on employee issues and offers guidance on quality corrective action documentation. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide education on regulations and policies while offering general support to employees across the organization. Conduct effective, thorough, and objective investigations throughout the organization, possibly while working with outside agencies. Proficient in all aspects of HRIS system to guide leaders, provide metrics/reports and improve upon existing processes, as needed. Respond to all unemployment claims, attend unemployment hearings as the Human Resource Representative. Work Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM Hybrid schedule with in-office days on Mondays and Tuesdays Qualifications: An associate's degree (or equivalent experience) in a related field, along with a minimum of two years of experience in Human Resources or Business Operations, is required. PHR/SHRM-CP Certification, preferred. Familiar with FMLA, ADA, PDA (Pregnancy Discrimination Act), OSHA, HIPAA, and other government regulations. Experience responding to and representing the organization in all phases of the Unemployment process. Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

Why Work at Hope Network Industries? We're looking for motivated individuals with a positive attitude to join our manufacturing team. As a Production Worker, you'll perform production tasks, ensure quality, and help us meet production goals in a safe, team-focused environment. Why You'll Love This Role: $13.73+/hr. starting pay Next-Day Employment - Interview today, start tomorrow! Weekly pay + bonus potential Medical, dental, and vision benefits eligible on day one Retirement plan with employer match Paid holidays Educational reimbursement and professional development opportunities No physical exam or drug screening required Diverse, inclusive, and Felon-Friendly workplace What You'll Do: Operate production machinery safely and efficiently Consistently meet production targets and quality standards Maintain a clean, safe work area following OSHA standards Assist with plant housekeeping and end-of-shift cleanup Work cooperatively with your team to foster a positive work environment Follow all Hope Network policies, procedures, and Good Manufacturing Practices (GMPs) Perform other departmental duties as assigned About You: Professional, courteous, and reliable - even under pressure Committed to achieving production goals Punctual with strong attendance Preferably has manufacturing or production experience, but not required Team-oriented with a positive attitude Location: Grand Rapids | Full-Time 1st Shift | Monday - Friday

We are all equally human. Join us. Hope Network Neuro Rehab is one of Michigan's leading providers of neuro rehabilitation and brain injury services. Our mission is to help people overcome challenges and achieve their fullest potential through compassionate care, innovation, and interdisciplinary teamwork. ■️Watch how we create comebacks. What You'll Do Conduct comprehensive psychological, neuropsychological, and behavioral assessments; prepare clear diagnostic reports and recommendations. Design and implement individualized treatment plans and Behavioral Support Plans in compliance with Michigan AFC Licensing rules, APA practice guidelines, and ethical standards. Provide individual and group psychotherapy, clinical education, and training. Serve as an interdisciplinary team leader, building consensus on treatment goals and supporting consistent, evidence-based care. Offer consultation to families, referral sources, funding agencies, and community partners. Contribute to program development, quality improvement, and research initiatives that advance brain injury rehabilitation. Represent Hope Network at conferences, workshops, and professional associations (APA, BIA, WMBIN, GRAMEP), building awareness of our clinical leadership in neuro rehabilitation. Maintain accurate EMR documentation, meet productivity standards, and complete requirements for advancement from Limited License to Full License. What You Bring Education: Doctoral degree (Ph.D. or Psy.D.) in Clinical Psychology, Neuropsychology, Rehabilitation Psychology, Counseling Psychology, or Health Psychology from an accredited program. Licensure: Michigan Doctoral Educational Limited License required at hire, with ability to obtain Full Licensure within 12 months. Experience Formal clinical training in health service psychology consistent with doctoral education requirements. Demonstrated competence in neuropsychological testing, psychotherapy, and consultation. Experience collaborating on an interdisciplinary treatment team; leadership or supervisory experience is a plus. Skills: Strong clinical report writing, EMR documentation, communication, training, and public speaking. Why Join Our Team? Be part of a mission-driven organization improving lives through brain injury rehabilitation. Work with an interdisciplinary clinical team that values collaboration and innovation. Access professional development, continuing education, and leadership opportunities. Competitive compensation and comprehensive benefits (health, dental, retirement, PTO, CE support). Join a team recognized across Michigan for excellence in neuropsychology and rehabilitation psychology. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Job DescriptionOur team helps kids be something pretty amazing. Kids. At the Hope Network Center for Autism, we support each other. We join each other on life's journey. And we have each other's backs. As much as we're a clinical provider, we care deeply about our staff, the families, and the communities we serve Why a Behavior Technician at Hope… As a Behavior Technician, you will change lives - including your own. Here are just some of the ways Hope Network invests in you for all that you do: Pay rates starting at $17.00/hour and up commensurate with ABA experience Additional wage increase for active Registered Behavior Technician (RBT) Certification Additional wage increase for bilingual/multilingual candidates Longevity bonuses upon eligibility Unlimited employee referral bonuses Medical, dental, vision benefits eligible on first day of employment High quality, paid training Generous paid time off Retirement plan with employer match Supportive work environment Qualified Federal Student Loan Forgiveness through PSLF Tuition and certification reimbursement Growth and career-pathing opportunities Dedicated classrooms and work spaces including fun and exciting play areas Monday-Friday treatment hours with full and part time schedules available The Behavior Technician is responsible for: Providing one-on-one direct care with learners ages 18 months to 21 years while teaching independent daily living skills for a higher quality of life in a primarily center based setting, with opportunities for home or community based sessions based on treatment plan Collecting and recording data on the learners' behavior for skill acquisition and distressed behavior reduction goals Collaborating and communicating with team members including the learners' families Providing a safe and supportive learning environment Following individualized behavior programming Adhering to diet, supplementation, and medication protocols per prescription/parent instructions Completing documentation and billing both timely and accurately Behavior Technician training looks like… Hope Network offers our team a unique, hands-on training experience designed to enhance a technician's ability to offer high quality services from the start. New Behavior Technicians are set up with an individualized one on one training experience guided by a qualified trainer. About you… You have a High school diploma/GED You have a valid state of Michigan driver's license You have a passion for working with children You're looking to apply your experience in healthcare, mental health, behavioral health, childcare, or residential settings You demonstrate professionalism in communication, attention to accuracy, flexibility, and teamwork You consider yourself reliable and understand punctuality and attendance is essential in providing excellent services to our learners

Residential Manager We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ■️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Pay based on experience Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you'll be doing: Leadership & Program Oversight Lead residential operations to ensure quality care, safety, and satisfaction for residents and staff. Maintain compliance with CARF, LARA/AFC licensing, MIOSHA, and Hope Network quality standards. Act as AFC Licensee Representative or Administrator as assigned. Collaborate with the Nursing and Clinical teams to align residential practices with clinical pathways and health protocols. Monitor program performance through audits, outcome reports, and CARF assessments; lead quality improvement initiatives. Along with HNNR Quality Department, assign and supervise Safety Officer activities, ensuring timely completion of all required inspections, drills and reports. Operations & Fiscal Management Develop and manage annual budgets; ensure cost-effective use of resources while maintaining quality. Identify opportunities to gain operational efficiencies. Where opportunity is identified, work collaboratively with other leaders to design and implement changes that result in improved efficiency of resources while maintaining safety and quality. Participate in the development of new and existing programs. Communication & Collaboration Serve as a key member of the management team, contributing to strategic planning and program development. Respond/follow up on the concerns/questions of the staff; promote positive morale, act as moderator in situations of staff dispute or disagreement involving the workplace. Provide and facilitate opportunities for staff growth in the areas of interpersonal communication and teamwork. Qualifications: Bachelor's degree in human services, or 10+ years' experience in lieu of degree with demonstration of ability to earn advanced certifications, Ex. CBIS, nursing license. Ability to coordinate multiple priorities and have the ability to change tasks as needed to meet the needs of the program and/or agency Ability to review multiple data sources and make decisions/recommendations. Experience in strategic planning, program development, finance, and/or marketing. Advanced (executive level) communication skills. Five years of strong experience working with people with neurological impairments and/or cognitive, physical disabilities or chronic health conditions in licensed/community-based settings. Five years of a proven successful track record of management/administration experience required. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Job Description We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 280+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ▶️Watch how we create comebacks. Why Join Our Team? We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being: Medical, Vision, & Dental Care 403(b) Retirement Plan Paid Time Off Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What You'll Do Cover open shift at Neuro Rehab programs within the Grand Rapids area Encourage positive relationship building & Promoting Independence Transportation and Participation in Community Activities Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Cooking/Meal Prep/Dietary Support Qualifications Meet one of the below: Certification as a CNA or a bachelor's degree from an accredited university or institution of higher learning (preferred) -or- High School Diploma or G.E.D with three years of experience -or- One year as an HNNR Rehab. Tech. and have completed all HNNR Core and Advanced Medical Rehab Tech Skills requirements. Work experience in a licensed residential setting preferred. Valid driver's license. Ability to lift 50 pounds. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.