HOPE Services Hawaii jobs in San Jose, CA

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< *Salary Range: $25.00 - $28.00 per hour commensurate with experience and qualifications SummaryTo enhance program and service quality through associate level program administration of key new programs, both clinical and financial aspects, monitoring of targeted ongoing programs with regard to assessing completeness of medical records, data gathering, medical records analysis. To provide back-up support to management in matters pertaining to the quality of clinical work within Counseling programs. To perform back-up research and development functions in line with HOPE goals, as they are developed within Counseling Center. Essential FunctionsThe following responsibilities represent the essential functions of this position. An employee in this classification is responsible for carrying out the following functions:1. Management of special projects or contracted services2. Supervise quality of the clinical records in Mental Health dept. Analyze outcomes from our clinical work, and make suggestions for improvement.3. Help gather data on outcomes from clinical work, and help tabulate for research, presentations, and outcome reports4. Provide Counseling quality control, examining billing records versus clinical records to ensure correspondence.5. Attend SCCMH trainings on clinical work and Unicare and meetings as necessary.6. Help implement EHR in front office.7. Participate as an integral part of a multi-disciplinary team designed to meet the needs of clients and their families.8. Assist with scheduling of clinical contacts, and phone inquiries from clientele and other agencies.9. Other duties as assigned to ensure efficiency and quality of the programs.10. Go into field as requested to gather information or assist in quality service delivery.11. Assist with major events involving clients and their families, including parent nights. Qualifications Required1. B.A./B.S.2. Meet eligibility requirements for billable SCCMH work.3. Clinical interest in developmental disability or psychology; will substitute accounting, finance, project management experience/ duties if relevant. Required Knowledge and Skills1. Proficient in computer skills including word processing, spreadsheets and database management.2. Ability to use abstract thinking, conceptualization at a high level.3. Ability to conduct independent research4. Flexibility, and ability to prioritize. Excellent concentration.5. Discrete manner and ability to communicate with clinical, administrative and professional staff as well as clients and their support systems.6. Knowledge of principles of management, planning, regulations, compliance. Environmental ConditionsAn enclosed office environment. Time spent sitting, using computer station, period of intense concentration, using the telephone, reading clinical charts, and doing paperwork. Time spent in meetings, travel to various work site locations. Some exposure to weather conditions.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities list: Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Qualifications Customer Service Product Knowledge Quality Focus Problem Solving

Title: MC Housing Advocate {HA) Department: Housing Advocate Department Reports to: Managing Director of Transitional Housing Services Payrate: $18.00 Hourly The Housing Advocate {HA) provides shift coverage and assists residents with their basic needs. This position conducts regular security rounds of the emergency housing facility, handles emergency/crisis situations, and completes logs and other paperwork. The HA promotes structure, security and a sense of community for residents. The HA also supports case management staff in the provision of services to residents. As Crossroads is a twenty-four-hour emergency housing facility, a Housing Advocate is assigned to one of the following shifts: day, swing, graveyard, and weekend. ESSENTIAL DUTIES AND RESPONSIBILITIES Service Delivery All Shifts Promote the physical and mental wellbeing of residents. Promote a clean and sober living environment for residents and implement/ enforce measures such as drug/alcohol testing as appropriate. Support clients in resolving problems associated with activities of daily living. Offer supportive services to residents including but not limited to the following: telephone, mail, snacks, bagged lunches, hygiene packets, and linens. Monitor residents' compliance with shelter rules and guidelines. De-escalate volatile situations with clients and address all concerns in a non-confrontational manner. Respond appropriately to client and facility emergencies. Make medication available to residents upon request and document pickup of medications. Provide emergency medical transportation assistance as needed All Shifts - Case Management Support Responsibilities Working in conjunction with an assigned Case Manager, provide support to client cases in the following manner: Assist with housing applications both in life skills sessions and through client case management assignments Provide support and follow-up on client related paperwork (e.g. California Identification, income verification, social security card, credit report, etc.) Attend case conference as needed Provide follow-up calls to former clients residing in permanent housing Assist case management staff in reinforcing/coaching residents on practicing learned behaviors Assist residents with resume development, interviewing skills, etc. Conduct outreach to outside housing and employment opportunities Attend training as needed Day Shift Place early lunch/late plate and laundry sign-up sheets in proper binders daily Supervise and support residents during chore activities with facilities management staff. Assist with 9:00am dormitory lockup. Ensure dining room support for families for all meals Day Shift- Support Group Duties In coordination with the Housing Advocate Manager, provide employment workshops in the morning In coordination with the Housing Advocate Manager, organize and deliver a motivation/support group for clients who are onsite during the day. Support group to be facilitated once a week in the early afternoon Assist with resident support groups as needed Swing Shift Complete intake paperwork on new residents Encourage a safe, secure, and quiet environment for residents by providing sufficient monitoring and conducting security rounds every 20 minutes when dorms are open. Ensure that new residents are orientated to shelter rules and guidelines and distribute hygiene packets and linens Supervise and support residents during chore activities to ensure that chores are completed properly and that best practices are implemented to ensure safety. Ensure dining room support for families for all meals Swing Shift- Life Skills Provide support for the coordination and facilitation of life skills sessions twice a week Graveyard/Weekend Shifts Wake up residents who have requested an early wake up. Defrost and clean medical refrigerator, and residents' lunch and late-plate refrigerator (clean weekly, defrost as needed). Complete house laundry nightly. Maintain medication cabinet so that medications are easily accessible. Maintain a well-organized and clean linen closet. Maintain well-organized housekeeping cabinets ensuring adequate supplies or available to staff. Administrative All Shifts Maintain an accurate account of shelter activity by reviewing the daily logbook at shift change and updating it every thirty minutes. Retrieve voicemail messages, re-cord, and place in appropriate boxes for residents and staff. Update and maintain all binders/logs used for tracking and monitoring clients and for documenting provision of services. Answer incoming telephone calls. Ensure that the medication file remains current and medications are accessible to residents. Complete incident reports, as necessary. Each shift promotes and maintains a clean work environment and ensures that the front office and equipment are clean and well organized. Support other EOCP staff in discharging clients from the shelter in an orderly manner by providing smooth logistical and administrative support. Assist new staff with the use of office equipment. Attend all mandatory staff meeting Day Shift Schedule daily intakes as early as possible (one per hour). Open, sort and process incoming mail. Retrieve incoming calls from voice messages. Train new staff members on office equipment. Contact vendors for service/problems. Ensure that CHASS signatures are updated daily. Ensure that each new resident has access to a storage locker. Other duties as assigned. Swing Shift/Weekend Shift) Ensure that all current residents are accounted for by updating door tags as needed. Update and complete bed sheet forms to provide agency with accurate daily census. Complete Per Diem forms, 20-Day Tracking Statistic and CHASS paperwork, as assigned. Provide assistance to new clients in completing intake process: reviewing paperwork, providing a facility orientation and tour, and decontaminating personal property. Graveyard Shift Use master copies of EOCP forms to create inventory of forms, as assigned by Lead Resident Advisor (make copies on second floor). Update and discard outdated flyers on bulletin board every week Purge paperwork from binders for discharged clients: Complete Per Diem forms, CHASS 20-Day Tracking Log and other paperwork, as assigned. Purge paperwork from binders for discharged clients. Weekend Shift Create new intake files each weekend Identify discarded medications from discharged clients and ensure proper disposal Modeling Behavior Promote a healthy living environment for residents by modeling a positive, professional demeanor. Other duties as assigned SUPERVISORY RESPONSIBILITIES Each shift's Team Leader is responsible for the team's productivity. If the assigned Team Leader is unavailable, upon notice the Housing Advocate Manager will appoint a Team Leader for the shift. Qualifications QUALIFICATIONS Qualifications include: Must have two years of experience assisting homeless or low-income people of diverse cultures Experience working in a supportive housing environment for low income people Sensitivity to the needs of individuals and families with multiple issues Experience working with a diverse population Experience working with computers and successful utilization of Word and Excel. Demonstrated knowledge to successfully access and navigate the internet, operate email and office equipment. Must be neat, organized, and professional Excellent verbal communication skills with residents and staff EDUCATION and/or EXPERIENCE: High school diploma and two years' experience working with individuals and families with multiple issues. LANGUAGE SKILLS: English, any second language, especially Spanish or American Sign Language, a plus MATHEMATICAL SKILLS: High School level REASONING ABILITY: Must have the ability to utilize good judgment and make sound decisions when interacting with residents and staff members. Must be able to prioritize tasks to ensure that the residents' needs are met and tasks are completed. COMPUTER SKILLS: Basic knowledge of Word and Excel and ability to access and navigate the internet. CERTIFICATES, LICENSES, REGISTRATIONS: CPR and First Aid Certification PHYSICAL REQUIREMENTS: This position requires the ability to lift up to 25 pounds. In addition, Housing Advocates must have the ability to move around within the emergency housing facility approximately 50 to 60 percent of the shift. They are also required to be flexible in their ability to adapt to and filter out noise, voices, and calls of multiple conversations/distractions. Must project a professional image and dress neatly when reporting to work. Proof of negative tuberculosis test required annually. WORK ENVIRONMENT: The work environment varies depending on the shift. The daytime and swing shifts are extremely busy and fast-paced. The work environment is relatively quiet during the graveyard shift. Housing Advocates on all shifts must be prepared to handle emergencies, e.g. verbal or physical altercations, etc. The HA should also be prepared to collect and bag clothes and dirty linens of former residents who are incontinent. HA's must model professionalism, respect, good boundaries, safety, and cleanliness with neat attire, according to the dress code.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications Summary Manages the full functions of a service center (EMCC Gilroy/Hollister and ILS), providing multiple services to consumers at multiple locations. Supervision and staff development, program planning, and implementation to meet agency, program and consumer goals. Develop community awareness and facilitate inclusion of persons with disabilities into the community. Provides budget development, fiscal management, and grant management. Essential Functions The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Provide leadership in program and business development. Write service designs; make recommendations for new businesses, programs and services. 2. Develop and manage departmental budgets for assigned services or programs. Monitor and analyze monthly reports of income and expense to assure targets are maintained. 3. Oversee all personnel actions including hiring, evaluation, training, discipline and terminations. Provide training, development, and orientation of staff. 4. Oversee and assure quality of service and business operations of home department as well as external business operations as assigned or developed in service center jurisdiction. Manage special projects. 5. Develop and maintain external relationships with funders, families and other agencies/businesses. Conduct tours and perform presentations as needed. 6. Attend management, board and committee meetings, directs regular departmental staff meetings. May lead Agency wide task force or special projects. 7. Assures compliance with Agency policies and procedures, and Agency wide safety programs. Leads the implementation of the program safety program. 8. Acts as a resource for other programs/departments, staff and the community in area of concentration and /or expertise. 9. Develops program manuals, brochures and publications. 10. Provides direct service in program operations as needed to assure adequate staffing ratios. 11. Acts as a mandated abuse reporter. 12. Performs other duties as assigned to assure efficiency of program. Qualifications Required Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education. Some positions may require specific credentials, certification and/or license. Required Knowledge and Skills 1. Proficiency in MS Word, Excel, database and spreadsheet 2. Ability to communicate effectively, both verbal and in writing, and provide excellent customer service. 3. Ability to provide leadership, guidance and direction toward program and agency goals and vision, and facilitate quality delivery of services and products to a wide range of internal and external customers. 4. Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights 5. Knowledge of relevant legislation and regulations. 6. Knowledge of rehabilitation and program development, relevant legislation, rules and regulations. 7. Ability to work independently and as a team member, relate to individuals with disabilities and their families, represent HOPE in the social, business and community environment in which the agency functions. Environmental Conditions An enclosed office environment. Considerable amount of time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Some exposure to outdoor weather conditions. Positions connected to a production environment are also exposed to times of fast paced activity, loud noise and to dust and airborne particles. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Job DescriptionAre you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Bring your special talents and caring attitude to a job that will make all the difference in someone's life! Be a Companion to people with developmental disabilities. Are you passionate about including people in all aspects of life? Do you love to inspire others and prefer to be on the go? Looking for meaningful work and not just a job? This may be the position for you! We seek dynamic people to work with adults with developmental disabilities. Help them build relationships and experiences in their homes and communities. Work independently within a small team. Flexible hours and shifts are available. *Pay Rate: Up to $20.50 per hour commensurate with experience and qualifications Companion - Responsibilities: The Companion provides social and recreational support to consumer in their home, neighborhood and home community.Provides consumer with companionship and friendship.Assists in the development and expansion of consumer participation in leisure activities.Ensures consumers integration into community activities, events and services.Assures a safe environment, provides protective supervision and advocacy.Assists with the development of a circle of support, build and maintain relationships with family, friends and neighbors.Provides daily living skills training and support, assists consumer in maintaining positive health and home.Provides transportation to consumer including public transportation, own car or as needed.Responsible for communicating all consumer related information to appropriate staff in a timely manner.Acts as a mandated abuse reporter.May perform other duties as assigned to assure quality services to the consumer. Companion - Required Knowledge and Skills 1. Knowledge of good health practices and the ability to support positive environment 2. Knowledge of community resources and activities within the home community. 3. Ability to work independently 4. Demonstrates good judgement and decision-making skills. 5. Responds proactively in emergency situations. 6. CPR and First aid certified (training provided!) Companion - Minimum Qualifications:The Companion should possess a high school diploma, GED or equivalent, plus related experience working with people with disabilities in a rehabilitation environment, or approved combination of experience and education. Possession of valid California driver's license, clear driving record, and auto insurance are required. Completion and clearance of fingerprints for DOJ criminal background check, Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Travel in the consumers home neighborhood, providing physical and emotional support to the consumer in community based activities. Exposure to outdoor weather, dust and pollens. In the consumer's home, performing personal care tasks, use of typical home appliances and special assistive equipment as needed by the supported consumer.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Title: Coordinated Entry Specialist Department: Coordinated Entry for Singles Reports to: Coordinated Entry Services Manager Salary - 55K The East Oakland Community Project (EOCP) is a partner of the Coordinated Entry Effort for Single Adults in Alameda County. EOCP's Crossroads is part of the centralized hub that provides housing services, support and referrals for single men and women who are homeless. The Coordinated Entry initiative will assess individuals who are literally experiencing homelessness and will be connected to an array of services, including emergency and permanent housing. The Coordinated Entry Specialist conducts screenings on the phone, in person, and in the community to determine eligibility for housing services. This position uses Shelter Point to place individuals in shelter and assists non-literally homeless individuals by using triage, problem- solving and providing referrals for services. ESSENTIAL DUTIES AND RESPONSIBILITIES Service Delivery Meet with all homeless individuals on both a scheduled and drop in basis; by phone, in person, and through street and venue outreach Provide crisis support and management on the phone and in the field to homeless men and women Administer brief screening /assessment to determine eligibility for homeless services Complete HMIS (Homeless Information Management System) intakes for all literally homeless individuals Complete screenings and intakes over the phone, utilizing the Shelter Point system within HMIS to reserve shelter beds Connect homeless individuals with eligible services including, housing search assistance, rapid re-housing, landlord mediation, housing resources, housing workshops Maintain required documentation and tracking of services in a timely manner Work as part of the outreach team as needed Engage in referrals and coordination as needed Attend all CES trainings and all other required trainings Must be willing to work a flexible schedule that may include some evenings and weekends as well as in the facility and community. Perform other related duties as required by management Administration Update and/or maintain all required tools, sheets, and screening forms Gathers statistical data to monitor program effectiveness Assists with providing input for grant reports Successfully complete all HMIS Privacy and Security trainings Attend weekly or biweekly program staff meetings, trainings and all-staff meetings that are held during the day Modeling Behavior Promotes a positive environment by modeling a positive, professional demeanor at all times, treating all community members with dignity and respect Conversant with and follows all guidelines presented in the NCFFD Policies and Procedure Manual Maintains client, staff, and organizational confidentiality Conducts business in accordance with the EOCP Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community Qualifications QUALIFICATIONS EDUCATION AND EXPERIENCE Required Qualifications Bachelor of Arts degree in Social Work, Psychology or related field required Minimum three year experience working with homeless, dually diagnosed, or individuals living with substance use issues Experienced working with public benefits, chemical dependency, health, and social service programs in Alameda County Able to show flexibility and respond to the needs of homeless individuals Excellent written and oral communication skills Capacity to work well in a pressured, fast-paced environment and, in consultation with supervisor, set priorities in the presence of conflicting needs Knowledge of basic counseling and Motivational Interviewing (MI) techniques Experienced utilizing conflict-resolution skills to de-escalate volatile situations with clients Excellent knowledge of local housing market Demonstrated ability to maintain a calm demeanor and communicate effectively with families (verbal and written) Ability to meet deadlines and complete multiple tasks in a timely manner Capacity to work independently and as part of a team Able to work effectively with a team of other professionals and coordinate services/activities with each member, as needed Strong self-awareness and sense of limitations. Appropriate professional and personal boundaries with high integrity Able to maintain professional attitude and appearance at all times. Must dress neatly and professional when reporting to work Ability to be added to the agency's insurance and drive agency vehicles Preferred Qualifications Experience working in a homeless drop in center or shelter setting Knowledge of rapid re-housing techniques Knowledgeable about dynamics of homelessness, substance abuse, and mental health Excellent organizational and time management skills LANGUAGE SKILLS: English, second language, especially Spanish or American Sign Language a plus MATHEMATICAL SKILLS: High School level REASONING ABILITY: Able to utilize good judgment, think logically and make sound decisions. Demonstrated ability to outline realistic service plans COMPUTER SKILLS: Experience working with computers and successful utilization of Word and Excel. Must possess knowledge of the Internet and be able to retrieve resources and email CERTIFICATES, LICENSES, REGISTRATIONS: California Driver's license and insurance. This position requires an annual tuberculosis test PHYSICAL REQUIREMENTS The employee in this position is required to use hands to type, handle, feel The employee in this position is required to climb stairs, walk, sit, talk and listen The employee in this position is occasionally required to stand, stoop, kneel, crouch or reach The employee holding this position must occasionally safely lift and/or move up to 40 lbs Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Able to work in a diverse and stressful environment with homeless individuals living with multiple issues

Job Details Oakland, CA $55000.00 - $55000.00 SalaryDescription East Oakland Community Project (EOCP) JOB DESCRIPTION Title: Coordinated Entry Housing Navigator for Singles Department: Coordinated Entry for Singles Reports to: CES Administrative Manager Salary: 55K SUMMARY The East Oakland Community Project (EOCP) is a partner of the Coordinated Entry Effort for Singles in Alameda County. EOCP's Crossroads is part of the centralized hub that provides housing services, support and referrals for single men and women who are homeless. The Coordinated Entry for Single Adults will assess and permanently house homeless singles. Individuals who are literally homeless will be offered an array of services to meet emergency housing needs and to address permanent housing needs. The Housing Navigator will maintain a caseload of often chronically homeless individuals, many of whom will have multiple barriers, including, but not limited to substance use and health conditions. The goal is to provide support for single men and women and assist them in their work towards securing stable housing. This position will also help single individuals build their independent living skills so they are able to maintain permanent housing and will provide connections community resources. The Housing Navigator works with the Outreach team to locate individuals and link them to services. ESSENTIAL DUTIES AND RESPONSIBILITIES Service Delivery Support individuals in preparing for housing interviews or other meetings that impact their ability to obtain permanent housing Assist individuals in responding to housing application rejections. Help request reasonable accommodations or appeals when appropriate Gather and assemble related information and maintain appropriate records and files Responsible for gathering and compiling data and preparing timely periodic reports, as required by funders and collaborative partners Maintain thorough and concise case notes Attend and participate in weekly case management meetings Outreach and Engagement Provide field-based work for homeless individuals that may involve various community programs and locations Respond to the needs of clients, including emergency situations - connections to food, health, income, transportation, etc. Link clients with interim or bridge housing resources as desired and available Connect and assist homeless individuals with appropriate resources and referrals for mental health, housing, substance recovery, physical health care, educational programs, financial assistance, employment, housing advocacy, socialization activities and other services Partnership Development Develop rapport and build an ongoing relationship with clients via regular and consistent contact Establish communication links with and for clients - phone/cell phone, mailing address, e-mail, meeting locations, social support contacts Help homeless individuals link with clinical care management and other service resources as needed and desired Provide psychological/emotional preparation and support for homeless individuals around obtaining housing - realistic expectations of wait times, affordable housing options, benefits and challenges of living with others, remaining hopeful, addressing fears/ambivalence of being housed, addressing unhealthy coping skills/street behavior that could disrupt housing, tenant obligations, and dealing with conflict resolution as needed Core Housing Preparation Work Assess and begin to address client housing histories and barriers - positive references, credit history, rental history and prior evictions, criminal history, registered sex offender status, outstanding debts, outstanding warrants Use housing history to inform preparation work, complete early to avoid surprises Get to know members or potential members of the client's household including pets and companion animals Assess potential to connect client with family/friends in stable housing Assess eligibility for permanent housing resources - deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing Assess the client's financial and resource situation and potential budget for housing - help with income and benefits acquisition, develop plan to help fund move-in costs Help families create tenant resumes - key information to use on housing applications Securing Housing Help homeless individuals identify and pursue potential housing opportunities besides permanent supportive and affordable housing. Help clients tour neighborhoods and properties - address rejections as part of reality testing - “at least look at the place, you don't have to take it”; provide options and discuss trade-offs Help homeless individuals complete and submit required housing applications and other materials, including housing navigator and/or other support person(s) on applications as a contact. Include release of information. Include advocacy/support letters with initial application Help homeless individuals complete housing program or site specific paperwork to obtain particular units or subsidies Assist homeless individuals with obtaining the resources necessary to apply for and move-in to housing (application fees, security deposits, first month rent, moving service, furnishings, bedding, etc.) Moving-in and Transitioning (average of 6 months of support) Complete unit inspection and document any damage or issues prior to move-in Review key elements of rental agreement and expectations to ensure understanding Review any subsidy agreement as well, if needed Establish utilities for the housing unit Apply for low-income assistance utility programs Assist with obtaining furniture, fixtures, and other move-in needs Update address with key agencies and contacts including the post office, health insurance, public benefits, and service providers Establish method for ensuring rent payments are made on time Develop a housing crisis response plan outlining plans if challenges arise that may jeopardize housing stability including key emergency contacts for service and housing- related issues. Possible housing challenges include - mental health/substance use relapse, health and cognitive issues such as, non-payment of rent, conflicts with neighbors or landlord, unauthorized guests, hoarding/cluttering, smoking and fire hazards, plumbing/flooding issues Transition ongoing supports to appropriate service providers and natural supports using a Critical Time Intervention (CTI) model Review ability of homeless individuals to manage activities of daily living (ADLs) and instrumental activities of daily living (IADLs) Utilize information and Housing Specialist(s) to find landlords willing to accept housing subsidies for clients approved for voucher or tenant-based housing subsidy programs Assist clients with move-in to new unit and with transitioning support to permanent supportive housing service provider(s) and/or other resources Help address any challenges with independent living. Consider need for In-Home Supportive Services (IHSS) Support IHSS application and worker selection process if needed. Help develop skills relevant to living with others in residential community - conflict resolution, communication skills, raising concerns with neighbors and landlords, etc. Assist with helping individuals create a sense of home - personalization, inviting guests, art work, etc. Administration Update and/or maintain all required tools, drop box and screening forms Gather statistical data to monitor program effectiveness Assists with providing input for grant reports Attend weekly or biweekly program staff meetings, trainings and all-staff meetings that are held during the day Successfully complete all HMIS Privacy and Security trainings Maintain confidentially regarding clients, staff and other agency affairs Modeling Behavior Promote a positive environment by modeling a positive, professional demeanor at all times, including treating each community member with dignity and respect Follows all program guidelines Maintain confidentiality regarding families and staff members Conduct business in accordance with the EOCP Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community Qualifications EDUCATION AND EXPERIENCE Required Qualifications Bachelor of Arts degree in Social Work, Psychology or related field Minimum three-year experience of working with the homeless, people who are dually diagnosed, or living with substance Knowledgeable about dynamics of homelessness, substance abuse, mental health, and the chronically homeless Ability to build supportive and respectful working relationships with individuals who are diagnosed with a mental illness that instill hope and promotes self-determination Familiarity with public benefits, chemical dependency, health, and social service programs in Alameda County Excellent knowledge of local housing market Knowledge and experience utilizing basic counseling and Motivational Interviewing (MI) techniques Ability to use conflict-resolution skills to de-escalate volatile situations with clients Excellent written and oral communication skills Ability to meet deadlines and complete multiple tasks in a timely manner Ability to work effectively with a team of other professionals and coordinate services/activities with each member, as needed Capacity to work well in a fast-paced environment Demonstrated ability to maintain a calm demeanor Capacity to set priorities in the presence of conflicting needs in consultation with supervisor Strong self-awareness and sense of limitations Appropriate professional and personal boundaries with high integrity Ability to maintain professional attitude and appearance at all times Excellent organizational and time management skills Proven ability to work independently and as an effective and collaborative member of a team Must dress neatly and professionally when reporting to work and assisting clients on and off site Ability to work flexible hours, including some weekends and evenings Preferred Qualifications Experience working in a homeless drop-in center or shelter setting strongly preferred Knowledge of rapid re-housing techniques Experience with street outreach a plus LANGUAGE SKILLS: English, second language, especially Spanish or American Sign Language a plus MATHEMATICAL SKILLS: High School level REASONING ABILITY: Able to utilize good judgment, think logically and make sound decisions. Demonstrated ability to outline realistic service plans. COMPUTER SKILLS: Experience working with computers and successful utilization of Word and Excel. Must possess knowledge of the internet and be able to retrieve resources and email and ability to perform word processing. CERTIFICATES, LICENSES, REGISTRATIONS: Reliable transportation and proof of a valid and current California Driver's License and current insurance along with a clean DMV record required. This position requires an annual tuberculosis test. PHYSICAL REQUIREMENTS The employee in this position is regularly required to use hands to type, handle, feel The employee in this position is frequently required to climb stairs, walk, sit, talk and hear The employee in this position is occasionally required to stand, stoop, kneel, crouch or reach The employee in this position must occasionally safely lift and/or move up to 40lbs Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus WORK ENVIRONMENT: Ability to work in a diverse and stressful environment serving chronically homeless individuals with multiple issues.

Job Details Oakland, CA $20.00 - $20.00 HourlyDescription Prep/ Line Cook Job Description This is 2 different positions Prep Cook - 22$ hourly Driver - 20$ hourly (Drivers will be expected to handle food and need food handlers certificate) Title: Prep/Line Cook/Driver Delivery of Meals Reports to: Food Service Manager FLSA Status: Weekends and On-Call / Non-Exempt Shift: 4AM weekdays start 6AM or 10AM weekends start SUMMARY EOCP offers emergency shelter and transitional housing to homeless and vulnerable residents of Oakland and Alameda County. EOCP's mission is to empower individuals and families to regain a life of self-reliance. We provide dignified, compassionate, and comprehensive support services that prepare homeless people to successfully transition to well-being and sustainable permanent housing. The Prep/Line Cook: Accurately and efficiently cook all food as well as prepare and portion food products prior to cooking. Line Cook is Responsible /performing basic food preparation tasks and assisting the Food Service Manager and Head Cook. They typically complete smaller responsibilities like cutting meat, mixing sauces or chopping vegetables. Line Cooks are often assigned a certain task each time they work and will stay in that section of the food preparation line for a majority of their shift unless they are asked to move about to do other kitchen task. They're responsible for cleaning prep station and making sure it's set up properly before the start of their shift. They'll also stock the kitchen as needed. Line cooks must regularly check the food prep and storage areas to ensure they don't violate any health codes or safety regulations. Line Cook needs to have an up to date SerSafe Food Handling Certification. Must have Valeted Driver's license ESSENTIAL DUTIES AND RESPONSIBILITIES Prep/Line Cook/Deliver Meals Begin work wearing mask and chef jacket or chef shirt. Thoroughly read your daily task sent out in a text please respond when task is complete. Assist with stocking and setting up kitchen stations. Put away air dry pots and pans. Until further notice submits weekly COVID test. Until further notice upon arrival take temperature. Preparing food including cleaning and cutting ingredients. Complete daily cleaning schedule of appliances, food preparation, and storage it ems. Plating prepared foods based on senior cook guidance. Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shift. Organize donated food stock, regularly rotating using the FIFO system, and ensuring that food items in freezers and refrigerators are covered and labeled appropriately. Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations. Once a week do a thorough clean in the kitchen. Line Cook are required to work in a fast pace. Line cook must be great multi-tasking often have several preparation tasks to complete at once. Assumes 100% responsibility for quality of products serve d. Open to learn on the job even if they have prior work experience. This is because EOCP follows different procedures, and there is a wide range of safety and regulatory policies. Prepares a variety of food items for cooking in ovens, fryers and a variety of other kitchen equipment. Ability to work overtime if needed. Complete opening and closing checklists. Refer to Daily Prep list at the start of each shift for assigned duties. Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures. Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period. Maintains a clean and sanitary work station area including table s, shelves, oven, fr yers, past a/ rice cooker, sauté burners and refrigeration /freezer equipment. Handles stores and rot at es all products properly. Promptly reports equipment and food quality problems to Food Service Manager Informs Food Service Manager immediately of product shortages. Closes the kitchen properly and follows the closing checklist for kitchen stations. Performs other related duties as assigned by the Food Service Manager. Deliver and serve meal to Family Matter's and drop off meals to Our House, Veteran at Hotels twice daily. Only take accurate 15 minutes breaks and 30 minutes lunch break Qualifications QUALIFICATIONS Education and Experience Completion of vocational school or two-year associate degree At least one year of cooking experience Excellent kitchen knowledge and ability to work as part of a team. A valid California Driver's License and ability to pass a drug test and a background check. A COVID vaccination, booster shot, or willingness to receive a vaccination and booster. Strong organization and active listening skills. The ability to work on your feet for most of the day and lift 30 pounds at a time Exceptional time management skills Supervision Maintain a positive attitude with residents, volunteers and staff. Assist in training and coordination of volunteers under the direction of the Food Service Manager. Attend all required supervisory meeting, staff meetings and trainings as required.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< We are currently seeking Vietnamese-speaking Licensed or Pre-Licensed Mental Health Clinicians for our world-class Mental Health Services program! *Salary Range: $5,815.42 - $10,762.50/month commensurate with experience and qualifications Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! About the Mental Health Clinician role: Mental Health Clinician - PurposeUnder clinical supervision, the Mental Health Clinician provides assessment and diagnosis to clients with dual diagnosis, provides individual, group and family psychotherapy, prepares individual service and coordination plans, documents clinical outcomes and acts as an advocate. Mental Health Clinician - Principal ResponsibilitiesThe following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying the following functions:1. Provides individual, group and family therapy to persons with a developmental disability who are diagnosed with severe mental illness.2. Utilize professional education and training to diagnose and treat the clients' mental illnesses.3. Provide psychotherapy to empower clients to identify and manager their psychiatric symptoms to enable them to be maximally functional in the larger community.4. Constantly assess clients for potential harm to self, harm to others, or potential victimization and take appropriate measures to maintain safety. This includes, initiate involuntary hospitalizations when necessary to maintain safety.5. Provide 24-hour on-call crisis intervention.6. Use professional training and credential to advocate for clients with other agencies, educate other agencies to recognize and deal with the needs of clients who have a developmental disability and are diagnosed with a mental illness.7. Develop relapse prevention strategies with clients and their support systems to prevent future psychiatric hospitalizations and loss of community placements.8. Participate as an integral part of a multi-disciplinary team designed to maximally meet the psychiatric and psychological needs of clients.9. Regularly attend training to update and keep current skills and maintain license.10. Maintain appropriate treatment records and documentation as required.11. Other duties as assigned to assure efficiency of the program. Mental Health Clinician - Minimum Qualifications The Mental Health Clinician should be enrolled in a Masters or Doctoral degree program (MSW, MFT, PhD) that is eligible for licensure to provide psychotherapy by the Board of Behavioral Science Examiners, or the Board of Psychology. Qualifications of the Licensed Mental Health Clinician:The Licensed Mental Health Clinician should possess current licensure current as a LCSW, LMFT, or Clinical Psychologist and experience working with persons with developmental disabilities. All licensed clinicians, upon hire or upon obtaining licensure, are required to be Medicare credentialed by submitting a Medicare enrollment application. Mental Health Clinician - Required Knowledge, Skills and Abilities 1. Basic computer skills in work processing and spreadsheet application.2. Ability to observe, evaluate, document and communicate verbally and in writing.3. Ability to accept supervision and work cooperatively as a team member with co-workers as well as with the client and community resources.4. Knowledge of disabilities and the biological, psychological and social models.5. Ability to utilize critical thinking skills in decision making situations, good organizational and record keeping skills, and good independent judgment.6. Knowledge of psychotherapy.7. Knowledge and understanding of multidisciplinary team and family dynamics.8. Ability to be flexible with scheduling and prioritization of tasks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primarily works in an office environment. Long periods of sitting. Some use of computer for record keeping, periods of intense concentration. Some travel to satellite locations, exposure to outdoor conditions.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications Job Summary:An Individual in this position is responsible for overseeing the development, implementation, and ongoing management of individualized behavior support services for individuals with complex behavioral and mental health needs. This role ensures compliance with applicable regulations, promotes best practices in positive behavior support, and leads a multidisciplinary team to achieve high-quality, person-centered outcomes. Key Responsibilities:· Provide leadership and direction for the Enhanced Behavior Modification · Program across all operational areas.· Oversee the assessment, planning, and implementation of enhanced behavior support services, ensuring all plans are evidence-based, person-centered, and trauma-informed.· Supervise Registered Behavior Therapists (RBTs) and support Board Certified Behavior Analysts (BCBAs), and other program staff.· Ensure all Behavior Support Plans comply with local, state, and federal regulations, including applicable licensing standards.· Monitor program effectiveness through data analysis, incident reports, quality assurance activities, and feedback from stakeholders.· Facilitate training and professional development for staff on behavioral support strategies, de-escalation techniques, and regulatory compliance.· Collaborate with internal and external stakeholders including families, caregivers, residential providers, schools, and funding agencies.· Maintain accurate records, documentation, and reports required for compliance and program improvement.· Serve as a resource and subject matter expert in behavior support practices.· Lead crisis response planning and review critical incidents to ensure safety and promote long-term behavioral stability.· Promote a culture of respect, dignity, and inclusion for all program participants.· Assist with program expansion strategies.· Perform other duties as assigned. Required Qualifications:A four-year degree in Applied Behavior Analysis, Psychology, Social Work, Special Education, or a related field and a minimum of 5 years of supervisory experience in a behavioral health or support services setting or an approved combination of education and work experience. Required Skills and Knowledge:· Excellent leadership, organizational, and communication skills.· Experience with publicly funded support systems.· Knowledge of applicable laws and standards (e.g., Lanterman Act, IDEA, HCBS Waiver).· Strong understanding of positive behavior support principles and behavior analytic strategies.· Proficiency in MS Office Suite Environmental ConditionsOffice and field-based work. Time spent sitting, using a computer station, periods of intense concentration, using the telephone, computer and performing paperwork. Time spent in meetings, travel to various work site locations. Some exposure to outdoor weather conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Pay Rate: $21.75 per hour ***This position works within all of Santa Clara County*** SummaryProvides individualized service to HOPE clients to assess and remediate barriers, which inhibit successful integration into the community. May also provide travel and or in-home training and intervention as assigned for HOPE clients place in community employment settings. Work closely with clients and families to determine training goals and ongoing success. Essential FunctionsThe following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Provides 1:1 assessment, training and follow up in the consumer's home and community as identified in their ISP (Individual Service Plan).2. Provides travel destination training for clients.3. Assure compliance with safety and confidentiality standards.4. Acts as a program monitor for assigned clients. Complete required forms and accountability documentation, incident reports, case recordings, termination, client attendance, billing, floor files, and other required documentation.5. Performs task analysis and time studies for wage evaluations as required by DOL.6. Assess and document client progress, performs quality control.7. Maintains all assigned client case records. Participates in case reviews and goal planning. Schedule transportation, prepare required documentation, reporting.8. Responsible for maintaining a professional relationship with consumers, parents, care providers, co-workers and appropriate others. Represents HOPE in the community.9. Acts as advocate on behalf of clients served, providing intervention and consultation as needed.10. Acts as a mandated abuse reporter.11. Perform other duties, as assigned, to assure efficiency of program services. Qualifications RequiredHigh School diploma, G.E.D. or equivalent, plus one year of related experience working with people with disabilities in a rehabilitation environment. Required Knowledge and Skills1. Interest and ability to understand and relate with adults who have developmental/ multiple disabilities.2. Ability to relate in a positive and constructive manner with clients, their families, the community and staff members.3. Ability to accept supervision and work cooperatively as a team member with all Supported Living/Mobility and other Agency personnel.4. Ability to observe, evaluate, document and communicate verbally and in writing, client performance and social behavior.5. Knowledge and understanding of physical and mental disabilities, alternative communication systems and assistive technology.6. Utilization of critical thinking skills in decision making situations, good organizational and record keeping skills.7. Maintain valid CPR and First Aid certification.8. Knowledge and commitment to the principles and concepts of normalization and a commitment to enhance community integration of adults with developmental disabilities9. Flexible, positive and cooperative approach to scheduling and task prioritization in a consumer-driven environment. Environmental ConditionsExtensive amount of time traveling in the local community, standing and walking. Exposure to dust, noise, pollens and various weather conditions; writing and computer work; use of variety of alternative transportation modes.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans, Birthday Holiday and more! *Salary : $62.50 per hour commensurate with experience and qualifications The Hope Services Homestart program is hiring Speech Language Pathologists to provide 1:1 services to infants and toddlers with special needs in a mostly home based program. Occasionally, speech therapy occurs at our office. Hope Services is the Bay Area's largest non-profit agency, providing a wide array of quality services for persons with developmental disabilities since 1952! Will you join us? Pay commensurate with experience. About the position: The Speech Language Pathologist provides communication assessments and developmental activities. They also provide parent education and training relative to developmental disabilities, promote and document progress, document clinical outcomes and act as an advocate. Principle Responsibilities:The following responsibilities represent the essential functions of the Speech Language Pathologist position. 1. Function independently and autonomously in providing home and/or clinic based speech therapy to infants and families, and maintain assigned caseload.2. Provide evaluation and treatment addressing speech and language developmental domains.3. Perform comprehensive speech pathology assessment of infants and identify neurological sequelae and develop and implement treatment plan based on assessment findings.4. Perform oral-motor assessment and identify oral motor pathology and language disorders, provide therapy treatment as indicated.5. Provide updated, developmental information at scheduled IEP's and IFSP's and establish appropriate goals and objectives.6. May provide clinical oversight to speech pathology students working toward licensure.7. Presents in-service trainings to HOPE staff and provide trainings to outside agencies. (Optional)8. Collaborate with physicians and outside agencies regarding developmental and other health related issues.9. Act as consultant to other agency professional including, physical therapists, occupational therapists and developmental specialists. Provide clinical oversight of speech pathology students.10. May perform other duties as assigned to assure efficiency of program. Minimum Qualifications: The Speech Language Pathologist should possess a Master's degree in Speech Language Pathology, plus License as a Speech Language Pathologist. 1+ year of related experience working with children or people with disabilities is a plus. Required Knowledge, Skills and Abilities 1. Basic computer skills in word processing.2. Ability to observe, evaluate, document and communicate verbally and in writing.3. Ability to accept supervision and work cooperatively as a team member with coworkers, as well as with the client and families.4. Knowledge of disabilities and syndromes.5. Ability to utilize critical thinking skills in decision making situations, good organizational and record keeping skills, and good independent judgment.6. Knowledge of infant assessment and developmental activities.7. Knowledge and understanding of team and family dynamics.8. Ability to be flexible with scheduling and prioritization of tasks. Physical & Environmental ConditionsConsiderable travel in the community, primarily performs work in the client home. Occasionally, speech therapy occurs at our office. Lifting, moving stretching, walking and crawling during training activities with the child and family. Exposure to outdoor conditions, dust and pollens. Some computer work and periods of intense concentration. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Job DescriptionAre you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Location: San Mateo County (Pacifica, Daly City, San Bruno, South SF). Pay Rate: $21.25 per hour Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! Purpose:The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Principle Responsibilities:1. Provide group and/or individual support in the community as identified in the consumer's Individualized Personal Plan.2. Develop opportunities for clients to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members.3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer.5. Act as advocate on behalf of consumers served.6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning.9. Coordinates consumer programming with Center's activities, services, and staff.10. Acts as a mandated abuse reporter.11. Perform other duties as assigned, to assure efficiency of program services. Minimum Qualifications: The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California driver's license and clear driving record. Knowledge, Skills and Abilities of the Community Support Facilitator role:1. A belief that all people are valued members of the community.2. An understanding of the principles of normalization and commitment to community integration.3. Ability to work independently and cooperatively as a member of the team.4. Excellent communication and documentation skills including use of computerized word program and data base.5. Knowledge and understanding of alternative communication systems and assistive technology.6. CPR and First Aid certification (Hope can provide necessary training, if needed).7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults.8. Ability to be flexible with scheduling and work in a consumer driven environment9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions:Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! Pay Rate: $21.25 per hour Schedule: M-F 3:00pm-10:30pm Purpose:Provides individualized service to HOPE clients to assess and remediate personal and social barriers, which inhibit success in community settings. May also provide job-site training and intervention as assigned for HOPE clients place in community employment settings and work closely with clients and employers to determine job training goals and ongoing success. Assures quality of services provided, are consistent with HOPE's mission and values. Principle Responsibilities:The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Provides needed supports to assure client success in employment placements. Evaluation, training, goal setting and follow-up services for successful job retention.2. Acts as a liaison with the employer, providing training and supports, consultation on employment related issues for success of long term employment.3. Acts as a program monitor to assigned clients, provides advocacy and referrals as needed. Assists clients with accommodations and ADA related issues.4. Complies with employer policies and procedures while assigned to their locations. 5. Represents the Agency in the community. Maintains a professional relationship with family members, employers, and funding sources.6. Completes all required reports and documentation, maintains complete and accurate case files, conducts annual and semi-annual meetings, prepares individualized service plans.7. Assures compliance with Agency and departmental safety and confidentiality standards.8. Works independently in the community, develops and implements instructional plans, social skill training and provides interventions as needed.9. Works in a variety of settings and assignments as needed to accommodate changing needs and or requests by contracting employers, including hours of work and location.10. Performs task analysis and time studies for wage evaluations as required by DOL.11. Acts as a mandated abuse reporter.12. May perform other duties as assigned to assure the efficiency of the program. Minimum Qualifications:High School diploma, G.E.D. or equivalent plus one year of related experience working with people with disabilities in a rehabilitation environment. Reports To: Program Coordinator or Site Manager Supervisory Responsibility none Required Knowledge, Skills and Abilities1 Ability to understand and relate to individuals with disabilities, their families, the community and HOPE personnel.2. Flexibility in scheduling of work hours, location and type of assignments within the greater service region.3. Ability to observe, evaluate, document and communicate verbally and in writing.4. Ability to accept supervision and work cooperatively as a team member with all Employment Services staff as well as with the client and employers.5. Ability to teach good work habits and social skills to individuals with developmental disabilities in a variety of settings.6. Ability to utilize critical thinking skills in decision making situations, good organizational and record keeping skills, and good independent judgment.7. Basic computer knowledge.8. Ability to perform all duties associated with time study development9. Knowledge and commitment to the principles and concepts of normalization.10. Ability to be flexible with scheduling and prioritization of tasks.11. Ability to transport self and clients to multiple employer locations as needed. Physical & Environmental ConditionsExtensive amount of time driving and transporting clients in the local community, standing and walking. Exposure to dust, noise, pollens and various weather conditions; writing and computer work; use of machinery in a production environment as well as large equipment at employer locations.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement, Generous Paid Vacation and Sick Time accrual plans and more! *Salary Range: $24.00 - $28.00 per hour commensurate with experience and qualifications Are you seeking fulfilling work that gives you the opportunity to make a difference in the lives of others? Do you believe in the integration of persons with disabilities into all aspects of community membership? Do you enjoy assisting others in the learning process? Then read on... The renowned Hope Services Counseling Center is hiring full-time, fully benefited Therapeutic Behavioral Specialists to work with children and young adults (5-21 years old) with intellectual disabilities and mental health issues under the Therapeutic Behavioral Services (TBS) Program. Behavioral Specialists are part of a mental health multi-disciplinary team. TBS is a community-based program. Hope Services is the Bay Area's largest non-profit agency, providing a wide array of quality services for persons with developmental disabilities for over 60 years! Will you join us??? Responsibilities of the Therapeutic Behavioral Specialist: 1. Provides 1:1 assessment, training and follow up in the consumer's home and community as identified in their Mental Health and TBS assessments2. Implements positive behavior programs for qualified clients in the community.3. Assure compliance with safety and confidentiality standards.4. Acts as a program monitor for assigned clients. Complete required forms and accountability documentation, incident reports, case notes, termination, client attendance, billing, and other required documentation.5. Performs behavioral interventions as prescribed.6. Assess and document client progress, performs quality control.7. Maintains all assigned client case records. Participates in case reviews and goal planning. Schedule transportation, prepare required documentation, reporting.8. Responsible for maintaining a professional relationship with consumers, parents, care providers, co-workers and appropriate others. Represents HOPE in the community.9. Acts as advocate on behalf of clients served, providing intervention and consultation as needed.10. Acts as a mandated abuse reporter.11. Perform other duties, as assigned, to assure efficiency of program services. Minimum Qualifications: The Therapeutic Behavioral Specialist should possess a Bachelor's degree in Psychology or its equivalent as approved by SCCMH. Required Knowledge, Skills and Abilities of the Therapeutic Behavioral Specialist: 1. Interest and ability to understand and relate to children with developmental/mental health disabilities and behavioral challenges.2. Working knowledge of handling aggressive/assaultive behaviors.3. Ability to relate in a positive and constructive manner with clients, their families, the community and staff members.4. Ability to accept supervision and work cooperatively as a member of the counseling support team5. Ability to observe, evaluate, document and communicate verbally and in writing, client performance and social behavior.6. Knowledge and understanding of psychological and mental health disabilities, alternative communication systems and assistive technology.7. Utilization of critical thinking skills in decision making situations, good organizational and record keeping skills.8. Maintain valid CPR and First Aid certification.9. Knowledge and commitment to the principles and concepts of normalization and a commitment to enhance community integration of adults with developmental disabilities10. Flexible, positive and cooperative approach to scheduling and task prioritization in a consumer-driven environment.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< *Salary Range: $5,859.00 - $6,414.75.00 per month commensurate with experience and qualifications Purpose:Provides resources support and training to staff and clients to facilitate agency, program, and consumer goals. Supervision, hiring and training staff, budgeting and contract fulfillment, and assignments to perform or discharge special projects in areas of responsibility. Ensures maintenance of equipment, ordering of supplies, inventory and quality of service. Principle Responsibilities:The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute and volunteer staff as assigned. Provides all aspects of supervision, evaluation, and training of staff.2. Acts as a resource for rehabilitation, program development, community based employment and activities, acts as a liaison between program services and the community.3. Provides oversight of daily operations and services including case management, communications, and advocacy, assures quality services are provided in timely manner.4. Assures timely communications with persons served, families, care providers, funding sources, staff, management and community.5. Participates in the development and implementation of the Agency planning effort including departmental budgeting, policies and procedures, and the implementation of Agency goals.6. Oversees accuracy and timeliness of billing, payroll, funding, DOL compliance, inventories, training records, and various internal and external reports.7. Conducts tours, presentations and client intakes.8. Assures compliance with all safety regulations.9. In the absence of a manager, if assigned, may act in that capacity.10. Provides direct service in program operations as needed to assure adequate staffing ratios.11. Acts as a mandated abuse reporter.12. May perform special projects or other duties as assigned to assure the efficiency of the program. Minimum Qualifications: Bachelor's degree or equivalent plus three years of related experience working with people with disabilities in a rehabilitation environment. Reports To: Manager Supervisory Responsibility: yes Required knowledge, Skills and Abilities: 1. Proficiency in MS Word, Excel, database and spreadsheet 2. Ability to communicate effectively and provide excellent customer service 3. Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers 4. Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights 5. Ability to observe, evaluate, document and communicate verbally and in writing 6. Knowledge of rehabilitation and program development Environmental Conditions:Constant movement around service area, and travel into the community. Time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Exposure to outdoor weather and environmental conditions. Positions connected to a production environment are also exposed to times of fast paced activity, loud noise and to dust and airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< *Salary Range: $95,000 - $105,000/year commensurate with experience and qualifications SUMMARYUnder the general direction of the District Director, the Assistant Director supports the operational oversight of programs and services for program participants. This role ensures quality service delivery, regulatory compliance, program development, and staff leadership and overseeing day-to-day operations to meet agency and participant goals. ESSENTIAL FUNCTIONS Program Operations & Oversight· Provide daily oversight of services and operations, ensuring timely, high- quality support for clients.· Develop and monitor systems for communication, scheduling, and service coordination.· Ensure all services comply with applicable regulations, funding requirements, and agency policies.· articipate in agency-wide planning efforts, including departmental budgeting, policy development, and goal implementation. Staff Supervision & Development· Ensure programs are adequately staffed through recruitment, hiring, scheduling, and orientation of direct service staff.· Supervise and train supervisory staff, promoting a culture of continuous improvement, accountability, and person-centered care.· Provide leadership during periods of transition, stepping into the Director's role as assigned. Compliance & Quality Assurance· Oversee the accuracy and timeliness of billing, payroll, documentation, training records, and reports.· Ensure compliance with Federal and State standards, client rights, safety, and health regulations.· Serve as a mandated reporter and lead investigations as necessary. Program Development & Community Engagement· Represent the agency in external meetings and events, cultivating partnerships and promoting services.· Support efforts in service expansion, strategic partnerships, and funding alignment. Administrative & Reporting Responsibilities· Assist with preparing and managing program budgets.· Ensure accurate record-keeping and reporting in alignment with internal and external requirements.· Lead or contribute to special projects as assigned by the Director.· Other duties as assigned. REQUIRED QUALIFICATIONS · Bachelor's degree in Social Services, Psychology, Rehabilitation, Public Administration, or a related field.· Minimum 5 years of experience working with individuals with developmental disabilities or related populations.· 2+ years of progressive management or supervisory experience.· Or an approved combination of education and work experience. REQUIRED SKILLS AND ABILITIES · Strong knowledge of IDD services and person-centered planning.· Ability to supervise and mentor diverse teams.· Ability to effectively manage competing priorities and adapt to organizational change.· Familiarity with budgeting, compliance tracking, and billing processes.· Excellent written and verbal communication skills.· Proficiency in Microsoft Office Suite, client data management systems, and electronic documentation tools. WORK ENVIRONMENT The work environmental characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Typical office and program site setting with regular use of computers, phones, and general office equipment. Frequent travel between program locations/off-site events across counties. Occasional exposure to outdoor elements and varied working conditions. Reasonable accommodation may be provided upon request. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Salary Range: $5,980.00 - $8,755.00 per month commensurate with experience and qualifications Summary Manages the full functions of a service center (EMCC and Supported Employment), providing multiple services to consumers at multiple locations. Supervision and staff development, program planning, and implementation to meet agency, program and consumer goals. Develop community awareness and facilitate inclusion of persons with disabilities into the community. Provides budget development, fiscal management, and grant management. Essential Functions The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions: 1. Provide leadership in program and business development. Write service designs; make recommendations for new businesses, programs and services. 2. Develop and manage departmental budgets for assigned services or programs. Monitor and analyze monthly reports of income and expense to assure targets are maintained. 3. Oversee all personnel actions including hiring, evaluation, training, discipline and terminations. Provide training, development, and orientation of staff. 4. Oversee and assure quality of service and business operations of home department as well as external business operations as assigned or developed in service center jurisdiction. Manage special projects. 5. Develop and maintain external relationships with funders, families and other agencies/businesses. Conduct tours and perform presentations as needed. 6. Attend management, board and committee meetings, directs regular departmental staff meetings. May lead Agency wide task force or special projects. 7. Assures compliance with Agency policies and procedures, and Agency wide safety programs. Leads the implementation of the program safety program. 8. Acts as a resource for other programs/departments, staff and the community in area of concentration and /or expertise. 9. Develops program manuals, brochures and publications. 10. Provides direct service in program operations as needed to assure adequate staffing ratios. 11. Acts as a mandated abuse reporter. 12. Performs other duties as assigned to assure efficiency of program. Qualifications Required Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education. Some positions may require specific credentials, certification and/or license. Required Knowledge and Skills 1. Proficiency in MS Word, Excel, database and spreadsheet 2. Ability to communicate effectively, both verbal and in writing, and provide excellent customer service. 3. Ability to provide leadership, guidance and direction toward program and agency goals and vision, and facilitate quality delivery of services and products to a wide range of internal and external customers. 4. Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health and client rights 5. Knowledge of relevant legislation and regulations. 6. Knowledge of rehabilitation and program development, relevant legislation, rules and regulations. 7. Ability to work independently and as a team member, relate to individuals with disabilities and their families, represent HOPE in the social, business and community environment in which the agency functions. Environmental Conditions An enclosed office environment. Considerable amount of time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Some exposure to outdoor weather conditions. Positions connected to a production environment are also exposed to times of fast paced activity, loud noise and to dust and airborne particles. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Bring your special talents and caring attitude to a job that will make all the difference in someone's life! Be a Companion to people with developmental disabilities. Are you passionate about including people in all aspects of life? Do you love to inspire others and prefer to be on the go? Looking for meaningful work and not just a job? This may be the position for you! We seek dynamic people to work with adults with developmental disabilities. Help them build relationships and experiences in their homes and communities. Work independently within a small team. Flexible hours and shifts are available. *Pay Rate: Up to $20.50 per hour commensurate with experience and qualifications Companion - Responsibilities: The Companion provides social and recreational support to consumer in their home, neighborhood and home community.Provides consumer with companionship and friendship.Assists in the development and expansion of consumer participation in leisure activities.Ensures consumers integration into community activities, events and services.Assures a safe environment, provides protective supervision and advocacy.Assists with the development of a circle of support, build and maintain relationships with family, friends and neighbors.Provides daily living skills training and support, assists consumer in maintaining positive health and home.Provides transportation to consumer including public transportation, own car or as needed.Responsible for communicating all consumer related information to appropriate staff in a timely manner.Acts as a mandated abuse reporter.May perform other duties as assigned to assure quality services to the consumer. Companion - Required Knowledge and Skills 1. Knowledge of good health practices and the ability to support positive environment 2. Knowledge of community resources and activities within the home community. 3. Ability to work independently 4. Demonstrates good judgement and decision-making skills. 5. Responds proactively in emergency situations. 6. CPR and First aid certified (training provided!) Companion - Minimum Qualifications:The Companion should possess a high school diploma, GED or equivalent, plus related experience working with people with disabilities in a rehabilitation environment, or approved combination of experience and education. Possession of valid California driver's license, clear driving record, and auto insurance are required. Completion and clearance of fingerprints for DOJ criminal background check, Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Travel in the consumers home neighborhood, providing physical and emotional support to the consumer in community based activities. Exposure to outdoor weather, dust and pollens. In the consumer's home, performing personal care tasks, use of typical home appliances and special assistive equipment as needed by the supported consumer.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us?? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.