Hopper jobs - 65 jobs

About the Role We are seeking a Principal Product Manager (PM) to lead our Distribution organization - the team responsible for all distribution and fulfillment across our B2B and B2C channels for Lodging, Cars, and Homes. This product manager will own the P&L for all of our distribution business and is critical for the growth of the travel business. This leader will drive strategy and execution for how our inventory reaches partners and customers globally, ensuring best-in-class performance, reliability, and financial integrity. Responsibilities Distribution & Fulfillment Ownership Lead the team responsible for all distribution and fulfillment across B2B and B2C partners for Lodging, Cars, and Homes. Own the end-to-end experience of how supply is distributed, discovered, and booked across all partner channels. Drive efficiency and reliability in fulfillment processes to ensure seamless delivery of travel products. Lead integrations with partners, including technical discovery. Inventory Distribution to Bed Banks Develop and own the product strategy for distributing our inventory to external bed banks and aggregators. Optimize the reach and monetization of our inventory across global marketplaces. Work closely with supply, partnerships, and engineering to scale inventory distribution and maintain competitive advantage. Partner Integrations & Fulfillment Health Oversee partner integrations and maintain the health of our technical distribution stack. Define, track, and improve key fulfillment metrics across all business lines (Lodging, Cars, Homes). Ensure a scalable, resilient, and performant architecture that supports rapid growth and innovation. Financial Reconciliation & Dispute Management Partner with Finance and Operations to manage the financial reconciliation framework for distribution transactions. Own product requirements and tooling for dispute management, transaction accuracy, and payment integrity. Enable automation and transparency in reconciliation processes through robust product infrastructure. Pricing Infrastructure & Partner Economics Lead the strategy and evolution of our pricing infrastructure across all B2B and B2C partners. Build systems that enable flexible, dynamic, and profitable pricing configurations. Collaborate with Data Science, and Partner Success to optimize pricing models and margins. Qualifications 5-7+ years of experience in Product Management, with at least 2+ in a senior or lead PM capacity. Proven experience owning product strategy and roadmaps in travel, marketplaces, or e-commerce. Deep understanding of partner integrations, APIs, pricing systems, and financial reconciliation. Excellent communication and stakeholder management skills across cross-functional teams. Demonstrated ability to define vision and execute high-impact, multi-year roadmaps. Strong experience with metrics-driven product development and defining KPIs. Analytical thinker with the ability to make trade-offs between cost, scale, and performance; Able to navigate complex technical and business domains. What You'll Bring A strategic mindset paired with a builder's instinct. A passion for scaling global distribution networks and improving partner experiences. The ability to translate complex business goals into cohesive product strategy and execution. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

A leading audio-visual services provider is seeking a Sr. Technical Lead in Boston, MA. The role focuses on ensuring high-quality execution of events through the setup and management of audiovisual equipment. Responsibilities include mentoring team members, providing exceptional customer service, and troubleshooting technical issues on-site. Candidates should hold a Bachelor's degree and have a minimum of 2 years in a related field. A valid driver's license is required. This position offers competitive pay and opportunities for professional growth. #J-18808-Ljbffr

A leading audiovisual services company is seeking a Sr. Technical Lead in Boston, MA. This role focuses on executing flawless events through effective setup and operation of advanced audiovisual equipment. Candidates should have at least 2 years of relevant experience and strong customer service skills. Additional responsibilities include troubleshooting technical issues, supervising technicians, and providing mentorship to team members. The position offers a competitive salary ranging from $21.91 to $26.84 per hour. #J-18808-Ljbffr

The Production Operations Lead ensures Encore's Production Operations team delivers accurate and timely financial and operational support. Reporting to the Operations Manager, Production, this role executes daily processes, maintains data integrity, supports Oracle system functions (including vendor activations), and performs job costing for smaller revenue-tier events. By owning core operational tasks and surfacing variances, the Lead enables consistency, reduces risk, and helps Encore deliver reliable insights that support decision-making across the business. The role balances tactical execution with light problem-solving and interpretation of data. Key Job Responsibilities Financial Accuracy & Processing * Open, process, and track purchase orders (POs) for Production-billed events, maintaining accuracy in Smartsheet and Oracle systems. * Manage vendor activations in Oracle, including setting up new suppliers, verifying information, and resolving activation issues to ensure timely processing. * Process job costing functions for smaller revenue-tier events, ensuring timely and accurate entry of costs against budgets. * Support accrual tracking, reconciliation of prior-month entries, and alignment with Finance on close cycles. * Flag discrepancies and escalate issues to the Operations Manager when needed, ensuring errors are resolved at the source. Operational Support * Maintain organized project and financial records, ensuring documentation is complete, accurate, and accessible. * Provide day-to-day support to Event Production and Project Management teams, including onboarding new vendors and freelance staff. * Contribute to preparing data for budget reviews, revenue reports, and Production's monthly financial meetings. Systems & Process Integrity * Serve as a frontline resource for Oracle support, addressing vendor, PO, and workflow questions from internal partners. * Ensure consistent use of Smartsheet, Oracle, and related tools to maintain data accuracy. * Identify recurring issues in daily workstreams and recommend adjustments to drive efficiency. * Support testing and adoption of new processes or tools piloted by the Operations Manager and Director. Collaboration & Service * Act as a resource for internal teams with process, timeline, and system-related questions. * Uphold Encore's value of Delivering World Class Service by ensuring operational support enables smooth delivery across Production and Venue Ops. Job Qualifications * High School Diploma required, business or finance coursework preferred. * 2+ years supporting operational or financial workflows involving POs or vendors. * Exposure to ERP or financial systems, or ability to learn complex systems quickly. * Excellent customer service skills and the ability to work with cross-functional teams. * Strong interpersonal skills, including written and oral communication skills. * Works well both independently and as a team player. * Proven attention to detail maintaining accurate data across multiple systems. * Ability to multitask. * Microsoft Office 365 experience required. Competency Group Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Tech Savvy Value People * Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1

Who We Are: On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. ON LOCATION On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates several of its own unique experiences. On Location is a subsidiary of Endeavor, a global entertainment, sports, and content company. THE ROLE The role will be responsible for assisting with urgent travel requests for campus, faculty and staff after-hours for multiple university business clients. Your calm demeanor and your ability to work in a fast-paced environment will help travelers as they navigate changes in their plans. In the role, you will book domestic, international, and group travel using the Sabre reservations system. This is a remote, full-time position requiring work until 10pm ET some evenings during the week, and 16-20 hours on Saturday and Sunday during the day such as 8am-5pm ET, or 8am-7pm ET. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Book domestic, international, and group reservations for air, car and hotel using the Sabre GDS. Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications. Protect each University's data, and actively comply with the Company's PCI standards. Promote the University's travel program policies, negotiated contracts, and preferred vendors. Apply discount programs appropriately. Understands full and partial exchange process, issuing of MCOs, and ticket voiding. Knows and properly uses: airline terminology, codes, waivers, fare basis, airline rules and tariffs, resource guides, books, and industry contacts. Support online bookings via Concur and assist with schedule changes as needed. Remain informed of all airline rules and regulations and current affairs. Remain informed of grant travel guidelines including Fly America Act. Achieves individual and contractual service level goals related to productivity. Must be able to work under the stress of and meet ticketing deadlines. Must be a team player and be able to adapt in a dynamic environment. This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice. QUALIFICATIONS To perform this job successfully, the candidate must perform each essential duty above at the highest levels. The requirements listed below represent the knowledge, skill, and/or ability required. Preferred Education, Experience, Knowledge, Skills, and Abilities: 4 + years travel consultant experience using the Sabre GDS to include group and international travel. Knowledge of general office PC-based programs, including Microsoft Office Suite. Strong judgment and decision-making skills. Positive attitude and the ability to show empathy. Exceptional communication skills both written and verbal. Ability to work professionally and independently in a home office. Must be able to come to work promptly and regularly. CORE VALUES As the leading experiences company in the world, we strive to be the most innovative and passionate - the best of the best. We uphold these values in our quest for excellence: Exceed all service expectations with our customers, partners, and each other. Create value by enriching people's lives. Do the right thing and bring others along with us - always. Propel the power of diversity in thought, team and experience. Partner to generate win-win solutions. Ignite and empower our team's entrepreneurial spirit. Exude respect and gratitude - treat others as you want to be treated. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off, and 401k plan. On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

Warehouse and Driver Technician (Class C Non-CDL) is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse and Driver Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. Additionally, this position involves operating company vehicles requiring a CDL Class C license for transportation and delivery tasks.The Warehouse and Driver Technician will report to the Supervisor, Warehouse Operations or the Manager, Warehouse Operations. Key Job Responsibilities Inbound/Outbound Order Processing * Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues and/or other warehouses * Perform basic quality control (QC) procedures, presentation of equipment and inventory control Logistics and Transportation: * Prepare and process shipments to ship small parcel, LTL and via internal fleet * Operate industrial powered forklifts including (i.e., Sit-down, reach, stock picker, and powered pallet jack). * Operate company vehicles require a Non-CDL Class C license for the delivery and transportation of goods. * Ensure timely and safe delivery of products to the designated locations. * Conduct pre-trip and post-trip inspections of vehicles to ensure safety and compliance with regulations. Safety: * Perform daily checklists on forklifts and other equipment within the warehouse * Participate in safety team initiatives * Adhere to all safety protocols and transportation regulations while operating vehicles. Warehouse Housekeeping: * Clean and maintain a safe work area * Maintain equipment as necessary Customer Service: * Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments * Maintain a working knowledge of equipment Job Qualifications * High School diploma/GED * 1 to 3 years' experience in warehouse environment * Valid CDL Class C driver's license with a clean driving record. * Ability to lift over 50 lbs. independently * Ability to follow written and verbal instructions * Strong communication skills with other team members, site leadership team and internal and external customers * Organizational skills with an attention to detail and accuracy * Ability to multi-task while working in a fast paced environment * Basic computer skills with an emphasis on Microsoft Office * Experience using an RF based WMS system (preferred) * Experience operating industrial forklift equipment * Experience with DOT regulations and telematics electronic ELD logs (preferred) Competency Group Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Tech Savvy Value People * Communicates Effectively Work Environment Warehouse and Driver Environment Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in both warehouse and driving environments and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status, including days, evenings, weekends, and holidays. When performing driving duties, team members will be exposed to various weather conditions and road environments. They are expected to conduct deliveries and transportation tasks safely and efficiently. Drivers must follow all traffic laws and regulations and ensure vehicles are maintained in good working conditions. This role may require long periods of sitting while driving, as well as loading and unloading materials, which involves physical activity. Safety is paramount, and all driving tasks should be performed with attention to safety protocols. OR Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDWARE

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event Technology. Key Job Responsibilities Equipment Operation * Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. * Troubleshoot technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. Customer Service * Provides excellent service and strive to exceed the expectations and needs of internal and external customers. * Be a leader, mentor, and coach for other Technicians on Encore's Delivering World Class Service philosophy. * Maintains a positive relationship with all clients through effective communication. * Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. * Monitors events and checks in on customers throughout the day. * Understands and fosters the hotel/client relationship. Technical Ability * Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues. * Anticipates equipment challenges and changes in a timely and professional manner. Systems Knowledge * Understands company processes, follows procedures, and completes systems entry and paperwork accurately. * Uses the equipment sheets to determine the equipment scheduled for set up and for strike. * Interacts with other staff and outside vendors for equipment. * Increases revenue by utilizing floor up-selling techniques. * Work with clients to finalize invoices. * As needed, work within Encore systems and applications Job Qualifications * High school diploma required, Associate's degree is preferred. * 2-3+ years of customer service or hospitality experience is preferred. * 2-3+ years of audio-visual experience is required. * A valid driver's license is required for team members in positions that may operate Company vehicles. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Review the requirements: Internal Hourly Requirements.pdf * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* * Additional DOT requirement may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Who We Are: WWE is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal's streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Title: Director, Remote Production & Logistics Reporting Manager: Vice President, Production Logistics WWE has an opportunity to join Production team; this is remote position and will entail a good amount of domestic and international travel. This position is designed to support the Production Logistics team for our weekly live television shows, PLE's, specials and international tours. The position will entail traveling to the weekly live show, advancing work and preplanning, site surveys and other areas of production support. The applicant should be a highly motivated and focused in a very fast paced environment. Responsibilities Prep and advance work for events. Effectively communicating to all parties involved on upcoming event information Traveling to the weekly shows (RAW, SD & PLE) Laying out BOH and production operations for upcoming show Site surveys for future events Processing permits Managing local labor unions and call times Managing show settlements Manage Production Office needs Work closely with Security and credential system to ensure all proper needs are in place Qualifications 5-10 years' experience in Television and /or Live Event entertainment touring experience Knowledge of arena and stadium operations Versed in touring logistics Trucking Travel planning Timetables and scheduling Depth in rigging, lighting, sound, pyrotechnics and power distribution Experience working with labor unions and private labor Understanding of CAD - drawings skills preferred High level of organization and multitasking skills This is a Team environment, working within a team with a positive can do attitude is paramount WWE EEO Statement: WWE is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. WWE makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions.

About the job Hopper is looking for a Senior Site Reliability Engineer to join our Platform Infrastructure team - the group that builds and operates the cloud foundation powering products used by millions of travelers worldwide. Our mission is to empower engineers across Hopper to ship fast, stay resilient, and scale effortlessly. If you care about automation, scalability, and developer experience - and want to make a tangible impact on a growing travel tech company - this could be the perfect role for you. You'll help evolve a large-scale, multi-region infrastructure running in Google Cloud, supporting hundreds of engineers and dozens of product teams. You'll contribute to building automated, self-service platform tools, ensuring the foundation is secure, reliable, cost-efficient, and easy to use. This role might be a great fit if you: Thrive on automating repetitive work and turning best practices into platform-level solutions. Take pride in enabling product teams by providing intuitive tools and interfaces for infrastructure and deployment. Have a strong bias for practical, reliable solutions over complexity and over-engineering. Care deeply about operational excellence: scalable systems, high availability, performance, and cost optimization. See developer experience as a product, and continuously look for ways to improve it. What would your day-to-day look like: Improve and evolve platform tooling to support a growing number of services and teams across Hopper. Design infrastructure workflows that are simple, consistent, and scalable - enabling engineers to build and deploy with confidence. Drive automation across key infrastructure components, reducing manual work and increasing reliability. Adapt and scale infrastructure offerings to meet the needs of product teams while maintaining a cohesive and maintainable platform. Participate in incident response for platform-level issues as part of a globally distributed, sustainable on-call rotation (with team coverage across the Americas and Europe). Support engineering teams by troubleshooting platform issues, answering infrastructure-related questions, and reviewing pull requests that affect core systems. Collaborate with a small, high-impact team of SREs, focused on operational excellence, performance, and developer experience. An ideal candidate has: Professional experience in SRE, DevOps, Software Engineering, or Systems Engineering, with a passion for building reliable, scalable infrastructure. Strong troubleshooting and incident response skills across distributed systems and cloud-native environments. Solid system design and analytical thinking, with a focus on simplicity, performance, and maintainability. Clear and effective communication skills, with the ability to collaborate across engineering teams. Cloud & Infrastructure Expertise: Hands-on experience with major cloud platforms - ideally Google Cloud Platform (GCP). Deep familiarity with Infrastructure as Code, preferably using Terraform. Experience building and operating with containers and Kubernetes, and tools like Helm or Kustomize. Working knowledge of Service Mesh technologies, preferably Istio. Networking & Security: Solid understanding of networking fundamentals - DNS, TLS, certificates, ingress controllers, etc. Knowledge of cloud and infrastructure security best practices, including IAM, RBAC, and network segmentation. Familiarity with authentication and authorization protocols and technologies. Observability & Tooling: Experience with observability stacks - logs, metrics, tracing, and APM (preferably using Datadog). Practical knowledge of CI/CD pipelines and deployment automation. Exposure to database technologies, both SQL and NoSQL. Scripting & Automation: Comfortable writing scripts in Bash, Python, or similar scripting languages to automate routine tasks and build tooling. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper/ HTS At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

Armory Group, LLC is a national financial services firm, offering a full spectrum of advisory and professional services, including investment banking, strategic advisory, consulting, and asset management services, all focused on middle market companies. Through its investment banking affiliate, Armory Securities, LLC, Armory provides clients with a wide range of financial advisory services from mergers and acquisitions, debt or equity financing, special situations and restructuring services. Through its consulting and advisory affiliate, Armory Strategic, LLC, Armory provides clients with a wide variety of financial and operational services, including general strategic advisory, interim management, performance improvement, cost reduction, and transaction support. Job Description & Responsibilities: Armory is seeking a results-oriented professional, who can analyze company financial information, develop financial models and lead workstreams in connection with special situations investment banking projects for Armory Securities, LLC. This role requires strong financial modeling background and ability to complete high-quality work product in high-pressure, client-critical, transaction-oriented situations. Armory offers a unique opportunity for Analysts to work as generalists on projects that provide exposure to various financial advisory and investment banking products and industries. The Boston-based investment banking analyst will have exposure to multiple industries, such as industrials, business services, manufacturing, technology, consumer & retail, and food & beverage. Analysts can expect to be involved in a variety of transactions, including valuation, debt and equity financings, mergers and acquisitions, recapitalization and restructuring assignments. Transaction teams are typically small in size, providing significant responsibility and exposure to senior level professionals and clients Requirements: Bachelor's degree with top academic performance Minimum one to two years of investment banking or restructuring experience required Strong interest in M&A, debt and equity capital markets, special situations, and restructuring investment banking Strong quantitative and qualitative skills, with experience in financial modeling and financial statement analysis Self-directed, highly motivated, able to learn and work independently in a fast-paced, challenging environment and manage a variety of transactions and projects simultaneously Excellent verbal and written communication skills Demonstrated team player and leader with a strong motivation to contribute to a positive team culture SIE, Series 63, and Series 79 licenses required at time of hiring or shortly thereafter This is a full-time position based in Boston, MA. This is a hybrid role, consisting of both in-office and remote work. The targeted start date is immediate. Travel will be required at times. Compensation includes base salary, discretionary bonus commensurate with the industry, and full benefits (including health, dental, vision, flexible spending account, and 401k).

About the Job We are hiring a founding Enterprise AE to own the first wave of HTS Assist enterprise deals and prove out our global go-to-market strategy from prospecting to production. You will own the entire enterprise cycle from discovery and pilot design through commercial negotiation, security diligence, and conversion to multi year production contracts. This is a true 0 to 1 role that blends enterprise sales, GTM strategy, solution design, and rigorous operational follow through, requiring high autonomy and ownership. Success looks like repeatable pilot to production conversions, achievement of ACV targets with strong unit economics, and creation of referenceable customers. Once the initial GTM phase is proven, the goal is to expand and lead a global team to scale the motion worldwide and establish category leadership. The Product: HTS Assist HTS Assist is our conversational AI customer service platform for travel and hospitality. It automates high volume intents like itinerary changes, refunds, cancellations and disruption handling, Assist integrates with CCaaS platforms and core travel systems to deliver reliable automation with seamless human fallback. Outcomes include higher containment, faster resolution times, improved CSAT, and lower cost per contact. What would your day-to-day look like: Enterprise Sales Execution Own the full enterprise sales motion end to end across airlines and other large enterprises, driving to multi-million ACV goals Lead outbound prospecting, opportunity qualification, and enterprise deal execution Build and advance pipeline through targeted outreach, partner channels, and executive networks GTM Strategy & Team Buildout Shape the 0-to-1 GTM strategy, pricing frameworks, and playbook design in collaboration with Leadership, Product, Marketing, and RevOps Once the GTM motion is proven, build and lead the future sales organization, hiring and coaching regional AEs and SDRs to scale the model globally Pilot Design & Conversion Design and execute pilots that convert into scaled, multi-year production deals Define success criteria tied to automation rate, AHT, recontact, CSAT, and margin impact Commercial & Legal Navigation Navigate complex procurement, legal, and InfoSec processes with credibility Negotiate and orchestrate SOWs that map pilot exit criteria to production commitments Structure pricing with durable economics, including consumption models, commit ramps, and multi-year terms with clear ROI and guardrails Protect gross margin while creating clear paths for expansion Customer Advocacy & Executive Engagement Land referenceable wins and drive executive engagement strategies, including case studies and C-level sponsorship Convert early adopters into compelling references and case studies The ideal candidate has: 5-10 years in enterprise sales with a record of closing complex, multi-stakeholder deals at high-growth SaaS or AI companies Proven 0-to-1 experience launching a new motion or region, including building pipeline, shaping pricing, and writing the early playbook Consistent record of closing multimillion-dollar annual quotas and multi-year contracts, comfortable with $3M+ TCV and $1M+ ARR equivalents At least two examples of converting a paid pilot into a multi-year production contract with defined success metrics and expansion path Pricing and negotiation depth in AI consumption models: commit ramps, per-resolution or per-conversation pricing, minimums, and multi-year terms aligned to ROI Skilled in value engineering and building ROI cases tied to automation rates and service cost reduction Executive presence with comfort selling to C-level, Operations, CX, IT, and Security, with clear written and verbal communication Self-directed builder with high agency who thrives in prospecting, discovery, pilot design, commercial negotiation, and internal orchestration without heavy SDR or SE coverage Time-zone flexibility across the Americas and Europe, with willingness to travel as needed Nice to haves Experience selling to or partnering with CX, innovation, or operations leaders in travel, customer support, or digital transformation; familiarity with CCaaS, agent assist, or workflow automation is an asset Fluency in the metrics that matter to CX leaders: containment, AHT, FCR, recontact rate, CSAT, cost per contact, staffing impact Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages Uncapped quarterly paid performance bonus. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper/ HTS At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

About HTS Media HTS Media is Hopper's advertising and media division, built to help travel brands, destinations, and suppliers connect with travelers at scale. We power advertising placements across Hopper's app and through our B2B partner network, which includes global brands like Capital One Travel and TripAdvisor. Our mission is to build the travel industry's leading retail media network, turning advertising into a major driver of profitability for Hopper and our partners, much like Instacart, Uber, and Amazon have done in their sectors. We're still in the early stages of our roadmap, yet HTS Media has already become one of Hopper's fastest-growing and most profitable business units. The engineering team plays a pivotal role in scaling the platform, ensuring our ad tech products deliver measurable impact for advertisers and seamless experiences for travelers. About the Role As a Senior Full-Stack Engineer on the HTS Media team, you will be a key driver of innovation for our advertising products. Your core mission will be to build and test new ad experiences, owning the technology that delivers these features to travelers across the web. You will use Hopper's own website as an innovation lab, rapidly implementing and iterating on new ad formats and features to prove their effectiveness. You will then help package these successful innovations for our B2B partners by developing user-facing ad products, contributing to our Javascript SDK, and building the robust APIs that power everything. This role requires a product-minded engineer who is passionate about creating seamless user experiences and comfortable working across the full technology stack, from client-side rendering to backend API logic. Responsibilities Innovate on Ad Products: Lead the development of new ad features and formats, from concept to execution. Build on Hopper.com: Implement and test new ad experiences on Hopper's website, serving as the proving ground for features that will be scaled to our partners. Develop Core APIs: Design, build, and maintain the scalable APIs that serve ad content, handle user interactions, and collect performance metrics. Contribute to Partner Integrations: Apply your expertise to the development of our client-side Javascript SDK, helping our partners seamlessly integrate HTS Media ad products. Drive Technical Excellence: Set the standard for high-quality code, performance, and reliability for all our web-facing technologies. Collaborate and Mentor: Work closely with product, design, and other engineers to ship high-impact solutions and provide technical guidance to the team. Experience 5+ years of experience in full-stack development, with a proven track record of building and shipping complex, user-facing web applications. Expertise in a modern backend language (e.g., Python, Node.js, Go) and a modern front-end framework (e.g., React, Vue, Svelte). Deep proficiency in Javascript/TypeScript and a strong understanding of the web ecosystem (browsers, performance, security). Strong experience designing and building robust APIs. A product-centric mindset with a passion for building delightful and impactful user experiences. Excellent communication skills and the ability to thrive in a collaborative, fast-paced environment. #LI-REMOTE Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel e-commerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

About HTS Media HTS Media is Hopper's advertising and media division, built to help travel brands, destinations, and suppliers connect with travelers at scale. We power advertising placements across Hopper's app and through our B2B partner network, which includes global brands like Capital One Travel and TripAdvisor. Our mission is to build the travel industry's leading retail media network, turning advertising into a major driver of profitability for Hopper and our partners, much like Instacart, Uber, and Amazon have done in their sectors. We're still in the early stages of our roadmap, yet HTS Media has already become one of Hopper's fastest-growing and most profitable business units. The engineering team plays a pivotal role in scaling the platform, ensuring our ad tech products deliver measurable impact for advertisers and seamless experiences for travelers. About the Role As the foundational Data Engineer for HTS Media, you will own the data infrastructure that powers our entire advertising business. Our platform generates a massive volume of data, from ad impressions and clicks to audience segments and conversion events, that is critical to our advertisers, partners, and internal teams. Your mission is to build a robust, scalable data foundation from the ground up that transforms this raw data into the trusted, high-quality datasets that power our advertiser-facing reporting and enable our future ML models. You will be responsible for the full lifecycle of data, from building real-time data pipelines to modeling data in our warehouse for analytics and reporting. You will partner closely with backend, full-stack, and product teams to power fast, accurate, and reliable reporting that will build advertiser trust. You will lay the groundwork for our ML optimization engine, which will drive ad-serving predictions (like CTR and conversion rates) to make our platform smarter and more performant-mirroring the successful data-driven ad platforms at companies like Amazon and Instacart. Your work will be the foundation of our platform's intelligence and a key factor in our ability to deliver measurable results. Responsibilities Own the Data Architecture: Design, build, and maintain scalable and reliable ETL/ELT pipelines to process high-volume advertising data. Build the Foundation: Develop and manage our analytical data warehouse, establishing it as the single source of truth for all reporting and analytics. Enable Insights: Create clean, reliable, and performant data models that power our advertiser reporting dashboards, internal analytics, and billing systems. Ensure Data Integrity: Implement robust data quality checks, monitoring, and alerting to ensure the accuracy and trustworthiness of our data. Collaborate and Empower: Work closely with the engineering and product teams to define data requirements and deliver the necessary data infrastructure to support new ad products and features. Prepare for the Future: Build the foundational data systems that will enable future ML-driven optimizations for audience targeting and performance prediction. Experience 4+ years of data engineering experience, with a demonstrated track record of building and maintaining data infrastructure at scale. Expert-level proficiency in SQL and a programming language like Python or Scala for data processing. Hands-on experience with cloud-based data warehousing solutions (e.g., BigQuery, Snowflake, Redshift). Proven success building and operationalizing data pipelines using orchestration tools (e.g., SQLMesh, Airflow, dbt). Experience with real-time data streaming technologies (e.g., Google Pub/Sub, Kafka, Kinesis). Strong understanding of data modeling concepts and experience designing schemas for analytical workloads. Experience with ad tech, retail media, or large-scale data systems is strongly preferred. Excellent communication skills and an ability to collaborate effectively with both technical and business stakeholders. A strong sense of ownership and the ability to operate with a high degree of autonomy in a fast-paced, entrepreneurial culture. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

The Director, Event Technology I (DET I) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET I manages venue(s) with $450k - $900k in revenue and will report to the Area Director, Venues or RVP, Venues. Key Job Responsibilities Financial Management and Reporting * Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. * Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. * Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. * Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. * See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. * Participate in business review presentations as needed, in collaboration with regional management. * Review and manage location P & L and develops action plans to address deficiencies/grow the business * Confirms venue partners process all payments to Encore in a timely basis. Operations Management * Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed. * Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. * Anticipate equipment challenges and changes in a timely and professional manner. * Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the Big Picture by efficiently sharing labor and equipment within the local market. * Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Sales Management * Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. * Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Collaborate with vendors and other departments/divisions of the company to capture and service events. * Understand event cost structure and incorporate into solution designs according to established profitability guidelines. * Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events * Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Position will have oversight to personnel to assist with event execution. * Exceed the expectations and needs of internal and external customers. * Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly. * Monitor small to medium size events and check in on customers throughout the day. * Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. Technical Ability * Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner. * Effectively utilizes applicable company computer systems. * Act as on-site technical expert as needed for events. * Assist on the floor with operations as needed. People Development * Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. * Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. * Manage the human resources activities including selection, performance management, and learning. * Provide focused and continued coaching to develop the skills of team members. * Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. * Recommend team members for training opportunities, as needed. Job Qualifications * Bachelor's degree is preferred or equivalent experience * 3+ years of audio-visual experience * 1+ years of supervisory experience * 2+ years of customer service or hospitality experience is preferred. * Sales experience is a plus * Working knowledge of audio-visual equipment in a live show environment * Must be able to successfully complete Level 3 Skills training * Proficiency with the use of computer hardware * Proficiency with computer software and programs, including the Internet and Microsoft Office * Effective leadership abilities and customer satisfaction focus. * A valid driver's license is required for team members who may operate Company vehicles. Competencies Deliver World Class Service * Hospitality Do The Right Thing * Courage Drive Results * Optimizes & Aligns Work See The Big Picture * Strategic Mindset Value People * Organizational Savvy * Values Diversity * Develops Talent For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. General Physical Activities * Sitting: 2-3 hours per day * Standing: 4-5 hours per day * Walking: 4-5 hours per day * Stooping: 2-3 hours per day * Crawling: 2-3 hours per day * Kneeling: 2-3 hours per day * Bending: 2-3 hours per day * Reaching (above your head): 2-3 hours per day * Climbing: 0-1 hour per day * Grasping: 4-5 hours per day Lifting Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Frequently * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Occasionally * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Operations Management • Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. • Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. • Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements. • Ensures flowsheets are updated and properly completed. • Works with team to establish coordinated communications for the management of events. • Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences). • Assists management in team member compliance with Operational Excellence. • Provides suggestions for scheduling and operational efficiencies accordingly. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore's Service Standards. • Maintains a positive relationship with all clients through effective communication. • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. • Monitors events and checks in on customers throughout the day. • Fosters and maintains the hotel/client relationship. • Assists management in team member compliance with Encore's Service Standards. Training/Staff Development • Assists in training technicians on all floor activities. • Assists in training technicians on the venue's operational standards and Encore's service and operational standards. • Serves as a mentor for new hires. • Provides guidance and understanding of technician career journey • Models and reinforces a positive working environment centered around company values. Event Technology • Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. • Troubleshoot technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. • Performs preventative maintenance on equipment to keep it presentable and in good working condition. • Leads the team in proper security, storage, transportation, and maintenance of equipment. • Participates in physical inventory count processes as requested. Job Qualifications • Bachelor's degree is preferred. • 3-5 years of customer service or hospitality experience is preferred. • 3-5 year of audio-visual experience is required. • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* • Knowledge of technical theory. • Advanced problem-solving skills. • Experience leading workflow and team members. • A valid driver's license is required for team members in positions that may operate Company vehicles. • Additional DOT requirement may need to be met if applicable. • Must be able to lift 50 lbs. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Manages Ambiguity Drive Results • Directs Work • Achieves Goals See The Big Picture • Financial Acumen Value People • Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Physical Activities • Sitting: 2-3 Hours • Standing: 4-5 Hours • Walking: 4-5 Hours • Stooping: 2-3 Hours • Crawling: 2-3 Hours • Kneeling: 2-3 Hours • Bending: 2-3 Hours • Reaching (above your head): 2-3 Hours • Climbing: 0-1 Hours • Grasping: 4-5 Hours Lifting Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Frequently • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Outer Biosciences' mission is to improve human skin health by discovering and developing novel bioactives that are more effective and safer than anything available today. Founded by a scientific team with deep experience in engineering advanced organ systems, our fully-integrated technology platform combines complex, long-lasting, clinically-relevant ex vivo skin models with multimodal data analysis and predictive machine learning. Brief company overview here. Role Overview Outer Biosciences is seeking a Laboratory Manager to oversee the daily operations of our laboratory. This includes equipment purchases and maintenance, inventory organization and management, personnel safety, vendor relationships, and maintaining compliance with applicable laws, guidelines, and laboratory best practices. This critical position requires attention to detail, exceptional communication skills, and creative problem-solving abilities. This person will report directly to the Chief Scientific Officer. Key Responsibilities Serve as biosafety officer, managing biosafety standards and effectively training team members for their implementation. Train, advise, and mentor laboratory assistants, technicians, and interns in laboratory best practices. Monitor quality control throughout the lab. Serve as the primary point of contact for all laboratory operations, equipment maintenance, service calls, and facility related matters for vendors and contractors. Establish and ensure compliance with regulations and guidelines regarding environmental, health, and safety policies, such as, permits, hazardous materials, waste management and disposal, and related items. Maintain an updated lab inventory, prepare order lists, and maintain sufficient stock of common reagents, supplies, and materials. Coordinate and participate in reagent, media, and culture platform preparation using proper sterile technique. Organize and oversee essential equipment sterilization processes, as well as the storage and disposable of research samples. Research, evaluate, and recommend capital equipment purchases for laboratory efficiency. Qualifications Bachelor's degree in a basic science or related field and 2+ years of laboratory-based research experience and 2+ years of laboratory manager experience. Demonstrated proficiency in sterile laboratory etiquette, proper chemical hygiene, and common biotech lab techniques, including mammalian cell culture. Strong work ethic and leadership skills. Continuous learner, meticulous, and thrives in dynamic environments. Highly productive, agile, and resilient with exceptional troubleshooting and problem-solving skills. Excellent written, verbal, and interactive communication skills. We are deeply committed to diversity, equality, and inclusion in all its forms and practices. As a company we promote inclusion and desire to work with people from all walks of life. As we grow our team, we strive to be the change we want to see. If your experience is somewhat different from what we've described and you believe you can bring value and contribute in the role, we'd be honored to learn more about you.

The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. Customer Service * Provides excellent service and strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. * Understands and fosters the hotel/client relationship. Training/Staff Development * Creates an atmosphere that fosters the development of technical and leadership skills in other employees. * Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. * Develops self as subject matter expert in discipline of specialty. * Stays current with technology and industry trends. Event Supervision * Performs advanced work (pre/during/post event) with operations team members. * Supervises and directs other technicians during an event. Equipment Maintenance * Assists team with proper security, storage, inventory, transportation, and maintenance of equipment. * Performs inventory and forecasting of equipment needs. Job Qualifications * Bachelor's Degree is preferred * 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required * 3-4 years of customer service or hospitality experience is preferred. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: **************************** * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* * Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. * Strong customer, client and coworker interface experience and abilities. * A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

About HTS Media HTS Media is Hopper's advertising and media division, built to help travel brands, destinations, and suppliers connect with travelers at scale. We power advertising placements across Hopper's app and through our B2B partner network, which includes global brands like Capital One Travel and TripAdvisor. Our mission is to build the travel industry's leading retail media network, turning advertising into a major driver of profitability for Hopper and our partners, much like Instacart, Uber, and Amazon have done in their sectors. We're still in the early stages of our roadmap, yet HTS Media has already become one of Hopper's fastest-growing and most profitable business units. The engineering team plays a pivotal role in scaling the platform, ensuring our ad tech products deliver measurable impact for advertisers and seamless experiences for travelers. About the Role As a Senior Backend Engineer on the HTS Media team, you will be a core contributor to the engine that powers our entire advertising platform. You will be responsible for designing, building, and scaling the high-throughput, low-latency services that handle ad requests, run auctions, and serve millions of relevant offers to travelers in real-time. This is a mission-critical role where your work will directly impact platform performance, advertiser success, and Hopper's bottom line. You will tackle complex challenges inherent to the ad tech space, from optimizing our real-time bidding (RTB) logic to ensuring millisecond response times under heavy load. You will serve as a technical leader, mentoring other engineers, driving architectural decisions, and setting the standard for high-quality, scalable code. If you are passionate about building distributed systems that operate at a massive scale, this is the role for you. Responsibilities Build the Core Engine: Design, develop, and deploy high-performance microservices for ad serving, targeting, and bidding. Optimize for Scale and Speed: Obsess over system performance, identifying and eliminating bottlenecks to ensure our services meet stringent low-latency requirements. Ensure High Availability: Build resilient, fault-tolerant systems and implement robust monitoring to maintain rock-solid reliability. Drive Technical Excellence: Lead architectural discussions, conduct code reviews, and champion best practices in software development. Collaborate for Impact: Partner closely with product managers, data engineers, and the rest of the engineering team to ship cohesive, high-impact features. Mentor and Lead: Provide technical guidance and mentorship to other engineers on the team, helping to level up the entire organization. Experience 5+ years of professional software development experience, with a focus on building distributed, backend systems. Direct experience in ad tech or retail media is required. This includes familiarity with concepts like ad serving, real-time bidding, and ad campaign management. Proven track record of designing and operating high-throughput, low-latency services in a cloud environment. Strong experience with high-performance databases and caching systems. Deep understanding of system design, data structures, and algorithms. A strong sense of ownership and the ability to thrive in a fast-paced, entrepreneurial environment where you can make a significant impact. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. #LI-REMOTE More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us!

About the job Join the core Flights Platform team at Hopper, where your contributions will directly impact a high-growth, global travel ecosystem that handles millions of users and high-volume, real-time transactions daily. This role offers significant feature ownership and a chance to deep-dive into the technical complexities of the airline industry. You will be instrumental in developing and evolving the mission-critical systems that power Hopper's core flight booking engine. Your work will be highly visible and directly responsible for: Driving Core Feature Delivery: Taking ownership of major feature releases across the entire flight booking funnel-from flight search to booking creation and post-booking fulfillment. Impacting Global Reach: Building scalable services that integrate new airline partners and support our B2B distribution network, enabling Hopper's growth worldwide. System Reliability: Contributing directly to the design and implementation of highly resilient, low-latency services that ensure a trustworthy and seamless experience for customers under high load. What You Will Lead and Build: You will be embedded within a cross-functional team, making substantial code contributions to a complex, high-throughput microservices environment. Key areas of contribution include: End-to-End Feature Development: Designing, implementing, and deploying high-quality code for new flight product features, taking them from concept to production. System Enhancement: Participating actively in discussions around system design, identifying opportunities to improve service scalability, performance, and monitoring (SLOs/SLAs). Integration Projects: Leading the technical implementation of new integrations with external airline and GDS partners, navigating complex communication protocols and data schemas. Code Quality and Mentorship: Upholding high standards for code quality through thorough code reviews, mentoring more junior engineers on best practices, and driving engineering excellence. What would your day-to-day look like: Implementation and Review: Writing clean, performant code, contributing significantly to the codebase, and performing code reviews to maintain quality and share knowledge. Technical Problem Solving: Collaborating with senior engineers to troubleshoot, debug, and resolve challenging production issues in a distributed system. Requirements Planning: Partnering with Product Managers and Product Operations to understand business requirements, decompose features into technical tasks, and estimate delivery timelines. System Exploration: Deeply exploring and improving the existing codebase and contributing to engineering improvements for the core flights product. An ideal candidate has: We are seeking engineers who are eager to own major features and grow their impact within a complex domain. An ideal candidate possesses: Feature Ownership Track Record: A working history of owning the technical implementation, testing, and deployment of features throughout the development life cycle. System Contribution: Experience working on and contributing to the design of highly available microservices in a production environment. Language Proficiency: Strong proficiency in Scala or other JVM languages, such as Java/Kotlin. Distributed Systems Experience: Familiarity with various service communication methods, including gRPC, Pub/Sub, and REST, and practical experience working in a distributed environment. Collaboration and Communication: Excellent communication skills, demonstrating an ability to effectively collaborate with developers, product managers, and operations teams to achieve feature goals. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages Uncapped quarterly paid performance bonus. Unlimited PTO. Carrot Cash travel stipend. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Please ask us about our very generous parental leave, much above industry standards!. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. 100% employer paid Medical, Dental and Vision coverage for employees. Access to Disability & Life insurance. Health Reimbursement Account (HRA). DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands. Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company's recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year. Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE