Horizon Bank jobs in Grand Rapids, MI - 58 jobs

Assist customers in securing conventional, lot, construction and FHA/VA/USDA residential mortgage loans in accordance with company policies and established Standard Operating Procedures (SOPs). Ensure compliance with state and federal regulations while meeting sales goals. Responsible for all aspects of the Mortgage Loan Origination process including accurate, efficient and timely handling from receipt of the loan application to attending the closing. Must attain and maintain an active registration status with the NMLS (Nationwide Mortgage Licensing System and Registry). Work within a team to ensure loans progress through the pipeline efficiently and effectively and close within the rate-lock period. Principal Accountabilities Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, timeliness and volume of loans closed. Identify financial objectives and refer clients to other bank services. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events. Duties * Develop and execute effective marketing plans to meet or exceed mortgage loan production goals. * Market, service and promote the bank's mortgage products, including the solicitation of residential first mortgages through contacts with Realtors, builders, developers, closing agents, social media and other referral sources. * Independently monitor trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both conventional and government insured mortgages. * Interview potential borrowers applying for residential mortgage loans to understand their needs. * Analyze and screen preliminary loan requests on varied types of mortgage loans to determine which products best meet the customer's needs and financial circumstances. Provide advice regarding the advantages and disadvantages of different financial products and recommend the most appropriate mortgage loan program for the customer. * Outline loan terms and conditions, and inform prospective borrowers of loan commitment. * Enter loan application into LOS (Loan Operating System), order credit reports, and upload to AUS (Automated Underwriting System). Collect critical documents from borrower and submit loan applications for processing and underwriting approval. * Once loan is underwritten, receive stipulations and assist to clear them. * Monitor the loan pipeline, tracking loans in process to ensure required documents are secured to ensure timely completion of the loan. * Communicate regularly with customers regarding progress of loan and items needed for loan approval. Address customer questions and concerns through investigation and corrective action. * Periodically run AUS reports to ensure loans continue to have a favorable result once loan documents are submitted * Communicate with Processor to schedule closing appointments. Travel to conduct closings with buyers, sellers, real estate agents, attorneys and others. * Provide credit counseling to delinquent or non-qualifying customers. * Develop and maintain knowledge of other bank products and services in order to effectively identify referral opportunities. * Maintain file coverage for team members out of office and perform other duties as assigned. * Report suspicious transactions or unusual occurrences to supervisor. * Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions. * Maintain customer confidence and protect bank operations by keeping information private and confidential. * Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks. Qualifications & Skills * High school diploma or equivalent with a minimum of 3 years residential mortgage loan experience or satisfactory completion of Horizon Bank's in-house Jr. MLO training (when available). College degree in business, finance or related field of study preferred. * Basic knowledge of agency guidelines and industry standards as they relate to retail mortgage lending, conventional, lot, construction and FHA/VA/USDA loan programs. * Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers. * Ability to follow detailed instructions and adhere to a wide range of procedures and regulations requiring sound judgement. * Ability to perform complex mathematical computations using various business machines and/or computers. * Must have proficient typing and computer skills. Core Competencies * Adaptability & Flexibility * Decision Making and Judgment * Relationship Building * Attention to Detail * Prospecting and Referring * Accountability Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demands: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers.. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone. 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment. 75-100% Occasionally position self to reach heights between floor and 6.' Travel to customer homes, businesses, community events and closing locations as required to meet or exceed referral, customer service and sales goals. 25-75% Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong passion for delivering exceptional customer service. Primary responsibilities: Eagerly assist and train internal Mercantile Employees with hardware and software issues and upgrades. Deliver quick and creative solutions. Learn and grow your career in technology. Why Mercantile Bank Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs. You will serve as the primary point of contact for internal bank IT Help Desk support, promptly addressing incoming inquiries through various channels. Your commitment to providing superior customer service will ensure that users have the necessary tools to perform their jobs effectively. By triaging support calls, recording inquiries, and resolving tickets efficiently, you will contribute to a seamless IT support experience. Additionally, you will have the opportunity to provide training to end-users, create documentation for common issues, and demonstrate exceptional problem-solving skills. If you thrive in a dynamic, customer-centric environment and enjoy troubleshooting technical challenges, this position is perfect for you. What We're Looking For To excel as a Help Desk Technician at Mercantile Bank, candidates should possess a range of technical skills and competencies. Required software knowledge includes an understanding of Windows operating systems, PC hardware components, and proficiency in software troubleshooting. Successful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. Additionally, flexibility to travel to Mercantile Bank locations and lift moderate weights is necessary for this role. Requirements: At least 1 years of related experience Two-Year college degree or specialist certifications Must be able to work the required schedule of 8am - 5 pm Monday thru Friday and every sixth Saturday from 8:30am - 12pm. Comp time is provided when working a Saturday.

Join Mercantile Community Partners, a subsidiary of Mercantile Bank Corporation, as a Full-Time Tax Credit Asset Manager and embark on a career filled with opportunities for innovation and impact. This role is perfect for individuals who thrive on problem-solving and are keen to enhance systems and processes for greater efficiency and quality. You'll collaborate with a dynamic team focused on driving high performance and customer-centric solutions. Core Responsibilities: Be part of a growing team that provides tax credit financing solutions that meet economic and community needs for developers and investors. Monitor asset quality and compliance of new and existing tax credit investment portfolio at both the project/real estate and investor levels. Partner with internal and external parties to coordinate post-closing requests with a high degree of customer service. Generate clear and consistent reporting, presenting key statistical data and recommendations to mitigate any credit risks. Whether you choose to work from Grand Rapids, MI, or other Mercantile Markets like Lansing, Troy, Kalamazoo, Mount Pleasant, or Traverse City, you will be part of a forward-thinking organization that values inclusivity and creativity. Embrace the chance to redefine asset management while contributing to an energetic culture dedicated to excellence. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Tax Credit Asset Manager with Mercantile Community Partners (MCP), you will play a pivotal role in the management of our portfolio of Low-Income Housing Tax Credits (LIHTC) and Historic Tax Credits (HTC) equity investments. Your responsibilities will include monitoring asset quality and compliance, servicing post-closing requests, and reporting to both internal and external stakeholders. You'll analyze operating budgets, variance reports, and tax returns to ensure that equity installment milestones are achieved and maintain compliance with relevant regulations. Additionally, you will coordinate the equity installment funding process while fostering collaboration with developers, property owners, and other internal departments. As MCP expands its relationships with third party investors, you will have the opportunity to establish critical processes and policies, identify areas for improvement, and contribute to a culture of excellence and innovation. Your expertise will ensure that we meet both economic and community development goals effectively, all while providing high-quality customer service and communication. What We're Looking For To excel as an Asset Manager with Mercantile Community Partners, you must possess a thorough understanding of the tax credit investments landscape, including relevant legal and regulatory environments, limited partnership and operating agreements, and loan documents. Strong financial and analytical skills are crucial for conducting comparative analysis, reviewing financial statements, and identifying investment and real estate risks. Effective communication abilities are key, as you will prepare and present findings to stakeholders. Demonstrated time management and organizational skills, along with keen attention to detail, will help you succeed in this role. Additionally, you should be open to engaging in site visits, using appropriate personal protective equipment (PPE), and actively seeking opportunities to enhance systems and processes for greater efficiency and quality. Requirements: Bachelor's degree in a business-related field. Preferably finance or accounting. At least 3 years of tax credit investment experience with a focus on real estate asset management preferred Strong written and verbal communication skills Experience in gathering data and generating reports Must be willing to travel for property site visits, industry conferences, and other meetings as necessary

The Insurance Sales position is responsible for assisting their manager in coordinating and providing member services to the company's Personal Lines members. The role of the Personal Lines Account Executive is to assist the Agency VP in coordinating and providing customer service to the company's clients. The Personal Lines Account Executive will act as a liaison between the Insurance Agency and our personal line members. This role will be responsible for assisting in the collection of an in-depth understanding of client business goals and objectives, the market and competitive challenges and learn about the competition and their products. The Personal Lines Account Executive will also work with the LMIA Staff to create innovative solutions that contribute towards achieving set goals. What you'll do: * Communicates with members by phone and/or in person and receives information. * Responds to normal account servicing needs during policy year, including endorsements, certificates, binders, auto ID cards, filings, etc. * Reviews and coordinates renewal of assigned accounts with Manager. * Maintain organized account fi les with proper documentation. * Negotiate or assist in negotiating premiums for renewal. * Process account billings, verify accuracy of premiums and commissions. * Responsible for adhering to and complying with all applicable federal and state laws, regulations and guidance, adhering to Bank policies and procedures, and completing required training. * Prepares proposal of final coverages for customers. * Performs other job related duties as assigned. What You'll Bring: You'll like this position if you are... * A minimum of one year up to three years of similar or related experience, including preparatory experience. * A high school degree or equivalent. College degree is preferred. * Attention to detail is a critical component of the position. * A significant level of trust, credibility and diplomacy is required. * Strong communication skills, both in verbal and written form. * Ability to interpret insurance documents. * Ability to communicate effectively with both internal and external members. * Experience in MS Outlook, Excel and Word. * Regular use of core banking software. * State property and casualty license required. * Must have general certificate of insurance and fulfill continuing education requirements to retain license. What You'll Get: * Weekly Pay * Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision * Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) * Retirement options like 401 (k) with company match. * Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. * Tuition reimbursement * To see a full list of our benefit offerings - check out this helpful guide! Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: ****************. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: ************** Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application LMCU is an Equal Opportunity Employer

Join Mercantile Bank as a Full-Time Commercial Documentation Review Specialist I and immerse yourself in an innovative environment that values collaboration and problem-solving. Located in Kentwood, MI, this onsite position (after the training period of at least 90 days, there is an opportunity to work from home 1-2 days per week) offers an opportunity to work closely with a dynamic team dedicated to customer-centric solutions. You'll play a vital role in ensuring excellence in documentation processes while contributing to the overall efficiency of our operations. Every day presents a new challenge, allowing you to utilize your analytical skills in a fast-paced, energetic setting. You'll have the chance to grow professionally while driving the success of the bank, surrounded by colleagues who are all committed to integrity and accountability. Be part of a culture that encourages forward-thinking and inclusivity, where your contributions directly impact our customer's satisfaction and the bank's success. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career with Mercantile Bank and bring your expertise to our thriving community. Who are we? An Introduction Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. What's your day like? As a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank in Kentwood, MI, you will play a pivotal role in ensuring the integrity of our commercial loan processes. Your primary responsibility will be to conduct thorough quality reviews of loan documentation and supporting due diligence, ensuring compliance with loan approvals and applicable legal and regulatory guidelines. You will perform both post- and pre-closing reviews, verifying that all documents are accurate, complete, and consistent with our established credit policies. In this customer-centric position, you will provide exceptional support to internal departments by resolving inquiries and identifying discrepancies. Additionally, you will act as a consultant to lenders, guiding them on documentation and recording questions, all while adhering to strict health and safety protocols. Your commitment to excellence will contribute significantly to maintaining the bank's high-performance standards and ensuring customer satisfaction. Does this sound like you? To excel as a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank, you will need a solid foundation of skills and experience. Candidates should possess 1-3 years of experience in commercial or residential loan documentation, or relevant experience from a commercial title insurance company or as a paralegal in a banking-focused law firm. A comprehensive understanding of legal and regulatory matters, along with perfection and recording requirements, is essential. Strong analytical skills are crucial, enabling you to assess documentation and identify inconsistencies effectively. Attention to detail is paramount for ensuring all prepared documents are accurate and compliant with lending policies. Additionally, the ability to calculate loan amortization will support your review processes. Proficiency in various software and tracking systems will facilitate your duties, ensuring that exceptions and deficiencies are promptly addressed while maintaining the bank's commitment to excellence and customer satisfaction. Knowledge and skills required for the position are: Knowledge of legal and regulatory matters, perfection/recording requirements. At least 1-3 years' experience with commercial or residential loan documentation, or experience working at a commercial title insurance company, or paralegal in a law firm specializing in banking. Above average analytical skills Ability to calculate loan amortization High attention to detail A personal mobile device is required for system sign in and emergency procedures Our team needs you! If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

General Information Employee Status: Full-Time Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: LMCU is currently looking for Call Center Specialists to join our team. You'll be supported by our Call Center Managers, Team Leaders and Trainers to use your skills to assist members and potential members with their telephone requests. This is an exciting opportunity to positively impact our members and be a part of an organization with an unmatched culture. What you'll do: * Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations. * Identifies opportunities to cross sell products and services based on member needs. Articulate the features and benefits of products to callers. * Collaborate with other departments to resolve member issues when necessary. * Prevents fraud by correctly identifying members using call identification procedures. Report any suspicious activities or potential security breaches to the appropriate personnel. * Identify and report any data discrepancies regarding member account information to management. * Actively participate in employee-led coaching sessions with supervisors, while taking ownership of personal coaching goals. * Performs other related duties as assigned. Your New Environment: Our Call Center is the best of both worlds, fun and functional. Our Specialists have their own space and have the option to sit or stand throughout the day. We empower Specialists to be in charge of their development with monthly employee led coaching. We love to recognize hard work, success, and growth with employee of the week, employee of the month, and fun Fridays. A paid 4 to 6 week training is provided upon hire to ensure that all Specialists are equipped with the knowledge and tools needed to meet their full potential. You'll Like This Position If You Are… Someone who has passion for customer service, problem solving, and being able to take ownership of solutions. Our Call Center Specialists are able to make a positive impact on our members, processing their transactions from start to finish and ensuring the safe and sound fulfillment of their financial needs. What you'll get: * All Employees: weekly pay and retirement savings options. * Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. * To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: ****************. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer

Join Mercantile Bank as a Multimedia and Promotions Specialist in Grand Rapids, MI, and immerse yourself in an energetic, high-performance environment where your creativity thrives. This role offers the chance to collaborate with a diverse team, driving innovative marketing strategies that connect with our customer-centric values. You'll have the opportunity to shape compelling multimedia content, allowing your ideas to come to life while showcasing your problem-solving skills. Experience the satisfaction of promoting financial excellence while being part of a forward-thinking culture that values inclusivity and accountability. At Mercantile Bank, we foster a fun atmosphere where your professional growth is nurtured, making every day exciting. Take this chance to impact our community and elevate our brand presence in the banking industry. Join us and contribute to a dynamic organization that prioritizes innovation and customer engagement. Core Responsibilities: Manage Mercantile Bank's social media by creating content that supports the bank's strategic direction and engages with our customers. Participate in visual production planning, on set, as well as in post-production in creating the final product. Create graphic design content. Manage online customer reviews and provide support and response. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Multimedia and Promotions Specialist at Mercantile Bank, you will lead the charge in social media management across platforms like Facebook, Instagram, LinkedIn, YouTube, and Vimeo. Your role will encompass content creation, where you will design engaging graphics and write captivating posts tailored to our diverse audience. You'll be strategic in deploying campaigns, measuring their success, and continuously refining our approach based on analytics. As the voice of Mercantile Bank online, you will engage directly with customers, ensuring their queries and interactions reflect our brand values. Additionally, you will support video and photo production, helping craft visual content that showcases our commitment to excellence. Your expertise will extend to managing our online customer reviews while contributing to the company's fun culture through participation in the Fun Committee and mascot management. This multifaceted position offers an exciting opportunity to drive brand awareness and community engagement. What We're Looking For To thrive as a Multimedia and Promotions Specialist at Mercantile Bank, candidates should possess a versatile skill set tailored for dynamic environments. A minimum of two years in social media management, photo and video production assistance, as well as digital customer service experience, is essential. Proficiency in graphic design and content creation, coupled with a foundational understanding of Hubspot CRM, will enhance your capabilities in this role. Exceptional verbal and written communication skills are crucial, along with strong interpersonal abilities to foster customer relationships and address challenges diplomatically. Adaptability is key, as you will need to navigate the evolving landscape of social media and marketing trends effectively. The role will have some physical demands, such as moving objects weighing between 25-50 pounds and some travel throughout Mercantile markets to capture content. Ultimately, success in this position requires a blend of creativity, strategic thinking, and a commitment to professional excellence. Requirements: At least 2 years' experience in social media management, photo + video production assistance Graphic design experience with editing and content creation skills At least a two-year college degree, certification or licensing, or completion of specialized training or job-specific skills acquired through an apprenticeship program Preferred Qualifications: 2 years customer service experience digital experience HubSpot CRM experience

Employee Status: Full-Time, Salaried Setting: Hybrid What You'll Get: (note varied offerings based on role and hours) * Weekly Pay * Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision * Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) * Retirement options like 401 (k) with company match and pension. * Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. * Tuition reimbursement * To see a full list of our benefit offerings - check out this helpful guide! About this position: The Marketing Manager, Internal Communications will work as a liaison between the marketing department and key stakeholders who have internal communication needs for LMCU. This role is responsible for developing and executing internal communication strategies that engage, inform, and inspire employees across the organization. The Marketing Manager of Internal Communications is a highly collaborative role that works closely with leadership, Talent Management, Employee Resource Groups and cross-functional teams to ensure consistent messaging and foster a connected, motivated workplace culture. What you'll do: * Develop and implement internal communication strategies to support company initiatives, culture, and business priorities * Partner with key stakeholders to plan and deliver key internal campaigns, announcements, and events * Serve as a trusted advisor to internal stakeholders on best practices for employee communications * Consult and develop content that aligns with LMCU's strategic goals for various internal channels, including intranet, emails, employee signage, rewards platform and podcast * Measure the effectiveness of communication strategies through feedback, surveys, and analytics, providing recommendations for continuous improvement * Develop a 12-month annual calendar to guide the development of employee campaigns, communications, and initiatives throughout the year * Manage the company's internal email calendar and ensure timely, relevant, and consistent communications * Lead the development of internal templates and communication materials library that are on brand and effective * Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control What You'll Bring: * Bachelor's degree in Advertising, Communication, Marketing or Business. Masters in Communication or MBA preferred * Five years to eight years of similar or related experience, including preparatory experience in internal communications, corporate communications, or employee engagement * Exceptional writing, editing, and storytelling skills * Proven ability to manage multiple projects and deadlines in a fast-paced environment * Proficient with Excel, PowerPoint, and email communication platforms * Experience with internal communication tools and platforms (e.g., Microsoft Teams, Slack, SharePoint, intranet systems, or similar) * Positive attitude, enthusiastic, and energetic * Excellent interpersonal and communication skills - both written and verbal * Creative and organized - able to simultaneously handle multiple projects * Strategic mindset with a hands-on, collaborative approach * Able to present ideas and concepts with conviction * Comfortable working as part of a team, diplomatic and skilled at motivating others * Excellent leadership skills Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not-for-profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: ****************. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: ************** Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer

Join Mercantile Bank as a Commercial Appraisal Analyst I in the dynamic city of Grand Rapids, where you will be at the forefront of property valuation in the banking industry. This role offers the unique opportunity to engage in detailed analysis, honing your problem-solving skills while delivering exceptional customer-centric solutions. You will work with a collaborative team that emphasizes innovation and excellence, providing you with the chance to contribute to impactful projects that shape the future of banking. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take advantage of the professional development opportunities that come with working in a high-performance environment, where your contributions are recognized, fostering a culture of inclusivity and integrity. If you are ready to elevate your career and make a meaningful difference, this position is the perfect fit for you. A little about us Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. Your role as a Commercial Appraisal Analyst I As a new Commercial Appraisal Analyst I at Mercantile Bank, you will begin your journey by learning the intricacies of property valuation processes, focusing on commercial properties. Your daily activities will include conducting market research, preparing detailed appraisal reports, and collaborating with various departments to gather necessary data. You will be expected to analyze financial statements, property trends, and economic factors to support accurate valuations. Your standard schedule will be Monday to Friday, 8 AM to 5 PM, with in-office work on Monday, Wednesday, and Friday. After your first 90 days, you will enjoy the flexibility of remote work on Tuesdays and Thursdays, allowing you to maximize your productivity while maintaining a balanced approach to your professional life. You will be supported by a knowledgeable team, helping you adapt to your role effectively. Are you a good fit for this Commercial Appraisal Analyst I job? To excel as a Commercial Appraisal Analyst I at Mercantile Bank, you will need a strong set of analytical and research skills, enabling you to interpret complex data and draw meaningful conclusions about property valuations. Effective communication skills are essential, as you will be required to present your findings and collaborate with colleagues and clients. A keen attention to detail will help ensure the accuracy and integrity of your appraisal reports. Critical thinking and problem-solving abilities are also crucial, as you'll need to assess various factors impacting property values and develop innovative solutions to address challenges. Familiarity with financial concepts and a passion for the banking industry will further bolster your success in this role. We are looking for someone who has 3 or more years of job-related commercial real estate experience and preferably a Certified General Appraiser License. Lastly, adaptability and a willingness to learn will be instrumental as you navigate a dynamic work environment focused on excellence and customer-centricity. Make your move If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Join Mercantile Bank as a Full-Time Enterprise Project Coordinator in Wyoming, MI, and start a career in project management with a growing team. This role offers an exhilarating opportunity to work in a dynamic environment where problem-solving and customer-centricity are at the forefront. Collaborate with innovative teams that emphasize excellence and accountability while being a vital part of our forward-thinking culture. Your proactive nature will thrive as you contribute to impactful projects that drive our mission. Engage in a fun, flexible atmosphere that nurtures personal growth and celebrates inclusivity. Don't miss the chance to be part of an energetic team dedicated to making a difference in the banking industry. Core Responsibilities: * Support a team of four Project Managers by coordinating enterprise-wide projects. * Be a scheduling champion while arranging meetings and procuring resources and equipment. * Prepare and maintain project documentation and utilize Asana for project tracking Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As an Enterprise Project Coordinator at Mercantile Bank, you will play a crucial role in supporting project managers and team members by efficiently handling administrative and coordination tasks to ensure timely project execution. This position is perfect for individuals eager to develop their project management skills and gain invaluable exposure to enterprise-level projects. You will assist in scheduling and organizing project meetings, procuring resources, and maintaining equipment availability. Your responsibilities will also include preparing essential project documentation, such as issue logs, budget variances, and progress reports, while facilitating effective communication with stakeholders and addressing any escalated issues. As you support project managers in updating project plans, you will gain firsthand experience in complying with all bank policies and procedures. This dynamic role may also include additional functions as required, providing a comprehensive foundation for a successful career in project management. What We're Looking For To excel as an Enterprise Project Coordinator at Mercantile Bank, candidates should possess a blend of skills and experiences that foster effective project execution. A bachelor's degree combined with 1-3 years of experience in an administrative or coordination role is essential, with a preference for backgrounds in banking, particularly with Mercantile Bank. Strong organizational and time management skills are critical, along with proficiency in Microsoft Office tools such as Outlook, Teams, SharePoint, Excel, and PowerPoint. Successful candidates will demonstrate adaptability in a changing environment, coupled with analytical and problem-solving capabilities. Excellent communication and interpersonal skills are vital for facilitating stakeholder interaction and enhancing customer service. The ability to manage time effectively and meet deadlines within a fast-paced, sometimes stressful atmosphere is a must, ensuring that all project milestones are achieved without compromise. Requirements: * 1-3 years' experience in an administrative or coordination role * Bachelor's degree * Preferred experience in banking preferably with Mercantile bank

Join Mercantile Bank as a Full Time Business Analyst, where your passion for bridging communication between business stakeholders and technical teams can truly shine. This role offers the unique opportunity to drive continuous improvement, allowing you to make impactful contributions in an ever-changing environment. Engage with innovative projects that challenge your problem-solving skills and foster collaboration across departments. Your insights will shape strategic initiatives, enhancing customer-centric solutions that define our bank's excellence in service. Located in Wyoming, MI, this position is perfect for a forward-thinking individual eager to make a difference. Take the next step in your career and become a vital part of a team that values integrity, inclusivity, and the pursuit of innovation. Core Responsibilities: Inspire and drive strategic development through collaborative efforts aimed at bringing the efficiencies and benefits of data analytics, process automation, Microsoft 365 and other technologies to business units bank wide. Gain an understanding of a business units processes by reviewing, analyzing and documenting current workflows using process mapping tools. Monitor process changes to ensure improvements are beneficial and workflows are functioning as intended. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day The Business Analyst at Mercantile Bank plays a pivotal role in inspiring and driving strategic development through collaborative efforts with various business units. By leveraging data analytics, process automation, Microsoft 365, and other innovative technologies, this position targets efficiencies that benefit the bank. Acting as a crucial bridge between business units and technical teams, the Business Analyst develops a deep understanding of departmental challenges and aligns them with suitable technology solutions. Key responsibilities include analyzing current workflows and using process mapping tools to document and improve processes. This role emphasizes strong relationship-building and communication skills, ensuring clear alignment across departments for successful project implementation. By continuously monitoring and evaluating process changes, the analyst guarantees that improvements are effective and sustainable, while maintaining meticulous tracking of project progress through tools like MS Lists and Asana, ultimately driving operational excellence within the organization. What We're Looking For To excel as a Business Analyst at Mercantile Bank, candidates should possess a blend of technical proficiency, banking experience, and strong interpersonal skills. Proficiency in managing multiple projects simultaneously ensures that the analyst can navigate complex scenarios effectively. Strong communication skills are critical, enabling the ability to engage with leaders and key stakeholders to identify optimal solutions and drive initiatives forward. Requirements: 3 - 5 years banking experience with knowledge of multiple business units. Bachelor's degree in a related field. Preferred Qualifications: Project management and / or business analyst and/or related experience Microsoft 365 experience including knowledge of power-automate and Visio or similar mapping software Knowledge of Mercantile business units

Due to its continuing high levels of success, Mercantile Bank of in Grand Rapids, Michigan is looking to add another full-time Commercial Loan Processing Specialist to its growing Commercial Loan Operations Team. Are you ready to take our career to the next level with a stable and respected financial institution? Would you like to work for a supportive organization that listens to suggestions? If so, please read about this amazing opportunity in the field of commercial loans! Core Responsibilities: Load closed commercial loans onto our core loan processing system Use your amazing attention to detail skills to verify accuracy and proper documentation Build and maintain loan files and work on daily loan operations report items Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Commercial Loan Processing Specialist, you play a key role in the commercial lending process working with our loan accounting system. Among other duties, you are primarily responsible for loading closed commercial loans onto our core loan processing system, verifying provided data for accuracy and quality. Attention to detail is paramount as you complete these loan transactions as well as maintenance requests, ensuring proper documentation is maintained and proper approvals are obtained. You will also spend time building and maintaining loan files along with working daily loan operations report items to ensure that files are complete, accurate, and in compliance. Since policies and regulations often change, you maintain a thorough working knowledge of regulations and compliance policies, especially as they apply to commercial lending operations. Your friendly demeanor and positive attitude make you a pleasure to work with. You have a great feeling of accomplishment as each loan task is completed successfully! What We're Looking For To thrive as a Commercial Loan Processing Specialist at Mercantile Bank, several key skills and qualifications are essential. You should be able to effectively prioritize multiple tasks while being meticulous. Effective communication skills and interpersonal skills are crucial, as you will interact and collaborate with team members. Are you friendly and tactful? Can you remain distraction-free while you work? If so, you might just be perfect for this loan processor position! Requirements: High school diploma or equivalent 2+ years of relevant experience 1+ years of banking experience with basic understanding of operational processes Proficient in Excel and Word Problem solving skills and ability to prioritize Working knowledge of documentation guidelines and lending regulations Good written, oral and interpersonal communication skills Ability to work overtime when necessary Preferred Qualifications: Bachelor's degree in business This position will be onsite at our location in Alpine, MI. Office hours are Monday-Friday, 8:00am - 5:00pm.

Job Title: Premier Banking Specialist Primary Location: Michigan (Grand Rapids) or Florida (Central or Southwest) Employee Status: Full-Time Hourly Estimated Hours/Week: 38 Remote: No 0% About this position: LMCU is looking for a Premier Banking Specialist who will be responsible for preparing all of the deposit documents necessary for opening new Premier personal and business accounts. This role will focus on deepening member relationships by referring members and offering appropriate financial solutions and services to both individual and small business members. What you'll do: Prepare all of the deposit documents necessary for opening new Premier personal and business accounts. Input of all the loan data into the Symitar system for any consumer loan request coming from a Premier Banking member, not limited to personal and business deposit accounts, consumer lending and home equity mortgages. Handle day to day interaction with Premier members in answering questions related to online banking, replacing lost or compromised Premier ATM / Debit Cards, various transactions occurring on a members account, and any other Premier member questions that may come up. Maintain up to date knowledge and may train others on products, services, departmental systems and related technology, policies and procedures. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements. Participate in identifying issues of concern and keeping Department Management informed as needed. Works directly with the member and / or Premier Banker and Department Manager to obtain related applicant and financial information or other documentation (i.e. trust documents, insurance policies, business documents, etc.) needed for new accounts or loans and servicing requests. Prepare wire requests for Premier members and approve within wire authority. Assist Premier Bankers with managing their pipelines, including: submitting referrals, entering opportunities, managing stages and tasks, requesting financial data on maturing loans and loans up for review. May attend member or prospect meetings, presentations and events with a Premier Banker or independently. Will occasionally originate and open new Premier Banking relationships when the opportunity arises. What You'll Bring: You'll like this position if you are... Three years to five years of experience in Premier (Private) Banking and experience in consumer loan documentation is required. Bachelor's degree in business, finance or a related field of study is preferred, or associate's degree with substantial related experience. Attention to detail is a critical component of the position. Strong communication skills, both in verbal and written form. Ability to communicate effectively with both internal and external members. Experience in MS Outlook, Excel and Word. Regular use of core banking software. What You'll Get: Weekly Pay Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) Retirement options like 401 (k) with company match. Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. Tuition reimbursement To see a full list of our benefit offerings - check out this helpful guide! Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: ****************. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: ************** Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer

The Director of Financial Investigations Unit is responsible for directing and implementing the Financial Investigations Unit program. This position will entail collaboration with cross-functional teams to enhance monitoring systems, ensure efficient and thorough investigation processes, provide oversight of reporting activities and sanctions adherence, and create and maintain a risk rating process to help ensure regulatory expectations are met. Responsibilities * Provide direction and oversight to the FIU team to ensure regulatory compliance is maintained while aligning with corporate goals. Lead a team of specialized AML investigators responsible for analyzing and investigating high-risk and complex member activities. Address program deficiencies in alignment with LMCU's risk appetite and broader strategic objectives. * Maintain a deep and current understanding of AML/BSA/CFT/OFAC regulatory requirements, changes, emerging risks, trends, and typologies. Design and implement a robust high-risk review process and lead the organization's overall program risk assessment. Monitor and evaluate the performance of AML/BSA/CFT/OFAC operations, identifying procedural weaknesses and recommending actionable solutions to management. * Manage, enhance, and administer AML/BSA/CFT/OFAC software and monitoring systems, ensuring parameters effectively detect suspicious activity; conduct regular tuning and calibration. Collaborate with data analytics experts to evaluate rules, scenarios, and patterns, and support operational improvements based on data-driven insights. * Partner with internal business units to gather information required for informed decision-making, adapting to shifting regulatory priorities. Maintain effective working relationships with internal stakeholders, external partners, and law enforcement agencies to support and enhance investigations. * Develop and implement training programs to ensure all team members are equipped with the knowledge and awareness necessary to navigate evolving financial crime threats and regulatory environments. Education & Experience * Eight years to 10 years of extensive experience in AML Compliance, high-risk and complex financial crime investigations, law enforcement or related fields, including demonstrated success in leading teams and delivering complex ANL/CFT/BSA initiatives. * Prior leadership experience required. * Prior regulatory examination experience preferred. * A bachelor's degree in business, law, criminal justice, or related field of study. * Certified Anti-Money Laundering Specialist (CAMS), Certified Anti-Fraud Specialist (CAFS), or Certified Financial Crime Specialist (CFCS) strongly preferred. Other Skills * Prior experience with BSA/AML/CFT technology, including implementation of software (Patriot Officer, Verafin, etc.). * Must display strong analytical and thought leadership by being able to transform ideas to actional plans. * Deep understanding of criminal typologies associated with a wide array of financial products and services. * Knowledge of core banking software (Jack Henry Symitar and related suite of products), as well as ancillary software such as OnBase, Check Imaging, FPS Gold, identity verification tools, OFAC software. LMCU is an Equal Opportunity Employer

Job Description See what Commercial Banking is all about with Mercantile Bank. Learn from an experienced, professional team of community-based mentors. We are looking to hire Credit Interns in Grand Rapids, Mt. Pleasant, Troy, Lansing, or Kalamazoo, MI. Receive the best Commercial Credit training in the state and then have an opportunity to continue a career in banking with us after graduation. Core Responsibilities: Participate in best-in-class training and work with us for one full year Learn how to assess business financial statements to determine lendability Explore Mercantile and future careers in banking Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. This position earns competitive starting pay with many career paths and advancement opportunities. We have beautiful workspaces with sit-to-stand desks, open spaces to collaborate with others, and close mentors. A Look into Your Day You will start your experience as a Credit Intern with a group of other energetic college students who are ready to learn what it takes to have a career in banking and finance. You will work full-time during the summer and your first several weeks will be filled with required credit training in Grand Rapids, MI. After your training is complete you will work with full-time Credit Analysts and learn how to conduct thorough assessments of client financial information. You will learn how companies make money by examining crucial factors such as cash flow, collateral, and guarantor support. You will understand the value of strong communication skills (written and verbal) in a professional office environment by learning what it takes to support a growing commercial lending team. During your year-long internship, you will have the opportunity to explore what a career in banking would look and feel like. You may participate in job shadows with other departments and are encouraged to participate in community activities. You will have regular coaching sessions with your manager to ask questions and gain valuable insights to your career and education. Take full advantage of working alongside other college students and community-oriented professionals to build your network. What We're Looking For Are you ambitious and eager to learn? Do you take pride in sticking to a task until it's complete? Are you attentive to detail? Do you take initiative? Are you mathematically and analytically minded? If yes, you might just be perfect for this position! Requirements: Working to achieve a bachelor's degree in finance, accounting or business economics College GPA of 3.2 Preferred Qualifications: College GPA of 3.5 or higher A minimum of two college level accounting courses Previous internship experience in business or finance Desire to pursue a career in banking Work Schedule As a Credit Analyst Intern, you will work with us for one year. Your schedule will be full-time during the summer and part-time during the school year. We will work with your school schedule during the school year. Most of our interns work 15-20 hours. Job Posted by ApplicantPro

Title: Financial Advisor Employee Status: Full-Time exempt Estimated Hours/Week: 38 Remote: No Travel Expected: What You'll Get: (note varied offerings based on role and hours) * Weekly Pay * Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision * Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) * Retirement options like 401 (k) with company match and pension. * Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. * Tuition reimbursement * To see a full list of our benefit offerings - check out this helpful guide! About this position: LMCU is looking for a Financial Advisor that serves as a trusted partner to clients by providing comprehensive financial planning and guidance. This role is responsible for counseling clients and prospective clients on non-depository financial products and services, including investments and insurance solutions. The Financial Advisor maintains a thorough knowledge of all products and services offered by the company, while also staying informed about competitor offerings. This position plays a key role in strengthening client relationships, generating new business, and ensuring compliance with all applicable regulations and internal policies. What you'll do: * Promote and Deliver Financial Solutions: Promote, sell and service a full range of non-depository financial products; Provide personalized financial advice tailored to client needs, goals and risk tolerance. * Client Documentation and Compliance: Follow broker/dealer and insurance company policies and procedures at all times; Maintain accurate blotter, advertising, client records and correspondence files; Complete detailed client profiles for all new clients, ensuring suitability and regulatory compliance * Client Engagement and Education: Oversee daily account transactions and provide timely service to clients; Conduct financial planning seminars and presentations to educate clients and prospects; Visit branches regularly to meet with clients, provide consultations, and train branch staff on financial products and service. * What You'll Bring: You'll like this position if you have... * Five years to eight years of experience in business development, community outreach, or relationship management within a financial institution, preferred. * Direct experience working in or partnering with credit unions, focusing on member acquisition, retention, and expansion of products and services. * A bachelor's degree in business administration, finance, marketing, or a related field of study. * Proficiency in credit union core systems and CRM platforms (e.g., Symitar, Salesforce, etc). * Experience leveraging data analytics tools to drive decisions and track performance. * Experience managing pipelines, setting sales targets, and achieving measurable growth. * Demonstrated success building partnerships with local businesses, Select Employer Groups (SEGs), and community organizations to drive membership growth. * Experience leading financial education initiatives or community-focused programs to increase member loyalty and trust. * Safely operate a vehicle in all types of weather conditions; valid driver's license and clean driving record required. Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: ****************. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: ************** Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer

Join Mercantile Bank as a Senior Commercial Loan Processing Specialist in Comstock Park, Michigan, where you will play a pivotal role in delivering exceptional service and innovative solutions in the banking industry. Engage directly with diverse clients and contribute to their growth by facilitating impactful loan processing. This onsite position offers a unique opportunity to work in a collaborative, high-performance environment that celebrates problem-solving and customer-centricity. As part of a team dedicated to excellence and integrity, you will contribute to exciting projects that drive our commitment to innovation. Core Responsibilities: Support commercial loan processing by preparing and reviewing loan documentation to ensure accuracy, completeness, and compliance with regulatory standards. Collaborate with internal teams and stakeholders to address issues, streamline workflows, and enhance the overall client experience. Continuously improve processes by identifying inefficiencies and implementing innovative solutions to optimize loan operations. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Senior Commercial Loan Processing Specialist at Mercantile Bank, your day-to-day responsibilities will revolve around supporting the loan processing workflow and ensuring a seamless experience for our clients. You can expect to manage the preparation and review of commercial loan documentation, ensuring compliance with all regulations and standards. Collaboration with internal teams and stakeholders will be essential as you solve problems and innovate processes to improve efficiency. Your schedule will be Monday through Friday, from 8 AM to 5 PM at our Comstock Park, MI location, allowing you to engage with customers and colleagues during peak hours. Be prepared to leverage your expertise in bank loan operations while continually learning about the latest trends and technologies in the banking sector. Each day will present new challenges, ensuring you stay engaged and contribute to our customer-centric goals effectively. What We're Looking For To thrive as a Senior Commercial Loan Processing Specialist at Mercantile Bank, a blend of analytical thinking and strong organizational skills is essential. You should possess excellent attention to detail, enabling you to meticulously review loan documentation and ensure compliance with banking regulations. Effective communication skills are crucial, as you will interact with clients and collaborate with team members to address inquiries and resolve issues. A customer-centric mindset is necessary for understanding client needs and delivering exceptional service. Problem-solving skills and the ability to think critically will empower you to navigate challenges and enhance loan processing workflows. Additionally, being adaptable in a fast-paced environment and demonstrating a commitment to integrity and accountability will set you apart. Embrace a proactive approach to continuous improvement, contributing to the innovative spirit that defines our company culture at Mercantile Bank. Requirements: Bachelor's Degree 3-5 Years of bank loan operations and/or accounting experience

Join Mercantile Bank as a Mortgage Closing Disclosure Specialist and immerse yourself in a dynamic, fast-paced environment where your passion for mortgages can flourish. Enjoy the excitement of managing critical deadlines while collaborating with a fun, energetic team dedicated to excellence and customer-centric solutions. This role offers flexibility to work a hybrid schedule, once trained, allowing you to have time in the office and at home. This opportunity, located in Grand Rapids or Alma, MI markets, empowers you to grow within the banking industry while contributing to our core values of integrity and innovation. Core Responsibilities: Use your amazing detail-oriented skills to verify mortgage loans are set up appropriately and comply with all policies and regulations. Initiate appropriate disclosures while maintaining deadlines. Your enthusiastic attitude and personality will contribute to the success of the team and to the satisfaction of our customers. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Closing Disclosure Specialist at Mercantile Bank, you will play a pivotal role in the residential mortgage process, engaging in a variety of essential tasks such as preparing initial and re-disclosed Loan Estimates and preliminary Closing Disclosures. Your attention to detail ensures compliance with federal and state regulations alongside internal policies, safeguarding the integrity of our operations. You will manage the incoming loan pipeline and the re-disclosure queue in alignment with TRID regulations, verifying complete applications and accurate fees. By collaborating with Mortgage Loan Officers, Processors, Closers, and Underwriters, you will uphold our high service standards while providing timely disclosures to clients. Your customer-centric approach and commitment to compliance will shine as you build relationships with title companies and settlement agents. This role leverages your skills in a fast-paced environment, making a meaningful impact within Mercantile Bank's vibrant culture and innovative atmosphere. What We're Looking For To excel as a Mortgage Closing Disclosure Specialist at Mercantile Bank, candidates should possess a minimum of one year of banking and/or mortgage experience, with a strong preference for those familiar with mortgage regulations, TRID guidelines, and title policies. Successful candidates will demonstrate exceptional time management skills, allowing them to meet critical deadlines in a fast-paced environment. Strong analytical and problem-solving abilities are essential for navigating complexities in loan processing. Verbal and written communication skills must be top-notch, facilitating effective collaboration with various stakeholders, including Mortgage Loan Officers and title companies. Additionally, a keen sense of organization and attention to detail is crucial in preparing accurate disclosures and ensuring compliance with regulatory requirements. If you thrive in an environment where there is always something to do and are passionate about delivering excellent customer service, this position offers the perfect opportunity to leverage your skills in a rewarding career. Requirements: A high school diploma or GED 1 - 3 years of banking and/or mortgage experience Knowledge of mortgage operations and practices, regulations and lending guidelines

Join Mercantile Bank as a Multimedia and Promotions Specialist in Grand Rapids, MI, and immerse yourself in an energetic, high-performance environment where your creativity thrives. This role offers the chance to collaborate with a diverse team, driving innovative marketing strategies that connect with our customer-centric values. You'll have the opportunity to shape compelling multimedia content, allowing your ideas to come to life while showcasing your problem-solving skills. Experience the satisfaction of promoting financial excellence while being part of a forward-thinking culture that values inclusivity and accountability. At Mercantile Bank, we foster a fun atmosphere where your professional growth is nurtured, making every day exciting. Take this chance to impact our community and elevate our brand presence in the banking industry. Join us and contribute to a dynamic organization that prioritizes innovation and customer engagement. Core Responsibilities: * Manage Mercantile Bank's social media by creating content that supports the bank's strategic direction and engages with our customers. * Participate in visual production planning, on set, as well as in post-production in creating the final product. * Create graphic design content. * Manage online customer reviews and provide support and response. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Multimedia and Promotions Specialist at Mercantile Bank, you will lead the charge in social media management across platforms like Facebook, Instagram, LinkedIn, YouTube, and Vimeo. Your role will encompass content creation, where you will design engaging graphics and write captivating posts tailored to our diverse audience. You'll be strategic in deploying campaigns, measuring their success, and continuously refining our approach based on analytics. As the voice of Mercantile Bank online, you will engage directly with customers, ensuring their queries and interactions reflect our brand values. Additionally, you will support video and photo production, helping craft visual content that showcases our commitment to excellence. Your expertise will extend to managing our online customer reviews while contributing to the company's fun culture through participation in the Fun Committee and mascot management. This multifaceted position offers an exciting opportunity to drive brand awareness and community engagement. What We're Looking For To thrive as a Multimedia and Promotions Specialist at Mercantile Bank, candidates should possess a versatile skill set tailored for dynamic environments. A minimum of two years in social media management, photo and video production assistance, as well as digital customer service experience, is essential. Proficiency in graphic design and content creation, coupled with a foundational understanding of Hubspot CRM, will enhance your capabilities in this role. Exceptional verbal and written communication skills are crucial, along with strong interpersonal abilities to foster customer relationships and address challenges diplomatically. Adaptability is key, as you will need to navigate the evolving landscape of social media and marketing trends effectively. The role will have some physical demands, such as moving objects weighing between 25-50 pounds and some travel throughout Mercantile markets to capture content. Ultimately, success in this position requires a blend of creativity, strategic thinking, and a commitment to professional excellence. Requirements: * At least 2 years' experience in social media management, photo + video production assistance * Graphic design experience with editing and content creation skills * At least a two-year college degree, certification or licensing, or completion of specialized training or job-specific skills acquired through an apprenticeship program Preferred Qualifications: * 2 years customer service experience digital experience * HubSpot CRM experience