Full-time Description
YOUR PURPOSE
This position oversees and manages the delivery of digital products and services at Horizon Credit Union, focusing on mobile and online banking. This role plays a crucial part in driving the development and enhancement of our digital banking products and services as well as manages the day-to-day digital banking platforms. This includes staying updated on emerging trends, member insights, and industry shifts to ensure the growth of our digital platforms. The role involves optimizing digital products, analyzing performance metrics, and managing external vendors to enhance Horizon's digital banking capabilities. This position will also collaborate closely with cross-functional teams including Technology and Operations to create improvements and innovative solutions that enhance the member experience, reduce friction and drive growth.
YOU ARE RESPONSIBLE FOR
E-Services
Provide channel support and consulting on organizational projects that meet the needs of Horizon Credit Union and business partners and relationships.
Oversees digital banking and other digital products across responsive web and mobile apps for both individual and business members.
Delivers an exceptional digital product and service experience for our members.
Helps develop and articulates a clear digital product strategy and roadmap aligned with the Credit Union's overall business goals and member needs.
Creates and manages a comprehensive product roadmap that outlines the vision and timeline for digital banking and digital channel product enhancements and new features.
Assesses value, develop use cases, and prioritize enhancements to ensure work focuses on those with maximum value that are aligned with the product strategy.
Conducts market research, competitive analysis, and stays updated on industry trends to identify opportunities for product differentiation and improvement.
Member Focus
Collaborates to build action plans to increase digital channel usage and adoption among our membership and to attract new members.
Collaborates with marketing for opportunities to cross-sell additional services through the Credit Union's digital services.
Educate members and provide banking solutions utilizing product knowledge, service, intuitive sales, and delivery system knowledge in a digital branch environment.
Engages with user experience and research teams to define and implement member usability testing, concept validation, and co-creation studies to gain insights and identify member needs and solutions.
Monitors member feedback, behavior, and usage patterns to make data-driven decisions for product enhancements.
Maps the member journeys to fully understand the member experience and their friction points to make and recommend improvements.
Production
Responsible for product launch and management through developing project plans, coordinating training needs, marketing needs, communications, and member support efforts to ensure a smooth rollout.
Actively engage with and lead internal and external resources on implementations, technology releases, upgrades, and user acceptance testing.
Monitors product performance and key metrics to identifying areas for improvement, optimization and to improve adoption.
Prepares and presents reports related to operations, technology, service standards and other KPIs compared to best-in-class benchmarks for results reporting and analysis for improvements.
Iteratively enhance the product based on user feedback, market dynamics, and technological advancements.
Acts as a point of contact for stakeholders, communicating product vision, progress, and results.
Collaborate with Vice President of Marketing and Digital Strategy to align product strategy with broader business objectives.
Assist in responding to internal and external audits, responses, and report-outs related to channel content and oversight.
Provide support and subject matter expertise to various strategic initiatives as needed and appropriate for assigned channels under management.
Partner with business lines to research and evaluate new technologies, industry trends, and best practices to satisfy Horizon's business needs.
Vendor Management
Communicate system and support challenges with appropriate vendors and track to resolution. Prepare and submit functionality enhancement requests relating to member and channel development.
Compare vendor service offerings to highlight capabilities, implementation/ongoing costs, implementation/enhancement benefits, revenue and ROI estimates, risk, and resource estimates as well as timelines for implementation and updates.
Works closely with vendors' designers to create intuitive and user-friendly digital interfaces that align with customer expectations and our brand identity.
COMPENSATION
At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams' overall success long-term.
The full pay range for this position across all the states in which we hire is $29.39-$44.09. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate's experience, education, and skill level.
Benefits, Perks, and Other Good Stuff
We know there's more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:
· Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
· Telemedicine for part-time employees
· Paid Group Life and Disability Insurance
· Employee Assistance Program
· Tuition Reimbursement Program
· 401K Retirement Savings
· Employer 401K Retirement Contributions & Matching upon eligibility
· Discretionary Annual Incentive Bonus based on eligibility criteria
· Paid Time Off per Full Calendar Year:
§ 10 hours of PTO per month (prorated for reduced full-time and part-time)
§ Paid Birthday Holiday
§ 2 Paid Wellness Days
§ Up to 24 hours of Paid Volunteer Time annually
§ 11 Paid Holidays
· And More!
SUCCESS LOOKS LIKE
Our Individual Contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of "Guiding members in the direction of their dreams".
Action Oriented
: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Collaborates
: Builds partnerships and works collaboratively with others to meet shared objectives. Readily acts on challenges, without unnecessary planning
Instills Trust:
Gains the confidence and trust of others through honesty, integrity, and authenticity
Communicates Effectively:
Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
Member Focused:
Builds strong member relationships and delivers member-centric solutions, both internally and externally
Self-Development Focused
: Actively seeks new ways to grow and be challenged using both formal and informal development
Requirements
EXPERTISE YOU NEED
Education & Experience
Bachelor's degree in Business Management, Technology or related field required. A minimum of three years' experience in product management, digital channel management, payment systems, or commercial deposit or digital applications required.
Capabilities
Minimum of two years' vendor management experience preferred.
Three years or more of related digital, financial, and technical experience preferred
Strong understanding of digital banking platforms, mobile applications, online banking, online account opening technology, and related services and technologies.
Proficiency in using product management tools and analytics platforms.
Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to non-technical stakeholders.
Data-driven mindset, with the ability to analyze metrics and customer insights to inform product decisions.
Awareness of the latest trends and technologies in the mobile UI/UX space.
Knowledge of user research, usability testing, and user feedback methodologies
Ability to translate user insights into actionable design improvements.
Experience with Digital Banking and eServices systems preferred
Demonstrated project management skills
Ability to lead and facilitate meetings, vendor interviews and presentations with various size groups; negotiate between all levels of employees and stakeholders of a proposed project for optimum results.
Ability to read, analyze and interpret data and understand and communicate the information to various teams across the credit union. Effectively present information and respond to questions from management, staff, and members.
ABLE TO
To perform the essential functions of this position an employee must be able to meet the following workplace demands: the ability to converse with others, detect sound, identify, and detect objects, count, read, write, operate a computer, handle, and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb, and be able to maintain balance doing these activities. The position requires sound reasoning, good judgment, and the ability to apply knowledge to work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform essential functions, unless such accommodations would cause the employer undue hardship. To request accommodation, please contact Human Resources.
ABOUT THIS
The statements in this are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Job descriptions are not intended, nor do they create an employment contract, and are subject to change at any time to accommodate business necessities. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU's goals employees may perform other duties as assigned and all employees are expected to:
Exemplify our CORE Values
Promote teamwork and collaboration
Provide our members with the highest quality service
Salary Description $29.39-$44.09/hourly
$41k-48k yearly est. 60d+ ago
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Recovery Specialist
Horizon Credit Union 3.4
Horizon Credit Union job in Spokane Valley, WA
Full-time Description
YOUR PURPOSE
Responsible for collecting on accounts while balancing the goodwill of members with the overall business interests of HZCU. Will locate and notify customers of delinquent accounts by mail, telephone, email, or text. Duties include addressing paid ahead, overdrawn, and overdue accounts, Manages member relationships relating to insurance problems. initiating repossession proceedings, and maintaining accurate records and account details. This position will also process hardship extensions when appropriate.
YOU ARE RESPONSIBLE FOR
Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance, and overdue credit balance accounts by phone and/or letter. Ensure professional interface with members.
Ability to discover the reason for delinquency and offer appropriate solutions to permanently resolve the reason for delinquency
Contact high balance and/or delinquent members by telephone, mail, email and text to determine the reasons for balance or delinquency and assist them in developing plans to bring accounts current. Develop plans and collect on overdue accounts wherever possible
Notify co-signers regarding the status of delinquent accounts
Manage incoming tickets from the help desk ticketing system
Uses Auto Dialer to complete work tasks
Update files and system accounts via the credit union's delinquent loan recovery system
Secure credit bureau reports. Skip trace on loan accounts
Assist members with delinquent real-estate loans to resolve delinquency
Determine when loan collateral should be repossessed
Perform all responsibilities in accordance with HZCU competencies and Information Protection requirements
Have a thorough knowledge of all state and federal collection laws and guidelines
Professional and courteous interactions with members
Strive for continuous improvement of processes and service
Persistence in following standard collection practices
Accurately recording collection activity and file information
Maintaining a professional and positive attitude towards delinquent borrowers, and the job of collections
SUCCESS LOOKS LIKE
Our individual contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of "Guiding members in the direction of their dreams".
Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Readily takes action on challenges, without unnecessary planning
Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity
Communicates Effectively: Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
Member Focused: Builds strong member relationships and delivers member-centric solutions, both internally and externally
Self-Development Focused: Actively seeks new ways to grow and be challenged using both formal and informal development
COMPENSATION
At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams' overall success long-term.
The full pay range for this position across all the states in which we hire is $22.07-$30.89. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate's experience, education, and skill level.
BENEFITS, PERKS AND OTHER GOOD STUFF
We know there's more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:
Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
Paid Time Off per Full Calendar Year:
10 hours of PTO per month (prorated for reduced full-time and part-time)
Paid Birthday Holiday
2 Paid Wellness Days
Up to 24 hours of Paid Volunteer Time annually
11 Paid Holidays
And More!
Requirements
EXPERTISE YOU NEED
Education & Experience
High school diploma or general education degree (GED); three to five years' related experience and/or training; or equivalent combination of education and experience. Related work experience may substitute for education.
Capabilities
Effectively presents information in one-on-one situations to borrowers, creditors, external credit-granting organizations, and other employees of the credit union.
ABLE TO
To perform the essential functions of this position an employee must be able to meet the following workplace demands: ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods of time. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgment and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.
ABOUT THIS
The statements in this are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU's goals employees may perform other duties as assigned and all employees are expected to
Exemplify our CORE Values.
Promote teamwork and collaboration.
Provide our members with the highest quality service.
Salary Description $22.07-$30.89/hourly
$27k-36k yearly est. 60d+ ago
Packaging Machine Operator - Moses Lake Production Campus
Simplot 4.4
Moses Lake, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
This position is responsible for operating, troubleshooting, maintaining, and programming all packaging equipment on all lines with an emphasis on Line 4. This position will break, cover vacancies, and train employees in all Packaging Operator positions to ensure that all packaging area equipment and people are able to package french fry and specialty products in an efficient manner consistent with customer, quality assurance and packaging goals and expectations.
**There are two plant facilities that make up the Moses Lake Production Campus. The selected candidate for this role will begin their training at one of these facilities and then will be assigned to one of the two locations after training is complete.**
**Key Responsibilities**
+ Operation of the Blueprint case packer and case erector, baggers, Ishida scales, and all supporting equipment of the Retail Line/Line 4 for optimal performance.
+ Efficient operation of baggers, Ishida scales and supporting equipment to meet required packaged volumes and package machines and support equipment to achieve required weights and bag and case condition.
+ Enters data regarding downtime into MMS.
+ Corrects underweight cases and slip cases as needed.
+ Packaging equipment and immediate area is maintained in a food sanitary manner, which meets Company standards.
+ Packaging materials are readily available at all times and proper programming on all packaging equipment.
+ Ability to troubleshoot all packaging equipment and to train on all procedures and operating techniques.
+ Demonstrates the ability to work with maintenance to perform preventative maintenance.
+ Packaging equipment and immediate area is maintained in a food sanitary manner on a daily basis and during major cleanup, which meets company standards.
+ Attendance and participation in training activities appropriate to the position and to incorporate acquired skills and knowledge.
+ Ensures no injuries of self or others by following safe work practices policies and self-compliance with Company policies and procedures and Union Labor Agreement.
+ Interface with team members and other support groups is conducted in a participative management style conducive with operational goals.
+ Conducts him/herself in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the company.
+ Ensures that additional accountabilities as may be required by management be handled in a manner necessary to meet operational goals.
**Typical Education**
High school diploma or general education degree (GED)
**Relevant Experience**
1. Must be qualified as a Packaging Operator II for at least one year and perform this job at a proficient level consistently or equivalent experience and/or degree.
2. Must not have any active discipline (safety and performance).
3. Must have the knowledge and ambition to train other Packaging Operator personnel.
4. Must have the ability and ambition to work during plant outages.
Job Requisition ID: 24436
Travel Required: None
Location(s): GF Columbia Basin Warehouse - Moses Lake
Country: United States
Rate of Pay: $25.55/hr
Attractive total rewards package that includes:
+ Medical, dental, vision coverage
+ 401(k) savings plan
+ 10 Paid Holidays
+ Vacation Time
+ Details available in Collective Bargaining Agreement
+ Paid Family Building Leave
+ Education Assistance
+ Benefits details available at simplotbenefits.com
**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. **
$25.6 hourly 24d ago
Team Leader Quality Assurance - Moses Lake, WA (Columbia Basin Facility)
Simplot 4.4
Moses Lake, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
This role is responsible for overseeing and leading the activities of the Quality Assurance Team to ensure the processing of quality products that meet customer specifications, and that the Shift Manager's team is fully aware of the quality of the produced and packaged products to assist them in meeting customer specifications.
Key Responsibilities
* Ensures there is no injury to self or others by following safe work practices (including Standard Operating Procedures) and policies.
* Attend and participate in all training activities for the position. Ensure the acquired skills and knowledge are applied.
* Ensures sanitation of equipment and housekeeping of the entire facility.
* Ensures self-compliance with Company policies, Standard Operating Procedures, and the Collective Bargaining Agreement.
* Conducts oneself in a professional manner and ensures that personal appearance meets the standards necessary to perform the job functions while representing the Company.
* Performs all such other duties as may be reasonably assigned by Manager.
* Leads the Quality Assurance Team on assigned shift ensuring that the produced and packaged product meets customer and company specifications and expectations.
* Communicates with the Shift Manager and other team members on a regular basis throughout the shift to make them aware of any developments that may affect the quality of the product.
* Ensures the Lab area is properly staffed and maintained.
* Ensures that all information is entered into MMS accurately and in a timely manner.
* Ensures the correct /accurate completion of all written documents/ procedures required.
* Ensures verification of critical control points (CCP) accurately and in a timely manner.
* Leads the QA team members ensuring compliance with company policies and procedures.
* Leads QA team members to ensure their compliance with plant policies, procedures and the collective bargaining agreement.
* Ensures communication with Shift Manager and other team members on a regular basis throughout the shift to make them aware of any developments affecting the consistent production of quality product.
* Ensures team meetings are meaningful in context and encourages team members to express themselves on pertinent problems relating to their jobs.
Typical Education
High school diploma or general education degree (GED)
Relevant Experience
1+ years related experience and/or training
Other Information
* Must have successfully completed the Job Skill Evaluation to begin training in the position. Must complete the Structured Job Training program within recommended timeframe to remain in the position permanently.
* Must be able to demonstrate the ability to perform addition, subtraction, multiplication, division, and calculate percentages to make proper adjustments and calibrations, as required.
* Must be able to read, understand, and communicate in English in a manner to successfully complete job duties.
* Must be able to lift up to 50 pounds.
* Must be able to demonstrate manual and physical dexterity.
* Must be able to work with hazardous and corrosive chemicals in small areas.
* Must be able to tell time and be able to convert regular time to military time.
* Must be able to use a computer and successfully navigate through various applications.
* Must be able to maneuver in close quarters and climb stairs, ladders, and catwalks on a regular basis.
* Must be able to stand on concrete floors for long periods of time.
* Must be able to work in extreme environments (cold, hot, humid and slippery).
* Must be able to work independently with minimal supervision.
* Must be able to identify hazards and report to appropriate personnel.
* Must have an acceptable attendance record.
* Must have an acceptable safety record.
* Must qualify and successfully complete the Training/Orientation Program.
* Demonstrated knowledge in the areas of Quality Assurance team functions, Product specifications/standards, Quality Assurance team customer expectations, EEO/Plant policies, and Statistics.
* Must possess good human relations skills including; leadership, delegating, coaching, participative management style, subordinate development, and problem solving.
* Must possess strong organizational skills.
* Must be able to use portable radios and base radios for communication.
Job Requisition ID: 24386
Travel Required: None
Location(s): GF Columbia Basin Plant - Moses Lake
Country: United States
Rate of Pay: $28.93/hr
Attractive total rewards package that includes:
* Medical, dental, vision coverage
* 401(k) savings plan
* 10 Paid Holidays
* Vacation Time
* Details available in Collective Bargaining Agreement
* Paid Family Building Leave
* Education Assistance
* Benefits details available at simplotbenefits.com
The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
$28.9 hourly 44d ago
Contact Center Representative
Harborstone Credit Union 3.3
Lakewood, WA job
Harborstone operates as one of the most committed and passionate credit unions in the state of Washington. Our culture is about people, it's the foundation of everything we do and we work hard to demonstrate our values in every interaction. Our mission is to create a thriving community by helping our members realize their full potential. In order to deliver on this, we hold ourselves accountable to viewing our business from a growth mindset lens, this ensures we stay empathetic and we solve for our membership's real-life financial needs or pain points. We are not out to sell our "banking" products and services, our sole motive is to create a cooperative of people who help people, and provide the relevant products and services that enable our membership to manage their everyday financial needs.
The Member Experience line of business includes all aspects of Member and Branch Experience; Contact Center Experience; Digital Services; Marketing; Community Development; Small Business Member Experience, Cash Management and Business Deposit Team.
Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance and security awareness related courses as established by Harborstone Credit Union policies and/or practices.
Effectively builds trust with members and internal staff by embodying and demonstrating the Core Values of the organization (Trust, Advocacy, Prosperity, Equity, Empathy, and Simplicity). Consistently advocates for Harborstone's members, offering opportunities for financial equity and prosperity and the tools necessary to help them thrive. Demonstrates value and difference by expertly informing our communities of effective financial products, services, and solutions to help them attain their full potential.
Compensation:
Minimum $20.34/hour
Maximum $34.60/hour
Applicants with a desired mix of knowledge, skills and abilities can expect to be offered the following depending on the level they best fit:
CCRI $20.34 - $29.06
CCRII $22.28 - $31.83
CCRIII $24.22 - $34.60
Responsibilities
* Proactively engage and manage member relationships by putting member's financial needs and goals in the center of the conversation at every interaction.
* Act as a financial coach that helps their members set goals and celebrates when they achieve them.
* Effectively develop and maintain relationships with new and existing members.
* Communicate effectively by member's preferred communication channel, either in person, by phone, or by email.
* Demonstrates excellent problem solving and critical thinking skills by leveraging resources effectively to meet members' needs.
* Deep expertise with lending products and demonstrates the ability to uncover needs and recommend appropriate options.
* Knowledgeable in mortgage products and services with ability to refer members appropriately.
* Demonstrates best level Member Experience behavior expectations, Member Experience relationship skills, and utilizes Member Experience tools.
* Knowledge of Harborstone and Business Partner's/Vendor's/CUSO's partnership and processes.
* Ability to support training efforts within the call center teams, as applicable.
* Understand the process of notary, medallion stamps, and signature guarantee services in order to guide member to the appropriate branch location.
* Ability to understand, leverage, and build upon key strengths to help in the overall success of the cooperative as part of ongoing personal and professional development.
* Understand Harborstone's 5-Year Strategic Plan, yearly Business Plan and Thematic Goal and the strategies required to achieve successful results for the cooperative.
Qualifications
Required Experience/Education:
* Completion of Harborstone's internal training systems as required. Financial Navigator Training Certifications.
* Basic Microsoft Office Skills.
* High school diploma.
Physical Considerations:
* Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required.
* May be asked to handle, move, and/or carry large boxes of supplies weighing up to 50 pounds.
* May require stooping, bending, squatting, and reaching for limited periods of time.
* May require sitting and standing for long periods of time.
Responsibilities • Proactively engage and manage member relationships by putting member's financial needs and goals in the center of the conversation at every interaction. • Act as a financial coach that helps their members set goals and celebrates when they achieve them. • Effectively develop and maintain relationships with new and existing members. • Communicate effectively by member's preferred communication channel, either in person, by phone, or by email. • Demonstrates excellent problem solving and critical thinking skills by leveraging resources effectively to meet members' needs. • Deep expertise with lending products and demonstrates the ability to uncover needs and recommend appropriate options. • Knowledgeable in mortgage products and services with ability to refer members appropriately. • Demonstrates best level Member Experience behavior expectations, Member Experience relationship skills, and utilizes Member Experience tools. • Knowledge of Harborstone and Business Partner's/Vendor's/CUSO's partnership and processes. • Ability to support training efforts within the call center teams, as applicable. • Understand the process of notary, medallion stamps, and signature guarantee services in order to guide member to the appropriate branch location. • Ability to understand, leverage, and build upon key strengths to help in the overall success of the cooperative as part of ongoing personal and professional development. • Understand Harborstone's 5-Year Strategic Plan, yearly Business Plan and Thematic Goal and the strategies required to achieve successful results for the cooperative.
$20.3-34.6 hourly Auto-Apply 18d ago
Regional Continuous Improvement Manager - Moses Lake, WA (Columbia Basin Facility)
Simplot 4.4
Moses Lake, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
This position will be responsible for leading, directing and managing the Six Sigma / Continuous Improvement (CI) program to advance the business in the region and result in cost and or quality improvements.
The role leads across multiple plants in an operations region. They apply knowledge of Six Sigma methodologies to direct, lead and support multi-disciplinary improvement processes that require evaluation, planning, implementation and follow up. Leads root cause analysis, provides analytical and financial analysis / studies, drive capital and non-capital improvements, and leverage available improvement tools such as Six Sigma and Lean. They identify opportunities and develop strategies for continuous improvement of our process lines and overall plant operations by reviewing plant performance and working with site leadership. Directs the coordination and management of all process improvement activities, including people and other resources involved in the analysis, planning, implementation, and documentation to support process improvement projects.
This position reports to the Regional Plant Director where they are located with a dotted line reporting structure to Global CI.
Key Responsibilities
* Apply, teach, and coach Six Sigma and Lean business process tools and methods to improve engineering management processes. Will use and teach tools and apply engineering management process knowledge and methods to the factories, Black Belts, Green Belts and subject matter experts of Six Sigma and Lean projects. Lead multifunctional teams to work on projects at their regional facilities in order to make improvements to operational performance, product quality and processes. Lead administrative efforts linked to project completion, documentation, and tracking. Ability to prioritize projects balancing impact and alignment with strategic pillars.
* Provide ad hoc analysis, recommendations for improvement, reporting, and technical support to Plant Directors and operations teams, to help facilities achieve daily, weekly, monthly, and annual targets. Ability to drive for results. Manage completed projects and results.
* Support the strategic plan. Mentor and advises from leaders to factory shop floor on prioritizing, charting, and launching projects that support the strategic direction of Global Food. Will develop plan to integrate the Six Sigma approach into the business strategy whilst delivering enhancements resulting in cost, quality, and process improvements.
* Monitors and ensure that Lean processing and Six Sigma breakthrough steps or appropriate tools are correctly applied. Monitors and ensures that factory trained resources are actively applying the Lean processing and Six Sigma breakthrough steps in a correct manner to solve chronic problems, remove waste, and to plan new services or products. Will monitor the progress and ensure that each location is aligning projects with business objectives and strategic plan.
Typical Education
Bachelor's Degree (B.A. or B.S.) from 4 year college or university
Relevant Experience
8+ years related experience and/or training
Job Requisition ID: 23589
Travel Required: Less than 10%
Location(s): GF Columbia Basin Plant - Moses Lake
Country: United States
Wage range or rate of pay: $120,000 - $145,000 Plus annual incentive plan eligibility
The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
Attractive total rewards package that includes:
* Medical, dental, vision coverage
* 401(k) savings plan
* Paid Family Building Leave
* Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1
* 10 Paid Holidays
* Relocation Assistance Program (where applicable)
* Education Assistance
Benefits details available at simplotbenefits.com
The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
$120k-145k yearly 60d+ ago
Mortgage Advisor - Pierce County
Boeing Employees' Credit Union 4.5
Puyallup, WA job
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.
PAY RANGE
The Target Pay Range for this position is $26.35-$32.12 hourly. The full Pay Range is $21.65-$38.03 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.
BENEFITS - because
people helping people
starts with supporting
you
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match
IMPACT YOU'LL MAKE:
You'll play a pivotal role in helping members achieve one of life's biggest milestones-homeownership. As a Mortgage Advisor - Primary Market, you'll deepen trusted relationships with new and existing members, guide them through complex mortgage decisions, and expand BECU's mortgage presence within your assigned community.
Your expertise won't stop at loans-you'll be a go-to resource, mentor, and advocate, helping teammates grow their mortgage knowledge while ensuring members feel informed, confident, and supported from application through funding. Through your work, you'll directly shape meaningful member experiences, strengthen community connections, and drive BECU's continued growth in the mortgage space.
WHAT YOU'LL DO:
Be a trusted mortgage guide: Serve as the primary point of contact for mortgage products, services, and processes-supporting members from application through funding with clarity and confidence.
Build lasting member relationships: Deepen and retain mortgage relationships by listening closely, understanding financial goals, delivering tailored solutions, and following through every step of the way.
Drive results together: Contribute to individual and team goals by enhancing the member experience, supporting referral generation, and collaborating across centers and branches.
Grow referral partnerships: Maintain and expand mortgage referral relationships with members, employees, business development managers, and third-party partners.
Coach and elevate teams: Mentor and coach branch and center teams to identify mortgage opportunities, improve processes, and confidently serve member needs.
Educate and empower colleagues: Share knowledge with Member Consultants and Managers on mortgage identification, servicing, and continuous process improvement.
Represent BECU in the community: Actively participate in community organizations and events to generate new mortgage business, deepen relationships, and educate others about BECU's mortgage solutions.
Negotiate with care and confidence: Work with members to negotiate loan terms and conditions while aligning with credit union policies and procedures.
Support underwriting success: Review loan files using automated underwriting systems, correct deficiencies when possible, and partner with underwriters on non-approved loans.
Ensure regulatory excellence: Stay current on federal and state lending regulations-especially mortgage and home equity-and support staff awareness of compliance updates.
Leverage product expertise: Maintain thorough knowledge of mortgage and consumer loan offerings to generate leads and recommend appropriate solutions.
Master mortgage systems: Understand loan origination systems (LOS), underwriting, processing, guidelines, and tracking tools to coach and support consultants effectively.
Collaborate across BECU: Build strong partnerships with mortgage and internal departments to enhance the member experience and improve production outcomes.
Stay market-aware: Keep informed on mortgage industry trends and local real estate market developments.
Prospect with purpose: Generate new mortgage relationships through proactive prospecting and lead generation.
Resolve with care: Serve as an escalation point for member issues, ensuring concerns are addressed thoughtfully and effectively.
Communicate for success: Maintain open, effective communication with credit union employees to support shared goals and coordinated efforts.
Continuously improve: Contribute to ongoing process and service quality improvements in support of credit union objectives.
Flex when needed: Perform additional duties as assigned to support team and organizational success.
This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.
WHAT YOU'LL GAIN:
The opportunity to be a trusted mortgage expert influencing meaningful financial milestones for members
A role where your voice matters, and your ideas help improve processes and experiences
Ongoing opportunities to coach, mentor, and lead others, strengthening your leadership presence
Strong community connections and the ability to represent BECU beyond the branch
A career within a mission-driven credit union committed to long-term member and employee success
QUALIFICATIONS:
Minimum Qualifications:
Bachelor's degree or equivalent work or education related experience.
Minimum two years of experience in mortgage loan production, including conventional, FHA, and VA products.
Minimum two years of mortgage loan sales experience, and/or consultative sales experience in financial services or a financial institution required.
Compliance with SAFE Act legislation, which requires annual registration as a Mortgage Loan Originator (MLO).
Desired Qualifications:
Ability to take initiative and be self-motivated.
Effective relationship management, problem resolution and customer service skills.
Strong sales, prospecting and follow-up skills.
Excellent interpersonal skills to ensure issues are handled in a fair and consistent manner.
Ability to contribute both independently and as a team member in multi-priority fast paced environment.
Proficient with Microsoft Office Products.
Excellent time management skills. Ability to adapt to evolving work priorities.
Excellent verbal and written skills to effectively communicate.
Proficient math skills, with a high degree of accuracy. Ability to perform complex income analysis.
Ability to exercise confidentiality and discretionary judgment.
Ability to use discretion in decision making and sound judgment in problem solving.
Ability to adapt to change within working responsibilities, be it internal, market or regulatory driven.
JOIN THE JOURNEY:
Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.
Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney
EEO Statement:
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
$26.4-32.1 hourly Auto-Apply 10d ago
Electrician - Moses Lake Production Campus
Simplot 4.4
Moses Lake, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
This role is responsible to understand electrical systems and equipment. This individual in this role must be capable of troubleshooting, repairing, and maintaining the system. This electrician will be required to fully understand the purpose and operation of the electrical systems and all related equipment and systems along with having the ability to make decisions based on sound judgment when a situation dictates. It is imperative this person conduct themselves in a manner that ensures alertness and constant awareness of the safe operation of equipment and its surroundings. Work relationships and communications are key ingredients to the success of the individual holding this role. They must be able to maintain open communications and productive work relationships with team leaders, operators, laborers, mechanics, other electricians, supervisors, and shift managers.
The area of work includes both inside the facility and outside, depending on work requirements.
**There are two plant facilities that make up the Moses Lake Production Campus. The selected candidate for this role will begin their training at one of these facilities and then will be assigned to one of the two locations after training is complete.**
**This position offers a $1,250 sign-on bonus and up to $2,500 in retention bonuses.**
**There are two plant facilities that make up the Moses Lake Production Campus. The selected candidate for this role will begin their training at one of these facilities and then will be assigned to one of the two locations after training is complete.**
**Key Responsibilities**
- Repairs and maintains electrical systems and control systems on equipment.
- Troubleshoots and repairs equipment, electrical networks, control panels and other control system components.
- Interfaces with supervisory personnel about equipment conditions and difficulties in the electrical system.
- Maintains, repairs, and installs plant lighting.
- Utilizes electrical/electronic prints/schematics, ladder logic, plant computer systems, the current National Electrical Codes, and test equipment to complete assigned tasks.
- Takes electrical line calls on shift and performs and completed all jobs as assigned.
- Enters and performs work on work orders; plans and schedules additional work as needed.
- Understand the purpose of Preventative Maintenance and Predictive Maintenance and participates in these Programs.
- Maintains work area in a clean and functional condition.
- Must be able to locate parts and reference part numbers.
- Must be able to accurately enter data into computer and into daily paperwork in a timely manner.
- Ensures attendance and participation in training activities appropriate to the position.
**Typical Education**
High school diploma or general education degree (GED)
**Relevant Experience**
5+ years related experience and/or training
**Other Information**
- Must have a working knowledge of basic electrical safety practices.
- Must have an understanding of DC voltage systems (0 to 240V) and AC voltage systems (24 to 480).
- Must have a working knowledge of the National Electrical Code.
- Must be able to use voltage testers, meggers, amp probes, and other electrical test equipment.
- Demonstrate the ability to do basic math, and the ability to compute rate, ratio, percent, be able to read a tape measure, and measure with calipers.
- Must be able to read, write and communicate in English in a manner to successfully perform job duties.
- Must have computer skills.
- Demonstrate the ability to safely lift up to 50 pounds. Must be able to work in extreme environments: hot, cold, wet, and slick floors.
- Must be able to climb stairs, ladders, catwalks, and maneuver in close quarters.
- Must be able to use appropriate personal protective equipment, such as respirators, SCBA, and safety harness as appropriate for given tasks.
- Must have complete understanding and safe operation of hand, power, and shop tools.
- Must be able to read and understand basic electrical blueprints, schematics, and technical manuals.
- Must furnish own hand tools.
Job Requisition ID: 24639
Travel Required: Less than 10%
Location(s): GF Columbia Basin Plant - Moses Lake
Country: United States
Rate of Pay: $30.89 - $42.26 DOE
Attractive total rewards package that includes:
+ Medical, dental, vision coverage
+ 401(k) savings plan
+ 10 Paid Holidays
+ Vacation Time
+ Details available in Collective Bargaining Agreement
+ Paid Family Building Leave
+ Education Assistance
+ Benefits details available at simplotbenefits.com
**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. **
**Nearest Major Market:** Seattle
$30.9-42.3 hourly 10d ago
Financial Services Representative I, II, Senior
Global Credit Union 3.6
Renton, WA job
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
Build meaningful relationships by participating in branch promotions and community events, as assigned.
Work effectively in a team environment across all organizational levels.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds
Tenure: Financial Services Representative II (Category 14) requires six months tenure in the Financial Services Representative I (Category 15) position, and completion of curriculum with performance that meets or exceeds expectations as stated on Performance Evaluation Plan. Senior Financial Services Representative (Category 13) requires six months tenure in the Financial Services Representative II (Category 14) position, with performance that meets or exceeds expectations as stated on Performance Evaluation Plan and Employee Success Profile. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range:
Financial Services Representative I (Category 15): $42,254 - $60,844 annually
Financial Services Representative II (Category 14): $45,633 - $66,624 annually
Senior Financial Services Representative (Category 13): $49,284 - $73,391 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$49.3k-73.4k yearly Auto-Apply 60d+ ago
Training Operations Specialist - Pasco, WA
Simplot 4.4
Pasco, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
Coordinate and support the daily operations of our global operations employee training programs **.** In this role, your primary responsibility will be to enhance employee performance by managing and implementing our standardized on-the-job training programs. You will work with the operations departments helping to support creation of training materials as needed. This position will also utilize and implement our leadership programs and run the train the trainer program for the operations sites they support. This position conducts on-site training, facilitates group training programs, and works with the Global Operations Training team to coordinate training and utilization of outside vendors when needed. This individual will evaluate the effectiveness of programs by maintaining KPI's based on records of training activities and track employee progress in our learning management system.
**Key Responsibilities**
+ Coordination of site training matrix according to global operations training framework, to ensure location/role accuracy.
+ Assist as needed with site training calendar
+ Coordination/Scheduling of internal and external training in conjunction with relevant manager and workforce planner
+ Ensure Learning Management System (LMS) is updated
+ Coordination of On-The-Job training (OTJ) in conjunction with relevant manager and workforce planner
+ Support and Monitor OTJ process, including all steps are followed and sign off sheets/feedback forms are received
+ Monitor and provide insights into 'training hours worked'
+ Facilitate Train the Trainer
+ Coaching and supporting leaders in understanding the training program and their role in it.
+ Monitor and provide updates on training KPI's
+ Supports and assists in coordination of our new hire orientation utilizing standardized materials, facilitating orientations when HR is unavailable, and ensuring all paperwork and required training is completed.
+ Coordination of any Apprentice Programs
+ Support for audits
+ Support and monitor Standard Work
+ Collaborate with the Global Operations Training team to develop and implement employee training programs
+ Participate and collaborate on projects around global operations training initiatives.
**Relevant Experience**
+ 3+ years of Training & Development Experience
+ Professional certification or continued education with emphasis around workplace or adult learning
**Typical Education**
Bachelor's Degree (B.A. or B.S.) from 4 year college or university
**Other Information**
Knowledge of learning management software. Demonstrate the ability to perform independently and prioritize tasks in a fast-paced environment. Highly proficient with Microsoft Office Suite (Windows, PowerPoint, Word, Excel, Outlook). Strong written and oral communication skills with strong presentation and facilitation skills. Ability to build strong relationships and networks.
Job Requisition ID: 24695
Travel Required: None
Location(s): GF Plant - Pasco
Country: United States
Wage range or rate of pay: ($80,168.40 - $85,000) Plus annual incentive plan eligibility
The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
Attractive total rewards package that includes:
+ Medical, dental, vision coverage
+ 401(k) savings plan
+ Paid Family Building Leave
+ Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1
+ 10 Paid Holidays
+ Relocation Assistance Program (where applicable)
+ Education Assistance
Benefits details available at simplotbenefits.com
**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**
$80.2k-85k yearly 8d ago
Operations Leader Trainee
Simplot 4.4
Othello, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
These 5 positions will be immersed in learning and development of all areas of Global Food Operations. The positions will sit in Washington between 3 manufacturing plants in the Columbia Basin. This position will be collaborating closely with plant managers and supervisors as part of a structured Future Leader Program where you will earn all facets of operations. The goal is to develop the skills, capabilities and knowledge required to be a leader in an operations environment. In addition to technical (role) development, this position will work to increase skills and abilities in leadership, mentorship, and managing others. The individuals in this role will start in January of 2026.
Key Responsibilities
* Alongside Simplot mentors spend a minimum of 12 months learning through hands-on and classroom experiences.
* Will be based at one of our manufacturing plants in Washington, partnering with and learning from the most knowledgeable people in potato or regional category production. Once the program is completed, individuals may be assigned to other plants within North America.
* This position will complete specific job duties and projects while collaborating with many different people and positions to gain understanding of various jobs in manufacturing.
* This position will be expected to apply learnings across each rotation of the program, taking ownership of your own development and leveraging the various people and resources available. Also ensuring there is a smooth handover/close-out when transitioning between each rotational position.
* You will participate in the continuous improvement process design and productivity improvements for the operational area you are assigned. This includes taking an active role in process improvement initiatives, employee training, and leading and influencing others.
Typical Education
Bachelor's Degree (B.A. or B.S.) from 4 year college or university
Relevant Experience
* 6+ months related experience and/or training
Job Requisition ID: 22458
Travel Required: Less than 10%
Pay Grade: Global Grade 2
Location(s): GF Plant - Othello, GF Plant - Moses Lake
Country: United States
Wage range or rate of pay: $55,000-$65,000 Plus annual incentive plan eligibility
The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
Attractive total rewards package that includes:
* Medical, dental, vision coverage
* 401(k) savings plan
* Paid Family Building Leave
* Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1
* 10 Paid Holidays
* Relocation Assistance Program (where applicable)
* Education Assistance
* Benefits details available at simplotbenefits.com
The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.*
$55k-65k yearly 60d+ ago
Financial Center Teller
HAPO Community Credit Union 3.5
Washington job
HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations : To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you.
Come defy expectations with us!
HAPO Health Benefits:
No cost premium health insurance for all employees, including medical, dental and vision
Accidental death and dismemberment insurance
Long term and Short term disability
HAPO Professional Benefits:
Competitive pay
Pension Plan
401K program with match
Flexible spending account (medical and dependent care)
0% interest on select personal loans
HAPO Personal Benefits:
Employee Assistance Program (EAP)
Paid time off
11 paid holidays per year
Paid Birthday day off
HAPO Anniversary day off
Volunteer Opportunities (Both Paid and Volunteer)
HAPO is now accepting applications for a Financial Center Teller in the Tri-Cities area. We are seeking an individual who is ambitious, self-motivated and who strives to represent HAPO's core commitment “Be in the Moment” and standard of service “Defy Expectations” with our members, community as well as the team they are a part of. Ideal candidates will have excellent multi-tasking skills as well as excellent written and verbal skills. They will have basic knowledge in math. They will be capable of handling themselves in stressful situations and pay attention to detail.
Essential Job Functions include but are not limited to:
Assist members with general account inquiries
Identify additional products and services that may be beneficial to members
Basic understanding of branch compliance and auditing
Basic understanding of all products and services available for members
Strong communication skills in both English and Spanish languages preferred
Requirements:
• High School Diploma or General Education Development (GED) certificate
• Experience in customer service, cash handling, or sales preferred
Location: On-Site, Tri-Cities (WA)
Schedule: Must be able to work 35-40 hours a week between the hours of 8:30am - 6:30pm M-F
Starting Pay Range (DOE): $20.00-24.14+
*Typically, Selected candidates are hired between the minimum and midpoint range, based on applicable experience and qualifications.
HAPO is an equal opportunity employer that values employees and supports an organizational culture of diversity, respect and personal and professional growth.
*Only candidates selected to move forward in the interview process will be contacted. Please do not call for an update on the status of your application. Thank you for your understanding.
$32k-36k yearly est. Auto-Apply 8d ago
Digital Product Manager
Boeing Employees' Credit Union 4.5
Tukwila, WA job
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.
PAY RANGE
The Target Pay Range for this position is $156,200.00-$190,800.00 annually. The full Pay Range is $121,200.00 - $225,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.
BENEFITS - because
people helping people
starts with supporting
you
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match
IMPACT YOU'LL MAKE:
As a Senior Product Manager - Digital Banking, you'll shape the future of BECU's digital banking experience. Your strategic vision will guide the selection of platforms, define priorities, and influence how millions of members interact with their finances. From leading vendor evaluations to crafting a roadmap for mobile-first solutions, you'll be at the center of innovation-ensuring every decision enhances member experience and drives business growth.
WHAT YOU'LL DO:
Own the Vision and Strategy: Define and lead the roadmap for digital banking capabilities, focusing on mobile-first experiences that meet member needs.
Drive Vendor Selection: Manage the RFP process, evaluate solutions, and collaborate with stakeholders to select the right platform for BECU's future.
Lead Cross-Functional Collaboration: Partner with teams across Marketing, Payments, Fraud Ops, Cybersecurity, and more to align priorities and deliver impactful solutions.
Analyze and Innovate: Use data insights and member feedback to identify pain points, improve adoption, and enhance overall user experience.
Manage Performance: Establish and monitor key metrics, ensuring products meet business goals and deliver measurable outcomes.
Champion Continuous Improvement: Capture lessons learned and adjust strategies to keep BECU ahead in the digital banking space.
This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.
WHAT YOU'LL GAIN:
Strategic Impact: Influence major decisions that shape BECU's digital banking future.
High Visibility: Work directly with senior leadership and cross-functional teams on critical initiatives.
Innovation at Scale: Drive mobile-first solutions for a growing member base.
Professional Growth: Expand your expertise in digital banking strategy and vendor management.
Collaborative Culture: Join a team that values autonomy, creativity, and results.
QUALIFICATIONS:
Minimum Qualifications:
Bachelor's degree or equivalent experience in technology, business, or related discipline.
7+ years of experience in product management or product development roles.
Experience managing and maintaining vendor relationships.
Ability to self-direct, identify business and customer needs, and deliver solutions.
Strong communication skills, including writing, editing, and presenting to senior leadership.
Experience with digital banking and mobile platforms.
Desired Qualifications:
Advanced degree preferred.
Familiarity with Agile and Scrum methodologies.
Experience developing user stories and domain expertise.
Strong research, leadership, and negotiation skills.
Product Owner certification.
Knowledge of AI/ML concepts as a plus.
Proficiency in PowerPoint and other presentation tools.
EEO Statement:
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
$65k-77k yearly est. Auto-Apply 9d ago
Defect Systems Operator - Moses Lake Production Campus
Simplot 4.4
Moses Lake, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
This job is responsible for the operation of the upstream optical equipment and defect removal systems in the facility. The Defect Systems Operator has primary responsibility for product quality with regard to defects.
It is imperative that the Defect Systems Operator conducts himself/herself in a manner that ensures alertness and constant awareness of the safe operation of equipment and its surroundings.
**There are two plant facilities that make up the Moses Lake Production Campus. The selected candidate for this role will begin their training at one of these facilities and then will be assigned to one of the two locations after training is complete.**
**Key Responsibilities**
+ Fully understand the purpose and operation of the upstream optical equipment and defect removal systems along with having the ability to make decisions based on sound judgment when a situation dictates.
+ Responsible for making appropriate adjustments, corrections in equipment settings, and ensuring proper sanitation of equipment to effectively meet defect targets without excessive product loss.
**Typical Education**
High school dimploma or equivalent.
**Relevant Experience**
1+ years related experience and/or training
**Other Information**
Must be qualified as a Fry Plant Assistant Process Operator or Fry Plant Sanitation II for one year. Must demonstrate computer skills. Must have an acceptable safety record. Must have an acceptable attendance record.
Job Requisition ID: 24380
Travel Required: None
Location(s): GF Plant - Moses Lake
Country: United States
Rate of Pay: $25.85/hr
Attractive total rewards package that includes:
+ Medical, dental, vision coverage
+ 401(k) savings plan
+ 10 Paid Holidays
+ Vacation Time
+ Details available in Collective Bargaining Agreement
+ Paid Family Building Leave
+ Education Assistance
+ Benefits details available at simplotbenefits.com
**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. **
$25.9 hourly 45d ago
Seasonal Non-DOT Operations Support - Pasco, WA
Simplot 4.4
Pasco, WA job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
Simplot Grower Solutions is looking to fill a seasonal Laborer/Operations Support position. Full-time, temporary, position with full benefits and the opportunity for substantial over-time hours. The primary responsibility is to assist with daily plant operations.
Key Responsibilities
* Equipment and plant maintenance; including welding, pump and engine overhauls, painting, and general housekeeping responsibilities
* Loading and delivering fertilizer and chemicals to customers, operating equipment to blend fertilizer and chemicals, cleaning and storing equipment after application process
* Receiving and unloading product and performing warehouse inventory and storage functions
* Maintain a conscientiousness for safety at all times while performing all duties
* Represent selves and the Company professionally at all times
* Miscellaneous duties such as assisting with special projects, attending training sessions, etc.
Disclaimer - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Typical Education
High school diploma or general education degree (GED). Combination of education, training and/or experience will be considered for this position
Skills & Relevant Experience
* 1+ years related experience
* Truck driving experience preferred
* Proficiency with smart devices and ELD's (Electronic Log Device) is highly preferred
* Knowledge of local rural geography is a plus
* Knowledge of basic farm equipment and operation preferred
* Ability to do a variety of tasks in succession, i.e., blending products together, loading a truck, and driving the truck to a farm
Requirements
* Valid Driver's license
* Must be able to lift a minimum of 50lbs
* Must be willing and able to work Ag-Industry hours, which may include:
* Early mornings
* Late evenings
* Overtime as seasonal needs demand
* Weekends and holidays as seasonal needs demand
* Must be able to perform all essential functions of the job
Job Requisition ID: 24513
Travel Required: Less than 10%
Location(s): SGS Retail - Pasco
Country: United States
Wage range or rate of pay: $21.00 - $26.00/HR
The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.
Attractive total rewards package that includes:
* Medical, dental, vision coverage
* 401(k) savings plan
* 10 Paid Holidays
* Paid Time Off (where applicable)
* Relocation Assistance Program (where applicable)
* Education Assistance (where applicable)
* Benefits details available at simplotbenefits.com
The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
$21-26 hourly 2d ago
Senior Processor
Global Credit Union 3.6
Renton, WA job
Reports To: Mortgage Processing Supervisor
Functions Supervised: None
Primary Functions: Process mortgage loan applications and assist assigned originator. Act as a coach and mentor to other Processors within the department.
Duties and Responsibilities:
Verify all information received in the mortgage loan application via letters to employers, banks, creditors, etc.
Maintain logs and files as necessary regarding mortgage loan applications processed.
Order appraisals, surveys and updated credit reports, as directed by the Underwriter.
Communicate and coordinate with originators and members, collection of documentation and information, stipulations/conditions or any other pertinent data needed to submit to underwriting and obtain approval.
Address member concerns and inquiries quickly, professionally and courteously.
Input, validate and confirm all required data into appropriate Automated Underwriting (AU) system(s) required for approval and closing.
Order items timely and accurately to ensure processing time frames are met and production standards and goals are achieved.
Respond to Quality Control and Loan Delivery requests within specified time lines as directed by each department.
Provide assistance to and help in the training of other processors as necessary.
Review processed loan packages prior to submission to ensure completeness, quality and accuracy.
Participate in seminars and other training to maintain required knowledge and skill development. Complete all required training within specified deadlines.
Act as a Team Lead within your department. Coach, train and mentor other Processors.
Expert pipeline management and meeting deadlines.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: One to two years in the Processor III position or prior mortgage experience. Two plus years direct public contact preferred. Expert proficient at typing with a knowledge of office machines, some math aptitude and letter composition familiarity. One year experience in mortgage loan processing with basic knowledge of most program processing requirements. Personal computer experience preferred.
Tenure: Processor I (Category 13) requires 12 months tenure in a Category 14 mortgage position with a meets or exceeds expectations. Processor II (Category 12) requires 12 months tenure in Processor I (Category 13) position with a meets or exceeds expectations. Processor III (Category 11) requires 1-2 years tenure in a Processor II (Category 12) position with a meets or exceeds expectations. Senior Processor (Category 10) requires 1-2 years in a Processor III (Category 11) position with a meets or exceeds expectations. Directly related work experience and/or accelerated training completion may be substituted for tenure for all positions.
Compensation
Salary Pay Range:
Processor I (Category 13): $49,284 - $73,391 annually
Processor II (Category 12): $53,226 - $81,405 annually
Processor III (Category 11): $57,484 - $90,230 annually
Senior Processor (Category 10): $63,233 - $99,908 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$63.2k-99.9k yearly Auto-Apply 11d ago
Asset Recovery Generalist
HAPO Community Credit Union 3.5
Kennewick, WA job
HAPO Community Credit Union is an organization that believes in providing service that focuses on our members and giving back to the communities in which we do business - "Community" is our middle name. Our Standard of Service is to Defy Expectations. We promote individuality and encourage our employees to Defy Expectations : To treat every situation as a unique opportunity to be in the moment and go beyond what is expected. We value every member and appreciate the opportunity to serve you.
Come defy expectations with us!
HAPO Health Benefits
No cost premium health insurance for all employees, including medical, dental and vision
Accidental death and dismemberment insurance
Long term and Short term disability
HAPO Professional Benefits
Competitive pay
Pension Plan
401K program with match
Flexible spending account (medical and dependent care)
0% interest on select personal loans
HAPO Personal Benefits
Employee Assistance Program (EAP)
Paid time off
12 paid holidays per year
Paid Birthday day off
HAPO Anniversary day off
Volunteer Opportunities (Both Paid and Volunteer)
Employee Milestone Anniversary Bonus
Essential Job Functions include but are not limited to:
Provide support across all Asset Recovery functions and cross-functional tasks (legal, repossession, bankruptcy, collections)
Maintain vendor management records and ensure timely service delivery
Assist with departmental tasks, including mail processing, check posting, debt management proposals, payment research, and other administrative duties as assigned
Process Chapter 7, 11 and Chapter 13 bankruptcies, including filing claims and updating systems
Handle garnishments, foreclosures, and legal claims
Maintain general ledgers and submit NCUA Call Reports
Assign repossession orders and manage vendor relationships
Process impounds, insurance claims, and auction documentation
Review auction reports and ensure accurate sale postings
HAPO is now accepting applications for an Asset Recovery Generalist in Kennewick, WA. We are seeking an individual who is ambitious, self-motivated and who strives to represent HAPO's core commitment “Be in the Moment” and standard of service “Defy Expectations” with our members, community as well as the team they are a part of. The Asset Recovery Generalist is responsible for performing a wide range of duties, including but not limited to bankruptcy processing, charge-off and recovery, repossession support, compliance assistance, foreclosure activities, remarketing, and project-related tasks. The role will rotate among team members to ensure cross-functional coverage and continuity.
Requirements:
High School Diploma or General Education Development (GED) certificate (required)
Associate degree required; Bachelor's degree (preferred)
Four (4) Asset Recovery Specialist (Collector) or Credit Union Back Office experience (preferred)
Location: On-Site Kennewick (WA)
Schedule: Must be able to work 35-40 hours a week between the hours of 8:30am - 6:30pm M-F with occasional Saturdays required.
Starting Pay Range (DOE): $26.50 - $33.12+
This is an hourly position with the potential to earn incentive
*Typically, Selected candidates are hired between the minimum and midpoint range, based on applicable experience and qualifications.
HAPO is an equal opportunity employer that values employees and supports an organizational culture of diversity, respect and personal and professional growth.
$28k-37k yearly est. Auto-Apply 5d ago
Loan Servicing Specialist
Horizon Credit Union 3.4
Horizon Credit Union job in Spokane Valley, WA
Full-time Description
YOUR PURPOSE
The Loan Servicing Specialist will support and facilitate the completion of servicing mortgage loans, collecting and reviewing supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan servicing department. Ensures all loan servicing activities adhere to regulatory requirements and internal policies. The Loan Servicing Specialist will also maintain confidentiality in handling sensitive information and display a high level of integrity while completing tasks and projects.
YOU ARE RESPONSIBLE FOR
Administrative
Handle the security, organization, and dissemination of confidential documents and information according to established protocols and procedures.
Responsible for maintaining an up-to-date and comprehensive knowledge of all related policies, procedures, products, rules and regulations affecting the Credit Union and Loan Servicing Department.
Coordinates with others to effectively prepare, organize, and present documents and information in accordance to established policy, regulation, and best practices.
Proficient in Microsoft Suite applications, XP system and Nautilus.
Professional who is highly organized, reliable, is attentive to detail, and works as a self-starter.
Actively displays diplomacy, tact, and professionalism in actions and appearance.
Meets deadlines for all tasks and work projects.
Member Focus
Serves as the sole point of contact for all branches and members on all questions and issues related to servicing external mortgage loans.
Manages Real Estate Helpdesk.
Process all HELOC payoff quote requests, process all payoff wires and checks, assess and collect prepayment fees when applicable, and process account closures along with ensuring correct document processing required.
Process and monitor the status of all mobile homes within the portfolio, including conducting escrow analyses for loans, ensuring prompt payment of taxes and insurance, and processing payments.
Process reconveyance lien releases and all subordination requests for all HELOC loans and external mortgage loans including the tracking and recording with the county.
Research and solve issues with lien releases on closed loans from merger files.
Work with members and branch staff in obtaining all external mortgage loan document requests.
Coordinates with members who have credit disputes caused by DMI and assists them in resolving the issue.
Work alongside with the Insurance Department to solve insurance issues and document submission on external mortgage loans.
Seeks workflow improvements and sources for automation so as to increase efficiencies.
Reconcile Corelogic spreadsheet each month on any past due taxes.
SUCCESS LOOKS LIKE
Our individual contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of "Guiding members in the direction of their dreams".
Action Oriented
: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates
: Builds partnerships and works collaboratively with others to meet shared objectives. Readily takes action on challenges, without unnecessary planning.
Instills Trust:
Gains the confidence and trust of others through honesty, integrity, and authenticity.
Communicates Effectively:
Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
Member Focused:
Builds strong member relationships and delivers member-centric solutions, both internally and externally.
Self-Development Focused
: Actively seeks new ways to grow and be challenged using both formal and informal development
COMPENSATION
At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams' overall success long-term.
The full pay range for this position across all the states in which we hire is $22.07-$30.89/hourly. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate's experience, education, and skill level.
Benefits, Perks, and Other Good Stuff
We know there's more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:
Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
Paid Time Off per Full Calendar Year:
10 hours of PTO per month (prorated for reduced full-time and part-time)
Paid Birthday Holiday
2 Paid Wellness Days
Up to 24 hours of Paid Volunteer Time annually
11 Paid Holidays
And More!
Requirements
EXPERTISE YOU NEED
Education & Experience
High school diploma or GED certificate.
One year of real estate mortgage experience in quality control, processing and/or Real Estate closing position; or equivalent combination of education and experience.
Related work experience may substitute for education.
Capabilities
Working knowledge of MS Office applications.
Enthusiastic and proactive.
Strong attention to detail and ability to focus.
Strong oral and written communication abilities.
Solid technical and problem-solving skills.
Ability to read and comprehend simple instructions.
Able to use all related computer equipment and applications.
Working knowledge of mortgage lending compliance requirements, such as REG B to REG Z.
Ability to read and interpret documents such as credit bureau reports, debt-to-income ratio reports, policy, and procedure manuals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where a considerable amount of standardization exists.
Ability to interpret a variety of instructions furnished in written form, including but not limited to Loan Policy and Procedural Manuals, Regulation Z, Section 91 - The Fair Credit Reporting Act, and UCC.
ABLE TO
To perform the essential functions of this position an employee must be able to meet the following work place demands: ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods of time. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgment and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.
ABOUT THIS
The statements in this are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU's goals employees may perform other duties as assigned and all employees are expected to:
Exemplify our CORE Values.
Promote teamwork and collaboration.
Provide our members with the highest quality service.
Salary Description $22.07-$30.89/hourly
$22.1-30.9 hourly 10d ago
Network Architect
Harborstone Credit Union 3.3
Lakewood, WA job
As a teammate of Harborstone, you are expected to embody our mission and values through your daily actions and interactions. You are a vital ambassador of our commitment to build dreams and change lives for generations to come. Commitment, Dependability, Kindness, and Ownership are essential. You are encouraged to live our Ten Essentials, fostering a culture of accountability and collaboration that empowers everyone to thrive and contribute to Harborstone's success.
The Network Architect designs, plans, and implements Harborstone's overall logical and technical network, ensuring the stability of robust and scalable network solutions to support business objectives. This position converts business, security and compliance requirements into detailed, actionable network strategies. Additionally, the role has direct engagement in the installation, monitoring, maintenance, support, and optimization of all network and telecommunications hardware, software, and infrastructure.
Compensation:
Minimum $115,000
Maximum $140,000
Responsibilities
Strategy & Planning
· Design robust and scalable networks (WAN, LAN, wireless, UPS, cloud, etc.) to provide capacity aligned with business objectives and projected growth.
· Coordinate with internal stakeholders and external partners/vendors to evaluate and select solutions that align architecture to business strategies.
Operational Excellence & System Reliability
· Assess and deploy network monitoring tools to proactively identify and implement measures to optimize performance and service delivery.
· Plan for redundancy, failover, and disaster recovery testing to maximize uptime.
· Conduct traffic modeling, capacity forecasting, and performance tuning for peak loads; monitor network health and implement preventive measures.
Security & Compliance
· Architect and enforce network security protocols (firewalls, VPNs, IDS/IPS, encryption) to safeguard sensitive data (PII, financial transactions).
· Ensure compliance with financial regulations (PCI DSS, SOX, GLBA) through secure design, segmentation, and monitoring.
· Enforce network security policies and procedures to protect infrastructure from external threats and internal vulnerabilities.
Learning & Career Development
· Mentor network engineers and administrators, supporting professional growth.
· Monitor new networking technologies and trends, evaluate their impact, and recommend solutions to enhance cost efficiency and network adaptability.
Qualifications
· Bachelor's degree in computer science, engineering, or 10 years of related experience.
· Five years' experience in a high security environment (ex. healthcare/government/financial).
· Proven experience as a network engineering or architect with increased responsibilities.
· Excellent problem-solving skills and the ability to work under pressure.
· Strong communication and leadership skills.
· Strong understanding of network infrastructure services, routing protocols, telephony, and wireless networking design.
· ITILv4 foundations certification and CCIE, ACDX, CCA, CCSP or other network certification.
$115k-140k yearly Auto-Apply 50d ago
Senior Business Lending Officer
Global Credit Union 3.6
Renton, WA job
Reports To: RVP, Commercial Lending - Varies by location
Functions Supervised: Small business lending.
Primary Functions: Responsible for structuring, approving and managing the credit union's small business loan activity.
Duties and Responsibilities:
Responsible for reviewing, approving or declining loan that are processed through the business loan origination system.
Manage small business loan portfolio to include, delinquencies, renewals, modifications and loan covenants compliance. Monitoring should include the proper management of risk ratings and early identification of potential problems.
Responsible for developing lending policies, guidelines and procedures related to the small business loan origination system.
Ensure compliance with all laws, rules, regulations, policies and procedures applicable to small business lending and related credit union activities.
Responsible for maintaining the integrity of the business loan origination system to include system upgrades and daily system functionality.
Responsible for management and control of all SBA lending activities.
Supervise and train Business Lending Officer.
Responsible for the preparation and input of financial information for commercial credits. Analysis to include balance sheets, income statements and cash flow. Review and evaluated credit applications for completeness and compliance with policy.
Maintain high degree of technical understanding with respect to business credit processing, including software requirements.
Perform other duties as assigned.
Qualifications
Education: Bachelor's degree in Finance, Business or Economics.
Creditable Experience in Lieu of Education: Minimum of five years experience in all aspects of business and commercial lending with good working knowledge of regulations and legal issues associated with business lending. Experience in credit analysis with an emphasis on financial statement analysis.
Experience/Skills: Minimum of three years experience in all aspects of business and commercial lending with a good knowledge of regulations and legal issues associated with business lending. Experience in credit analysis with an emphasis on financial statement analysis. Strong oral and written communication skills. Ability to read, analyze and interpret common technical journals, financial reports, tax returns and legal documents. Ability to respond to inquiries or issues from members, regulatory agencies or business community participants. PC proficiency in Microsoft Office Suite. Previous supervisory experience preferred.
Tenure: Not applicable.
Compensation
Senior Business Lending Officer (Category 07)
Salary Pay Range: $90,389 - $152,718 annually. Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
Zippia gives an in-depth look into the details of Horizon Credit Union, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Horizon Credit Union. The employee data is based on information from people who have self-reported their past or current employments at Horizon Credit Union. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Horizon Credit Union. The data presented on this page does not represent the view of Horizon Credit Union and its employees or that of Zippia.
Horizon Credit Union may also be known as or be related to HORIZON CREDIT UNION and Horizon Credit Union.