Customer Support Representative jobs at Horizon Hobby - 192 jobs

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products. We are currently hiring for a Wholesale Customer Support Representative! We are currently hiring for a Wholesale Customer Support Representative to support Horizon Hobby Retail Partners. This role is a business-to-business (B2B) focused and provides service to authorized wholesale accounts only. This position not does not support direct-to-consumer inquires. The Wholesale Customer Support Representative provides an industry-leading support experience to retail partners via phone and email. The primary objective of this role is to support the operational and service needs of wholesale accounts in a timely, accurate and professional manner. This is a full-time, on-site position at our Champaign Illinois location. Working hours are Monday-Friday 8am-5pm. Typical pay for this position is $16hr. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range. Key Responsibilities Serve as a primary point of contact for retail partners, responding to inquiries related to orders, shipping, invoicing, returns and warranty processes. Respond to retail partner inquiries within established service-level expectations (phone, email and or digital channels). Accurately document all interactions, actions and resolutions within internal systems. Collaborate effectively with internal teams (Sales, distribution, Finance, Service and Operations) to resolve retail partner issues. Assist in identifying recurring issues, process gaps, or trends impacting retail partners and contribute to continuous improvement efforts. Participate in meetings related to wholesale customer service and operational initiatives as required. Maintain a high level of organization, attention to detail and time management while handling multiple priorities. Perform addition duties or projects as assigned by management. Role Scope Specifics This position supports wholesale retail partners only. Interactions are focused on B2B operations. This role does not provide direct support to end consumers unless required for third party sales as back-up. Qualifications High school diploma or equivalency Preferred knowledge of radio control products Preferred prior experience in a B2B wholesale role, with a minimum of six months in a customer service or support role Proficiency with computers and standard windows operating systems such as Excel, Word and Outlook. Microsoft teams is a plus Experience using CRM or ERP systems such as Salesforce, Oracle or any other similar platform is a plus. Strong written and verbale communication skills. Ability to interact and work effectively with cross departments. Benefits and other perks Medical, Dental, Vision HSA and FSA options Short-Term and Long-Term Disability Insurance Life Insurance and Supplemental Life Insurance 401(k) with a company match Paid Time Off Paid Holidays Internal Rewards Discounts on Products Additional Coverage such as accident, critical, hospital and pet insurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated. Horizon Hobby, LLC is an equal opportunity and E-Verify employer

Why Choose Us? Taylor Company, an Equal Opportunity Employer, is a dynamic global organization with a rich history of pioneering innovation and operating at the leading edge of manufacturing commercial foodservice equipment. Founded in 1926 and headquartered in Rockton, Illinois, the organization operates through distributorships in 125+ countries world-wide, providing business solutions for major foodservice operations. Taylor Company is a division of Middleby Corporation. Be a part of the team that is a leader in the food service industry. Free ice cream every day might be enticing but Taylor company is much more than ice cream! Taylor Company encourages employees to be the best they can be. Our business offers our employees the tools to learn and advance in their careers. With on site training and succession plans, Taylor sets up employees for success. Competitive salary with bonus opportunity, plus full benefits package including medical, dental, and vision insurance; Short Term and Long Term Disability, tuition reimbursement, parental leave, 401k match, and other optional benefit coverages. Position Overview The Technical Service Representative provides technical phone support to Taylor distributors, customers, and internal colleagues for all Taylor equipment, including freezers, grills, and RAM systems. This role requires strong communication skills, mechanical aptitude, and the ability to troubleshoot electrical and refrigeration systems while delivering a high level of customer service. Key Responsibilities * Provide professional, accurate technical phone support for Taylor equipment, including troubleshooting and service guidance. * Demonstrate proper phone etiquette with effective listening skills and clear verbal and written communication. * Interpret service manuals, schematics, and wiring diagrams to diagnose electrical and refrigeration-related issues. * Utilize basic knowledge of electronics, standard test instruments, and hand tools to support troubleshooting efforts. * Identify recurring service issues, capture detailed information, and communicate findings internally to support root cause analysis and corrective actions. * Work effectively with customers, distributors, and colleagues in challenging or high-pressure situations, using appropriate techniques * Apply knowledge of commonly used concepts, practices, and procedures within the field service environment. * Use Windows-based software applications and related computer systems to document and support service activities. * Participate in limited travel, including ride-alongs, to gain field experience and support service initiatives as needed. * Perform other duties as assigned. Qualifications Mechanical aptitude with the ability to troubleshoot electrical and refrigeration systems. Basic working knowledge of electronics and standard diagnostic tools. Strong interpersonal and communication skills, both verbal and written. Ability to manage conflict professionally and maintain a customer-focused approach. Familiarity with field service operations and service support processes. Preferred experience or technical expertise in the operational and functional aspects of Taylor or foodservice equipment.

Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Customer Service Representative! Wage: $18/hour Shift: Monday - Friday 9:00am - 5:30pm Location: Columbia, IL What's in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! What you'll do: Answer incoming calls from customers in a professional manner. Receive new orders, input Rx order correctly into DVI. Address and resolve customer requests and issues related to lab, lenses, services, pricing, product. Direct complaints concerning billing and services rendered. Refer complaints of service failures to designated department managers for investigation. Locate an order's current or past position in the facility by checking in computer system. Tag trays when necessary for expediting. Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays. Document phone conversations in account notes in DVI. • Keeps abreast of products and availability. Qualifications: High School Diploma or GED 2 years of telephone customer service experience a plus Optical experience recommended Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)

Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Health insurance Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products Follows up on new leads and referrals resulting from telephone, marketing, and email activity Demonstrates the ability to carry on a business conversation with customers Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. QUALIFICATIONS High school diploma or GED required Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills BENEFITS Holidays Paid Time Off (PTO) Flexible Hours Full Time / Part Time Hours Available Opportunity for Advancement Health Insurance EMPLOYMENT TYPE Full-time / Part Time FASTSIGNS #104101 This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you'll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities * Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology. * Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers. * Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service. * Review and edit customer artwork for their custom orders to ensure it is production ready. Minimum Requirements * High school diploma or equivalent. Bachelor's degree preferred. * 2+ years of relevant customer service experience. * Experience with Adobe Illustrator and Photoshop preferred. Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. Employee Perks * Café featuring affordable daily meal options from local restaurants. * On-site fitness center and beautifully maintained walking paths. * Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-CB2 #CORP (#IN-PPCS) #ZR-X Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Benefits: * Bonus based on performance * Paid time off * Training & development Do you have an appreciation for how important signage is to our lives? Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so we are looking for associates like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative/Estimator, you will be the initial contact with current and prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways, such as email, telephone, in-person, and at their place of business. You will build long-lasting relationships by turning prospects into customers and then into long-term clients. The sign industry is ever-changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plan,s and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $32,000.00 - $44,000.00 per year

is located onsite in Peoria, IL*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES : No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS : None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Performance Health is seeking a Specialty Customer Service Representative II to join our team. In this role, you will be responsible for managing customer orders, coordinating shipments, and providing exceptional service to ensure customer satisfaction. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively across departments. Essential Job Duties & Responsibilities Order Entry & Management * Enter all stock, drop ship, replacement, and sample orders * Release orders for shipment and ensure timely processing * Enter product complaints in MasterControl * Resolve shipment-related issues and customer inquiries * Manage all international shipments and create required documentation * Contact freight carriers and forwarders to arrange international shipping * Follow up with customers to confirm satisfaction and resolve payment issues * Work with planning and scheduling to include non-stock orders in production * Act as liaison between customers and Sales for updated quotes and new business opportunities * Respond to customer calls/emails regarding product questions, tracking, inventory, and status * Additional tasks as required by the Business Unit Returns & Complaints * Process returns, including MasterControl complaints and Hold Return forms * Enter replacement orders and process credit/debit memos * File freight claims and research payment deductions Reporting & Documentation * Run and review backorder reports twice per month * Run and review open RMA reports twice per month * Scan and attach documents to orders and credits * Performs other duties as assigned Job Qualifications * High school diploma or equivalent * 1-2 years of customer service experience * Exceptional attention to detail and accuracy * Highly organized, systematic, and thorough * Ability to remain calm under pressure and prioritize effectively * Strong interpersonal and communication skills (written, phone, and in person) * Proactive, flexible, and a team player * Comfortable with numbers and figures Benefits * Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs. * This is a full-time position with an hourly pay rate of $18.00 - $19.00 and the opportunity to earn bonus, plus benefits. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. While reporting to the Customer Service Manager, you will be a customer advocate who shows great follow-through and can be highly productive in a fast-paced work environment. What you'll be doing: * You will handle any customer questions or concerns regarding order status and other related issues. * You will maintain customer files both physical and electronic. * You will accept and process orders directly from the customer. * You will coordinate with production and ensure orders are scheduled and all deliveries are on time. * You will quote customers pricing, enter new customer projects and any corrective actions. * You will prepare sample orders for sales staff and customers. * You will work closely with account managers to ensure applicable customer situations are resolved and communicated properly, may assist in new projects for customers. * You will manage complex customer issues - analyze causative factors and determine resolution while ensuring cooperation with internal partners through status communication, effective explanation of needs and desired outcome. * You will help research any current or potential accounts receivable problems with your assigned customers and manage resolution with A/R and Account Managers. This position is located in Arlington Heights, IL location. We'd love to hear from you if: * We expect you to have a High School diploma or GED * You will have well-polished written communications and verbal skills * Two years' experience preferred within an office setting and multi-line phone system * Bilingual ability (English/Spanish) verbal and written skills are preferred * Must be proficient in all Microsoft Office tools (Excel, Work, Outlook, etc.) Compensation: The annual base salary range for this role is from $51,040 to $57,420. At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits * Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options * 401(k) retirement plan with company match * Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services * Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family * Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance * Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. While reporting to the Customer Service Manager, you will be a customer advocate who shows great follow-through and can be highly productive in a fast-paced work environment. What you'll be doing: You will handle any customer questions or concerns regarding order status and other related issues. You will maintain customer files both physical and electronic. You will accept and process orders directly from the customer. You will coordinate with production and ensure orders are scheduled and all deliveries are on time. You will quote customers pricing, enter new customer projects and any corrective actions. You will prepare sample orders for sales staff and customers. You will work closely with account managers to ensure applicable customer situations are resolved and communicated properly, may assist in new projects for customers. You will manage complex customer issues - analyze causative factors and determine resolution while ensuring cooperation with internal partners through status communication, effective explanation of needs and desired outcome. You will help research any current or potential accounts receivable problems with your assigned customers and manage resolution with A/R and Account Managers. This position is located in Arlington Heights, IL location. We'd love to hear from you if: We expect you to have a High School diploma or GED You will have well-polished written communications and verbal skills Two years' experience preferred within an office setting and multi-line phone system Bilingual ability (English/Spanish) verbal and written skills are preferred Must be proficient in all Microsoft Office tools (Excel, Work, Outlook, etc.) Compensation: The annual base salary range for this role is from $51,040 to $57,420. At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options 401(k) retirement plan with company match Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

C. Cretors and Company, based in Wood Dale, IL is offering an entry level position for a Customer Service Coordinator. C. Cretors and Company has been in business since 1885 and is world-known manufacturer of equipment for the snack food industry. The position reports to company Vice President. MAIN RESPONSIBLITIES: Coordinate sales effort using CRM (Salesforce). Assist Sales Engineers in creating and issuing proposals. Assist in marketing efforts (website, preparation for tradeshows, etc.) Provide administrative support EDUCATION: Associates degree or higher preferred. Consideration will be given to current students working towards a degree (part-time). Bi-lingual (English/Spanish) preferred. TECHINCAL/COMPUTER SKILLS: Proficient written skills. Customary, standard computer skills (Word, Excel, etc.) Ability to learn new programs, processes and systems on the job via co-worker coaching. Time on the job will be allowed to learn Salesforce. PERSONAL QUALITIES/TRAITS: A person of integrity, high-energy, pleasant personality, ability to work without supervision, willingness to be flexible and broad-minded in interpreting applicable job description. Must be a good communicator in both writing and speaking. Should possess a thirst for efficiency. PAY: Pay range is $18 per hour plus benefits. 40 hours per week plus occasional overtime.

Job Description Job Summary: The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers. The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and ensuring that all requirements are met. Benefits: Medical Insurance Prescription Drug Plan Dental/Vision Insurance Employee Incentive Plan Flexible Spending Account Cash Accumulation Plan-401K Life/AD&D Insurance Short- Term/Long-Term Disability Vacation Plan Paid Holidays Employee Assistance Program Adoption Assistance Program Tuition Reimbursement Maternity/Paternity Leave Pet Insurance Essential Functions: Effectively receives, processes, and monitors customer orders from inception to delivery while working and communicating with the production, shipping, purchasing, R&D, transportation, and sales departments. Ensures current and future needs and issues are addressed to customer's satisfaction. Performs a variety of duties including the entry and processing of orders, cancellations, modifications, product specifications, and other requirements. Utilizes conflict resolution skills to courteously and accurately respond to customer inquiries and concerns. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions to resolve issues. Ensures that customer data and orders are accurate and updated in the database at all times. Maintains a comprehensive knowledge of Newly Weds Foods' products and services. Perform other duties assigned. Salary Range: $55,000-$62,000 per year. Qualifications: A minimum of 3-5 years as a customer service representative in a manufacturing environment. Food Manufacturing, Traffic experience is a plus. Impeccable phone manners. Superior computer skills (AS400, excel, Word) Strong Communication (Written & oral) skills required. Strong analytical, reasoning, time management and project management skills required. Ability to coordinate multiple tasks in a fast paced atmosphere with sense of urgency, Strong organization skills required Work Environment: This is a fast-paced industrial environment. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. New Weds Foods is an Equal Opportunity Employer. Newly Weds Foods will only employ those who are legally authorized to work in the United States without assistance or support from Newly Weds Foods. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

Job Summary: The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers. The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and ensuring that all requirements are met. Benefits: Medical Insurance Prescription Drug Plan Dental/Vision Insurance Employee Incentive Plan Flexible Spending Account Cash Accumulation Plan-401K Life/AD&D Insurance Short- Term/Long-Term Disability Vacation Plan Paid Holidays Employee Assistance Program Adoption Assistance Program Tuition Reimbursement Maternity/Paternity Leave Pet Insurance Essential Functions: Effectively receives, processes, and monitors customer orders from inception to delivery while working and communicating with the production, shipping, purchasing, R&D, transportation, and sales departments. Ensures current and future needs and issues are addressed to customer's satisfaction. Performs a variety of duties including the entry and processing of orders, cancellations, modifications, product specifications, and other requirements. Utilizes conflict resolution skills to courteously and accurately respond to customer inquiries and concerns. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions to resolve issues. Ensures that customer data and orders are accurate and updated in the database at all times. Maintains a comprehensive knowledge of Newly Weds Foods' products and services. Perform other duties assigned. Salary Range: $55,000-$62,000 per year. Qualifications: A minimum of 3-5 years as a customer service representative in a manufacturing environment. Food Manufacturing, Traffic experience is a plus. Impeccable phone manners. Superior computer skills (AS400, excel, Word) Strong Communication (Written & oral) skills required. Strong analytical, reasoning, time management and project management skills required. Ability to coordinate multiple tasks in a fast paced atmosphere with sense of urgency, Strong organization skills required Work Environment: This is a fast-paced industrial environment. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. New Weds Foods is an Equal Opportunity Employer. Newly Weds Foods will only employ those who are legally authorized to work in the United States without assistance or support from Newly Weds Foods. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

Job Summary: The Customer Service Representative is responsible for establishing and maintaining profitable relationships with customers. The CSR will ensure customer satisfaction by taking complete responsibility for each customer's order and ensuring that all requirements are met. Benefits: * Medical Insurance * Prescription Drug Plan * Dental/Vision Insurance * Employee Incentive Plan * Flexible Spending Account * Cash Accumulation Plan-401K * Life/AD&D Insurance * Short- Term/Long-Term Disability * Vacation Plan * Paid Holidays * Employee Assistance Program * Adoption Assistance Program * Tuition Reimbursement * Maternity/Paternity Leave * Pet Insurance Essential Functions: * Effectively receives, processes, and monitors customer orders from inception to delivery while working and communicating with the production, shipping, purchasing, R&D, transportation, and sales departments. Ensures current and future needs and issues are addressed to customer's satisfaction. * Performs a variety of duties including the entry and processing of orders, cancellations, modifications, product specifications, and other requirements. * Utilizes conflict resolution skills to courteously and accurately respond to customer inquiries and concerns. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions to resolve issues. * Ensures that customer data and orders are accurate and updated in the database at all times. * Maintains a comprehensive knowledge of Newly Weds Foods' products and services. * Perform other duties assigned. Salary Range: * $55,000-$62,000 per year. Qualifications: * A minimum of 3-5 years as a customer service representative in a manufacturing environment. Food Manufacturing, Traffic experience is a plus. * Impeccable phone manners. * Superior computer skills (AS400, excel, Word) * Strong Communication (Written & oral) skills required. * Strong analytical, reasoning, time management and project management skills required. * Ability to coordinate multiple tasks in a fast paced atmosphere with sense of urgency, Strong organization skills required Work Environment: This is a fast-paced industrial environment. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. New Weds Foods is an Equal Opportunity Employer. Newly Weds Foods will only employ those who are legally authorized to work in the United States without assistance or support from Newly Weds Foods. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

The ideal applicant should have 1-2 years of experience and be able to perform a variety of tasks within a very busy atmosphere, make quick/accurate decisions, and have the flexibility to provide adequate coverage including some evenings and weekends, especially during peak weather. If you are someone who adds value through flexibility and the ability to perform well under pressure, then we look forward to meeting you! Pay & Benefits: $13 per hour starting pay, plus incentives. Hourly rate assigned based on experience. Health insurance - Blue Cross, Blue Shield 401K with minimum 3% match Free life insurance - 25K Free vision insurance Free dental insurance Paid vacation and holidays Opportunity for advancement! Requirements: Ability and willingness to learn and multi-task Experience and knowledge in Microsoft Excel, Access, and Word Excellent organizational and documentation skills Excellent communication skills both verbal and written Excellent and confident customer support skills and positive disposition Flexibility for On-Call responsibilities Ability to handle high call volume Tasks Include, But Not Limited To : Identify, research, and resolve customer questions Complete call logs and reports Recognize, document, and alert supervisor of trends in customer calls Recommend process improvements Transfer calls correctly to the appropriate staff when necessary Provide customers with basic information regarding the nature of our business "Other duties as required." Reasonable Accommodation: Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ************ Ext 5010. Covid-19/Coronavirus update: Four Seasons will remain open as an essential business to service the Chicagoland area. Through continuous and careful planning, we continue to adapt to the quickly changing landscape of the world today to maintain the safest work environment for our employees. We have hand sanitizer at all work stations and we provide Personal Protective Equipment (PPE) which include face masks and gloves to all employees to help insure their health & safety in these uncertain times.

Job Description The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. Our Customer Service Representatives are the liaison between our customers and the Production Team. The role requires the ability to understand the various applications and needs of our customers' requirements. Labels are simple, but there is a wide application for our products. Supervisory Responsibilities : None Duties/Responsibilities : Interacts with customers via telephone, email, or in person to provide support and information on products or services. Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned lead or manager. Ensures that appropriate actions are taken to resolve customers' problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Performs other related duties as assigned. Required Skills /Abilities : Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software. Must be able to type at least 30 WPM. Math and Ruler Skills. Ability to multi-task and handle multiple projects in fast-paced environment. Details oriented and analytical. Education and Experience: High school diploma or equivalent. 2+ Years Customer Service/Receptionist experience required. Order entry experience preferred. Experience in printing industry preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Monday through Friday, 8AM - 5PM

National Metalwares is looking for a Customer Service Representative that is eager to learn and grow in this fast-paced environment. We strive to build strong relationships with our customers by providing a high level of service, value-add opportunities, and professionalism in all interactions, allowing us to become a valued member of their supply chain and production teams. This position will report to the Inside Sales Manager. Primary Duties & Responsibilities Correspond with customers via telephone, e-mail, etc. Following standard operating procedures, respond to inquiries, place orders and provide order updates. Track orders through delivery; update manufacturing/shipping team and customers as needed. Work with Operations, Engineering and Sales to provide resolutions to customer problems; escalate customer issues when appropriate. Maintain a proficient knowledge of all company products and services. Accurately enter and maintain all orders and customer data in company order entry systems. Position Requirements High School diploma required 2-7 years' experience in customer service position; manufacturing preferred Strong communication (Verbal and written) and interpersonal skills Strong attention to detail and ability to manage multiple projects in a timely manner Diversity & Inclusion Statement National Metalwares and its Affiliates is an equal opportunity employer committed to a diverse and inclusive workforce.

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear understanding of the Leapfrog Online business model as well as the model for selling Business Services. This job will require a manager that can develop relationships with external clients, as well as internal Account Managers. You will be responsible for developing and maintaining relationships with Leapfrog Online vendors that provide our call center services. You will need to become familiar with a variety of reporting and tracking systems. We are looking for a candidate that has demonstrated skills in each of the following areas: CLIENT MANAGEMENT: Responsible for developing strong relationships with internal account managers as well as with client contacts, provide regular analytical updates to all interested parties and manage completion of all client inquiries VENDOR MANAGEMENT: Responsible for the daily delivery of performance objectives, help vendors to create and deliver on performance plans, and develop a mutually beneficial relationship with all vendors INTERNAL RESOURCE MANAGEMENT : Drive platform improvements, outline and enhance data reporting, and collaborate with media department STAFF DEVELOPMENT: Responsible for multiple direct reports that will require development and guidance REQUIRED SKILLS Minimum of 5 years of call center experience Call center experience should include Account Management as well as Operations Management experience Familiarity with CRM systems such as Salesforce.com is a plus. Experience managing and developing staff members Excellent written and verbal communication skills Strong strategic thinking skills Flexibility to travel as often as once a month Still interested? If so, here's what's in it for you: a competitive salary plus an incentive and benefits package; a close-knit team who likes what they do and has fun doing it; and, if that's not enough, there's free all-you-can-drink soda, and free bagels on Fridays.