United States
Work From Home!
Pay is $12.50/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.
The Opportunity:
Position responsibilities:
Answering customer inquiries via phone, chat, and other electronic methods
Responding to customer requests for product information and assistance
Assisting customers with complaints and billing inquiries
Resolving customer service issues in a timely and professional manner
Utilizing computer technology to handle a high volume of calls
Working closely with team leads, supervisors and contact center managers to ensure customer satisfaction
Adhering to call script and call center policies
Compiling reports
Managing customer interactions using provided Amazon Web Services (AWS) tools
The Candidate:
Required skills/qualifications:
High School diploma or equivalent combination of education and experience
Must be at least 18 years old
A stable history of employment
Willing to accept a temporary assignment
Must be able to work full time, 40 hours a week
Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift
Experience using internet-based browsers such as Chrome, Firefox, Safari
Ability to accurately type at least 25 wpm
Excellent oral and written communication skills
Proficiency in MS Office computer applications, including Word and Excel
Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above)
Must reside within an approved state*
Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service)
30 Mbps Download
15 Mbps Upload
100ms Ping or less
Jitter: 40 MS or less
Wi-Fi Connection is permitted
The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$12.5 hourly Auto-Apply 60d+ ago
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HR Business Partner
Netrix Global 4.4
Remote or Chicago, IL job
About the Opportunity
Are you looking for an opportunity to join a global HR team focused on the employee experience and building a strong culture? Do you enjoy collaborating with managers on talent strategy, employee performance, and facilitating change?
We are seeking a consultative, talent advisor to join the Netrix Global Human Resources team as a HR Business Partner. You will shape the new hire experience and support the entire lifecycle building strong relationships with managers and employees. As a business partner, you will participate in developing HR strategies and initiatives that support the success and growth of Netrix.
Location: This role is remote to candidates located in New Jersey, Pennsylvania, Maryland, D.C. or Virginia. A hybrid work arrangement is available for candidates located in or near Chicago, Illinois.
Who will love this job:
An excellent communicator who can confidently interact with leaders, managers and employees
An HR professional who can champion our values and is passionate about employee experience and engagement
A strong problem-solver who owns outcomes
A collaborative team player who is equally comfortable working independently
How You Will Make an Impact
Employee Relations
Advise and coach managers on best practices for managing performance and resolving employee issues
Conduct confidential investigations as required to ensure a respectful and safe working environment
Identify opportunities for proactive training and coaching of managers to improve their people management capabilities
Employee Lifecycle
Partner cross-functionally internationally to standardize global onboarding and offboarding processes and foster a consistent employee experience
Manage the performance management cycle of goal-setting and employee feedback
Identify, develop and deliver training on processes, best practices and management competencies
Analyze trends and metrics to develop solutions, programs and policies
Subject Matter Expertise
Manage employee data & documentation as needed and serve as subject matter expert on HR policy and processes
Identify automation and process improvement opportunities
Extensive experience managing and optimizing timekeeping processes within an HRIS (preferably Paylocity), ensuring accurate payroll integration, compliance with labor regulations, and efficient workforce scheduling.
Proficient in administering and auditing leave management processes within an HRIS (preferably Paylocity), including PTO, FMLA, and other statutory leave programs, ensuring compliance and accurate tracking.
What You Will Bring to the Table
Bachelor's degree in human resources or related field or equivalent professional experience
4-6 years of experience in human resources with a focus on employee relations
Experience with M&A integration or start up environments
Intermediate to Advanced experience with an HRIS system (preferably Paylocity)
Ability to juggle multiple, often changing, priorities and balance a variety of responsibilities
A strategic thinker with a tactical and operational focus who can produce results in a changing environment
Team player who works independently and communicates proactively and positively
Enthusiasm, energy, presence, and facilitation skills to effectively deliver onboarding and other live and/or recorded training presentations
About Us
At Netrix Global, our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose.
We Own Outcomes, Win Together, Make an Impact, Enjoy the Journey, and Respect All!
Netrix Global is a mission-driven organization to provide the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today's most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.
We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country's top system integrators.
At Netrix, we're driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.
What You Can Expect from Us
We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. This role will be hybrid work from home and time in our Schaumburg, IL location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that people with disabilities are provided with reasonable accommodation. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixllc.
To learn more about Netrix Global, please go to ********************
$74k-102k yearly est. Auto-Apply 17d ago
Transition In/Out Coordinator
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Project Manager.
Core Knowledge & Skills: Expert in advanced project management methodologies, strategic planning, and complex contract management. Deep understanding of industry best practices and business unit operations.
Work & Complexity: Oversees large, complex projects or programs, manages cross-functional teams, and ensures alignment with organizational goals. Resolves high-impact risks and issues.
Quality & Independence: Sets quality benchmarks, drives strategic initiatives, and operates with broad autonomy and accountability.
Teamwork & Communication: Leads and mentors project teams, fosters collaboration across departments, and communicates effectively with senior leadership and clients.
Consulting & Engagement: Advises executives and stakeholders on project strategy, drives innovation, and champions continuous improvement across the organization.
As your initial project assignment, you will support the unique needs of our client as a Transition In/Out Coordinator.
Position Overview
The Transition-In/Out Coordinator is responsible for managing the seamless onboarding and offboarding of personnel, equipment, and services across the program lifecycle. This role requires expertise in systems engineering and people management, ensuring operational continuity and compliance during transitions. The ideal candidate will serve as the primary interface with the Operations & Maintenance (O&M) team and maintain accurate documentation of Standard Operating Procedures (SOPs).
Key Responsibilities
Define and manage onboarding requirements for all staff.
Develop and maintain Playbooks for personnel, equipment, services, and O&M transition activities.
Ensure Standard Operating Procedures (SOPs) are created, updated, and implemented for Contracting Officers (COs).
Act as the primary interface with the O&M team to coordinate transition activities.
Serve as liaison between business and technical aspects of projects.
Plan project stages and assess business implications for each stage.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 5+ years of project management experience, preferably in DoD or similar environments.
Certifications: Agile Scrum certification required; PMP preferred.
Clearance: Active Top Secret Clearance is mandatory.
Strong understanding of systems engineering principles and transition planning.
Excellent communication and stakeholder engagement skills.
Preferred Skills
Experience developing transition playbooks and SOPs.
Familiarity with DoD acquisition and compliance requirements.
Ability to manage complex onboarding and offboarding processes in a remote environment.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
To drive revenue growth through new sales, we are seeking a Business to Business sales professional for MRI @Work for Occupiers to focus on our Facility Management solutions into the Service Provider Market. The position is open to in office for Cleveland and Atlanta, but also for remote employees.
This is a great opportunity for a dynamic sales professional to get in at the ground level as we take a global market leading Facility Management solution that we are launching in North America. This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. Where this is a new offering to the north American market we are looking for creative individuals who are motivated by getting in early as we shape our Go-To-Market for the North American Market.
As an Account Executive, you will be responsible for the following:
Develop working relationships with internal resources within assigned territory and business vertical
Regular and consistent updates with account teams focused on support needed and open issues
Conducting presentations promoting MRI at industry conferences and trade shows.
Work cross-functionally to ensure customer satisfaction in areas such as pricing, implementation, adoption, and administration.
Compiles lists of prospective customers for use as sales leads, based on information from business directories, industry events, trade shows, websites, LinkedIn Navigator, inbound leads, and other sources.
Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains accurate records in Salesforce and promptly submits information as required.
Travels throughout assigned territory to call on regular and prospective customers to solicit and maintain business, leverages technology to keep in contact with customers.
Supports demonstrates and emphasizes salable features.
Quotes prices and credit terms and prepares sales contracts for orders obtained.
Confers with client, utilizing product knowledge and research to determine goals and recommendations.
Skills & Requirements:
4+ years of sales experience in business products or services
Bachelor's degree in related discipline preferred.
Demonstrated track record in closing new business and exceeding sales targets
Strong relationship skills along with quality communications to keep account tasks on track
Excellent time management, follow up skills, decision making, human relations, presentation, and organization skills.
Verbal and written communication skills with the ability to build and deliver powerful and confident presentations.
Knowledge corporate real estate, facilities management or adjacent markets highly desired.
Ability to travel
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
$113k-157k yearly est. Auto-Apply 9d ago
Forensic Accountant (TS/SCI and Mandarin Required)
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Principal Accounting Specialist.
Core Knowledge & Skills: Expert in global accounting standards, financial strategy, compliance, and advanced tools; leads audits and policy development.
Work & Complexity: Manages enterprise-wide financial operations, strategic planning, and complex issues across units or regions.
Quality & Independence: Sets organizational standards, ensures reliability, and drives continuous improvement.
Teamwork & Communication: Leads teams and collaborates with executives; mentors future leaders and shares best practices.
Consulting & Engagement: Advises senior leadership, drives innovation, and leads training and strategic financial initiatives.
As your initial project assignment, you will support the unique needs of our client as a Forensic Accountant (TS/SCI and Mandarin Required).
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
Clearance Required
Active Top Secret SCI (TS/SCI)
What You Will Do
This team member is supporting a U.S. Federal law enforcement agency by conducting English and Chinese language open-source intelligence, leveraging numerous propriety data sources, conducting financial analysis to identify and track activities of interest, and delivering quantitative and qualitative analyses by applying statistical models, methods, and formulas to identify and analyze complex relationships between entities. This role requires proficiency in Mandarin and will support all phases of analytic work product development, from the identification of key information gaps, through data collection and analysis, to delivery of actionable intelligence in support law enforcement efforts. They will produce deliverables that may support evidentiary purposes.
What You Will Need
An ACTIVE and MAINTAINED Top Secret with SCI eligibility Federal or DoD security clearance; must UPGRADE and MAINTAIN a Top Secret with SCI (TS/SCI) and Counterintelligence (CI) Polygraph Federal or DoD security clearance
Bachelor's Degree in Accounting, Forensic Accounting, Finance, or other field for forensic accountants
Certified Public Accountant licensure (CPA) or Certified Fraud Examiner (CFE) certification
THREE (3) or more years of experience using commercial financial and business tools and datasets
THREE (3) or more years conducting forensic accounting
THREE (3) or more years working with Law Enforcement, Defense, and/or the Intelligence Community
Fluent in Mandarin Chinese
Experience conducting cryptocurrency analysis.
Ability to work on client-site in Washington, DC area
What Would Be Nice To Have
Ability to work accurately with numerical detail; to analyze, consolidate, and interpret financial data; and to produce substantive analytic reports
Ability to clearly and succinctly brief team members and officials on complex financial topics
Eight or more (8+) years working with Law Enforcement, Defense, and/or the Intelligence Community
Familiarity with the intelligence lifecycle
CAMS certification
Chainalysis or other cryptocurrency analysis certification
Experience managing financial investigations
Demonstrated experience with effective communication skills, especially with senior level clients and an array of stakeholders
Strong interpersonal skills; ability to work independently and as a team member
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $103,000-$156,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$103k-156k yearly Auto-Apply 55d ago
Technical Director (TD)
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
Working@AISAt AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Technical Director. As your initial project assignment, you will support the unique needs of our client as a Technical Director (TD).
Position Overview
The Technical Director (TD) is responsible for applying enterprise-wide disciplines for the planning, analysis, design, and construction of information systems across major sectors of the enterprise. This role requires expertise in engineering design, Bill of Materials (BOM), and DoD-compliant architectures, including Zero Trust (ZT). The ideal candidate will lead technical design efforts, maintain engineering documentation, and ensure compliance with DoD standards.
Key Responsibilities
Develop and maintain a network design functional database to support enterprise architecture.
Create and manage Playbooks for engineering diagrams, design specifications, BOMs, and architecture standards.
Conduct audits of in-flight Contracting Officer (CO) projects to ensure compliance with technical and security requirements.
Apply enterprise-wide disciplines for planning, analysis, and design of information systems.
Ensure adherence to DoD-compliant architectures and Zero Trust principles.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 10+ years of experience in IT architecture and engineering design.
Certifications: Cloud Architect certifications required; CompTIA Security+ required.
Clearance: Active Top Secret Clearance is mandatory.
Strong understanding of enterprise architecture, BOM development, and DoD compliance standards.
Excellent technical documentation and auditing skills.
Active Top Secret clearance
Preferred Skills
Experience with Zero Trust architecture implementation.
Familiarity with DoD cybersecurity and compliance frameworks.
Ability to manage technical design and audits in a remote environment.
Managing@AIS
As an AIS People Manager, your responsibilities will include:
Coaching: Helping employees navigate challenges, strengthen relationships, and grow the skills that support success at AIS.
Career Development: Supporting employees in exploring growth opportunities at AIS and aligning development plans to reach their goals.
Performance Management: Creating clarity through clear expectations, regular feedback, and proactive support when performance concerns arise.
Accountability and Results: Holding employees accountable for meeting expectations, delivering results, and adhering to company policies and values.
Promotions and Compensation: Partnering with HR to evaluate and recommend promotions, salary adjustments, and rewards that reflect performance and potential.
Timecard Approval: Ensuring accurate and timely approval of timecards.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $160,000-$241,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$160k-241k yearly Auto-Apply 3d ago
Senior Product Designer
Anthology 4.7
Remote job
United Kingdom
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Are you passionate about creating innovative, intuitive products informed by customer insights? Do you have a mastery of craft to turn insights into something truly useful, usable and valuable? Can you inspire us by showing or prototyping what is possible?
Are you looking to drive meaningful change at scale? Millions of people across the world rely on our products every day. Help shape the future of education and AI innovation with an opportunity to work with a global edtech leader.
We're seeking a passionate, talented Senior Product Designer to create products which are valuable, intuitive, and crafted to high standards. The role initially focuses on two key areas: product design on Blackboard, our market leading Learning Management System, and evolving our design system.
Primary responsibilities will include:
Leading design projects, combining quant/qual research insights, rapid iteration, and testing to craft data informed, user centred solutions
Taking broad, conceptual ideas and turning them into something useful, useable and valuable across mobile and web
Prototyping, testing, and iterating. Jumping between ‘discovery' mode (trying wild ideas and prototyping in whatever you are comfortable with) and ‘delivery' mode (nailing the flow, interactions, motion and accessibility)
Advocating for the user, valuing continuous discovery, and engaging with customers through research sessions, site visits, usability testing, focus groups and user conferences to inspire ideas and inform design decisions
Addressing short-term design needs, and delivering value to users incrementally, while making strides towards the long-term vision
Working collaboratively within product teams as a peer with product managers, developers and data scientists to bring your ideas to life, and contribute to the strategic product vision
Evolving, expanding and driving adoption of our design system to create more consistent, on brand, responsive and accessible experiences
Defining and documenting our visual design language typography, colour, iconography, components and patterns
Regularly auditing products and the design system to identify and resolve inconsistencies and highlight opportunities to continuously improve design quality, usability and accessibility
Being autonomous. Taking full ownership of your work and responsibility for every detail, every step of the way, from whiteboard sketching to what is finally shipped
Taking an active role in our design community, sharing ideas, upskilling in how to best use AI and contributing to our lunch and learns
** Please include a link to your portfolio as part of your application. Only applications with portfolios links will be considered. Portfolio can be a link to website or a Google Drive folder (or equivalent).**
The Candidate:
Required skills/qualifications:
Relevant degree or equivalent experience
At least 5 years as a product designer on both mobile and web products
Excellent visual design skills as well as a solid UX design foundation
Excel at designing simple, inclusive, elegant products, which consider all screen sizes from mobile, through to desktop
Experience creating Design Systems or playing a significant contribution role
Strong portfolio showcasing solid user centred design practice and design execution
Experience running research such as usability testing
Team player and exceptional communicator who simplifies complexity, tells compelling stories, and is comfortable running customer and senior level calls
Knowledge of inclusive design and accessibility
Fluency in written and spoken English
Preferred skills/qualifications:
Strong technical knowledge. Experience in partnering closely with developers, you understand the technical considerations of design and design system implementation
Experience building Figma design system libraries ensuring they are accessible, scalable, and integrated into team workflows
Experience designing and working with AI and machine learning
Solid understanding of HTML / CSS, and an understanding of web frameworks and React
Demonstrated ability to effectively work with remote, globally distributed teams, maintaining strong relationships across teams with diverse cultures and work styles
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
#LI-JO1
$93k-118k yearly est. Auto-Apply 60d+ ago
Senior Database Administrator II
Anthology 4.7
Remote job
Bangalore or Chennai, India
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Anthology is looking for a qualified candidate to join our Cloud Services Database Administration team. The Cloud Services team is responsible for delivering high-availability, Software-as-a-Service (SaaS) solutions to our customers. The team supports this mission by delivering highly available, secure, and performant databases for our applications. The candidate will work, primarily, as a Senior SQL Server and PostgreSQL database administrator in a mixture of hosting environments including self-hosted physical and virtual machines as well as cloud-based infrastructure on Azure and Amazon Web Services. The successful candidate will have experience across all the normal database administration activities in both hosted and cloud environments. Ideal candidates will also have experience in advanced areas like replication, high availability, reporting, and scripting skills.
Primary responsibilities will include:
Deploying new database systems and ancillary services including design, layout, configuration, and tuning
Monitoring existing database systems for availability, performance, and scalability
Maintaining database security ensuring appropriate levels of access are maintained, backups are being taken according to established guidelines, and that backups are periodically tested to ensure recoverability
Troubleshooting issues impacting the availability, stability, and performance of our databases at scale. This includes not only the database engine but the operating system it is running on and the SQL it is running as well
Understanding the query profiling infrastructure, execution statistics, and execution plans
Analyzing, understanding, and editing database objects, code, and scripts
Documenting databases, database processes and procedures, as well as changes and incidents
Collaborating with other database administrators as well as internal teams and external clients on issues, projects, initiatives, etc.
Developing and maintaining an in-depth understanding of the application infrastructure, functionality, and overall systems design as it relates to the databases
This role requires the willingness to work 5 days per week including shifts (morning/afternoon/night), weekends and off-shift/on-call as needed
The Candidate:
Required skills/qualifications:
At least 7 years of experience administering all aspects of SQL Server and PostgreSQL databases including installation, configuration, deployment, and general administration of the database engine, creating and maintaining databases and database objects (logical and physical), performance tuning, optimization, networking, and security
Experience with virtualization including Microsoft Azure Cloud and Amazon Web Services
Basic knowledge of the Windows operating system and how it interacts with the database
Database scripting skills. Ability to read, analyze and write Transact-SQL
System scripting skills. Ability to read, analyze and write batch files and PowerShell scripts
Deep expertise in troubleshooting slow-running queries, optimizing indexes, analyzing execution plans, and improving database performance at scale.
Provide Backup and Recovery
Strong understanding of database security models, encryption, and auditing practices to meet organizational and compliance standards.
Experience with SQL Server replication types and the services that support them (Change Tracking, Change Data Capture, etc.)
Experience designing, configuring, and testing database standard and high availability models
Experience with reporting services including SQL Server Reporting Service (SSRS), Analysis Service, and PowerBI
Ability to participate in code walkthroughs and review database migrations
Ability to lead DB modernization projects, mentor junior DBAs, engage with development teams for schema reviews, and work closely with cloud/infrastructure teams to ensure performance and scalability.
Ability to review planned changes to database objects with an eye towards maintaining data integrity (implementation of primary keys, necessary foreign-key constraints, etc.), performance (indexes, index types, partitioning, etc.), and storage utilization and growth
Fluency in written and spoken English
Preferred skills and qualifications:
Azure SQL and SQL Managed Instance
Windows and Linux operating systems (any flavor)
Other relational databases (Oracle, MySQL, PostgreSQL, etc.)
Non-relational databases (MongoDB, Cassandra, etc.)
Other scripting languages (Bash, Python, Rust, Go, etc.)
Microsoft DP-300 Certification
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$88k-110k yearly est. Auto-Apply 60d+ ago
Business Development Manager
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Bid and Capture Manager. As your initial career assignment, you will support the priorities and vital functions of our shared services teams as a(n) Business Development Manager.
As a high-energy Business Development Manager, you will drive growth in our Commercial Business Unit by building new client relationships and creating revenue opportunities in these priority industries (Power & Utilities | Manufacturing). You will focus on selling IT services, AI solutions, and digital transformation solutions, collaborating with AIS leaders, delivery teams, and marketing to shape strategic pursuits and convert high-potential prospects into long-term clients.
This is an ideal role for a hunter-style BD professional with deep industry knowledge or strong networks in one or more of our target verticals. While experience in the Microsoft ecosystem is a plus, it is not required-what matters is a track record of selling services-led transformation deals in complex enterprise environments.
Key Responsibilities:
Develop and manage a qualified pipeline of mid-market and enterprise clients within targeted industries
Lead outreach and relationship-building across 50-100 target accounts, leveraging your industry network and insights
Work closely with AIS marketing, solution leaders, and delivery teams to shape go-to-market strategies
Identify and qualify opportunities across AIS's core offerings:
Cloud Infrastructure & Managed Services (Azure, M365, Data, SOC)
AI & Intelligent Solutions
GenAI-powered business applications and copilots
AI-driven automation and analytics platforms
Voice AI and conversational solutions
Product Engineering (MVPs, platforms, innovation builds)
Microsoft Licensing (CSP) + Services Bundles
Collaborate with Microsoft field teams where applicable to drive co-sell alignment (optional, not mandatory)
Conduct client discovery, orchestrate solutioning discussions, and coordinate proposal development
Maintain pipeline discipline, forecasting accuracy, and CRM hygiene
Serve as the voice of the customer, sharing insights to shape AIS offerings and go-to-market priorities
Engage prospects through outbound efforts, events, social selling, and tailored messaging
Required Qualifications:
10+ years in business development, account executive, or sales roles selling IT services, consulting, or digital/AI transformation solutions
Proven success building new client relationships in one or more of our target industries (Power & Utilities | Manufacturing | Insurance | Capital Markets | Defense Industrial Base)
Track record of hunting and closing net-new business in mid-market and/or enterprise segments
Strong consultative selling, storytelling, and stakeholder engagement skills
Experience collaborating cross-functionally with marketing, solutioning, and delivery teams
Familiarity with modern cloud-based delivery models and ability to articulate business value/ROI
Excellent communication, presentation, and executive engagement skills
Proficiency in CRM tools (Hubspot) with strong pipeline hygiene and forecasting discipline
Preferred Qualifications:
Existing network and relationships in Power & Utilities, Manufacturing, Insurance
Experience selling AI-led solutions (e.g., GenAI copilots, AI/ML analytics, intelligent automation, voice AI)
Experience working for or closely with leading software or cloud platform companies (e.g., Microsoft, AWS, Google) or adjacent partner ecosystems including exposure to their go-to-market models, partner networks, and field sales collaboration.
Optional familiarity with Microsoft cloud offerings (Azure, M365) and co-sell motions, helpful but not required.
Experience selling bundled services (CSP licensing + onboarding + managed services)
Exposure to product engineering, innovation, or platform-led transformation deals
Prior success driving cross-functional go-to-market campaigns with marketing and delivery teams
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $127,000-$191,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$127k-191k yearly Auto-Apply 9d ago
Project Coordinator
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Associate Project Manager.
Core Knowledge & Skills: Applies project management methodologies, tools, and best practices. Understands contract requirements, risk management, and client expectations.
Work & Complexity: Manages assigned project tasks, monitors progress, and supports the execution of project plans. Identifies and responds to routine risks and issues.
Quality & Independence: Delivers accurate and timely work, adheres to standards, and demonstrates growing independence in decision-making.
Teamwork & Communication: Partners with delivery teams, communicates effectively with clients and stakeholders, and supports team collaboration.
Consulting & Engagement: Advises on process improvements, supports client satisfaction, and contributes to continuous improvement initiatives.
As your initial project assignment, you will support the unique needs of our client as a Project Coordinator.
Position Overview
The Project Coordinator is responsible for supporting day-to-day operations and coordinating multiple in-flight projects to ensure timely and accurate execution. This role requires strong organizational skills, attention to detail, and the ability to manage priorities across operations. The ideal candidate will have experience in administrative and technical coordination, invoice management, subcontractor management, and training requirements. Individual must have enough technical acumen to manage regular updates and view to a delivery portal site.
This is a proposal-based position; employment is contingent upon contract award and funding availability.
Key Responsibilities
Administer and maintain the contract Portal for project documentation and communication.
Ensure accurate and timely invoice processing for all projects.
Record meeting minutes and action items from all contract-level meetings.
Serve as technical editor for deliverables, ensuring compliance and quality standards.
Track and manage training requirements for staff.
Coordinate priorities across multiple projects and guide day-to-day CO operations.
Create and maintain backlog of contract-level tasks, fully embracing the use of agile methodologies for project management.
Required Qualifications
Education: BA/BS degree or Associate degree plus 4 years of experience.
Experience: Minimum 2+ years of project coordination experience.
Certifications: Agile Scrum certification required; PMP preferred.
Proven ability to create best practices, templates, and guidelines for teams to follow ensuring delivery excellence.
Strong organizational and multitasking skills with attention to detail.
Ability to manage administrative and technical tasks in a remote environment.
Clearance: US citizen eligible for a Secret clearance.
Preferred Skills
Active Top Secret clearance
Experience with DISA as a government client.
Experience with low-code development (ex. SharePoint or PowerPlatform).
Experience with User Experience design.
Experience with BPA contract-type processes.
Familiarity with DoD compliance and reporting requirements.
Excellent communication and documentation skills.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $0-$0 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$44k-67k yearly est. Auto-Apply 5d ago
Senior Analyst, FP&A
Lob 3.9
Remote or Detroit, MI job
We are seeking a Senior Analyst, Financial Planning & Analysis to help deliver mission-critical insights to our business. In this position, you will be a key member of the finance team and will be responsible for building and improving forecast models, providing strategic decision support for Management through ad hoc analysis, and partnering cross-functionally to build and manage departmental budgets. You will uncover & deliver insights to the leadership team and advise important business decisions that impact Lob's customers, partners, and employees.
As the Senior Analyst, FP&A, you'll…
Build, maintain and enhance Lob's company financial model.
Work with Management and functional leaders to monitor progress against the annual budget and regularly update forecasts.
Prepare and review monthly reporting packages including detailed financial analysis; contribute insightful financial commentaries and documents to support key financial deliverables.
Assist Management to identify and evaluate strategic initiatives and M&A opportunities; coordinate projects to address these strategic opportunities / risks.
Develop and standardize reporting across orgs to educate and influence key stakeholders.
Provide analytical support for cross-functional partners including: sales, marketing, operations and product.
Generate insights into drivers of our business leveraging statistical methods and participate in extending and developing internal tools used for this purpose.
Create meaningful presentations for Management, Lob's Board of Directors, and investors (both current & potential).
Assist in executing ad hoc business-critical reports and analyses.
What will you bring to this role…
4-8 years of relevant professional experience in a highly analytical role including:
2+ years of consulting, investment banking, and/or private equity
2+ years of operational finance experience at a high-growth company (prefer experience with a consumption-based business model)
Expert level of proficiency with Microsoft Excel, Google Sheets, PowerPoint & Google Slides and demonstrated experience in modeling, analysis, research and presentation creation.
Proven track record of defining and executing quantitative analyses with limited supervision; exceptional analytical, mathematical, and problem-solving skills.
Strong attention to detail and pride in accuracy.
Resourcefulness when it comes to researching and gathering data to make informed business decisions around products and features.
Comfort in dealing with and solving ambiguous, novel, and unpredictable challenges in a timely manner.
Excellent written and verbal communication skills.
We invite you to apply if you possess even some of the following:
Previous experience in cross-functional role.
Master's in Finance, Operations Research, Statistics, or related quantitative discipline.
Hands-on experience with MPP databases, such as Redshift and BigQuery.
Proven ability with NetSuite and FP&A software.
Experience using AI tools for finance / FP&A
SQL, Looker, R or Python skills (preferred).
Position is open only to US remote-based candidates willing to work in Eastern or Central time zones
Compensation information
This position is structured to receive a base salary + Restricted Stock Units
Annual base salary: $125,000 - $145,000
$125k-145k yearly Auto-Apply 60d+ ago
Senior Application Consultant
Anthology 4.7
Remote job
Application Consultant, Sr
Bangalore, India
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
As a Senior Application Consultant at Anthology, you will leverage your expertise in the Anthology Reach and Raise products and your customer service skills to provide valuable consulting services to our clients. You will also be responsible for delivering and coordinating Anthology Reach/Raise Application Administration services, which are based on Microsoft D365 CRM. In this role, you will work independently to understand client needs, provide solutions, and lead client engagements to drive positive outcomes. With a focus on client satisfaction and effective problem-solving, you will play a vital role in ensuring the success of our clients' implementations and ongoing operations.
Primary responsibilities will include:
Serving as the primary customer contact relative to service delivery needs and Management
Understanding customer business objectives and managing service delivery expectations
Facilitating and coordinating customer and internal stakeholder communication
Serving as the Application Administrator and a Subject Matter Expert for Anthology Reach and Raise products.
Configuring, integrating and developing Anthology Reach and Raise business solutions
Assisting business owners in translating concepts and requests to written requirement
Providing problem resolution for end users, including research on various data and reporting issues, collaborates to gain input on potential solutions
Recommending system configurations and proposes business solutions where appropriate
Developing, coordinating, and implementing plans to test processes during system/process development including quality assurance testing
Evaluating upcoming Microsoft Dynamics 365 CRM and Anthology Reach/Raise releases and recommending the use of new features
Communicating the status of releases, major projects, and ongoing Anthology activities to relevant stakeholders
Performing ad-hoc system training as needed
Driving escalated Product support tickets to resolution by coordinating with appropriate internal teams
Participate in training and development opportunities to enhance knowledge of the Anthology Reach and Raise products and consulting practices
Document client interactions, solutions provided, and relevant information to support project documentation and knowledge sharing
Contribute to process improvement initiatives to enhance the efficiency and effectiveness of client engagements
Create and update Salesforce cases for activity management.
Follow existing initiative plans or templates, contribute to and coordinate weekly activity reports and communication
Submits weekly Timecards according to company policy
This role requires occasional travel
The Candidate:
Required skills/qualifications:
Bachelor's degree in Computer Science, Engineering, Business Administration, Finance or other related field
5-8 years of experience working with Microsoft Dynamics
Experience with MS SQL Server scripting or building SSIS packages
Power Platform experience (PowerApps, Power BI, Power Automate)
Strong communication and interpersonal skills
Executive/Senior Management communication experience
Demonstrating strong analytical and logical thinking skills
Ability to work independently and with cross-functional global teams
Ability to thrive in a fast-paced environment and have a positive attitude
Ability to manage and prioritize multiple tasks
Ability to learn and adapt quickly to working with new technologies
Excellent troubleshooting and problem-solving skills
Excellent written and oral communication skills
Proven effective listening skills required
Able to influence, negotiate, and build consensus
Fluency in written and spoken English
Preferred skills/qualifications:
Technical support or System administration experience
Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement or Sales and Power Platform based solutions or other CRM software to solve complex business problems
Experience working with Microsoft Dynamics 365 (CRM) and Power Platform or other CRM software
Experience with MS SSRS and Power BI
Microsoft Power Platform + Dynamics 365 Core certification
Higher Education industry experience
Knowledge of MS Dynamics HigherEd Accelerator
Experience with HTML and Java Script
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$75k-93k yearly est. Auto-Apply 60d+ ago
Lease Administrator 1
Mrisoftware 4.2
Remote job
The Role:
MRI Software Lease Administration team is seeking an individual who is self-motivated, organized and focused Lease Administrator. The MRI Lease Administration team manages the leases and subleases of our Fortune 1000 customer base using MRI software solutions. This role will be responsible for entering data from legal documents and rent invoices, as well as providing monthly reports and updates to clients regarding their lease portfolio. You will also act as the intermediary for our clients and communicate regularly with landlords and subtenants to ensure that the terms of lease agreements are being carried out properly.
Lease Administration
Collaborate with MRI Lease Administration team and cross functional client teams to ensure information and documentation are processed in a timely manner and distributed to relevant groups.
Prepare lease abstracts in MRI Real Estate database.
Assist with monthly rent rolls preparation.
Manage document library in MRI Real Estate database (i.e. catalog documents, OCR, and label in accordance with the client established document naming convention).
Monitor, prepare and distribute real estate lease critical dates and options reports, and work closely with the client team to update the MRI Real Estate database accordingly.
Execute data reconciliation process to ensure 100% data integrity in MRI Real Estate database.
Data Administration
Gather and manage internal data inputs across multiple internal systems and processes.
Coordinate gathering of tracked input data for department's processes and procedures
Collaborate with internal cross-functional teams to ensure prescribed real estate and facility management data analytic goals are properly communicated
Maintain catalog of platform metrics to support analysis of the portfolio, benchmarking, projects. etc.
Proactively identify and contribute to departmental and company-wide improvement opportunities.
Leverage company and industry best practices to ensure that customer touchpoints are coordinated, efficient, and consistently high-quality.
Ad hoc reports and projects.
Requirements:
3+ years of experience in commercial lease administration and data entry.
Knowledge of real estate real estate terms/concepts a must.
Knowledge of MRI systems a plus.
Previous benchmarking experience and/or knowledge is a plus
Driven to learn and operate additional management systems
Ability to interpret lease clauses and navigate through lease documents.
Ability to identify and mitigate data quality issues effectively.
Capable of exchanging information and ideas with senior management, portfolio companies and service providers.
Strong attention to detail.
Customer service-oriented with excellent written and verbal communication skills.
Ability to work in a fast -paced environment and manage well through complexity.
Ability to work across simultaneous workstreams and tight timelines.
Exceptional analytical and quantitative problem-solving skills.
Proficient with MS Office Applications
Bachelor's degree preferred.
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
$49k-62k yearly est. Auto-Apply 30d ago
Program Director | Enterprise SaaS & EdTech (ERP, SIS, CRM) | Remote
Ellucian Inc. 4.8
Remote job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Ellucian is seeking an experienced Professional Services Program Director to join the North American field delivery team to lead complex systemwide SaaS implementations for colleges and universities. The Program Director will manage and lead high-priority projects including SaaS and Cloud implementations which often require considerable resources and high levels of complex functional and technical integration and knowledge. While not expert in the field, the expectations for candidates to fill this role include significant experience in all the areas below.
Where you will make an impact
* Lead multiple program workstreams through all phases of the Ellucian Implementation Methodology from initiation/planning through the execution and delivery of the contract concluding with project transition and close, ensuring a successful project.
* Develop and maintain effective working relationships with team members, client stakeholders, and peers.
Apply Project Management disciplines such as quality, risk, resource, and change management while being accountable for meeting the time, cost, and scope of each project.
* Communicate the plan, roles, constraints, milestones, and critical path to all team members and project stakeholders.
* Understand and apply standard project management and delivery methodology and project tracking standards to build effective plans and deliver quality solutions.
* Anticipate and mitigate risks and identify opportunities.
* Lead project team status meetings to ensure the project milestones are met and dependencies are tracked.
* Manage activities of customer and resources to deliver a fully integrated solution.
* Act as a shared point of contact between internal and external stakeholders.
* Proactively and timely coordinate and communicate project activities to all involved parties.
* Provide management with an articulate summary of project status.
* Facilitate discussions with appropriate leadership and key sponsors to negotiate key decisions related to the triple constraints (time, cost, scope) while maintaining excellent customer satisfaction.
* Build and maintain positive professional relationships and function as the change agent for customers.
* Manage all resources when project turnaround situations occur. Lead cross-functional team resolutions to mitigate project risks and issues.
* Provide timely and constructive performance feedback regarding resources assigned to projects.
* Improve team dynamics and performance by building team cohesiveness through leadership, mentoring, and motivating to facilitate cooperation, ensure project efficiency, and boost morale.
What you will bring
* Significant skills/knowledge/experience in project implementation for CRM OR ERP SaaS projects
* Experience in several operational elements that affect financial and resource forecasts are on track; including but not limited to:
* Up-to-date accuracy of all project plans for the duration of the project
* Customer satisfaction
* Accurate revenue recognition, which requires timely review and approval of time sheets, expense reports, billing request documents, and credit requests.
* Accomplish project goals within a matrix-management environment.
* Assist Customer Relations team in developing solutions by providing knowledge and expertise during the sales cycle (this may include the ability to sell the value of project management services).
* Identify business growth opportunities by applying knowledge of higher education's industry, business processes, and software products.
* Guide and mentor less experienced Project Managers
* Develop methods, techniques, and evaluation criteria for obtaining results.
* Certifications in cloud and project management disciplines that suggest expert level KSA's for these areas.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-JG1
#LI-Remote
$91k-143k yearly est. Auto-Apply 8d ago
Security Engineering Lead
Applied Information Sciences 3.7
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Security Engineer.
Core Knowledge & Skills: Designs secure architectures, leverages advanced threat detection, leads incident response, and implements security automation.
Work & Complexity: Manages complex incidents, conducts threat analysis, leads audits, and implements process improvements.
Quality & Independence: Delivers high-quality reports, aligns practices with industry standards, and operates with high autonomy.
Teamwork & Communication: Leads team projects, collaborates cross-functionally, mentors juniors, and resolves conflicts.
Consulting & Engagement: Provides strategic consulting, leads improvement initiatives, recommends advanced technologies, and manages vendor relationships.
As your initial project assignment, you will support the unique needs of our client as a Security Engineering Lead.
Position Overview
The Security Lead is responsible for implementing and maintaining robust security practices across all program operations. This role requires expertise in Zero Trust (ZT) architecture, Risk Management Framework (RMF), and compliance with National Institute of Standards and Technology (NIST) guidelines. The ideal candidate will ensure security integration throughout the enterprise, manage compliance requirements, and oversee security-related tasks to protect mission-critical systems.
Key Responsibilities
Integrate Zero Trust (ZT) best practices and compliance measures across Contracting Officer (CO) operations.
Develop and maintain Security and Compliance Playbook modules.
Oversee enterprise-level security tasks to ensure adherence to RMF and NIST standards.
Maintain comprehensive security requirements documentation for all projects.
Perform complex evaluations of existing security procedures, processes, techniques, and models to identify gaps and implement improvements.
Required Qualifications
Education: BA/BS degree in a related field.
Experience: 5+ years of experience in cybersecurity, compliance, and risk management.
Certifications: Agile Scrum certification required; PMP preferred.
Clearance: Active Top Secret Clearance is mandatory.
Strong knowledge of ZT architecture, RMF, and NIST compliance frameworks.
Excellent analytical and problem-solving skills.
Active Top Secret clearance
Preferred Skills
Experience developing security playbooks and compliance documentation.
Familiarity with DoD cybersecurity requirements and enterprise security operations.
Ability to manage security tasks and compliance in a remote environment.
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $101,000-$152,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
$101k-152k yearly Auto-Apply 25d ago
Solution Specialist, HCM & Finance | Remote
Ellucian Inc. 4.8
Remote job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Ellucian is redefining how higher education experiences innovation, not just through our Student Information System, but through a growing portfolio of SaaS solutions that drive measurable outcomes across the student lifecycle.
The Solution Specialist, HCM & Finance plays a critical role in accelerating this transformation. This is a sales-focused role aligned to the Human Resources (HR) & Finance product vertical, focused on expanding adoption of our Human Capital Management (HCM) and Finance solutions.
Reporting into Solutions Consulting while operating as a field-facing sales leader, this role partners closely with Account Executives to evangelize value, engage executive stakeholders, and convert institutional strategy into actionable solution adoption. In this role, you will directly influence revenue growth, solution adoption, and executive alignment; helping institutions realize more value from the Ellucian platform while shaping the next chapter of Ellucian's go-to-market evolution.
What You Will Do
* Drive Cross-Sell Revenue & Growth
* Own cross-sell growth for Ellucian HCM and Finance, articulating how modern administrative systems enable institutional agility, workforce effectiveness, and financial sustainability.
* Partner with Account Executives to identify, qualify, and progress opportunities aligned to institutional priorities and strategic initiatives.
* Lead solution-specific discovery to uncover business challenges, success metrics, and executive-level outcomes.
* Shape deal strategy, buying vision, and competitive positioning throughout the sales cycle.
* Evangelize Solution Value at the Executive Level
* Serve as the subject-matter expert and value evangelist for HR & Finance.
* Engage confidently with presidents, provosts, and senior administrators to connect Ellucian solutions to mission-critical outcomes.
* Translate complex institutional needs into clear, outcome-driven narratives without reliance on heavy technical demos.
* Present use cases, success stories, and future-state visions that inspire action and investment.
* Partner Across Sales, Product, and the Field
* Collaborate with Product Management to share structured feedback from the field on customer needs, objections, and competitive dynamics.
* Contribute to RFPs, RFIs, and solution-oriented responses where solution expertise is required.
* Work with pricing and strategy to develop and refine commercial approach for HR & Finance.
* Partner with Marketing on messaging refinement, vertical positioning, and competitive intelligence.
* Coordinate with Implementation, Services, and Customer Success to ensure solution expectations are clear and achievable from sale through delivery.
* Build Market & Product Mastery
* Build deep knowledge of assigned solutions, including value propositions, use cases, integrations, and differentiation.
* Stay current on higher education trends, regulatory considerations, and market forces impacting your solution area.
* Develop and share competitive insights that improve win rates and deal velocity across the field.
What You Will Bring
* Proven experience in a sales, sales specialist, or solution-focused role, with significant experience within the higher ed ecosystem, having worked for a higher ed technology company or for an institution directly. preferably in SaaS or higher education technology.
* Knowledge of the trends and issues within HR & Finance.
* Strong executive presence with the ability to influence senior institutional stakeholders.
* Deep consultative selling skills with a demonstrated ability to lead discovery and shape buying decisions.
* Ability to communicate complex solutions through business outcomes rather than technical detail.
* Experience working in a matrixed environment alongside AEs, Product, Marketing, and Services.
* Comfort operating in a growth-oriented organization navigating change and transformation.
* A sales-oriented subject-matter expertise, with the ability to translate strategy into measurable value and execution.
* A trusted-advisor mindset, with confidence to challenge institutional assumptions and guide stakeholders toward new approaches.
* A builder's mentality, driven by creating and scaling new growth opportunities within an established market.
* A collaborative approach, bringing energy and accountability to cross-functional partnerships to drive shared success.
* A change-ready perspective, with the adaptability and resilience to thrive in environments undergoing transformation.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-AC1
#LI-REMOTE
$51k-95k yearly est. Auto-Apply 8d ago
Senior Software Engineer II
Anthology 4.7
Remote job
Description Software Engineer, Senior IIChennai, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** This role focuses on Anthology Ally, a revolutionary product that makes digital course content more accessible. As the accessibility of digital course content is becoming increasingly important world-wide, institutions must address long-standing and often overbearing challenges. Anthology's Ally engineering team is responsible for developing industry-leading tools to improve accessibility through inclusivity, sustainability, and automation for all students. As a Senior Software Engineer on our team, you will design, develop, and maintain features of the Ally product. You'll also communicate and partner cross-functionally with teams in product and software development. In this role, you will work on an ethical product, using Scala for the backend and JavaScript for the frontend. We run our applications in the AWS cloud and use Git for version control. You'll work on a distributed team, collaborating with colleagues around the globe. The Candidate:
Required skills/qualifications:
6-8 years of relevant experience
Frontend development in Angular/Typescript
Backend development in Scala, Java, C#, or other object-oriented programming language
Willingness to break things and make them work again
Familiarity with the full-cycle development process
Experience developing, building, testing, deploying, and operating application
Fluency in written and spoken English
Preferred skills/qualifications:
Familiarity with working with cloud technologies
Functional programming experiences such as Haskell or Scala
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
$93k-117k yearly est. Auto-Apply 60d+ ago
Associate Project Manager (Hybrid in Reston, VA office)
Ellucian Inc. 4.8
Remote or Reston, VA job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Ellucian is seeking an Associate Project Manager to join our North American Field Delivery team and support the successful implementation of our integrated administrative solutions for colleges and universities. In this role, you will assist in coordinating SaaS and cloud transformation projects, ensuring tasks are organized, timelines are tracked, and stakeholders remain aligned.
This position is an excellent opportunity to build foundational project management skills in a mission-driven environment, working alongside experienced delivery leaders while directly contributing to the success of higher education institutions.
At Ellucian, we power the essential work of colleges and universities so they can focus on changing lives through education. Joining our team means being part of an organization where your work has real impact on students, faculty, and institutions worldwide. You will collaborate with passionate professionals, gain exposure to cutting-edge SaaS and cloud solutions, and grow your career in an environment that values learning, inclusion, and innovation.
Where You Will Make an Impact
* Assist in coordinating projects through all phases of the Ellucian Implementation Methodology, from initiation through closeout.
* Track project activities, deliverables, and milestones to ensure progress is maintained and risks are visible.
* Support communication and coordination between project managers, delivery team members, client stakeholders, and internal peers.
* Help identify risks, issues, and dependencies, escalating appropriately to senior project managers or delivery leadership.
* Maintain accurate and timely project documentation, including status reports, meeting notes, and action item tracking.
* Coordinate scheduling, meeting logistics, and resource tracking to support on-time delivery.
* Contribute actively to project and team meetings, ensuring follow-ups and commitments are executed.
* Gain exposure to SaaS and cloud implementations, building technical and functional knowledge over time.
* Provide excellent customer service by responding promptly to requests and supporting strong client relationships.
* Support the Delivery Excellence function by assisting with deliverable standardization, process improvements, and supporting enhancements, helping drive continuous improvement across delivery practices and tooling.
What You Will Bring
* Foundational experience in project coordination, project support, or related roles (internships, coursework, or 1-2 years of professional experience preferred).
* Interest in developing expertise in SaaS, cloud, CRM, or ERP implementations.
* Basic understanding of project management principles, including planning, scheduling, risk awareness, and change tracking.
* Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
* Clear written and verbal communication skills, with comfort working across diverse stakeholder groups.
* A collaborative, proactive mindset with a strong desire to learn in a matrixed delivery environment.
* Familiarity with higher education processes is a plus, but not required.
* Working toward or interested in certifications such as PMP, Agile, or cloud-related credentials.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-PB1
#LI-hybrid
$65k-90k yearly est. Auto-Apply 10d ago
Residential SaaS Account Executive
Mrisoftware 4.2
Remote job
We are seeking an experiences SaaS Account Executive to work with our suite of Residential Living products!
The Account Executive is responsible for new logo acquisition, driving revenue growth through proactive prospecting, qualification, and closing of new business opportunities. This role focuses on full-cycle selling to small-to-mid-market clients, leveraging consultative sales techniques to position MRI's solutions as essential tools for real estate and property management professionals.
Duties/Responsibilities:
Execute full-cycle sales process from prospecting through close and account management handoff
Manage assigned territory, targeting small-to-mid-market accounts across commercial or residential real estate sectors
Conduct needs assessments to understand client challenges, demonstrating how MRI solutions deliver measurable ROI
Develop and maintain pipeline through both inbound and self-generated leads
Negotiate pricing and terms while balancing client satisfaction and profitability
Collaborate with internal teams (Sales Ops, Order Management, Legal) to streamline deal execution
Maintain CRM hygiene and deliver accurate weekly forecasts
Collaborate cross-functionally with Product, Services, Support, and Implementation teams as needed to ensure client success
Provide feedback to Product and Marketing on client needs and competitive insights
Preferred Skills/Abilities:
Bachelor's degree in business or related field
5+ years of proven success in B2B sales (real estate related industry preferred)
Strong understanding of enterprise buying cycles and multi-stakeholder sales environments
Strong consultative selling, solution mapping, and objection-handling skills
Ability to manage multiple deals simultaneously with attention to detail
Full understanding of sales methodology and CRM systems (Salesforce preferred)
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
$68k-102k yearly est. Auto-Apply 4d ago
Implementation Consultant II
Anthology 4.7
Remote job
Bangalore, India
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Primary responsibilities will include:
Troubleshooting and Issue Resolution:
Diagnosing and resolving complex technical issues related to SIS and CRM customizations and integrations
Analyzing error logs, system logs, and other relevant data to identify root causes of problems
Implementing effective solutions to address reported issues
Upgrade Planning and Execution:
Collaborating with customers and internal teams within organization to assess the impact of software upgrades on customizations and integrations
Developing comprehensive upgrade plans, including testing strategies and risk mitigation measures
Executing upgrade processes, ensuring minimal disruption to customer operations post upgrade
Post-Upgrade Recertification:
Thoroughly testing customizations and integrations to verify functionality and performance post-upgrade
Identifying and addressing any issues arising from the upgrade process in the customizations and integrations
Documenting and communicating the outcomes of recertification activities to customers
Knowledge Base Management:
Contributing to and maintaining a comprehensive knowledge base of troubleshooting techniques, best practices, and common issues
Sharing knowledge and expertise with the support team to improve overall efficiency and problem-solving capabilities
Customer Communication:
Effectively communicating with customers regarding issue status, resolution timelines, and potential impacts
Providing clear and concise explanations of technical issues in a non-technical manner
Building strong relationships with customers, fostering trust and collaboration
The Candidate:
Required skills/qualifications:
At least 2 years of experience in technical support or implementation roles, preferably in the education or software industry
Strong understanding of Campusnexus CRM and Anthology Student, including customizations and integrations
Proficiency in SQL and other relevant scripting languages
Experience with troubleshooting complex technical issues
Excellent problem-solving and analytical skills
Strong written and oral communication skills
Ability to work independently and as part of a team
A customer-centric approach and a commitment to providing excellent support
Fluency in written and spoken English
Preferred skills/qualifications:
Understanding of integration between CampusNexus CRM and Anthology Student
Understanding of Anthology Student integration with Learning Management Systems
Experience in ticketing tool Salesforce - Service Console
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
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Horizon Software may also be known as or be related to Horizon Software, Horizon Software Inc, Horizon Software International LLC and Horizon Software International, Llc.