Customer Service Advisor
Remote job
United States
Work From Home!
Pay is $12.50/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.
The Opportunity:
Position responsibilities:
Answering customer inquiries via phone, chat, and other electronic methods
Responding to customer requests for product information and assistance
Assisting customers with complaints and billing inquiries
Resolving customer service issues in a timely and professional manner
Utilizing computer technology to handle a high volume of calls
Working closely with team leads, supervisors and contact center managers to ensure customer satisfaction
Adhering to call script and call center policies
Compiling reports
Managing customer interactions using provided Amazon Web Services (AWS) tools
The Candidate:
Required skills/qualifications:
High School diploma or equivalent combination of education and experience
Must be at least 18 years old
A stable history of employment
Willing to accept a temporary assignment
Must be able to work full time, 40 hours a week
Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift
Experience using internet-based browsers such as Chrome, Firefox, Safari
Ability to accurately type at least 25 wpm
Excellent oral and written communication skills
Proficiency in MS Office computer applications, including Word and Excel
Full professional proficiency in written and spoken English (equivalent to CEF C1 level or above)
Must reside within an approved state*
Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service)
30 Mbps Download
15 Mbps Upload
100ms Ping or less
Jitter: 40 MS or less
Wi-Fi Connection is permitted
The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Auto-ApplySenior Banner HR Consultant (US-Remote)
Remote job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Ellucian is seeking to hire a strategic and solutions focused Senior Banner HR / Payroll Consultant. You will provide consultative expertise within higher education supporting the Banner HR & Payroll Modules. As a member of our team, you will be instrumental in consulting with our customers and delivering value-added services that provide the quickest path to institutional success. This role provides personalized and on-going guidance and support on Ellucian solutions and customer business operations post-implementation, enabling customers to maximize value from their solutions. The role works closely with the customer, building a relationship with the customer's points of contact, understanding their business needs and the customer's current use and knowledge of the Ellucian solution. The Senior Consultant works with customers on assigned projects to identify solutions to business and functional problems.
Higher education customers are transforming into modern campuses while leveraging technology and solutions to enable student success. In this mission critical role, you will partner with our customers to help enable their business office, including transformation to SaaS solutions and ensure successful adoption of these solutions.
* This position is based US - Remote*
Where you will make an impact
* Provides high-quality customer consultation and support to Ellucian's Banner product suite.
* Monitors, tracks, and reports project risks, issues, milestones and work completed, as well as work that is underway.
* Provides leadership for the customer enabling them to stay on time and on task.
* Partners with customers to implement new functionality into the modules.
* Assist customers in troubleshooting issues related modules within the Ellucian Banner product suite.
* Contributes to the definition of client engagement activities.
* Interact with the customer and other consultants to translate business requirements into functional specifications for conversions, reporting, interfaces and customizations.
* Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify causes.
* Facilitates business process review and application prototyping sessions as well as providing
* Evaluates and modifies systems, where appropriate, relative to the customer business practices.
* Provide customers with high-quality business processes, change management and other appropriate documentation.
* Implements modifications and/or updates.
* Provide direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations.
* Works with the customer to test and confirm modifications and/or updates meet specifications.
* Provides guidance in the development of user-training strategy, and when appropriate, delivers such training.
* Other duties as assigned.
What you will bring
* 7 years of experience working in a higher education Institution Business Office or equivalent consulting experience.
* Experience with business processes related to Institution Business Office and functions within colleges and universities.
* Experience with related business process and Banner/Colleague operations within Institution Business Office.
* Strong problem-solving skills and a self-starter attitude.
* Proven analytical and problem-solving skills
* Strong presentation skills
* Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors, and customers.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-MH1
#LI-remote
Auto-ApplyStrategic Account Executive
Remote job
MRI Software is seeking an experienced, Strategic Account Executive to join our Occupier Real Estate Division, focusing on the corporate occupier and lease accounting software market. This is a great opportunity for someone with at least 8- 10 years of experience selling ‘business to business' SaaS software solutions to fortune 500 clients. The successful applicant will have a competitive nature and take a solution orientated approach to sales. This is a great opportunity for dynamic, aggressive sales professionals that are driven to hunt for new business and have a proven track record for employing a consultative sales approach.
As an MRI Strategic Account Executive, you will be responsible for the following:
Driving and managing the entire sales process - targeting top prospects, identifying client solutions, building and maintaining customer relationships, performing software demonstrations, negotiating and closing opportunities within an assigned territory.
Acting as an “industry expert”, consulting with clients to provide assistance with their unique, critical business issues and strategic initiatives.
Conducting software demonstrations and promoting MRI at industry conferences and trade shows.
Achieve or overachieve financial targets
Collaborate cross-departmentally: Marketing, Product, Professional Services and legal.
Responsible for forecasting all opportunities based on MRI Software's sales model and opportunity management definitions.
Generating new business by leveraging existing relationships, prospecting, conducting market analysis, selling the company's software and services offerings
Skills & Requirements:
8-10 years of sales or related experience in the commercial real estate industry. Ideal candidate would have experience managing a territory and/or client relationships in the real estate / property management industry.
Bachelor's degree in business, marketing, or related discipline or equivalent training in business or sales management, 8+ years of sales experience.
Experience in selling software and/or knowledge of the Corporate Real Estate industry required as well as the ability to network within the industry.
Knowledge of products, software pricing practices, selling skills, personal computers and various software application skills is helpful.
Demonstrated track record in closing new business over a sustained period, exceeding sales targets with ability to demonstrate software to potential users.
Marketing orientation with the ability to develop strong marketing strategies to edge out the competition.
Excellent understanding of the end user business and issues or the ability to apply unrelated knowledge to the Corporate Occupier Real Estate Industry.
Ability to push past rejection to achieve results.
Demonstrated computer systems knowledge, including web technologies, CRM, employee self-service, a general understanding of larger business system applications.
Planning skills to determine and meet departmental objectives.
Verbal and written communication skills with the ability to build and deliver powerful presentations.
Excellent time management, communication skills, decision making, human relations, presentation, and organization skills.
Ability to operate in a very fast paced environment with multiple high-level priorities.
What Makes this a Great Opportunity?
MRI is an industry leader that has experienced double digit revenue growth year over year
We provide great internal sales support including marketing support
Over 95% client retention
Base salary and commission
4 week sales training program
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplyPricing Operations Analyst | Hybrid, Reston, VA
Remote or Reston, VA job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
As a Pricing Operations Analyst, you will play a pivotal role in supporting our pricing strategies and ensuring accurate and efficient processes. The role will collaborate with cross-functional teams to review and operationalize requests to do with new pricing, SKUs and pricing tools. The role requires pulling data from various data sources, including Snowflake, assembling reports and producing analytics.
Where you will make an impact
* Coordinate cross functionally to stay connected to pricing changes and ensure changes are implemented within existing tools and processes
* Work with Sales to facilitate use of pricing tools and identify and resolve issues within the tool
* Monitor, review and execute pricing and price-related changes within systems
* Generate reports and dashboards to provide insights into pricing performance including margin and win/loss analysis, and recommend improvements
* Identify areas for process optimization and efficiency gains within pricing operations
* Assist in the implementation of process enhancements and automation
* Collaborate on pricing adjustments and promotions to drive business objectives
* Support automation and process improvement initiatives to streamline pricing workflows
* Support quoting processes by providing pricing approvals and guidance
* Add a bullet on pricing calculator - perhaps something like this: support pricing tools, ensuring they are accurate, user-friendly, and scalable
* Add a bullet on SKUs - perhaps something like this: support the product and services catalog (SKU management), ensuring accurate setup, updates, and alignment with pricing policies across systems (e.g., CRM, CPQ, ERP)
What you will bring
* Strong analytical capabilities with the ability to produce relatively error-free datasets, reports and tools.
* 2-3 years financial analysis, analytics, or revenue management-ideally in SaaS.
* Proficiency in data analysis and modeling, with hands-on experience using Excel, SQL and BI platforms (e.g., Tableau, Power BI).
* Ability to distill complex data into actionable insights and communicate them effectively to various stakeholders.
* Good understanding of business fundamentals and financial models.
* Excellent problem solving and communication skills.
* Experience working in a global environment, with familiarity in multi-currency pricing structures and international payment regulations.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-JG1
#LI-Hybrid
Auto-ApplyForensic Accountant (TS/SCI and Mandarin Required)
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Principal Accounting Specialist.
Core Knowledge & Skills: Expert in global accounting standards, financial strategy, compliance, and advanced tools; leads audits and policy development.
Work & Complexity: Manages enterprise-wide financial operations, strategic planning, and complex issues across units or regions.
Quality & Independence: Sets organizational standards, ensures reliability, and drives continuous improvement.
Teamwork & Communication: Leads teams and collaborates with executives; mentors future leaders and shares best practices.
Consulting & Engagement: Advises senior leadership, drives innovation, and leads training and strategic financial initiatives.
As your initial project assignment, you will support the unique needs of our client as a Forensic Accountant (TS/SCI and Mandarin Required).
This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.
Clearance Required
Active Top Secret SCI (TS/SCI)
What You Will Do
This team member is supporting a U.S. Federal law enforcement agency by conducting English and Chinese language open-source intelligence, leveraging numerous propriety data sources, conducting financial analysis to identify and track activities of interest, and delivering quantitative and qualitative analyses by applying statistical models, methods, and formulas to identify and analyze complex relationships between entities. This role requires proficiency in Mandarin and will support all phases of analytic work product development, from the identification of key information gaps, through data collection and analysis, to delivery of actionable intelligence in support law enforcement efforts. They will produce deliverables that may support evidentiary purposes.
What You Will Need
An ACTIVE and MAINTAINED Top Secret with SCI eligibility Federal or DoD security clearance; must UPGRADE and MAINTAIN a Top Secret with SCI (TS/SCI) and Counterintelligence (CI) Polygraph Federal or DoD security clearance
Bachelor's Degree in Accounting, Forensic Accounting, Finance, or other field for forensic accountants
Certified Public Accountant licensure (CPA) or Certified Fraud Examiner (CFE) certification
THREE (3) or more years of experience using commercial financial and business tools and datasets
THREE (3) or more years conducting forensic accounting
THREE (3) or more years working with Law Enforcement, Defense, and/or the Intelligence Community
Fluent in Mandarin Chinese
Experience conducting cryptocurrency analysis.
Ability to work on client-site in Washington, DC area
What Would Be Nice To Have
Ability to work accurately with numerical detail; to analyze, consolidate, and interpret financial data; and to produce substantive analytic reports
Ability to clearly and succinctly brief team members and officials on complex financial topics
Eight or more (8+) years working with Law Enforcement, Defense, and/or the Intelligence Community
Familiarity with the intelligence lifecycle
CAMS certification
Chainalysis or other cryptocurrency analysis certification
Experience managing financial investigations
Demonstrated experience with effective communication skills, especially with senior level clients and an array of stakeholders
Strong interpersonal skills; ability to work independently and as a team member
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $103,000-$156,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
Auto-ApplyNA Strategic Partnerships and Go-to-Market Lead (Data Product)
Remote job
MRI Software is a global leader in real estate technology, delivering open and connected solutions to transform how communities live, work, and thrive. Our vision is to empower our clients and partners through the power of data and intelligence to transform communities and enable better ways to live, work, and play.
Integrity and innovation are guiding principles. We deliver awe-inspiring solutions that earn trust, exceed expectations, and impactful outcomes across the global real estate community.
We are building a Data Factory - a modern, scalable data platform designed to harness, enrich, and distribute data that powers the global real estate economy to unlock its potential for our clients and partners.
The Opportunity
We are seeking an experienced Sales Go-to-Market (GTM) Leader to shape and execute the commercial strategy for MRI's data business, bringing new data-driven products and services to market, expanding adoption, and driving revenue growth.
The ideal candidate is a strategic and entrepreneurial leader with deep expertise in data commercialization, partnerships, and real estate market dynamics. They will bridge the worlds of data, product, and sales to ensure MRI's Data Factory becomes a foundational asset for clients and partners worldwide.
Key Responsibilities
Strategy & Positioning
Define and own the go-to-market strategy for MRI's Data Factory in North America, including product positioning, pricing, packaging, and messaging.
Translate data capabilities into compelling client value propositions tailored to real estate stakeholders (investors, owners, operators, occupiers, service providers).
Commercial Leadership
Drive adoption of data products through direct sales, channel partners, and strategic alliances.
Collaborate with product and engineering teams to influence roadmap priorities based on market needs.
Identify and develop high-value partnerships with industry associations, marketplaces, and technology platforms.
Market Development
Act as the voice of the customer, ensuring MRI's data strategy aligns with client challenges and market opportunities.
Champion MRI's role in shaping the global real estate data economy, representing the company at key industry events, forums, and with media.
Build repeatable playbooks for go-to-market execution across global markets.
Leadership & Collaboration
Partner marketing, and customer success leaders to enable field teams and ensure client adoption.
Foster a culture of innovation, data-driven decision-making, and collaboration across regions and functions.
Mentor and grow a team of GTM and commercial professionals dedicated to MRI's data initiatives.
Qualifications & Experience
10+ years of leadership experience in go-to-market strategy, commercialization, or business development, ideally within data, analytics, or SaaS.
Proven track record of launching and scaling data products or platforms globally.
Strong understanding of real estate industry dynamics, including financial services, insurance, investment, asset management, leasing, operations, and emerging proptech trends.
Deep expertise in data commercialization models (subscriptions, licensing, APIs, marketplaces, exchanges).
Exceptional skills in strategic partnerships, negotiation, and executive engagement.
Entrepreneurial mindset with the ability to thrive in a fast-paced, innovative environment.
Strong communication, storytelling, and leadership presence
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplySenior Product Designer
Remote job
United Kingdom
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Are you passionate about creating innovative, intuitive products informed by customer insights? Do you have a mastery of craft to turn insights into something truly useful, usable and valuable? Can you inspire us by showing or prototyping what is possible?
Are you looking to drive meaningful change at scale? Millions of people across the world rely on our products every day. Help shape the future of education and AI innovation with an opportunity to work with a global edtech leader.
We're seeking a passionate, talented Senior Product Designer to create products which are valuable, intuitive, and crafted to high standards. The role initially focuses on two key areas: product design on Blackboard, our market leading Learning Management System, and evolving our design system.
Primary responsibilities will include:
Leading design projects, combining quant/qual research insights, rapid iteration, and testing to craft data informed, user centred solutions
Taking broad, conceptual ideas and turning them into something useful, useable and valuable across mobile and web
Prototyping, testing, and iterating. Jumping between ‘discovery' mode (trying wild ideas and prototyping in whatever you are comfortable with) and ‘delivery' mode (nailing the flow, interactions, motion and accessibility)
Advocating for the user, valuing continuous discovery, and engaging with customers through research sessions, site visits, usability testing, focus groups and user conferences to inspire ideas and inform design decisions
Addressing short-term design needs, and delivering value to users incrementally, while making strides towards the long-term vision
Working collaboratively within product teams as a peer with product managers, developers and data scientists to bring your ideas to life, and contribute to the strategic product vision
Evolving, expanding and driving adoption of our design system to create more consistent, on brand, responsive and accessible experiences
Defining and documenting our visual design language typography, colour, iconography, components and patterns
Regularly auditing products and the design system to identify and resolve inconsistencies and highlight opportunities to continuously improve design quality, usability and accessibility
Being autonomous. Taking full ownership of your work and responsibility for every detail, every step of the way, from whiteboard sketching to what is finally shipped
Taking an active role in our design community, sharing ideas, upskilling in how to best use AI and contributing to our lunch and learns
** Please include a link to your portfolio as part of your application. Only applications with portfolios links will be considered. Portfolio can be a link to website or a Google Drive folder (or equivalent).**
The Candidate:
Required skills/qualifications:
Relevant degree or equivalent experience
At least 5 years as a product designer on both mobile and web products
Excellent visual design skills as well as a solid UX design foundation
Excel at designing simple, inclusive, elegant products, which consider all screen sizes from mobile, through to desktop
Experience creating Design Systems or playing a significant contribution role
Strong portfolio showcasing solid user centred design practice and design execution
Experience running research such as usability testing
Team player and exceptional communicator who simplifies complexity, tells compelling stories, and is comfortable running customer and senior level calls
Knowledge of inclusive design and accessibility
Fluency in written and spoken English
Preferred skills/qualifications:
Strong technical knowledge. Experience in partnering closely with developers, you understand the technical considerations of design and design system implementation
Experience building Figma design system libraries ensuring they are accessible, scalable, and integrated into team workflows
Experience designing and working with AI and machine learning
Solid understanding of HTML / CSS, and an understanding of web frameworks and React
Demonstrated ability to effectively work with remote, globally distributed teams, maintaining strong relationships across teams with diverse cultures and work styles
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
#LI-JO1
Auto-ApplyBusiness Development Manager
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Bid and Capture Manager. As your initial career assignment, you will support the priorities and vital functions of our shared services teams as a(n) Business Development Manager.
As a a high-energy Business Development Manager, you will drive growth in our Commercial Business Unit by building new client relationships and creating revenue opportunities in our priority industries (Power & Utilities | Manufacturing | Insurance | Capital Markets | Defense Industrial Base). You will focus on selling IT services, AI solutions, and digital transformation solutions, collaborating with AIS leaders, delivery teams, and marketing to shape strategic pursuits and convert high-potential prospects into long-term clients.
This is an ideal role for a hunter-style BD professional with deep industry knowledge or strong networks in one or more of our target verticals. While experience in the Microsoft ecosystem is a plus, it is not required-what matters is a track record of selling services-led transformation deals in complex enterprise environments.
Key Responsibilities:
Develop and manage a qualified pipeline of mid-market and enterprise clients within targeted industries
Lead outreach and relationship-building across 50-100 target accounts, leveraging your industry network and insights
Work closely with AIS marketing, solution leaders, and delivery teams to shape go-to-market strategies
Identify and qualify opportunities across AIS's core offerings:
Cloud Infrastructure & Managed Services (Azure, M365, Data, SOC)
AI & Intelligent Solutions
GenAI-powered business applications and copilots
AI-driven automation and analytics platforms
Voice AI and conversational solutions
Product Engineering (MVPs, platforms, innovation builds)
Microsoft Licensing (CSP) + Services Bundles
Collaborate with Microsoft field teams where applicable to drive co-sell alignment (optional, not mandatory)
Conduct client discovery, orchestrate solutioning discussions, and coordinate proposal development
Maintain pipeline discipline, forecasting accuracy, and CRM hygiene
Serve as the voice of the customer, sharing insights to shape AIS offerings and go-to-market priorities
Engage prospects through outbound efforts, events, social selling, and tailored messaging
Required Qualifications:
10+ years in business development, account executive, or sales roles selling IT services, consulting, or digital/AI transformation solutions
Proven success building new client relationships in one or more of our target industries (Power & Utilities | Manufacturing | Insurance | Capital Markets | Defense Industrial Base)
Track record of hunting and closing net-new business in mid-market and/or enterprise segments
Strong consultative selling, storytelling, and stakeholder engagement skills
Experience collaborating cross-functionally with marketing, solutioning, and delivery teams
Familiarity with modern cloud-based delivery models and ability to articulate business value/ROI
Excellent communication, presentation, and executive engagement skills
Proficiency in CRM tools (Hubspot) with strong pipeline hygiene and forecasting discipline
Preferred Qualifications:
Existing network and relationships in Power & Utilities, Manufacturing, Insurance, Capital Markets, or Defense Industrial Base
Experience selling AI-led solutions (e.g., GenAI copilots, AI/ML analytics, intelligent automation, voice AI)
Experience working for or closely with leading software or cloud platform companies (e.g., Microsoft, AWS, Google) or adjacent partner ecosystems including exposure to their go-to-market models, partner networks, and field sales collaboration.
Optional familiarity with Microsoft cloud offerings (Azure, M365) and co-sell motions, helpful but not required.
Experience selling bundled services (CSP licensing + onboarding + managed services)
Exposure to product engineering, innovation, or platform-led transformation deals
Prior success driving cross-functional go-to-market campaigns with marketing and delivery teams
At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $127,000-$191,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
Auto-ApplySenior Analyst, FP&A
Remote or Detroit, MI job
We are seeking a Senior Analyst, Financial Planning & Analysis to help deliver mission-critical insights to our business. In this position, you will be a key member of the finance team and will be responsible for building and improving forecast models, providing strategic decision support for Management through ad hoc analysis, and partnering cross-functionally to build and manage departmental budgets. You will uncover & deliver insights to the leadership team and advise important business decisions that impact Lob's customers, partners, and employees.
As the Senior Analyst, FP&A, you'll…
* Build, maintain and enhance Lob's company financial model.
* Work with Management and functional leaders to monitor progress against the annual budget and regularly update forecasts.
* Prepare and review monthly reporting packages including detailed financial analysis; contribute insightful financial commentaries and documents to support key financial deliverables.
* Assist Management to identify and evaluate strategic initiatives and M&A opportunities; coordinate projects to address these strategic opportunities / risks.
* Develop and standardize reporting across orgs to educate and influence key stakeholders.
* Provide analytical support for cross-functional partners including: sales, marketing, operations and product.
* Generate insights into drivers of our business leveraging statistical methods and participate in extending and developing internal tools used for this purpose.
* Create meaningful presentations for Management, Lob's Board of Directors, and investors (both current & potential).
* Assist in executing ad hoc business-critical reports and analyses.
What will you bring to this role…
* 4-8 years of relevant professional experience in a highly analytical role including:
* 2+ years of consulting, investment banking, and/or private equity
* 2+ years of operational finance experience at a high-growth company (prefer experience with a consumption-based business model)
* Expert level of proficiency with Microsoft Excel, Google Sheets, PowerPoint & Google Slides and demonstrated experience in modeling, analysis, research and presentation creation.
* Proven track record of defining and executing quantitative analyses with limited supervision; exceptional analytical, mathematical, and problem-solving skills.
* Strong attention to detail and pride in accuracy.
* Resourcefulness when it comes to researching and gathering data to make informed business decisions around products and features.
* Comfort in dealing with and solving ambiguous, novel, and unpredictable challenges in a timely manner.
* Excellent written and verbal communication skills.
We invite you to apply if you possess even some of the following:
* Previous experience in cross-functional role.
* Master's in Finance, Operations Research, Statistics, or related quantitative discipline.
* Hands-on experience with MPP databases, such as Redshift and BigQuery.
* Proven ability with NetSuite and FP&A software.
* Experience using AI tools for finance / FP&A
* SQL, Looker, R or Python skills (preferred).
Position is open only to US remote-based candidates willing to work in Eastern or Central time zones
Compensation information
This position is structured to receive a base salary + Restricted Stock Units
Annual base salary: $125,000 - $145,000
Auto-ApplySenior Database Administrator II
Remote job
Bangalore or Chennai, India
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Anthology is looking for a qualified candidate to join our Cloud Services Database Administration team. The Cloud Services team is responsible for delivering high-availability, Software-as-a-Service (SaaS) solutions to our customers. The team supports this mission by delivering highly available, secure, and performant databases for our applications. The candidate will work, primarily, as a Senior SQL Server and PostgreSQL database administrator in a mixture of hosting environments including self-hosted physical and virtual machines as well as cloud-based infrastructure on Azure and Amazon Web Services. The successful candidate will have experience across all the normal database administration activities in both hosted and cloud environments. Ideal candidates will also have experience in advanced areas like replication, high availability, reporting, and scripting skills.
Primary responsibilities will include:
Deploying new database systems and ancillary services including design, layout, configuration, and tuning
Monitoring existing database systems for availability, performance, and scalability
Maintaining database security ensuring appropriate levels of access are maintained, backups are being taken according to established guidelines, and that backups are periodically tested to ensure recoverability
Troubleshooting issues impacting the availability, stability, and performance of our databases at scale. This includes not only the database engine but the operating system it is running on and the SQL it is running as well
Understanding the query profiling infrastructure, execution statistics, and execution plans
Analyzing, understanding, and editing database objects, code, and scripts
Documenting databases, database processes and procedures, as well as changes and incidents
Collaborating with other database administrators as well as internal teams and external clients on issues, projects, initiatives, etc.
Developing and maintaining an in-depth understanding of the application infrastructure, functionality, and overall systems design as it relates to the databases
This role requires the willingness to work 5 days per week including shifts (morning/afternoon/night), weekends and off-shift/on-call as needed
The Candidate:
Required skills/qualifications:
At least 7 years of experience administering all aspects of SQL Server and PostgreSQL databases including installation, configuration, deployment, and general administration of the database engine, creating and maintaining databases and database objects (logical and physical), performance tuning, optimization, networking, and security
Experience with virtualization including Microsoft Azure Cloud and Amazon Web Services
Basic knowledge of the Windows operating system and how it interacts with the database
Database scripting skills. Ability to read, analyze and write Transact-SQL
System scripting skills. Ability to read, analyze and write batch files and PowerShell scripts
Deep expertise in troubleshooting slow-running queries, optimizing indexes, analyzing execution plans, and improving database performance at scale.
Provide Backup and Recovery
Strong understanding of database security models, encryption, and auditing practices to meet organizational and compliance standards.
Experience with SQL Server replication types and the services that support them (Change Tracking, Change Data Capture, etc.)
Experience designing, configuring, and testing database standard and high availability models
Experience with reporting services including SQL Server Reporting Service (SSRS), Analysis Service, and PowerBI
Ability to participate in code walkthroughs and review database migrations
Ability to lead DB modernization projects, mentor junior DBAs, engage with development teams for schema reviews, and work closely with cloud/infrastructure teams to ensure performance and scalability.
Ability to review planned changes to database objects with an eye towards maintaining data integrity (implementation of primary keys, necessary foreign-key constraints, etc.), performance (indexes, index types, partitioning, etc.), and storage utilization and growth
Fluency in written and spoken English
Preferred skills and qualifications:
Azure SQL and SQL Managed Instance
Windows and Linux operating systems (any flavor)
Other relational databases (Oracle, MySQL, PostgreSQL, etc.)
Non-relational databases (MongoDB, Cassandra, etc.)
Other scripting languages (Bash, Python, Rust, Go, etc.)
Microsoft DP-300 Certification
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Auto-ApplyProgram Director, Advisory Services | ERP, SIS & CRM Implementations | Remote
Remote job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Ellucian is seeking a talented individual to serve as a Program Director to support customers contracting with Success Services-Advisory Services including Solution Advisory, Flexible Advisory, and Technology Support throughout the duration of their contracts. This role combines program management, with customer engagement and support, collaborating with Ellucian account teams to help customers maximize the value of their advisory services. The ideal candidate will help identify customer objectives and priority needs, request and manage resources for service delivery, meet regularly with the customer to discuss progress towards objectives and outcomes, manage and address service delivery challenges and escalations, align customer expectations to service delivery, and drive positive outcomes with the intent on service renewal.
Where you will make an impact
* Customer Relationship Management: Build and maintain strong, long-term relationships as the primary point of contact for all advisory services, work to identify customers goals and expectations, align customer expectations to SOW/delivery, serve as an advocate working towards ensuring a positive customer experience with the service.
* Customer Portfolio Management: Depending on current contract needs, effectively manage/prioritize a portfolio of 1 critical customer or, alternatively, be assigned to assist 20-25 high/medium tier (strategic) customers, working towards high-quality service delivery across multiple engagements at customer sites.
* Project and Resource Management: Accountable and responsible for adhering to contract date/scope, working closely with service and resource managers to ensure project information is communicated and resources are assigned for service delivery, and apply general project management disciplines such as quality, risk, and resource management.
* Service Delivery Oversight: Collaborate and coordinate across Ellucian teams on the execution of contracted services by identifying and addressing delivery issues and aligning customer expectations with service capabilities.
* Issue Resolution & Support: Proactively resolve service-related issues, facilitate support processes, and drive solutions to enhance customer satisfaction.
* Data Analysis & Optimization: Analyze customer utilization data to identify trends, improve service effectiveness, and enhance the likelihood of successful renewals.
* Strategic Growth & Upselling: Identify opportunities for upselling, cross-selling, and renewals by demonstrating the value of advisory services and aligning them with customer needs.
* Meetings & Documentation: Meet regularly with customers to review project status, maintain records of customer interactions including active resource assignments and budget (time) consumption, and key insights to drive continuous improvement.
* Referrals & Follow-Ups: Identify customers that may referenceable to speak positively about their experience with the service, provide outcomes and positive experience statements that recognize the delivery team efforts in delivering the service, and maintain proactive engagement with customers to sustain long-term satisfaction.
What you will bring
* 10+ years of higher education leadership experience with Ellucian ERP environments
* Either 8+ years serving as a delivery lead or 5+ years as project/engagement/program manager equivalent role
* 6+ years technical or capabilities experience with Ellucian application portfolio including, but not limited to: Insights, Experience, Data Connect, Banner and Colleague ERP
* Superior listening, verbal and customer relationship management skills
* Highly motivated to gain general knowledge of current updates, known issues, or new releases/updates to the Ellucian portfolio
* Strong organizational management skills to working independently on multiple concurrent/competing priorities and activities
* Additional Experience preferred:
* Project Management foundation (intermediate/advanced)
* Advanced knowledge of Salesforce-PSA Project Management (project management, resource management, budget utilization, reporting)
* Knowledge of current Advisory Services (Premium Services) offering catalog
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-JG1
#LI-Remote
Auto-ApplyFull Stack Development Lead
Remote job
Why AIS?
When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.
Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.
Continuous Learning: Access to resources, training, and mentorship to support your professional growth.
Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.
Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.
What are we looking for?
At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.
What you will be doing?
This posting is part of our ongoing talent pipeline initiative. While there may not be an immediate opening, we are actively building a network of qualified candidates for future opportunities. If you're interested in being considered when a role becomes available, we encourage you to submit your resume.
At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Software Engineer.
Core Knowledge & Skills: Works across multiple languages and platforms, designs and implements architectural decisions, applies design patterns, cloud-native services, IAAS/PAAS/SAAS basics, and secure coding practices (e.g., OWASP Top 10).
Work & Complexity: Performs complex tasks under limited guidance, integrates and troubleshoots distributed or cloud services, and optimizes performance and scalability.
Quality & Independence: Sets a high bar for code quality, multitasks effectively, owns and corrects errors quickly, and drives continuous improvement.
Teamwork & Communication: Leads code reviews, mentors teammates, and translates technical concepts for non-technical stakeholders.
Consulting & Engagement: Works directly with clients without oversight, writes technical RFP content when needed, nurtures client relationships, and manages routine client concerns.
As your initial project assignment, you will support the unique needs of our client as a Full Stack Development Lead. Introduction
The Lead acts as a hands-on practice leader. This role contributes directly to the team's success, acquires domain knowledge, and engages with solution architects and product owners as a technical SME to ensure alignment of strategic direction for the technology managed within their area.
What you will be doing
Work in a team with other smart AIS employees using cutting-edge technologies to solve challenging business problems.
Build elegant, scalable, extensible, cost-effective solutions with an eye toward innovation and agility.
Utilize problem-solving and decision-making skills to understand client pain points and to self-troubleshoot as challenges arise.
Collaborate with other development team members and project managers to deliver solutions that surpass client expectations while meeting deadlines and budgets.
Design, write, unit test, and document application code to successfully deliver project-based work.
Work in an agile environment with participation in daily stand-ups/scrum.
Design, write, test, troubleshoot, and document application code
Provide mentorship to junior Developers.
Learn new technologies and know industry standards, best practices, and trends.
Required for this opportunity
10+ years of Software engineering and design experience with large scale business applications in a fast-paced iterative development environment.
5+ years' experience leading software design in teams of 5+ team members.
5+ years of experience in public cloud (Azure).
2+ years of Technical leadership/Consulting background Technical Skills preferred.
Experience with C#, .NET, React, data structures, basic algorithms, and applying object-oriented principles and design patterns.
Strong API design and development skills. Proficiency with development tools such as Visual Studio and Git.
Proficiency with relational databases craft and query construction and optimization (we use SQL Server and PostgreSQL; other RDBMS (Relational Database Management Systems) experience is acceptable.
Strong understanding of architectural principles of software development, modelling, and security.
Strong understanding of the deployment pipeline tools.
Sound understanding of Graph, modern security models and integration with Services (like Hasura) and RDBMS skills.
Nice to Have
Solid understanding of Authentication models to help drive integration of the Authorization technologies with with our Clients data sources to obtain and run user data.
Observability skills, scripting skills, automation, pipeline CI/CD experience, DevOps Azure/AWS.
Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.
Auto-ApplyResidential Account Executive
Remote job
MRI Software is seeking an Account Executive for our product, MRI Apartment Data to join our team! This role will be responsible for hunting for new business to add to our growing client portfolio and working with established clients.
This is a great opportunity for dynamic sales professionals to prospect and expand MRI's footprint with new and existing clients within an assigned territory (Dallas, TX). This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
You Will:
Develop working relationships with internal resources within assigned territory and business vertical
Regular and consistent updates with account teams focused on support needed and open issues
Conducting software demonstrations and promoting MRI at industry conferences and trade shows.
Work cross-functionally to ensure customer satisfaction in areas such as pricing, implementation, adoption, and administration.
Compiles lists of prospective customers for use as sales leads, based on information from ADS Data, business directories, industry events, trade shows, Internet Web sites, inbound leads, and other sources.
Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.
Travels throughout assigned territory to call on regular and prospective customers to solicit and maintain business, leverages technology to keep in contact with customers.
Demonstrates product and emphasizes salable features.
Quotes prices and credit terms and prepares sales contracts for orders obtained.
Volunteers time and efforts at Local, State, and National Apartment Association Events as needed.
Attends trade shows and industry events, networks and develops relationships with Property Managers, Brokers, Investors, Vendors, Suppliers, Locators and Agents.
Confers with client, utilizing product knowledge and research to determine goals and recommendations.
You Have:
3+ years of sales experience in business products or services
Bachelor's degree in related discipline preferred.
Demonstrated track record in closing new business and exceeding sales targets
Strong relationship skills along with quality communications to keep account tasks on track
Excellent time management, follow up skills, decision making, human relations, presentation, and organization skills.
Verbal and written communication skills with the ability to build and deliver powerful and confident presentations.
Knowledge of Multi-Family industry Property Management systems, enterprise level sales experience, and general Apartment Operations highly desired.
Ability to travel 20%
We're obsessed with making this the best job you've ever had!
We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family's health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi' time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI, our company culture is more than a talking point - it's what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to
strive to amaze.
From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Auto-ApplyManager, Data Analytics & Process Improvement | Hybrid | Reston, VA
Remote or Reston, VA job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The Manager, Data Analytics & Process Improvement will provide dedicated analytical and technical support to enhance forecasting, reporting, and overall data efficiency within the FP&A organization. This role will be responsible for automating key financial processes, streamlining data workflows, and improving the accuracy and speed of financial insights across the company.
The ideal candidate will bring strong SQL and data modeling skills to help the Finance team optimize core processes such as revenue and ARR forecasting, bookings and renewals reporting, vendor analysis, and headcount planning. This position will play a critical role in enabling scalable, automated reporting solutions and delivering timely, actionable insights to support strategic decision-making.
Where you will make an impact
* Lead the development of automated reporting and forecasting solutions to improve efficiency across core FP&A processes.
* Partner with Finance to enhance revenue and ARR forecasting models, ensuring accuracy and scalability.
* Oversee the development of SQL-based data models and transformation logic that enable scalable, trusted financial insights.
* Support headcount planning through data-driven automation and streamlined reporting and forecasting processes.
* Build SQL-based data models and transformations to optimize data accuracy and usability for financial analysis.
* Collaborate with Business Intelligence and cross-functional partners to ensure alignment on data architecture, definitions, and governance.
* Work with Accounting and Finance teams to automate vendor spend reporting and forecasting, driving operational efficiency.
* Drive continuous improvement in financial data systems and processes to support faster and more reliable decision-making.
* Document analytical frameworks, data flows, and reporting logic to maintain transparency and consistency across the FP&A organization.
What you will bring
* 7 - 10 years of experience in financial data analysis, business intelligence, or FP&A
* Proven experience leading analytics initiatives within a SaaS or subscription-based business.
* Advanced SQL skills and demonstrated experience building or managing data models for financial reporting and forecasting.
* Experience related to data analytics leveraging any software tools such as: Tableau, Microsoft Excel, Snowflake, SQL Queries, PowerBI, etc.
* Strong analytical and quantitative skills, with the ability to translate complex data into actionable financial insights.
* Understanding of key SaaS metrics, including ARR, gross retention, net retention, and bookings
* Proven experience improving and automating financial reporting and forecasting processes.
* Exceptional attention to detail and accuracy in data analysis and reporting.
* Strong communication skills with the ability to collaborate effectively across Finance, Accounting, Business Intelligence, and other operational teams.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver supporq
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-AC1
#LI-HYBRID
Auto-ApplyImplementation Consultant II
Remote job
Bangalore, India
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
Primary responsibilities will include:
Troubleshooting and Issue Resolution:
Diagnosing and resolving complex technical issues related to SIS and CRM customizations and integrations
Analyzing error logs, system logs, and other relevant data to identify root causes of problems
Implementing effective solutions to address reported issues
Upgrade Planning and Execution:
Collaborating with customers and internal teams within organization to assess the impact of software upgrades on customizations and integrations
Developing comprehensive upgrade plans, including testing strategies and risk mitigation measures
Executing upgrade processes, ensuring minimal disruption to customer operations post upgrade
Post-Upgrade Recertification:
Thoroughly testing customizations and integrations to verify functionality and performance post-upgrade
Identifying and addressing any issues arising from the upgrade process in the customizations and integrations
Documenting and communicating the outcomes of recertification activities to customers
Knowledge Base Management:
Contributing to and maintaining a comprehensive knowledge base of troubleshooting techniques, best practices, and common issues
Sharing knowledge and expertise with the support team to improve overall efficiency and problem-solving capabilities
Customer Communication:
Effectively communicating with customers regarding issue status, resolution timelines, and potential impacts
Providing clear and concise explanations of technical issues in a non-technical manner
Building strong relationships with customers, fostering trust and collaboration
The Candidate:
Required skills/qualifications:
At least 2 years of experience in technical support or implementation roles, preferably in the education or software industry
Strong understanding of Campusnexus CRM and Anthology Student, including customizations and integrations
Proficiency in SQL and other relevant scripting languages
Experience with troubleshooting complex technical issues
Excellent problem-solving and analytical skills
Strong written and oral communication skills
Ability to work independently and as part of a team
A customer-centric approach and a commitment to providing excellent support
Fluency in written and spoken English
Preferred skills/qualifications:
Understanding of integration between CampusNexus CRM and Anthology Student
Understanding of Anthology Student integration with Learning Management Systems
Experience in ticketing tool Salesforce - Service Console
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Auto-ApplySenior Application Consultant
Remote job
Application Consultant, Sr
Bangalore, India
The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.
The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.
For more information about Anthology and our career opportunities, please visit ******************
As a Senior Application Consultant at Anthology, you will leverage your expertise in the Anthology Reach and Raise products and your customer service skills to provide valuable consulting services to our clients. You will also be responsible for delivering and coordinating Anthology Reach/Raise Application Administration services, which are based on Microsoft D365 CRM. In this role, you will work independently to understand client needs, provide solutions, and lead client engagements to drive positive outcomes. With a focus on client satisfaction and effective problem-solving, you will play a vital role in ensuring the success of our clients' implementations and ongoing operations.
Primary responsibilities will include:
Serving as the primary customer contact relative to service delivery needs and Management
Understanding customer business objectives and managing service delivery expectations
Facilitating and coordinating customer and internal stakeholder communication
Serving as the Application Administrator and a Subject Matter Expert for Anthology Reach and Raise products.
Configuring, integrating and developing Anthology Reach and Raise business solutions
Assisting business owners in translating concepts and requests to written requirement
Providing problem resolution for end users, including research on various data and reporting issues, collaborates to gain input on potential solutions
Recommending system configurations and proposes business solutions where appropriate
Developing, coordinating, and implementing plans to test processes during system/process development including quality assurance testing
Evaluating upcoming Microsoft Dynamics 365 CRM and Anthology Reach/Raise releases and recommending the use of new features
Communicating the status of releases, major projects, and ongoing Anthology activities to relevant stakeholders
Performing ad-hoc system training as needed
Driving escalated Product support tickets to resolution by coordinating with appropriate internal teams
Participate in training and development opportunities to enhance knowledge of the Anthology Reach and Raise products and consulting practices
Document client interactions, solutions provided, and relevant information to support project documentation and knowledge sharing
Contribute to process improvement initiatives to enhance the efficiency and effectiveness of client engagements
Create and update Salesforce cases for activity management.
Follow existing initiative plans or templates, contribute to and coordinate weekly activity reports and communication
Submits weekly Timecards according to company policy
This role requires occasional travel
The Candidate:
Required skills/qualifications:
Bachelor's degree in Computer Science, Engineering, Business Administration, Finance or other related field
5-8 years of experience working with Microsoft Dynamics
Experience with MS SQL Server scripting or building SSIS packages
Power Platform experience (PowerApps, Power BI, Power Automate)
Strong communication and interpersonal skills
Executive/Senior Management communication experience
Demonstrating strong analytical and logical thinking skills
Ability to work independently and with cross-functional global teams
Ability to thrive in a fast-paced environment and have a positive attitude
Ability to manage and prioritize multiple tasks
Ability to learn and adapt quickly to working with new technologies
Excellent troubleshooting and problem-solving skills
Excellent written and oral communication skills
Proven effective listening skills required
Able to influence, negotiate, and build consensus
Fluency in written and spoken English
Preferred skills/qualifications:
Technical support or System administration experience
Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement or Sales and Power Platform based solutions or other CRM software to solve complex business problems
Experience working with Microsoft Dynamics 365 (CRM) and Power Platform or other CRM software
Experience with MS SSRS and Power BI
Microsoft Power Platform + Dynamics 365 Core certification
Higher Education industry experience
Knowledge of MS Dynamics HigherEd Accelerator
Experience with HTML and Java Script
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Auto-ApplyDirector of Corporate Development | Mergers & Acquisitions | Hybrid
Remote or Reston, VA job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
We are seeking a Director of Corporate Development to lead M&A integration efforts across strategic acquisitions and partnerships. This individual will report to the Vice President of Corporate Development and will play a critical role in ensuring that acquisition targets are smoothly and successfully integrated into Ellucian's operations, culture, and strategic vision.
The ideal candidate is a structured thinker, experienced project leader, and effective communicator with a background in both project management and M&A execution. PMP certification is strongly preferred.
Where You Will Make an Impact
M&A Integration Leadership
* Serve as the integration lead for acquired companies and strategic partnerships.
* Develop and execute end-to-end integration plans in coordination with business unit leaders, HR, IT, Finance, Legal, and Product teams.
* Maintain ongoing interaction with investor M&A teams to ensure alignment and transparency throughout the integration process.
* Identify integration priorities, interdependencies, risks, and mitigation plans.
* Create and manage integration timelines, milestones, budgets, and KPIs.
* Drive synergy realization and ensure a positive experience for customers, employees, and partners.
Program & Project Management
* Lead cross-functional project teams with accountability for successful delivery of integration goals.
* Apply best practices in change management and stakeholder communication to ensure alignment and adoption.
* Regularly report progress to Corporate Development, Executive Leadership, and functional sponsors.
Transaction Support
* Collaborate with the VP of Corporate Development on pre-close planning and operational diligence.
* Support the assessment of operational fit, risks, and post-close opportunities.
* Provide input into transaction structure and operational transition plans.
Cross-Functional Collaboration
* Partner closely with Product, Engineering, Go-to-Market, and G&A functions to ensure consistent execution.
* Align integration workstreams with Ellucian's strategic priorities and values.
What You Will Bring
* 7+ years of experience in corporate development, management consulting, program management, or related roles.
* Proven experience with M&A integration planning and execution (ideally in enterprise software, private equity-backed, or tech-enabled services).
* PMP certification preferred. Capabilities/experience in leveraging AI solutions preferred.
* Strong project leadership, cross-functional communication, and stakeholder management skills.
* Familiarity with financial, legal, operational, and technical elements of transactions.
* High level of business acumen, analytical ability, and attention to detail.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-JG1
#LI-Hybrid
Auto-ApplySenior Software Engineer II
Remote job
Description Software Engineer, Senior IIChennai, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit ****************** This role focuses on Anthology Ally, a revolutionary product that makes digital course content more accessible. As the accessibility of digital course content is becoming increasingly important world-wide, institutions must address long-standing and often overbearing challenges. Anthology's Ally engineering team is responsible for developing industry-leading tools to improve accessibility through inclusivity, sustainability, and automation for all students. As a Senior Software Engineer on our team, you will design, develop, and maintain features of the Ally product. You'll also communicate and partner cross-functionally with teams in product and software development. In this role, you will work on an ethical product, using Scala for the backend and JavaScript for the frontend. We run our applications in the AWS cloud and use Git for version control. You'll work on a distributed team, collaborating with colleagues around the globe. The Candidate:
Required skills/qualifications:
6-8 years of relevant experience
Frontend development in Angular/Typescript
Backend development in Scala, Java, C#, or other object-oriented programming language
Willingness to break things and make them work again
Familiarity with the full-cycle development process
Experience developing, building, testing, deploying, and operating application
Fluency in written and spoken English
Preferred skills/qualifications:
Familiarity with working with cloud technologies
Functional programming experiences such as Haskell or Scala
This is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Auto-ApplyCustomer Impact Manager | User Groups | Remote | 50% Travel
Remote job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
We're looking for a Customer Impact Manager to lead the planning, execution, and strategic direction of Ellucian User Groups. These are key events that bring together customers, partners, and Ellucian teams to share insights, strengthen relationships, and celebrate success.
This role sits within the Customer Impact team, a group passionate about elevating the voice of the customer through advocacy, storytelling, and engagement. You'll own the full user group program, from strategy and budget management to event execution and post-event measurement, ensuring every event drives connection, impact, and alignment with Ellucian's business goals.
If you love building community, creating memorable experiences, and turning customer conversations into meaningful outcomes, this is the perfect role for you.
Where you will make an impact
* Coordinate 20+ annual user group events, ensuring consistency, efficiency, and exceptional customer experience.
* Manage event budgets, vendor relationships, and operational logistics to optimize cost and quality.
* Capture customer insights, testimonials, and success stories during and after events to fuel advocacy initiatives.
* Travel to strategic user group events (~10 per year) to represent Ellucian and support on-site success.
* Cultivate and maintain strong relationships with user group leaders, ensuring they feel supported, connected, and valued.
* Facilitate cross-functional communication between Customer Impact, Marketing, and Sales to ensure cohesive event strategy and follow-up.
* Track event metrics: attendance, engagement, leads, and pipeline influence, and share actionable insights and inform future investment
What will you bring
* 2-5 years of experience in customer marketing, field marketing, event management, or sales, ideally in higher ed tech or SaaS.
* Proven ability to manage budgets, vendors, and multiple projects simultaneously.
* Strong strategic thinking and analytical skills-comfortable defining KPIs, measuring ROI, and reporting results.
* Excellent communication and collaboration skills across functions and leadership levels.
* A passion for customer engagement, advocacy, and building lasting relationships.
* Experience with Salesforce, Monday.com, or other CRM/project management tools preferred.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-JG1
#LI-Remote
Auto-ApplyCustomer Marketing Manager | Hybrid
Remote or Reston, VA job
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Are you energized by finding unique and meaningful ways to get to know customers-their goals, successes, and stories?
Do you thrive on fostering community engagement, building relationships, and transforming real customer experiences into compelling narratives that inspire others?
Join Ellucian's Marketing team as a Customer Marketing Manager. In this individual contributor role, you will focus on sourcing and cultivating customer advocates, fostering community engagement, and aligning customer stories to Ellucian's strategic priorities.
You'll get to know our customer communities, build relationships with a diverse set of advocates, and support a variety of customer marketing projects that celebrate their success and strengthen their connection to Ellucian.
You'll ensure every project surfaces the quotes, proof points, and impact metrics our audiences need-whether for testimonials, speaking opportunities, or research partnerships.
Where you will make an impact
* Support Community Building: Help foster a sense of belonging and connection among customers by facilitating opportunities for networking, collaboration, and shared learning.
* Engage and Celebrate Customers: Create and execute programs that recognize customer success and innovation-through awards, spotlights, and featured content across channels.
* Tell and Amplify Customer Stories: Partner with cross-functional teams to elevate customer experiences across multiple platforms, ensuring diverse voices and perspectives are represented and celebrated.
* Cultivate and Manage Customer Relationships: Build and maintain a dynamic network of engaged customers and advocates, capturing their strengths, experiences, and successes to match them with the right storytelling and engagement opportunities. Collaborate with account teams and leaders to identify new champions and highlight institutional successes that can be elevated in the market.
* Create an Outcomes Matrix: Define and track the key outcomes we want to highlight and build a matrix that guides the collection of testimonials and quotes.
* Source and Align Advocates: Identify the right customer voices for campaigns, events, case studies, and research.
* Shape Storytelling and Script Video: Help define the types of quotes, stats, and evidence we need, and guide how they are captured across video projects. Work closely with product marketing and sales leadership.
* Support Calls for Proposals: Help source and recommend the best-fit customers to participate in speaking opportunities, case studies, and industry events.
* Promote and Enable: Ensure Sales, Product, and Campaigns teams have easy access to the best stories and proof points, while also diversifying the pool of advocates across formats-from video testimonials to live events and thought leadership.
* AI Strategy: Use AI and other best practices and innovations to strengthen customer engagement, improve advocate alignment with projects, and simplify the way content is captured, managed, and shared.
* Measure & Optimize: Track story pipeline, content engagement, and usage to prove ROI and refine strategy.
What you will bring
* 3-5 years of experience in customer marketing, advocacy programs, content production, or customer success.
* Demonstrated ability to source and elevate customer voices that drive measurable impact.
* Exceptional communication and writing skills with a passion for storytelling and higher education outcomes.
* Proven project management skills-organized, deadline-driven, and focused on quality.
* Collaborative mindset, able to work across Sales, Campaigns, and Product Marketing to align priorities.
* Openness to adopting new AI tools to streamline workflows, enhance content development, and improve efficiency.
* Metrics-driven approach with experience managing KPIs such as customer advocate engagement, internal/external engagement of testimonials, number of active advocates on the go-list, with coverage across key segments.
What makes #Ellucianlife
* Comprehensive health coverage: medical, dental, and vision
* Flexible time off
* Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
* 401k w/ match & BrightPlan - to help you save for the future
* Parental Leave
* 5 charitable days to support the community that supports us
* Telemedicine
* Wellness
* Headspace Care (mental health)
* Wellbeats (virtual fitness classes)
* RethinkCare & Wellthy- caregiver support
* Diversity and inclusion programs which provide access to internal employee resource groups
* Employee referral bonuses to encourage the addition of great new people to the team
* We Foster a learning culture with:
* Education Assistance Program
* Professional development opportunities
#LI-JG1
#LI-Hybrid
Auto-Apply