Registered Nurse - Med Surg
Manassas, VA Job
Registered Nurse
PRIMARY FUNCTION The Registered Nurse, RN, is a member of the interdisciplinary team who work together to meet the physical, medical, psychosocial, emotional and spiritual needs of hospice patients and families facing terminal illness and bereavement. The Registered Nurse, RN, is designated to provide coordination of care, ensure continuous assessment of each patients and family's needs and implementation of the interdisciplinary plan of care. JOB RESPONSIBILITIES a. Case Management and Supervision for Registered Nurse, RN 1. Registered Nurse, RN, follows VITAS policies and standards (See VITAS Standards Manual) and practices within the scope of the RN license and has knowledge of hospice eligibility requirements 2. Registered Nurse, RN, reports any request to practice outside of scope of license to the manager/supervisor 3. Registered Nurse, RN, performs supervision of (VITAS employed and contracted) nursing tasks delegated to Hospice Aides, Licensed Practical/Vocational Nurses (and contracted Registered Nurses) and Volunteers per the plan of care 4. Registered Nurse, RN, completes initial and ongoing comprehensive assessments including physical, psychosocial, spiritual, and bereavement in order to provide palliation of end-of-life symptoms 5. Registered Nurse, RN, appropriately identifies/utilizes resources, referrals such as PT, OT, Home Health, Dietary, Pharmacy, Supplies, Home Medical Equipment, and other visits/consults 6. Registered Nurse, RN, completes documentation at the time of the event and at the location of care unless otherwise directed 7. Registered Nurse, RN, provides education and training to patients, families, caregivers and referral sources in the care of the patient, including pain management 8. Registered Nurse, RN, participates in patient care meetings as assigned 9. Registered Nurse, RN, participates in weekly team meetings 10. Registered Nurse, RN, provides effective communication/shift reports through written, verbal, reporting and body language 11. Registered Nurse, RN, participates in bereavement support 12. Registered Nurse, RN, participates in the on-call rotation and/or provides shifts during non-business hours such as evenings, weekends and holidays based upon program-identified needs 13. Registered Nurse, RN, provides visits/shifts in program coverage area 14. Registered Nurse, RN, works with IDG to develop, coordinate, and follow the patients individualized plan of care 15. Registered Nurse, RN, obtains physician orders when necessary 16. Registered Nurse, RN, provides those services requiring substantial and specialized nursing skill 17. Registered Nurse, RN, evaluates the outcome of services 18. Registered Nurse, RN, appropriately delegates nursing tasks to Hospice Aides/Homemakers, Volunteers, and Licensed Practical/Vocational Nurses a) Connecticut: For activities other than those listed in section 19-13D69(d)(3) of the Connecticut Department of Public Health delegated to a Hospice/Homemaker, the RN will document in the clinical record that: i. All factors pertinent to the patient's safety, including the competence of the Hospice Aide/Homemaker have been assessed ii. Determination that this activity can be delegated safely to a Hospice Aide/Homemaker 19. Registered Nurse, RN, provides nursing care including nursing tasks that may be delegated to other roles such as LPNs, HAs and Volunteers 20. Registered Nurse, RN, participates in and monitors patient and family care compliance activities 21. Registered Nurse, RN, professionally manages/coordinates the hospice plan of care 22. Registered Nurse, RN, provides and follows infection control practices 23. Registered Nurse, RN, delivers care in accordance with the patients plan of care. i. Provides primary nursing care for inpatient and continuous care patients as assigned. b. Quality Improvement a. Registered Nurse, RN, participates in the Quality Assessment and Performance Improvement (QAPI) Program and related activities as assigned. For the Registered Nurse, RN, this may include, but is not limited to: b. Registered Nurse, RN, participation in Performance Improvement Project(s) (PIP) c. Registered Nurse, RN, gathering clinical data which is used for quality measures c. Professional Development a. Registered Nurse, RN, develops and achieves professional growth goals and objectives personally and per Team Manager reviews b. Registered Nurse, RN, responsible for attending orientation and regularly scheduled in-services/educational conferences as assigned c. Registered Nurse, RN, participates in orientation of Hospice Aides, Volunteers and other IDG members as assigned d. Registered Nurse, RN, participates in training activities internally within VITAS and externally as assigned e. Registered Nurse, RN, provides customer service f. Registered Nurse, RN, maintains focus on the patient and family experience of care g. Registered Nurse, RN, serves as a patient and family advocate h. Registered Nurse, RN, reports patient/family/customer complaints to Team Manager i. Registered Nurse, RN, participates in patient/family/customer conflict resolution as applicable j. Registered Nurse, RN, represents the nursing profession, the VITAS site/location and VITAS overall in a positive manner JOB REQUIREMENTS a. Registered Nurse, RN, has reliable transportation with adequate insurance coverage for driver and passengers. b. Registered Nurse, RN, has telephone available (cellular or land line) ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS The physical demands for the Registered Nurse, RN described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the Registered Nurse, RN, the employee is regularly required to: 1. Assist in lifting and transferring patients, as required. 2. Lift objects in excess of 20 pounds 3. Stand or walk in excess of one hour per day 4. Talk and hear Specific vision abilities required for the Registered Nurse, RN include: 1. Close vision 2. Distance vision 3. Ability to adjust focus The Registered Nurse, RN will be required to sit and stoop, kneel, and crouch. QUALIFICATIONS FOR THE REGISTERED NURSE, RN 1. Currently licensed to practice nursing in the state where the VITAS program is located. 2. A minimum of two years of nursing experience in hospice, home health, or community health in the last five years. 3. Equivalent experience or licensure may be considered DIRECTION RECEIVED Reports directly to the Team Manager.
Team Manager Home Care
Fairfax, VA Job
The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement.
Patient Care Services
Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care.
Reviews information on all pending patient admissions, all new admissions (assessments and history) and “alive” discharges to assure that eligibility and appropriateness criteria are met.
Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management.
Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis.
Reviews all imminent “alive” discharges to assure effective discharge planning.
Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations.
Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team.
Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family.
Participates in on-call rotation.
Staff Supervision and Management
Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator
Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs.
Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior
Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations.
Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses.
Quality Improvement/Regulatory Compliance
Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement.
Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards.
Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program.
Performs substantive chart reviews to assure there is evidence that quality care is being delivered.
Participates in the Outcomes Management and annual program review.
Performs utilization review of continuous care and inpatient levels of care for all patients on team.
Customer Service/Sales/Marketing
Assures that problems/grievances/service failures experienced by individual pa tients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.
Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation.
Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.
Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff.
Participates in professional, voluntary or community service organizations
Cost Containment
Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies.
Monitors utilization of resources by every patient to assure cost effective delivery of services.
Controls and is accountable for productivity, labor and all related patient care costs with respect to budget.
Approves all bills/invoices related to patient care services
Professional Development
Attends inservices, educational seminars and workshops.
Develops and achieves professional growth goals and objectives.
Participates as a mentor of newly hired Team Managers.
QUALIFICATIONS
Reliable transportation with appropriate license and insurance coverage for driver and passengers.
Private telephone in home.
Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
Two years successful supervisory experience or equivalent in a health care organization.
EDUCATION
Bachelor's degree preferred.
Current and valid R.N. License to practice in the state where the VITAS program is located.
SPECIAL INSTRUCTIONS TO CANDIDATE
EOE/AA M/F/D/V
Admissions Coordinator REMOTE
Remote or San Antonio, TX Job
The VITAS Healthcare Admissions Coordinator is a customer service professional who facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective communication, technology and customer service skills. An Admissions Coordinator interacts with patients and families, referral sources and program staff to enable the start of care for VITAS patients.
* Process new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source.
* Responsible for routine follow up on multiple lists of pending patient charts daily.
* Enter accurate information to support data integrity and maximize reimbursement.
* Verify Medicare and Medicaid hospice benefits.
* Notify Managed Care Department of commercial insurances and managed health care plans.
* Notify the Marketing Representatives of each new referral outside of the working hours the Program Scheduler, 8pm-8am local time and weekends.
* Call patients and families and offer a same day appointment to ensure a timely admission.
* Seek assistance of the Program Scheduler to determine appropriate staffing and coverage for appointment needs during the hours of 8am-8pm local time, Monday through Friday.
* Explain hospice benefits and services to patients and families as needed.
* Assign appointments to VITAS Admissions Representatives and provide them with appointment report outside of the hours the Program Scheduler is working, 8pm-8am local time and weekends.
* Complete admission consent paperwork as needed.
* Update referral sources on the status of their referred patients when appropriate.
* Establish and maintain effective relationships with internal and external customers.
* Take report from VITAS Admissions Representatives and accurately document the outcome.
* Verify discharge plans and facilitate the delivery of Home Medical Equipment prior to discharge.
* Supports coworkers and encourages a sense of teamwork amongst peers.
* Provide training and mentoring to new team members as assigned.
* Other duties and special projects as determined by the department supervisor or director.
* Participate in morning check in meeting with the Program Scheduler to review staffing/scheduling needs for the day.
* Will support the VITAS Mission, Core Values, and Care Connection Center cultural platforms at all times.
QUALIFICATIONS
* Two or more years related experience in medical terminology and/or in a call center environment
* Ability to attain goals in a fast-paced, dynamic environment
* Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
* Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service
* Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm
* Prior experience in working collaboratively with other functional leaders to drive action plans.
* Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
* Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
* Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
* Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
* Ability to type at least 40 WPM
* Bilingual in English/Spanish a plus
EDUCATION
* Completion of high school or basic education equivalency required.
* Medical or business office education or training desired
SPECIAL INSTRUCTIONS TO CANDIDATES
* EOE/AA M/F/D/V
Program Scheduler
Fairfax, VA Job
Process new referrals that arrive directly to the program in the manor best fitting the needs of the referral source.
Participates in morning check in meeting with designated Admissions Coordinator to review staffing/scheduling needs for the day. Call to be completed prior to 9am local time.
Participates in morning check-in meeting with Admissions Manager to review staffing/scheduling needs for the day. Check-in to be completed prior to 9am local time.
Provides a concierge level of customer service to every caller by implementing the VITAS Call Center Quality Management standards of call scripting
Supports Admissions team to exceed program goals.
Establishes a rapport and maintains an effective relationship with all internal and external Vitas customers.
Enters accurate information to support data integrity in VITAS computer applications.
Responds accurately to all questions received regarding services provided by Vitas.
Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission.
Escalates matters to Admissions Manager when assistance or clarification is needed.
Follows the VITAS Admissions Standard for contingency staffing
Participates in ongoing training and development based on the changing healthcare environment.
Notifies Admissions Staff of all scheduled appointments within their working hours of 8am-8pm local time.
Notifies VITAS Marketing Representatives of all new referrals within their working hours of 8am-8pm local time.
Utilizes Appointments Everywhere to effectively facilitate the scheduling/updating of appointments.
QUALIFICATIONS
Two or more years related experience in medical terminology and/or in a call center environment
Ability to attain goals in a fast-paced, dynamic environment
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service
Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm
Prior experience in working collaboratively with other functional leaders to drive action plans.
Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
EDUCATION
Completion of high school or basic education equivalency preferred
Bilingual in Spanish/English a plus
Medical or business office education or training desired
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
Dir Admissions
Washington, DC Job
A program senior leadership role responsible for the Admissions Department's leadership, strategy, customers, analysis and knowledge management, workforce, operations and results.
Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource.
Position structure
Reports to and managed by the Program's GM
Leadership
Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed
Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth
Responsible for program's successful rollout and sustainability of national, divisional, and regional initiatives within their program
Lead by example through field coaching, account development, and community activities
Created a positive culture of growth and development
Strategy
Ensure Admissions Department has active and an actionable strategic plan documented in the system
Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment
Customer
Develop a customer-service oriented Admissions Department by identifying and responding to the customer's needs and wants by recognizing the customer is the center of VITAS business
Review and provide guidance on program-related customer complaints.
Support and develop quality improvement initiatives based on internal and external survey results and time in field
MAKM (Measurement, Analysis, and Knowledge Management)
Admissions-focused process improvement project management for the program
Admissions Performance KPI (Can change based on national direction):
Length of Intake/Same Day Admit
Speed to Referral/Appointment
Training Completion/Competency
Program Scheduler Performance/Quality
Exceed operating budget targets
Workforce
Program oversight and ensured adherence to standards and performance in the areas of:
Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external)
Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation
Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring
Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard
Operations
Compliance with AM required duties as here and within training materials
Audits: Daily, weekly, monthly, quarterly and annual
Monthly program, region, division and national meetings
Budget and operation expense and performance management
Results
Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics.
Experience:
5+ years nursing preferred
3+ years in a leadership/management role preferred
Hospice admissions experience preferred
Ability to work on various assignments simultaneously
Knowledge of industry policies and practices
Ability to motivate and develop others
Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions
Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.)
Demonstrates experiences of developing strategies and solutions to improve Admissions performance
Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set
Education:
Bachelor's degree preferred in nursing or business from an accredited college or university or the international equivalent
Nurse preferred to be licensed in the State of which the programs they cover
Certification & Licensure:
Current RN license preferred
Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certified Home Health Aide (CHHA)
Washington, DC Job
The VITAS Home Health Aide (HHA) is a non-exempt employee, who is trained to provide personal care and services to hospice patients to augment care given by family members or other caregivers.
ASSIGNED JOB RESPONSIBILITIES
Performs only those
personal care
activities contained in a written assignment. Home Health Aide (HHA) assignments may include:
Home Health Aide (HHA) helps the patient to maintain good personal hygiene.
Home Health Aide (HHA) plans and prepare meals. Feeds or assist with feeding the patient when needed.
Home Health Aide (HHA) assists the patient ambulation.
Home Health Aide (HHA) assists with certain treatments as ordered by the physician, and taught and supervised by the nurse for a specific patient including: assist with the change of the colostomy bag; assist with the use of a walker or wheelchair; reinforcement of a dressing; assist with prescribed range of motion exercises; assist with prescribed ice cap or collar; measure intake and output of fluids; and assist with medications that are ordinarily self-administered.
Home Health Aide (HHA) reads and records temperature, pulse and respiration.
OTHER RESPONSIBILITIES FOR THE HOME HEALTH AIDE (HHA) NOT INCLUDED IN A WRITTEN ASSIGNMENT MAY INCLUDE:
Home Health Aide (HHA) assists in maintaining a safe and healthy environment.
Home Health Aide (HHA) promotes the patient's mental alertness through involvement in activities of interest.
Home Health Aide (HHA) provides simple emotional and psychological support to the patient, family, and other caregivers.
Home Health Aide (HHA) reports any changes in the patient's mental or physical condition or home situation to the VITAS Nurse and members of the interdisciplinary team.
Home Health Aide (HHA) teaches basic personal care to the primary caregiver.
Home Health Aide (HHA) practices basic infection control measures.
Home Health Aide (HHA) observes, reports, and documents patient status and the care and activities provided.
Home Health Aide (HHA) completes at least 12 hours of in-service training per calendar year.
Home Health Aide (HHA) handles other tasks as assigned.
THE HOME HEALTH AIDE (HHA) MAY NOT:
Be assigned by VITAS to any institutional setting.
Change sterile dressings.
Irrigate body cavities (such as an enema).
Irrigate a colostomy or wound.
Perform a gastric lavage or gavage.
Catheterize a patient.
Administer medications.
Apply heat by any method.
Care for a tracheotomy tube.
Suction a patient.
Provide any personal care that has not been assigned by the VITAS nurse or included in the plan of care.
QUALIFICATIONS
High School graduate or equivalent preferred.
Meets personnel qualifications of a Home Health Aide as specified in 42 C.F.R. Section 484.4 and Section 484.36.
Documented evidence of 75 hours of training as specified in 42 C.F.R. Sections 484.36 (a)(1).
Documented evidence that Home Health Aide has successfully completed a Competency Evaluation program as described in 42 C.F.R. Section 484.36(b).
State Allowable Training/Certification
AL, CO, DC, DE, FL, GA, IN, MI, PA, TX, VA, WI
CNA, HHA, HA
CA
CHHA
CT
Homemaker-Home Health Aide
IL
HHA, NA
KS
Home Health Aide certificate
MO
Home Health Aide
NJ
Homemaker-Home Health Aide
OH
Home Health Aide
SPECIAL REQUIREMENTS
Home Health Aide (HHA) has the ability to read, write, and carry out directions.
Home Health Aide (HHA) has the ability to travel per job requirements.
Home Health Aide (HHA) has a telephone available in home.
ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS
The physical demands described for the Home Health Aide (HHA) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the Home Health Aide (HHA), the employee is regularly required to:
Assist in lifting and transferring patients, as required.
Lift objects in excess of 20 pounds
Stand or walk in excess of one hour per day
Talk and hear
Specific vision abilities required by the Home Health Aide (HHA) include:
Close vision
Distance vision
Ability to adjust focus
The Home Health Aide (HHA) will be required to sit and stoop, kneel, and crouch.
DIRECTION RECEIVED
Home Health Aide (HHA) reports directly to the VITAS Nurse.
Home Health Aide (HHA) receives clinical direction from the VITAS Nurse.
Patient Care Secretary
Fairfax, VA Job
The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.
Screens telephone calls for Team Manager. Facilitates communication between pa tients/families and other team members, including volunteers.
Takes and keeps daily schedule for all team members.
Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
Provides back-up documentation to Billing Department routinely and as requested.
Orders D.M.E. and maintains record of dates ordered and picked-up.
Enters patient care and volunteer data into Vx and event tracking.
Communicates with staff and outside agencies as directed by Team Manager.
When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
Does routine correspondence for Team Manager and other members of the team.
Sorts and processes all patient care mail jointly with other patient care secretaries.
Maintains A.D.T. and checks census daily for accuracy.
In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
Handles other tasks as assigned by the Team Manager.
QUALIFICATIONS
Three years prior work experience preferred.
Good typing skills.
Computer literate.
Able to handle multiple tasks.
Excellent communication skills
Good telephone skills
EDUCATION
High school graduate or equivalent required.
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
Social Worker
Fairfax, VA Job
The Social Worker is that member of the core interdisciplinary group whose primary function is to perform an assessment of psychosocial symptoms of the patient and family, develop psychosocial outcomes for alleviating identified symptoms and help provide the psychoeducation, supportive counseling and casework interventions needed to meet these outcomes. The Social Worker also provides psychosocial education and consultation to the IDG.
Participates in the preparation, evaluation and execution of the interdisciplinary plan of care to assure that the highest quality psychosocial care is provided to patients/families and that continuity and comprehensiveness of care are
Performs bio-psycho-social-spiritual assessments of patient/families, rather than diagnostic
Provides individual and family supportive counseling, rather than
Refers patient and family to appropriate community resources as
Maintains accurate and timely documentation in the patient medical
Attends weekly team meeting tor plan of care
Participates in patient case
Provides psychosocial education and consultation to the core
Participates in psychosocial supervision meetings and other trainings. May provide supervision to other psychosocial team members, including social work interns at the direction of the team manager.
May act as the coordinator and communicator of volunteer interventions on the plan of care.
Provides bereavement care, including bereavement group activities.
Participates in psychosocial spiritual on-call rotation/schedule as assigned.
JOB REQUIREMENTS
Ability to travel per job requirements.
Thorough knowledge of community resources or the desire/ability to obtain this knowledge.
Knowledge of key psychosocial issues prevalent with terminally ill patients and their family/caregivers, including the knowledge of effective psychosocial inter mentions to address those issues.
Capacity to relate and work well with others as a member of an interdisciplinary team.
Excellent listening and communication skills.
Ability to be an effective patient and family advocate- both within the patient/family unit, within the core IDG, and within community agencies and the like.
QUALIFICATIONS
Masters of Social Work required from a school accredited by the Council on Social Work Education, unless grandfathered in per the 2008 Medicare Hospice Condition of Participation
At least one year social work experience in a health care setting.
Experience as a social worker with the terminally ill and their families, preferred
License and/or Certification if required by State
Minimum State Requirements for the following states:
CT: Licensed Master Social Worker (LMSW)
DC: Licensed Graduate Social Worker (LGSW)
DE: Licensed Master Social Worker (LMSW)
GA: MSW must be supervised by LCSW up to obtaining LMSW
IL: Licensed Social Worker (LSW)
NJ: Licensed Social Worker (LSW)
OH: Licensed Social Worker (LSW)
TX: Licensed Master Social Worker (LMSW)
WI: Social Worker Certificate
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
#LI-MS1
Human Resources Assistant
Fairfax, VA Job
Provides information to applicants regarding application process, employment policies, organization, and open positions.
Instructs applicants on completing employment applications, reviews applications for completeness, and obtains additional information from applicants such as work experience, education, training, skills, and references.
Refers qualified applicants to interviewers or hiring managers.
Enters job opening and applicant information into computer databases or files.
Acknowledges applications and notifies applicants of job opening status.
Arranges interview appointments between interviewers and applicants.
Administers and scores tests given to applicants.
Compiles and files data related to applicants and open positions.
Places orders for temporary workers with agencies.
QUALIFICATIONS
One to three years prior relevant experience in Human Resources.
Ability to work on various assignments simultaneously.
Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions.
Working knowledge of computers, internet access, and the ability to navigate within an automated systems as well as a variety of software packages such as Excel, PowerPoint, Outlook, and Word.
EDUCATION
Associate degree in business administration or related field from an accredited college or university or the international equivalent preferred.
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
Licensed Practical Nurse (LPN)
Fairfax, VA Job
The LPN/LVN administers nursing care according to the plan of care to terminally ill patients admitted to the VITAS program, in accordance with the Nurse Practice Act in the State where the VITAS program is located.
JOB RESPONSIBILITIES:
Provides direct skilled bedside nursing care.
Evaluates patient/family needs and assists in the preparation and execution of the interdisciplinary plan of care for each patient on the team.
Performs selected acts in the care of the terminally ill under the supervision of a registered nurse; such acts include the administration of treatments and medications.
Evaluates effectiveness of treatments and monitors patient's reactions.
Reports significant findings or changes in the patient's condition to the registered nurse, Team Manager or Physician. Documents reports in clinical notes.
Maintains a clean and safe environment for the patient and family.
Maintain accurate documentation including but not limited to clinical notes on interdisciplinary charts.
Evaluates patient/family response to care.
Utilizes a wide variety of supportive and technical nursing skills in carrying out specific medical orders for administration of medication, performing specific treatments, monitoring diagnostic, therapeutic, and supportive measures.
Assists the interdisciplinary team in the designing and delivering of interdisciplinary plan of care.
Establishes therapeutic relationship with patients/families and invites their participation in the plan of care to ensure, as much as possible, their being able to function as independently as possible.
Initiates and performs nursing protocols based on patient's needs relating to physical comfort and mental well-being which include, but are not limited to, positioning, mobilizing, bowel and bladder elimination, skin and wound care, personal hygiene and communication.
Participates in patient/family teaching during daily care relative to understanding the illness and its treatment; maintaining of activities of daily living; self-care and self- medication, prevention and recognition of complications and preparation for discharge and follow-up.
Plans and carries out a program of professional growth including, but not limited to, participating in regularly scheduled in-service programs and appropriate community educational offerings.
Cooperates with education and research activities as assigned.
1. Participates in Nurse LPN/LVN on-call rotation/schedule as assigned in order to meet the needs of patients and families.
2. Is willing to work on flexible schedule, i.e., weekends or rotating shifts.
JOB REQUIREMENTS
Must have and maintain transportation to be used for work with required liability insurance and license.
QUALIFICATIONS
1. Graduate of an approved school of Practical/Vocational nursing.
2. Currently licensed to practice nursing in the state where the VITAS program is located.
3. At least one year of satisfactory nursing experience, at least one year of which is an LPN/LVN in a hospital on an adult medical surgical unit.
4. Equivalent experience may be considered.
RESTRICTIVE GUIDELINES IN CARE DELIVERY
1. Does NOT make initial patient nursing care assessments.
2. Supervised by a Registered Nurse
3. Reports to the applicable Team Manager
ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS
The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to:
· Assist in lifting and transferring patients, as required.
· Lift objects in excess of 20 pounds
· Stand or walk in excess of one hour per day
· Talk and hear
Specific vision abilities required by this job include:
· Close vision
· Distance vision
· Ability to adjust focus
The employee will be required to sit and stoop, kneel, and crouch.
Home Health Aide/Certified Nursing Assistant (CNA)
Fairfax, VA Job
The VITAS Home Health Aide (HHA) is a non-exempt employee, who is trained to provide personal care and services to hospice patients to augment care given by family members or other caregivers.
ASSIGNED JOB RESPONSIBILITIES
Performs only those
personal care
activities contained in a written assignment. Home Health Aide (HHA) assignments may include:
Home Health Aide (HHA) helps the patient to maintain good personal hygiene.
Home Health Aide (HHA) plans and prepare meals. Feeds or assist with feeding the patient when needed.
Home Health Aide (HHA) assists the patient ambulation.
Home Health Aide (HHA) assists with certain treatments as ordered by the physician, and taught and supervised by the nurse for a specific patient including: assist with the change of the colostomy bag; assist with the use of a walker or wheelchair; reinforcement of a dressing; assist with prescribed range of motion exercises; assist with prescribed ice cap or collar; measure intake and output of fluids; and assist with medications that are ordinarily self-administered.
Home Health Aide (HHA) reads and records temperature, pulse and respiration.
OTHER RESPONSIBILITIES FOR THE HOME HEALTH AIDE (HHA) NOT INCLUDED IN A WRITTEN ASSIGNMENT MAY INCLUDE:
Home Health Aide (HHA) assists in maintaining a safe and healthy environment.
Home Health Aide (HHA) promotes the patient's mental alertness through involvement in activities of interest.
Home Health Aide (HHA) provides simple emotional and psychological support to the patient, family, and other caregivers.
Home Health Aide (HHA) reports any changes in the patient's mental or physical condition or home situation to the VITAS Nurse and members of the interdisciplinary team.
Home Health Aide (HHA) teaches basic personal care to the primary caregiver.
Home Health Aide (HHA) practices basic infection control measures.
Home Health Aide (HHA) observes, reports, and documents patient status and the care and activities provided.
Home Health Aide (HHA) completes at least 12 hours of in-service training per calendar year.
Home Health Aide (HHA) handles other tasks as assigned.
THE HOME HEALTH AIDE (HHA) MAY NOT:
Be assigned by VITAS to any institutional setting.
Change sterile dressings.
Irrigate body cavities (such as an enema).
Irrigate a colostomy or wound.
Perform a gastric lavage or gavage.
Catheterize a patient.
Administer medications.
Apply heat by any method.
Care for a tracheotomy tube.
Suction a patient.
Provide any personal care that has not been assigned by the VITAS nurse or included in the plan of care.
QUALIFICATIONS
High School graduate or equivalent preferred.
Meets personnel qualifications of a Home Health Aide as specified in 42 C.F.R. Section 484.4 and Section 484.36.
Documented evidence of 75 hours of training as specified in 42 C.F.R. Sections 484.36 (a)(1).
Documented evidence that Home Health Aide has successfully completed a Competency Evaluation program as described in 42 C.F.R. Section 484.36(b).
State Allowable Training/Certification
AL, CO, DC, DE, FL, GA, IN, MI, PA, TX, VA, WI
CNA, HHA, HA
CA
CHHA
CT
Homemaker-Home Health Aide
IL
HHA, NA
KS
Home Health Aide certificate
MO
Home Health Aide
NJ
Homemaker-Home Health Aide
OH
Home Health Aide
SPECIAL REQUIREMENTS
Home Health Aide (HHA) has the ability to read, write, and carry out directions.
Home Health Aide (HHA) has the ability to travel per job requirements.
Home Health Aide (HHA) has a telephone available in home.
ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS
The physical demands described for the Home Health Aide (HHA) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the Home Health Aide (HHA), the employee is regularly required to:
Assist in lifting and transferring patients, as required.
Lift objects in excess of 20 pounds
Stand or walk in excess of one hour per day
Talk and hear
Specific vision abilities required by the Home Health Aide (HHA) include:
Close vision
Distance vision
Ability to adjust focus
The Home Health Aide (HHA) will be required to sit and stoop, kneel, and crouch.
DIRECTION RECEIVED
Home Health Aide (HHA) reports directly to the VITAS Nurse.
Home Health Aide (HHA) receives clinical direction from the VITAS Nurse.
RN Triage Runner | Alachua & Surrounding Counties
Remote or Gainesville, FL Job
Gainesville, FL 32606Under the supervision of the Triage Supervisor and the direction of the Triage Nurse, the RN Triage Runner makes hospice care visits after hours to patients in various settings for assessment, symptom management, treatment, teaching and coordination of care. Locations usually include home visits and long term care facilities in region.
Position Details
Work Locations: Alachua and surrounding counties; home visits and long term care facilities in region;
Remote Work: None available; please see physical work locations above
Compensation: $66,000-70,000 base salary; plus additional ~$8,000 shift differential pay, plus paid driving mileage; includes full benefits package with generous 23 days annual PTO
Days/Hours: 430pm-4:30am; 7 days on 7 days off Mon/Tue/Sat/Sun Wed/Thu/Fri rotating bi-weekly schedule
Required Credential: Shands Hospital Gainesville, year round
Primary Responsibilities
Under the supervision of the Triage manager and the direction of the Triage supervisors, will make visits to patients in various settings for the purpose of assessment, symptom management, treatment, teaching, emotional support, coordination of care, deaths, ect. S/he performs skilled nursing activities such as:
Completes assessment of patient for effective symptom management.
Incorporates nursing skills, communication skills, and emotional intelligence to effectively assess problems/needs.
Perform treatments and interventions in accordance with the plan of care and physician's orders.
Provide information and education regarding disease progression and anticipated needs at end of life.
Provide instruction to the patient/care giver in accordance with the plan of care or changes in plan of care.
Collaborate with patient, family/caregiver, and practitioner regarding goals of care and changes in treatment plan.
Follows precautions based on plan of care.
Provides appropriate emotional support during all conversations with patients/caregivers.
Conducts follow up and collaboration calls as needs arise or as requested by the team.
Communicates and coordinates as follows:
During shift answers phone at time of call or returns call to Triage within 5 minutes (unless actively engaged in patient care).
Provides real-time updates to supervisor regarding visit arrival, departure, and home times per protocol.
Provide change of status updates to supervisor (such as GIP/ER transfer or death)
Call physician or APRN as necessary for change in plan of care.
Facilitates change to continuous care and GIP transfer, per policy.
Collaborate with supervisor or IDG team to determine appropriate discipline to respond to call and/or visit need.
Arranges for medications and supplies based on urgency, per policy.
Communicates with staff, physicians, community resources, and vendors providing accurate information regarding patient's needs/problems.
Documents all phone calls or in person encounters with patients/caregivers in the EMR in a timely manner per CHPC protocol.
Leaves accurate and detailed report, per policy, to IDG team members, after all visits including death visits.
Required Licenses/Certifications:
Must currently be registered in the State of Florida as a Registered Nurse.
Current State of Florida drivers license with driving record acceptable to Community Hospice insurance carrier, and reliable transportation
Education/Experience:
Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
Possession of a degree from a diploma nursing program, 2 year Associate Degree, or Bachelor's Degree in Nursing.
Minimum of two (2) years experience in acute care setting, oncology, home health setting, and hospice preferred.
Knowledge of principles and practices of nursing.
We are an equal opportunity employer.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.
Program Scheduler
Washington, DC Job
Process new referrals that arrive directly to the program in the manor best fitting the needs of the referral source.
Participates in morning check in meeting with designated Admissions Coordinator to review staffing/scheduling needs for the day. Call to be completed prior to 9am local time.
Participates in morning check-in meeting with Admissions Manager to review staffing/scheduling needs for the day. Check-in to be completed prior to 9am local time.
Provides a concierge level of customer service to every caller by implementing the VITAS Call Center Quality Management standards of call scripting
Supports Admissions team to exceed program goals.
Establishes a rapport and maintains an effective relationship with all internal and external Vitas customers.
Enters accurate information to support data integrity in VITAS computer applications.
Responds accurately to all questions received regarding services provided by Vitas.
Offers and/or confirms a same day appointment and/or the appointment time that is as close as possible based on the request of the patient and/or referral source to ensure a timely admission.
Escalates matters to Admissions Manager when assistance or clarification is needed.
Follows the VITAS Admissions Standard for contingency staffing
Participates in ongoing training and development based on the changing healthcare environment.
Notifies Admissions Staff of all scheduled appointments within their working hours of 8am-8pm local time.
Notifies VITAS Marketing Representatives of all new referrals within their working hours of 8am-8pm local time.
Utilizes Appointments Everywhere to effectively facilitate the scheduling/updating of appointments.
QUALIFICATIONS
Two or more years related experience in medical terminology and/or in a call center environment
Ability to attain goals in a fast-paced, dynamic environment
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service
Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm
Prior experience in working collaboratively with other functional leaders to drive action plans.
Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
EDUCATION
Completion of high school or basic education equivalency preferred
Bilingual in Spanish/English a plus
Medical or business office education or training desired
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
Admissions Coordinator REMOTE
Remote or San Antonio, TX Job
The VITAS Healthcare Admissions Coordinator is a customer service professional who facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective communication, technology and customer service skills. An Admissions Coordinator interacts with patients and families, referral sources and program staff to enable the start of care for VITAS patients.
Process new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source.
Responsible for routine follow up on multiple lists of pending patient charts daily.
Enter accurate information to support data integrity and maximize reimbursement.
Verify Medicare and Medicaid hospice benefits.
Notify Managed Care Department of commercial insurances and managed health care plans.
Notify the Marketing Representatives of each new referral outside of the working hours the Program Scheduler, 8pm-8am local time and weekends.
Call patients and families and offer a same day appointment to ensure a timely admission.
Seek assistance of the Program Scheduler to determine appropriate staffing and coverage for appointment needs during the hours of 8am-8pm local time, Monday through Friday.
Explain hospice benefits and services to patients and families as needed.
Assign appointments to VITAS Admissions Representatives and provide them with appointment report outside of the hours the Program Scheduler is working, 8pm-8am local time and weekends.
Complete admission consent paperwork as needed.
Update referral sources on the status of their referred patients when appropriate.
Establish and maintain effective relationships with internal and external customers.
Take report from VITAS Admissions Representatives and accurately document the outcome.
Verify discharge plans and facilitate the delivery of Home Medical Equipment prior to discharge.
Supports coworkers and encourages a sense of teamwork amongst peers.
Provide training and mentoring to new team members as assigned.
Other duties and special projects as determined by the department supervisor or director.
Participate in morning check in meeting with the Program Scheduler to review staffing/scheduling needs for the day.
Will support the VITAS Mission, Core Values, and Care Connection Center cultural platforms at all times.
QUALIFICATIONS
Two or more years related experience in medical terminology and/or in a call center environment
Ability to attain goals in a fast-paced, dynamic environment
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers
Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service
Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm
Prior experience in working collaboratively with other functional leaders to drive action plans.
Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously
Model positive behaviors that are focused on supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions
Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
Ability to type at least 40 WPM
Bilingual in English/Spanish a plus
EDUCATION
Completion of high school or basic education equivalency required.
Medical or business office education or training desired
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
Team Manager Home Care
Washington, DC Job
The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement.
Patient Care Services
Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care.
Reviews information on all pending patient admissions, all new admissions (assessments and history) and “alive” discharges to assure that eligibility and appropriateness criteria are met.
Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management.
Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis.
Reviews all imminent “alive” discharges to assure effective discharge planning.
Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations.
Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team.
Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family.
Participates in on-call rotation.
Staff Supervision and Management
Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator
Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs.
Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior
Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations.
Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses.
Quality Improvement/Regulatory Compliance
Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies.
Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement.
Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards.
Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program.
Performs substantive chart reviews to assure there is evidence that quality care is being delivered.
Participates in the Outcomes Management and annual program review.
Performs utilization review of continuous care and inpatient levels of care for all patients on team.
Customer Service/Sales/Marketing
Assures that problems/grievances/service failures experienced by individual pa tients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily.
Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance.
Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation.
Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness.
Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff.
Participates in professional, voluntary or community service organizations
Cost Containment
Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies.
Monitors utilization of resources by every patient to assure cost effective delivery of services.
Controls and is accountable for productivity, labor and all related patient care costs with respect to budget.
Approves all bills/invoices related to patient care services
Professional Development
Attends inservices, educational seminars and workshops.
Develops and achieves professional growth goals and objectives.
Participates as a mentor of newly hired Team Managers.
QUALIFICATIONS
Reliable transportation with appropriate license and insurance coverage for driver and passengers.
Private telephone in home.
Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care.
Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement.
Working knowledge of VITAS information system (Vx) and the ability to utilize management reports.
Two years successful supervisory experience or equivalent in a health care organization.
EDUCATION
Bachelor's degree preferred.
Current and valid R.N. License to practice in the state where the VITAS program is located.
SPECIAL INSTRUCTIONS TO CANDIDATE
EOE/AA M/F/D/V
Social Worker
Washington, DC Job
The Social Worker is that member of the core interdisciplinary group whose primary function is to perform an assessment of psychosocial symptoms of the patient and family, develop psychosocial outcomes for alleviating identified symptoms and help provide the psychoeducation, supportive counseling and casework interventions needed to meet these outcomes. The Social Worker also provides psychosocial education and consultation to the IDG.
Participates in the preparation, evaluation and execution of the interdisciplinary plan of care to assure that the highest quality psychosocial care is provided to patients/families and that continuity and comprehensiveness of care are
Performs bio-psycho-social-spiritual assessments of patient/families, rather than diagnostic
Provides individual and family supportive counseling, rather than
Refers patient and family to appropriate community resources as
Maintains accurate and timely documentation in the patient medical
Attends weekly team meeting tor plan of care
Participates in patient case
Provides psychosocial education and consultation to the core
Participates in psychosocial supervision meetings and other trainings. May provide supervision to other psychosocial team members, including social work interns at the direction of the team manager.
May act as the coordinator and communicator of volunteer interventions on the plan of care.
Provides bereavement care, including bereavement group activities.
Participates in psychosocial spiritual on-call rotation/schedule as assigned.
JOB REQUIREMENTS
Ability to travel per job requirements.
Thorough knowledge of community resources or the desire/ability to obtain this knowledge.
Knowledge of key psychosocial issues prevalent with terminally ill patients and their family/caregivers, including the knowledge of effective psychosocial inter mentions to address those issues.
Capacity to relate and work well with others as a member of an interdisciplinary team.
Excellent listening and communication skills.
Ability to be an effective patient and family advocate- both within the patient/family unit, within the core IDG, and within community agencies and the like.
QUALIFICATIONS
Masters of Social Work required from a school accredited by the Council on Social Work Education, unless grandfathered in per the 2008 Medicare Hospice Condition of Participation
At least one year social work experience in a health care setting.
Experience as a social worker with the terminally ill and their families, preferred
License and/or Certification if required by State
Minimum State Requirements for the following states:
CT: Licensed Master Social Worker (LMSW)
DC: Licensed Graduate Social Worker (LGSW)
DE: Licensed Master Social Worker (LMSW)
GA: MSW must be supervised by LCSW up to obtaining LMSW
IL: Licensed Social Worker (LSW)
NJ: Licensed Social Worker (LSW)
OH: Licensed Social Worker (LSW)
TX: Licensed Master Social Worker (LMSW)
WI: Social Worker Certificate
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
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Patient Care Secretary
Washington, DC Job
The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.
Screens telephone calls for Team Manager. Facilitates communication between pa tients/families and other team members, including volunteers.
Takes and keeps daily schedule for all team members.
Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
Provides back-up documentation to Billing Department routinely and as requested.
Orders D.M.E. and maintains record of dates ordered and picked-up.
Enters patient care and volunteer data into Vx and event tracking.
Communicates with staff and outside agencies as directed by Team Manager.
When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
Does routine correspondence for Team Manager and other members of the team.
Sorts and processes all patient care mail jointly with other patient care secretaries.
Maintains A.D.T. and checks census daily for accuracy.
In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
Handles other tasks as assigned by the Team Manager.
QUALIFICATIONS
Three years prior work experience preferred.
Good typing skills.
Computer literate.
Able to handle multiple tasks.
Excellent communication skills
Good telephone skills
EDUCATION
High school graduate or equivalent required.
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
Licensed Practical Nurse (LPN)
Washington, DC Job
The LPN/LVN administers nursing care according to the plan of care to terminally ill patients admitted to the VITAS program, in accordance with the Nurse Practice Act in the State where the VITAS program is located.
JOB RESPONSIBILITIES:
Provides direct skilled bedside nursing care.
Evaluates patient/family needs and assists in the preparation and execution of the interdisciplinary plan of care for each patient on the team.
Performs selected acts in the care of the terminally ill under the supervision of a registered nurse; such acts include the administration of treatments and medications.
Evaluates effectiveness of treatments and monitors patient's reactions.
Reports significant findings or changes in the patient's condition to the registered nurse, Team Manager or Physician. Documents reports in clinical notes.
Maintains a clean and safe environment for the patient and family.
Maintain accurate documentation including but not limited to clinical notes on interdisciplinary charts.
Evaluates patient/family response to care.
Utilizes a wide variety of supportive and technical nursing skills in carrying out specific medical orders for administration of medication, performing specific treatments, monitoring diagnostic, therapeutic, and supportive measures.
Assists the interdisciplinary team in the designing and delivering of interdisciplinary plan of care.
Establishes therapeutic relationship with patients/families and invites their participation in the plan of care to ensure, as much as possible, their being able to function as independently as possible.
Initiates and performs nursing protocols based on patient's needs relating to physical comfort and mental well-being which include, but are not limited to, positioning, mobilizing, bowel and bladder elimination, skin and wound care, personal hygiene and communication.
Participates in patient/family teaching during daily care relative to understanding the illness and its treatment; maintaining of activities of daily living; self-care and self- medication, prevention and recognition of complications and preparation for discharge and follow-up.
Plans and carries out a program of professional growth including, but not limited to, participating in regularly scheduled in-service programs and appropriate community educational offerings.
Cooperates with education and research activities as assigned.
1. Participates in Nurse LPN/LVN on-call rotation/schedule as assigned in order to meet the needs of patients and families.
2. Is willing to work on flexible schedule, i.e., weekends or rotating shifts.
JOB REQUIREMENTS
Must have and maintain transportation to be used for work with required liability insurance and license.
QUALIFICATIONS
1. Graduate of an approved school of Practical/Vocational nursing.
2. Currently licensed to practice nursing in the state where the VITAS program is located.
3. At least one year of satisfactory nursing experience, at least one year of which is an LPN/LVN in a hospital on an adult medical surgical unit.
4. Equivalent experience may be considered.
RESTRICTIVE GUIDELINES IN CARE DELIVERY
1. Does NOT make initial patient nursing care assessments.
2. Supervised by a Registered Nurse
3. Reports to the applicable Team Manager
ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS
The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to:
· Assist in lifting and transferring patients, as required.
· Lift objects in excess of 20 pounds
· Stand or walk in excess of one hour per day
· Talk and hear
Specific vision abilities required by this job include:
· Close vision
· Distance vision
· Ability to adjust focus
The employee will be required to sit and stoop, kneel, and crouch.
Human Resources Assistant
Fairfax, VA Job
Provides information to applicants regarding application process, employment policies, organization, and open positions.
Instructs applicants on completing employment applications, reviews applications for completeness, and obtains additional information from applicants such as work experience, education, training, skills, and references.
Refers qualified applicants to interviewers or hiring managers.
Enters job opening and applicant information into computer databases or files.
Acknowledges applications and notifies applicants of job opening status.
Arranges interview appointments between interviewers and applicants.
Administers and scores tests given to applicants.
Compiles and files data related to applicants and open positions.
Places orders for temporary workers with agencies.
QUALIFICATIONS
One to three years prior relevant experience in Human Resources.
Ability to work on various assignments simultaneously.
Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions.
Working knowledge of computers, internet access, and the ability to navigate within an automated systems as well as a variety of software packages such as Excel, PowerPoint, Outlook, and Word.
EDUCATION
Associate degree in business administration or related field from an accredited college or university or the international equivalent preferred.
SPECIAL INSTRUCTIONS TO CANDIDATES
EOE/AA M/F/D/V
Admissions RN
Washington, DC Job
The Admissions RN is a registered nurse and an Interdisciplinary Team member whose primary responsibility is to present VITAS services and philosophy to patients and families in a manner that results in the admission of appropriate patients. * Participation in the information gathering, analysis, education and form completion aspects of the admissions process
* Evaluate patients for hospice appropriateness, e.g. medical records review as requested.
* Obtain agreement for admission of referred patients and families who meet admission criteria.
* Analyze data collected by the LPN to facilitate/obtain admission orders
* Build effective referral source relationships to support the high quality and responsiveness expectations associated with VITAS.
* Maintain clinical and professional competence.
* Take the initiative in developing effective relationships internally with the appropriate admissions and patient care resource persons.
* Utilize interpersonal skills to help appropriately educate and address any questions the patient and/or patient's family has concerning hospice and palliative care.
JOB REQUIREMENTS
* Knowledge of the principles of the intake, admission, and transition to care process with the ability to further develop skills in these competency areas.
* Ability to communicate effectively with patients and families, physicians, referral sources and colleagues.
* Knowledge of clinical manifestations of diseases and ability to develop VITAS specific clinical knowledge.
* Ability to use the VITAS information system and mobile technology platforms.
* Reliable means of transportation.
QUALIFICATIONS
* Currently licensed as a R.N. in the state where duties are performed.
* Previous hospital, physician practice, LTC or ALF experience
* Strong Presentation Skills
* Previous sales or service experience preferred
EDUCATION
* Bachelor's degree preferred
SPECIAL INSTRUCTIONS TO CANDIDATE
* EOE/AA M/F/D/V
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