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The differences between hospice directors and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hospice director and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $90,235 average annual salary of a hospice director.
The top three skills for a hospice director include home health, quality care and patients. The most important skills for a service director are patients, healthcare, and patient care.
| Hospice Director | Service Director | |
| Yearly salary | $90,235 | $114,981 |
| Hourly rate | $43.38 | $55.28 |
| Growth rate | 28% | 28% |
| Number of jobs | 39,868 | 64,277 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A hospice cannot function fully without the assistance of a hospice director. They are tasked with supervising, directing, and governing programs in the hospice program. This includes patient care, home care, and post-bereavement follow-up. Their job is to establish goals concerning services provided by the facility and to drive the operations of the facility. They maintain quality assurance and other policies that are in line with the facility's objectives.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Hospice directors and service directors have different pay scales, as shown below.
| Hospice Director | Service Director | |
| Average salary | $90,235 | $114,981 |
| Salary range | Between $54,000 And $149,000 | Between $70,000 And $188,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Mayo Clinic |
| Best paying industry | - | Technology |
There are a few differences between a hospice director and a service director in terms of educational background:
| Hospice Director | Service Director | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 59% |
| Most common major | Nursing | Business |
| Most common college | University of Michigan - Ann Arbor | University of Pennsylvania |
Here are the differences between hospice directors' and service directors' demographics:
| Hospice Director | Service Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 15.6% Female, 84.4% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.8% Asian, 6.9% White, 62.3% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |