Hospice of Northwest Ohio jobs - 111 jobs

Qualification Requirements * Must be a State Tested Nursing Assistant (STNA) or able to obtain within first 90 days of employment. * Has working experience charting in an EMR system, Netsmart system preferred. * High school diploma or equivalent required * Demonstrates strong computer skills with a working knowledge of Microsoft Office applications - Word, Excel and Outlook. Must have excellent data entry skills. * One year experience with scheduling coordination; previous experience in homecare preferred. * Possesses strong verbal and written communication skills. * Possesses excellent organizational skills and the ability to schedule work in order to meet deadlines. * Possesses a valid driver's license with an automobile in good working order that is insured according to agency requirements. * Is committed to the philosophy, goals, and objectives of Hospice of Northwest Ohio. Essential Job Responsibilities * Initiates monthly staff schedules for Hospice Aides and other schedules in Homecare as needed. * Assigns a Hospice Aide to each patient referred for services according to individual patient need, geographical location and Hospice Aide availability, within established agency guidelines. * Communicates with families and caregivers to coordinate the referral process. * Contacts/notifies the assigned Hospice Aide, patient, family, ECF charge nurse and primary nurse/team leader to set up a schedule for HHA visits and substitutes on a day-to-day basis. Informs individual HHA of the daily cancellations and refusal of care or any other reason patient may not want or need a HHA visit on that day. * Documents the assignment, occurrences or communication with patient/family in the assignment on a progress note. Alerts primary nurse/team leader of any special needs or concerns. * Responsible to learn and utilize agency technology made available by the agency to increase efficiency, communication and performance of duties. * Attends staff meetings and completes all mandatory training. * Will provide homecare visits, if necessary. * Holds in strictest confidence all patient information and discloses information and data only to persons authorized by Hospice. * Performs other duties as assigned.

JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Coordinates comprehensive continuum of outreach services to professionals and community. Facilitates appropriate referrals to help grow census, increase length of stay and enhance the quality of care via effective communications with referrers. Assures that marketing programs and activities are appropriately integrated into the strategic marketing plan. WHAT YOU WILL DO: Provides input and collaborates with the Vice-President of Marketing and Provider Relations to develop and implement the strategic marketing plan; establishes plan goals and measurable objectives that directly impact census; develops action plans for underserved or unserved populations that could benefit from hospice care and Navigator services; evaluates plans and outreach programs and activities on an ongoing basis. Creates effective, ongoing relationships with various professional referring sources and community agencies, including physicians and their nursing staffs, discharge planners in hospitals, managed care organizations, social services and nursing administration, staff of alternative homes, home health agencies, HMO contracted groups and other organizations; promotes understanding and increased utilization of agency services. Evaluates and monitors referrals, admissions and ALOS history and other related marketing and referral data for all referring sources; assures accurate and timely quantitative documentation of marketing and referral activities; tracks data, and reports on overall effectiveness of outreach in impacting growth. Represents agency at appropriate community and professional meetings; serves as liaison to groups and community organizations through networking, speaking engagements, health fair participation and committee work; initiates and maintains liaison relationships, contracting, and education with inpatient facilities serving agency patients. Participates in the Quality Assurance/Utilization Review process on an ongoing basis; provides input to and completes follow-up with professional referral sources on quality concerns, FEHC surveys, and service needs. Assists in planning, implementing and/or presenting educational programming and events for physicians and other allied health professionals; provides internal education related to effective communication with professional referral source; participates with team members in developing new and/or enhancing existing end-of-life topic presentations for professional communities. Participates on agency committees; performs additional duties as assigned. SUCCESS CAPABILITIES: Graduation from an accredited college or university, with the possession of a bachelor's degree in business or public administration preferred. Considerable experience in marketing and sales management, preferably in healthcare, and demonstrated experience in successfully developing effective referral resources in the community; or any combination of education and experience that provides the knowledge, skills and abilities listed below. Considerable knowledge of and experience in marketing and community relations. Knowledge in the design and execution of marketing, and community relations programs and activities. Ability to plan, organize and direct a variety of marketing, outreach and community-relations programs and activities within the strategic goals of the organization. Ability to represent effectively the agency in the community and on a state and national level. Ability to communicate effectively, orally and in writing. Ability to establish effective working relationships with others. Ability to work independently and within a team Ability to maintain accurate and confidential records. Ability to have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer. Skill with Microsoft Office and other database software. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism.

The LPN/LVN administers nursing care according to the plan of care to terminally ill patients admitted to the VITAS program, in accordance with the Nurse Practice Act in the State where the VITAS program is located. JOB RESPONSIBILITIES: Provides direct skilled bedside nursing care. Evaluates patient/family needs and assists in the preparation and execution of the interdisciplinary plan of care for each patient on the team. Performs selected acts in the care of the terminally ill under the supervision of a registered nurse; such acts include the administration of treatments and medications. Evaluates effectiveness of treatments and monitors patient's reactions. Reports significant findings or changes in the patient's condition to the registered nurse, Team Manager or Physician. Documents reports in clinical notes. Maintains a clean and safe environment for the patient and family. Maintain accurate documentation including but not limited to clinical notes on interdisciplinary charts. Evaluates patient/family response to care. Utilizes a wide variety of supportive and technical nursing skills in carrying out specific medical orders for administration of medication, performing specific treatments, monitoring diagnostic, therapeutic, and supportive measures. Assists the interdisciplinary team in the designing and delivering of interdisciplinary plan of care. Establishes therapeutic relationship with patients/families and invites their participation in the plan of care to ensure, as much as possible, their being able to function as independently as possible. Initiates and performs nursing protocols based on patient's needs relating to physical comfort and mental well-being which include, but are not limited to, positioning, mobilizing, bowel and bladder elimination, skin and wound care, personal hygiene and communication. Participates in patient/family teaching during daily care relative to understanding the illness and its treatment; maintaining of activities of daily living; self-care and self- medication, prevention and recognition of complications and preparation for discharge and follow-up. Plans and carries out a program of professional growth including, but not limited to, participating in regularly scheduled in-service programs and appropriate community educational offerings. Cooperates with education and research activities as assigned. 1. Participates in Nurse LPN/LVN on-call rotation/schedule as assigned in order to meet the needs of patients and families. 2. Is willing to work on flexible schedule, i.e., weekends or rotating shifts. JOB REQUIREMENTS Must have and maintain transportation to be used for work with required liability insurance and license. QUALIFICATIONS 1. Graduate of an approved school of Practical/Vocational nursing. 2. Currently licensed to practice nursing in the state where the VITAS program is located. 3. At least one year of satisfactory nursing experience, at least one year of which is an LPN/LVN in a hospital on an adult medical surgical unit. 4. Equivalent experience may be considered. RESTRICTIVE GUIDELINES IN CARE DELIVERY 1. Does NOT make initial patient nursing care assessments. 2. Supervised by a Registered Nurse 3. Reports to the applicable Team Manager ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to: Assist in lifting and transferring patients, as required. Lift objects in excess of 20 pounds Stand or walk in excess of one hour per day Talk and hear Specific vision abilities required by this job include: Close vision Distance vision Ability to adjust focus The employee will be required to sit and stoop, kneel, and crouch.

JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose-driven work! Do you? JOIN OUR FAMILY! You will perform housekeeping duties in assigned areas. This position is Friday-Monday, 8:00am-4:30pm and is based out Ames Family Hospice House located in Westlake, Ohio. WHAT YOU WILL DO: Clean assigned areas Stock, clean and track DME daily Spot clean carpet as needed Clean equipment, restock cart and dispose of trash in dumpster Perform other duties as assigned SUCCESS CAPABILITIES: Must be able to read, write English and carry out instructions Ability to manage time efficiently Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration. Physical This is medium to heavy work requiring work requiring the exertion of up to 75 lbs. of force occasionally as well as 50 lbs. frequently utilizing appropriate safe transfer techniques and body mechanics when working with patients. This work requires stooping, squatting, reaching, standing, walking, lifting, fingering, grasping and feeling; vocal communication; hearing; visual acuity and color perception. Employee understands and accepts possibility of exposure to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Salary Range: $40 - $42/Hourly WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a home care registered nurse (RN), you will ensure hospice patients are comfortable and forge compassionate, meaningful connections with the people in their lives. This is important work that comes with equal responsibility. Patients and families trust VITAS nurses to guide them through the end-of-life journey, and maintaining that trust is our highest priority. You will be a respected member of our team, both as a caregiver and as a hospice educator. You will be entrusted with the autonomy to make care decisions at the bedside, ensuring not a moment is wasted in bringing comfort to your patients. You will help patients and their loved ones understand and embrace the palliative-rather than curative-nature of hospice and the benefits of comfort-focused end-of-life care. WHERE YOU'LL WORK Each day is different. You will spend most of your time caring for hospice patients wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Most VITAS nurses make 4-6 visits each day. Once a week, you'll visit the local program office to meet with an interdisciplinary team, including social workers, physicians, chaplains, and nurses, who collaborate to provide holistic support for the patients and families we serve. WHAT'S EXPECTED FROM YOU A VITAS nurse is the end-of-life caregiver everyone deserves. In addition to having your RN license, at least two years of nursing experience, and reliable transportation, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey.

JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose-driven work! Do you? JOIN OUR FAMILY! General management, supervision and leadership of the Hospice Home Care Transdisciplinary Teams that support our East Side; knowledge of and commitment to organizational mission, culture, management principles, policies and fiscal stewardship; Hospice representative to medical community and external providers; ensure the delivery of comprehensive, coordinated quality clinical care and service in homes. WHAT YOU WILL DO: Coordination of clinical staff in relation to program and clinical services; participation in their selection and evaluation process. Evaluate facilitators of Care Conferences for Hospice Care Teams; provide guidance to the Team Leaders in identification and resolution of problems and concerns in patient/family care. Supervise and develop Team Leaders. Oversee continuing compliance with Medicare and other licensure regulations. Maintain open communication and networking with all hospice community offices and coordinators. Participate in quality improvement and utilization management processes pertinent to Hospice services. Participate in on-call services as administrator on call. Fiscally responsible for managing the allocation of resources. To monitor utilization of resources and report monthly variances as requested. Participate in further program planning, development and enhancements in coordination with the Chief Clinical Officer and Professional Relations. Develop plans to operationalize programs and projects for the Home Care Programs. This will include on-going monitoring, evaluating, utilizing quality improvement tools and system processes. Conduct presentations and in-services in the community and Nursing Facilities to enhance education of hospice services. Assist the Chief Clinical Officer with special projects and other duties as assigned. Participate in defining budgeted centers annually. SUCCESS CAPABILITIES: Five (5) year's experience in hospice home care management Assertive and diplomatic in relating to people Systematic and organized Knowledgeable in hospice home care and community relations Database literate Comfortable and effective in relating to physicians and other health care professionals Ability to successfully implement, monitor and evaluate programs Ability to manage staff at multiple locations Ability to manage conflict for positive results Expertise in Medicare, Medicaid and JCAHO standards and regulations CULTURAL COMPETENCIES: Embody compassion, excellence, quality, integrity, service and stewardship in all you do as an HWR Team Member. Live Brand Culture and Values at every opportunity. Promote covenants internally. Lead by example with respect, integrity and ethics. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Exempt role CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Job Description JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Set up and serve meals for patients, cafeteria and catering. Ware washing. Maintain cleaning and sanitation standards for kitchen, cafeteria and catering. Positions available: - PRN - Part-Time - Every other weekend, 12:00p-8:30p - Part Time - Every other weekend and rotating Monday/Tuesday, 9:30a-6:00p WHAT YOU WILL DO: Patient Food Service Pull cold items for patient meal service per tally and setup on patient trayline Set up hot food on patient trayline Serve hot and cold foods per meal ticket selections and per serving standards Transport patient trays to wings/pavilions for delivery by clinical staff Prepare and deliver late trays Breakdown patient trayline after meal service; work with cook to manage leftovers Wash pots/pans from serving line; clean and sanitize trayline equipment At designated times, pick up carts with dirty trays from meal service Wash patient dishes Follow guidelines for trash, dirty linen and recyclable collection Sweep and mop floors Accurately complete all documentation as specified Provide backup for menu aide, if trained, for preparation and completion of menus and tallies Menu Aide (if specified) Accurately maintain dietary patient census, assure correct menu for diet order Interact with patients and families in the daily selection of menu choices Accurately tally patient menu selections for hot and cold foods Catering Service Set up and break down catering events as assigned Cafeteria Service Set up cafeteria line with food/beverages and supplies for meal service needs Serve in cafeteria according to portion and service standards Operate POS system; reconcile cash drawer Clean and sanitize cafeteria serving areas, tables and chairs Miscellaneous Answer phone per protocol and make simple diet changes as indicated Other duties and functions as assigned based upon patient, team and agency needs SUCCESS CAPABILITIES: Must be able to read, write and carry out instructions Minimum of one year healthcare food service experience preferred Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Job Description JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Provide personal care under the supervision of a nurse according to the patient's plan of care. Collaborate with transdisciplinary team in a variety of settings. This is a weekend only position, 12 hours, Saturday/Sunday. This will support our West Campus team based out of our Fairview Park, Ohio office. WHAT YOU WILL DO: Provide personal care and assist with ADL's according to the POC. Provide safe environment for patients. Safely ambulate/transfer patient as appropriate. Assist with passive and active ROM exercises as directed by the nurse. Prepare nutritional snacks as appropriate for the patient. Under the supervision of the nurse, assist patient with pre-poured medications that are ordinarily self-administered and that are prescribed by a physician under the supervision nurse (Home Care only). Under the direction of the nurse, perform simple wound care, skin care, and bowel care protocols according to the plan of care where appropriate. Recognize and promptly report any changes in the mental or physical status of the patient to the nurse. Record in clinical record, on appropriate documents, the activities provided and observations of patient at the time of visit. Complete all charting, timesheets and mileage logs as defined by the agency policy and procedures. Attend and actively contribute during patient care conference. Participate in HNA discipline meetings, team meetings, staff meetings, retreats and in-services as appropriate. Attend in-services to obtain 3 education hours per quarter. Participate in the on-call rotation as scheduled (Home Care only). Assist the Team Leader with other designated activities as necessary (scheduling, supply organization, answering office telephone, etc.) Demonstrate positive customer-service responsiveness according to agency standards. Flexible in meeting patient/family needs that require variable shifts and weekends. Participate in chart review quality improvement activities and other meetings as assigned. Participate in coordination of and communication with volunteer staff. Provide basic care-giving education to caregiver/family members, such as turning and positioning, transfer techniques and changing linens Maintain Transmission Based Precaution. Complete annual competency requirements. SUCCESS CAPABILITIES: Must be able to read and write English proficiently. Must be state tested nursing assistant in good standing Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Qualification Requirements * High school diploma or equivalent. * 1 year of customer service experience and/or administrative experience in an office environment preferred. * Strong verbal and written communication skills. * Strong customer service skills. * Strong data entry and computer skills with working knowledge of Microsoft Office applications. * Demonstrates ability to multi-task, problem solve and work independently. * Possesses the ability to operate a multi-line phone system. Essential Job Responsibilities * Greets visitors in a professional, friendly and hospitable manner and provides guidance and/or assistance as needed. * Answers incoming calls and routes to the appropriate person, department or voicemail. * Opens and distributes mail daily. * Provides assistance with agency mailings and other clerical needs as requested; enters agency surveys and other statistical information into the computer system as assigned. * Notifies staff of incoming deliveries or the presence of repair or maintenance personnel; ensures delivered items are distributed in a timely manner. * Notifies facilities of any ringing alarms. * Assists with the training and orientation of the agency's phone and voicemail systems. * Learns and utilizes technology made available by the agency to increase efficiency, communication and performance of duties. * Attends scheduled staff meetings; completes mandatory training. * Orders and monitors stock of consumable supplies for staff. * Ensures the confidentiality of patient-related material at all times. * Performs other duties as assigned.

THIS POSITION IS PART-TIME, 15 HOURS A WEEK. JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Assists with the daily operation of the Resale Shop. Supervises and delegates assignments to volunteer staff. WHAT YOU WILL DO: Assists Resale Shop Manager with: Pricing/research Sorting, pricing and other backroom tasks Preparing weekly net and gross sales reports Advertising and marketing Opening/closing store Maintaining wish book Assisting Development Office with mailing list Maintaining donation thank you acknowledgements Preparing floor and window displays Recording sales Sales Housekeeping Supervises and trains volunteer staff; delegates work assignments as needed to fulfill resale function in a timely an efficient manner. Provides Director of Volunteers with volunteer hours worked on monthly basis. Monitors and orders office/shop supplies. Attends monthly Resale Shop staff meetings and records meeting minutes. Attends Volunteer meetings. Acts in place of manager in his/her absence. Performs other duties as assigned by manger to maintain daily operations. SUCCESS CAPABILITIES: High school diploma, or equivalent. Retail and supervisory experience. Good customer relation skills. Good physical endurance. Good interpersonal skills with ability to interact well with wide variety of people. Ability to work flexible schedule with occasional weekend and/or evening hours. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44111 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Qualification Requirements: * Doctor of medicine or osteopathy degree from an accredited medical school with current license to practice in the state of Ohio and Michigan. * Board certified in family medicine, internal medicine, oncology, emergency medicine, or appropriate medical specialty. * Is Hospice and Palliative Medicine Fellowship trained and board certified or board eligible. * Must have or be eligible for membership in good standing on the medical staff accredited hospitals in the Hospice of Northwest Ohio service area. * Must have at least three years of experience in the practice of medicine. * DEA in Ohio and Michigan Essential Job Responsibilities: * Evaluates and manages patients with serious illnesses; assesses stage of illness and prognosis and recognizes signs and symptoms of terminally ill patients. * Recognizes and manages symptoms of serious illness and end-of-life disease. * Recognizes the need for psychological and spiritual support, as well as bereavement services. * Provides medical care to patients through phone calls, visits, and interdisciplinary team conferences. Reviews patient/family care and provides orders for medications and treatments that are consistent with the goals of care and meet the standards of hospice and palliative care. * Actively manages problems identified on the patient's plan of care and ensures orders are written to provide standard of care symptom management. * Available for consultation with the interdisciplinary team members regarding patient and family care. * Documents all medical interventions and pertinent conversations in the medical record in order to clearly reflect changes in the patient's status and decisions made regarding goals of care and treatment. Follows-up with changes to the plan of care and problem list to reflect findings and communicates changes to the rest of the interdisciplinary team. * Serves as a liaison between Sincera Palliative Medicine and the community physician; contacts the community physician as needed to keep him/her informed and to maintain an open line of communication about care of the patient.

JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Description: Hospice of the Western Reserve has provided palliative and end-of-life care, caregiver support, and bereavement services throughout Northern Ohio. Our services have grown to meet the requirements of a diverse 11 county area. Our core of our agency is the center of care. This is a 24/7/365 a year Contact Support Center, which provides services including: all incoming calls from prospective patients and families, physicians, clinical field staff, bereavement services, and long-term patient care (Navigator). This world class center is designed with highly trained, professional care takers to deliver a consistence, standardized method of providing care. Duties and Responsibilities: Support agents will be the first point of contact for those seeking hospice services. This role provides patients, physicians, and hospital facilities with guidance throughout the organization. Critical responsibilities of the agent providing all patient and physicians an unparalleled experience and support in the following capacities: interacting with patients via the phone to assess their clinical needs and requirements and/or maintain their health, initial screening of patient signs and symptoms, acts in collaboration with physician's care team, collaboration with trans disciplinary team, guides members towards and facilitate interaction with resources appropriate for care and well-being, utilizing resources available to uphold the population healthcare model, and any other questions or concerns. Duties can be work on phone as well as administrative follow up's duties to process a referral. Shift Schedule: Varies Roles and responsibilities typical tasks, duties, and responsibilities. Answer the first call from families, hospital staff, nurses, pharmacies, patients, and providers in a fast-paced inbound environment. Triage inbound calls for multiple TeamHealth facilities. Responsible for accurate documentation of patient information in agency's EMR and associated computer systems Relaying updated or new provider contact information to staff and management Upholds our support care standards by achieving individual goals on call quality, handle time , ready status in phone system adherence, and reliability. To help educate families of services available providing guidance of offerings at Hospice of the Western Reserve providing services and solutions to their questions regarding coverage, eligibility, billing, and policy changes. Provide helpful, empathetic direction for those individuals and families utilizing our services. Receive positive scores from Net Promoter Surveys on being helpful and resourceful for those utilizing services. Work administrative tasks to process a referral such as Bed assignments, ECIN, doc u sign, doctor approvals and electronic mailbox. Transfers calls to Clinical Agents as need be. Responding to incoming customer inquiries via phones, live chat, voicemail, or email. Making outbound calls to families and doctors to update and coordinate visits and care. Get needed approvals and documentation before sending to dispatch team, being very organized managing a designated assigned task. Qualifications/Experience: Knowledge of Hospice and palliative care preferred 2-4 years of support of office experience in medical setting Medical Terminology preferred Superior communication skills, both written and spoken Genuine desire to help people resolve problems and get the information they need. Excellent judgment and decision-making skills Ability to handle stress and conflict well Strong attention to detail, able to work in a team environment Ability to work with minimal direction and supervision Prolonged telephone use Prolonged sitting Proficiency with computers Demonstrate excellence and strong empathic phone and verbal communication with active listening skills. Familiarity with EMR systems and practices (Suncoast preferred) Customer focus and adaptability to different personality types Ability to multitask, set priorities and mange time effectively. Be able to listen, type and update records simultaneously. Mental Demands: Concentration/ Attentiveness High level of Decision Making Respond to unpredictability Detailed record keeping Great listening skills Independent Judgement and Discretion High levels of organization and prioritizing Manage multiple tasks without being flustered. Read, follow and Comprehend Instructions and work orders Relate to others, compassionate to all parties involved DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Job Description IS 32 HOURS A WEEK, FOUR 8-HOUR SHIFTS JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose-driven work! Do you? JOIN OUR FAMILY! The Nurse Practitioner will facilitate HWR's efforts to relieve suffering, enhance comfort, promote quality of life and foster choice in the presence of an advanced serious illness for all patients and families. The practice is based on competent clinical knowledge and focuses on clinical practice, education, collaboration, consultation and research related to palliative care. WHAT YOU WILL DO: Clinical Practice Participates in development and implementation of new programs that affect clinical practice Performs holistic patient assessment. Prescribes for symptom management and/or recommends symptom management to primary care providers. Performs medical history and physical exam in collaboration with the physician to develop a plan of care Coordinates care with team members and health care professionals involved in patient and family plan of care Reviews medical record including physician/consultant notes, lab and diagnostic test results. Formulates plan of care based on above data Provides follow-up to reassess the plan of care as determined by patient's goals. Participates in analyzing and evaluating clinical practice standards in terms of cost and quality Provides independent advanced practice nursing care within the scope of practice as delineated in State of Ohio Participates in development and implementation of new standards of practice for hospice and palliative care Consultation Ensures quality care across the continuum as an expert in palliative care Facilitates and/or participates in Transdisciplinary team conferences Serves as a consultant to staff caring for patients in hospitals, long-term care settings and home settings Serves as an expert consultant to healthcare professionals at the local, national and international levels to influence and advance clinical practice in palliative care Education Maintains a thorough knowledge of the current practice and literature relating to palliative care and facilitates the sharing of that knowledge with staff Educates patients and families on applicable areas of palliative care, such as interventions for pain and symptom management, and choice in end-of-life care Empowers patients and families to identify and meet goals of care Provides education to HWR staff in areas of palliative care Provides education to outside agencies, hospitals and long-term care settings on principles of palliative care Collaboration Maintains a standard care agreement with HWR Medical Directors Works as part of a team Collaborates with members of the palliative care team Collaborates with health care professionals as appropriate within the community Facilitates communication between nursing staff/physicians and patient/family Participates on HWR committees Participates in quality improvement activities Maintains and cultivates professional relationships in healthcare that strengthen HWR's strategic marketing plan Fulfills professional growth through involvement in professional organizations, presentations and publications Research Participates in agency research endeavors Presents findings of research internally and at professional conferences Accountability Participates in peer reviews Adjusts to changes in workload and schedules based on changing departmental and organizational priorities Maintains national certification Seeks palliative care educational opportunities to increase knowledge Teaches and lectures for continuing education programs Presents at multidisciplinary patient care conferences Serves as a preceptor to Advanced Practice Nurses SUCCESS CAPABILITIES: Maintains a current Registered Nurse license in state of Ohio Maintains a current Certificate of Authority in state of Ohio Master of Nursing Degree Minimum of two years in clinical setting Must be flexible and have problem solving skills, prioritize and demonstrate healthy coping strategies Ability to demonstrate excellence in written and oral communication Ability to meet patient/family needs that require variable hours Knowledge of hospice and palliative care clinical standards of practice, policies and procedures Ability to practice in accordance with HWR clinical standards of practice, policies and procedures Ability to establish and maintain collaborative working relationships with HWR employees, community and healthcare providers Ability to provide own transportation Must have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS This is medium to heavy work requiring the exertion of up to 75 pounds of force occasionally and up to 20 pounds of force frequently, and the use of appropriate safety transfer techniques and body mechanics when moving, transporting, etc. of patients, sometimes in excess of 100 pounds; work requires stooping, reaching, standing, walking, lifting, fingering, grasping, and feeling; vocal communication; hearing; visual acuity and color perception. Employee understands and accepts possibility of exposure to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, and adverse effects of inclement weather that may occur. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************

JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! The Clinical Manager (Internal; Clinical Team Leader) is responsible for general management, supervision and leadership of a hospice transdisciplinary team. Demonstrates knowledge of and commitment to organization's mission, culture, fiscal, customer service and management principles. Acts as Hospice of the Western Reserve's representative to hospitals, medical community and external providers. Essential Functions: Maintains open communication and networking with other hospice offices. Coordinates cross coverage as needed Assists with consultation and coordination of services involving any agency providers, nursing facilities and/or physicians Provides management and leadership of a hospice team. Coordinates and supervises all clinical staff in relation to program and clinical services. Participates in the selection, orientation and evaluation of clinical staff. Oversees case assignments for team. Provides direct patient and family care as appropriate and may include supervised home visits with staff members. Facilitates or oversees the facilitation of care conferences for team. Provides assistance to the team in identification and resolution of problems and concerns in patient/family care and in the plan of care. Provides clinical guidance/education through team and staff meetings. Provides consultation to all team members related to specific patient/family care needs. Assists in staff development and educational programs for the team. Assists in the coordination of volunteers and volunteer training. Oversees continuing compliance with internal and external regulatory standards including Medicare, Medicaid, licensure, JCAHO, corporate compliance and agency policies/procedures. Possesses a thorough understanding of Medicare hospice regulations and other regulatory hospice requirements as it relates internally and to all external relationships Participates as required in the QA process pertinent to hospice service; focus on Quality Scores and Public Reporting Participates in public relations, community outreach and promotion of HWR and Advisory Councils Assists with all survey preparation and coordination Collaboration with Centralized Medical Records for oversight of clinical records Demonstrates fiscal responsibility for the team budget through the judicious allocation and monitoring use of resources. Review variance reports and maintain Compass standards Demonstrates and promotes positive customer service responsiveness internally and externally according to agency standards Participates in on-call as assigned. Serves on committees as assigned. Performs other duties as assigned. Requirements: RN License or other related Clinical Professional License BSN Clinical background with Bachelor's degree preferred. Hospice/Palliative Care experience preferred. Supervisory experience preferred. Independent and analytical thinker Previous experience in hospice or health care operations preferred Working knowledge of basic Microsoft Office Suite applications DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44111 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Job Description SCHEDULE IS MONDAY-FRIDAY 4:00 PM-7:00 PM JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Set up and serve meals for patients, cafeteria and catering. Ware washing. Maintain cleaning and sanitation standards for kitchen, cafeteria and catering. WHAT YOU WILL DO: Patient Food Service Pull cold items for patient meal service per tally and setup on patient trayline Set up hot food on patient trayline Serve hot and cold foods per meal ticket selections and per serving standards Transport patient trays to wings/pavilions for delivery by clinical staff Prepare and deliver late trays Breakdown patient trayline after meal service; work with cook to manage leftovers Wash pots/pans from serving line; clean and sanitize trayline equipment At designated times, pick up carts with dirty trays from meal service Wash patient dishes Follow guidelines for trash, dirty linen and recyclable collection Sweep and mop floors Accurately complete all documentation as specified Provide backup for menu aide, if trained, for preparation and completion of menus and tallies Menu Aide (if specified) Accurately maintain dietary patient census, assure correct menu for diet order Interact with patients and families in the daily selection of menu choices Accurately tally patient menu selections for hot and cold foods Catering Service Set up and break down catering events as assigned Cafeteria Service Set up cafeteria line with food/beverages and supplies for meal service needs Serve in cafeteria according to portion and service standards Operate POS system; reconcile cash drawer Clean and sanitize cafeteria serving areas, tables and chairs Miscellaneous Answer phone per protocol and make simple diet changes as indicated Other duties and functions as assigned based upon patient, team and agency needs SUCCESS CAPABILITIES: Must be able to read, write and carry out instructions Minimum of one year healthcare food service experience preferred Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Provide personal care under the supervision of a nurse according to the patient's plan of care. Collaborate with transdisciplinary team in a variety of settings. WHAT YOU WILL DO: Provide personal care and assist with ADL's according to the POC. Provide safe environment for patients. Safely ambulate/transfer patient as appropriate. Assist with passive and active ROM exercises as directed by the nurse. Prepare nutritional snacks as appropriate for the patient. Under the supervision of the nurse, assist patient with pre-poured medications that are ordinarily self-administered and that are prescribed by a physician under the supervision nurse (Home Care only). Under the direction of the nurse, perform simple wound care, skin care, and bowel care protocols according to the plan of care where appropriate. Recognize and promptly report any changes in the mental or physical status of the patient to the nurse. Record in clinical record, on appropriate documents, the activities provided and observations of patient at the time of visit. Complete all charting, timesheets and mileage logs as defined by the agency policy and procedures. Attend and actively contribute during patient care conference. Participate in HNA discipline meetings, team meetings, staff meetings, retreats and in-services as appropriate. Attend in-services to obtain 3 education hours per quarter. Participate in the on-call rotation as scheduled (Home Care only). Assist the Team Leader with other designated activities as necessary (scheduling, supply organization, answering office telephone, etc.) Demonstrate positive customer-service responsiveness according to agency standards. Flexible in meeting patient/family needs that require variable shifts and weekends. Participate in chart review quality improvement activities and other meetings as assigned. Participate in coordination of and communication with volunteer staff. Provide basic care-giving education to caregiver/family members, such as turning and positioning, transfer techniques and changing linens Maintain Transmission Based Precaution. Complete annual competency requirements. SUCCESS CAPABILITIES: Must be able to read and write English proficiently. Must be state tested nursing assistant in good standing Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44114 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

Qualification Requirements * Graduate of an accredited school of registered nursing; BSN preferred. * Currently licensed as an RN through the Ohio Board of Nursing. preferred. * Two years of leadership in hospice care is required. * Has working experience charting in an EMR system, NetSmart system preferred. * Possesses the ability to analyze information, formulate and implement effective plans for using information. * Possesses clinical expertise related to critical thinking, assessment, problem-solving, and technical skills. * Possesses strong verbal and written communication skills; demonstrates ability to communicate effectively with patients, families, and team members. * Has the ability to work independently and within an interdisciplinary team. * Demonstrates strong organizational, time management, and prioritization skills. * Understands the hospice philosophy, principles of death/dying, concepts of pain/symptom management, and adult teaching/learning principles. Essential Job Responsibilities * Oversees the daily and strategic operations of the Homecare department. * Leads by example and upholds the culture, standards, and values of the agency. * Directs the Team Leaders to ensure the safe, effective, and timely delivery of high-quality hospice services. * Monitors and assures the utilization of the agency's resources is consistent across the homecare teams. * Works with the other clinical director to ensure there are no internal barriers to inpatient access. * Ensures effective policies and procedures are in place and are followed for the continuity of patient care for all patients and families transferring between the homecare, long-term care facilities, and inpatient settings. * Ensures the overall safe, effective, and timely delivery of hospice care to patients and families and assures customer service standards are upheld. Addresses concerns brought forward by patients, family, and staff. * Identifies and initiates opportunities to improve quality and increase efficiencies. * Works with the Team Leaders to ensure appropriate staffing levels are in place as the census increases or decreases; ensures staffing costs are within budget. * within budget. * Teaches and mentors Team Leaders and ensures continued improvement of employees' knowledge, skills, and abilities. * Develops/improves processes to ensure employees can function at the highest level to be efficient and productive. * Partners with the executive team and other Directors in achieving the agency's short-term and long-term strategic goals. * Provides direct supervision of assigned staff and holds employees accountable to established agency performance standards. Inspects the work of Team Leaders, monitors staff productivity, and provides regular performance feedback; conducts annual performance evaluations on time. * Conducts monthly staff meetings and ensures the effective and positive communication of agency information and goals. * Manages contracted therapy services and ensures costs are within budget. * Maintains knowledge and understanding of Medicare, Medicaid, Joint Commission, state, and agency standards/regulations, and ensures the team's compliance with these standards/regulations. * Participates in the agency's Quality Improvement program and ensures the successful implementation of performance improvement initiatives. * Responsible for ensuring self and staff learn and utilize technology made available by the agency to increase efficiency, communication, and performance of duties. * Holds in strictest confidence all patient information and discloses information only to persons authorized by Hospice. * Performs other duties as assigned.

Qualification Requirements * Doctor of medicine or osteopathy degree from an accredited medical school with current license to practice in the state of Ohio and Michigan. * Maintains hospice and palliative medicine board certification. * Has completed the UNIPAC or will complete within first 6 months of employment. * Must have or be eligible for membership in good standing on the medical staff accredited hospitals in the Hospice of Northwest Ohio service area. * Must have at least three years of experience in the practice of medicine. * Current DEA in Ohio and Michigan. * Must be a licensed driver with an automobile in good working condition and is insured in accordance with state and agency requirements. * Has working experience charting in an EMR system, Netsmart and EPIC are preferred systems Essential Job Responsibilities * Evaluates and manages patients with terminal illnesses; assesses stage of illness and prognosis and recognizes signs and symptoms of impending death. * Writes appropriate prescriptions of opioids and adjuvant medications for pain management in end of life; makes dosage conversions between various opioids and between oral, dermal and parental routes of administration; understands methods of rapid titration for severe pain. * Recognizes and manages symptoms often associated with end of life disease including but not limited to, dyspnea, fatigue, nausea and vomiting, diarrhea, constipation, bowel obstruction, hemorrhage, and altered mental status. * Recognizes the need for psychological and spiritual support, as well as bereavement services. * Provides medical care to patients through phone calls, visits and Interdisciplinary team conferences. Reviews patient/family plan of care and provides orders for medications and treatments that are consistent with the goals of care and meet the standards of hospice and palliative care. * Actively manages problems identified on the patient's plan of care and ensures orders are written to provide standard of care t symptom management. * Available for consultation with the interdisciplinary team members regarding patient and family care. * Provides hospice medical care wherever the patient is living including the patient's home, extended care facility, assisted living facility, hospital or the hospice inpatient center. * Provide palliative medical care in the hospital, Toledo Clinic Cancer Center, Sincera consult room and where the patient lives. * Performs visits for patients who have been referred for a pre-admission to hospice consultation or for palliative care. This visit may determine eligibility for hospice care, assist with the patient and family in clarifying goals of treatment, and/or establishing appropriate medical interventions. * For patients in the hospice inpatient center, performs a focused initial medical assessment to document the medical circumstances for inpatient services. Communicates regularly with community physicians regarding care of his/her patients in the inpatient center. Is an active member of the IDT to assist discharge planning of patients as needed. * Documents all medical interventions and pertinent conversations with family in the medical record in order to clearly reflect changes in the patient's status and decisions made regarding goals of care and treatment. Follows up with changes to the plan of care and problem list to reflect findings and communicates changes to the rest of the interdisciplinary team. * Serves as a liaison between Hospice of Northwest Ohio and the community physician; contacts the community physician as needed to keep him/her informed and to maintain an open line of communication about care of the patient. * Works willingly with the physician liaison and participates in physician/ community events as scheduled. Is seen in the community as a HNWO hospice physician or Sincera physician who is a valuable resource in hospice and palliative care. * Participates in the on-call rotation as needed and responds to calls in a timely manner by managing phone calls, visits and documentation of care provided to patients in all care settings. * Provides ongoing education to hospice and palliative care team members in a positive, constructive manner. * Assists with medical student/resident education and provides community education and outreach in the medical community. * Performs teaching rounds with the University of Toledo Medical Center residents and students as needed. * As an academic faculty member participated in appropriate lectures, committees, Vital Talk education and student education. * With personal academic salary will complete 9 hours of resident and student didactic education or committee work before entering teaching hours on her HNO time sheet. * For every new one hour lecture, can claim 2 hours to prepare for lecture. * Works with other team members to assist in getting the work done and accepts the unpredictability of the daily workflow while meeting the needs of the patients and the agency. Provides back-up to the other physicians as needed. * Embraces agency changes (e.g. technological, patient demographics, and consultative/palliative care). * Understands and complies with all hospice regulatory standards which physicians are responsible for including admission, initial certification, recertification and discharge of hospice patients. * Stays up to date regarding hospice and palliative care knowledge and skills. * When eligible, seeks hospice and palliative care certification. * Responsible for learning and utilizing technology made available by the agency to increase efficiency, communication and performance of duties. * Participates in monthly record review as requested. * Participates in the agency's Quality Improvement program. * Attends staff meetings and completes all mandatory training. * Holds in strictest confidence all patient information and discloses information and data only to persons authorized by Hospice. * Performs other duties as assigned.

Job DescriptionTHIS POSITION IS PART-TIME, 15 HOURS A WEEK. JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR EMPLOYEES! We live our shared core values in everything we do: COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP . We have a passion for purpose driven work! Do you? JOIN OUR FAMILY! Assists with the daily operation of the Resale Shop. Supervises and delegates assignments to volunteer staff. WHAT YOU WILL DO: Assists Resale Shop Manager with: Pricing/research Sorting, pricing and other backroom tasks Preparing weekly net and gross sales reports Advertising and marketing Opening/closing store Maintaining wish book Assisting Development Office with mailing list Maintaining donation thank you acknowledgements Preparing floor and window displays Recording sales Sales Housekeeping Supervises and trains volunteer staff; delegates work assignments as needed to fulfill resale function in a timely an efficient manner. Provides Director of Volunteers with volunteer hours worked on monthly basis. Monitors and orders office/shop supplies. Attends monthly Resale Shop staff meetings and records meeting minutes. Attends Volunteer meetings. Acts in place of manager in his/her absence. Performs other duties as assigned by manger to maintain daily operations. SUCCESS CAPABILITIES: High school diploma, or equivalent. Retail and supervisory experience. Good customer relation skills. Good physical endurance. Good interpersonal skills with ability to interact well with wide variety of people. Ability to work flexible schedule with occasional weekend and/or evening hours. DETAILS: Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts Tuition Assistance Non-exempt role Technology Package Protocols in place for wellbeing during COVID-19 CONDITIONS OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to provide exemption documentation Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed Provide an active driver's license Ability to provide proof of eligibility to work in the United States. High level of integrity, ethics and professionalism. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who may need reasonable accommodations to complete the application process may contact: Careers at Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland, OH 44111 ************ or ********************* Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.