Hospice of The Valley jobs - 44 jobs

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** The Desktop Support Technician maintains, anaylses, troubleshoots, documents and repairs desktop systsms, hardware, software and peripherals. Supports and maintains incident tickets keeping user's, management, peers and the Help Desk aprised of activities. **Responsibilities** § Assures quality customer service to all customers; promotes positive human relationship and contributes to supportive and cooperative work environment. § Maintains desktop hardware and peripheral inventory with an attention to detail when maintaining asset records. § Act as a SME (Subject Matter Expert) for all desktops platforms, software integration, Windows technologies and Directory Services. § Act as a SME (Subject Matter Expert) for all mobility operations (ie. IOS and Android Platforms) and management consoles (ie. Mobile Iron) § Collaborates with colleagues and Network Team to support user account information including rights, security and systems groups. § Pursues additional research as needed to support optimal Desktop strategies are practiced at HOV. § Product evaluation and documentation. Accurately detail their findings to a wide audience ranging from senior management to peers. § Core Build engineering using tools such as WDS, SCCM, software and driver integration. § Assures optimal hardware configuration for compatibility and performance (e.g. BIOS, Hyperthreading, etc). § Provides consultation to IS department for projects as needed, including testing new software, building/modifying the PC hardware and software. § Provides guidance to Service Desk team members. § Participates in after hours on-call support and weekend/holiday coverage responsibilities. **Minimum Qualifications** § Associates degree in computer science or related field. § A+ or Network + or MCP certification. § 3-5+ years in a large corporate multi-site environment. § 3+ years developing and deploying unattended operating system installations for workstations/desktops/laptops with an in-depth understanding of hardware-independent imaging capabilities. § 3+ years scripting experience utilizing a variety of languages such as VB Script, Powershell and/or WinBatch or other programming languages. § 3+ years troubleshooting and enhancing desktop security and configuration management through Group Policy Objects (GPO) as well as the ability to create custom policies. **Preferred Qualifications** § MCDST certification preferred. § ITIL certification preferred. § Performs technical support for the Voice systems, including backend Avaya servers, switches and handsets. § Maintains voice and data cabling infrastructure. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Manage Illinois Administrator On-Call duties and responsibilities Support Program and Telecare with direction on escalated patient care and customer service concerns Support Program and Intake with direction on new referral appropriateness and appointment staffing. Directly handle escalated calls: routine patient care, continuous care, revocations, HME, pharmacy, customer service, etc. Manage need for after-hours on-call Program and Care Connection Center field staffing/ overtime needs Facilitate daily pre-shift meetings with Telecare Team Leaders Facilitate weekly Telecare Patient Care Administrator calls Complete all required shift reporting and documentation in timely manner Communicate directly with Telecare and Program Patient Care Administrators as needed/directed Facilitate and/or attend meetings as schedule and/or required Notify appropriate Program and/or Care Connection Center management team member(s) of all patient record documentation enhancement opportunities. Collaborate with Telecare PCA, Program PCA, HME, and Pharmacy Management on all clinical and customer service enhancement opportunities. Responsible for on-call management team duties, as scheduled. QUALIFICATIONS Two years of hospice experience Two years of home health experience preferred Two or more years related experience supervising an Operations team in an overnight/alternate-hours environment. Call Center/Customer Service management experience preferred. Proven success in supporting strategic plans and attaining goals in a fast-paced, dynamic environment. Expert in the delivery and monitoring of customer interactions. A solid track record of managing clinical and customer service complaints Experienced in leading, supervising, and supporting clinical and customer service agents Ability to research and analyze information and data to arrive at and articulate valid findings. This includes root cause analysis, to build recommended corrective action plans. Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with team members. Superior ability to effectively communicate at all levels both verbally and in writing Ability to develop spreadsheets, and use word processing and database computer software as well as MS Excel, Word and PowerPoint. Prior experience in working collaboratively with other functional leaders to drive strategic initiatives and action plans. Must be highly organized and able to manage multiple responsibilities. Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork. EDUCATION Associates degree in Nursing or related field from an accredited college or university or the international equivalent required. Bachelor's Degree preferred. Current Registered Nurse License (with no current/pending restrictions) required. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

Hospice of the Valley is a national leader in hospice care and has been serving Northern Pinal County over 15 years, Tucson and surrounding areas for over 2 yrs and Maricopa County for 49 years. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** Generates referrals and admissions from physicians, skilled nursing/assisted living facilities, group homes, managed care case managers, community agencies, church and faith communities and other contacts, gaining exposure, enhancing relationships, and informing contacts of HOV programs and services. **Responsibilities** § Develops and maintains positive relationships with referral sources. § Promotes and differentiates HOV services and programs. § Monitors and analyzes referral activity/trends and facilitates continuous improvement. § Participates in strategic management of market plan. Ensures current and accurate customer database. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Preferred Qualifications** § Bachelor's degree in business administration, marketing or healthcare preferred. § Healthcare/hospice experience preferred. - Minimum two years sales/business experience. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award-winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Job Description Join our dedicated team at American Premier Hospice in Phoenix, AZ, where your compassion can make a genuine difference in the lives of those needing support in their final journey. As a Full-Time Hospice Aide, you'll have the unique opportunity to provide essential bedside care, build meaningful relationships with patients and their families, and create lasting memories that honor their wishes. This hands-on role allows you to work onsite, ensuring you're directly involved in delivering personalized care, all while receiving immediate feedback from the families you assist. You'll be an integral part of a skilled team that values empathy and respect, making each day rewarding and fulfilling. Embrace the chance to impact lives positively while growing professionally in an environment that nurtures your passion for hospice care. Apply now to be a vital part of our mission! Your day as a Hospice Aide As a Full-Time Hospice Aide at American Premier Hospice in Phoenix, AZ, you will engage in essential daily tasks that ensure the comfort and dignity of our patients. You can expect to assist with personal care, including bathing, dressing, grooming, and meal preparation, catering to each individual's unique needs. Your role will also involve monitoring vital signs and reporting any changes to the healthcare team, ensuring that every patient receives optimal care. Additionally, you will provide emotional support to patients and their families, facilitating conversations that honor their wishes and promote peace during this critical time. You will maintain a clean and safe environment, assisting with light housekeeping as needed. Expect to collaborate closely with nurses and other healthcare professionals, participating in care plan meetings to enhance the quality of care delivered. Your compassionate presence will make a significant impact on our patients' lives every day. Are you a good fit for this Hospice Aide job? To thrive as a Full-Time Hospice Aide at American Premier Hospice in Phoenix, AZ, several key skills and qualifications are vital for success in this rewarding role. A high school diploma or equivalent, along with completion of a state-approved Certified Nursing Assistant (CNA) training program, is essential, as is current CNA certification. Preferred applicants will have at least one year of experience as a hospice aide or nursing assistant in various healthcare settings, such as hospitals or long-term care facilities. Exceptional compassionate care is paramount, demonstrating the ability to assist patients with daily activities while upholding their dignity. Your keen observation skills will allow you to monitor and document changes in patients' physical and emotional conditions accurately. Strong communication skills will enable effective interactions with patients, families, and team members. Team collaboration is crucial, along with the physical stamina to perform necessary tasks. Lastly, emotional resilience and a commitment to compliance with hospice policies are crucial to ensuring the highest standards of patient care. Ready to join our team? We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!

WHO WE ARE We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978. Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and an expanding network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives. Our priority is to care: For our patients, for each other, and for the future. WHAT YOU'LL DO As a home care hospice physician, you will use your compassion, communication skills and deep expertise to build meaningful relationships with patients and families, providing the highest-quality care at the most challenging point in life. You will see the person behind each prognosis and create care plans centered around the patient's wishes, needs, and beliefs, often working in concert with the patient's primary care physician. Manage approximately 45-60 patients in their home settings via an interdisciplinary team approach. Make visits in-person and via telehealth. Participate in Weekly team IDG meetings. With your strong sense of commitment, you will advocate for your patients, discussing goals for their care while addressing their hopes and fears. You will live the hospice mission, seeking teachable moments everywhere, and educate patients, caregivers, and the communities you serve on the benefits of compassionate, dignified end-of-life care. WHERE YOU'LL WORK Each day is different. You will spend most of your time caring for hospice patients and families wherever they call home, whether that means a private residence or an assisted living/skilled nursing facility. Once a week, you'll visit your local program office to discuss cases with members of your interdisciplinary team, including social workers, chaplains, and nurses. All of these roles collaborate to provide holistic support for the patients and families we serve. WHAT'S EXPECTED FROM YOU VITAS physicians must be licensed to practice medicine or osteopathy in the state in which their program operates. In addition to being board-certified or board-eligible in hospice and palliative medicine, internal medicine, family practice, or a related specialty, you should be familiar with the principles of hospice and registered with the DEA. You'll also have the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude. You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey. SPECIAL INSTRUCTIONS TO CANDIDATE EOE/AA M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Position Profile_** Th Revenue Cycle Specialist ensures accuracy and completeness of claims billed to multiple payors for hospice, in-home primary care, palliative care and/or dementia care. Analyzes reasons for payments less than expected and effectively works to resolve with appropriate payment. Manages assigned accounts receivable aging at targeted levels to facilitate cash flow. **_Responsibilities_** + Collects and coalesces information to prepare bill for claim submission. + Bills assigned payers and programs. + Assures timely collection of unpaid accounts receivable from assigned payers. + Maintains accurate accounts receivable data in EMR. + Communicates with internal and external customers in a professional and timely manner. + Assures accurate data entry of Medicare, Medicare Advantage, commercial insurance, and self-pay payments and adjustments to patient accounts, if applicable. + Maintains professional knowledge and enhances professional skills. + Adheres to high standards of personal and professional conduct. **_Minimum Qualifications_** + Minimum of 3 years of healthcare revenue cycle experience. + Knowledge of Medicare, Medicare Advantage, commercial and AHCCCS insurance and billing regulations and guidelines. + Strong interpersonal, verbal and written communication skills. + Ability to influence/persuade and gain commitment from others. + Professional image, enthusiastic attitude and self-motivated work ethic. + Excellent computer skills, including intermediate-level Excel. + Strong math and data entry skills, including 10-key by touch. **_Preferred Qualifications_** + Athena and/or HomeCare HomeBase experience. + Physician practice and/or Hospice billing experience.

WHO WE ARE At VITAS Healthcare, we've been the nation's leading end-of-life care provider for more than 45 years. We're not just a hospice company-we're a mission-driven movement built on compassion, support, and growth When you join VITAS, you're stepping into a culture that invests in you: your development, your goals, and your impact. With programs in 15+ states and a nationally recognized employee experience, we promote from within, reward performance, and support ambitious professionals ready to make a difference. WHAT YOU'LL DO As a VITAS Representative, you'll be at the front line of change-educating physicians, healthcare leaders & professionals about the value of hospice care. You'll: Build trusted relationships with physician, healthcare leaders & professionals Confidently guide referral sources through understanding the prognostication, the value proposition of hospice & how to have effective conversations for families facing serious illness Champion the benefits of the Medicare hospice benefit Work alongside clinical partners to ensure patients receive the right care at the right time This is a role for someone who's ready to grow, eager to learn, and driven to serve. WHERE YOU'LL WORK You'll be based out of a local VITAS office and actively engaging across your territory. Whether it's a physician's office, hospital, or care facility-you'll go where the need is, always focused on making meaningful connections. WHAT WE'RE LOOKING FOR You're a strong communicator. You thrive on challenges. You're passionate about helping others and hungry to learn a meaningful, evolving business. If you're a motivated professional who wants to grow into a mission-aligned career, you'll find the tools, mentorship, and momentum here. At VITAS, we value: Adaptability in dynamic, people-driven environments A solution-oriented mindset that thrives on overcoming obstacles The heart and drive to connect, educate, and truly make a difference WHY THIS MATTERS Every day, you'll help ensure that patients and families receive comfort, dignity, and peace at life's most important moments. And in doing so, you'll grow your career, your confidence, and your sense of purpose. This is more than a sales role-it's a calling. Ready to answer? QUALIFICATIONS Minimum 2 years sales experience or in healthcare services preferred Participated in competitive team environment that involved individual accountably and teamwork Able to demonstrate examples on critical thinking and created solutions Past military service a plus Experience with volunteer organization a plus Hospice experience preferred but, not required Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals Strong customer service, sense of urgency and problem solving skills Time Management and Organizational Skills Demonstrated knowledge and successful application of a need satisfaction selling process Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships Strong interpersonal skills within all levels of an organization EDUCATION Bachelor's degree preferred

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **Position Profile** Responsible for the planning and coordination of projects and activities for designated web-related and other projects for the agency. Assures quality customer service to all customers; promotes positive human relationships and contributes to supportive and cooperative work environment. **Key Responsibilities** + Plans, directs, and coordinates activities of designated projects (internet and others) to ensure that goals or objectives of projects are accomplished within prescribed time frame, budget and functional specification parameters. + Set and manage project expectations with team members and other stakeholders. + On web-related projects, works closely with IS/HOV staff members. + Consults with IS management to identify focal point areas to apply project management skills. + Serve as primary liaison with outside vendors(s), web and others as projects dictate, to successfully manage internet related and other projects from beginning to end. + Prepare status reports summarizing activities. + Works with internal technicians to troubleshoot technical problems with Internet based programs. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + Bachelor's Degree or equivalent experience in Information Management or related field. + Minimum of 5 years of healthcare leadership experience. + Minimum of 5 years experience establishing and supporting ITSM processes and tools. + PMP or equivalent certification. + Minimum of 5 years of progressive project management, Information Technology, or media management experience to include three years in vendor manager role. + Broad knowledge of Information Technology general functions (e.g., desktop computer software, Internet Technologies, HIPPA regulations). + Excellent computer skills in Microsoft Windows. + Excellent communication skills and organizational, analytical and problem-solving skills. A Hospice of the Valley is an equal employment opportunity employer.

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Position Profile_** The Patient Access Representative (PAR) role is crucial in facilitating exceptional patient experiences, starting with responding to telephone inquiries and managing incoming calls from patients, their families, and other individuals. The PAR addresses requests, resolves concerns, and facilitates communication with other members of the healthcare team. The Patient Access Representative (PAR) is responsible for gathering patient information, creating admission and discharge paperwork, providing explanations of policies and procedures, and addressing patient inquiries, concerns, and grievances. The PAR is responsible for scheduling provider visits. **_Responsibilities_** + Manages phone/email communications effectively and efficiently. + Performs staff assignments. + Ensures data integrity. + Assures paperwork completeness and timelines are met. + Performs all other duties as assigned. + Maintains professional knowledge and enhances professional skills. + Adheres to high standards of personal and professional conduct. **_Minimum Qualifications_** + High School diploma. + Minimum two years of related work experience including data entry. + Experience with Microsoft Office applications to include Excel, Word, and Outlook. **_Preferred Qualifications_** + Familiarity with medical terminology preferred. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance. . **Position Profile** The Senior Business Analyst (BA) works as a liaison between key business stakeholders and the Information Systems (IS) department. BAs are responsible for working with stakeholders to understand their business needs and working with IS partners to implement solutions that meet the business needs, goals and objectives. **Responsibilities** § Works on multiple projects as an analyst, sometimes as a business subject matter expert (SME) in multiple functions. § Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems. § Provides functional and technical expertise and direction for the development of complex enterprise-wide information system solutions. § Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations. § Works with team members on problem definition and understanding stakeholder needs. § Works with the development teams to ensure projects remain focused on the solution scope. § Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution. § Works with IS leadership to assist with the proper Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels. § Works with stakeholders and teams to ensure as-is and to-be business processes are documented. § Responsible for the development, writing and communication of business requirements documentation and ensures appropriate stakeholder sign-off. § Assists with the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology. § Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting. § Works with IS leadership in the initial budget estimates and resource requirements for solution implementation. § Oversees and consults on system and integration testing activities to ensure system is developed according to defined requirements. § Oversees user acceptance testing and obtains sign-off from business customers. § Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership. **Minimum Qualifications** + 5+ years' experience working in the healthcare/medical environment required. + Bachelor's degree from an accredited college or university in Information Systems MIS or equivalent experience. + Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects. **Preferred Qualifications** + 5+ years' experience in SDLC; solid understanding in multiple methodologies (Waterfall, Agile, etc.) Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** Provides professional counseling and in depth education about grief and loss to support those doing the work of mourning. **Responsibilities** § Responsible for delivery of Bereavement Services to survivors following the death of hospice patients throughout Maricopa County. § Assist in the development and facilitation of bereavement support groups in the community, as needed/requested. § Develops and maintains therapeutic relationships. § Provides comprehensive bereavement assessments. § Develops and maintains comprehensive plan of care. § Provides effective therapeutic counseling and support. § Contributes to HOV and the community with grief expertise and support. § Creates timely and accurate documentation. § Adheres to HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Master's degree in counseling, social work or other allied health field from accredited program. § Minimum of 1year recent experience in counseling individuals and/or groups regarding loss. **Preferred Qualifications** § Hospice experience preferred. § LPC, LMFT, or LCSW licensure preferred. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** This role provides skilled nursing care to patients in accordance with the treatment and plan of care designated by the patient, family, physician, and interdisciplinary team. The hospice home care nurse educates home care patients and families about the disease process, help manage and control pain and other symptoms and offer solace to those in distress. They are part of the interdisciplinary hospice team that supports people at critical junctures in their lives, making a difference in their quality of life. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care. The hospice home care nurse educates home care patients and families about the disease process, help manage and control pain and other symptoms and offer solace to those in distress. They are part of the interdisciplinary inpatient hospice team that supports people at critical junctures in their lives, making a difference in their quality of life. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care. This position provides valley-wide coverage throughout Maricopa County. **Responsibilities** + Develops and maintains therapeutic relationships. + Conducts comprehensive nursing assessment. (RN) + Provides accurate observation of patient needs. + Plans care and intervenes effectively. (RN) + Provides quality nursing care. + Provides effective pain/symptom assessment and management. + Promotes patient safety. + Facilitates smooth transition between care environments. + Provides effective patient/family/caregiver/caregiver teaching. + Supports the death/dying process. + Manages end-of-life ethical issues effectively. + Collaborates in providing patient care. + Creates timely and accurate documentation. + Utilizes resources effectively and efficiently. + Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + Graduate of accredited school of nursing. + Current Arizona RN or LPN licensure in good standing. + Minimum one year of recent experience in medical, surgical or critical care as a professional nurse. + Strong clinical assessment skills. + Excellent communication and interpersonal skills. + Solution driven, creative and resourceful problem-solving skills. + Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. + Proficient computer skills. **Preferred Qualifications** + Previous hospice or oncology experience. + Knowledge of the death/dying and bereavement process. + CHPN certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **Position Profile** Hospice of the Valley's Arizona Palliative Home Care (AZPHC) team provides support and oversight to seriously ill patients struggling with daily living and disease management. Palliative care focuses on the patient's physical, psychological and spiritual needs. The goal is to achieve the best quality of life available by relieving suffering and controlling pain and symptoms. The AZPHC social worker provides psychosocial support to patients and families by providing skilled social work intervention to include, but not limited to providing resources, referrals, education, supportive counseling, discharge planning case coordination and education. **Responsibilities** § Develops and maintains therapeutic relationships. § Provides comprehensive psychosocial assessments. § Develops and maintains comprehensive plan of care. § Provides supportive counseling. § Facilitates smooth transition from care environments. § Mobilizes community resources. § Provides effective patient/family/caregiver teaching. § Supports the death/dying process. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Assures patient safety. § Utilizes resources effectively and efficiently. § Adheres to HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Bachelor's degree in social work from an accredited school and a minimum of 3-5 years palliative care or hospice experience. § Must have demonstrated ability to assess emotional needs, as well as social needs of patients and their families. § Requires the ability to administer psychological/emotional assessment instrument and define treatment planning from results. § Excellent communication and interpersonal skills. § Ability to effectively collaborate with interdisciplinary team in providing patient care. § Solution driven, creative and resourceful problem solving skills. § Ability to function independently and effectively anticipate needs and problems. § Skilled in organizing and prioritizing work. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Must possess professional image, positive attitude, enthusiasm and self-motivation. § Comfortable in maintaining professional boundaries. § Proficient computer skills. § Broad understanding of community resources including those related to financial benefits. § Awareness and sensitivity to cultural diversity. § Knowledge of self-care, personal boundaries; abilities, limits and inner resources. § Current Arizona Driver's license and automobile insurance. **Preferred Qualifications** § Master's degree in Social Work from an accredited school and a minimum of one year social work experience in a health care setting (hospital, home health, hospice, behavioral health.) § Previous hospice experience. § LCSW or LMSW licensure. § Bilingual abilities a plus. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Pay: up to** **$1800 Attendance Bonus per year and up to $300 -$500 Bilingual Bonus per year** **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** This role provides individualized quality care to patients (bathing, grooming and personal care) and develops personal connections that support both patient and family. Home care aides work under the supervision of a registered nurse and are part of an interdisciplinary home care team. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care. **Responsibilities** + Develops and maintains therapeutic relationships. + Provides accurate observation of patient needs. + Provides quality personal care. + Assures patient safety. + Provides effective patient/family/caregiver teaching. + Collaborates in providing patient care. + Creates timely and accurate documentation. + Utilizes resources effectively and efficiently. + Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + Current Arizona C.N.A. or Caregiver. + Excellent communication and interpersonal skills. + Solution driven, creative and resourceful problem solving skills. + Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. + Proficient computer skills. **Preferred Qualifications** + Previous hospice experience. + CHPNA certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** The Phone RN triages phone calls from patients, families and caregivers applying medical and emotional interventions for symptom management; informs team members of changes and coordinates the work of visit nurses on assigned shift. Serves as member of an interdisciplinary care team. Scope of practice in this role is provided solely via telephone consultation. This position is based out of our ___________office located in ________. **Responsibilities** § Develops therapeutic relationships. § Manages phone calls effectively and efficiently. § Processes timely and accurate patient status reports. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Utilizes resources effectively and efficiently. § Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Graduate of accredited school of nursing. § Current Arizona RN licensure in good standing. § Minimum one year of recent experience in medical, surgical or critical care as a professional nurse. § Strong clinical assessment skills. § Excellent communication and interpersonal skills. § Solution driven, creative and resourceful problem solving skills. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Proficient computer skills. § Minimum two years of recent experience in medical, surgical or critical care nursing. **Preferred Qualifications** § Previous hospice or oncology experience. § Knowledge of the death/dying and bereavement process. § CHPN certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **Position Profile** Responsible for assisting the HOV leadership team with patient data flow throughout the clinical operational unit to assure maximal efficiency, effectiveness and integrity; serving as a liaison to clinical and non-clinical staff regarding patient data management and applications utilizing patient data. Responsible to provide ongoing field staff support / consultation to assist the clinician to integrate the electronic medical record functionality into their daily operations as hospice caregivers. **Responsibilities** § Provides assistance with supporting implemented software applications. § Acts as liaison to ensure the system meets the user's needs. § Ensures the maintenance of adequate software systems documentation. **Minimum Qualifications** § Associates or Bachelor's Degree. § Previous experience with clinical documentation software. § 5 + years' experience in healthcare service delivery required. § Strong knowledge of Microsoft Office applications. **Preferred Qualifications** § Nursing degree preferred. § Previous homecare or hospice experience is preferred. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance. **Position Profile** Responsible for overseeing and executing all aspects of the credentialing and re-credentialing processes for individual healthcare providers (physicians, advanced practice providers, allied health staff) and all HOV entities. This role ensures that all providers and entity licenses and accreditations are current and that the organization maintains full compliance with federal, state, and appropriate accreditation standards as well as meeting payor partner requirements. **Responsibilities** + Manages provider credentialing. + Manages the timely processing of initial applications and re-credentialing paperwork for all medical staff members. + Conducts comprehensive primary source verification of provider credentials, including education, training, licensure, board status, malpractice insurance, and work history. + Utilizes authoritative databases (OIG Exclusion List (LEIE), CAQH Provider Data Portal, PECOS, National Plan & Provider Enumeration System (NPPES) and National Practitioner Data Bank (NPDB), Nursys and Board Certification Databases) to screen providers for disciplinary actions, exclusions, or sanctions. + Assists with the enrollment and re-enrollment of individual providers with third-party insurance payers, Medicare, and Medicaid to ensure timely reimbursement. + Ensures no licenses/certifications expire before renewal. + Manages Entity credentialing. + Tracks and manages renewal timelines for entity licenses including state health department licenses, CLIA waivers and DEA registrations. + Submits revalidations as needed to ensure consistent licensure. + Procures new Medicare numbers upon leadership request and ensures all entity Medicare numbers remain active as appropriate. + Assists in preparing documentation for regulatory audits and reviews as applicable. + Ensures facility policies and procedures related to credentialing remain compliant with current federal and state regulations. + Verifies that all required entity-level documentation is available and current for managed care contracting purposes. + Provides quality administrative support. + Supports other related processes and administrative tasks as needed. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + Minimum of 3-5 years of experience in a medical staff services or credentialing role, ideally involving both provider and facility responsibilities. + Experience using specialized credentialing software. + Experience with PECOS. + Strong working knowledge of provider and entity credentialing requirements and processes. + Knowledge of medical terminology. + In-depth understanding of applicable compliance standards from relevant accrediting agencies **Preferred Qualifications** + Experience with primary care and specialty practices and hospice. + Associate's degree. + Certified Provider Credentialing Specialist (CPCS) certification from the National Association Medical Staff Services (NAMSS) strongly preferred. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** The Admission nurse provides initial nursing intake assessments in various settings to facilitate a smooth transition into Hospice of the Valley programs. The Admission Nurse also develops relationships with facility and community referral sources and promotes exemplary customer service. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care. **Responsibilities** § Facilitates smooth transition and admission of patients from health care settings into HOV programs. § Promotes HOV services and programs. § Develops and maintains therapeutic relationships. § Conducts comprehensive nursing assessment. § Plans care and intervenes effectively. § Promotes patient safety. § Provides effective patient/family/caregiver teaching. § Supports the death/dying process. § Manages end-of-life ethical issues effectively. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Utilizes resources effectively and efficiently. § Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Graduate of accredited school of nursing. § Current Arizona RN licensure in good standing. § Minimum one year of recent experience in medical, surgical or critical care as a professional nurse. § Strong clinical assessment skills. § Excellent communication and interpersonal skills. § Solution driven, creative and resourceful problem solving skills. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Proficient computer skills. **Preferred Qualifications** § Previous hospice or oncology experience. § Knowledge of the death/dying and bereavement process. § CHPN certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** Promotes and maintains excellent customer relationships, sorts, separates and tags donated items, assists customers, operates cash register and picks up donated items as needed. Helps insure Thrift Shoppe is organized, neat and clean. **Responsibilities** § Processes donated items. § Promotes and maintain excellent customer relationships. § Maintains a clean and orderly sorting area. § Operates cash register. § Assists with picking up and delivering donations as needed. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § High school diploma. § Previous customer service experience required. **Preferred Qualifications** § Previous retail experience. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V