Hospice of The Valley jobs in Phoenix, AZ

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** Promotes and maintains excellent customer relationships, sorts, separates and tags donated items, assists customers, operates cash register and picks up donated items as needed. Helps insure Thrift Shoppe is organized, neat and clean. **Responsibilities** § Processes donated items. § Promotes and maintain excellent customer relationships. § Maintains a clean and orderly sorting area. § Operates cash register. § Assists with picking up and delivering donations as needed. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Previous customer service experience required. **Preferred Qualifications** § Previous retail experience. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Please apply online at: ************************************************** Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977. Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. Benefits: Supportive work environment with a culture of caring for patients and one another. Competitive wages and excellent benefit program. Generous Paid Time Off. Flexible schedules for work/life balance Provide one-to one, compassionate care while loving your job! Position Profile The hospice home care RN provides skilled nursing care to patients in accordance with the treatment and plan of care designated by the patient, family, physician and interdisciplinary team. The hospice home care nurse educates home care patients and families about the disease process, help manage and control pain and other symptoms and offer solace to those in distress. They are part of the interdisciplinary hospice team that supports people at critical junctures in their lives, making a difference in their quality of life. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care. Part Time 20-24 hrs/week Weekends 7a-7p Responsibilities Develops and maintains therapeutic relationships. Conducts comprehensive nursing assessment. Plans care and intervenes effectively. Provides effective pain/symptom assessment and management. Promotes patient safety. Facilitates smooth transition between care environments. Provides effective patient/family/caregiver/caregiver teaching. Supports the death/dying process. Manages end-of-life ethical issues effectively. Collaborates in providing patient care. Creates timely and accurate documentation. Utilizes resources effectively and efficiently. Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. Maintains and enhances professional skills. Adheres to high standards of personal and professional conduct. Minimum Qualifications Graduate of accredited school of nursing. Current Arizona RN licensure in good standing. Minimum one year of recent experience in medical, surgical or critical care as a professional nurse. Strong clinical assessment skills. Excellent communication and interpersonal skills. Solution driven, creative and resourceful problem-solving skills. Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. Proficient computer skills. Preferred Qualifications Previous hospice or oncology experience. Knowledge of the death/dying and bereavement process. CHPN certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** The Desktop Support Technician maintains, anaylses, troubleshoots, documents and repairs desktop systsms, hardware, software and peripherals. Supports and maintains incident tickets keeping user's, management, peers and the Help Desk aprised of activities. **Responsibilities** § Assures quality customer service to all customers; promotes positive human relationship and contributes to supportive and cooperative work environment. § Maintains desktop hardware and peripheral inventory with an attention to detail when maintaining asset records. § Act as a SME (Subject Matter Expert) for all desktops platforms, software integration, Windows technologies and Directory Services. § Act as a SME (Subject Matter Expert) for all mobility operations (ie. IOS and Android Platforms) and management consoles (ie. Mobile Iron) § Collaborates with colleagues and Network Team to support user account information including rights, security and systems groups. § Pursues additional research as needed to support optimal Desktop strategies are practiced at HOV. § Product evaluation and documentation. Accurately detail their findings to a wide audience ranging from senior management to peers. § Core Build engineering using tools such as WDS, SCCM, software and driver integration. § Assures optimal hardware configuration for compatibility and performance (e.g. BIOS, Hyperthreading, etc). § Provides consultation to IS department for projects as needed, including testing new software, building/modifying the PC hardware and software. § Provides guidance to Service Desk team members. § Participates in after hours on-call support and weekend/holiday coverage responsibilities. **Minimum Qualifications** § Associates degree in computer science or related field. § A+ or Network + or MCP certification. § 3-5+ years in a large corporate multi-site environment. § 3+ years developing and deploying unattended operating system installations for workstations/desktops/laptops with an in-depth understanding of hardware-independent imaging capabilities. § 3+ years scripting experience utilizing a variety of languages such as VB Script, Powershell and/or WinBatch or other programming languages. § 3+ years troubleshooting and enhancing desktop security and configuration management through Group Policy Objects (GPO) as well as the ability to create custom policies. **Preferred Qualifications** § MCDST certification preferred. § ITIL certification preferred. § Performs technical support for the Voice systems, including backend Avaya servers, switches and handsets. § Maintains voice and data cabling infrastructure. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Position Profile_** The Arizona Supportive Care (AZSC) Office Manager will be responsible for overseeing the administrative operations of the program and supporting the provision of patient care. This position leads the administrative team that is responsible for referral management, medical record management, scheduling, phones/customer service and payor partner report production. As a key member of the AZSC leadership team, utilizes excellent communication skills to promote and maintain a strong, positive culture. **_Responsibilities_** + Leads and support AZSC administration operations. + Works with leadership team to establish framework and philosophic construct for department processes, procedures, and performance standards. + Manages policies, processes, and procedures within assigned scop, leading their development, implementation, and management. + Provides staff with guidance, clarification, or updates regarding general and department specific policies and procedures. + Fosters and maintains optimal team functioning among support staff. + Facilitates optimal team function through direct 1:1 communication with staff, regular staff meetings and availability for problem solving. + Collaborate with all other departments as needed to develop or define procedures. + Acts as resource for information, communication and problem-solving to ensure excellent delivery of services. + Ensures coordination of patient care, including ordering and processing of laboratory tests, x-rays, DME and other ancillary services with outside vendors. + This role will reconcile patient orders, manage prescription refills and manage process of ensuring appropriate consents are obtained and documented. + Effectively and efficiently manages reporting and preparation for billing. + Manages department IDG meetings and responsible for supply inventory for the department. + Responsible for hiring team members. + Working in collaboration with other leaders within the overall agency. + Responsible for various administrative tasks to support the department. + Collaborates well with other departments to support program integration. + Establishes and maintains positive customer relationships. + Maintains professional knowledge and enhances professional skills. + Adheres to high standards of personal and professional conduct. **_Minimum Qualifications_** + Minimum of 5+ years of recent supervisory experience. + Experience in practice management with strong knowledge of business and/ or healthcare administration. + Bachelor's degree or equivalent experience. + Strong coaching/mentoring and conflict management skills. + Excellent organizational, analytical, and critical thinking/problem-solving skills. + Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy, and follow-through. + Leadership experience should include management of staff, clinical functions, and financial results. Requires excellent written and verbal communication, collaboration, planning, organizational and conceptual skills. **_Preferred Qualifications_** + Primary Care/Medical Group experience preferred. + Experience in or exposure to palliative care is desirable. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** Provides professional counseling and in depth education about grief and loss to support those doing the work of mourning. **Responsibilities** § Responsible for delivery of Bereavement Services to survivors following the death of hospice patients throughout Maricopa County. § Assist in the development and facilitation of bereavement support groups in the community, as needed/requested. § Develops and maintains therapeutic relationships. § Provides comprehensive bereavement assessments. § Develops and maintains comprehensive plan of care. § Provides effective therapeutic counseling and support. § Contributes to HOV and the community with grief expertise and support. § Creates timely and accurate documentation. § Adheres to HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Master's degree in counseling, social work or other allied health field from accredited program. § Minimum of 1year recent experience in counseling individuals and/or groups regarding loss. **Preferred Qualifications** § Hospice experience preferred. § LPC, LMFT, or LCSW licensure preferred. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance. **Position Profile** This role serves as support coordinator to HOV's business development team by overseeing the day-to-day functions in department and providing a variety of administrative functions to support the success of events, conferences, trade shows, health fairs, and sponsorships. **Responsibilities** + Supports business development team. + Coordinates events and conferences. + Coordinates health fairs/tradeshows/sponsorships. + Provides effective data base administration. + Provides quality administrative support. + Maintains and enhances professional skills. + Adheres to high standards of personal professional conduct. **Minimum Qualifications** + Minimum 3 years of experience of administrative support. + Minimum 2 years database administrative experience. + MS office Software including, Word, Outlook, Power Point and Excel. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Pay: up to** **$1800 Attendance Bonus per year and up to $300 -$500 Bilingual Bonus per year** **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** This role provides individualized quality care to patients (bathing, grooming and personal care) and develops personal connections that support both patient and family. Home care aides work under the supervision of a registered nurse and are part of an interdisciplinary home care team. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care. **Responsibilities** + Develops and maintains therapeutic relationships. + Provides accurate observation of patient needs. + Provides quality personal care. + Assures patient safety. + Provides effective patient/family/caregiver teaching. + Collaborates in providing patient care. + Creates timely and accurate documentation. + Utilizes resources effectively and efficiently. + Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + Current Arizona C.N.A. or Caregiver. + Excellent communication and interpersonal skills. + Solution driven, creative and resourceful problem solving skills. + Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. + Proficient computer skills. **Preferred Qualifications** + Previous hospice experience. + CHPNA certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** The Medical Records Coordinator maintains clinical records in accordance with state and federal regulations. Primary duties include reviewing charts for completeness, setting up charts, copying tracking of records and relevant data entry. **Responsibilities** § Assures complete and accurate medical records. § Processes new patient charts and packets. § Provides medical record information. § Provides clerical duties. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § High school diploma or equivalent experience. § Minimum two years medical record experience. § Basic working knowledge of alphabetical and numerical filing principles, sorting and keyboarding. § Good communication and customer relation skills to interact with others in a helpful, cooperative and effective manner. § Ability to give and follow written as well as oral instruction. § Skilled in filing alphabetically as well as numerically. § Skilled in organizing and prioritizing work. § Ability to perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision. § Ability to gather and interpret data from different sources and problem solve. § Ability to deal with confidential information in a professional manner. § Proficient computer skills. § Ability to use various types of office equipment including computer equipment, fax machine, copier and phone. **Preferred Qualifications** § RHIT certification preferred. § Working knowledge of medical terminology preferred. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** The Team Assistant is responsible for providing a variety of administrative support functions that contribute to the overall efficient operation of the clinical team. Some of the duties will include answering phones, processing patient information and data entry. **Responsibilities** + Performs staff assignments/scheduling. + Manages phone/email communications effectively and efficiently. + Processes vendor requests, assures paperwork is complete and timelines are met. + Creates timely and accurate documentation assuring timelines are met. + Adheres to HOV standards and facilitates continuously improved processes/services. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + High School Diploma or equivalent experience. + Minimum 1 years of increasingly responsible secretarial or administrative support experience. + Excellent communication and customer relation skills to interact with others in a helpful, cooperative and effective manner. + Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision. + Ability to use various types of office equipment including computer equipment, fax machine and copier/phone. **Preferred Qualifications** + Prior medical office or hospice experience preferred. + Familiar with medical terminology preferred. + Minimum of 2 years database administration experience with knowledge of MS Office software including, Word, Outlook, Power Point and Excel. + Bilingual abilities, a plus Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance. . **Position Profile** The Senior Business Analyst (BA) works as a liaison between key business stakeholders and the Information Systems (IS) department. BAs are responsible for working with stakeholders to understand their business needs and working with IS partners to implement solutions that meet the business needs, goals and objectives. **Responsibilities** § Works on multiple projects as an analyst, sometimes as a business subject matter expert (SME) in multiple functions. § Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems. § Provides functional and technical expertise and direction for the development of complex enterprise-wide information system solutions. § Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations. § Works with team members on problem definition and understanding stakeholder needs. § Works with the development teams to ensure projects remain focused on the solution scope. § Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution. § Works with IS leadership to assist with the proper Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels. § Works with stakeholders and teams to ensure as-is and to-be business processes are documented. § Responsible for the development, writing and communication of business requirements documentation and ensures appropriate stakeholder sign-off. § Assists with the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology. § Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting. § Works with IS leadership in the initial budget estimates and resource requirements for solution implementation. § Oversees and consults on system and integration testing activities to ensure system is developed according to defined requirements. § Oversees user acceptance testing and obtains sign-off from business customers. § Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership. **Minimum Qualifications** + 5+ years' experience working in the healthcare/medical environment required. + Bachelor's degree from an accredited college or university in Information Systems MIS or equivalent experience. + Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects. **Preferred Qualifications** + 5+ years' experience in SDLC; solid understanding in multiple methodologies (Waterfall, Agile, etc.) Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Position Profile** Hospice of the Valley's Arizona Palliative Home Care (AZPHC) team provides support and oversight to seriously ill patients struggling with daily living and disease management. Palliative care focuses on the patient's physical, psychological and spiritual needs. The goal is to achieve the best quality of life available by relieving suffering and controlling pain and symptoms. The AZPHC social worker provides psychosocial support to patients and families by providing skilled social work intervention to include, but not limited to providing resources, referrals, education, supportive counseling, discharge planning case coordination and education. **Responsibilities** § Develops and maintains therapeutic relationships. § Provides comprehensive psychosocial assessments. § Develops and maintains comprehensive plan of care. § Provides supportive counseling. § Facilitates smooth transition from care environments. § Mobilizes community resources. § Provides effective patient/family/caregiver teaching. § Supports the death/dying process. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Assures patient safety. § Utilizes resources effectively and efficiently. § Adheres to HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Bachelor's degree in social work from an accredited school and a minimum of 3-5 years palliative care or hospice experience. § Must have demonstrated ability to assess emotional needs, as well as social needs of patients and their families. § Requires the ability to administer psychological/emotional assessment instrument and define treatment planning from results. § Excellent communication and interpersonal skills. § Ability to effectively collaborate with interdisciplinary team in providing patient care. § Solution driven, creative and resourceful problem solving skills. § Ability to function independently and effectively anticipate needs and problems. § Skilled in organizing and prioritizing work. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Must possess professional image, positive attitude, enthusiasm and self-motivation. § Comfortable in maintaining professional boundaries. § Proficient computer skills. § Broad understanding of community resources including those related to financial benefits. § Awareness and sensitivity to cultural diversity. § Knowledge of self-care, personal boundaries; abilities, limits and inner resources. § Current Arizona Driver's license and automobile insurance. **Preferred Qualifications** § Master's degree in Social Work from an accredited school and a minimum of one year social work experience in a health care setting (hospital, home health, hospice, behavioral health.) § Previous hospice experience. § LCSW or LMSW licensure. § Bilingual abilities a plus. Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and resources. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Position Profile_** Th Revenue Cycle Specialist ensures accuracy and completeness of claims billed to multiple payors for hospice, in-home primary care, palliative care and/or dementia care. Analyzes reasons for payments less than expected and effectively works to resolve with appropriate payment. Manages assigned accounts receivable aging at targeted levels to facilitate cash flow. **_Responsibilities_** + Collects and coalesces information to prepare bill for claim submission. + Bills assigned payers and programs. + Assures timely collection of unpaid accounts receivable from assigned payers. + Maintains accurate accounts receivable data in EMR. + Communicates with internal and external customers in a professional and timely manner. + Assures accurate data entry of Medicare, Medicare Advantage, commercial insurance, and self-pay payments and adjustments to patient accounts, if applicable. + Maintains professional knowledge and enhances professional skills. + Adheres to high standards of personal and professional conduct. **_Minimum Qualifications_** + Minimum of 3 years of healthcare revenue cycle experience. + Knowledge of Medicare, Medicare Advantage, commercial and AHCCCS insurance and billing regulations and guidelines. + Strong interpersonal, verbal and written communication skills. + Ability to influence/persuade and gain commitment from others. + Professional image, enthusiastic attitude and self-motivated work ethic. + Excellent computer skills, including intermediate-level Excel. + Strong math and data entry skills, including 10-key by touch. **_Preferred Qualifications_** + Athena and/or HomeCare HomeBase experience. + Physician practice and/or Hospice billing experience.

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** Resident Care Team (RCT) RN case managers have the primary responsibility to provide and coordinate hospice care for patients living in Resident Care Facilities and to work closely with the facility's staff. They deliver care and oversee the interdisciplinary hospice team to ensure patients' physical, emotional and spiritual needs are met. RN case managers educate patients and families about the disease process, help manage and control symptoms and offer support and strength during difficult times. **Responsibilities** § Develops and maintains therapeutic relationships. § Conducts comprehensive nursing assessment. § Plans care and intervenes effectively. § Provides effective pain/symptom assessment and management. § Promotes patient safety. § Facilitates smooth transition between care environments. § Provides effective patient/family/caregiver/caregiver teaching. § Supports the death/dying process. § Manages end-of-life ethical issues effectively. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Utilizes resources effectively and efficiently. § Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Graduate of accredited school of nursing. § Current Arizona RN licensure in good standing. § Minimum one year of recent experience in medical, surgical or critical care as a professional nurse. § Strong clinical assessment skills. § Excellent communication and interpersonal skills. § Solution driven, creative and resourceful problem solving skills. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Proficient computer skills. **Preferred Qualifications** § Previous hospice or oncology experience. § Knowledge of the death/dying and bereavement process. § CHPN certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **Position Profile** Promotes and maintains excellent customer relationships, sorts, separates and tags donated items, assists customers, operates cash register and picks up donated items as needed. Helps insure Thrift Shoppe is organized, neat and clean. **Responsibilities** § Processes donated items. § Promotes and maintain excellent customer relationships. § Maintains a clean and orderly sorting area. § Operates cash register. § Assists with picking up and delivering donations as needed. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § High school diploma. § Previous customer service experience required. **Preferred Qualifications** § Previous retail experience. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Pay: up to** **$1800 Attendance Bonus per year and up to $300 Bilingual Bonus per year** **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** This role will work in our palliative care units serving patients whose symptoms can't be managed at home and patients who need respite care while the family caregiver is away. The nursing assistant provides individualized quality care to patients - including bathing, grooming and personal care - and develops personal connections that support both patient and family. Our inpatient nursing assistants work with an interdisciplinary team of highly skilled professionals in an inpatient setting. Our Eckstein Palliative Care inpatient unit is a beautiful 12-bed facility located in North Scottsdale. **Responsibilities** - Develops and maintains therapeutic relationships. - Provides accurate observation of patient needs. - Provides quality personal care. - Assures patient safety. - Provides effective patient/family/caregiver teaching. - Collaborates in providing patient care. - Creates timely and accurate documentation. - Utilizes resources effectively and efficiently. - Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. - Maintains and enhances professional skills. - Adheres to high standards of personal and professional conduct. **Minimum Qualifications** - Current Arizona C.N.A. or Caregiver. - Excellent communication and interpersonal skills. - Solution driven, creative and resourceful problem solving skills. - Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. - Proficient computer skills. **Preferred Qualifications** - Previous hospice experience. - CHPNA certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** The Admission Coordinator develops and maintains relationships with referral sources and provides patient assessments in various settings to facilitate a smooth transition into Hospice of the Valley programs. Care delivery primarily occurs in hospital settings and skilled nursing facilities. **Responsibilities** § Facilitates smooth transition and admission of patients from health care settings into HOV programs. § Promotes HOV services and programs. § Develops and maintains therapeutic relationships. § Conducts comprehensive nursing assessment. § Plans care and intervenes effectively. § Promotes patient safety. § Provides effective patient/family/caregiver teaching. § Supports the death/dying process. § Manages end-of-life ethical issues effectively. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Utilizes resources effectively and efficiently. § Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Graduate of accredited school of nursing. § Current Arizona RN licensure in good standing. § Minimum one year of recent experience in medical, surgical or critical care as a professional nurse. § Strong clinical assessment skills. § Excellent communication and interpersonal skills. § Solution driven, creative and resourceful problem solving skills. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Proficient computer skills. **Preferred Qualifications** § Previous hospice or oncology experience. § Knowledge of the death/dying and bereavement process. § CHPN certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **Position Profile** Hospice of the Valley's Arizona Palliative Home Care (AZPHC) team provides support and oversight to seriously ill patients struggling with daily living and disease management. Palliative care focuses on the patient's physical, psychological and spiritual needs. The goal is to achieve the best quality of life available by relieving suffering and controlling pain and symptoms. The AZPHC social worker provides psychosocial support to patients and families by providing skilled social work intervention to include, but not limited to providing resources, referrals, education, supportive counseling, discharge planning case coordination and education. **Responsibilities** § Develops and maintains therapeutic relationships. § Provides comprehensive psychosocial assessments. § Develops and maintains comprehensive plan of care. § Provides supportive counseling. § Facilitates smooth transition from care environments. § Mobilizes community resources. § Provides effective patient/family/caregiver teaching. § Supports the death/dying process. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Assures patient safety. § Utilizes resources effectively and efficiently. § Adheres to HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Bachelor's degree in social work from an accredited school and a minimum of 3-5 years palliative care or hospice experience. § Must have demonstrated ability to assess emotional needs, as well as social needs of patients and their families. § Requires the ability to administer psychological/emotional assessment instrument and define treatment planning from results. § Excellent communication and interpersonal skills. § Ability to effectively collaborate with interdisciplinary team in providing patient care. § Solution driven, creative and resourceful problem solving skills. § Ability to function independently and effectively anticipate needs and problems. § Skilled in organizing and prioritizing work. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Must possess professional image, positive attitude, enthusiasm and self-motivation. § Comfortable in maintaining professional boundaries. § Proficient computer skills. § Broad understanding of community resources including those related to financial benefits. § Awareness and sensitivity to cultural diversity. § Knowledge of self-care, personal boundaries; abilities, limits and inner resources. § Current Arizona Driver's license and automobile insurance. **Preferred Qualifications** § Master's degree in Social Work from an accredited school and a minimum of one year social work experience in a health care setting (hospital, home health, hospice, behavioral health.) § Previous hospice experience. § LCSW or LMSW licensure. § Bilingual abilities a plus. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Pay: up to** **$1800 Attendance Bonus per year and up to $300 -$500 Bilingual Bonus per year** **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** This role provides individualized quality care to patients (bathing, grooming and personal care) and develops personal connections that support both patient and family. Home care aides work under the supervision or a registered nurse and are part of an interdisciplinary home care team. Care delivery primarily takes place in the patient's home or in a facility where the patient receives care. **Responsibilities** + Develops and maintains therapeutic relationships. + Provides accurate observation of patient needs. + Provides quality nursing care. + Provides effective pain/symptom management. + Promotes patient safety. + Provides effective patient/family/caregiver teaching. + Supports the death/dying process. + Collaborates in providing patient care. + Creates timely and accurate documentation. + Utilizes resources effectively and efficiently. + Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. + Maintains and enhances professional skills. + Adheres to high standards of personal and professional conduct. **Minimum Qualifications** + Current Arizona C.N.A. or Caregiver. + Excellent communication and interpersonal skills. + Solution driven, creative and resourceful problem solving skills. + Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. + Proficient computer skills. **Preferred Qualifications** + Knowledge of the death/dying and bereavement process. + CHPNA certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Provide one-to one, compassionate care while loving your job!_** **Position Profile** Resource Team RN's may be cross-trained to provide care in several areas including but not limited to home visits, inpatient palliative care units, continuous care home shifts and admissions. This position provides the opportunity to experience a variety of settings within hospice nursing. Nurses educate patients and families about the disease process, help manage and control pain and other symptoms and offer solace to those in distress. Care delivery can take place in patient homes, inpatient palliative care units or in a skilled nursing facility. This position requires flexibility and an ability to travel valley-wide as needed. Weekend availability required. **Responsibilities** § Develops and maintains therapeutic relationships. § Conducts comprehensive nursing assessment. § Plans care and intervenes effectively. § Reports changes in pain/symptom assessment and management. § Promotes patient safety. § Facilitates smooth transition between care environments. § Provides effective patient/family/caregiver/caregiver teaching. § Supports the end of life process. § Manages end-of-life ethical issues effectively. § Collaborates in providing patient care. § Creates timely and accurate documentation. § Utilizes resources effectively and efficiently. § Adheres to scope of practice/HOV standards and facilitates continuously improved processes/services. § Maintains and enhances professional skills. § Adheres to high standards of personal and professional conduct. **Minimum Qualifications** § Graduate of accredited school of nursing. § Current Arizona RN licensure in good standing. § Minimum one year of recent experience in medical, surgical or critical care as a professional nurse. § Strong clinical assessment skills. § Excellent communication and interpersonal skills. § Solution driven, creative and resourceful problem solving skills. § Ability to manage time well and perform assigned duties with attention detail, accuracy and follow-through. § Proficient computer skills. **Preferred Qualifications** § Previous hospice or oncology experience. § Knowledge of the death/dying and bereavement process. § CHPN certification. Why Join HOV: **************************************** Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V