Hospice of the Western Reserve jobs in Westlake, OH - 54 jobs
Provider Relations Manager
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Coordinates comprehensive continuum of outreach services to professionals and community. Facilitates appropriate referrals to help grow census, increase length of stay and enhance the quality of care via effective communications with referrers. Assures that marketing programs and activities are appropriately integrated into the strategic marketing plan.
WHAT YOU WILL DO:
Provides input and collaborates with the Vice-President of Marketing and Provider Relations to develop and implement the strategic marketing plan; establishes plan goals and measurable objectives that directly impact census; develops action plans for underserved or unserved populations that could benefit from hospice care and Navigator services; evaluates plans and outreach programs and activities on an ongoing basis.
Creates effective, ongoing relationships with various professional referring sources and community agencies, including physicians and their nursing staffs, discharge planners in hospitals, managed care organizations, social services and nursing administration, staff of alternative homes, home health agencies, HMO contracted groups and other organizations; promotes understanding and increased utilization of agency services.
Evaluates and monitors referrals, admissions and ALOS history and other related marketing and referral data for all referring sources; assures accurate and timely quantitative documentation of marketing and referral activities; tracks data, and reports on overall effectiveness of outreach in impacting growth.
Represents agency at appropriate community and professional meetings; serves as liaison to groups and community organizations through networking, speaking engagements, health fair participation and committee work; initiates and maintains liaison relationships, contracting, and education with inpatient facilities serving agency patients.
Participates in the Quality Assurance/Utilization Review process on an ongoing basis; provides input to and completes follow-up with professional referral sources on quality concerns, FEHC surveys, and service needs.
Assists in planning, implementing and/or presenting educational programming and events for physicians and other allied health professionals; provides internal education related to effective communication with professional referral source; participates with team members in developing new and/or enhancing existing end-of-life topic presentations for professional communities.
Participates on agency committees; performs additional duties as assigned.
SUCCESS CAPABILITIES:
Graduation from an accredited college or university, with the possession of a bachelor's degree in business or public administration preferred. Considerable experience in marketing and sales management, preferably in healthcare, and demonstrated experience in successfully developing effective referral resources in the community; or any combination of education and experience that provides the knowledge, skills and abilities listed below.
Considerable knowledge of and experience in marketing and community relations.
Knowledge in the design and execution of marketing, and community relations programs and activities.
Ability to plan, organize and direct a variety of marketing, outreach and community-relations programs and activities within the strategic goals of the organization.
Ability to represent effectively the agency in the community and on a state and national level.
Ability to communicate effectively, orally and in writing.
Ability to establish effective working relationships with others.
Ability to work independently and within a team
Ability to maintain accurate and confidential records.
Ability to have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer.
Skill with Microsoft Office and other database software.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
$88k-106k yearly est. 1d ago
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Hosp Aide/Housekeeper - Sun-Thurs - Days - Westlake Facility
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Westlake, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose-driven work! Do you?
JOIN OUR FAMILY!
You will perform housekeeping duties in assigned areas. This position is Friday-Monday, 8:00am-4:30pm and is based out Ames Family Hospice House located in Westlake, Ohio.
WHAT YOU WILL DO:
Clean assigned areas
Stock, clean and track DME daily
Spot clean carpet as needed
Clean equipment, restock cart and dispose of trash in dumpster
Perform other duties as assigned
SUCCESS CAPABILITIES:
Must be able to read, write English and carry out instructions
Ability to manage time efficiently
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Physical
This is medium to heavy work requiring work requiring the exertion of up to 75 lbs. of force occasionally as well as 50 lbs. frequently utilizing appropriate safe transfer techniques and body mechanics when working with patients.
This work requires stooping, squatting, reaching, standing, walking, lifting, fingering, grasping and feeling; vocal communication; hearing; visual acuity and color perception.
Employee understands and accepts possibility of exposure to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$26k-35k yearly est. Auto-Apply 17d ago
Director of Patient Care-Registered Nurse (RN)
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose-driven work! Do you?
JOIN OUR FAMILY!
General management, supervision and leadership of the Hospice Home Care Transdisciplinary Teams that support our East Side; knowledge of and commitment to organizational mission, culture, management principles, policies and fiscal stewardship; Hospice representative to medical community and external providers; ensure the delivery of comprehensive, coordinated quality clinical care and service in homes.
WHAT YOU WILL DO:
Coordination of clinical staff in relation to program and clinical services; participation in their selection and evaluation process.
Evaluate facilitators of Care Conferences for Hospice Care Teams; provide guidance to the Team Leaders in identification and resolution of problems and concerns in patient/family care.
Supervise and develop Team Leaders.
Oversee continuing compliance with Medicare and other licensure regulations.
Maintain open communication and networking with all hospice community offices and coordinators.
Participate in quality improvement and utilization management processes pertinent to Hospice services.
Participate in on-call services as administrator on call.
Fiscally responsible for managing the allocation of resources. To monitor utilization of resources and report monthly variances as requested.
Participate in further program planning, development and enhancements in coordination with the Chief Clinical Officer and Professional Relations.
Develop plans to operationalize programs and projects for the Home Care Programs. This will include on-going monitoring, evaluating, utilizing quality improvement tools and system processes.
Conduct presentations and in-services in the community and Nursing Facilities to enhance education of hospice services.
Assist the Chief Clinical Officer with special projects and other duties as assigned.
Participate in defining budgeted centers annually.
SUCCESS CAPABILITIES:
Five (5) year's experience in hospice home care management
Assertive and diplomatic in relating to people
Systematic and organized
Knowledgeable in hospice home care and community relations
Database literate
Comfortable and effective in relating to physicians and other health care professionals
Ability to successfully implement, monitor and evaluate programs
Ability to manage staff at multiple locations
Ability to manage conflict for positive results
Expertise in Medicare, Medicaid and JCAHO standards and regulations
CULTURAL COMPETENCIES:
Embody compassion, excellence, quality, integrity, service and stewardship in all you do as an HWR Team Member.
Live Brand Culture and Values at every opportunity.
Promote covenants internally.
Lead by example with respect, integrity and ethics.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Exempt role
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$79k-94k yearly est. 1d ago
Hospice Call Center Representative (On-site)
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Description:
Hospice of the Western Reserve has provided palliative and end-of-life care, caregiver support, and bereavement services throughout Northern Ohio. Our services have grown to meet the requirements of a diverse 11 county area.
Our core of our agency is the center of care. This is a 24/7/365 a year Contact Support Center, which provides services including: all incoming calls from prospective patients and families, physicians, clinical field staff, bereavement services, and long-term patient care (Navigator). This world class center is designed with highly trained, professional care takers to deliver a consistence, standardized method of providing care.
Duties and Responsibilities:
Support agents will be the first point of contact for those seeking hospice services. This role provides patients, physicians, and hospital facilities with guidance throughout the organization. Critical responsibilities of the agent providing all patient and physicians an unparalleled experience and support in the following capacities: interacting with patients via the phone to assess their clinical needs and requirements and/or maintain their health, initial screening of patient signs and symptoms, acts in collaboration with physician's care team, collaboration with trans disciplinary team, guides members towards and facilitate interaction with resources appropriate for care and well-being, utilizing resources available to uphold the population healthcare model, and any other questions or concerns. Duties can be work on phone as well as administrative follow up's duties to process a referral.
Shift Schedule:
Varies
Roles and responsibilities typical tasks, duties, and responsibilities.
Answer the first call from families, hospital staff, nurses, pharmacies, patients, and providers in a fast-paced inbound environment.
Triage inbound calls for multiple TeamHealth facilities.
Responsible for accurate documentation of patient information in agency's EMR and associated computer systems
Relaying updated or new provider contact information to staff and management
Upholds our support care standards by achieving individual goals on call quality, handle time , ready status in phone system adherence, and reliability.
To help educate families of services available providing guidance of offerings at Hospice of the Western Reserve providing services and solutions to their questions regarding coverage, eligibility, billing, and policy changes.
Provide helpful, empathetic direction for those individuals and families utilizing our services.
Receive positive scores from Net Promoter Surveys on being helpful and resourceful for those utilizing services.
Work administrative tasks to process a referral such as Bed assignments, ECIN, doc u sign, doctor approvals and electronic mailbox.
Transfers calls to Clinical Agents as need be.
Responding to incoming customer inquiries via phones, live chat, voicemail, or email.
Making outbound calls to families and doctors to update and coordinate visits and care.
Get needed approvals and documentation before sending to dispatch team, being very organized managing a designated assigned task.
Qualifications/Experience:
Knowledge of Hospice and palliative care preferred
2-4 years of support of office experience in medical setting
Medical Terminology preferred
Superior communication skills, both written and spoken
Genuine desire to help people resolve problems and get the information they need.
Excellent judgment and decision-making skills
Ability to handle stress and conflict well
Strong attention to detail, able to work in a team environment
Ability to work with minimal direction and supervision
Prolonged telephone use
Prolonged sitting
Proficiency with computers
Demonstrate excellence and strong empathic phone and verbal communication with active listening skills.
Familiarity with EMR systems and practices (Suncoast preferred)
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and mange time effectively.
Be able to listen, type and update records simultaneously.
Mental Demands:
Concentration/ Attentiveness
High level of Decision Making
Respond to unpredictability
Detailed record keeping
Great listening skills
Independent Judgement and Discretion
High levels of organization and prioritizing
Manage multiple tasks without being flustered.
Read, follow and Comprehend Instructions and work orders
Relate to others, compassionate to all parties involved
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$30k-37k yearly est. Auto-Apply 8d ago
Maintenance Mechanic - Westlake Facility
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Westlake, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
WHAT YOU WILL DO:
Performs preventive maintenance tasks associated with building systems and equipment upkeep.
Performs tasks associated with troubleshooting and repairs to equipment and system components.
Performs equipment and component replacements and new installations.
Maintains files on equipment.
Complete and maintain compliance related documentation.
Assists in training staff on the operations and maintenance of building systems.
Operate with a flexible work schedule
Maintain a good working relationship with service vendors and contractors.
Maintain a good working relationship with other facility staff.
Performs other duties as assigned.
SUCCESS CAPABILITIES:
Certification or degree in one or more building trades; plumbing, carpentry, electrical, or HVAC or equivalent preferred.
Four years of experience in HVAC, electrical, plumbing, carpentry, or mechanical repair preferred
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
PHYSICAL REQUIREMENTS:
This is medium to heavy work requiring the exertion of up to 100 pounds of force occasionally, and up to 20 pounds of force frequently; work requires climbing, balancing, stooping, kneeling, reaching, standing, pushing, pulling, lifting, fingering, grasping, and repetitive motions; vocal communication; hearing, and visual acuity. Employee is subject to inside and outside environmental conditions, hazard, and atmospheric conditions.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$40k-54k yearly est. Auto-Apply 7d ago
Dietary Server - Westlake - PT 16 Hours- Every other Wknd
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Westlake, OH
Job Description
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Set up and serve meals for patients, cafeteria and catering. Ware washing. Maintain cleaning and sanitation standards for kitchen, cafeteria and catering. This position would be scheduled to work every other weekend and would be based on of Ames Family Hospice House located in Westlake, Ohioe
WHAT YOU WILL DO:
Patient Food Service
Pull cold items for patient meal service per tally and setup on patient trayline
Set up hot food on patient trayline
Serve hot and cold foods per meal ticket selections and per serving standards
Transport patient trays to wings/pavilions for delivery by clinical staff
Prepare and deliver late trays
Breakdown patient trayline after meal service; work with cook to manage leftovers
Wash pots/pans from serving line; clean and sanitize trayline equipment
At designated times, pick up carts with dirty trays from meal service
Wash patient dishes
Follow guidelines for trash, dirty linen and recyclable collection
Sweep and mop floors
Accurately complete all documentation as specified
Provide backup for menu aide, if trained, for preparation and completion of menus and tallies
Menu Aide (if specified)
Accurately maintain dietary patient census, assure correct menu for diet order
Interact with patients and families in the daily selection of menu choices
Accurately tally patient menu selections for hot and cold foods
Catering Service
Set up and break down catering events as assigned
Cafeteria Service
Set up cafeteria line with food/beverages and supplies for meal service needs
Serve in cafeteria according to portion and service standards
Operate POS system; reconcile cash drawer
Clean and sanitize cafeteria serving areas, tables and chairs
Miscellaneous
Answer phone per protocol and make simple diet changes as indicated
Other duties and functions as assigned based upon patient, team and agency needs
SUCCESS CAPABILITIES:
Must be able to read, write and carry out instructions
Minimum of one year healthcare food service experience preferred
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Hospice of The Western Reserve job in Westlake, OH
Job Description
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Provide personal care under the supervision of a nurse according to the patient's plan of care. Collaborate with transdisciplinary team in a variety of settings. This position would support Ames Family Hospice House on a PRN basis. The facility is located in Westlake, Ohio.
WHAT YOU WILL DO:
Provide personal care and assist with ADL's according to the POC.
Provide safe environment for patients.
Safely ambulate/transfer patient as appropriate.
Assist with passive and active ROM exercises as directed by the nurse.
Prepare nutritional snacks as appropriate for the patient.
Under the supervision of the nurse, assist patient with pre-poured medications that are ordinarily self-administered and that are prescribed by a physician under the supervision nurse (Home Care only).
Under the direction of the nurse, perform simple wound care, skin care, and bowel care protocols according to the plan of care where appropriate.
Recognize and promptly report any changes in the mental or physical status of the patient to the nurse.
Record in clinical record, on appropriate documents, the activities provided and observations of patient at the time of visit.
Complete all charting, timesheets and mileage logs as defined by the agency policy and procedures.
Attend and actively contribute during patient care conference.
Participate in HNA discipline meetings, team meetings, staff meetings, retreats and in-services as appropriate.
Attend in-services to obtain 3 education hours per quarter.
Participate in the on-call rotation as scheduled (Home Care only).
Assist the Team Leader with other designated activities as necessary (scheduling, supply organization, answering office telephone, etc.)
Demonstrate positive customer-service responsiveness according to agency standards.
Flexible in meeting patient/family needs that require variable shifts and weekends.
Participate in chart review quality improvement activities and other meetings as assigned.
Participate in coordination of and communication with volunteer staff.
Provide basic care-giving education to caregiver/family members, such as turning and positioning, transfer techniques and changing linens
Maintain Transmission Based Precaution.
Complete annual competency requirements.
SUCCESS CAPABILITIES:
Must be able to read and write English proficiently.
Must be state tested nursing assistant in good standing
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$32k-37k yearly est. Easy Apply 30d ago
Assistant Thrift Store Manager-Part-time
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Medina, OH
THIS POSITION IS PART-TIME, 15 HOURS A WEEK.
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Assists with the daily operation of the Resale Shop. Supervises and delegates assignments to volunteer staff.
WHAT YOU WILL DO:
Assists Resale Shop Manager with:
Pricing/research
Sorting, pricing and other backroom tasks
Preparing weekly net and gross sales reports
Advertising and marketing
Opening/closing store
Maintaining wish book
Assisting Development Office with mailing list
Maintaining donation thank you acknowledgements
Preparing floor and window displays
Recording sales
Sales
Housekeeping
Supervises and trains volunteer staff; delegates work assignments as needed to fulfill resale function in a timely an efficient manner.
Provides Director of Volunteers with volunteer hours worked on monthly basis.
Monitors and orders office/shop supplies.
Attends monthly Resale Shop staff meetings and records meeting minutes.
Attends Volunteer meetings.
Acts in place of manager in his/her absence.
Performs other duties as assigned by manger to maintain daily operations.
SUCCESS CAPABILITIES:
High school diploma, or equivalent.
Retail and supervisory experience.
Good customer relation skills.
Good physical endurance.
Good interpersonal skills with ability to interact well with wide variety of people.
Ability to work flexible schedule with occasional weekend and/or evening hours.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44111
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$38k-44k yearly est. Auto-Apply 17d ago
Cook-Full-time
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Westlake, OH
IS 32 HOURS A WEEK, FOUR 8-HOUR SHIFTS
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose-driven work! Do you?
JOIN OUR FAMILY!
The Nurse Practitioner will facilitate HWR's efforts to relieve suffering, enhance comfort, promote quality of life and foster choice in the presence of an advanced serious illness for all patients and families. The practice is based on competent clinical knowledge and focuses on clinical practice, education, collaboration, consultation and research related to palliative care.
WHAT YOU WILL DO:
Clinical Practice
Participates in development and implementation of new programs that affect clinical practice
Performs holistic patient assessment. Prescribes for symptom management and/or recommends symptom management to primary care providers.
Performs medical history and physical exam in collaboration with the physician to develop a plan of care
Coordinates care with team members and health care professionals involved in patient and family plan of care
Reviews medical record including physician/consultant notes, lab and diagnostic test results. Formulates plan of care based on above data
Provides follow-up to reassess the plan of care as determined by patient's goals.
Participates in analyzing and evaluating clinical practice standards in terms of cost and quality
Provides independent advanced practice nursing care within the scope of practice as delineated in State of Ohio
Participates in development and implementation of new standards of practice for hospice and palliative care
Consultation
Ensures quality care across the continuum as an expert in palliative care
Facilitates and/or participates in Transdisciplinary team conferences
Serves as a consultant to staff caring for patients in hospitals, long-term care settings and home settings
Serves as an expert consultant to healthcare professionals at the local, national and international levels to influence and advance
clinical practice in palliative care
Education
Maintains a thorough knowledge of the current practice and literature relating to palliative care and facilitates the sharing of that
knowledge with staff
Educates patients and families on applicable areas of palliative care, such as interventions for pain and symptom management, and
choice in end-of-life care
Empowers patients and families to identify and meet goals of care
Provides education to HWR staff in areas of palliative care
Provides education to outside agencies, hospitals and long-term care settings on principles of palliative care
Collaboration
Maintains a standard care agreement with HWR Medical Directors
Works as part of a team
Collaborates with members of the palliative care team
Collaborates with health care professionals as appropriate within the community
Facilitates communication between nursing staff/physicians and patient/family
Participates on HWR committees
Participates in quality improvement activities
Maintains and cultivates professional relationships in healthcare that strengthen HWR's strategic marketing plan
Fulfills professional growth through involvement in professional organizations, presentations and publications
Research
Participates in agency research endeavors
Presents findings of research internally and at professional conferences
Accountability
Participates in peer reviews
Adjusts to changes in workload and schedules based on changing departmental and organizational priorities
Maintains national certification
Seeks palliative care educational opportunities to increase knowledge
Teaches and lectures for continuing education programs
Presents at multidisciplinary patient care conferences
Serves as a preceptor to Advanced Practice Nurses
SUCCESS CAPABILITIES:
Maintains a current Registered Nurse license in state of Ohio
Maintains a current Certificate of Authority in state of Ohio
Master of Nursing Degree
Minimum of two years in clinical setting
Must be flexible and have problem solving skills, prioritize and demonstrate healthy coping strategies
Ability to demonstrate excellence in written and oral communication
Ability to meet patient/family needs that require variable hours
Knowledge of hospice and palliative care clinical standards of practice, policies and procedures
Ability to practice in accordance with HWR clinical standards of practice, policies and procedures
Ability to establish and maintain collaborative working relationships with HWR employees, community and healthcare providers
Ability to provide own transportation
Must have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
This is medium to heavy work requiring the exertion of up to 75 pounds of force occasionally and up to 20 pounds of force frequently, and the use of appropriate safety transfer techniques and body mechanics when moving, transporting, etc. of patients, sometimes in excess of 100 pounds; work requires stooping, reaching, standing, walking, lifting, fingering, grasping, and feeling; vocal communication; hearing; visual acuity and color perception. Employee understands and accepts possibility of exposure to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, and adverse effects of inclement weather that may occur.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************
$94k-111k yearly est. Auto-Apply 7d ago
Registered Nurse (RN) Clinical Staff Manager
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
The Clinical Manager (Internal; Clinical Team Leader) is responsible for general management, supervision and leadership of a hospice transdisciplinary team. Demonstrates knowledge of and commitment to organization's mission, culture, fiscal, customer service and management principles. Acts as Hospice of the Western Reserve's representative to hospitals, medical community and external providers.
Essential Functions:
Maintains open communication and networking with other hospice offices. Coordinates cross coverage as needed
Assists with consultation and coordination of services involving any agency providers, nursing facilities and/or physicians
Provides management and leadership of a hospice team.
Coordinates and supervises all clinical staff in relation to program and clinical services. Participates in the selection, orientation and evaluation of clinical staff.
Oversees case assignments for team.
Provides direct patient and family care as appropriate and may include supervised home visits with staff members.
Facilitates or oversees the facilitation of care conferences for team. Provides assistance to the team in identification and resolution of problems and concerns in patient/family care and in the plan of care.
Provides clinical guidance/education through team and staff meetings. Provides consultation to all team members related to specific patient/family care needs.
Assists in staff development and educational programs for the team.
Assists in the coordination of volunteers and volunteer training.
Oversees continuing compliance with internal and external regulatory standards including Medicare, Medicaid, licensure, JCAHO, corporate compliance and agency policies/procedures.
Possesses a thorough understanding of Medicare hospice regulations and other regulatory hospice requirements as it relates internally and to all external relationships
Participates as required in the QA process pertinent to hospice service; focus on Quality Scores and Public Reporting
Participates in public relations, community outreach and promotion of HWR and Advisory Councils
Assists with all survey preparation and coordination
Collaboration with Centralized Medical Records for oversight of clinical records
Demonstrates fiscal responsibility for the team budget through the judicious allocation and monitoring use of resources. Review variance reports and maintain Compass standards
Demonstrates and promotes positive customer service responsiveness internally and externally according to agency standards
Participates in on-call as assigned.
Serves on committees as assigned.
Performs other duties as assigned.
Requirements:
RN License or other related Clinical Professional License
BSN Clinical background with Bachelor's degree preferred.
Hospice/Palliative Care experience preferred.
Supervisory experience preferred.
Independent and analytical thinker
Previous experience in hospice or health care operations preferred
Working knowledge of basic Microsoft Office Suite applications
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44111
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$71k-85k yearly est. Auto-Apply 7d ago
Pediatric Home Care Registered Nurse (RN)
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Medina, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Provide palliative nursing care and support to pediatric patients and families
WHAT YOU WILL DO:
Assess physical, psychosocial and spiritual needs of the patient and family.
Provide intermittent skilled nursing services to the patient under the patient's physicians' directions.
Monitor and evaluate pain and symptoms and provide information and assistance to the patient and family to manage those problems.
Serves as liaison to the patient's physician(s) when needed; provide information to the physician based on knowledge relating to the patient's needs.
Provide emotional support to the patient and family.
Refer and follow up patients and/or family members to other services when appropriate.
Provide instruction (health teaching) to the patient and family as related to home care.
Maintain and promptly complete all necessary plan and reports related to home care.
Participate in care conferences and bereavement meetings.
Participate in public relations activities when necessary.
Participate in audit review, quality assurance activities and other meetings as assigned.
Plan and supervise activities of HHA as related to patient care.
SUCCESS CAPABILITIES:
Licensed RN in the State of Ohio
BS or equivalent experience
3-5 Years of experience in Pediatrics, or Hospice with the desire to transfer into Pediatrics
Experience preferred in pain and symptom management, oncology, public health, mental health
Experience in pediatrics and knowledge regarding normal growth and development, pediatric assessment skills, and pharmacology
Must work a minimum of 40 hours, four days/week
May at times work 4 days, 10-hour shifts based on department needs and supervisor approval
1 evening per week for call coverage and 1 weekend worked per month.
Must have valid driver's license, car available, and insurance coverage as required in Ohio
Working coverage area may include: Lorain, Cuyahoga, Lake, Ashtabula, Medina, Summit, Geauga, and Portage counties
All attempts will be made to place PED Nurse in the service areas closer to living residence
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$60k-76k yearly est. Auto-Apply 37d ago
Hospice Nursing Assistant-STNA
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Lorain, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Provide personal care under the supervision of a nurse according to the patient's plan of care. Collaborate with transdisciplinary team in a variety of settings.
WHAT YOU WILL DO:
Provide personal care and assist with ADL's according to the POC.
Provide safe environment for patients.
Safely ambulate/transfer patient as appropriate.
Assist with passive and active ROM exercises as directed by the nurse.
Prepare nutritional snacks as appropriate for the patient.
Under the supervision of the nurse, assist patient with pre-poured medications that are ordinarily self-administered and that are prescribed by a physician under the supervision nurse (Home Care only).
Under the direction of the nurse, perform simple wound care, skin care, and bowel care protocols according to the plan of care where appropriate.
Recognize and promptly report any changes in the mental or physical status of the patient to the nurse.
Record in clinical record, on appropriate documents, the activities provided and observations of patient at the time of visit.
Complete all charting, timesheets and mileage logs as defined by the agency policy and procedures.
Attend and actively contribute during patient care conference.
Participate in HNA discipline meetings, team meetings, staff meetings, retreats and in-services as appropriate.
Attend in-services to obtain 3 education hours per quarter.
Participate in the on-call rotation as scheduled (Home Care only).
Assist the Team Leader with other designated activities as necessary (scheduling, supply organization, answering office telephone, etc.)
Demonstrate positive customer-service responsiveness according to agency standards.
Flexible in meeting patient/family needs that require variable shifts and weekends.
Participate in chart review quality improvement activities and other meetings as assigned.
Participate in coordination of and communication with volunteer staff.
Provide basic care-giving education to caregiver/family members, such as turning and positioning, transfer techniques and changing linens
Maintain Transmission Based Precaution.
Complete annual competency requirements.
SUCCESS CAPABILITIES:
Must be able to read and write English proficiently.
Must be state tested nursing assistant in good standing
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE : The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$32k-37k yearly est. Auto-Apply 15d ago
Provider Relations Manager
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Coordinates comprehensive continuum of outreach services to professionals and community. Facilitates appropriate referrals to help grow census, increase length of stay and enhance the quality of care via effective communications with referrers. Assures that marketing programs and activities are appropriately integrated into the strategic marketing plan.
WHAT YOU WILL DO:
Provides input and collaborates with the Director of Provider Relations to develop and implement the strategic marketing plan; establishes plan goals and measurable objectives that directly impact census; develops action plans for underserved or unserved populations that could benefit from hospice care and Navigator services; evaluates plans and outreach programs and activities on an ongoing basis.
Creates effective, ongoing relationships with various professional referring sources and community agencies, including physicians and their nursing staffs, discharge planners in hospitals, managed care organizations, social services and nursing administration, staff of alternative homes, home health agencies, HMO contracted groups and other organizations; promotes understanding and increased utilization of agency services.
Evaluates and monitors referrals, admissions and ALOS history and other related marketing and referral data for all referring sources; assures accurate and timely quantitative documentation of marketing and referral activities; tracks data, and reports on overall effectiveness of outreach in impacting growth.
Represents agency at appropriate community and professional meetings; serves as liaison to groups and community organizations through networking, speaking engagements, health fair participation and committee work; initiates and maintains liaison relationships, contracting, and education with inpatient facilities serving agency patients.
Participates in the Quality Assurance/Utilization Review process on an ongoing basis; provides input to and completes follow-up with professional referral sources on quality concerns, FEHC surveys, and service needs.
Assists in planning, implementing and/or presenting educational programming and events for physicians and other allied health professionals; provides internal education related to effective communication with professional referral source; participates with team members in developing new and/or enhancing existing end-of-life topic presentations for professional communities.
Participates on agency committees; performs additional duties as assigned.
SUCCESS CAPABILITIES:
Graduation from an accredited college or university, with the possession of a bachelor's degree in business or public administration preferred. Considerable experience in marketing and sales management, preferably in healthcare, and demonstrated experience in successfully developing effective referral resources in the community; or any combination of education and experience that provides the knowledge, skills and abilities listed below.
Considerable knowledge of and experience in marketing and community relations.
Knowledge in the design and execution of marketing, and community relations programs and activities.
Ability to plan, organize and direct a variety of marketing, outreach and community-relations programs and activities within the strategic goals of the organization.
Ability to represent effectively the agency in the community and on a state and national level.
Ability to communicate effectively, orally and in writing.
Ability to establish effective working relationships with others.
Ability to work independently and within a team
Ability to maintain accurate and confidential records.
Ability to have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer.
Skill with Microsoft Office and other database software.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$88k-106k yearly est. Auto-Apply 27d ago
Dietary Server - PRN & Part-Time (PT)
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
Job Description
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Set up and serve meals for patients, cafeteria and catering. Silverware washing. Maintain cleaning and sanitation standards for kitchen, cafeteria and catering. Positions available:
Ames Family Hospice House (Westlake)
- PRN
- Part-Time
David Simpson Hospice House (Cleveland)
- Part-Time - Every other weekend, 12:00p-8:30p
- Part Time - Every other weekend and rotating Monday/Tuesday, 9:30a-6:00p
WHAT YOU WILL DO:
Patient Food Service
Pull cold items for patient meal service per tally and setup on patient trayline
Set up hot food on patient trayline
Serve hot and cold foods per meal ticket selections and per serving standards
Transport patient trays to wings/pavilions for delivery by clinical staff
Prepare and deliver late trays
Breakdown patient trayline after meal service; work with cook to manage leftovers
Wash pots/pans from serving line; clean and sanitize trayline equipment
At designated times, pick up carts with dirty trays from meal service
Wash patient dishes
Follow guidelines for trash, dirty linen and recyclable collection
Sweep and mop floors
Accurately complete all documentation as specified
Provide backup for menu aide, if trained, for preparation and completion of menus and tallies
Menu Aide (if specified)
Accurately maintain dietary patient census, assure correct menu for diet order
Interact with patients and families in the daily selection of menu choices
Accurately tally patient menu selections for hot and cold foods
Catering Service
Set up and break down catering events as assigned
Cafeteria Service
Set up cafeteria line with food/beverages and supplies for meal service needs
Serve in cafeteria according to portion and service standards
Operate POS system; reconcile cash drawer
Clean and sanitize cafeteria serving areas, tables and chairs
Miscellaneous
Answer phone per protocol and make simple diet changes as indicated
Other duties and functions as assigned based upon patient, team and agency needs
SUCCESS CAPABILITIES:
Must be able to read, write and carry out instructions
Minimum of one year healthcare food service experience preferred
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$22k-25k yearly est. Easy Apply 12d ago
Hospice Registered Nurse(RN)- Home Care- Days/Nights
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose-driven work! Do you?
JOIN OUR FAMILY!
Hospice of the Western Reserves services patients spanning across 18 counties in Northern Ohio and have 4 Inpatient Hospice Care Centers. We offer multiple styles of care (Admissions, Home Care, After Hours, Pediatric, etc.) and opportunities available that include PT, FT, and PRN on days or nights. Apply directly and we will reach out and review the opportunities that best fit what you are looking for!
CULTURAL COMPETENCIES:
Embody compassion, excellence, quality, integrity, service and stewardship in all you do as an HWR Team Member.
Live Brand Culture and Values at every opportunity.
Promote covenants internally.
Lead by example with respect, integrity and ethics.
PHYSICAL:
This is medium to heavy work requiring the exertion of up to 100 pounds of force occasionally and up to 20 pounds of force frequently, and the use of appropriate safety transfer techniques and body mechanics when moving, transporting, etc. of patients, sometimes in excess of 150 pounds; work requires stooping, reaching, standing, walking, lifting, fingering, grasping, and feeling; vocal communication; hearing; visual acuity and color perception. Employee understand and accepts possibility of exposure to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, and adverse effects of inclement weather that may occur.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Vaccination Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed, if applicable
Provide an active driver's license, if applicable
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$73k-89k yearly est. Auto-Apply 23d ago
Hospice Nursing Assistant (STNA) - Weekend Only
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
Job Description
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Provide personal care under the supervision of a nurse according to the patient's plan of care. Collaborate with transdisciplinary team in a variety of settings. This is a weekend only position, 12 hours, Saturday/Sunday. This will support our West Campus team based out of our Fairview Park, Ohio office.
WHAT YOU WILL DO:
Provide personal care and assist with ADL's according to the POC.
Provide safe environment for patients.
Safely ambulate/transfer patient as appropriate.
Assist with passive and active ROM exercises as directed by the nurse.
Prepare nutritional snacks as appropriate for the patient.
Under the supervision of the nurse, assist patient with pre-poured medications that are ordinarily self-administered and that are prescribed by a physician under the supervision nurse (Home Care only).
Under the direction of the nurse, perform simple wound care, skin care, and bowel care protocols according to the plan of care where appropriate.
Recognize and promptly report any changes in the mental or physical status of the patient to the nurse.
Record in clinical record, on appropriate documents, the activities provided and observations of patient at the time of visit.
Complete all charting, timesheets and mileage logs as defined by the agency policy and procedures.
Attend and actively contribute during patient care conference.
Participate in HNA discipline meetings, team meetings, staff meetings, retreats and in-services as appropriate.
Attend in-services to obtain 3 education hours per quarter.
Participate in the on-call rotation as scheduled (Home Care only).
Assist the Team Leader with other designated activities as necessary (scheduling, supply organization, answering office telephone, etc.)
Demonstrate positive customer-service responsiveness according to agency standards.
Flexible in meeting patient/family needs that require variable shifts and weekends.
Participate in chart review quality improvement activities and other meetings as assigned.
Participate in coordination of and communication with volunteer staff.
Provide basic care-giving education to caregiver/family members, such as turning and positioning, transfer techniques and changing linens
Maintain Transmission Based Precaution.
Complete annual competency requirements.
SUCCESS CAPABILITIES:
Must be able to read and write English proficiently.
Must be state tested nursing assistant in good standing
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
$32k-37k yearly est. Easy Apply 12d ago
Provider Relations Manager
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Cleveland, OH
Job Description
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Coordinates comprehensive continuum of outreach services to professionals and community. Facilitates appropriate referrals to help grow census, increase length of stay and enhance the quality of care via effective communications with referrers. Assures that marketing programs and activities are appropriately integrated into the strategic marketing plan.
WHAT YOU WILL DO:
Provides input and collaborates with the Director of Provider Relations to develop and implement the strategic marketing plan; establishes plan goals and measurable objectives that directly impact census; develops action plans for underserved or unserved populations that could benefit from hospice care and Navigator services; evaluates plans and outreach programs and activities on an ongoing basis.
Creates effective, ongoing relationships with various professional referring sources and community agencies, including physicians and their nursing staffs, discharge planners in hospitals, managed care organizations, social services and nursing administration, staff of alternative homes, home health agencies, HMO contracted groups and other organizations; promotes understanding and increased utilization of agency services.
Evaluates and monitors referrals, admissions and ALOS history and other related marketing and referral data for all referring sources; assures accurate and timely quantitative documentation of marketing and referral activities; tracks data, and reports on overall effectiveness of outreach in impacting growth.
Represents agency at appropriate community and professional meetings; serves as liaison to groups and community organizations through networking, speaking engagements, health fair participation and committee work; initiates and maintains liaison relationships, contracting, and education with inpatient facilities serving agency patients.
Participates in the Quality Assurance/Utilization Review process on an ongoing basis; provides input to and completes follow-up with professional referral sources on quality concerns, FEHC surveys, and service needs.
Assists in planning, implementing and/or presenting educational programming and events for physicians and other allied health professionals; provides internal education related to effective communication with professional referral source; participates with team members in developing new and/or enhancing existing end-of-life topic presentations for professional communities.
Participates on agency committees; performs additional duties as assigned.
SUCCESS CAPABILITIES:
Graduation from an accredited college or university, with the possession of a bachelor's degree in business or public administration preferred. Considerable experience in marketing and sales management, preferably in healthcare, and demonstrated experience in successfully developing effective referral resources in the community; or any combination of education and experience that provides the knowledge, skills and abilities listed below.
Considerable knowledge of and experience in marketing and community relations.
Knowledge in the design and execution of marketing, and community relations programs and activities.
Ability to plan, organize and direct a variety of marketing, outreach and community-relations programs and activities within the strategic goals of the organization.
Ability to represent effectively the agency in the community and on a state and national level.
Ability to communicate effectively, orally and in writing.
Ability to establish effective working relationships with others.
Ability to work independently and within a team
Ability to maintain accurate and confidential records.
Ability to have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer.
Skill with Microsoft Office and other database software.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$88k-106k yearly est. 28d ago
Dietary Server-Part-time Evenings
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Medina, OH
Job Description
SCHEDULE IS MONDAY-FRIDAY 4:00 PM-7:00 PM
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Set up and serve meals for patients, cafeteria and catering. Ware washing. Maintain cleaning and sanitation standards for kitchen, cafeteria and catering.
WHAT YOU WILL DO:
Patient Food Service
Pull cold items for patient meal service per tally and setup on patient trayline
Set up hot food on patient trayline
Serve hot and cold foods per meal ticket selections and per serving standards
Transport patient trays to wings/pavilions for delivery by clinical staff
Prepare and deliver late trays
Breakdown patient trayline after meal service; work with cook to manage leftovers
Wash pots/pans from serving line; clean and sanitize trayline equipment
At designated times, pick up carts with dirty trays from meal service
Wash patient dishes
Follow guidelines for trash, dirty linen and recyclable collection
Sweep and mop floors
Accurately complete all documentation as specified
Provide backup for menu aide, if trained, for preparation and completion of menus and tallies
Menu Aide (if specified)
Accurately maintain dietary patient census, assure correct menu for diet order
Interact with patients and families in the daily selection of menu choices
Accurately tally patient menu selections for hot and cold foods
Catering Service
Set up and break down catering events as assigned
Cafeteria Service
Set up cafeteria line with food/beverages and supplies for meal service needs
Serve in cafeteria according to portion and service standards
Operate POS system; reconcile cash drawer
Clean and sanitize cafeteria serving areas, tables and chairs
Miscellaneous
Answer phone per protocol and make simple diet changes as indicated
Other duties and functions as assigned based upon patient, team and agency needs
SUCCESS CAPABILITIES:
Must be able to read, write and carry out instructions
Minimum of one year healthcare food service experience preferred
Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Non-exempt role
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$22k-25k yearly est. Easy Apply 11d ago
Hospice Home Care Registered Nurse (RN)
Hospice of The Western Reserve 4.4
Hospice of The Western Reserve job in Willoughby, OH
Job Description
JOIN US IN MAKING THE MOST OF EVERY DAY!
Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.
WHY US?
We believe that our success starts with our greatest asset: OUR EMPLOYEES!
We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP
.
We have a passion for purpose driven work! Do you?
JOIN OUR FAMILY!
Provide prescribed medical treatment and personal care services to terminally ill persons in collaboration with the transdisciplinary team in a variety of settings. Coordinate the implementation of the Plan of Care for each patient utilizing the Nursing Process.
WHAT YOU WILL DO:
Responsible to practice in accordance with HWR clinical standards of practice, policies and procedures
Assess physical, psychosocial, and spiritual needs of the patient and family/caregivers.
Provide intermittent skilled nursing services to the patient under the patient's physician's direction.
Monitor and evaluate pain and symptoms and provide information and assistance to the patient and family to manage those problems.
Serve as a liaison to the patient's physician(s) when needed; provide information to the physician based on knowledge relating to the patient's needs.
Provide emotional support to the patient and family/caregiver.
Refer patients and/or family members to other services when appropriate and follow-up as necessary.
Provide instruction (health teaching) to the patient and family.
Maintain and promptly complete all necessary plans and reports related to hospice care.
Participate in care conferences and bereavement follow-up.
Participate in case review, quality improvement activities and other meetings as assigned.
Plan and clinically supervise activities of HNA as related to patient care.
Participate in the on-call rotation as scheduled.
Participate in discharge planning in collaboration with other team members.
Communicate by phone or in writing to case managers as determined case by case.
Assist team with coordination of the Plan of Care which includes all disciplines including volunteer staff.
Identifies opportunities for volunteers to serve patients and families and participate in the coordination of and communication with volunteer staff.
Demonstrate positive customer-service responsiveness according to agency standards.
Flexible in meeting patient/family needs that require variable hours.
Maintain Standard and Transmission Based Precautions.
Participate in coordination of and communication with volunteer staff.
Complete annual core competency requirements.
Other Responsibilities:
Participate in public relations, community outreach and promotion of Hospice of the Western Reserve.
Assist with orientation of new employees.
Assist with in-service programs as requested.
Serve on committees as appropriate or assigned.
Assist with education/precepting of students
SUCCESS CAPABILITIES:
Licensed RN in State of Ohio
Experience preferred in hospice care, home health, oncology and/or
pain and symptom management.
Current CPR certification
Must have and maintain a valid driver's license, good driving record and auto accident insurance at a level acceptable to HWR and/or HWR's insurer (Not a requirement for Hospice House staff
Hospice and Palliative Care Certification desired. Certification will be required within first 2 years of hire.
DETAILS:
Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
Tuition Assistance
Exempt role
Technology Package
Protocols in place for wellbeing during COVID-19
CONDITIONS OF EMPLOYMENT:
Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
Provide an active driver's license
Ability to provide proof of eligibility to work in the United States.
High level of integrity, ethics and professionalism.
NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who may need reasonable accommodations to complete the application process may contact:
Careers at Hospice of the Western Reserve
17876 St. Clair Ave.
Cleveland, OH 44114
************ or *********************
Hospice of the Western Reserve is an Equal Opportunity Employer - we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
$60k-76k yearly est. Easy Apply 18d ago
Learn more about Hospice of the Western Reserve jobs