How To Become A Hospital Account Manager: What It Is and Career Path

What is a hospital account manager and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Jerri Lynn Kyle

The world of medical technology is a profitable and life-saving world, but it needs skillful people in order to stay that way. The hospital account manager works for laboratories or medical technology producers in order to get their life-saving technologies in the hands of doctors while helping the company make money.

A hospital account manager could work for a company manufacturing vaccines or monitoring systems. They are the liaison between the company and hospitals that need its technology. The hospital account manager needs to maintain the loyalty of clients in their current portfolio loyal and find new opportunities to make sales.

One of the most interesting parts of the hospital account manager's job is visiting different sites. They can travel to different hospitals to present the benefits of their company's innovations to convince executives to switch their accounts. The job of a hospital account manager involves long hours on some days and extensive knowledge of medical technology.

What general advice would you give to a hospital account manager?

Jerri Lynn Kyle

Senior Instructor, Internship Coordinator, Missouri State University

1.Don't be discouraged! Jobs are out there but you might not get your dream job starting out. It's a journey, so try to make the most of every stop.
2.Start building your professional credibility, both with how you perform your job, and how you interact with your coworkers.
3.Finally, be confident, but at the same time be teachable and coachable. Your degree doesn't make you an expert. Sometimes you realize you don't even know what you don't know, and that's okay. You aren't going to know everything and that's why you need to be coachable.

ScoreHospital Account ManagerUS Average

Salary

7.5

Avg. Salary $97,387

Avg. Salary $59,228

Stability level

6.4

Growth rate 5%

Growth rate 0.3%

Diversity

2.7

Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 47.07%

male 52.93%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

4.4

Work life balance is poor

6.4 - fair

Key steps to become a hospital account manager

Explore hospital account manager education requirements

Most common hospital account manager degrees

Bachelor's

84.4 %

Master's

7.3 %

Associate

4.2 %

Start to develop specific hospital account manager skills

Skills	Percentages
Customer Service	23.18%
Patients	15.65%
Customer Satisfaction	15.60%
Account Management	7.24%
Medicare	3.66%

Complete relevant hospital account manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New hospital account managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a hospital account manager based on U.S. Bureau of Labor Statistics data and data from real hospital account manager resumes.

Research hospital account manager duties and responsibilities

Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Call points include telemetry, med-surg, ICU, pharmacy and physician offices.
Call on anesthesiologists, home infusion pharmacies, surgery center buyers and oncology clinics in Arkansas, Mississippi and Tennessee.
Increase cardiology sales of Cordarone I.V.

Prepare your hospital account manager resume

When your background is strong enough, you can start writing your hospital account manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a hospital account manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable hospital account manager resume templates

Build a professional hospital account manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your hospital account manager resume.