Below we've compiled a list of the most important skills for a hospital administrator. We ranked the top skills based on the percentage of hospital administrator resumes they appeared on. For example, 17.3% of hospital administrator resumes contained patient care as a skill. Let's find out what skills a hospital administrator actually needs in order to be successful in the workplace.

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The six most common skills found on Hospital Administrator resumes in 2020. Read below to see the full list.

15 Essential Hospital Administrator Skills For Your Resume And Career

1. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how patient care is used on hospital administrator resumes:
  • Complete veterinary practice management including human resources, patient care standards, inventory management, and building maintenance.
  • Participated in design and building of a replacement Hospital Patient Care Tower for areas of responsibility.
  • Participate in patient care policies and protocols and promote effective and efficient Utilization or clinical resources.
  • Coordinated, planned and executed construction projects while ensuring continuity of patient care and safety.
  • Collaborated with various physicians when patient care required direct supervisory or clinical consultant participation.

2. Health Care

Healthcare means an organized service provided to people when they are diagnosed with a medical illness or suffer an injury. Basic health care would ensure to improve the health of the patient. Health care is provided by designated and certified specialists who can be doctors, registered nurses, therapists, etc. The healthcare of the people is the responsibility of the state as they set up hospitals and clinics for the public and arrange certified professionals in them for the health care of the people.

Here's how health care is used on hospital administrator resumes:
  • Collaborated with executive leadership to develop DSRIP plan to address transition requirements for public hospitals to achieve Health Care Reform requirements.
  • Coordinated daily calendar schedule/activities and meetings for the Director of Health Care Systems.
  • Oversee preparation for health care reform in the Ambulatory Care Clinics.
  • Maintained effective working relationships with contracted health care providers security staff, and external community health care providers.
  • Provided orientation to the Comprehensive Medical Contract staff regarding special considerations when delivering health care to incarcerated individuals.

3. Emergency

An emergency is a situation or condition that poses a great risk to the health, wealth, or property of someone. An emergency can be affecting the health of a person, like a heart attack, or it may even be a natural disaster, e.g. an earthquake. Emergencies can take place at home or at workplaces and they need immediate intervention to prevent the danger.

Here's how emergency is used on hospital administrator resumes:
  • Coordinated 13 emergency medical evacuations to a higher echelon of care.
  • Streamlined the admitting process, which reduced the time from the Emergency Department to admission by 30%.
  • Implement Video Remote Interpreting pilot at hospital emergency room and two ambulatory clinics in 2011.
  • Experienced and facilitated Emergency Department growth from 36,000 to 48,000 visits.
  • Attended all emergency situations in the ER.

4. Hospital Operations

Here's how hospital operations is used on hospital administrator resumes:
  • Managed hospital operations, including medical information systems, managed care, human resources, media relations and regulatory compliance departments.
  • Led hospital operations, management, organization, and training
  • Provide leadership and direction in all areas of hospital operations.

5. Hospital Staff

Hospital Staff is all of the employees working within a hospital, from cardiovascular surgeons to nurses to technicians, janitors, and even receptionists and security personnel. Hospital staff members can also be in permanent positions or can otherwise occupy part-time or exchange positions. Some members of the staff need not have anything to do with the medical field or with sanitation, and can instead be security, can be lawyers or simple management, or can deal with the financial part of the business.

Here's how hospital staff is used on hospital administrator resumes:
  • Stabilized nursing and hospital staffing, updated medical records.
  • Coordinated medical activities and information between teaching services, hospital staff, UNC School of Medicine, and community interest.
  • Cultivated a cohesive team of physicians, board members, community leaders, and hospital staff.
  • Maintain professional and friendly relationships with hospital staff, doctors, clients and supply vendors.
  • Investigate and resolve complaints from patients, hospital staff and the general public.

6. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how human resources is used on hospital administrator resumes:
  • Updated administrative and human resources policies and procedures manuals.
  • Managed Human Resources, Operations and cash flow for a $3.5 million, five-doctor, 40-employee hospital.
  • Operated accounts payable system, hired all lay staff and provided human resources for thirty-five.
  • Handle the New Employee Orientation roster and employee's Charitable Giving logs for Human Resources.
  • Managed all issues related to Human Resources, Accounting, Maintenance and Patient Services.

7. Surgery

Here's how surgery is used on hospital administrator resumes:
  • Led first study in underdeveloped country of WHO Guidelines Safe Surgery Saves Lives Research Study at the hospital.
  • Assisted Veterinarian in surgery and all aspects of patient treatment, such as surgery.
  • Recruited the specialty surgery line of business as well as adding Integrative Medicine into service options.
  • Collaborated with Kaiser Permanente Riverside to conduct Community Surgery Day benefitting uninsured patients needing minor surgical procedures.
  • Established and maintained excellent working relationships with hospital administration, surgery center administrators and staff members of 5 different medical facilities.

8. Clinical Staff

The clinical staff consists of people who work under a healthcare professional like a physician. Their job is to assist in healthcare professional services but not to report them directly. The clinical staff has direct contact with patients for diagnosis, treatment, and further care.

Here's how clinical staff is used on hospital administrator resumes:
  • Assisted clinical staff with writing patient reports and entering into health record systems.
  • Provide operational and supervisory oversight to multidisciplinary clinical staff in a Correctional setting housing male or female offenders.
  • Facilitated merger of practice with another surgical practice to include implementation of best practices for clerical and clinical staff.
  • Performed clinical staff training/interdisciplinary Treatment Team Meetings/performed Interviewing of New Personnel and Orientation.
  • Conducted initial and periodic training of administrative and clinical staff to assure effective knowledge transfer and retention.

9. Osha

Osha stands for Occupational Safety and Health Administration that is a large regulatory agency based in the USA. This agency was created in 1971 and its basic aim is to ensure safe and healthy working conditions for working men and women. Osha had the authority of doing surprise visits to inspect and examine the working conditions in workplaces. They have been successful in reducing injury rates and improving worker conditions.

Here's how osha is used on hospital administrator resumes:
  • Regulated and Monitored OSHA, MSDS, and Department of Health Regulations
  • Maintained AAHA-accreditation and insured compliance with all state and city regulatory agencies, OSHA, DEA, fire/police/sanitation .
  • Prepared and documented all information to comply with OSHA injury reporting regulations.
  • Maintained OSHA compliance and Risk management requirements before becoming overdue.
  • Conduct monthly OSHA required safety training and documentation.

10. Radiology

Radiology means a division of medicine that concentrates on the use of radiant energy or any other radioactive material in the process of diagnosis and ailment treatments. It deals specifically with X-rays and radiations bearing high-energy, used in medicine and diagnosis.

Here's how radiology is used on hospital administrator resumes:
  • Supported and coordinated processes with the ER, radiology department, medical lab and pharmacy on the day to day operations
  • Coordinated daily rounds with ancillary departments - Radiology, Chemistry, pharmacy, support services to reduce operational barriers.
  • Skilled with practice management software, implemented paper light environment and linked Cornerstone software with lab and radiology.
  • Improved Radiology quality of care (e.g.
  • Enforce radiology laws and guidelines, as well as hold radiologysafety meetings within the hospitals.

11. Client Service

Here's how client service is used on hospital administrator resumes:
  • Direct reports include two practice managers, a veterinary relations coordinator, client service manager, and personnel/recruiting specialist.
  • Demonstrate and reinforces the highest level of client service.

12. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how payroll is used on hospital administrator resumes:
  • Added new employees to payroll system setting up employee specific tax, deduction, direct deposit, etc.
  • Monitor and maintain operating budgets such as payroll, supply ordering, purchase and rental of equipment.
  • Complete biweekly payroll, taxes, employee performance reviews and termination.
  • Oversee Payroll for Concessions and Warehouse Employees.
  • Managed payroll and all HR responsibilities.

13. Internal Medicine

Here's how internal medicine is used on hospital administrator resumes:
  • Functioned as a liaison with the various ambulatory sites (Family Medicine, Internal Medicine, Geriatrics, and Dental).
  • Reorganized the clinical/medical services to provide onsite internal medicine, cardiology, endocrinology, and other needed specialties.
  • Developed protocol to transition between standard internal medicine practice and concierge practice.
  • Transitioned service to taking all unassigned call for community internal medicine groups.
  • Manage a 9-provider, 3-office Family/Internal Medicine practice.

14. Financial Management

Here's how financial management is used on hospital administrator resumes:
  • Proposed numerous financial management recommendations.
  • Developed programs to train personnel in financial management, business operations, claims processing and collections ensuring Medicare and Medicaid compliance.
  • Served as a President's Council Member responsible for hospital-wide decisions regarding quality issues, financial management, and strategic initiatives.
  • Maintained databases and analyzed information regarding internal and external audit trends, financial management and medication administration for the Residential Department.
  • Provided leadership and direction for daily operations, financial management, scheduling, staffing and contract administration in hospital.

15. Support Services

Support services are services that support the organization internally and are usually non-revenue generating. Examples include, IT, admin, HR, etc.

Here's how support services is used on hospital administrator resumes:
  • Supervised all support services and several clinical services.
  • Led 455 bed hospital support services departments.

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Most Important Hospital Administrator Skills According To Experts

What type of skills will young Hospital Administrators need?

Jacqueline Strenio Ph.D.

Assistant Professor, Southern Oregon University


If the pandemic has taught us anything, it's the importance of data literacy and the social sciences. Employers will be looking for evidence of these skills on resumes and expect them of new hires.

Data literacy refers to interpreting data and understanding its limitations and the ability to communicate with data clearly. This doesn't just mean having the technical skills to manage and analyze data and convey insights from such analyses. Employers will be looking for workers who can describe the results and implications of those analyses, requiring strong written and oral communication skills.

The pandemic has also highlighted the importance of the social sciences. Although a vaccine didn't emerge from the social sciences, insights from such disciplines are critical in constructing vaccine rollouts and other socially-acceptable policies that account for human behavior. The social sciences, including economics, will also help rebuild our communities in more sustainable and inclusive ways in the post-pandemic world. Young graduates entering the workforce that understand human nature and can critically evaluate policies and procedures from a social scientific perspective will be invaluable to employers for their ability to think technically and creatively and account for social norms and human behavior. More generally, creative and innovative thinking and the ability to be flexible are imperative. These things are a core part of any liberal arts curriculum. Graduates should emphasize these liberal arts skills in addition to technical career training.
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Online Courses For Hospital Administrators

One of the best ways to acquire the skills needed to be a hospital administrator is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since hospital administrators benefit from having skills like patient care, health care, and emergency, we found courses that will help you improve these skills.

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Cybersecurity in Healthcare (Hospitals & Care Centres)
coursera

The Cybersecurity in Healthcare MOOC was developed as part the SecureHospitals. eu project. This project has received funding from the European Union's Horizon 2020 Coordination Research and Innovation Action under Grant Agreement No. 826497. The course "Cybersecurity in Healthcare" has been developed to raise awareness and understanding the role of cybersecurity in healthcare (e.g, hospitals, care centres, clinics, other medical or social care institutions and service organisations) and the cha...

Palliative Care Always
coursera

Palliative Care Always is a specialization for health care practitioners, patients and caregivers. We've designed this specialization to demonstrate how palliative medicine integrates with patient care, and to help you develop primary palliative care skills. Over the next five courses, you will develop skills in symptom management, goals of care and effective communication to improve the quality of life for patients and families suffering with serious illness. Our hope is that you feel increasin...

Certificate in End of Life Care
ed2go

(19 contact hours) The Certificate in End-of-Life Care will enhance the knowledge and skills of health care professionals and individuals who work with or care for those experiencing a terminal illness...

Clinical Terminology for International and U.S. Students
coursera

Understanding the clinical terms and abbreviations commonly used during verbal or written communication in U.S. hospitals is challenging. This course is designed for U.S. health care profession students and for international students and practitioners who want to become more familiar with the language of the U.S. clinical setting. Others, such as caregivers and medical interpreters, who wish to develop a better understanding of terms and abbreviations used by health care providers will find this...

The Critical Role of IT Support Staff in Healthcare
coursera

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you'll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient's home! On any given day, you may interact with...

Transgender Medicine for General Medical Providers
coursera

The course is a comprehensive set of didactic lectures surveying fundamentals of transgender medical and surgical treatment. The material is meant to provide the student with core knowledge that is essential for current primary care providers caring for transgender patients. There are 10 modules led by the expert clinical faculty from the pioneering Center for Transgender Medicine and Surgery, located within the Mount Sinai Health System and the Icahn School of Medicine at Mount Sinai in New Yor...

Health Care Innovation
coursera

In this course, you'll learn the foundational economic theories behind health care innovation and how to optimize your own health care practice or organization. Designed to help you gain a practical understanding of the theoretical frameworks of behavioral economics and operations management in the health care setting, this course will help you apply these frameworks to assess health care practices and apply innovation while managing risk. You'll also explore the best practices for evaluating on...

Essentials of Palliative Care
coursera

This course starts you on your journey of integrating primary palliative care into your daily lives. You will learn what palliative care is, how to communicate with patients, show empathy, and practice difficult conversations. You will learn how to screen for distress and provide psychosocial support. You will learn about goals of care and advance care planning and how to improve your success with having these conversations with patients. Finally, you will explore important cultural consideratio...

The Business of Health Care
coursera

This Specialization was designed to help you keep pace with the rapidly changing world of health and health care. Through partnership with Wharton and Penn Medicine, you'll learn from experts in business acumen, health care management, and health care policy to develop the skills you'll need to successfully navigate the quickly evolving landscape of this fast-growing field* By the end of this specialization, you will have a strong foundational understanding of the American health care system, al...

Data Analytics and Visualization in Health Care
edX (Global)

Big data is transforming the health care industry relative to improving quality of care and reducing costs--key objectives for most organizations. Employers are desperately searching for professionals who have the ability to extract, analyze, and interpret data from patient health records, insurance claims, financial records, and more to tell a compelling and actionable story using health care data analytics. The course begins with a study of key components of the U.S. health care system as...

Become an EMT
coursera

Health care is an exciting and ever growing profession that can take you many different directions. You can apply the fundamentals you learn here about emergent patient care, stabilization, and disease processes toward becoming an EMT or further health care pursuits. In this specialization you will learn to care for stable and unstable patients before they get to a hospital, how to identify time sensitive diseases, and medical and traumatic conditions that affect both adults and pediatric patien...

Symptom Management in Palliative Care
coursera

This course should be taken after the Essentials of Palliative Care course and continues building your primary palliative care skills - communication, psychosocial support and goals of care. You will learn how to screen, assess, and manage both physical and psychological symptoms. You will explore common symptoms such as pain, nausea, fatigue, and distress and learn specific treatments. You will continue to follow Sarah and Tim's experience and learn cultural competencies critical for optimal sy...

Global Quality Maternal and Newborn Care
coursera

This course is designed for administrators, advocates, policy makers, clinicians, and service users. It will give you the background, recommendations, and tools you need to address issues related to high quality maternal and newborn care in your own setting. In particular, you will learn about the evidence behind implementing the midwifery model of care as a means to advancing the health and wellbeing of mothers and babies globally. The modules in this course are structured around the Quality Ma...

Newborn Baby Care
coursera

A newborn baby is an amazing beautiful life filled with hope. Unfortunately, many babies die or experience preventable harm even in 21st century. It is imperative that babies who are born healthy get off to a healthy start in the first month of life. There are some easy tenets of care to implement that help ensure that babies and families get off to a healthy start no matter where they are in the world. In this specialization learners will acquire the skills necessary for newborn baby care to op...

Health Care Delivery in Healthcare Organizations
coursera

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's pe...

The Economics of Health Care Delivery
coursera

In this course, you'll learn about the key components of health care, and the economics behind their principles and pricing strategies. Professors Ezekiel Emanuel of Penn Medicine and Guy David of the Wharton School have designed this course to help you understand the complex structure of the health care system and health insurance. Through study and analysis of providers and insurance through an economic lens, you'll learn how basic economic principles apply to both principles and payment metho...

Understanding the Australian Health Care System
edX (Global)

This course will enable you to understand the workings of the Australian health care system. By following in the footsteps of patient journeys, you will gain an experiential understanding of how this multi-layered system operates in the context of the geographic, social and cultural landscapes of Australia and how to successfully navigate within this system. This course will enable you to answer questions such as: Why are there multiple layers within this health care system? What are these...

Health Care IT: Challenges and Opportunities
coursera

A strong argument can be made that the health care field is one of the most information-intensive sectors in the U.S. economy and avoidance of the rapid advances in information technology is no longer an option. Consequently, the study of health care information technology and systems has become central to health care delivery effectiveness. This course covers the modern application of information technology that is critical to supporting the vision and operational knowledge of the health care l...

Certificate in Complementary and Integrative Health
ed2go

(24 contact hours) Enhance your professional marketability by gaining a broad understanding of complementary and integrative health care options...

Most Common Skills For Hospital Administrators

RankascdescHospital Administrator SkillascdescPercentageascdesc
1
Patient Care
17.3%
2
Health Care
9.6%
3
Emergency
7.6%
4
Hospital Operations
5.6%
5
Hospital Staff
5.4%
6
Human Resources
4.1%
7
Surgery
4%
8
Clinical Staff
3.5%
9
Osha
2.6%
10
Radiology
2.2%
11
Client Service
2.2%
12
Payroll
2%
13
Internal Medicine
1.8%
14
Financial Management
1.8%
15
Support Services
1.7%
16
Hospital Policies
1.7%
17
Staff Members
1.6%
18
Annual Budget
1.6%
19
Business Operations
1.6%
20
Ensure Compliance
1.5%
21
Staff Meetings
1.4%
22
Public Health
1.4%
23
Trauma
1.4%
24
Business Development
1.2%
25
Medical Records
1.2%
26
Daily Operations
1.1%
27
Financial Statements
1%
28
Jcaho
1%
29
Professional Development
1%
30
Regulatory Agencies
1%
31
Clinical Operations
0.9%
32
Administrative Functions
0.9%
33
CMS
0.8%
34
Strategic Plan
0.7%
35
Oversight
0.7%
36
MRI
0.7%
37
Acute Care
0.6%
38
Conflict Resolution
0.6%
39
ICU
0.6%
40
Department Heads
0.5%
41
EMR
0.4%
42
New Programs
0.3%
43
Facility
0.3%
44
Executive Committee
0.2%
45
Professional Staff
0.2%
46
Medicaid
0.2%
47
Inventory Control
0.2%
48
A/P
0.2%

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