How to hire a hospital admissions clerk

How to hire a hospital admissions clerk, step by step

Here's a step-by-step hospital admissions clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a hospital admissions clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new hospital admissions clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The hospital admissions clerk hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A hospital admissions clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, hospital admissions clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of hospital admissions clerks and their corresponding salaries.

   Type of Hospital Admissions Clerk	Description	Hourly rate
   Hospital Admissions Clerk	General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.	$11-18
   Interviewer	An Interviewer is responsible for relaying the right questions and evaluating candidates to determine if they would be an efficient addition to a company or organization. Besides asking the right questions, one must have a keen sense of observation to have a reliable and unbiased basis of discernment... Show more	$11-19
   Patient Representative	A patient representative is responsible for assisting the patients with their health care needs by identifying their medical concerns, assessing their medical history, and referring them to the appropriate physicians or other medical professionals for immediate treatments and further examinations. Patient representatives verify the patients' insurance information, guiding them on filling out medical forms, processing payments for medical services, and updating them for the release of medical results... Show more	$12-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Office Equipment
   • Data Entry
   • Phone Calls
   • Computer System
   • Conference Room
   • Insurance Forms
   • Telephone Calls
   • Patient Registration
   • Hippa
   • Quality Customer Service
   • Patient Accounts
   • Patient Charts
   • Food Preparation

   Check all skills

   Responsibilities:

   • Manage front office check-in, insurance verification and certifications from doctors.
   • Register patients upon entry of the emergency room while collecting personal medical and insurance information.
   • Process surgery schedules for billing.
   • Assist nurses and doctors with paging other personnel and teams (stroke, trauma, radiology, etc).
   • Check insurance eligibility for Medicare and Medicaid.
   • Administer registration of patients and pass on information to require hospital departments.

3. Make a budget

   Including a salary range in your hospital admissions clerk job description is a great way to entice the best and brightest candidates. A hospital admissions clerk salary can vary based on several factors:

   • Location. For example, hospital admissions clerks' average salary in louisiana is 47% less than in massachusetts.
   • Seniority. Entry-level hospital admissions clerks earn 37% less than senior-level hospital admissions clerks.
   • Certifications. A hospital admissions clerk with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a hospital admissions clerk's salary.

   Average hospital admissions clerk salary

   $14.84hourly

   $30,864 yearly

   ---

   Entry-level hospital admissions clerk salary

   $24,000 yearly salary

   Updated December 14, 2025

4. Writing a hospital admissions clerk job description

   A hospital admissions clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a hospital admissions clerk job description:

   Hospital admissions clerk job description example

   **Overview**
   
   Under general supervision, is responsible for set-up and disassemble of conference room, receiving catering deliveries; preparing food for delivery to conference rooms, and completing food service setup. This includes but is not limited to tables, chairs, equipment, paper, writing instruments, etc. May perform additional duties such as mail, packages and interoffice correspondence handling and dispatching for all classes of mail if needed.
   
   **Responsibilities**
   
   + Manage conference room reservations, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests,
   
   + Manage facilities services requests in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests. Communicates requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), IT (computer issues), Print Clerk (print jobs), and mail room (package pickups and deliveries)
   
   + Manage established security policies and procedures regarding arriving and departing visitors, contractors, delivery persons, etc
   
   + Acts as a Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation, transportation, community retail, neighborhood amenities, and organizational information
   
   + Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
   
   + Manage large amounts of inbound and outbound calls/emails in a timely manner
   
   + Follow communication "scripts" when handling different topics
   
   + Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
   
   + Collaborate with other Business Services Associates and functional areas (Travel, Finance, IT, Contract Administration, etc.) to identify opportunities to streamline workflows, to prioritize key business activities and develop solutions
   
   + Develop and maintain strong, credible relationships across business units and deliver business results
   
   + Respond to changing situations and encourage and help others to do the same. Clarifies and adapts guidelines that are not applicable to changing situations
   
   + Manage conflicting priorities and be comfortable in a fast-paced environment
   
   + Independently resolve complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge. May provide solutions to resolve less complex problems
   
   + Assist in complex project coordination and support departmental initiatives
   
   + Perform other assigned tasks as needed
   
   **Qualifications**
   
   + High school Diploma or equivalent
   
   + Minimum 5 years experience concierge experience working in a fast paced Corporate environment
   
   + Video conferenceing experience a plus
   
   + Ability to make independent and high quality decisions and may advise on solutions to problems or issues
   
   + Excellent customer service, professional attitude and appearance are a must
   
   + Ability to work overtime & meet deadlines
   
   **PHYSICAL DEMANDS**
   
   + Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
   
   + May lift and/or move up to 50lbs.
   
   **What We Offer:**
   
   Competitive pay & benefits!
   
   Comprehensive training and development programs that prepare employees to advance from within.
   
   A company focused on creating a positive work and client environment.
   
   Employee discounts on entertainment, products, and services nationwide!
   
   **_Come Join Our Team!_**
   
   **Job Locations** _US-DC-WASHINGTON_
   
   **Posted Date** _5 months ago_ _(5/1/2022 6:51 PM)_
   

   Copy this example

   

5. Post your job

   To find the right hospital admissions clerk for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with hospital admissions clerks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit hospital admissions clerks who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your hospital admissions clerk job on Zippia to find and recruit hospital admissions clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit hospital admissions clerks, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new hospital admissions clerk

   Once you have selected a candidate for the hospital admissions clerk position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new hospital admissions clerk. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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