Care Coordinator (Care Manager) - Registered Nurse (RN), Social Worker, or Clinical Counselor
Columbus, OH
The Community Based Care Coordinator, Duals Integrated Care is responsible for managing and coordinating care for dual-eligible beneficiaries, those who qualify for both Medicare and Medicaid. This position focuses on integrating health services and community resources to improve health outcomes and enhance the quality of life for individuals with complex health needs, including those who are eligible for waiver services.
Essential Functions:
Engage with the member in a variety of community-based settings to establish an effective, care coordination relationship, while considering the cultural and linguistic needs of each member.
Function as a liaison between healthcare providers, community resources, and dual-eligible beneficiaries to ensure seamless communication and care transitions.
Conduct comprehensive assessments to identify the physical, mental, and socials needs of dual-eligible individuals.
Develop and implement individualized care plans based on unique needs of each member, considering their medical, social, and behavioral health requirements.
Lead and collaborate with interdisciplinary care team (ICT) to create holistic care plans that address medical and non-medical needs.
Assist members in accessing community resources, including housing, transportation, food assistance, and social services.
Educate members about their benefits and available services under both Medicare and Medicaid.
Provide education to members and their families about managing chronic conditions, medication adherence, and preventive care.
Promote health lifestyle choices and self-management strategies.
Regularly monitor member's health status and care plan adherence, adjusting, as necessary.
Follow up with members after hospitalizations or significant health events to ensure continuity of care and prevent readmissions.
Work closely with primary care physicians, specialists, and other healthcare providers to coordinate care and share relevant information.
Coordinate with community-based organizations, other stakeholders/entities, state agencies, and other service providers to ensure coordination and avoid duplication of services.
Participate in care team meetings to discuss member progress and address barriers to care.
Maintain accurate and up-to-date records of members interactions, care plans, and outcomes.
Collect and analyze data to evaluate the effectiveness of care coordination efforts and identify areas of improvement.
Advocate for the needs and preferences of dual-eligible beneficiaries within the healthcare system.
Empower members to take an active role in their healthcare decisions.
Evaluate member satisfaction through open communication and monitoring of concerns or issues.
Regular travel to conduct member, provider and community-based visits as needed and per the regulatory requirements of the program.
Report abuse, neglect, or exploitation of older adults as a mandated reporter as required by State law.
On-call responsibilities as assigned.
Adherence to NCQA and CMSA standards.
Perform any other job duties as requested.
Education and Experience:
Nursing degree from an accredited nursing program or bachelor's degree in a health care field or equivalent years of relevant work experience is required.
Previous experience in nursing or social work or counseling or health care profession (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) is required.
Prior experience in care coordination, case management, or working with dual-eligible populations is preferred
Medicaid and/or Medicare managed care experience is preferred
Competencies, Knowledge and Skills:
Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel.
Understanding of Medicare and Medicaid programs, as well community resources and services available to dual-eligible beneficiaries.
Strong interpersonal and communication skills to effectively engage with members, families, and healthcare providers
Ability to manage multiple cases and priorities while maintaining attention to detail.
Adhere to code of ethics that aligns with professional practice.
Awareness of and sensitivity to the diverse backgrounds and needs of the populations served
Decision making and problem-solving skills.
Licensure and Certification:
Current unrestricted clinical license in state of practice as a Registered Nurse, Social Worker or Clinical Counselor is required. Licensure may be required in multiple states as applicable based on State requirement of the work assigned.
Case Management Certification is highly preferred
Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver's license record check and verified insurance. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated.
To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.
CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.
Working Conditions:
This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time.
Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need.
May be required to travel greater than 50% of time to perform work duties.
Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer.
Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members.
Compensation Range:
$61,500.00 - $98,400.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-KG1
Auto-ApplyCredentialed Medical Asst - Rural Health Primary Care Clinic
Wilmington, OH
Job Details Physician Office | Wilmington | Full-Time | First Shift Responsibilities & Requirements
Responsibilities:
Under the supervision of the physician, APP and registered nurse:
Assists in providing care and performing office functions.
Give instructions to patients as instructed by doctor/nurse.
Takes blood pressure, pulse, temperature and respiration.
Assists patients any time need is apparent or as directed by the nurse or physician(s).
Assists with any procedures that have been taught through formal training or by licensed nurse or physician(s).
Assists in lab procedures under the supervision of physician(s) and nurse and for which training has been given.
Keeps medical records in accordance to procedures and forms.
Follows principles of medical ethics for medical assistant.
Keep rooms stocked with adequate medical supplies.
May be requested to substitute for other office personnel and conduct responsibilities of receptionist/front desk.
Any other assigned
Preferred Qualifications
Qualifications:
Education Requirements:
Completion of an accredited program that meets nationally accepted standards-certificate or degree in Medical Assisting or Medical Office Management.
BLS certification
If employee's practice has issued AED, the employee is required to obtain and maintain current BLS certification.
Must either have six months of experience as a Medical Assistant, OR, have graduated from an accredited MA or Medical Office Management program that meets nationally accepted standards.
Within one year from date of hire, continued employment will require successful attainment and retention of CCMA, CMA (AAMA) or NCMA certification or RMA plus documented completion of a Medical Assisting program through an accredited institution of higher learning.
Skills/Others
Previous experience in a medical environment preferred
Office practice knowledge required to include examination, diagnostic and treatment room procedures, medical equipment and instruments, common safety hazards and precautions, confidentiality/discretion
Patient, courteous and tactful
Ability to communicate and relate well with office staff, ancillary departments and the public
Ability to follow direction, accept orders and perform repetitive tasks
Computer literate word processing, email, experience in electronic medical records preferred
Perform patient screening using established protocols
Overview
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Auto-ApplyCredentialed Medical Asst - Rural Health Primary Care Clinic
Wilmington, OH
Job Details Physician Office | Wilmington | Full-Time | First Shift Responsibilities & Requirements Responsibilities: Under the supervision of the physician, APP and registered nurse: * Assists in providing care and performing office functions. * Give instructions to patients as instructed by doctor/nurse. * Takes blood pressure, pulse, temperature and respiration. * Assists patients any time need is apparent or as directed by the nurse or physician(s). * Assists with any procedures that have been taught through formal training or by licensed nurse or physician(s). * Assists in lab procedures under the supervision of physician(s) and nurse and for which training has been given. * Keeps medical records in accordance to procedures and forms. * Follows principles of medical ethics for medical assistant. * Keep rooms stocked with adequate medical supplies. * May be requested to substitute for other office personnel and conduct responsibilities of receptionist/front desk. * Any other assigned Preferred Qualifications Qualifications: Education Requirements: * Completion of an accredited program that meets nationally accepted standards-certificate or degree in Medical Assisting or Medical Office Management. * BLS certification * If employee's practice has issued AED, the employee is required to obtain and maintain current BLS certification. * Must either have six months of experience as a Medical Assistant, OR, have graduated from an accredited MA or Medical Office Management program that meets nationally accepted standards. * Within one year from date of hire, continued employment will require successful attainment and retention of CCMA, CMA (AAMA) or NCMA certification or RMA plus documented completion of a Medical Assisting program through an accredited institution of higher learning. Skills/Others *
Previous experience in a medical environment preferred * Office practice knowledge required to include examination, diagnostic and treatment room procedures, medical equipment and instruments, common safety hazards and precautions, confidentiality/discretion * Patient, courteous and tactful * Ability to communicate and relate well with office staff, ancillary departments and the public * Ability to follow direction, accept orders and perform repetitive tasks * Computer literate word processing, email, experience in electronic medical records preferred * Perform patient screening using established protocols Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Auto-ApplyMedTech Clinical Educator RN
Columbus, OH
Our MedTech RN Clinical Educator's experiences a unique opportunity to employ their clinical nursing expertise in a new way outside patient care, while continuing to collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology. You will be responsible for training and educating Registered Nurses on medical devices primarily used for Urology products.
What you will be doing in the role:
Your primary focus will be in-servicing and education only; no sales responsibilities, and no bedside care.
Provide peer-to-peer education and in-servicing to nurses, and hospital staff to support medical device implementations
Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience
Utilize clinical nursing expertise to answer questions and address concerns with the medical device
Provide updates, reports, and valuable feedback to client during and after in-service assignments
Training for this role will be provided and is paid.
You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.
Job Requirements:
RN Degree - Associates required, Bachelor's preferred
Active and Unrestricted RN license required
Vascular Access experience of at least 3-5 years required
Excellent communication skills
Must be comfortable with basic software programs
Ability to clear hospital vendor credentialing requirements.
Travel Requirement:
Minimum availability of 2 weeks per month required.
Travel regionally and nationally to support customer needs.
Driving is considered a business requirement for this role. Candidates must possess a valid driver's license and will be subject to a review of their driving record prior to hire.
Located within 1 hour of a major airport.
Travel, and your time traveling is paid.
Preferred Attributes:
ER, Critical Care unit experience of at least 2 years is preferred
Leadership experience (manager, educator, preceptor) can be helpful but is not required
Excellent documentation skills
Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Benefits: This position is not eligible for our benefits.
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client's requirements may supersede this.
*Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $40-$42 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Auto-ApplyClinic Registered Nurse (RN) Care Manager
Middletown, OH
Our Mission
We meet people where they are and partner with them on their journey towards wellness.
Our Vision
The destination for servant leaders to provide comprehensive and exceptional care.
Our Values
R - Respect
I - Innovation
S - Stewardship
E - Excellence
Registered Nurse (RN) Summary
Assists in examination and treatment of patients under a Provider's direction by performing the following duties.
A Day in the Life
This reflects management's assignment of essential functions. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Customer care:
· Conducts outreach to patients for Annual Wellness Visits (AWVs), chronic care management, and preventive health screenings.
· Educates patients and families on self-management strategies, chronic disease care, and lifestyle modifications to support overall wellness.
· Triages patient calls and walk-ins, addresses routine concerns, and escalates clinical issues as appropriate.
· Documents all patient interactions and communications in the electronic medical record (EMR) with accuracy and timeliness.
· Encourages patients to stay current with preventive services, immunizations, and chronic condition management.
Clinical:
· Conducts Medicare Annual Wellness Visits and other preventive health assessments, documenting findings and collaborating with Providers to establish or update care plans.
· Administers vaccines and injections, including psychotropic medications, per Provider direction and organizational protocols.
· Assists Providers with clinical procedures, medication administration, and vital sign collection.
· Closes care gaps by ensuring patients receive recommended screenings, labs, immunizations, and follow-up visits.
· Reviews and reconciles medications during patient visits; provides education on medication adherence and side effects.
· Tracks and follows up on diagnostic tests, referrals, and abnormal results as directed by the Provider.
· Assists in the management of patients with complex or chronic conditions, ensuring continuity and coordination of care.
· Documents all procedures, education, and communications in the EMR in compliance with quality and regulatory standards.
· Participates or directly manages quality initiatives with special populations e.g. 0-2 years receive recommended vaccinations
Operations:
· Prepares, cleans and sterilizes equipment and exam rooms as established by standard safety and clinical protocols.
· Participates in huddles, pre-visit planning, and team meetings to identify patients due for preventive services or follow-up care.
· Supports health initiatives, including tracking and reporting of quality metrics (e.g., immunizations, screenings, chronic disease management measures).
· Collaborates with care coordinators and Providers to address barriers to care and improve patient outcomes.
· Participates in staff education, training, and quality improvement initiatives.
· Properly handles the disposal of infectious/hazardous waste, according to OSHA guidelines.
· Inventories and requests supplies.
· Responsible for performing health and team based care related services within the guidelines of the state of Ohio Board of Nursing.
· Support a shared goal model in order to achieve high-quality care that is patient and family centered.
· Facilitates coordination of care following hospital, ER utilization or follow up from specialty providers.
· May participate in team meetings and quality improvement activities as necessary.
· Performs all other duties and tasks as assigned.
Requirements
Core Competencies
· Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
· Communication: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
· Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
· Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
· Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Success Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Graduation from an accredited school of nursing. Bachelor's program preferred.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.
Certificates, Licenses, Registrations
RN License. Must hold a current, valid license to practice nursing in the state of Ohio.
Other Applicable Requirements
Ability to speak Spanish desirable. Knowledge of examination, diagnostic, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Skill in taking vital signs. Skill in maintaining records and recording test results. Skill with geriatric patients and patients in lower socio-economic sectors of the community.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee are occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and risk of radiation. The noise level in the work environment is usually moderate.
Affirmative Action/EEO Statement
It is the policy of Primary Health Solutions to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Medical Assistant
Cleveland, OH
Job DescriptionSalary: $15-$18.00
ON-THE-JOB TRAINING
GREAT OPPORTUNITY for medical assistants wanting to further their career. We are seeking candidates to join our next training class. If you are seeking a new career, we are seeking you to become a trainee in our Ophthalmic Technician Training program. Who isn't ready to be paid while learning on the job and in a classroom setting?
Computer proficiency, math skills and customer service are essential to the position.
Requirements include previous customer service experience; minimum high school diploma (Medical Assistant certification preferred). Full-time hours with competitive salary and benefit package; some Saturdays required. Submit your application and letter of interest by responding directly to this ad!
Clinical Trial Assistant
Cincinnati, OH
Our clinical activities are growing rapidly, and we are currently seeking a full-time, office-based Administrative Assistant to join our Clinical Operations team. This position will work on a team to accomplish tasks and projects that are instrumental to the company's success. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.
Responsibilities
* Provide day-to-day departmental/project support;
* Collect and conduct quality review of site essential documents from clinical research centers;
* Maintain databases and compile reports; and
* Perform other administrative tasks as needed to support successful study start-up.
Qualifications
* Minimum a high school diploma;
* Some experience in an office setting is preferred;
* Excellent organizational and prioritization skills;
* Knowledge of Microsoft Office; and,
* Great attention to detail and excellent oral and written communication skills.
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Cincinnati Perks
* Cincinnati Campus Overview
* Flexible work environment
* Competitive PTO packages, starting at 20+ days
* Competitive compensation and benefits package
* Company-sponsored employee appreciation events
* Employee health and wellness initiatives
* Community involvement with local nonprofit organizations
* Discounts on local sports games, fitness gyms and attractions
* Modern, ecofriendly campus with an on-site fitness center
* Structured career paths with opportunities for professional growth
* Discounted tuition for UC online programs
Awards
* Named a Top Workplace in 2024 by The Cincinnati Enquirer
* Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
* Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What to Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Auto-ApplyRN - Clinical Decision Unit
Akron, OH
ONA Bidding Period: 09/16/25 to 09/20/25 Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.
The fast-paced 2100 Clinical Decision Unit treats a wide range of concerns, from general pain to complex diagnoses. As RN on this team, you will assist fellow caregivers in ensuring every patient has the best treatment experience possible. You will gain hands-on experience in various medical concerns and technologies, providing an unmatched advantage within the healthcare industry. Not only does the position offer the opportunity to positively impact the lives of patients but also provides educational and professional development resources.
How You'll Benefit
* Take advantage of industry leading benefits, including our RN Loan Repayment program, which helps pay off student debt, and our Tuition Reimbursement program to reinvest in your career. And if you're relocating to join us, you could be eligible for relocation assistance. For a full list of benefits, click here.
* Our Center for Workplace Violence Prevention and Caregiver Well-Being sets caregiver safety as a priority, identifying, reporting and responding to incidents and providing safety resources.
A caregiver in this position works days from 7:00 a.m. - 7:30 p.m., including every other weekend and 3 holidays per year.
A caregiver who excels in this role will:
* Provide direct nursing care.
* Assess, plan, implement and evaluate care for a given patient population.
* Complete ongoing assessments, recognize changes in patient condition and respond appropriately.
* Develop and update goals, involve patients and families in developing plans of care, coordinate the interdisciplinary plan of care and serve as a patient advocate.
* Provide nursing care, administer treatments and medication, and document.
* Participate in ongoing interdisciplinary evaluation of patient/family outcomes, contribute to the improvement of care and participate in the quality improvement process.
* Delegate tasks/assignments, serve as a resource person, pursue ongoing education and specialty certifications, maintain applicable certification/licensure and obtain any required certifications specific to the unit.
Minimum qualifications for the ideal future caregiver include:
* Graduate from an accredited School of Professional Nursing (ADN or BSN program)
* Current state licensure as a Registered Nurse (RN)
* Basic Life Support (BLS) Certification through the American Heart Association (AHA)
* Maintains competencies specific to patient population served.
Preferred qualifications for the ideal future caregiver include:
* Bachelor's of Science in Nursing (BSN)
Physical Requirements:
* Requires full range of body motion including handling and lifting patient, manual and finger dexterity, and eye-hand coordination.
* Requires standing and walking for extended periods of time.
* Requires corrected vision and hearing to normal range.
* Requires working under stressful conditions and irregular hours.
* Exposure to communicable diseases and/or body fluids.
* Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
* Physical Demand requirements are in excess of those for Light Work.
Personal Protective Equipment:
* Follows standard precautions using personal protective equipment as required
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
MEDICAL ASSISTANT/PHONE TRIAGE - M-F, 8:30-5:00
Toledo, OH
Job Description
Toledo Clinic's Internal Medicine office, Primary Care Partners, is seeking a full-time Medical Assistant (RMA/CMA/CCMA) to triage patient phone calls. This position will work M-F, 8:30-5:00 in the phone room.
Toledo Clinic is offering a $2,000 Sign-On Bonus to qualified Medical Assistants. If qualified, sign on bonuses are payable within 30 days of hire to employees that have active and verified credentials (ex: RMA/CMA/CCMA/CPCT-A). For employees that have not yet obtained or renewed their credential, the Sign-On Bonus is payable once the credential is obtained and verified. After one year of service, qualified Medical Assistants may be eligible for an additional $2,000 Retention Bonus.
General Summary:
Answer phone calls related to patient's medical problems, address questions with physicians. Follow physician/Manager verbal orders related to patient care. Put in Telephone Encounters in detail with patient's medical issues/questions.
Works under the supervision of the Office Manager
Principal Duties & Responsibilities
Answer patient telephone calls related to medical questions.
Interact with physicians to get answers to patient questions and relay the information to patients.
Refill medications
Prior authorizations
At the request of the physician, call in prescriptions
Various clerical duties (i.e.: answering phones, scheduling appointments, etc.).
Follow up with lab work and/or xrays.
Other duties as assigned.
Knowledge, Skills & Abilities Required:
Required:
- Excellent telephone skills required. 90% of this position requires talking on the telephone.
- Medical background to be able to triage patient questions appropriately
- Medical Terminology
- Attention to detail and being conscientious to follow up with patients
- Must be able to work quickly and accurately
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
- Adheres to all Toledo Clinic policies and procedures.
- Medical Assistant credential - RMA/CMA/CCMA
Education:
High School Diploma
Preferred:
-Previous medical office experience helpful.
Medical Assistant. Mid Ohio Internal Medicine
Ashland, OH
Medical Assistant. Mid Ohio Internal Medicine - (25000CD8) Description A Brief OverviewThis position is responsible for fully performing basic Medical Assistant duties. What You Will DoFacilitates unit operations by managing patient flow. Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
Additional ResponsibilitiesPerforms other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications Education Completion of a Medical Assistant Program (Required) Work Experience1+ years of clinical experience as a Medical Assistant (Required) Knowledge, Skills, & Abilities Able to communicate effectively with people from varied socioeconomic backgrounds.
(Required proficiency) Able to organize changing work assignments.
(Required proficiency) Medical terminology knowledge.
(Preferred proficiency) Licenses and CertificationsCertified Medical Assistant (CMA) (Preferred) Physical DemandsStanding Frequently Walking Frequently Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements10% Primary Location: United States-Ohio-AshlandOther Locations: United States-Ohio-AshlandWork Locations: 2021 S Baney Rd 2021 S Baney Rd Ashland 44805Job: Medical AssistantOrganization: Primary_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 50 % of the TimeRemote Work: NoJob Posting: Dec 5, 2025, 8:49:34 PM
Auto-ApplyMedical Assistant
Marion, OH
Spero Health is seeking a Medical Assistant to join our awesome team in Marion!
This position is for a Medical Assistant who supports the mission of “Saving Lives, Instilling Hope and Restoring Relationships” in an integrated team with patients receiving counseling, case management and medically assisted treatment. Spero Health believes better outcomes are achieved when you treat the whole person, through integrated care. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you!
The Medical Assistant responsibilities include, but are not limited to the following:
Scheduling patient appointments.
Answering in-coming calls and checking voice messages regularly.
Check patients in/out, monitor patient flow.
Perform urine drug screens, takes vitals, assist with patient evaluations.
Call in patient medication as directed by Physician.
Input accurate patient information into electronic health record.
Sending prior-authorizations to insurance companies.
Perform daily financial summary and balance of payments received.
Responsible for cash collection and verification of benefits.
Review the Prescription Monitoring Database.
Provide education and resource information regarding medication.
Requirements
Education:
High School Diploma required
Graduation from an accredited program for Medical Assisting preferred
Experience:
1-3 years as a Medical Assistant (or similar type role)
Phlebotomy and lab experience preferred
Experience with injections preferred
Must be able to obtain and maintain CPR certification
BENEFITS:
Medical, Dental, and Health Savings Account
Vision, Life and Disability insurance (100% Company Paid)
Generous PTO and paid holidays
401(k) retirement program with company match
Wellness Programs (Fitness Reimbursement & Smoking Cessation)
Employee Assistance Program (EAP)
Discounts via Tickets at Work
LOAN FORGIVENESS PROGRAMS:
Spero Health is a STAR (Substance Use Disorder Treatment and Recovery) approved organization. This means our clinicians will have access to help pay off federal student loans so they can focus on what they do best: patient care!
Please see the website at **********************************************************
CAREER DEVELOPMENT AND GROWTH
Opportunities for growth - we encourage our teammates to consider new growth opportunities with us
Check out our website below for more information
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Purpose: This position is responsible for visiting long term care facilities and assisting patients and physicians with optometry and podiatry care. Main duties include maintaining clinical records and charts through electronic medical records and care and cleaning of medical equipment. Essential Job Functions:
Assist doctor with patient care in a prompt and courteous manner.
Responsible for pretesting duties.
Maintains current and accurate clinical records and charts through electronic medical records.
Responsible for all care and cleaning of medical equipment.
Responsible for clean-up of service area used in the facility.
Assist with patient transportation.
Able to multitask, be detail oriented and demonstrate exceptional customer service skills.
Strong knowledge of medical terminology.
Ensure a positive experience for our patients.
Communicate effectively with all patients, family members, providers, faculty, and staff.
Provide timely responses to patient inquiries; document conversations in the EMR.
Requires travel up to 100% of the time.
Must have excellent customer service skills.
Must have excellent clerical and communication skills.
Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
Reacts positively to change and performs other duties as assigned.
Minimum Qualifications:
High School education or GED.
Medical Assistant experience preferred.
Must have own reliable transportation, good driving record, and car insurance.
Good computer skills and medical terminology experience required.
Must have excellent communication skills.
Must be able to follow directions and listen to needs of patients and doctors.
Physical Demands: Requires full range of body motion including manual and finger dexterity and hand-eye coordination. Requires standing, walking, pushing, and stooping on a periodic basis. Frequent lifting requirements vary depending upon specialty division hired for. (Ophthalmology and Vision: less than 50 pounds. Podiatry: minimal lifting. Dental: 50 pounds or more.) Must be able to push patients in a wheelchair. Requires corrected vision and hearing to a normal range. Requires working under stressful conditions or working irregular hours. Requires some exposure to communicable diseases or bodily fluids. We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.
Medical Assistant-Internal Med-Hematology
Olde West Chester, OH
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
The Medical Assistant functions as an integral part of the Clinical office staff where the Medical Assistants perform administrative and clinical duties. Responsible for obtaining intake information for a specific patient population, performing tasks and treatments as delegated by licensed personnel and direct patient care as required. Responsible for scheduling test and procedures ordered by the physician and providing limited patient education and instructions associated with these tests and procedures.
Responsibilities
PATIENT POPULATION - (CLINICAL ONLY)
Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Obtain vital signs, EKG's, laboratory specimens and other necessary information as required for proper evaluation of patient in accordance with the Medical Assistant competencies utilizing universal precautions at all times.
Assists the provider in documenting notes, orders and prescriptions by setting them up in the Electronic Medical Record. All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign as appropriate.
Prepare and maintenance of the clinic area to include but not to limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment.
Return routine patient telephone calls such as prescription refills or pre-certification for medication as directed from the Electronic Medical Record with appropriate and timely documentation regarding actions taken.
Coordinate ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records.
Maintain positive, professional and cooperative demeanor throughout all interactions with patients, staff, physicians and members of management.
Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintain patient confidence and protect operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Seeks knowledge and understanding of quality measures and patient experience.
Administrative Duties:
Using computer applications.
Answering telephones.
Greeting patients Updating and filing patient medical records.
Coding and filling out insurance forms.
Scheduling appointments.
Arranging for hospital admissions and laboratory services.
Handling correspondence, billing, and bookkeeping.
Assist in the implementation of age-appropriate care for specific patient population including provision of direct patient care as part of the clinical team.
Qualifications
Minimum Required: High School Diploma or GED. | Preferred: 7 - 11 Months equivalent experience.
Auto-ApplyMedical Assistant - Mansfield OB/GYN
Shelby, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
MINIMUM QUALIFICATIONS
High School Diploma or Equivalent AND one of the following:
Completion of HS MA Career Tech Program, School of Medical Assisting, Military Medic training, Paramedic training or 1 yr on-the-job training in like practice
Successful completion of a competency-based orientation program with medical assisting focus
Military healthcare training
LIFE SUPPORT \ Basic Life Support (BLS) within In 120 days of hire
This position is responsible for administrative and clinical duties delegated by the physician. The Medical Assistant is responsible for assisting physician with patient care in compliance with the Ohio Administrative Code. Other responsibilities include, but are not limited to, routine clinical and administrative duties as needed to meet the needs of the practice to which it is assigned. The duties of the Medical Assistant vary from office to office based on size and specialty of the practice.
**Responsibilities And Duties:**
Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
Successful completion of Care Connect EMR documentation skills.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
Communicates with patients and customers in a respectful and caring manner.
Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
Collects and monitors patient data; reports patient data and patient need as directed.
Maintains documentation guidelines around patient chargeable items/services.
Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
Completes required continuous training and education, including department specific requirements.
Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model.
Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
Leads and supports development of standard work and develops necessary customizations.
Functions as a clinical preceptor and is responsible for training new staff.
Is compliant with scope of practice.
**Minimum Qualifications:**
High School or GED (Required) BLS - Basic Life Support - American Heart Association
**Additional Job Description:**
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
OBGYN Mansfield
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Medical Assistant - FHP Urgent Care - Full Time
Lancaster, OH
Job Details FHP Urgent Care - Lancaster, OH Full Time 1.0 No Driving Required Variable Clinical SupportDescription
$5,000 Bonus
For more than a century, Fairfield Medical Center has been a regional healthcare provider who delivers exceptional care to our patients by creating exceptional experiences for our employees.
The driver behind our culture is that we all believe in the value of it, and we hire people into the organization who are also committed to making a difference. Our employees truly go the extra mile to serve our patients and each other.
When you join us, you become part of our team; it is our goal to not only be the best place you will ever work, but the only place you will want to work. Join our team. Make a difference.
Job Description:
Under the direction of the office provider or licensed nurse of Fairfield Healthcare Professionals, the Medical Assistant will assist with preparing patients for exams, administering medications within the medical assistant scope of practice, assisting with procedures, and facilitating general communication with patients.
Accurately takes vital signs and gives injections as directed.
Performs all in-office testing as requested by provider.
Assists with minor surgical procedures/wound care and dressing, and sterilization of instruments.
Handles pharmacy-related requests/issues.
Collects and inputs patient information into patients EMR using correct medical terminology.
Completes referrals, pre-certifications, and prior-authorizations.
Monitors and orders supplies and medications.
Maintains patient files.
Responsible for financial cost related to obtaining certification and renewing of certification.
Responsible for obtaining and maintaining certification.
Qualifications
Job Qualifications:
High School Diploma or GED Equivalent required. STNA preferred.
Medical Assistant certification required or obtained within 12 months of hire.
Current AAMA certification or current AAMA exam eligibility.
Phlebotomy certification preferred.
Previous medical office experience preferred.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly.
Medical Assistant (MA) or Licensed Practical Nurse (LPN) - General Surgery
Bellefontaine, OH
Job Details Mary Rutan Aumbulatory Care Center - Bellefontaine, OH Full-Time Day (1st Shift) Description
To assist the other nursing staff in the day-to-day activities of the office in accordance with current, Federal, State and Local standards, guidelines and regulations that govern the office. To ensure that the highest degree of quality care is maintained at all times.
Regulatory Requirements
Current State if Ohio Licensed Practical Nurse Licensure
Current BLS certification through the American Heart Association
Graduate of an accredited school of nursing
Language Skills
Ability to communicate in English, both verbally and in writing.
Additional languages preferred.
Excellent interpersonal skills.
Qualifications
Qualifications
Graduate of an accredited school of nursing.
Current State of Ohio Licensed Practical Nurse licensure.
Current BLS certification through the American Heart Association.
New hires must complete telemetry classes within six months of hire.
Preferred Skills
Ability to communicate in English, both verbally and in writing.
Additional languages preferred.
Excellent interpersonal skills.
Basic computer knowledge.
Previous experience with Electronic Medical Record system preferred.
Previous Meditech knowledge is preferred.
Cardiac Monitoring is required.
MedTech Clinical Educator RN - Kansas City, MO
Columbus, OH
Our MedTech RN Clinical Educator's experiences a unique opportunity to employ their clinical nursing expertise in a new way outside patient care, while continuing to collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology. You will be responsible for training and educating Registered Nurses on medical devices primarily used for vascular access and blood collection.
What you will be doing in the role:
* Your primary focus will be in-servicing and education only; no sales responsibilities, and no bedside care.
* Provide peer-to-peer education and in-servicing to nurses, and hospital staff to support medical device implementations
* Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience
* Utilize clinical nursing expertise to answer questions and address concerns with the medical device
* Provide updates, reports, and valuable feedback to client during and after in-service assignments
* Training for this role will be provided and is paid.
You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.
Job Requirements:
* RN Degree - Associates required, Bachelor's preferred
* Active and Unrestricted RN license required
* Vascular Access experience of at least 3-5 years required
* Excellent communication skills
* Must be comfortable with basic software programs
* Ability to clear hospital vendor credentialing requirements.
Travel Requirement:
* Minimum availability of 2 weeks per month required.
* Travel regionally and nationally to support customer needs.
* Driving is considered a business requirement for this role. Candidates must possess a valid driver's license and will be subject to a review of their driving record prior to hire.
* Located within 1 hour of a major airport.
* Travel, and your time traveling is paid.
Preferred Attributes:
* ER, Critical Care unit experience of at least 2 years is preferred
* Leadership experience (manager, educator, preceptor) can be helpful but is not required
* Excellent documentation skills
* Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Benefits: This position is not eligible for our benefits.
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client's requirements may supersede this.
* Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $40-$42 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
Clinic Registered Nurse (RN) Care Manager
Hamilton, OH
Our Mission
We meet people where they are and partner with them on their journey towards wellness.
Our Vision
The destination for servant leaders to provide comprehensive and exceptional care.
Our Values
R - Respect
I - Innovation
S - Stewardship
E - Excellence
Registered Nurse (RN) Summary
Assists in examination and treatment of patients under a Provider's direction by performing the following duties.
A Day in the Life
This reflects management's assignment of essential functions. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Customer care:
· Conducts outreach to patients for Annual Wellness Visits (AWVs), chronic care management, and preventive health screenings.
· Educates patients and families on self-management strategies, chronic disease care, and lifestyle modifications to support overall wellness.
· Triages patient calls and walk-ins, addresses routine concerns, and escalates clinical issues as appropriate.
· Documents all patient interactions and communications in the electronic medical record (EMR) with accuracy and timeliness.
· Encourages patients to stay current with preventive services, immunizations, and chronic condition management.
Clinical:
· Conducts Medicare Annual Wellness Visits and other preventive health assessments, documenting findings and collaborating with Providers to establish or update care plans.
· Administers vaccines and injections, including psychotropic medications, per Provider direction and organizational protocols.
· Assists Providers with clinical procedures, medication administration, and vital sign collection.
· Closes care gaps by ensuring patients receive recommended screenings, labs, immunizations, and follow-up visits.
· Reviews and reconciles medications during patient visits; provides education on medication adherence and side effects.
· Tracks and follows up on diagnostic tests, referrals, and abnormal results as directed by the Provider.
· Assists in the management of patients with complex or chronic conditions, ensuring continuity and coordination of care.
· Documents all procedures, education, and communications in the EMR in compliance with quality and regulatory standards.
· Participates or directly manages quality initiatives with special populations e.g. 0-2 years receive recommended vaccinations
Operations:
· Prepares, cleans and sterilizes equipment and exam rooms as established by standard safety and clinical protocols.
· Participates in huddles, pre-visit planning, and team meetings to identify patients due for preventive services or follow-up care.
· Supports health initiatives, including tracking and reporting of quality metrics (e.g., immunizations, screenings, chronic disease management measures).
· Collaborates with care coordinators and Providers to address barriers to care and improve patient outcomes.
· Participates in staff education, training, and quality improvement initiatives.
· Properly handles the disposal of infectious/hazardous waste, according to OSHA guidelines.
· Inventories and requests supplies.
· Responsible for performing health and team based care related services within the guidelines of the state of Ohio Board of Nursing.
· Support a shared goal model in order to achieve high-quality care that is patient and family centered.
· Facilitates coordination of care following hospital, ER utilization or follow up from specialty providers.
· May participate in team meetings and quality improvement activities as necessary.
· Performs all other duties and tasks as assigned.
Requirements
Core Competencies
· Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
· Communication: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
· Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
· Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
· Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Success Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Graduation from an accredited school of nursing. Bachelor's program preferred.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.
Certificates, Licenses, Registrations
RN License. Must hold a current, valid license to practice nursing in the state of Ohio.
Other Applicable Requirements
Ability to speak Spanish desirable. Knowledge of examination, diagnostic, and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Skill in taking vital signs. Skill in maintaining records and recording test results. Skill with geriatric patients and patients in lower socio-economic sectors of the community.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee are occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and risk of radiation. The noise level in the work environment is usually moderate.
Affirmative Action/EEO Statement
It is the policy of Primary Health Solutions to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Medical Assistant/Phone Triage - M-F, 8:30-5:00
Toledo, OH
Toledo Clinic's Internal Medicine office, Primary Care Partners, is seeking a full-time Medical Assistant (RMA/CMA/CCMA) to triage patient phone calls. This position will work M-F, 8:30-5:00 in the phone room.
Toledo Clinic is offering a $2,000 Sign-On Bonus to qualified Medical Assistants. If qualified, sign on bonuses are payable within 30 days of hire to employees that have active and verified credentials (ex: RMA/CMA/CCMA/CPCT-A). For employees that have not yet obtained or renewed their credential, the Sign-On Bonus is payable once the credential is obtained and verified. After one year of service, qualified Medical Assistants may be eligible for an additional $2,000 Retention Bonus.
General Summary:
Answer phone calls related to patient's medical problems, address questions with physicians. Follow physician/Manager verbal orders related to patient care. Put in Telephone Encounters in detail with patient's medical issues/questions.
Works under the supervision of the Office Manager
Principal Duties & Responsibilities
Answer patient telephone calls related to medical questions.
Interact with physicians to get answers to patient questions and relay the information to patients.
Refill medications
Prior authorizations
At the request of the physician, call in prescriptions
Various clerical duties (i.e.: answering phones, scheduling appointments, etc.).
Follow up with lab work and/or xrays.
Other duties as assigned.
Knowledge, Skills & Abilities Required:
Required:
- Excellent telephone skills required. 90% of this position requires talking on the telephone.
- Medical background to be able to triage patient questions appropriately
- Medical Terminology
- Attention to detail and being conscientious to follow up with patients
- Must be able to work quickly and accurately
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
- Adheres to all Toledo Clinic policies and procedures.
- Medical Assistant credential - RMA/CMA/CCMA
Education:
High School Diploma
Preferred:
-Previous medical office experience helpful.
Auto-ApplyMedical Assistant Streetsboro Endocrinology
Streetsboro, OH
Medical Assistant Streetsboro Endocrinology - (25000BQO) Description A Brief OverviewThis position is responsible for performing basic Medical Assistant duties. What You Will DoFacilitates unit operations by managing patient flow. Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
Additional ResponsibilitiesPerforms other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications Education Completion of a Medical Assistant Program (Required) or Graduated from a state accredited paramedic program with State of Ohio Paramedic Certification (Required) Work Experience1+ years clinical experience as a Medical Assistant or a Paramedic (Required) Knowledge, Skills, & Abilities Able to communicate effectively with people from varied socioeconomic backgrounds.
(Required proficiency) Able to organize changing work assignments.
(Required proficiency) Medical terminology knowledge.
(Preferred proficiency) Licenses and CertificationsCertified Medical Assistant (CMA) (Preferred) Physical DemandsStanding Frequently Walking Frequently Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements10% Primary Location: United States-Ohio-StreetsboroWork Locations: 9318 St Rt 14 9318 St Rt 14 Streetsboro 44241Job: Medical AssistantOrganization: Specialty_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Dec 8, 2025, 6:10:15 PM
Auto-Apply