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Hospital medical assistant skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Comora Sarah,

Comora Sarah

Below we've compiled a list of the most critical hospital medical assistant skills. We ranked the top skills for hospital medical assistants based on the percentage of resumes they appeared on. For example, 22.6% of hospital medical assistant resumes contained patients as a skill. Continue reading to find out what skills a hospital medical assistant needs to be successful in the workplace.

15 hospital medical assistant skills for your resume and career

1. Patients

Here's how hospital medical assistants use patients:

Roomed patients, recorded vitals, administered prescribed medications, answered patient questions, authorized prior authorizations for medications and procedures.
Checked insurance eligibility of patients to ensure specimens were processed and sent to the appropriate laboratory depending on insurance provider.

2. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how hospital medical assistants use vital signs:

Assist Pediatrician in patient care; takes vital signs, vision and hearing screenings; administer immunizations and antibiotic shots.
Check in patients, Monitor Vital Signs, Assist provider's that needs help in minor procedures.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hospital medical assistants use customer service:

Prioritized job responsibilities to ensure that guests were given excellent customer service and daily operations ran smoothly.
Provided exceptional customer service to elite private membership, learned golf operations.

4. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how hospital medical assistants use cpr:

maintained CPR certification and continuing education for position.
Recommend and/or initiate patient management in cases of acute distress with medications, laboratory orders and initiation of CPR when necessary.

5. Medical Terminology

Here's how hospital medical assistants use medical terminology:

Developed an advanced medical terminology vocabulary.
Documented medical records utilizing medical terminology.

6. Phlebotomy

Here's how hospital medical assistants use phlebotomy:

Functioned as a Phlebotomy Technician.
Trained in phlebotomy and administered medication per Intravenous, Subcutaneous, and Intramuscular methods, with over 500 successful blood draws.

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7. EKG

Here's how hospital medical assistants use ekg:

Assisted with pelvic examination, minor surgery, PVT, EKG and injections.
Perform EKG's and bedside testing.

8. Patient Flow

Here's how hospital medical assistants use patient flow:

Performed administrative and clerical duties to ensure patient flow i.e.
Monitor back office to facilitate patient flow.

9. Patient Appointments

Here's how hospital medical assistants use patient appointments:

Scheduled and confirmed patient appointments for various departments.
Scheduled patient appointments and maintained appointment reminders.

10. Rehabilitation

Here's how hospital medical assistants use rehabilitation:

Assisted with administration and scoring of behavioral and cognitive tests for inpatients at a rehabilitation hospital.
Perform rehabilitation physical therapy for animals needed after surgeries walk feed any boarding animals.

11. Blood Pressure

Here's how hospital medical assistants use blood pressure:

Take Blood Pressure, Pulse, and WeightChair Side Assisting:.
Determine suitability of donor to include reviewing health related documents and taking vital signs including blood pressure pulse and temperature.

12. Direct Patient Care

Here's how hospital medical assistants use direct patient care:

Provided direct patient care in the patient triage as well as bedside care.
Direct patient care Front desk support EPIC and ORCA charting Order and stock supplies Transport patients

13. Medical Equipment

Medical equipment refers to apparatus for use in medical procedures.

Here's how hospital medical assistants use medical equipment:

Conducted inventory and checked-out medical equipment.
Maintain sterilization of medical equipment.

14. Surgery

Here's how hospital medical assistants use surgery:

Served as operating room technician for general and specialized surgery.
Supervised and Managed the Dermatology and General Surgery Clinics.

15. Wine

Here's how hospital medical assistants use wine:

Oversee the more intimate Table Service area, which provides guests with a more exclusive wine tasting experience.
Recommended wine complements to entr es and explained how various menu dishes were prepared.

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What skills help Hospital Medical Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on hospital medical assistant resumes?

Comora Sarah

Assistant Clinical Professor, Merrimack College

Experience in the industry, Dementia training, BLS certification

What soft skills should all hospital medical assistants possess?

Comora Sarah

Assistant Clinical Professor, Merrimack College

Ability to effectively communicate with all patients and interdisciplinary team members, willing to be flexible with shifts and scheduling, a team player with a great work ethic.

What hard/technical skills are most important for hospital medical assistants?

Comora Sarah

Assistant Clinical Professor, Merrimack College

Ability to accurately take and record vital signs, safe patient mobility practice, and ability to assist clients with activities of daily living.

What hospital medical assistant skills would you recommend for someone trying to advance their career?

Janice Noteboom, MHA/Ed., CMA (AAMA)

Faculty Coordinator of Allied Health/Medical Assistant Program Director, Midstate College

duties vary, depending on the medical office/hospital/urgent/specialty clinics
where they are employed. Below are some specific job duties that are very
common in the day-in-the-life of a Medical Assistant (these duties include, but
are not limited to the following):
 Greeting patients and checking them in at the Waiting room window
 Collecting vital signs from patients
 Answer phones as needed
 Assist with scheduling patient appointments
 Data entry of patient information in an electronic medical record (EMR)
 Using various computer applications
 Transmitting prescription refills
 Insurance coding & billing
 Obtain or completing procedures for preauthorizations/hospital
admissions/outside testing/etc.
 Collecting specimens for Point-of-Care testing or send outs to reference
labs
 Venipuncture/Examination Assistance to provider/other duties as needed

Do you want to know more?

List of hospital medical assistant skills to add to your resume

The most important skills for a hospital medical assistant resume and required skills for a hospital medical assistant to have include:

Patients
Vital Signs
Customer Service
CPR
Medical Terminology
Phlebotomy
EKG
Patient Flow
Patient Appointments
Rehabilitation
Blood Pressure
Direct Patient Care
Medical Equipment
Surgery
Wine
Cleanliness

Front Desk
OSHA
Phone Calls
Exam Rooms
Internal Medicine
Radiology
Compassion
EMT
Patient History
Patient Education
IV
EMR
PET
Appointment Scheduling
Patient Rooms
Data Entry

Meal Trays
Medical History
Computer System
Test Results
Emergency Situations
Allergies
Medication Administration
Medical Instruments
Treatment Rooms
Treatment Procedures
Telephone Calls
Pediatrics
Medical Care
HIPAA
Patient Charts
Emergency Room

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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