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Hospital receptionist vs medical receptionist

The differences between hospital receptionists and medical receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a hospital receptionist and a medical receptionist. Additionally, a medical receptionist has an average salary of $31,960, which is higher than the $31,183 average annual salary of a hospital receptionist.

The top three skills for a hospital receptionist include patients, front desk and PET. The most important skills for a medical receptionist are patients, customer service, and check-in.

Hospital receptionist vs medical receptionist overview

Hospital ReceptionistMedical Receptionist
Yearly salary$31,183$31,960
Hourly rate$14.99$15.37
Growth rate--8%
Number of jobs23,800118,048
Job satisfaction--
Most common degreeBachelor's Degree, 40%Associate Degree, 28%
Average age4249
Years of experience22

Hospital receptionist vs medical receptionist salary

Hospital receptionists and medical receptionists have different pay scales, as shown below.

Hospital ReceptionistMedical Receptionist
Average salary$31,183$31,960
Salary rangeBetween $25,000 And $37,000Between $26,000 And $38,000
Highest paying City-Portland, ME
Highest paying state-Maine
Best paying company-CENTER FOR SIGHT
Best paying industry-Health Care

Differences between hospital receptionist and medical receptionist education

There are a few differences between a hospital receptionist and a medical receptionist in terms of educational background:

Hospital ReceptionistMedical Receptionist
Most common degreeBachelor's Degree, 40%Associate Degree, 28%
Most common majorBusinessHealth Care Administration
Most common college--

Hospital receptionist vs medical receptionist demographics

Here are the differences between hospital receptionists' and medical receptionists' demographics:

Hospital ReceptionistMedical Receptionist
Average age4249
Gender ratioMale, 10.8% Female, 89.2%Male, 5.2% Female, 94.8%
Race ratioBlack or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage6%9%

Differences between hospital receptionist and medical receptionist duties and responsibilities

Hospital receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Provide administrative support to staff members across a fast-pace medical practice, maintain office operations, and assist patients and guests.
  • Interact with clients regarding pet care.
  • Assist both the doctors and clients to assure that the pet's medical needs are meet.
  • Handle clerical tasks for the hospitals such as answering phones, greeting patients and visitors, record and chart keeping.
  • Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.
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Medical receptionist example responsibilities.

  • Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
  • Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
  • Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
  • Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
  • Resolve concerns of terminally ill patients with compassion and professionalism.
  • Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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Hospital receptionist vs medical receptionist skills

Common hospital receptionist skills
  • Patients, 21%
  • Front Desk, 16%
  • PET, 14%
  • Data Entry, 8%
  • Reservations, 8%
  • Phone Calls, 6%
Common medical receptionist skills
  • Patients, 30%
  • Customer Service, 9%
  • Check-In, 6%
  • Medical Terminology, 6%
  • Patient Care, 4%
  • Front Desk, 4%

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