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Become A Hospital Unit Clerk

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Working As A Hospital Unit Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $32,000

    Average Salary

What Does A Hospital Unit Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Hospital Unit Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Average Length of Employment
Clerk Supervisor 5.3 years
Ward Secretary 4.2 years
Unit Secretary 3.9 years
Radiology Clerk 3.8 years
Health Unit Clerk 3.7 years
Unit Coordinator 3.7 years
Technical Clerk 3.3 years
Laboratory Clerk 3.2 years
Schedule Clerk 3.2 years
Unit Assistant 2.9 years
Junior Clerk 2.7 years
Admissions Clerk 2.5 years
Clerk 2.4 years
Front Office Clerk 2.3 years
Top Careers Before Hospital Unit Clerk
Clerk 3.1%
Server 3.1%
Cashier 3.1%
Secretary 3.1%
Teller 3.1%
Top Careers After Hospital Unit Clerk
Manager 5.3%
Cashier 4.4%
Clerk 4.4%
Scheduler 2.7%

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Top Skills for A Hospital Unit Clerk

  1. Patient Care
  2. Charts Patients
  3. Medical Orders
You can check out examples of real life uses of top skills on resumes here:
  • Work collaboratively with hospital staff and other personnel in facilitating quality patient care.
  • Processed medical orders for admissions, transfers, diagnostic tests, medical treatments, medications, and pre and postoperative treatments.
  • Supported the customer service department by maintaining the corporate schedule and managing correspondences.
  • Ordered all office supplies, chart forms, and nursing supplies through warehouse and Staples.
  • Perform duties of a receptionist for the unit and answer all phone calls including patient's intercom calls.

Hospital Unit Clerk Demographics

Gender

Female

76.4%

Unknown

15.3%

Male

8.3%
Ethnicity

White

60.3%

Hispanic or Latino

20.9%

Black or African American

10.6%

Asian

5.1%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

88.9%

Tagalog

11.1%

Hospital Unit Clerk Education

Schools

San Joaquin Delta College

11.1%

University of Florida

5.6%

Computer Tutor Business and Technical Institute

5.6%

West Virginia University

5.6%

College of Westchester

5.6%

South Plains College

5.6%

Heald College - Central Administrative Office

5.6%

University of Phoenix

5.6%

Grand Canyon University

5.6%

MTI Business College Inc

5.6%

Keiser University

5.6%

State University of New York at Binghamton

5.6%

Fort Hays State University

5.6%

Aiken Technical College

5.6%

Chaffey College

2.8%

Brown University

2.8%

Lincoln Technical Institute

2.8%

Lewis and Clark Community College

2.8%

Northwest Missouri State University

2.8%

University of Maryland - University College

2.8%
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Majors

Business

14.7%

Nursing

13.7%

Health Care Administration

12.7%

Medical Assisting Services

9.8%

Pharmacy

5.9%

Management

3.9%

Secretarial And Administrative Science

3.9%

Accounting

3.9%

Psychology

2.9%

General Education, Specific Areas

2.9%

Health/Medical Preparatory Programs

2.9%

Human Services

2.9%

General Studies

2.9%

Communication

2.9%

Criminal Justice

2.9%

Counseling Psychology

2.9%

Natural Sciences

2.0%

Medical Technician

2.0%

Finance

2.0%

Cosmetology

2.0%
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Degrees

Other

27.4%

Bachelors

27.4%

Associate

19.2%

Certificate

13.7%

Masters

6.8%

Diploma

2.7%

Doctorate

2.1%

License

0.7%
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