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Hospital unit clerk skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical hospital unit clerk skills. We ranked the top skills for hospital unit clerks based on the percentage of resumes they appeared on. For example, 26.3% of hospital unit clerk resumes contained patients as a skill. Continue reading to find out what skills a hospital unit clerk needs to be successful in the workplace.

15 hospital unit clerk skills for your resume and career

1. Patients

Here's how hospital unit clerks use patients:
  • Arranged repairs of faulty equipment, like patients' monitors, malfunctioning beds, televisions and telephones.
  • Arrange for patient transfers to other wards and or Hospitals and if needed transporting the patients.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how hospital unit clerks use patient care:
  • Work collaboratively with hospital staff and other personnel in facilitating quality patient care.
  • Coordinate patient care and insurance with appropriate providers to ensure adequate reimbursement.

3. Medical Terminology

Here's how hospital unit clerks use medical terminology:
  • Transcribed and processed doctor's orders clearly and legibly while using the appropriate medical terminology.
  • Perform various secretarial and clerical duties, utilizing knowledge of dialysis and medical terminology and by following company policies and procedure.

4. Physician Orders

Physician orders are an instruction or a set of instructions given to a patient by a doctor. This could range from being put on bedrest to being given a prescription to fill and take.

Here's how hospital unit clerks use physician orders:
  • Placed calls and entered Physician orders in a high volume environment.
  • Entered physician orders in computer.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how hospital unit clerks use data entry:
  • Processed patient data/information including updating/filing charts and medical records, data entry and general clerical functions
  • Collect confidential birth certificate information and complete data entry process with exact accuracy and timely submission to county.

6. Office Equipment

Here's how hospital unit clerks use office equipment:
  • Operate office equipment including computer terminals; may type memoranda or reports from copy or rough
  • Greet visitors, receive or route messages or documents, operate office equipment maintain medical records, perform various clerical/administrative duties

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7. Transcription

Here's how hospital unit clerks use transcription:
  • Chart reviews and updates, transcription of clinical data into electronic charts for documentation and determination of medical necessity.
  • Performed medical transcription, filed and updated hospital charts, and maintained confidential patient information.

8. Transcribing

Transcribing is the primary skill of a transcriptionist. It is the process of translating audio or visual materials into written forms, ensuring accuracy in every word. In some projects, a transcriptionist may also write down and describe gestures.

Here's how hospital unit clerks use transcribing:
  • Performed receptionist and clerical duties using interpersonal relationship skills while accurately transcribing doctors' orders and keeping unit organized.
  • Managed the medical unit by supervising its activities, accurately transcribing physician orders, and prioritizing tasks.

9. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how hospital unit clerks use cpr:
  • Obtained and maintained CPR certification and associated education requirements for patient care.
  • Stock medical supplies/ transporting patients/ CPR certified

10. Diagnostic Tests

Here's how hospital unit clerks use diagnostic tests:
  • Processed medical orders for admissions, transfers, diagnostic tests, medical treatments, medications, and pre and postoperative treatments.
  • Assisted physicians and nursing staff, accurately ordered diagnostic tests, scheduled patients for surgical procedures, obtained necessary documentation.

11. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how hospital unit clerks use hippa:
  • Transcribed patient information and entered it into medical charts and hospital database while following medical confidentiality and HIPPA regulations.
  • Initiate and maintain complete and accurate patient medical records while observing patient privacy and confidentiality; HIPPA requirements.

12. Computer System

Here's how hospital unit clerks use computer system:
  • Worked closely with the physician to make sure chart notes that was ordered are inputted into the computer system.
  • Registered demographic information and loaded insurance information in computer system for each patient; creating and maintain patient's computerized charts.

13. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hospital unit clerks use customer service:
  • Perform clerical duties Experienced in all ICUs and Med-Surgical units Customer service High volume inbound calls
  • Provide compassionate patient customer service, keeping a fast-paced environments running smoothly to assuring timely, efficiently and accurate patient flow.

14. Direct Calls

Direct calls are connections established with a previous customer or client, most likely a subscriber.

Here's how hospital unit clerks use direct calls:
  • Answer telephones and direct calls, supplying appropriate information.
  • Answered the phone and direct calls to correct office.

15. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how hospital unit clerks use vital signs:
  • Conducted and documented vital signs every 4 hours and assisted with patient ADLs.
  • Arranged hospital and laboratory services; Took medical histories and recorded vital signs; Prepared patients for examination
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List of hospital unit clerk skills to add to your resume

Hospital unit clerk skills

The most important skills for a hospital unit clerk resume and required skills for a hospital unit clerk to have include:

  • Patients
  • Patient Care
  • Medical Terminology
  • Physician Orders
  • Data Entry
  • Office Equipment
  • Transcription
  • Transcribing
  • CPR
  • Diagnostic Tests
  • Hippa
  • Computer System
  • Customer Service
  • Direct Calls
  • Vital Signs
  • Medical Orders
  • Scheduling Appointments
  • Healthcare
  • ICU
  • Front Desk
  • Emergency Room
  • Doctors Orders
  • Blood Pressure
  • Epic
  • Meditech
  • Lab Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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