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How to hire a hospitality aide

Hospitality aide hiring summary. Here are some key points about hiring hospitality aides in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a hospitality aide is $1,633.
  • Small businesses spend an average of $1,105 per hospitality aide on training each year, while large companies spend $658.
  • There are currently 8,831 hospitality aides in the US and 160,449 job openings.
  • Coudersport, PA, has the highest demand for hospitality aides, with 24 job openings.
  • Philadelphia, PA has the highest concentration of hospitality aides.

How to hire a hospitality aide, step by step

To hire a hospitality aide, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a hospitality aide:

Here's a step-by-step hospitality aide hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a hospitality aide job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new hospitality aide
  • Step 8: Go through the hiring process checklist

What does a hospitality aide do?

A hospitality aide is responsible for providing the highest customer service for customers in various establishment operations. Hospitality aides assist the customers' needs, responding to their inquiries and concerns about the services the organization offers and resolving complaints immediately. They also ensure the adequacy of inventories and maintain the safety and cleanliness of the facilities at all times. A hospitality aide recommends other business opportunities that would promote a positive public experience for the customers, generating more revenue resources for the company.

Learn more about the specifics of what a hospitality aide does
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  1. Identify your hiring needs

    Before you post your hospitality aide job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a hospitality aide for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect hospitality aide also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    The following list breaks down different types of hospitality aides and their corresponding salaries.

    Type of Hospitality AideDescriptionHourly rate
    Hospitality AideHome health aides help people with disabilities, chronic illness, or cognitive impairment with activities of daily living. They often help older adults who need assistance... Show more$8-16
    Nurse TechnicianNurse technicians, also known as nursing aides, assistants, or attendants, usually work in clinics, hospitals, and nursing homes. Primarily, they help a registered nurse by providing essential mobility, care, and support to patients... Show more$12-19
    Assisted Living AdministratorAn Assisted Living Administrator oversees an assisted living facility's daily operations that accommodate elderly residents, ensuring that they get optimal care and service. They are responsible for performing managerial tasks such as setting objectives and schedules, managing budgets, liaising with suppliers and other partners, gathering and analyzing data to identify the residents' needs, and monitoring the operations, resolving issues should any arise... Show more$10-17
  2. Create an ideal candidate profile

    Common skills:
    • Resident Care
    • Patients
    • Patient Care
    • Customer Service
    • Rehabilitation
    • CPR
    • Food Trays
    • Direct Care
    • Compassion
    • Meal Trays
    • Residents Rooms
    • Elderly Residents
    • Cleanliness
    • Bedpans
    Check all skills
    Responsibilities:
    • Recognize by physicians for ability to meticulously prepare patient's chest and attach leads to obtain excellent quality EKG tracings.
    • Deliver positive customer service to patients during stressful situation or challenging situations.
    • Sit and talk to them.
    • Sit with a blind patient's help with feeding, bathes help take to the doctors.
    • Provide companionship to discharge clients.
    • Provide skilled nursing care and have CPR
    More hospitality aide duties
  3. Make a budget

    Including a salary range in your hospitality aide job description is one of the best ways to attract top talent. A hospitality aide can vary based on:

    • Location. For example, hospitality aides' average salary in alabama is 31% less than in maine.
    • Seniority. Entry-level hospitality aides 51% less than senior-level hospitality aides.
    • Certifications. A hospitality aide with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a hospitality aide's salary.

    Average hospitality aide salary

    $11.98hourly

    $24,924 yearly

    Entry-level hospitality aide salary
    $17,000 yearly salary
    Updated December 18, 2025

    Average hospitality aide salary by state

    RankStateAvg. salaryHourly rate
    1New York$28,483$14
    2Pennsylvania$27,196$13
    3Oregon$27,120$13
    4Colorado$26,964$13
    5Ohio$26,797$13
    6New Jersey$25,731$12
    7Indiana$25,215$12
    8Tennessee$24,308$12
    9North Carolina$24,182$12
    10Kentucky$23,578$11
    11Wisconsin$23,126$11
    12Louisiana$22,694$11
    13Texas$21,748$10
    14Mississippi$21,187$10

    Average hospitality aide salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Oregon Health & Science University$32,091$15.434
    2Hackensack Meridian Health$31,927$15.35107
    3North Shore Healthcare$30,938$14.8777
    4Legacy Health$30,829$14.8218
    5Kaiser Permanente$30,348$14.5961
    6Trinity Health$29,829$14.34394
    7Highmark$29,515$14.1912
    8Compass Group USA$29,502$14.18476
    9LifeBridge Health$29,426$14.152
    10Health Alliance$29,401$14.1423
    11Woodside Senior Communities$28,884$13.894
    12Penn Medicine Princeton Health$28,831$13.8631
    13Cayuga Medical Center$28,305$13.6123
    14St. Croix Regional Medical Center$28,075$13.509
    15Stoneridge Retirement Living$27,996$13.461
    16Lutheran SeniorLife$27,803$13.37
    17Rockcastle Regional Hospital and Respiratory Care Center$27,794$13.36
    18Crossroads Center Rescue Mission$27,620$13.28
    19Aspirus$27,566$13.2569
    20Summa Health$27,496$13.225
  4. Writing a hospitality aide job description

    A good hospitality aide job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a hospitality aide job description:

    Hospitality aide job description example

    We have proudly served the Van Wert County area since 1970. Throughout this time, we have maintained, nurtured and enhanced a tradition that forms the very foundation of our approach to delivering our services to our families, friends and neighbors—a tradition of caring. Van Wert Manor greatly appreciates the longevity of our staff!::

    We know how difficult it can be to try and forward your career and still meet your financial demands at home. That is why we will pay for your STNA classes and certification and also pay YOU while you are going through the training program!:

    Is an STNA career for you? Do you have a calling to serve those who need you most? If so, you are the person we are looking for to join our family as an STNA. As an STNA, you’ll build relationships, improve the quality of life of others and serve the elderly in need of love and care. Your responsibility as an STNA will be to assist residents in all activities of daily living. You will answers call lights, complete documentation of care given, follow resident care plans, report any abnormal findings such as, injuries, incidents, skin issues, complaints, suspected abuse/neglect/misappropriation, and any unsafe conditions all while following strict infection control guidelines to keep our residents, employees, and you safe. You’ll have the opportunity to communicate with residents throughout the day and enrich their lives through rewarding work.:

    Benefits:

    * Promotion opportunities – We are a large organization with many opportunities for growth within our Family of Companies and Corporate office.

    * Flexibility – We understand how difficult it can be to find a job that balances your time with school, kids, or other priorities. We’ll do our best to provide flexible options that work with your schedule.

    * Education/Learning – Free certifications and courses will be at your fingertips every day to help you grow in your position and gain professional experience for future opportunities. Our Tuition Reimbursement program is something we are very proud of. We are excited to provide financial assistance to our hard-working employees to help them reach their professional goals.

    * Competitive benefit package - Includes sick, vacation, 401K with match, access to earned wages prior to payday; there are too many other benefits to list!:

    What we look for in an STNA:

    * Experience – If you’ve had a job or experience in a position with similar goals and responsibilities, we’d love to connect with you.

    * Skills – We’re looking for individuals that are compassionate, team players, social, trustworthy and service-minded.

    * Characteristics – We’re looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents.:

    The Company:

    HCF Family of Companies is an industry leader in skilled nursing and assisted living. We are known for our exceptional care, community stewardship, and beautiful home-like environment for our residents. Our family owned operation for more than 50 years takes our Core Values, better known as We Care, very seriously. Each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family!:

    Next Steps:

    Once you apply for a position with us, you will receive an email acknowledging the receipt of your application. If you meet our criteria, a hiring manager will contact you to arrange a time for us to meet so we can see if you are a good fit for our family and if we are a good fit for you! We may also ask if you would be interested in job shadowing in order for you to feel comfortable with us. Please feel free to reach out to us at your convenience to discuss your qualifications.:

  5. Post your job

    There are a few common ways to find hospitality aides for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    To find hospitality aide candidates, you can consider the following options:
    • Post your job opening on Zippia or other job search websites.
    • Use niche websites that focus on engineering and technology jobs, such as healthcarejobsite, health jobs nationwide, hospitalcareers, medreps.com.
    • Post your job on free job posting websites.
  6. Interview candidates

    During your first interview to recruit hospitality aides, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new hospitality aide

    Once you've selected the best hospitality aide candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
    Sign up to download full list

How much does it cost to hire a hospitality aide?

There are different types of costs for hiring hospitality aides. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new hospitality aide employee.

You can expect to pay around $24,924 per year for a hospitality aide, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for hospitality aides in the US typically range between $8 and $16 an hour.

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