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Hospitality aide skills for your resume and career

Updated January 8, 2025
4 min read
Quoted expert
Carolyn Rutledge Ph.D.
Below we've compiled a list of the most critical hospitality aide skills. We ranked the top skills for hospitality aides based on the percentage of resumes they appeared on. For example, 12.8% of hospitality aide resumes contained resident care as a skill. Continue reading to find out what skills a hospitality aide needs to be successful in the workplace.

15 hospitality aide skills for your resume and career

1. Resident Care

Here's how hospitality aides use resident care:
  • Communicate with resident care director of any change of conditions and recommend adjustments in medication administration record for medications.
  • Provide daily resident care, patient safety advocate, behavior monitoring, maintain daily private medical documentation.

2. Patients

Here's how hospitality aides use patients:
  • Care for full-assist patients* Bathing/ cleaning incontinence* Assist with feeding
  • Encourage patients to participate in recreational programs.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how hospitality aides use patient care:
  • Offered attentive, hands-on patient care under the supervision of experienced register nurses and physicians.
  • Provided excellent patient care and customer service in an acute emergency setting.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hospitality aides use customer service:
  • Provided essential customer service support to deliver a safe and customer friendly environment within the Department of Diagnostic Imaging.
  • Engaged in customer service and building relationships with fans, as well as maintaining established relationships.

5. Rehabilitation

Here's how hospitality aides use rehabilitation:
  • Contributed to the revitalization of rehabilitation services in a Catholic-based nursing home.
  • Organized rehabilitation worksheets and equipment.

6. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how hospitality aides use cpr:
  • Performed CPR successfully established a security perimeter and maintained security of the scene until Albuquerque Police and Medical personnel arrived.
  • Obtained CPR certification*Successfully completed training in order to become a Certified Nurse Assistant

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7. Food Trays

A food tray is a flat surface for serving foods, snacks, and drinks. Food trays help waiters deliver orders efficiently and on time, and customers in carrying food with ease.

Here's how hospitality aides use food trays:
  • Perform food service functions such as serving food trays and assisting residents in partaking food.
  • Load and distribute food trays and carts to residents' rooms/and or dining room.

8. Direct Care

Direct care is the act of identifying people with special needs and offering the necessary care for them.

Here's how hospitality aides use direct care:
  • Attended departmental scheduled training and meetings, and other direct care duties as assigned by the nursing supervisors.
  • Provided direct care to residents on assigned unit.

9. Compassion

Here's how hospitality aides use compassion:
  • Time management and organizational skills Empathy and compassion Excellent verbal and written communication.
  • Administered prescribed care with compassion and sensitivity to patient needs.

10. Meal Trays

Here's how hospitality aides use meal trays:
  • Light duties for residents includes passing out ice, make beds, pass out/pick up meal trays, etc.
  • Passed meal trays and water to residents, including pictures.

11. Residents Rooms

Here's how hospitality aides use residents rooms:
  • Clean residents rooms, office, dining room.
  • Cleaned residents rooms and hallways.

12. Elderly Residents

Here's how hospitality aides use elderly residents:
  • Worked with elderly residents, families, and other staff members.
  • Prepared and maintain proper dietary regulations while serving elderly residents.

13. Cleanliness

Here's how hospitality aides use cleanliness:
  • Maintain cleanliness and sanitation of the work environment.
  • Mantained cleanliness and presentation of stock room and production floor.

14. Bedpans

Here's how hospitality aides use bedpans:
  • Maintain clients' dignity while performing duties of daily living such as: emptying bedpans, bathing and toileting.
  • Assist patient with toileting, bedside commodes, bedpans, urinals, empty urinal, and change colostomy bags.

15. Walkers

Here's how hospitality aides use walkers:
  • Assisted the patients with their various mobility devices such as their walkers, wheelchairs, canes and lifters if needed.
  • Experienced in using restraints, lifts, walkers, canes, etc.
top-skills

What skills help Hospitality Aides find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What hard/technical skills are most important for hospitality aides?

Carolyn Rutledge Ph.D.

Professor, Associate Chair, Director Doctor of Nursing Practice (DNP) Program, Old Dominion University

Proficiency with computer programs such as Word & Excel.
Do you want to know more?
Read more about what experts have to say about hospitality aide

List of hospitality aide skills to add to your resume

The most important skills for a hospitality aide resume and required skills for a hospitality aide to have include:

  • Resident Care
  • Patients
  • Patient Care
  • Customer Service
  • Rehabilitation
  • CPR
  • Food Trays
  • Direct Care
  • Compassion
  • Meal Trays
  • Residents Rooms
  • Elderly Residents
  • Cleanliness
  • Bedpans
  • Walkers
  • Nursing Home
  • Vital Signs
  • Water Pitchers
  • Patient Rooms
  • Senior Care
  • Restraints
  • Patient Safety
  • Fluid Intake
  • Bed Linens
  • Direct Supervision
  • STNA
  • Blood Pressure
  • Emotional Support
  • Residents Beds
  • Adaptive
  • Food Handling
  • Nail Care
  • ADL
  • Epic
  • Food Preparation
  • Wheel Chair
  • Food Orders
  • Clean Rooms
  • Patient Transport
  • Front Desk
  • Urinals
  • Patient Charts
  • Medical Equipment
  • Changing Beds
  • Computer System

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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