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Hospitality associate vs sales associate and customer service

The differences between hospitality associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a hospitality associate and a sales associate and customer service. Additionally, a hospitality associate has an average salary of $33,909, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a hospitality associate include patients, patient care and customer service. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.

Hospitality associate vs sales associate and customer service overview

Hospitality AssociateSales Associate And Customer Service
Yearly salary$33,909$28,654
Hourly rate$16.30$13.78
Growth rate-4%-4%
Number of jobs18,928298,588
Job satisfaction--
Most common degreeBachelor's Degree, 38%High School Diploma, 34%
Average age4040
Years of experience1212

What does a hospitality associate do?

A hospitality associate works to ensure that clients get to receive optimal services. They can work in various places such as hotels, restaurants, resorts, and even hospitals. Although the extent of their responsibilities depends on their industry of employment, it typically includes understanding the clients' needs, planning services, researching the ideal practices, liaising with external parties such as suppliers and vendors, and developing strategies to optimize operations. Moreover, they may directly communicate with clients to assist them with their needs, ensuring efficiency and client satisfaction.

What does a sales associate and customer service do?

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.

Hospitality associate vs sales associate and customer service salary

Hospitality associates and sales associate and customer services have different pay scales, as shown below.

Hospitality AssociateSales Associate And Customer Service
Average salary$33,909$28,654
Salary rangeBetween $24,000 And $46,000Between $21,000 And $38,000
Highest paying CityPalo Alto, CABellevue, WA
Highest paying stateCaliforniaConnecticut
Best paying companySalesforceGEICO
Best paying industryHealth CareManufacturing

Differences between hospitality associate and sales associate and customer service education

There are a few differences between a hospitality associate and a sales associate and customer service in terms of educational background:

Hospitality AssociateSales Associate And Customer Service
Most common degreeBachelor's Degree, 38%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Hospitality associate vs sales associate and customer service demographics

Here are the differences between hospitality associates' and sales associate and customer services' demographics:

Hospitality AssociateSales Associate And Customer Service
Average age4040
Gender ratioMale, 31.2% Female, 68.8%Male, 39.8% Female, 60.2%
Race ratioBlack or African American, 11.7% Unknown, 5.5% Hispanic or Latino, 19.6% Asian, 6.2% White, 56.4% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between hospitality associate and sales associate and customer service duties and responsibilities

Hospitality associate example responsibilities.

  • Manage POS system while opening up drawer and entering data within system to remain compliant with owner's expectations.
  • Explain room service program to patients while utilizing effective written/oral communication skills.
  • Research all deny Medicaid cases.
  • Handle purchases using POS system that includes operating cash register and accounting of daily sales.
  • Coordinate hospital infection control program and HIPAA readiness taskforce.
  • Ensure high quality presentation of public spaces by testing exhibits for functionality and monitoring cleanliness of area and corridors.
  • Show more

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
  • Show more

Hospitality associate vs sales associate and customer service skills

Common hospitality associate skills
  • Patients, 31%
  • Patient Care, 9%
  • Customer Service, 7%
  • HIPAA, 6%
  • Food Service, 5%
  • Cleanliness, 4%
Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%

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