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Hospitality associate job description

Updated March 14, 2024
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Example hospitality associate requirements on a job description

Hospitality associate requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in hospitality associate job postings.
Sample hospitality associate requirements
  • High school diploma or equivalent
  • Experience in hospitality or customer service
  • Knowledge of hospitality industry standards
  • Ability to stand for long periods of time
  • Ability to lift up to 25 pounds
Sample required hospitality associate soft skills
  • Excellent interpersonal skills
  • Outstanding customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Attention to detail

Hospitality associate job description example 1

Hyde Park Restaurant Group hospitality associate job description

COME JOIN US AND RECEIVE A $200 SIGN ON BONUS! STARTING PAY RATE $16/HR!!

**Must have at least 1 year of Restaurant/Food & Beverage Experience**

**Must live in Jacksonville or within 10-15 miles**

** This is an immediate hire. Must be able to start ASAP**

Hyde Park Hospitality, LLC (HPH) is a strategic partner with Airport Dimensions and Sodexo at The Club - located within the Jacksonville International Airport (JAX). HPH brings both experience and expertise to every level of food service and customer care.

Hospitality Associate Job Summary

The Club is located alongside various shops and restaurants. It is a fast-paced, fun work environment that is growing in style and amenities.

The Club is looking for Full-Time and Part-Time Associate with flexible availability to work weekdays, weekends, and evening scheduled shifts. Shifts are subject to change, based on business needs.

Hospitality Associate duties and responsibilities:

* Excellent hospitality customer service skills

* Ability to pass criminal background check
* 1 year of documented food service preparation experience
* Food Handler Certified
* Ability to clean and cut or peel various foods to prepare for serving
* Portions and arranges food on serving dishes, trays, or carts,
* Stores food in designated containers and storage areas to prevent spoilage.
* Cleans and maintains work areas, equipment, and utensils.
* Ability to stock, maintain, and clean lounge buffet area
* Ability to prepare and serve alcoholic beverages to lounge guests
* Ability to bus, wash, and replenish glassware and dishware
* Ability to dress and represent themselves professionally

* Ability to complete/help with additional tasks based on the needs of The Club
* Good work ethic
* Detail oriented
* Team focused

Hospitality Associate Eligibilty
* Minimum 21 years of age
*EEO/D

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Hospitality associate job description example 2

Erickson Senior Living hospitality associate job description

Windsor Run is a beautiful 60-acre continuing care retirement community in the town of Matthews in Mecklenburg County, North Carolina. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing.

We are hiring an energetic, outgoing Hospitality Associate to partner with our Resident Services Team to provide personalized service and hospitality that exceeds expectations! The Hospitality Associate I is responsible for greeting all residents, staff, and visitors in a warm, confident and knowledgeable manner.
How you will make an impact:
Handling all inquiries and concerns in a timely manner.Building strong rapport through positive, professional relationships with residents and visitors.Listening to complaints and communicating a willingness to own, drive and resolve issues.Interacting seamlessly with other department staff to communicate knowledge, information.Monitoring Emergency/Non-Emergency systems and appropriately dispatching to other departments.

What we offer:
401k for all employees 18 and over. Company contribution up to 3% once eligible.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Free onsite parking at all of our communities and corporate offices Discounted meals in our restaurants.Gated community with 24/7 security.A culture of diversity and inclusion, which builds on our values, vision, and mission.

What you will need:
High school diploma or GED required.Computer proficiency required.Previous experience with the general public, specifically the senior population preferred.Flexibility to work weekends and holidays.

Compensation: commensurate with experience starting at $16.00/hourly

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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Hospitality associate job description example 3

Roland Park Place hospitality associate job description

Roland Park Place (RPP) is the only full-service, accredited nonprofit continuing care retirement community in Charm City and a leader in aging services for older adults and their families. RPP offers premier access to Baltimore City life coupled with the comfort and convenience of suburban living - all in a beautiful, landscaped, park-like setting with breathtaking city skyline views.
*
What you will be doing: *
As a hospitality associate, you will be assisting our residents, associates, and visitors in all things Roland Park. You will be the first (and most important) impression made. Duties include welcoming residents/families/visitors, assisting with packages, providing assistance to residents, answering phones, directing vendors, and other duties as assigned.

*
What we are looking f**o**r*:
Ability to uphold our core values, and follow policies and procedures. Must be able to take initiative to always find a way to say yes to both our residents and staff. Able to work a flexible schedule, have reliable transportation, and be on time for scheduled shifts. Most importantly have a positive attitude and be able to smile at all times (even under a mask). Must work well under pressure, have the ability to multitask, and handle difficult/emotional situations with ease. 10th-grade education, HS Diploma/GED preferred. Previous hospitality/front desk experience helpful.

*
What we offer: *
Our full-time associates are offered competitive wages and a best in class benefits package which includes: medical/dental/vision insurance, company-paid life insurance/short term disability/long term disability, legal plan, identity theft protection, pet insurance, group critical illness insurance, hospital indemnity insurance, paid sick/vacation/holidays, 403(b) retirement with 4% company match, discounted meals, free area attraction tickets, tuition reimbursement, employee hardship fund, employee assistance program, free parking, discounted MTA passes, and free education/training classes.

We have a culture of development and offer further career opportunities and advancement for our associates.

Come join us at Roland Park Place and see why we continue to be an employer of choice.

*
Roland Park Places is committed to the safety of our residents and staff and requires all associates to be fully vaccinated against Covid-19.*

Monday - Friday
2:30 PM - 11:00 PM

Job Type: Full-time

Pay: $15.00 per hour
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.