Senior Implementations Services Associate
Remote hospitality associate job
LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs.
At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.
About the role
We are seeking an energetic Senior Implementation Services Associate that has a passion for delighting customers by delivering winning strategies and solutions. We work with enterprises in all verticals, with a focus on their GRC activities. This is an opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption.
Core Responsibilities:
Assist and lead new and existing customer implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
Consult with the customer to deliver the appropriate implementation experience based on each customer's maturity:
Deploy our out-of-the-box applications
Utilize our application templates as an accelerator to get customers up-and-running quickly, applying configuration changes as needed
Configure highly customized use cases on Risk Cloud based on unique customer requirements
Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers' journey
Requirements:
2+ years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner
Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back
Great people skills - ability to quickly understand your audience and tailor the right message to them
Ability to manage multiple accounts/priorities at a time - organization, time-management, and attention to detail are critical
A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help
The anticipated base salary range for the role is $75,000 - $88,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
Hybrid Workplace
Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above.
Total Rewards
We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.
In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.
Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.
Our Culture
At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.
We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work.
We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.
LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.
We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.
Learn more about our culture here.
Excited about LogicGate but not familiar with GRC?
GRC stands for Governance, Risk, and Compliance
GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.
Auto-ApplyBistro Services Associate
Remote hospitality associate job
Regions Hospital is seeking a positive and cheerful Bistro Service Associate/Barista to join our coffee shop team! If you are looking for a company that values teamwork and where your talents don't go unnoticed, we want to meet you!
The Bistro Service Associate/Barista position will help to create quality beverages and food products at Regions Hospital's Overlook Deli and Coffee Shop. In this role, you will be responsible for the following job duties:
Create and sell quality coffee/expresso drinks, teas, and juices etc.
Produce and sell upscale salad, sandwiches, and sushi etc.
Storing and cleaning up all areas related to production and merchandising.
FTE: 0.2; Casual/Per Diem
Work Schedule: 630am-3pm; Required to work every other weekend.
Required Qualifications:
1 year experience in food service industry or related experience
Salary Rate: $20.13/hour
Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center and an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company
Auto-ApplyAssociate Hospitality Leader
Hospitality associate job in Columbus, OH
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands-on approach.
YOUR RESPONSIBILITIES
Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH's dining room service standards and support their professional growth
Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision
Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
Support the Hospitality Leader with driving RH's financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
Create strategic team schedules to optimize our business while also elevating our client experience
Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment
OUR REQUIREMENTS
3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
Candidates must have legal authorization to work in the country in which they are applying at the time of application
Flexibility to work weekends, holidays, and variable shifts as needed
PHYSICAL REQUIREMENTS
Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
Work standing and walking for extended periods of time
#LI-SC3
Auto-Apply2nd Shift Administrative Services Invoicing Associate
Hospitality associate job in Columbus, OH
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a 2nd Shift Administrative Services Invoicing Associate for our Columbus, Oh location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Thirteen years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
Responsibilities
Responsible for providing excellent customer service for sales reps, customers, and internal staff
Manually invoices daily sales orders
Assists with printing labels on demand requests to be shipped with orders when in the office
Enters orders received via phone or email
Completes account update requests submitted via the auto invoicing email group, personal email, or phone calls
Manages HubSpot communications from our customer facing website
Invoices orders for drop ship billings and Sales Rep and Internal business card billings
Backs up the nightly invoice register and update process
Completes assigned Training
Attends and completes all required HR trainings
Performs quarterly call tracking
Performs quarterly time tracking
Responds same day to all voicemails, emails, and Teams messages received within working hours
Performs other duties as assigned by the Admin Services Manager, Assistant Managers, and Supervisors
Qualifications
High school diploma, GED, or equivalent
1+ years experience in customer service, administrative service, or similar role
Intermediate proficiency in Microsoft Office applications (Word, Excel, PowerPoint, AX, etc.)
The ability to work overtime as needed by management
The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
The successful completion of a ninety (90) day orientation period
Additional Information
This is an onsite, Monday-Friday role. The hours are 2:30pm-11:00pm.
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
Mon-Fri 2:30pm-11:00pm
Auto-ApplyLab Expeditor, Customer Service
Hospitality associate job in Obetz, OH
Who We Are
Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting!
Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways.
Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenz™ with Zenni ID Guard™ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press.
Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses.
About the Role
This role is a critical part of Zenni's award-winning Customer Service team. The Lab Expeditor supports vital initiatives for a seamless customer engagement experience and champions the interests of Zenni customers by ensuring high-quality and consistent service. This person also serves as a liaison between the Customer Service department and the onsite Inspections team in Obetz, Ohio.
Shift Options: This position offers three shift schedules:
Monday-Friday, 8:00 AM - 5:00 PM
Tuesday-Saturday, 8:00 AM - 5:00 PM
Wednesday-Sunday, 8:00 AM - 5:00 PM
Please indicate your preferred shift and availability in your application.
Responsibilities:
Resolve customer issues identified by the lab. The resolution includes but is not limited to self-resolution through research and/or direct customer contact.
Identify process improvements relating to inspections.
Queue management of return to sender orders and inspections order
Collaborate with the shipping team on issues affecting customers and review orders with shipping issues where outreach and/or refund is needed.
Serve as the point of contact on the Customer Service team to address internal questions between our global CS team.
Collaborate with the inspections team on best practices for shipping and expediting orders.
Resolve escalations and maintain ongoing operational processes.
Proactively reach out via email and voice to customers for those who faced a negative experience during a service interaction.
Basic Qualifications:
Proficient in Google Suite and comfortable working with different technologies.
Ability to work on a weekend shift.
Strong aptitude for engaging with customers and providing service.
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to think creatively.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong attention to detail and organizational skills.
Ability to work independently and in a team environment.
Ability to build and maintain customer relationships (internal and external)
Preferred Qualifications:
Willingness to work rotational and weekend shifts as needed
U.S. Perks & Benefits:
Annual Bonus Program
Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents)
Basic Life and AD&D with option for additional voluntary coverage
Short and long term disability coverage
401k with up to 4% match
EAP and Spring Health that gives you and dependents access to free therapy and coaching
Free access for you and your family to our digital wellness platform - Wellness Coach
Generous PTO in addition to our Week of Zen - the time between Christmas and New Year's to relax and recuperate
Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
Family forming & fertility support and services through Maven
Annual Zenni Gift Card - to use towards our products!
Compensation
In addition to other forms of compensation like perks and benefits, the estimated range for this role is $17-19 /hr. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs.
We look forward to hearing from you!
We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications.
Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyPart Time Customer Service Advisor - 508
Hospitality associate job in Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Customer Service Advisor
Hospitality associate job in Columbus, OH
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Customer Service Advisor - Migrant Help
Hospitality associate job in Columbus, OH
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Hospitality Booking Specialist
Remote hospitality associate job
Job DescriptionHospitality Booking Specialist (Remote)
Job Type: Independent Contractor | Remote | Flexible Schedule
About the Opportunity
Are you passionate about creating unforgettable experiences for others? Were looking for motivated, detail-oriented individuals to join our growing remote team as a Hospitality Booking Specialist. This position allows you to work from home while helping clients plan dream getaways, cruises, and resort stays with full training provided.
Responsibilities:
Research destinations, accommodations, and experiences to fit client needs
Provide quotes, recommendations, and itinerary options
Manage reservations, payments, and confirmations through our supplier network
Offer excellent customer service and follow-up before, during, and after each trip
Attend virtual trainings and stay updated on promotions
What We Provide:
Certification and comprehensive training
Access to over 100 trusted suppliers and booking platforms
Mentorship and team support
Marketing tools to help you succeed
Requirements:
Great communication and organizational skills
Basic computer and internet knowledge
Self-motivated and dependable
No experience necessary training provided
Perks:
Work from anywhere with flexible hours
Discounted personal travel and exclusive perks
Unlimited income potential (commission-based)
Supportive team and positive environment
Remote Hospitality Coordinator
Remote hospitality associate job
Title: Hospitality Coordinator - Join Our Team and Deliver Exceptional Guest Experiences
**Are you passionate about hospitality and customer service? We are looking for a dedicated Hospitality Coordinator to join our team and ensure our guests have a seamless, memorable experience from start to finish. If you love working with people and have an eye for detail, this is the perfect opportunity for you.
About Us: We are a leading hospitality organization committed to providing exceptional services to our guests. As a Hospitality Coordinator, you will play a key role in managing day-to-day operations, helping to coordinate guest services, and ensuring all aspects of their stay are handled smoothly.
Responsibilities:
Manage guest bookings, inquiries, and reservations, ensuring all details are accurate and up-to-date.
Coordinate guest services, including check-ins, check-outs, and any special requests during their stay.
Assist in organizing events, meetings, and special accommodations for guests.
Maintain a positive, friendly, and professional demeanor while interacting with guests.
Communicate effectively with team members to ensure high standards of service are met.
Handle guest feedback, resolve issues, and ensure satisfaction throughout their stay.
Perform general administrative tasks, including filing and record keeping, to support operations.
Requirements
Passion for hospitality and providing excellent customer service.
Strong communication and organizational skills.
Ability to work independently and as part of a team.
Basic computer skills, including proficiency in using office software and reservation systems.
Previous experience in hospitality or customer service is a plus but not required.
Ability to manage multiple tasks and remain calm under pressure.
Benefits
Competitive pay with performance-based incentives.
Flexible work schedule, with both part-time and full-time options available.
Opportunities for career growth within a supportive team.
Discounts on hospitality services and partner offerings.
Collaborative and dynamic work environment.
How to Apply: If you're passionate about hospitality and helping others enjoy their stay, we'd love to hear from you. Apply today to join our team as a Hospitality Coordinator and make a positive impact on our guests' experiences!
Auto-ApplyCulinary & Hospitality Specialist PRN
Hospitality associate job in Columbus, OH
Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role:
This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy
Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well
We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed
The Culinary and Hospitality Specialist Essential Duties Are:
Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff.
Qualifications:
General education degree (GED) or High school diploma preferred.
Related experience and/or training in preparing and cooking food.
Active ServSafe certification preferred
Computer skills sufficient to properly communicate and document daily tasks.
Benefits & Perks: your health and happiness matters! We offer:
Competitive Pay (we actually mean it!)
Competitive Health, Dental, and Vision Insurance
Short- & Long-Term Disability
Life Insurance
Paid Time Off
Matching Retirement Plans
Tuition Reimbursement
Scrubs provided
Organizational preceptor to assist with orientation and ongoing education
Educational programs geared toward career advancement
Career growth
And much, much, more!
Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other!
As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton.
Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
Billing & Technical Customer Service Advisor, Work from Home
Remote hospitality associate job
This is a Billing Support Advisor role, with a twist! Ideal for curious individuals who love to learn!
In the first 60 days, you will work as a Billing Support Advisor - where you help others solve their account and billing issues - after 45-60 days you will be upskilled as a Technical Support Advisor! Twice the learning and training opportunities, twice the exposure resulting in accelerated exposure and growth.
We are actively seeking full-time agents to work from home and deliver excellent billing and technical customer service on behalf of our client - a world leader in technology and innovation.
As a Billing and Technical Support Advisor, you will be supporting our client's customers as a first point of contact and resolving their account and billing issues and thereafter any technical issues with their devices. We will rely on you to actively listen to our clients' customers, use your technical experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.
In this role, you will be there to help customers with their billing and account issues, but after 45-60 days you will also provide technical support. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting.
To be successful in this role, you should have the ability ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call, provide product solutions, and perform other duties as assigned.
COMPANYhas an exciting opportunity waiting for you, if you:
Are you a problem solver who can patiently listen to, understand, and address complex customer issues
Have strong people skills to build a genuine connection with a customer
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Want to work with one of the world's most recognized brands
Provide calm conflict resolution and problem resolution for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
Can commit to 100% attendance for five weeks of paid training
We have a variety of schedules available which will include at least one weekend day, mostly Mid and Evening shifts (typically 9-hour shifts anytime between 10am - 10pm CST). There will be quarterly opportunities to receive new shifts based on customer needs (or more frequently if needed).
To meet our requirements, you should:
Be at least 18 years or older
Have a High School Diploma, or equivalent
Be able to successfully pass a criminal background check
Have at least six months of customer service experience
Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms
Preferably, have previous Contact Center and/or work from home experience
Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or mac OS, or comparable technology is preferred
Have a workspace that can only be accessed by you during your work hours
Be able to work independently with discipline and motivation to succeed in a virtual environment
Have excellent English written and verbal communication skills
Be courteous and friendly with a high degree of professionalism
Thrive in a fast-paced work environment
Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT
Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC.
Remote Travel & Hospitality Coordinator
Remote hospitality associate job
Do you love planning, organizing, and creating unforgettable experiences? Were seeking motivated, customer-focused individuals to join our growing team. This is a remote opportunity for people who enjoy helping others plan travel, book accommodations, and design memorable getaways.
Responsibilities
Assist clients with booking accommodations, packages, and travel experiences
Provide personalized recommendations tailored to each clients needs
Stay informed on current promotions, discounts, and special offers
Use booking platforms to secure the best travel options
Deliver excellent service and build long-term client relationships
Work independently while staying connected to a supportive team
Qualifications
Passion for creating meaningful, memorable experiences
Strong communication and interpersonal skills
Organized, detail-oriented, and self-motivated
Comfortable using digital tools (training provided)
Excited to grow professionally in a collaborative environment
Benefits
100% remote work with flexible scheduling
Certification and professional development opportunities
Supportive team culture with mentorship and recognition
Access to exclusive travel discounts and perks
If you're ready to start a rewarding career with flexibility, growth, and the chance to help others explore the world contact us today!
Entry Level Customer Service - Work From Home
Remote hospitality associate job
For more than 60 years, we've stood shoulder-to-shoulder with hardworking families as the only 100% union-labeled supplemental benefits provider in the world. Partnering with over 40,000 unions and associations across North America and beyond, we've built a legacy of trust by helping millions of essential workers - teachers, healthcare professionals, firefighters, veterans, and more - protect what matters most: their families, their health, and their future.
When workplace benefits are reduced or lost, we step in to fill the gap. Our mission has always been simple: to educate, protect, and empower working people with the financial security they deserve.
Our Culture & Purpose
Everything we do is rooted in integrity, transparency, and genuine service. We don't just offer jobs - we build careers that make a difference. Every team member has the opportunity to impact families' lives in a meaningful way while developing long-term professional skills.
Through personalized mentorship, hands-on training, and clear advancement pathways, our people grow into leaders who help others do the same.
Your Role
If you love helping others, enjoy connecting with people, and want a career that's both meaningful and rewarding, this could be the perfect fit.
You'll be responsible for:
Speaking with union members who have requested information about their benefits
Scheduling and leading virtual meetings (via Zoom or similar platforms)
Explaining coverage options clearly and professionally
Managing client information and applications using simple online tools
Ensuring accuracy and compliance through documentation and follow-ups
Participating in professional development sessions to build leadership and communication skills
Collaborating with your team to meet performance goals and celebrate shared success
From your very first week, you'll have the full support of experienced leaders and mentors who genuinely care about your success.
What We're Looking For
We're seeking individuals who are:
Clear, confident communicators who listen well
Positive, energetic, and passionate about helping others
Detail-oriented and organized
Comfortable working independently from home
Motivated by growth, leadership, and teamwork
Experienced in customer service, sales, or client relations
(an asset, not a requirement)
Legally eligible to work in the U.S. or Canada
What You'll Receive
We believe great people deserve great rewards. That's why we offer one of the most competitive compensation and benefits programs in the industry.
Comprehensive health benefits after onboarding
100% remote role - work from anywhere with internet access
Flexible scheduling for a healthy work-life balance
Paid training and mentorship - no experience required
Fast-track promotions for top performers
Exclusive, all-expenses-paid trips to destinations like the Bahamas, Cancun, and Las Vegas for qualifying team members
A supportive, mission-driven culture that values collaboration and celebrates success
Why You'll Love Working With Us
This isn't just a job - it's a career with purpose. You'll have the chance to grow personally, achieve financial success, and make a lasting impact on families who need it most.
Join a team that believes in your potential, supports your journey, and celebrates every win along the way.
Apply today and start building a future that truly matters - for you, and for the families you'll help protect.
Auto-ApplyCustomer Service - Work at Home
Remote hospitality associate job
About us: At ibex, we focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
Headquartered in Washington, D.C., we have delivery locations across 26 sites in seven countries and maintain a network of over 30,000 employees.
About the role:
Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.
Responsibilities
Your day to day will involve:
* Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
* Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
* Thoroughly and completely documenting all customer interactions.
* Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
* Educating on the usage and benefits of self-service tools.
* Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
* Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
* Responding to customer inquiries in a courteous and professional manner.
* Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
* Responding to and resolving internal and external complex customer inquiries.
* Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
* Taking ownership of the resolution and setting expectation for follow up.
* Ensuring resubmissions, stop payments, and voids are appropriately handled.
* Meeting or exceeding individual, department, and client specific goals.
* Understanding and adhering to all client administrative and contractual policies and procedures.
* Suggesting ways to improve the service delivery processes contributing to the success of the organization.
* Other duties as assigned.
Qualifications
Some things we consider critical for this role:
* High School Diploma or Equivalent
* 2 years experience in a high volume customer service environment
* Experience in healthcare or related industry experience preferred
* Ability to multi-task using multiple applications simultaneously
* Ability to set-up computer equipment and troubleshoot issues with minimal assistance
* Professional verbal and written communication skills
* Ability to operate a computer and knowledge of Microsoft Office applications
* Strong organizational skills and attention to detail
* Ability to work independently and with a team
* Ability to learn quickly and adapt to a fast pace production environment
* Cooperative, professional and effective interaction skills
* Critical thinking and problem solving skills
* Ability to tolerate repetitive work without compromising accuracy and service levels
* Attend additional training as requested/deemed necessary
Preferred:
* Medical/Dental terminology knowledge experience
* Medicare/Medicaid knowledge
* Claims/Billing and coding experience
Ibex Benefits:
* Medical, Dental, and Vision insurance
* 401(k) Retirement Savings Plan
* Paid Time Off
* Paid T-Mobile cell service
* $500.00 Employee referral program
* Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Auto-ApplyWork from Home Customer Service-Focused Travel Advisor
Remote hospitality associate job
Are you looking for a flexible business you can build around your life while helping people plan memorable trips? We're offering the chance to launch your own remote travel business, with full support from a top-tier host agency. This is ideal for those with:
*Strong communication skills
*A heart for service
*Passion for travel and planning
*A desire to work independently from home
What You'll Do as a Travel Advisor:
*Guide clients in choosing destinations, flights, accommodations, excursions, and travel insurance
*Offer white-glove customer service answering questions, managing updates, and handling details
* Learn to navigate vendor systems like Disney, Carnival, Royal Caribbean, Marriott, etc.
* Attend optional trainings and webinars to level up your travel knowledge
* Promote your services on social media, via referrals, or through local networking
* Customize vacation experiences based on individual and group preferences
* Problem-solve with confidence if trip changes or issues arise
What You'll Get:
️ Business-in-a-box setup (booking systems, certification, onboarding tools)
️ Coaching and community support
️ Access to vendor FAM trips and personal travel discounts
️ Total time freedom (you decide your hours)
️ Potential for full-time income over time
You don't need sales experience or travel credentials we'll teach you. All you need is drive, integrity, and Wi-Fi.
Already applied? Check your email including spam folders for next steps!
Remote Hospitality Coordinator - Reservations & Guest Support
Remote hospitality associate job
Job Title: Remote Hospitality Coordinator - Reservations & Guest SupportCompany: Destination KnotJob Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.
Position Overview: We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.
Key Responsibilities:Coordinate hotel reservations and other travel-related bookings Provide clients with accurate details about accommodations, amenities, and availability Handle changes, modifications, and special requests promptly and professionally Communicate with guests via phone, email, and online platforms in a friendly and helpful manner Maintain accurate booking records and client profiles Collaborate with team members to ensure exceptional guest experiences Stay current on hospitality trends, travel destinations, and supplier offerings
Requirements:Excellent communication and customer service skills Strong organizational abilities with attention to detail Ability to work independently and manage multiple client requests Basic computer proficiency and a reliable internet connection Interest in hospitality and travel services Prior experience in hospitality, customer service, or reservations is a plus but not required
What We Offer:Flexible, fully remote work environment Training and access to industry booking tools and resources Supportive team culture and mentorship Income-earning possibilities based on performance Travel discounts and industry perks Professional development and growth opportunities
Ready to deliver exceptional guest experiences from anywhere? Apply today and join the Destination Knot team!
Auto-ApplyAutomotive Customer Service Advisor
Hospitality associate job in Lancaster, OH
If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! Our Customer Service Managers are responsible for building strong customer relationship and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up-sell services by emphasizing value, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer. The candidate will also be responsible for dispatching work with the insight from the shop foreman, assist in warranty tracking and submissions, assisting in customer service, and providing support to the service advisors.
Previous automotive service experience is a plus, but NOT a requirement.
Who We Are
At Hugh White Chevy Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
What We Offer
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Savings Plan with 4% Employer Match
Paid Vacation
6 Company Holidays
Continuing education and training paid by dealership
Ongoing Professional Development
Employee Discounts
Closed on Sunday
Legacy Company (over 100 years in business)
Employee Pot-Lucks, Luncheons, and Team Activities
Tight-Knit and Inclusive Culture
Internal Career Progression and Promotions
Custom and Competitive Wage Plans
Long-Term Job Security
Responsibilities
Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
Listen carefully to customer descriptions and relay to technician who will then assess the vehicle to determine the best repair plan
Advise the customer on the auto repairs that you recommend and offer a pricing quote
Answer detailed questions about services performed and price information
Provide updates to customers as their work is completed
Qualifications
ADP/CDK Experience preferred, but not required
Previous dealership experience preferred, but not required
Customer minded attitude
Eye for detail
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyEnvironmental Services Associate (Evenings, Westerville Medical Campus)
Hospitality associate job in Westerville, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Environmental Service Associates are dedicated to cleaning and maintaining defined areas of the organization. Provide customer service to all customers by cleaning and maintaining patient rooms, public areas and service areas by completing task that support departmental and organization processes. This cleaning and maintaining will be defined by specific job/task assignments.
**Responsibilities And Duties:**
40%
Obtains assigned cleaning or maintenance request either from automated system, daily assignment sheet or verbal direction. Performs other functions required of the position, as assigned, which could include moving of beds or furniture required to service customers or execute the cleaning process. Must follow departmental/organizational processes to complete assigned duties. Must complete all paperwork needed to monitor departmental statistics.
20%
Must follow direction and proper usage of all equipment used in job performance; to include cleanliness. Specific equipment will pertain to each job assignment. Notifies appropriate area through work order process and other defined paperwork to keep all equipment and misc. items throughout the hospital.
10%
Keeps all assigned carts and areas stocked to appropriate operating levels. Linen distribution to be included in stocking of areas.
10%
Must be willing to complete other duties as assigned including storeroom maintenance to meet hospital cleanliness and safety standards.
20%
Used high level of Customer Service throughout the OhioHealth organization to the patient and all other customers.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.
HS diploma/GED preferred for individuals over 18 and not in high school.
**Work Shift:**
Evening
**Scheduled Weekly Hours :**
32
**Department**
Environmental Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Hospitality Aide
Hospitality associate job in Marion, OH
Become familiar with the facility's administrative structure as introduced in the pre training orientation session Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur. Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.
Answer phone (especially during mealtimes) Assist with errand of residents/staff Assist with secretarial tasks at the nursing station (making copies, filing, etc.
) as requested Straighten resident closets/drawers - label resident belongings.
Complete personal belonging form Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.
) Follow established policies concerning exposure to blood/body fluids Ensure that residents who are unable to call for help are checked frequently Answer call bells promptly & report needs to CNA/Nurse Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc.
Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse Watch for and report any change in room temperature, ventilation, lighting, etc.
Transport residents to & from meals/activities/outdoors/etc.
Provide residents with Reality Orientations as instructed Pass linen.
Make unoccupied beds.
Put extra covers on beds.
Use the wristband or photo card file to identify residents before serving meals, etc.
, as necessary Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc.
Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive.
Replace trash can liners in wastebaskets Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan.
Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.
) Return trays to dietary.
NEVER FEED THE RESIDENTS Assist residents with identifying food arrangements (i.
e.
, informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.
) Serve between meal and bedtime snacks as instructed Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident Collect and redistribute water pitchers for weekly cleaning by dietary Check rooms for food articles (i.
e.
, food in proper containers, unauthorized food items, etc.
) Learn and be aware of code system identifying specials needs of residents Ensure the resident's room is ready for receiving the resident (i.
e.
, bed is made, name tags up, admission kit available, etc.
) Greet residents and escort them to their room Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate Inventory and mark the president's personal possessions as instructed Store resident's clothing Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged Transport residents to new rooms or to the receiving area Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors Follow work assignments, and/or work schedules in completing and performing your assigned tasks Cooperate with inter departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Report defective equipment to Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents Maintain the confidentiality of all resident care information Ensure that you treat all residents fairly and with kindness, dignity, and respect Knock before entering the resident's room Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse Report all allegations of resident abuse and/or misappropriation of resident property Honor the resident's refusal of assistance.
Report such refusal to your supervisor Attend and participate in scheduled training and educational classes Attend and participate in scheduled orientation programs and activities Attend and participate in annual OSHA and CDC in service training programs for hazard communication, TB Management, and bloodborne pathogens standard Participate in appropriate in service training programs prior to performing tasks that involve potential exposure to blood/body fluids Wash hands before and after performing any service for the resident Keep the nurses' call system within reach of the resident Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility Follow establish safety precautions in performance of all duties Keep residents' personal possessions off the floor and properly stored Keep floors dry.
Report spills immediately.
Take care of minor clean ups Keep excess supplies and equipment off the floor.
Store in designated areas Wash wheelchairs, walkers, etc.
, as instructed Clean, disinfect, and return all resident care equipment to its designated storage area after each use Perform routine housekeeping duties (i.
e.
, clean bedrails, overbed table, nightstand, etc.
, that relate to nursing care procedures) Before leaving work area for breaks, or at the end of the workday, store all tools, equipment, and supplies Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse immediately.
Report all safety violations Follow established smoking regulations, Report all violations Report any communicable or infectious disease to the Director of Nursing Services/or to the Infectious Control Coordinator Report missing/illegible labels and MSDSs to your supervisor Use only the equipment you have been trained to use Operate all equipment in a safe manner Use only the equipment and supplies necessary to do the job.
Do not be wasteful Report defective equipment to the Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 8th grade education.
Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear.
Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.