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Hospitality coordinator skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical hospitality coordinator skills. We ranked the top skills for hospitality coordinators based on the percentage of resumes they appeared on. For example, 26.2% of hospitality coordinator resumes contained patients as a skill. Continue reading to find out what skills a hospitality coordinator needs to be successful in the workplace.

15 hospitality coordinator skills for your resume and career

1. Patients

Here's how hospitality coordinators use patients:
  • Processed insurance referrals for Pediatric patients of 5 Physicians as well as providing patient education regarding referral process.
  • Returned acutely ill patients to normal life styles on a regular basis and decreased morbidity and reduced hospitalizations.

2. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how hospitality coordinators use healthcare:
  • Mount Sinai is a 618 bed not-for-profit acute care hospital and the healthcare leader in south Florida.
  • Implemented government rules and policies in regard of for profit healthcare organization.

3. Front Desk

Here's how hospitality coordinators use front desk:
  • Front desk operations * Housekeeping * Marketing- online, social networking, and in person * Strong customer service skills
  • Provide assistance to the Front Desk staff, answer phones and assist with patient check in and Pharmaceutical Representatives.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how hospitality coordinators use patient care:
  • Reviewed patient records to detect potential errors in medication administration or lack of necessary patient care.
  • Provided direct patient contact and personal service via phone, face to face regarding patient care, scheduling and billing issues.

5. PowerPoint

Here's how hospitality coordinators use powerpoint:
  • Performed secretarial functions including email communications to internal and external business partners, expense reports, spreadsheets, and PowerPoint presentations.
  • Participated in new manager training rotations, including creating and presenting PowerPoint presentations, coordinating web conferences and maintaining operational standards.

6. Travel Arrangements

Here's how hospitality coordinators use travel arrangements:
  • Coordinate complex national and international travel arrangements, process travel and other miscellaneous expenses for the director and consultant.
  • Ensured seamless travel arrangements for directors by organizing flawless complex domestic travel itineraries with commercial travel vendors (Concur software).

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7. Cleanliness

Here's how hospitality coordinators use cleanliness:
  • Maintained neatness and cleanliness of store guest entries as well as Host area and guest bathrooms.
  • Maintain the cleanliness of the pantries on each floor and preparing coffee on each floor.

8. Home Health

Here's how hospitality coordinators use home health:
  • Authorize services that may be needed after discharge such as home health, rehab, durable medical equipment, etc.
  • Assist customers with searching for items such as medications or home health care products.

9. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hospitality coordinators use customer service:
  • Utilized crisis management skills to quickly resolve problems as they occurred and maintained excellent customer service.
  • Make suggestions and recommendations to Supervisor/Manager in an effort to continually improve customer service operations.

10. EMS

Emergency Medical Services, also known as EMS, is an emergency medical response system that provides stabilization and urgent preclinical and on-site treatment for serious illness and injury, as well as the transportation of patients who are unable to transport themselves to a definite health care center. The main objective of EMS is to provide emergency medical treatment to those who need urgent medical attention and to properly treat the patient's condition and transport them to a suitable health center or medical facility.

Here's how hospitality coordinators use ems:
  • Provide clinical feedback and educational opportunities for EMS personnel.
  • Evaluated and analyzed 6 Trauma Data Collection Systems submitted through an RFP process for the SS-V EMS Trauma System.

11. Insurance Verification

Here's how hospitality coordinators use insurance verification:
  • Requested insurance verification, interpreted insurance eligibility and requested authorization when necessary
  • Process incoming referrals, Contact patient and explain hospice services and eligibility benefits, Insurance verification, Coordinate referrals for 3 territories

12. Event Planning

Here's how hospitality coordinators use event planning:
  • Assisted in event planning for company events to include but not limited to contracts, catering, entertainment and decor.
  • Major event planning Order supplies Petty cash management Conference set-up

13. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how hospitality coordinators use epic:
  • Updated patient records in Epic software to reflect patient admissions and discharges.
  • Participated in HB team meetings, dry run simulations, epic escalation calls and command center support.

14. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how hospitality coordinators use food service:
  • Coordinate food service arrangements, maintain database and ensure the delivery of premium service to clients.
  • Utilized my food service supervisory experience to provide the best meals at any given time.

15. Discharge Planning

Here's how hospitality coordinators use discharge planning:
  • Provide discharge planning for all members upon discharge from inpatient facility.
  • Act as liaison for hospital discharge planning.
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List of hospitality coordinator skills to add to your resume

Hospitality coordinator skills

The most important skills for a hospitality coordinator resume and required skills for a hospitality coordinator to have include:

  • Patients
  • Healthcare
  • Front Desk
  • Patient Care
  • PowerPoint
  • Travel Arrangements
  • Cleanliness
  • Home Health
  • Customer Service
  • EMS
  • Insurance Verification
  • Event Planning
  • Epic
  • Food Service
  • Discharge Planning
  • HIPAA
  • VIP
  • Conference Room
  • Food Orders
  • Conflict Resolution
  • Medicaid
  • Hospitality Services
  • Customer Complaints
  • Exceptional Guest
  • CPT
  • Food Preparation
  • Community Resources
  • ICU
  • Corporate Events
  • Guest Speakers
  • DME
  • Customer Issues
  • Utilization Review

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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