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  • Housekeeper

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Port Huron, MI

    Job Details Job Summary: To provide and maintain clean and comfortable guest rooms to ensure high levels of guest satisfaction. Also provide friendly and courteous service to each and every guest you come in contact with. Responsibilities Pick-up room reports and keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Proceed to the laundry area to pick-up your assigned cart and necessary supplies which will be handed out by your supervisor. Always be careful not to make excessive noise in the guest room areas. You never know when you may disturb a guest, and this applies at any time during the day or night while you are on the floor. Check-outs will be done first. The only exception to this is a special request. Report all rooms listed as do not disturb to your superior for approval. Sheets are to be changed in every room, every day, unless specified by the guest or brand mandated program. Continue from room to room, being careful to observe all Do Not Disturb signs. Clean rooms according to established procedures; return cart to linen room at end of shift. Each associate is expected to carry out all reasonable requests by management. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Handle all duties according to hotel policies, procedures, internal rules and standards Have knowledge about all emergency procedures and know how to act on them. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(If applicable) PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift. Must have the ability to work independently with little supervision. Must be able to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $22k-33k yearly est. 60d+ ago
  • Laundry Attendant

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Lake Orion, MI

    Job Details SpringHill Suites by Marriott - Auburn Hills - Orion - Lake Orion Charter Township, MIDescription Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to supervisor. Keep laundry room and linen/terry storage rooms stocked, clean, and organized. Keep all laundry and cleaning supplies stocked and stored properly. Assist housekeepers in stripping rooms of dirty linen and terry and help stock housekeeping carts. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Each associate is expected to carry out all reasonable requests by management. Handle all duties according to hotel policies, procedures, internal rules and standards. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Pick-up room keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Must have a valid drivers license, Proof of insurance and pass as approved driver. (If applicable) Perform all other duties as assigned. Qualifications PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $22k-31k yearly est. 60d+ ago
  • Support Staff

    River's Bend PC 3.4company rating

    Troy, MI job

    Job DescriptionSalary: $17-$18/Hr River's Bend is seeking a Full-Time, upbeat, motivated and organized candidate to join our Support Staff Department! As a Support Staff employee, you will be responsible for administrative and operational aspects of the practice as directed by the Practice Manager. and Support Staff Lead. MINIMUM QUALIFICATIONS: High School Diploma Previous administrative experience (Preferred) MAJOR RESPONSIBILITES: Answer all incoming phone calls/voicemail boxes and handle or direct as appropriate Complete intake process for all incoming referrals Process drug screens Schedule and maintain client appointments including reminder phone calls Process all incoming and outgoing documentation Provide insurance verifications for clients Manage pre-authorizations and medication refills Provide client services support including addressing client concerns/feedback Work as a team to ensure the practice runs efficiently and meets objectives Identify and provide solutions to challenges within the practice Provide administrative support to clinical staff Greet all visitors and clients Other duties as assigned REQUIRED COMPETENCIES: Strong organizational and time management skills Ability to multitask effectively Effective and professional communication skills to include strong written communication skills Ability to work cooperatively as a team and independently Proficiency with technology to include EMR software, Microsoft Office, other applicable software Excellent customer service skills Strong attention to detail IDEAL CANDIDATE: Organized Reliable Ability to Multitask Time Management Skills Ability to take initiative BENEFITS AND PERKS: Medical, Dental, Vision and 401K Benefits Cellular Stipend Paid Time Off (Sick, Vacation, Holiday & Bereavement) Flexible Schedule 1-Hour Paid Lunch Volunteer Opportunities HOURS OF OPERATION: Monday-Friday |9am-8pm 8 Hour Shifts Occasional On-Call Weekend Coverage ~ Every 4-6 Weeks. (Paid at higher weekend rate) COMPENSATION: $17-$18/HOUR Hourly, Non-Exempt Paid Biweekly
    $17-18 hourly 3d ago
  • Maintenance

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Grand Rapids, MI

    Job Details Homewood Suites - Grand Rapids - GR HS LLC - Grand Rapids, MI $20.00 Hourly Title: Maintenance Technician Reports to: General Manager The Maintenance Technician is responsible for keeping all mechanical equipment in good repair by providing daily maintenance. The Maintenance Engineer must perform routine preventative maintenance duties, be willing to train and assist others, analyze problems and formulate plans, coordinate with outside vendors as needed, read and interpret documents such as the maintenance manual and forms, and continually support and improve the maintenance issues that address both the staff and guests. While performing duties of this position, the associate is regularly required to walk, use hands to handle or feel objects, tools or controls, talk, hear, and be on their feet for long periods of time. The associate is frequently required to reach with hands and arms and occasionally required to stand, climb, balance, stoop, kneel, crouch, crawl, or use a ladder. The position does require close vision, distance vision, reasonable color vision, peripheral vision, depth perception and ability to adjust focus. The maintenance engineer must regularly lift and/or move up to 50 pounds and sometimes more. Must have a valid drivers license, Proof of insurance and pass as approved driver. Key Job Functions: The job functions listed below are representative of the knowledge, skill, and/or ability required. While the maintenance engineer is required to follow all guidelines and procedures set forth in the Hospitality Specialists Inc. Maintenance Manual, the essential duties and responsibilities will change with demand and happenings at the hotel on any given day. Other duties may be assigned. Guest Rooms Completing all preventative maintenance measures related to the guest room. Repairing all items, as needed. Performing routine maintenance requests, such as plunging toilets, maintaining HVAC equipment, programming TVs, etc. Public Areas Completing all preventative maintenance measures related to the public area space. Repairing all items, as needed. Performing routine maintenance requests, such as plunging toilets, maintaining HVAC equipment, programming TVs, etc. Fire Alarm/Life Safety System Be fully aware of the system operation and handling emergencies involving the system. Have a working knowledge of the fire sprinkler, all mechanical shut-offs and emergency power systems. Tools Maintain all tools and equipment in the hotel. Ensure that all tools are used correctly, only on-site for hotel needs, and secured properly in the maintenance shop in proper storage. Emergencies Be available for any emergencies to protect our guests and staff, preserve the building and its systems, return the building to normal operating status and keep all key players informed of all activities. Accident Prevention and Safety Focus on working in an accident-free manner and creating a safe work environment for others. Continuously looks for hazardous conditions and take appropriate action to correct issues. Records Maintain all required logs, checklists, inventories, forms, work order systems and documents required by both Hospitality Specialists, Inc, local governing bodies and the designated brand. Maintain current mechanical vendor lists to ensure timely and accurate response to issues that require an outside vendor. General Complete all work assigned in a safe and professional manner. Maintain frequent communication with supervisor and team members. Ensure that all needed materials are available or on order. Comply with budget guidelines for the maintenance department. Provide training and/or technical advice to other maintenance engineers, as needed or requested. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Must have a valid drivers license, Proof of insurance and pass as approved driver. All other duties as assigned. PHYSICAL REQUIREMENTS: Use of ladder frequently Sitting rarely Walking frequently Climbing stairs frequently Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Smell constantly Lifting/carrying up to 50+lbs. The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. PHYSICAL REQUIREMENTS: Use of ladder frequently Sitting rarely Walking frequently Climbing stairs frequently Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Smell constantly Lifting/carrying up to 50+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $20 hourly 60d+ ago
  • Public Area Attendant

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Grand Rapids, MI

    Job Details Residence Inn - Grand Rapids - 28th Street Operating Entity - Grand Rapids, MI Department: Back of House Supervisor Title: Executive Housekeeper, Assistant General Manager, General Manager Job Summary: To provide and maintain clean and comfortable public areas to ensure high levels of guest satisfaction. Also provide friendly and courteous service to each and every guest you come in contact with. Responsibilities Pick-up reports and keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Proceed to the laundry area to pick-up your cart and necessary supplies. Always be careful not to make excessive noise in the guest room areas. You never know when you may disturb a guest, and this applies at any time during the day or night while you are on the floor. All public areas of the hotel are to be cleaned. All tile floors are to be mopped, using wet floor sighs for guest safety. Public restrooms are to be cleaned and mopped. Each associate is expected to carry out all reasonable requests by management. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Handle all duties according to hotel policies, procedures, internal rules and standards Have knowledge about all emergency procedures and know how to act on them. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(If applicable) PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift. Must have the ability to work independently with little supervision. Must be able to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $19k-29k yearly est. 60d+ ago
  • Breakfast/Social Attendant

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Grand Rapids, MI

    Job Details Residence Inn - Grand Rapids - 28th Street Operating Entity - Grand Rapids, MI $11.50 - $12.50 Job Summary: Responsible for preparing and serving the daily complimentary breakfast or evening social to guests Responsibilities: Take inventory of food, beverages and supplies needed for each day. Put together a list of supplies and food needed to be ordered for the manager. Prepare foods such as pre-packaged meats, pre-cooked eggs, cut fruit, coffee and juices from concentrate. Stock and maintain the serving area during hours of operation to ensure high levels of guest satisfaction. Keep waste tracking log up-to-date and current. Set-up and tear down the serving area to the standard of the hotel. Keep the serving area clean during hours of operation. Make sure the serving area is clean before leaving for the day. Wash all serving dishes and utensils at the end of service. Properly store food to conform to health standards. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events, always look for ways to create a savings without compromising service. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of potential sales leads. Report and follow-up any potential sales leads. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(if applicable) PHYSICAL REQUIREMENTS: Sitting rarely Walking constantly Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching constantly Grasping frequently Pushing/pulling frequently Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $20k-25k yearly est. 60d+ ago
  • Outpatient Therapist

    River's Bend PC 3.4company rating

    West Bloomfield, MI job

    WEST LOCATION: Rivers Bend provides outpatient therapy with integrity and excellent client care. We are a growing Outpatient Mental Health and Substance Use therapy practice which provides the most innovative, evidence-based outpatient behavioral healthcare to all our clients and their families. Our clinical team provides professional, comprehensive, state-of-the-art mental health and chemical dependency treatment in a respectful and dignified manner. Our clients and their families are our partners in maximizing overall well-being. Rivers Bend is seeking a Substance Use Disorder (SUD) Outpatient Therapist to join our team of innovative professional therapists located in both Troy and West Bloomfield, Michigan. New and experienced Masters level therapists are encouraged to apply and join our growing team. In this collaborative environment, we are seeking a therapist to conduct assessments and individual, family, marital, and group sessions for both mental health and addiction client presentations. Administrative support and mentoring are available, along with any necessary supervision for licensure. We have been awarded Blue Distinction with Blue Cross Blue Shield and maintain behavioral health Joint Commission accreditation. We have an integrated electronic health record system that supports all of our clinical services and offer a hybrid model for outpatient therapy. Required Qualifications: Master's or PhD Fully Licensed: LMSW, LPC Limited licenses (LLMSW, LLPC) may be considered based on experience CADC, CAADC or equivalent experience with SUD clients Ideal Candidate: Initiative to participate in ongoing opportunities for growth and advancement in professional education/endeavors Willingness to actively seek out and maintain referral relationships Must possess ability to utilize electronic health record system, Zoom and Microsoft Office Flexibility to work some evenings Medical Specialty: Addiction Medicine Benefits: 401(k) and Employer Match Health, Dental, and Vision Insurance Professional liability/Malpractice insurance paid in full by Rivers Bend $500 Annual Reimbursement Allowance: Available for reimbursement for CEUs, Certifications, License Renewals, etc. (that are applicable to the work at Rivers Bend) Flexible schedule Hybrid Work Paid time off Professional development assistance Schedule: Monday to Friday (Flexible) Available to work 2 evenings per week Job Type: Full-time Salary: $75,000.00 - $120,000.00 per year
    $39k-44k yearly est. 15d ago
  • Assistant General Manager

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Lake Orion, MI

    Job Details SpringHill Suites by Marriott - Auburn Hills - Orion - Lake Orion Charter Township, MI Department: Operations Supervisor Title: General Manager Job Summary: Responsible for the overall success of the hotel. Meet or exceed planned objectives for revenue and profit, and ensure guest satisfaction and product quality standards are met. Assist the General Manager in supervising all areas of the hotel in accordance with brand and company standards to achieve a friendly atmosphere of superior guest service and product quality. Provide exemplary performance for staff to follow. Responsibilities: Financial Achieve budgeted revenue and profit goals. Accurately forecast revenue and expenses. Anticipate revenue/cost problems and manage the timing of discretionary expenditures to stabilize cash flow. Analyze financial and operational information on an on-going basis to adjust business plans, labor requirements, and operating costs. Ensure hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables and ensure that these procedures are followed. Produce accurate, timely financial reports. Identify major revenue and expense opportunities. Accurately forecast occupancy changes based on changing market conditions (i.e. increased competition). Achievement of revenue and cost objectives. Human Resource Management Manage human resources functions including recruiting, selection, orientation, training, and performance planning and evaluation. Implement reward programs to maintain a qualified work force. Maintain a positive, cooperative work environment between staff and management. Ensure all hotel employees know hotel objectives. Ensure personnel files are accurate and comply with local and federal laws and company regulations. Administer personnel policies, pay procedures, and benefits. Ensure training objectives and development plans are completed. Associate Team Maintain guest service as the driving philosophy of the hotel. Personally demonstrate a commitment to guest service by responding to guests needs. Ensure all hotel staff, including new hires, knows all components/features of our guest service guarantee and are trained to meet and exceed service standards. Develop added value customer service programs. Recognize good team performance on a continuous basis through reward and recognition. Ensure the delivery of consistent guest service. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Operations Know local health and safety codes and regulations that apply to the hotel. Ensure all employees complete departmental checklists and are correct and filed. Recognize and correct potential safety hazards, such as broken doors or railings, fire hazards, etc. Recognize and correct potential security problems, such as locking doors after hours, etc. Understand and follow policies and procedures for the hotels key control system and ensure the entire staff is trained and follow the procedures. Maintain physical product standards by managing preventative maintenance programs and by scheduling deep-clean activities. Ensure ongoing staff involvement in preventative maintenance programs. Protect the interests of the hotel during capital projects. Marketing and Sales Management Develop and implement marketing and sales plans based on demand segments to maximize RevPAR and market share. Ensure that marketing and sales plans are appropriate for each sales period, including special plans to maximize room revenue during forecasted low occupancy periods. Know key accounts and actively sells through sales calls, property tours, etc. Additional Responsibilities: Perform other duties assigned. Must have a valid drivers license, Proof of insurance and pass as an approved driver. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs frequently Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 75+lbs. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. Physical Requirements: Sitting rarely Walking frequent Climbing stairs frequently Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 75+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $22k-38k yearly est. 60d+ ago
  • Front Desk Agent

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Grand Rapids, MI

    Job Details Homewood Suites - Grand Rapids - GR HS LLC - Grand Rapids, MI $16.00 HourlyDescription Department: Front Office Supervisor Title: Front Office Manager; Assistant General Manager; General Manager Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Responsibilities: Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Must have a valid drivers license and proof of insurance. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Be able to operate hotel reservations software competently and efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Be knowledgeable about brand specific reward programs and other frequent traveler programs. Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings). Know policies and procedures of safe deposit boxes. Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times. Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Use the AM, PM and night audit daily checklist to ensure smooth daily operations. Perform other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver. PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my as stated above. Qualifications PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $27k-33k yearly est. 60d+ ago
  • Bartender

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Lake Orion, MI

    Job Details SpringHill Suites by Marriott - Auburn Hills - Orion - Lake Orion Charter Township, MI Job Summary: To ensure a high level of guest satisfaction by attending to the beverage needs of the guests in an efficient and courteous way. Responsibilities: Set up bar, unlock liquor, prepare glassware, juices and garnish Accept drink orders in proper calling order to keep service at the bar at optimum level of service for our guests. Make and serve drinks to guests. Follow all procedures and policies regarding beverage controls as prescribed by standards. Ensure all drinks are rung up properly. Be fully responsible and accountable for an issued bank. Fill out liquor requisitions and supply list. Follow proper procedures for ringing guest checks and cash collecting procedures. Make sure established pars are maintained. Perform all side work duties according to side work schedules. Keep all bar areas neat and clean. Observe Clean-As-You-Go policy. Pick-up your bank and guest checks for prescribed area. Set up your bar. Break down bar, lock up liquor, and store fruit and juices properly. Make cocktails in accordance with beverage standards using the Berg system, standard jigger as applicable. NO FREE POURING! Attend department meetings. Work safely at all times. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations. Be up to date with all changes, new procedures and events. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the bar area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Must have a valid drivers license, Proof of insurance and pass as approved driver. (if applicable) Perform all other duties as assigned. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $18k-30k yearly est. 60d+ ago
  • Manager- Sales

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Port Huron, MI

    Job Details Job Summary: Responsible for leading the sales department, and meeting and exceeding planned revenue objectives for occupancy and average daily rate (ADR) and RevPAR. Manage all areas of sales according to company and brand standards to achieve a professional rapport within the local business community. The Director of Sales is a hands-on manager, actively involved on a daily basis in securing, qualifying, and following up on leads to secure specific business. The Director of Sales should spend most of his/her time selling the product the hotel. Responsibilities: Profit Management: Meet and exceed budgeted RevPAR for the hotel. Prepare and follow-through the sales action plan. Prepare departmental budget that correctly reflects the hotels business plan. Direct selling activities to maximize revenues. Know the hotels demand segments, sources of business, and balance market segments according to supply and demand. Know the principal competition for each market segment and take advantage of the hotels strengths against each competitor. Accurately forecast occupancy changes based on changing market conditions (additions to supply and demand, etc.). Guest Services: Support guest service as the hotels driving philosophy. Personally demonstrate a commitment to guest service by responding to guests needs. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Marketing and Sales Management : Create and implement the development of the hotels sales action plan based on the hotels position and strengths within each market segment. Analyze and understand the competitions strengths and weaknesses for each market segment and successfully direct marketing activities against each. Identify and maintain constant communication with the hotels key accounts. Actively sell room nights through outside sales calls, cold calling, tours, etc. Actively sell to in-house guests (greeting tours, talking with guests at breakfast to surface additional leads, etc.). Know the competition well. In addition, be familiar with all business in the market and know where that business stays and why. Use the resources available in the brand and company manual to discover, call on, and track potential business. Human Resources Management : Ensure that hotel employees (specifically the front desk staff) are familiar with key accounts and special rates, special requirements, special packages, etc. relating to business being booked at the hotel. Additional Responsibilities: Any other duties assigned by supervisor. Must have a valid drivers license, Proof of insurance and pass as approved driver. PHYSICAL REQUIREMENTS: Sitting occasionally Walking frequent Climbing stairs frequently Standing constantly Crouching/bending/stooping occasionally Reaching frequently Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $20k-39k yearly est. 60d+ ago
  • Guest Service Representative

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Grand Rapids, MI

    Job Details Residence Inn - Grand Rapids - 28th Street Operating Entity - Grand Rapids, MI Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Responsibilities: Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Be able to operate hotel reservations software competently and efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Be knowledgeable about brand specific reward programs and other frequent traveler programs. Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings). Know policies and procedures of safe deposit boxes. Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times. Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Use the AM, PM and night audit daily checklist to ensure smooth daily operations. Perform other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver. PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $19k-27k yearly est. 60d+ ago
  • Laundry

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Grand Rapids, MI

    Job Details Residence Inn - Grand Rapids - 28th Street Operating Entity - Grand Rapids, MI Department: Back of House Supervisor Title: Executive Housekeeper, Assistant General Manager, General Manager Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to supervisor. Keep laundry room and linen/terry storage rooms stocked, clean, and organized. Keep all laundry and cleaning supplies stocked and stored properly. Assist housekeepers in stripping rooms of dirty linen and terry and help stock housekeeping carts. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Each associate is expected to carry out all reasonable requests by management. Handle all duties according to hotel policies, procedures, internal rules and standards. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Pick-up room keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Must have a valid drivers license, Proof of insurance and pass as approved driver. (If applicable) Perform all other duties as assigned. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $20k-28k yearly est. 60d+ ago
  • Housekeeper

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Lake Orion, MI

    Job Details SpringHill Suites by Marriott - Auburn Hills - Orion - Lake Orion Charter Township, MI Job Summary: To provide and maintain clean and comfortable guest rooms to ensure high levels of guest satisfaction. Also provide friendly and courteous service to each and every guest you come in contact with. Responsibilities Pick-up room reports and keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Proceed to the laundry area to pick-up your assigned cart and necessary supplies which will be handed out by your supervisor. Always be careful not to make excessive noise in the guest room areas. You never know when you may disturb a guest, and this applies at any time during the day or night while you are on the floor. Check-outs will be done first. The only exception to this is a special request. Report all rooms listed as do not disturb to your superior for approval. Sheets are to be changed in every room, every day, unless specified by the guest or brand mandated program. Continue from room to room, being careful to observe all Do Not Disturb signs. Clean rooms according to established procedures; return cart to linen room at end of shift. Each associate is expected to carry out all reasonable requests by management. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Handle all duties according to hotel policies, procedures, internal rules and standards Have knowledge about all emergency procedures and know how to act on them. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(If applicable) PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift. Must have the ability to work independently with little supervision. Must be able to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $22k-33k yearly est. 60d+ ago
  • IOP (Intensive Outpatient Program) Therapist

    River's Bend PC 3.4company rating

    Troy, MI job

    TROY LOCATION: Rivers Bend PC provides outpatient therapy with integrity and excellent client care. We are a growing Outpatient Mental Health and Substance Use therapy practice which provides the most innovative, evidence-based outpatient behavioral healthcare to all our clients and their families. Our clinical team provides professional, comprehensive, state-of-the-art mental health and chemical dependency treatment in a respectful and dignified manner. Our clients and their families are our partners in maximizing overall well-being. Rivers Bend is seeking a Mental Health and/or Substance Abuse Intensive Outpatient Therapist to join our team of innovative professional therapists located in both Troy and West Bloomfield, Michigan. New and experienced Masters level therapists are encouraged to apply and join our growing team. In this collaborative environment, we are seeking a therapist to conduct assessments and lead Intensive Outpatient groups for both mental health and addiction client presentations. Administrative support and mentoring are available, along with any necessary supervision for licensure. We have been awarded Blue Distinction with Blue Cross Blue Shield and maintain behavioral health Joint Commission accreditation. We have an integrated electronic health record system that supports all of our clinical services and offer a hybrid model for outpatient therapy. Required Qualifications: Master's or PhD Independent License: LMSW, LP, LLP, LPC, LMFT, LLMSW, LLPC. Ideal Candidate: Initiative to participate in ongoing opportunities for growth and advancement in professional education/endeavors Willingness to actively seek out and maintain referral relationships Must possess ability to utilize electronic health record system, Zoom and Microsoft Office Flexibility to work some evenings Preferred but not required: 3-5 years post graduate experience and/or Addiction/substance use disorder experience Medical Specialty: Addiction Medicine Benefits: 401(k) and Employer Match Health, Dental, and Vision Insurance Professional liability/Malpractice insurance paid in full by Rivers Bend $500 Annual Reimbursement Allowance: Available for reimbursement for CEUs, Certifications, License Renewals, etc. (that are applicable to the work at Rivers Bend) Flexible schedule Hybrid Work Paid time off Professional development assistance Schedule: Monday to Friday (Flexible) Minimum of 32 Clinical Hours Per Week Job Type: Full-time Salary: $75,000.00 - $120,000.00 per year
    $41k-46k yearly est. 23d ago
  • Public Area Attendant

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Lake Orion, MI

    Job Details SpringHill Suites by Marriott - Auburn Hills - Orion - Lake Orion Charter Township, MIDescription Job Summary: To provide and maintain clean and comfortable public areas to ensure high levels of guest satisfaction. Also provide friendly and courteous service to each and every guest you come in contact with. Responsibilities Pick-up reports and keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Proceed to the laundry area to pick-up your cart and necessary supplies. Always be careful not to make excessive noise in the guest room areas. You never know when you may disturb a guest, and this applies at any time during the day or night while you are on the floor. All public areas of the hotel are to be cleaned. All tile floors are to be mopped, using wet floor sighs for guest safety. Public restrooms are to be cleaned and mopped. Each associate is expected to carry out all reasonable requests by management. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Handle all duties according to hotel policies, procedures, internal rules and standards Have knowledge about all emergency procedures and know how to act on them. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(If applicable) Qualifications PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift. Must have the ability to work independently with little supervision. Must be able to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $19k-29k yearly est. 60d+ ago
  • Breakfast Attendant

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Lake Orion, MI

    Job Details Entry SpringHill Suites by Marriott - Auburn Hills - Orion - Lake Orion Charter Township, MI Undisclosed N/A Full-Time/Part-Time None Undisclosed Undisclosed Day Hospitality - Hotel Department: Operations Supervisor Title: Front Office Manager, Assistant General Manager, General Manager Job Summary: Responsible for preparing and serving the daily complimentary breakfast or evening social to guests Responsibilities Take inventory of food, beverages and supplies needed for each day. Put together a list of supplies and food needed to be ordered for the manager. Prepare foods such as pre-packaged meats, pre-cooked eggs, cut fruit, coffee and juices from concentrate. Stock and maintain the serving area during hours of operation to ensure high levels of guest satisfaction. Keep waste tracking log up-to-date and current. Set-up and tear down the serving area to the standard of the hotel. Keep the serving area clean during hours of operation. Make sure the serving area is clean before leaving for the day. Wash all serving dishes and utensils at the end of service. Properly store food to conform to health standards. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events, always look for ways to create a savings without compromising service. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of potential sales leads. Report and follow-up any potential sales leads. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Perform all other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver.(if applicable) PHYSICAL REQUIREMENTS Sitting rarely Walking constantly Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching constantly Grasping frequently Pushing/pulling frequently Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $20k-25k yearly est. 60d+ ago
  • Bartender

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Grand Rapids, MI

    Job Details Homewood Suites - Grand Rapids - GR HS LLC - Grand Rapids, MI $10.00 - $10.00 Hourly Job Summary: To ensure a high level of guest satisfaction by attending to the beverage needs of the guests in an efficient and courteous way. Responsibilities: Set up bar, unlock liquor, prepare glassware, juices and garnish Accept drink orders in proper calling order to keep service at the bar at optimum level of service for our guests. Make and serve drinks to guests. Follow all procedures and policies regarding beverage controls as prescribed by standards. Ensure all drinks are rung up properly. Be fully responsible and accountable for an issued bank. Fill out liquor requisitions and supply list. Follow proper procedures for ringing guest checks and cash collecting procedures. Make sure established pars are maintained. Perform all side work duties according to side work schedules. Keep all bar areas neat and clean. Observe Clean-As-You-Go policy. Pick-up your bank and guest checks for prescribed area. Set up your bar. Break down bar, lock up liquor, and store fruit and juices properly. Make cocktails in accordance with beverage standards using the Berg system, standard jigger as applicable. NO FREE POURING! Attend department meetings. Work safely at all times. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations. Be up to date with all changes, new procedures and events. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the bar area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Must have a valid drivers license, Proof of insurance and pass as approved driver. (if applicable) Perform all other duties as assigned. PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision constantly Hearing constantly Talking constantly Lifting/carrying up to 50+lbs. Notice: The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $10-10 hourly 60d+ ago
  • Night Auditor

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Port Huron, MI

    Job Details Undisclosed Undisclosed Undisclosed N/A Undisclosed Undisclosed Undisclosed Undisclosed Undisclosed UndisclosedDescription Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Complete all end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Responsibilities: Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Be able to operate hotel reservations software competently and efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Be knowledgeable about brand specific reward programs and other frequent traveler programs. Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings). Know policies and procedures of safe deposit boxes. Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times. Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Use the AM, PM and night audit daily checklist to ensure smooth daily operations. Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Perform other duties as assigned. Must have a valid driver's license, Proof of insurance and pass as approved driver. Qualifications PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $25k-31k yearly est. 60d+ ago
  • Laundry Attendant

    Hospitality Specialists 4.2company rating

    Hospitality Specialists job in Port Huron, MI

    Job DetailsDescription Job Summary: Perform all laundry room duties to provide clean and folded linen and terry in an efficient and effective manner. Responsibilities Sort, wash, dry, and fold all linen and terry. Pull out of circulation stained linen and terry and set aside for extra treatment. Keep all equipment clean and report any maintenance issues to supervisor. Keep laundry room and linen/terry storage rooms stocked, clean, and organized. Keep all laundry and cleaning supplies stocked and stored properly. Assist housekeepers in stripping rooms of dirty linen and terry and help stock housekeeping carts. Be knowledgeable about daily hotel operations. Be up-to-date with all changes, new procedures and events. Be flexible in regard to work schedule. Report to work on time and in proper and clean uniform, including name tag. Each associate is expected to carry out all reasonable requests by management. Handle all duties according to hotel policies, procedures, internal rules and standards. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Have knowledge about all emergency procedures and know how to act on them. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Report any unusual occurrences or requests to the manager. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Pick-up room keys to assigned areas daily. All keys must be signed out at the start of your shift and signed in at the end of your shift in the key control log. Must have a valid drivers license, Proof of insurance and pass as approved driver. (If applicable) Perform all other duties as assigned. Qualifications PHYSICAL REQUIREMENTS Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping frequently Reaching frequently Grasping frequently Pushing/pulling frequently Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Lifting/carrying up to 50+lbs. Qualification Standards Must be physically fit and have the ability to bend, stoop and lift 10 pounds. or more depending on duty or as needed. Must have the ability to work independently with little supervision. Must have the ability to work with industrial laundry equipment, cleaning equipment and cleaning chemicals. Notice The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
    $22k-31k yearly est. 60d+ ago

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