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Hospitality internship skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Joe Conto
Below we've compiled a list of the most critical hospitality internship skills. We ranked the top skills for hospitality interns based on the percentage of resumes they appeared on. For example, 24.7% of hospitality internship resumes contained patients as a skill. Continue reading to find out what skills a hospitality internship needs to be successful in the workplace.

15 hospitality internship skills for your resume and career

1. Patients

Here's how hospitality interns use patients:
  • Gathered subjective/objective information from patients or family members relating to their health and nutrition status in the hospital.
  • Performed early mobilization of patients who were s/p heart/liver/kidney/lung transplants, orthopedic surgeries and acute illnesses.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hospitality interns use customer service:
  • Completed online cultural awareness, customer service, and professional development seminars through The American Hospitality Academy world campus.
  • Demonstrated proper customer service techniques within the Vietnamese Culture resulting in exceptional customer service and overall guest satisfaction.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how hospitality interns use patient care:
  • Participated in interdisciplinary meetings concerning patient care/progress/discharge planning.
  • Created an appointment utilization database for three oncologists to drive optimum efficiency in time management and patient care delivery.

4. Front Desk

Here's how hospitality interns use front desk:
  • Assisted at Front Desk/Room Service, shadowed department managers, performed Bell/Concierge Service, overall restaurant Hosting/Serving, learned checkbook/scheduling.
  • Supervised clinical rotation throughout different units of the hospital, interaction and aide with patients, front desk and admissions responsibilities.

5. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how hospitality interns use vital signs:
  • Corresponded with dietary department to discuss patient nutritional concerns; performed vital signs.
  • Worked with Pre-Operation Unit; took vital signs, developed patient charts, stacked supplies and preserved clean rooms for patients.

6. Physical Therapy

Here's how hospitality interns use physical therapy:
  • Interacted with Physical Therapy, Occupational Therapy and other disciplines to provide a collaborative team approach to therapy.
  • Shadowed four doctors in different clinical rotations within emergency, maternity and physical therapy units.

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7. EKG

Here's how hospitality interns use ekg:
  • Shadowed a hospital technician for one week, and participated in daily routines of an EKG tech within a hospital setting.
  • Exercise Stress Testing and EKG Interpretation.

8. Guest Service

Here's how hospitality interns use guest service:
  • Complete long-term projects in environmental sustainability and guest service.
  • Created and maintained positive visual enhancements to guest rooms while providing exceptional guest service in a high-traffic resort with 972 rooms

9. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how hospitality interns use direct supervision:
  • Prepared and dispensed medications for inpatients and outpatients under direct supervision of staff pharmacist.
  • Gained clinical hours under direct supervision of SLP.

10. IV

Here's how hospitality interns use iv:
  • Prepared IV antibiotics and other IV medications performing aseptic technique.
  • Prepare IV admixture/epidural injection solutions, chemotherapy and TPN.

11. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how hospitality interns use cpr:
  • Have experience with giving CPR .
  • Know CPR and other procedures in case of emergency

12. Surgery

Here's how hospitality interns use surgery:
  • Studied/shadowed the roles of various departments including the emergency room, ambulatory surgery, dialysis center, remission recovery and pharmacy.
  • Provided treatment, under supervision, of acute care patients with post-orthopedic surgery, general debilitation, and other conditions

13. Acute Care

The branch of secondary healthcare which is responsible for giving short-term care to patients recovering from severe injuries or urgent medical problems is known as acute care. Acute care comprises multiple domains like; emergency care, urgent care, short-term stabilization, pre-hospital care, critical care, and trauma care.

Here's how hospitality interns use acute care:
  • Completed needs assessments and developed and implemented interventions with medical patients in an acute care setting.
  • Treated adults in acute care and therapeutic rehabilitation.

14. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how hospitality interns use data collection:
  • Implemented systems, procedures and forms to improve data collection, management and display.

15. Blood Pressure

Here's how hospitality interns use blood pressure:
  • Take patient's blood pressure, heart rate, O2 level, body temperature, and their weight.
  • Recorded temperature, blood pressure, pulse and respiration rates as directed.
top-skills

What skills help Hospitality Interns find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What hard/technical skills are most important for hospitality internships?

Joe Conto

Associate Professor, Paul Smith's College of Arts & Sciences

As a hiring manager in high-end hotels and country clubs, I paid little attention to most technical skills. If an applicant possesses the soft skills outlined above, I was typically certain that training could provide the necessary technical skills. Therefore, I always advise students to "work on purpose" during internships and other work experiences in order to not only learn hard skills but also develop the soft skills listed above.
Do you want to know more?
Read more about what experts have to say about hospitality internship

List of hospitality internship skills to add to your resume

Hospitality internship skills

The most important skills for a hospitality internship resume and required skills for a hospitality internship to have include:

  • Patients
  • Customer Service
  • Patient Care
  • Front Desk
  • Vital Signs
  • Physical Therapy
  • EKG
  • Guest Service
  • Direct Supervision
  • IV
  • CPR
  • Surgery
  • Acute Care
  • Data Collection
  • Blood Pressure
  • Patient Charts
  • Food Service
  • ICU
  • Emergency Room
  • Guest Satisfaction
  • Internal Medicine
  • Facebook
  • Discharge Planning
  • Fine Dining
  • Group Therapy Sessions
  • Radiology
  • Critical Care
  • Event Planning
  • Oncology
  • Pediatrics
  • Inventory Management
  • VIP
  • Crisis Intervention
  • Medical Procedures
  • Psychosocial Assessments
  • Catheter
  • Social Media Sites
  • Advanced Life Support
  • Substance Abuse
  • Human Resources
  • Obstetrics
  • Individual Therapy
  • Family Therapy
  • PowerPoint
  • Surgical Procedures
  • Pyxis
  • Tracheostomy
  • Cardiology
  • Gynecology

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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