What does a hospitality internship do?
A hospitality intern is responsible for assisting the management team in providing the highest customer service for the guests. Hospitality interns also support the human resources team in sourcing candidates for operations and recommend strategies to maximize the productivity of employees and improve operational processes. They perform administrative and clerical duties as needed under the supervision of a manager and tenured staff. A hospitality intern must have excellent communication and organizational skills, especially in writing reports and sorting files in the database.
Hospitality internship responsibilities
Here are examples of responsibilities from real hospitality internship resumes:
- Manage POS system while opening up drawer and entering data within system to remain compliant with owner's expectations.
- Provide treatment, under supervision, of acute care patients with post-orthopedic surgery, general debilitation, and other conditions
- Observe EKG's, process paperwork, and transport patients to departments via wheelchair.
- Verify diet orders and allergies in Carelink to ensure diet is correct and food is allowed.
- Establish relationships with clinical staff in ICU and round on patients as part of comprehensive care team.
- Create a standardize evaluation form to be complete by patients to analyze quality of care within radiology.
- Work as an art educator with hematology and oncology pediatric patients to aid in their healing process.
- Studied/Shadow the roles of various departments including the emergency room, ambulatory surgery, dialysis center, remission recovery and pharmacy.
- Have experience with giving CPR.
- Wash windows, walls and woodwork.
- Receive certificate of training for STNA.
- Work as an STNA on the memory care unit
- Analyze marketing trends from Facebook, Google, etc.
- Perform serving and bartending duties at private upscale events.
- Empty all trash can in wipe down the windows in doors
Hospitality internship skills and personality traits
We calculated that 25% of Hospitality Interns are proficient in Patients, Customer Service, and Patient Care. They’re also known for soft skills such as Compassion, Communication skills, and Patience.
We break down the percentage of Hospitality Interns that have these skills listed on their resume here:
- Patients, 25%
Gathered subjective/objective information from patients or family members relating to their health and nutrition status in the hospital.
- Customer Service, 16%
Completed online cultural awareness, customer service, and professional development seminars through The American Hospitality Academy world campus.
- Patient Care, 9%
Participated in interdisciplinary meetings concerning patient care/progress/discharge planning.
- Front Desk, 5%
Assisted at Front Desk/Room Service, shadowed department managers, performed Bell/Concierge Service, overall restaurant Hosting/Serving, learned checkbook/scheduling.
- Vital Signs, 4%
Corresponded with dietary department to discuss patient nutritional concerns; performed vital signs.
- Physical Therapy, 3%
Interacted with Physical Therapy, Occupational Therapy and other disciplines to provide a collaborative team approach to therapy.
"patients," "customer service," and "patient care" are among the most common skills that hospitality interns use at work. You can find even more hospitality internship responsibilities below, including:
Compassion. To carry out their duties, the most important skill for a hospitality internship to have is compassion. Their role and responsibilities require that "nursing assistants and orderlies assist and care for the sick, injured, and elderly." Hospitality interns often use compassion in their day-to-day job, as shown by this real resume: "provided compassionate and accommodating care to patients. "
Communication skills. Another soft skill that's essential for fulfilling hospitality internship duties is communication skills. The role rewards competence in this skill because "nursing assistants and orderlies must communicate effectively to address patients’ or residents’ concerns." According to a hospitality internship resume, here's how hospitality interns can utilize communication skills in their job responsibilities: "assist the communications director by helping to set up and update the company social media sites by writing posts for approval. "
Patience. This is an important skill for hospitality interns to perform their duties. For an example of how hospitality internship responsibilities depend on this skill, consider that "the routine tasks of cleaning, feeding, and bathing patients or residents can be stressful." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a hospitality internship: "check in patience for surgery and x ray appointments. ".
Physical stamina. A big part of what hospitality interns do relies on "physical stamina." You can see how essential it is to hospitality internship responsibilities because "nursing assistants and orderlies spend much of their time on their feet." Here's an example of how this skill is used from a resume that represents typical hospitality internship tasks: "provided education and consultation to acutely ill patients on the benefits of physical activities. "
The three companies that hire the most hospitality internships are:
- The Rehabilitation Hospital of Wisconsin59 hospitality interns jobs
- Rehab Hospital of IN54 hospitality interns jobs
- Legends Hospitality11 hospitality interns jobs
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Compare different hospitality interns
Hospitality internship vs. Prn
A PRN or a "pro re nata" employee is responsible for covering a shift or a specific situation, especially during short-staffing or the need to complete a particular task. The PRNs often work for a medical industry without a regular or full-time commitment, having the freedom to manage their time and take multiple assignments from different organizations. A PRN must have excellent communication and organization skills, providing quality healthcare services to the patients and the organization.
While similarities exist, there are also some differences between hospitality interns and prn. For instance, hospitality internship responsibilities require skills such as "patient care," "front desk," "guest service," and "direct supervision." Whereas a prn is skilled in "healthcare," "occupational therapy," "rehabilitation," and "home health." This is part of what separates the two careers.
On average, prns reach similar levels of education than hospitality interns. Prns are 2.0% more likely to earn a Master's Degree and 1.9% less likely to graduate with a Doctoral Degree.Hospitality internship vs. Medication aide
A medication aide is a healthcare professional who is responsible for administering medication to patients daily in a hospital or medical facility. As certified nursing assistants, medication aides should possess knowledge of patient care procedures so that they can coordinate with different nurses to deliver them. They follow written or verbal instructions from physicians on how to manage their patients' medications. Medication aides are also required to observe their patients and document changes in their conditions.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that hospitality internship responsibilities requires skills like "patient care," "front desk," "physical therapy," and "ekg." But a medication aide might use other skills in their typical duties, such as, "compassion," "resident care," "state regulations," and "infection control."
Medication aides earn lower levels of education than hospitality interns in general. They're 6.0% less likely to graduate with a Master's Degree and 1.9% less likely to earn a Doctoral Degree.Hospitality internship vs. Nurses' aide
A nurses' aide is responsible for providing healthcare and welfare assistance to patients in long-term care facilities while under the supervision of a registered nurse or a licensed colleague with extensive expertise. A nurses' aide is mostly involved in basic hygienic tasks, such as helping a patient in bathing and dressing, using the toilet, preparing meals, feeding, and performing basic chores. It is also vital for a nurses' aide to coordinate with supervisors, reporting any changes in a patients' condition or behavior.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a hospitality internship is likely to be skilled in "front desk," "guest service," "direct supervision," and "surgery," while a typical nurses' aide is skilled in "electrocardiogram," "compassion," "rehabilitation," and "medical equipment."
Nurses' aides typically earn lower educational levels compared to hospitality interns. Specifically, they're 6.4% less likely to graduate with a Master's Degree, and 3.4% less likely to earn a Doctoral Degree.Hospitality internship vs. Certified nurses' aide
A certified nurses' aide specializes in providing health care and welfare support to patients in nursing homes, hospitals, hospice, or any facilities that offer long-term care. A nurses' aide is responsible for assisting patients in bathing and dressing, toilet and catheter use, essential daily exercise and walks, and preparing and feeding meals. Furthermore, a nurses' aide must monitor a patient's vital signs and overall condition. It is also essential to coordinate with nurses and other health care workers by reporting changes or improvements.
Even though a few skill sets overlap between hospitality interns and certified nurses' aides, there are some differences that are important to note. For one, a hospitality internship might have more use for skills like "front desk," "ekg," "guest service," and "iv." Meanwhile, some responsibilities of certified nurses' aides require skills like "care plan," "infection control," "fluid intake," and "home health. "
The average resume of certified nurses' aides showed that they earn lower levels of education compared to hospitality interns. So much so that theyacirc;euro;trade;re 6.4% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 3.4%.Types of hospitality internship
Updated January 8, 2025
