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How to hire a hospitality manager

Hospitality manager hiring summary. Here are some key points about hiring hospitality managers in the United States:

  • In the United States, the median cost per hire a hospitality manager is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new hospitality manager to become settled and show total productivity levels at work.

How to hire a hospitality manager, step by step

To hire a hospitality manager, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a hospitality manager, you should follow these steps:

Here's a step-by-step hospitality manager hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a hospitality manager job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new hospitality manager
  • Step 8: Go through the hiring process checklist

What does a hospitality manager do?

A hospitality manager is responsible for monitoring staff performance and operational processes to deliver high-quality services for the guests and customers. Hospitality managers delegate tasks to the team while ensuring maximum efficiency and productivity. They also handle guests' concerns by responding to their inquiries and requests and resolving complaints immediately. A hospitality manager must have excellent communication and organizational skills, especially in managing the department's budget and allocating adequate resources to support the operations and other functional needs.

Learn more about the specifics of what a hospitality manager does
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  1. Identify your hiring needs

    First, determine the employments status of the hospitality manager you need to hire. Certain hospitality manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them a hospitality manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a hospitality manager that fits the bill.

    The following list breaks down different types of hospitality managers and their corresponding salaries.

    Type of Hospitality ManagerDescriptionHourly rate
    Hospitality ManagerTop executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.$17-34
    Co-Manager/Store ManagerA co-manager/store manager oversees the daily operations of a store, ensuring smooth workflow and customer satisfaction. They are in charge of setting goals and sales targets, establishing guidelines and timelines, delegating responsibilities among staff, and developing strategies to optimize store operations... Show more$14-26
    ManagerManagers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department... Show more$17-44
  2. Create an ideal candidate profile

    Common skills:
    • Food Handling
    • Customer Service
    • PET
    • Patients
    • BARS
    • Quality Patient Care
    • Excellent Client
    • Client Service
    • Restaurant Operations
    • Payroll
    • OSHA
    • VCA
    • Facebook
    • Human Resources
    Check all skills
    Responsibilities:
    • Execute and successfully manage large scale events with management team and FOH staff.
    • Manage FECA and worker's compensation, maintain OSHA logs and injury reporting minimizing absence time and costs.
    • Manage POS system by removing old menu items, setting monthly special prices, updating/correcting and rerouting links for maximum efficiency.
    • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
    • Maintain bars and restaurants, a gift shop and a ski shop.
    • Assist in region roll outs for training new culinary and service standards.
    More hospitality manager duties
  3. Make a budget

    Including a salary range in your hospitality manager job description is one of the best ways to attract top talent. A hospitality manager can vary based on:

    • Location. For example, hospitality managers' average salary in kentucky is 58% less than in new york.
    • Seniority. Entry-level hospitality managers 50% less than senior-level hospitality managers.
    • Certifications. A hospitality manager with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a hospitality manager's salary.

    Average hospitality manager salary

    $51,444yearly

    $24.73 hourly rate

    Entry-level hospitality manager salary
    $36,000 yearly salary
    Updated January 31, 2026

    Average hospitality manager salary by state

    RankStateAvg. salaryHourly rate
    1New York$72,832$35
    2District of Columbia$71,783$35
    3Maryland$63,784$31
    4California$63,428$30
    5Virginia$62,900$30
    6Colorado$58,435$28
    7Nevada$57,104$27
    8Pennsylvania$55,480$27
    9North Carolina$52,900$25
    10Arizona$52,452$25
    11Ohio$51,645$25
    12Massachusetts$51,352$25
    13Illinois$50,872$24
    14Texas$50,695$24
    15Michigan$50,630$24
    16Wisconsin$48,735$23
    17Tennessee$48,259$23
    18Indiana$45,927$22
    19Florida$45,911$22
    20Oregon$43,480$21

    Average hospitality manager salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Silver Diner$73,122$35.15
    2Salesforce$68,120$32.7529
    3Riverside Community Hospital$67,844$32.62
    4Sharp HealthCare$66,161$31.811
    5Hilton Grand Vacations$65,351$31.428
    6Club$64,626$31.0714
    7HealthTrust$62,515$30.06
    8Grand Pacific Resorts$60,834$29.251
    9Highmark$60,279$28.9822
    10Kaiser Permanente$59,304$28.5158
    11Piedmont Healthcare$58,057$27.9112
    12VetCor$57,910$27.8414
    13Garnet Health$57,393$27.591
    14BayCare Health System$57,047$27.434
    15The D Las Vegas Casino Hotel$56,924$27.37
    16Universal Health Services$56,625$27.2219
    17Gage Personnel$56,579$27.201
    18Summerlin Hospital Medical Center$56,543$27.181
    19Willamette Valley Vineyards$56,404$27.121
    20UofL Hospital$55,806$26.832
  4. Writing a hospitality manager job description

    A job description for a hospitality manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a hospitality manager job description:

    Hospitality manager job description example


    Summerlin Hospital is a 485-bed hospital featuring emergency services; a busy maternity department with an average of 450 deliveries per month; a Children s Medical Center with a NICU, a pediatric ICU and separate pediatric ER; advanced cardiovascular care, surgical services, women s health and oncology care. Summerlin Hospital is an accredited Chest Pain with PCI facility and a Primary Stroke Center, and has received multiple awards from the American Heart Association Get with the Guidelines program.

    Job Description:
    Responsible for the 24 hour management of the assigned unit assuring patient care meets the standard of care.

    Qualifications

    Job Requirements:

    Education:
    Graduate of an accredited school of Nursing, BSN required.

    Experience:
    Minimum of two (2) years clinical experience required and one (1) to two (2) years progressive management experience required.

    Technical Skills:
    Computer proficiency to include word processing, spreadsheet, and database.

    Other:
    Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department.

    License/Certification:
    Current RN license in the State of Nevada. Current BCLS certification is required.

    Compensation Range:

    $ 47.84 / hour - $ 63.39 / hour

    EEO Statement

    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.

    Notice

    At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-###-####.

  5. Post your job

    There are various strategies that you can use to find the right hospitality manager for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your hospitality manager job on Zippia to find and recruit hospitality manager candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    During your first interview to recruit hospitality managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new hospitality manager

    Once you've selected the best hospitality manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a hospitality manager?

There are different types of costs for hiring hospitality managers. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new hospitality manager employee.

You can expect to pay around $51,444 per year for a hospitality manager, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for hospitality managers in the US typically range between $17 and $34 an hour.

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