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Become A Hospitality Specialist

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Working As A Hospitality Specialist

  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Deal with People

  • Unpleasant/Angry People

  • Unpleasant/Hazardous Environment

  • Make Decisions

  • $67,490

    Average Salary

What Does A Hospitality Specialist Do At Ricoh Americas Corporation

* Ensure excellent and professional client service at all times
* Lead in coordinating meeting rooms and events
* Ability to train team members on responsibilities and tasks associated with the position
* Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)
* Undertake general waiting and service duties of food and beverages
* Follow hygienic food and beverage handling procedures
* Provide general assistance in cleaning kitchen and function areas, as directed
* Manage conference/hospitality calendar, greet clients and guests
* Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)
* Flip chart, white boards and cork board set-up and assembly
* Food preparation set-up & break down for client meetings, parties & company events
* Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.
* Loading dishwasher with items used by the client personnel
* Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries
* Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing)
* May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required
* Performs other job duties as assigned

What Does A Hospitality Specialist Do At Ascension Health

* Reviews medical records to determine accuracy of billing through verification of coding, billing and supporting clinical documentation.
* Coordinates all activities associated with insurance carrier audit requests and works with payers to ensure timely handling of these payer audits.
* Reviews technical payer denials and determines whether an appeal is justified.
* Writes and tracks technical appeal letters and relay information with billing department.
* Conducts audits to ensure accurate charge capture, enhance reimbursement and identify savings potential

What Does A Hospitality Specialist Do At Glaxosmithkline

* To achieve business objectives for products in a defined territory area.
* Responsible for a diverse group of customers within the geographical area that could have an impact on business which could include combinations of stakeholders in secondary care.
* Responsible for multiple therapy areas which could change periodically, currently respiratory only, and to be an expert in all aspects of knowledge in those areas namely - disease, own product, competitors, campaign and the relevant healthcare environment.
* Educate and promote the benefits of GSK medicines/services in line with the relevant brand SPCs.
* Autonomy for the development and implementation of a territory business plan that will be crucial for delivering sales success.
* Scope of Responsibility
* Ensure that all field reports, safety reports, competitor analysis, expenses, support requests, ETMS (Electronic territory management system) database maintenance etc are completed in the manner required by the National Sales Manager or Sales Lead.
* Face to face, meetings and other interactions with key customers in primary care, secondary care and retail as assigned by National Sales Manager.
* Ensure all national promotional campaigns are implemented in the context of the local environment.
* Passionate and enthusiastic delivery of key messages with the support of marketing, medical and health outcomes teams.
* High level of product scientific knowledge to ensure that information is presented to healthcare professionals in an accurate, complete and responsible manner and in line with brand SPCs at all time
* Autonomy for the development of a bespoke business plan for the territory/brand that is indicative of the requirements of the local customer base.
* Ensure territory plans are integrated into Regional business plan.
* Work closely alongside other members of the Regional team to identify the right levers drive business performance across primary care, secondary care and retail customers.
* Play a full and active part in the Regional Team and the wider business team.
* Be constructive and flexible to ensure that the business moves forward and evolves in line with the external environment.
* Gather and feed in all relevant competitor and customer information in a timely and efficient manner.
* Engage and participate in sales, product and development training/ sessions in order to keep up to speed with required competencies.
* Must report product quality and safety issues occurring in association with any GSK product in an expeditious manner to the GSK Irish Pharma co vigilance department, in accordance with company SOP
* Adhere to GSK Code of Business Ethics and the IPHA Code of marketing practice for the pharmaceutical industry.
* Closing date for applications Friday 26th January 2018.
* Interviews will follow.
* Why You

What Does A Hospitality Specialist Do At Fedex Office

* This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
* Primary responsibility for coordination of all shipping related services and activities, include:
* Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels
* Utilize proprietary software and equipment to execute necessary job functions.
* Responsible for mobile equipment assigned on a daily basis (where applicable)
* May pick-up and deliver customer packages throughout the hotel facility
* Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision
* Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
* Utilize pallet jacks and other large package handling equipment (where applicable)
* Follow all Equipment Safety and Package Security guidelines
* Provide customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
* Ensure quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
* Offer assistance to customers by suggesting appropriate shipping methods.
* Maintain inventory of shipping supplies
* Set priorities of customer requests
* Maintain high levels of customer service
* Use sound judgement to resolve customer service issues or refunds
* Employ investigative research for mis-labeled packages
* Troubleshoot routine equipment problems
* May provide leadership on assigned shifts and direct work of other team members
* Perform multiple tasks at the same time
* Follows instructions of supervisors and assists other team members in performing center functions
* Collate, sort and organize communications and other forms of information provided by customers and the venue
* Assist in the training of center team members
* Operate the point of sale terminal (POS) ensuring package handling fees are collected
* Perform daily close-out procedures on POS
* May assist team members in goal setting and skill development
* Performs administrative duties, including bidding, ordering supplies and inventory control
* May operate photocopy, binding and other business center equipment
* Take customer orders, give pricing information, perform consultative selling to customers, and explain the benefits of digital printing technology to customers
* May pick-up and deliver customer orders
* Follows copying protocol (copyright law, confidentiality, and careful handling of original documents)
* Prepares bank deposit slips

What Does A Hospitality Specialist Do At Ascension Health

* Determines, coordinates and supervises daily staffing assignments and staffing levels.
* Provides leadership, orientation, training, coaching, and mentoring to departmental clinicians.
* Assists with performance evaluations and disciplinary actions.
* Coordinates patient care with other members of the healthcare team to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.
* Participates in multidisciplinary meetings/committees/projects addressing issues related to educational initiatives, evidence based care, conflict resolution, cost containment issues, implementation of new services/systems, and performance measures.
* Other duties as assigned.
* Facilitates patient care delivery throughout Saint Agnes in collaboration with departmental management, physicians, nursing, and other disciplines.
* Represents departmental concerns when attending hospital meetings or representing the departmental in any capacity.
* Provides opportunities for mentoring and counseling that foster development and empowerment of staff.
* Conducts ABG analysis.
* Ensures that all specimens are run in a timely manner.
* Troubleshoots and works in the blood gas lab when necessary

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How To Become A Hospitality Specialist

Registered nurses usually take one of three education paths: a Bachelor of Science degree in nursing (BSN), an associate’s degree in nursing (ADN), or a diploma from an approved nursing program. Registered nurses also must be licensed.


In all nursing education programs, students take courses in anatomy, physiology, microbiology, chemistry, nutrition, psychology, and other social and behavioral sciences, as well as in liberal arts. BSN programs typically take 4 years to complete; ADN and diploma programs usually take 2 to 3 years to complete. All programs include supervised clinical experience.

Bachelor’s degree programs usually include additional education in the physical and social sciences, communication, leadership, and critical thinking. These programs also offer more clinical experience in nonhospital settings. A bachelor’s degree or higher is often necessary for administrative positions, research, consulting, and teaching.

Generally, licensed graduates of any of the three types of education programs (bachelor’s, associate’s, or diploma) qualify for entry-level positions as a staff nurse. However, employers—particularly those in hospitals—may require a bachelor’s degree.

Many registered nurses with an ADN or diploma choose to go back to school to earn a bachelor’s degree through an RN-to-BSN program. There are also master’s degree programs in nursing, combined bachelor’s and master’s programs, and accelerated programs for those who wish to enter the nursing profession and already hold a bachelor’s degree in another field. Some employers offer tuition reimbursement.

Clinical nurse specialists (CNSs) must earn a master’s degree in nursing and typically already have 1 or more years of work experience as an RN or in a related field. CNSs who conduct research typically need a doctoral degree.

Licenses, Certifications, and Registrations

In all states, the District of Columbia, and U.S. territories, registered nurses must have a nursing license. To become licensed, nurses must graduate from an approved nursing program and pass the National Council Licensure Examination (NCLEX-RN).

Other requirements for licensing vary by state. Each state’s board of nursing can give details. For more information on the NCLEX-RN and a list of state boards of nursing, visit the National Council of State Boards of Nursing.

Nurses may become certified through professional associations in specific areas, such as ambulatory care, gerontology, and pediatrics, among others. Although certification is usually voluntary, it demonstrates adherence to a higher standard, and some employers require it.

CNSs must satisfy additional state licensing requirements, such as earning specialty certifications. Contact state boards of nursing for specific requirements.

Important Qualities

Critical-thinking skills. Registered nurses must be able to assess changes in the health status of patients, including determining when to take corrective action and when to make referrals.

Communication skills. Registered nurses must be able to communicate effectively with patients in order to understand their concerns and assess their health conditions. Nurses need to explain instructions, such as how to take medication, clearly. They must be able to work in teams with other health professionals and communicate the patients’ needs.

Compassion. Registered nurses should be caring and empathetic when caring for patients.

Detail oriented. Registered nurses must be responsible and detail oriented because they must make sure that patients get the correct treatments and medicines at the right time.

Emotional stability. Registered nurses need emotional resilience and the ability to manage their emotions to cope with human suffering, emergencies, and other stresses.

Organizational skills. Nurses often work with multiple patients with various health needs. Organizational skills are critical to ensure that each patient is given appropriate care.

Physical stamina. Nurses should be comfortable performing physical tasks, such as moving patients. They may be on their feet for most of their shift.


Most registered nurses begin as staff nurses in hospitals or community health settings. With experience, good performance, and continuous education, they can move to other settings or be promoted to positions with more responsibility.

In management, nurses can advance from assistant clinical nurse manager, charge nurse, or head nurse to more senior-level administrative roles, such as assistant director or director of nursing, vice president of nursing, or chief nursing officer. Increasingly, management-level nursing positions are requiring a graduate degree in nursing or health services administration. Administrative positions require leadership, communication skills, negotiation skills, and good judgment.

Some nurses move into the business side of healthcare. Their nursing expertise and experience on a healthcare team equip them to manage ambulatory, acute, home-based, and chronic care businesses. Employers—including hospitals, insurance companies, pharmaceutical manufacturers, and managed care organizations, among others—need registered nurses for jobs in health planning and development, marketing, consulting, policy development, and quality assurance.

Some RNs choose to become nurse anesthetists, nurse midwives, or nurse practitioners, which, along with clinical nurse specialists, are types of advanced practice registered nurses (APRNs). APRNs may provide primary and specialty care, and in many states they may prescribe medications.

Other nurses work as postsecondary teachers in colleges and universities.

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Hospitality Specialist jobs

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Hospitality Specialist Career Paths

Hospitality Specialist
Registered Nurse Staff Nurse Case Manager
Account Manager
5 Yearsyrs
District Sales Manager Regional Sales Director
Area Vice President
12 Yearsyrs
Sales Specialist Sales Manager
Director Of Sales
10 Yearsyrs
Hospital Sales Specialist District Sales Manager Sales Manager
Director Of Sales And Marketing
9 Yearsyrs
Sales Specialist Account Manager Sales Manager
General Manager
7 Yearsyrs
Sales Manager Territory Sales Manager Specialty Representative
Hospital Account Manager
10 Yearsyrs
Office Manager Account Manager
Key Account Manager
7 Yearsyrs
Account Manager Marketing Manager
Marketing Director
7 Yearsyrs
Registered Nurse Case Manager Program Manager
Marketing Manager
6 Yearsyrs
Senior Sales Representative Account Executive Regional Sales Manager
National Account Manager
8 Yearsyrs
Medical Officer Project Manager Business Development Manager
National Sales Director
10 Yearsyrs
District Manager Operations Manager Account Executive
Regional Accounts Manager
8 Yearsyrs
Sales Manager Business Manager Business Director
Regional Business Director
12 Yearsyrs
District Sales Manager Regional Sales Manager
Regional Business Manager
10 Yearsyrs
Medical Officer Assistant Professor General Manager
Regional Director Of Operations
11 Yearsyrs
District Manager District Sales Manager Regional Sales Manager
Regional Sales Director
10 Yearsyrs
Account Manager Account Executive Sales Manager
Regional Sales Manager
9 Yearsyrs
Office Manager Sales Consultant Territory Manager
Senior Territory Manager
9 Yearsyrs
Hospital Sales Specialist Senior Sales Representative Account Executive
Territory Manager
7 Yearsyrs
Senior Sales Representative Sales Manager
Territory Sales Manager
7 Yearsyrs
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Hospitality Specialist Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Arabic

  • Mandarin

  • Portuguese

  • Hindi

  • Chinese

  • German

  • Urdu

  • Serbian

  • Estonian

  • Yoruba

  • Cantonese

  • Japanese

  • Russian

  • Persian

  • Cheyenne

  • Croatian

  • Korean

  • Italian

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Real Hospitality Specialist Salaries

Job Title Company Location Start Date Salary
Hospitality Specialist MDM Brickell Hotel Group, Ltd. Miami, FL Jun 09, 2016 $56,100
Hospitality Specialist MDM Brickell Hotel Group, Ltd. Miami, FL Sep 06, 2013 $55,000
Corporate Hospitality Specialist Ana Sales Americas New York, NY Jul 20, 2009 $42,500
Hospitality Specialist C&J Express Monterey Park, CA Sep 06, 2012 $39,716
Hospitality Specialist C&J Express Monterey Park, CA Sep 20, 2012 $39,716

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Top Skills for A Hospitality Specialist


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Top Hospitality Specialist Skills

  1. Customer Service
  2. Sales Territory
  3. Cardiology
You can check out examples of real life uses of top skills on resumes here:
  • Provided personalized customer service to establish clientele.
  • Managed $2 million sales territory.
  • Certified by the American College of Cardiology in Heart Failure and Cardiovascular Essentials
  • Sell and market novel compound in Operating Rooms (OR) and all surgical specialties.
  • Make sure the correct insurance codes are being used by those who are registering patients for surgery.

Top Hospitality Specialist Employers

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Hospitality Specialist Videos

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