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  • Customer Support Specialist

    Russell Tobin 4.1company rating

    Hospitality specialist job in Columbus, OH

    /Details: Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for! Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio. Important Details: 6-month contract (Temp to Perm Goal) Columbus, Ohio (on-site) $19.17/Hour Pay PTO, 401K retirement savings, healthcare coverage, supplemental coverage Responsibilities Include: Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards. Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience. Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them. Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience. Qualifications: Degree in Finance, Accounting, Business, or related field Ability to thrive in a fast-paced, team-oriented environment Strong multitasking skills and adaptability in a dynamic financial service center Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
    $19.2 hourly 5d ago
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  • Customer Experience Advocate

    Cymbiotika

    Remote hospitality specialist job

    At Cymbiotika, we believe that wellness starts with trust. That's why we're committed to creating supplements that are not only effective but also transparent. From the moment you pick up one of our products, you'll know exactly what's inside-no hidden ingredients, no confusing labels. We take pride in using only the highest-quality ingredients, carefully sourced and backed by science, to ensure you're getting the best of nature and innovation in every supplement. We understand that health is personal, which is why our supplements are designed to work with your body, not against it. By focusing on bioavailability and using advanced liposomal delivery systems, we ensure that your body can absorb and use the nutrients to their fullest potential. Our goal is simple: to help you feel your best, with products you can trust, made with ingredients you feel good about. With Cymbiotika, you're not just taking a supplement-you're joining a community of people who value wellness, science, and the power of transparency. We're here to empower you on your journey to better health, every step of the way. We are looking for a motivated and experienced Customer Experience Advocate to join our Cymbiotika team! As a Customer Experience Advocate, you will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Role Overview As a Customer Experience Advocate, you are the voice of the company, specializing in extensive product knowledge, record keeping, and problem solving. Working alongside multiple departments, you will answer customer questions and concerns with confidence and a positive attitude. Responsibilities: Provide customers with order verification, updates regarding shipment, product availability and pricing. Work closely with cross-functional departments to enhance customer services and brand awareness. Provide analytical and specialized administrative support with general instructions. Inform customers about new products and usage. Analyze customer feedback on new and existing products, as well as preparing reports. Respond to customer queries in a timely and effective manner, via phone, email, or social media. Participate in weekly meetings that are structured to aid in the enhancement of professional development. Maintain accurate records and document all customer service activities and discussions. Requirements: At least 1 year of relevant experience Exceptional communication, collaboration, and problem-solving skills. Exceptional interpersonal skills and a client-centered approach. Great organizational and time management abilities. Proficiency in Google and customer service softwares What We Offer: Welcome Package: Receive a curated selection of Cymbiotika products to kickstart your wellness journey with us at your 45th day. Exclusive Employee Discounts: Enjoy 70% off all products for yourself and 50% off for friends and family. Flexible Fridays: Work from home Fridays to ease into your weekend with balance and flexibility. Catered Team Lunches: Connect with your colleagues over delicious catered lunches every Wednesday. Beverage Perks: Cold brew, coffee, and fridge full of drinks. Snacks: Variety of snacks to keep you fueled. Wellness Facilities: Unwind in our on-site meditation room or recharge with red-light therapy. VIP Access: Enjoy exclusive suite access at Petco Park for San Diego Padres home games. Fitness Perks: Complimentary ClassPass membership for access to fitness classes and wellness activities. Paid Time Off: Enjoy 13 paid company holidays, a generous PTO policy that grows with your tenure, and dedicated sick time to support your health and work-life balance. Comprehensive Health Benefits: Dental, vision, and health insurance plans with 100% employer-paid coverage options. Exclusive Lifestyle Discounts: Special offers through partners like Farmers Insurance, hotels, movie theaters, theme parks, and more. Team-Building Activities: Join regular team outings and events that foster collaboration, creativity, and fun. Retirement Plan: 401(k) plan with matching contributions to help secure your financial future. Community Engagement: Participate in company-sponsored volunteer events and give back to causes that matter.
    $40k-55k yearly est. 4d ago
  • Remote Customer Support Specialist

    Talentoma

    Remote hospitality specialist job

    Remote Customer Support Specialist (Work From Home) | $3,300-$3,900/month We're hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers with general questions, updates, or basic support needs. You'll be the first point of contact for customers-so clear communication, patience, and a calm, professional tone matter. If you enjoy talking to people, following simple processes, and solving straightforward issues while working independently, you'll feel right at home here. What You'll Do (Key Responsibilities) Answer inbound customer support calls and provide accurate, helpful responses Make occasional outbound calls (appointment reminders, follow-ups, or status updates) Maintain a friendly, patient, and professional tone on every interaction Document call notes and key details accurately using our digital tools and systems Follow step-by-step call handling procedures to keep conversations efficient and consistent Stay connected with your remote team through chats, updates, and scheduled check-ins What We're Looking For (Qualifications) Strong speaking skills, active listening, and clear communication Comfortable using a computer and switching between basic tools (calls, notes, systems) Reliable internet connection and a quiet, distraction-free home workspace Team-minded attitude-willing to ask questions and support others No experience required - paid training is provided Customer service experience (call center, retail, hospitality) is a plus, not required Pay & Benefits Monthly pay: $3,300-$3,900 (based on experience) 100% remote - work from the comfort of home Paid training starting day one Flexible scheduling options (including weekends based on availability) Supportive team culture with approachable managers Growth and advancement opportunities within the company If you're ready to start a remote customer support role with training, flexibility, and a supportive team, apply today. 📞💻
    $3.3k-3.9k monthly 2d ago
  • Customer Service Specialist

    Net2Source (N2S

    Remote hospitality specialist job

    Title: Customer Service Duration: 6+ months (Extension) Shift: 8am - 5pm Qualifications: A combination of formal education such as bachelor's degree, associate's degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path - achieving agreed upon metrics and demonstrating critical behaviours Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates, when necessary, with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in Salesforce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents' customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers' expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by customer service standards and the Service Advantage guidelines. The incumbent must analyse and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. Demonstrates relentless customer service Flexibility in working hours 7:30am - 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations - requires home phone line & internet
    $27k-36k yearly est. 4d ago
  • Virtual Bridal & Occasionwear Sales Specialist (Remote)

    Kynah

    Remote hospitality specialist job

    KYNAH is a Los Angeles-based luxury bridal and occasionwear brand redefining modern South Asian fashion. With a global customer base and a commitment to craftsmanship, KYNAH has become the destination for modern brides seeking elevated, culturally-rooted design. As our LA Atelier transitions to a Fri-Sun schedule, we are expanding our virtual sales presence to ensure every bride receives exceptional, high-touch support throughout the week. Role Overview The Virtual Bridal & Occasionwear Sales Specialist is a hybrid Sales + Customer Service role focused on converting leads, nurturing warm prospects, resolving inbound inquiries, and delivering an elevated luxury experience. This role requires someone who is: A natural leader in communication, client guidance, and upholding KYNAH's standards Highly self-motivated and proactive - someone who takes ownership and drives results without needing constant oversight Organized, empathetic, and deeply invested in helping brides through one of the most meaningful decisions of their lives You will work with brides who visited the store but did not finalize, as well as clients reaching out virtually via email, WhatsApp, or appointment. You will also support inbound support tickets and assist the Customer Service team as needed. Key Responsibilities Sales & Client Conversion Own and lead the follow-up pipeline for all unconverted in-store clients, driving strong weekday conversion Independently manage all virtual inquiries via email, WhatsApp, Instagram, and booked appointments Conduct personalized virtual styling sessions, guiding clients through silhouettes, designers, timelines, and pricing Create and send custom quotes, invoices, and manual orders Track and meet personal weekly and monthly sales goals Demonstrate leadership through strong product expertise, confidence, and consultative selling Customer Service & Ticket Support Work through inbound customer service tickets ensuring fast, accurate, compassionate responses Support the CS team during high-volume periods, assisting with order updates, tracking, sizing questions, and general inquiries Troubleshoot issues around timelines, production, alterations, and order modifications Ensure brand tone is upheld across all communication: warm, informed, and solution-oriented Cross-Functional Coordination Communicate clearly with Production to ensure all customer details, measurements, and custom notes are accurate Flag concerns early and help resolve issues collaboratively Keep internal systems updated with appointment notes, follow-up reminders, and customer progress Work with production to handle any post-production disputes with your customers and ensure their happiness and satisfaction Merchandising & Trend Knowledge Become an expert on all designers, trend, customizations and availabilities of KYNAH Stay current with Indian fashion trends, silhouettes, designers, and what drives conversion Confidently recommend pieces based on event, body type, timeline, budget, and client style General Responsibilities Manage a high-touch pipeline of multiple brides and clients at once Operate with a “hustle mindset” - proactively moving clients down the funnel, not waiting on responses Deliver a seamless, luxury-level experience at every touchpoint Ideal Candidate A natural leader who elevates client interactions and sets a high bar for service Highly self-motivated, driven, and proactive Sales-focused, competitive, and energized by hitting (and surpassing) goals Experienced in bridal, luxury fashion, or high-touch client service Exceptional written and verbal communicator Able to handle a high volume of clients with organization and grace Passionate about South Asian fashion and supporting brides during key milestones Calm, empathetic, and solution-oriented Tech-savvy (Shopify, Gladly, WhatsApp Business, Zoom, etc.) Thrives in a fast-paced environment and takes ownership of results Compensation Competitive base salary Commission on personal sales + performance bonuses Employee discounts and other KYNAH perks Success Metrics (KPIs) Weekly & monthly sales closed Customer happiness Conversion rate of in-store clients Ticket resolution speed & customer satisfaction Accuracy of production handoff Pipeline management and follow-up discipline
    $49k-96k yearly est. 3d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Hospitality specialist job in Reynoldsburg, OH

    The salary range for this role is $13.25 to $14.00 per hour.* is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $13.3-14 hourly 1d ago
  • Member Enrollment Representative

    Christian Healthcare Ministries 4.1company rating

    Hospitality specialist job in Circleville, OH

    At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
    $27k-30k yearly est. 4d ago
  • Agronomy Sales Specialist

    Dairy Farmers of America 4.7company rating

    Hospitality specialist job in Columbus, OH

    Generate sales and provide technical support for optimizing crop production on dairy operations. Sell and support all agronomic products offered by DFA Farm Supplies (DFA FS) through direct interactions with DFA Farmer Owners and DFA FS Sales Teams. Identify and develop trusted relationships with DFA Farmer Owners and industry partners in the agronomic arena. Candidate should be based in a city/state with easy access to an airport (based remotely and requires frequent travel) 50% - 75% (up to 2 weeks per month) Preferred candidate will live in one of the following locations or surrounding areas: Detroit, Michigan Columbus, Ohio Cincinnati, Ohio Cleveland, Ohio Syracuse, New York Job Duties and Responsibilities: Coordinate with DFA FS Area Sales Managers and Sales Associates on technical agronomy sales visits with DFA Farmer Owners Develop consultative relationships with DFA Farmer Owners Document all interactions in SalesForce within 24 hours Consistently schedule visits with DFA Farmer Owner operations to build a working knowledge and expertise of agronomic conditions across the defined area of the U.S. Oversee all aspects of field trials with industry partners and provide analytical feedback for review Coordinate, attend, and present at industry trade shows, farm field days, DFA membership meetings, and other events as necessary Utilize DFS FS marketing resources for targeted outreach and own the process of follow up/follow through with prospects Advocate for DFA Farmer Owners' needs and expectations through deep relationships with DFA teams of Sustainability, Farm Practices and others The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required Education and Experience B.S. in Business Management or Crop Science with a minimum of 5 years' experience and proven success in direct, on-farm sales and support of agronomic inputs or the equivalent of direct business experience Certification and/or License - N/A Knowledge, Skills and Abilities Working knowledge of high value agronomic inputs for cattle feed production Familiarity with dairy farms and dairy farming practices of crop production Able to effectively manage time and organize multiple activities within a large geographic area with minimal supervision Highly motivated and able to work independently Able to manage multiple relationships to coordinate the fulfillment of products and services to DFA Farmer Owners Excellent communication skills to educate DFA Farmer Owners and industry partners on the benefits of a DFA FS relationship Must be able to read, write and speak English An Equal Opportunity Employer including Disabled/Veterans
    $55k-78k yearly est. 6d ago
  • Hospitality Booking Specialist

    Hellosunshinetravels

    Remote hospitality specialist job

    Hospitality Booking Specialist (Remote) Job Type: Independent Contractor | Remote | Flexible Schedule About the Opportunity Are you passionate about creating unforgettable experiences for others? Were looking for motivated, detail-oriented individuals to join our growing remote team as a Hospitality Booking Specialist. This position allows you to work from home while helping clients plan dream getaways, cruises, and resort stays with full training provided. Responsibilities: Research destinations, accommodations, and experiences to fit client needs Provide quotes, recommendations, and itinerary options Manage reservations, payments, and confirmations through our supplier network Offer excellent customer service and follow-up before, during, and after each trip Attend virtual trainings and stay updated on promotions What We Provide: Certification and comprehensive training Access to over 100 trusted suppliers and booking platforms Mentorship and team support Marketing tools to help you succeed Requirements: Great communication and organizational skills Basic computer and internet knowledge Self-motivated and dependable No experience necessary training provided Perks: Work from anywhere with flexible hours Discounted personal travel and exclusive perks Unlimited income potential (commission-based) Supportive team and positive environment
    $24k-34k yearly est. 5d ago
  • Nutrition Services Specialist (for family child care)

    Child Care Resource Center 4.1company rating

    Remote hospitality specialist job

    Job Description ABOUT THE PROGRAM The Child and Adult Care Food Program (CACFP) for Family Child Care supports licensed family child care providers in serving nutritious meals and snacks to children in their care. Through federal reimbursement, training, technical assistance, and guidance on regulatory compliance, CACFP helps providers improve the quality of their child care environments, promote healthy eating habits, and ensures children receive balanced meals that support healthy development. Effective delivery of the CACFP requires regular use of technology for data entry, communication, reporting, and documentation to ensure adherence to all state and federal regulations. POSITION SUMMARY Child Care Resource Center is a fast growing, North Central Ohio based, resource and referral agency dedicated to teamwork and superior customer service. To continue our growth, we are searching for a motivated individual to initiate relationships with child care home businesses. The CACFP Specialist fulfills these primary roles to meet the requirements of this federal program - operations/monitoring, data collection and business growth for small, licensed family child care home businesses.The position includes a combination of field work, home visits, and office or remote-based responsibilities. Duties ESSENTIAL JOB FUNCTIONS: Monitor, analyze and maintain information collected and make recommendations for CACFP improvements -Maintain systems/procedures for the CACFP program -Verification of data accuracy -Process child applications, menu compliance and support -Track child attendance as it relates to food served and the monthly claims Develop and host on-boarding process for new CACFP family child care home businesses Work with an assigned caseload of homes, ensuring that they are successful and claiming monthly. Create and implement weekly, monthly and annual strategies to ensure compliance and program success Work closely with your caseload to identify and brainstorm strategies to improve program success, nutritional programming and overall business stability. Contribute improvements in techniques affecting CACFP operations. Create a climate in which people want to do their best. Can motivate team or caseload and make each individual feel his/her work is important Oversee monthly CACFP claim using custom software and report any findings to supervisor Train and provide ongoing technical assistance to CACFP family child care home businesses on CACFP program operations using methods that meet provider needs Perform CACFP caseload quality audits on a monthly basis Identify corrective action issues and document, monitor and follow up to ensure corrections have been made Monitor participating family child care home businesses onsite for compliance with federal CACFP requirements Assist supervisor with annual CACFP application and audit processe Maintain CRM database with accurate information and work to increase leads to improve recruitment efforts Monitor marketing/recruitment campaigns for effectiveness and reach Problem solves using new and innovative ideas with the goal of creating great customer experience Assuming other responsibilities as assigned by supervisor. Identify innovative strategies to make 212 degrees your personal target Requirements QUALIFICATION: Associates Degree (Bachelor Degree preferred) business or school food program administrator experience Restaurant management experience At least 3 years of experience with Ohio's CACFP program This role requires strong proficiency with technology, as the CACFP for Family Child Care is moving toward a paperless system for reporting, documentation, and communication. Reliable transportation - insured.This position requires frequent travel to support family child care providers across the service area Excellent written and oral communication, data management, and organization skills Professionalism and a commitment to maintaining high standards in all interactions and responsibilities are essential for this role Ability to relate to a broad spectrum of community organizations, child care providers. Recognizes the importance of teamwork Nice To Haves Previous experience as a sponsor specialist in Ohio Benefits Benefits: The role will start as a part-time position (30 hours per week) and is expected to expand to full-time status within 12 months. Benefits: Medical (CCRC pays 70%), Life (paid by employer), 403b Retirement, Sick Leave, Vacation Time Hybrid work schedule available after 3 months (onboarding process)
    $38k-63k yearly est. 31d ago
  • Lead Service Specialist - Training

    GE Aerospace 4.8company rating

    Remote hospitality specialist job

    SummaryAll resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).Job Description Job Title: Lead Service Specialist - Training Company Intro/About GE Aerospace GE Aerospace is a world-leading provider of jet engines, components, and systems for commercial and military aircraft. We advance aviation with an unwavering focus on Safety, Quality, Delivery, and Cost, partnering closely with customers to build capability, improve readiness, and deliver reliable outcomes. Site, Business, OR Functional Area Overview: This role sits within Field Services and partners cross-functionally with product support, engineering, services operations, and customer service teams to design, deliver, and sustain training programs that elevate field execution and customer satisfaction. Role Overview The Lead Service Specialist - Training leads all field services training activities for internal teams and customers. You will design curricula, deliver training on products, systems, and processes, manage instructor resources, and provide ongoing coaching and support. You will leverage technical expertise and analytical thinking to execute policy and strategy, integrate best practices across functions, and continuously improve training effectiveness and service quality. This role includes direct people leadership responsibilities. Key Responsibilities Lead end-to-end field training lifecycle: assess needs, design curricula, develop materials, deliver training, and evaluate effectiveness Deliver product, system, process, safety, and quality training to field employees and customers; ensure content accuracy and compliance Provide ongoing post-training support and coaching to drive consistent field service execution and adherence to standards Manage training operations: staffing, instructor readiness, scheduling, facilities/virtual platforms, and resource allocation Utilize technical expertise to tailor training to varied equipment, interdependent processes, and complex field scenarios Apply analytics to measure training outcomes; track KPIs (e.g., pass rates, field quality trends, rework, cycle time) and drive corrective actions Collaborate with engineering, product support, field service leadership, and quality to integrate updates (service bulletins, technical changes) into training Benchmark best practices and maintain awareness of competitive capabilities; differentiate programs through measurable impact Lead small projects and initiatives with low risk and limited resources; guide less experienced colleagues and build instructional capability across the team Document and maintain training standards, policy execution, and audit readiness; contribute to continuous improvement Communicate performance expectations, conduct reviews, and support performance development for direct reports Support customer engagements, demonstrations, and program reviews as a training subject matter expert Required Qualifications For roles in the USA: Bachelor's degree from an accredited university or college; or high school diploma/GED with at least 6 years of experience in Services and/or Training functions Demonstrated experience designing and delivering technical training for field services or closely related technical environments Proficiency interpreting technical data, procedures, and service documentation, and translating complex concepts into practical training Experience managing training operations and coordinating across functions Strong stakeholder communication and facilitation skills Desired Characteristics Strong oral and written communication skills; ability to explain complex topics clearly Demonstrated ability to analyze and resolve problems using data and technical judgment Ability to document, plan, market, and execute programs end-to-end Established project management skills, including schedule, risk, and stakeholder management Experience mentoring and developing instructional staff or technical trainers Familiarity with learning evaluation frameworks and training KPIs; experience with LMS or digital learning tools Additional Information Work Authorization/Compliance: This role may require access to U.S. export-controlled information Closing At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position
    $64k-82k yearly est. Auto-Apply 6d ago
  • Culinary & Hospitality Specialist PRN

    Ohio's Hospice 3.3company rating

    Hospitality specialist job in Columbus, OH

    Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role: This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed The Culinary and Hospitality Specialist Essential Duties Are: Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff. Qualifications: General education degree (GED) or High school diploma preferred. Related experience and/or training in preparing and cooking food. Active ServSafe certification preferred Computer skills sufficient to properly communicate and document daily tasks. Benefits & Perks: your health and happiness matters! We offer: Competitive Pay (we actually mean it!) Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Scrubs provided Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
    $30k-38k yearly est. 13d ago
  • Treasury Services Specialist

    Allied Benefit Systems 4.2company rating

    Remote hospitality specialist job

    This position is geared toward being the subject matter expert concerning the daily Treasury Services processes. This role will perform typical Analyst level tasks while supporting the Treasury Services team with any day-to-day issues and concerns. This position is responsible for building out processes and providing additional training to the Treasury Services team. ESSENTIAL FUNCTIONS Complete Monthly Reconciliations of client accounts through Great Plains Process New business banking setup (BPO & ASO) Make existing business banking changes (BPO & ASO) Vendor maintenance for print fulfillment VCC/EFT Implementation & support Complete Check Tracer processes Positive Pay submission Create and implement new processes as needed Lead new hire and existing team member training as needed Other duties as assigned EDUCATION Bachelor's degree in accounting, or equivalent work experience required. EXPERIENCE AND SKILLS A minimum of 2 years' experience as a Treasury Analyst required Must be detailed oriented Excellent written and verbal communication skills required. Excellent organizational and time management skills required. Proficient with Microsoft Office Suite, Excel, Word, or similar software required Experience with financial management systems, such as Great Plains or similar Good computer skills with programs such as MS Excel, Access, and Power BI. Exceptional analytical and problem-solving skills. Strong financial and mathematic abilities. Excellent verbal and written communication skills. Strong time management and organizational abilities POSITION COMPENTENCIES Communication Customer Focus Accountability Functional/Technical Job Skills . PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
    $60k-83k yearly est. 2d ago
  • Resident Services Specialist

    Firstservice Corporation 3.9company rating

    Remote hospitality specialist job

    The Resident Services Specialist will provide residents with information in response to inquiries, concerns and requests about products and services. In addition, the Resident Services Specialist will resolve complaints, errors, account questions, billing, and other queries. The Resident Services Specialist may occasionally log and document residents' calls If necessary or directed by management. Your Responsibilities: * Professionally handle incoming requests from residents and ensure that issues are resolved both promptly and thoroughly. * Collaborate directly with Property Managers, Regional Directors, internal departments and National Customer Care Center to ensure timely resolution of all inquiries * Document resolution of all interactions within the appropriate systems and applications * Resolve all open inquiries within prescribed timelines * Thoroughly and efficiently gather information from residents, board members, and vendors, access their account and evaluate their needs, educate them where applicable to prevent the need for future contacts and document interactions through contact tracking. * Provide quality service and support in a variety of areas * Review and close all homeowner service tickets and Open Calls in Connect that are not specifically awaiting a Property Manager response * Maintain a balance between company policy and customer benefit in decision-making. Handles issues in best interest of both customer and company. * Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience * Work cross functionally to effectively solve client facing problems * Coordinate: * Assessment and late fees -- waive late fees, if appropriate * Move in/out scheduling, including making special arrangements * Clubhouse and party room reservations * Elevator reservations, including making special arrangements * Assist realtors and sellers ordering resale documents * Assist with homeowner document requests * Additional assignments and duties may be assigned from time to time Skills & Qualifications: * Associate's degree in business or related field preferred, or equivalent combination of education and experience. * 2-3 years customer service experience in a service industry setting * Must have strong proficiency in Windows and Microsoft Office (Outlook, Word, Excel, etc.). * Ability to learn and navigate new technology platforms * Property Management or Real Estate experience is a plus * Interact effectively, communicate clearly, and understand meeting the needs of others. * Excellent organization, planning, motivation, and interpersonal skills. * Critical thinking, complex problem solving, judgment, and decision-making ability. * Must have a strong work ethic and be detail-oriented with excellent multi-tasking skills. * Ability to prioritize work, meet deadlines, and work well under pressure. * Ability to work with sensitive or confidential information. * The ability to work both in a team environment and alone is essential in this role. While working on weekends, limited resources are available. Physical Requirements: * Interact effectively, communicate clearly, and understand meeting the needs of others. * Excellent organization, planning, motivation, and interpersonal skills. * Critical thinking, complex problem solving, judgment, and decision-making ability. * Must have a strong work ethic and be detail-oriented with excellent multi-tasking skills. * Ability to prioritize work, meet deadlines, and work well under pressure. * Ability to work with sensitive or confidential information. * Ability to work in a team environment as well as independently and be self-driven. Work Schedule: * This role does not conform to our typical office schedule. The hours of work will be Saturday through Tuesday, from 8:00am until 6:30pm, local time. * Attendance to the office is required on Monday's and Tuesday's * Work from home is permitted on Saturday's and Sunday's * Associates may be asked to modify their schedule during the training period and other periods as directed by the department head. Advance notice will be provided. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match. Compensation: $24 - $25 hourly Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
    $24-25 hourly 5d ago
  • Deposit Services Specialist

    Northwest Bancorp, Inc. 4.8company rating

    Hospitality specialist job in Columbus, OH

    The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $44k-74k yearly est. Auto-Apply 40d ago
  • Clinical Services Specialist 2 - Central

    Hologic 4.4company rating

    Hospitality specialist job in Columbus, OH

    Detroit, MI, United States OH, United States MN, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing. Description Duties & Responsibilities: Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals Provide post-sales application support of Hologic imaging/interventional products (new hire year 1) Provides pre & post application support of Hologic imaging/interventional products after year 1 Provide competitive information/new product information to appropriate internal teams Provide competitive market information to corporate marketing Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner Training Customer on new product or product updates including system and functionality Provide continued customer service through post-applications support Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve Support various corporate initiatives as required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required: Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders Adept at connecting to a wide range of individuals and networking with the intent of growing business Must be able to operate in a fast-paced, dynamic environment Ability to be highly adaptable to complexity and change with accuracy and attention to detail Excellent verbal and written skills Ability to build stable working relationships both internally and externally with customers Maintain required ARRT qualifications as applicable Ability to lift and/or move up to 50lbs Education: Bachelor's degree preferred Graduate of an accredited Radiologic Sciences Program Licenses/Certifications (RT)(R)(M) for Mammography Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate. Experience: Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred. Additional Details: 100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. International travel may also be required. \#LI-KM3 Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
    $77.6k-121.3k yearly 60d+ ago
  • Director of Clinical Services Specialists

    Brookdale 4.0company rating

    Hospitality specialist job in Columbus, OH

    Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $33k-53k yearly est. Auto-Apply 21d ago
  • Specialist, Cisco Services and Renewals -REMOTE

    Presidio 4.7company rating

    Remote hospitality specialist job

    Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role As a Cisco Specialist, Services and Subscription Management, your primary role is to drive revenue growth in Cisco service contract renewals through retaining existing clients, upselling to strategic premium offerings, expanding within existing customer base, and assisting in uncovering white space opportunities. This role is responsible for supporting Presidio's federal customer base through the lifecycle of an agreement including creating renewal quotes/proposals, participating in driving Services EA opportunities and true forwards, managing the data throughout the term, and processing renewal orders. The Cisco Specialist works directly with Account Executives, clients, and Cisco, as well as cooperatively with internal cross functional teams to ensure success of the renewals practice. Responsibilities include: Proactively manage customer Cisco renewals and timeline for assigned account base Review renewals for upsell opportunities, position new offers, create and present quotes/proposals Participate in joint Presidio/OEM strategy meetings relating to renewal (multi-year, transition to Enterprise Agreements and additional strategic programs) Participate in customer facing meetings to present offerings, address questions, and drive opportunities to closure Assist in the Services EA sales cycle by helping identify qualified target customers, building standard renewal comparison quotes as needed, working in EAMP to scope the CX proposal install base Work in tandem with EA Client Success Managers to prepare customers for Services EA True Forwards, validate inventory adds/removals, assist with budgetary estimates, and work with Cisco asset management teams as needed Maintain and reconcile end-user's Cisco contract inventory and proactively manage this process quarterly, annually, etc. Triage all Cisco services related questions and issues both internally and externally Work with regional management, account executives and cross functional teams to promote and develop the Cisco service practice with the goal of increasing attach rate, renewal rate, and Services EA adoption. Accurately forecast renewals pipeline in conjunction with Account Executives Collaborate with manufacturer reps to secure pricing, ensure timely renewals and accurate forecasting Periodically review contracts within account base for accuracy - maintaining clean, consolidated contracts and managing customer access Prepare and process orders utilizing internal tools Track orders to completion, escalate as required, and ensure accurate booking Prepare and deliver Quarterly Business Reviews to clients as required Required Skills and Professional Experience Proficient in Microsoft Excel and MS applications Strong written and verbal communication skills Ability to work independently and in a cross functional team environment Strong knowledge of Cisco services, contracts, and Enterprise Agreements Familiarity with Cisco asset/contract management systems (e.g., CCWR, EAMP) Knowledge of service lifecycle management and subscription models Preferred Skills and Professional Experience 3+ years' experience in a support agreement renewal role Experience with Cisco service contracts and CX EA's (renewals, subscriptions, Enterprise Agreements) Experience supporting federal government programs, contracts, or stakeholders preferred Direct customer-facing experience (presentations, QBRs, consultative selling) Ability to provide revenue growth through renewals and upsells Contract and order management experience (tracking, reconciliation, processing) Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************ . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LM
    $44k-65k yearly est. 32d ago
  • Specialist II, Application Managed Services

    Next Gen 3.6company rating

    Remote hospitality specialist job

    For this role, the new hire will be providing essential support to clients using NG Practice Management. They will be answering medical billing questions related to the software functionality and providing claims clearinghouse support. Additionally, the candidate will be required to work cross-functionally with internal teams to assist in addressing client needs. Software and/or technical support experience is preferred for this position. It is crucial that the candidates have hands-on experience with the NextGen EPM application. Experience in a medical office or familiarity with the medical billing process is highly desirable. Lastly, customer service experience is something we value greatly for this role. Collaborate with teams to develop strategy for client specific roadmap, product optimizations, new product implementation, and software upgrades, and change management. Assess current system workflows and configurations; identify opportunities for alignment with NextGen best practices and model build system. Develop departmental implementation tools and artifacts; scope and perform custom template and software programming utilizing software development best practices. Implement new software and upgrade the NextGen application suite. Deliver application-level support and expertise to clients during active implementation by conducting system configurations, testing, training, go live support, and post implementation issue resolution. Prepare, lead and execute presentations, training, and work sessions with a strong command of the audience both internally and externally. 25%-50% travel may be required, depending on client requirements and business needs. Flexible hours including weekend work may be required with advance notice. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 3-5 years' experience in relevant discipline such as: implementation and training, consulting, health care/private practice, or healthcare IT providing similar services/products. License/Certification Required: NextGen Certified Professional within 90 days of onboarding. Established NextGen Certified Professional is a plus. Knowledge, Skills & Abilities: Knowledge of: Healthcare IT software implementation and training. Software applications, workflows, system configuration, client training, and troubleshooting resolution best practices. Skill in: Building relationships; interpersonal, written, and visual communication; analytical, problem solving, detail oriented, troubleshooting, project & time management, and presentation skills. Ability to: Drive projects to a successful outcome both in a team environment and independently. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups. Recognize and diffuse stressful situations. Quickly assess client sensitivities, communication style, and organizational culture and adapt project to ensure success. Be passionate about contributing to an organization focused on continuously improving client experiences. Ability to balance competing priorities and multiple projects in a fast-paced environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28k-38k yearly est. Auto-Apply 60d+ ago
  • Facilities and Branch Services Specialist

    Security Finance 4.0company rating

    Remote hospitality specialist job

    Description Are you ready to play a key role in shaping the growth and success of our branch network? As a Branch Services & Real Estate Specialist, you will support the Branch Services Manager in lease negotiations, site selection, branch relocations, and operational support for our nationwide locations. This position blends commercial real estate expertise with branch operations, giving you the opportunity to impact both our expansion strategy and day-to-day success of our branch network. If your background includes managing numerous commercial real estate projects in a multi-state environment then Come Begin Your Story as Branch Services & Real Estate Specialist. If your background includes managing numerous commercial real estate projects in a multi-site environment then Come Begin Your Story as “Branch Services & Real Estate Specialist”. What You Will Do: Assist with identifying and recommending site locations for new and relocating branches by gathering and analyzing market data, coordinating with local brokers, and assessing operational needs. Lead and support lease negotiations with landlords to secure favorable terms. Partner with internal teams and external vendors to coordinate branch relocations, remodels, and key operational needs (includes managing timelines, approvals, and vendor deliverables). Oversee branch signage and branding to ensure compliance with corporate, legal, and marketing standards. Monitor and evaluate branch supply and service portals for efficiency, pricing, and availability. Provide support to lease administration and branch operations teams to ensure consistency and smooth processes across all sites. Manage limited facility-related needs such as coordinating routine branch maintenance or verifying completion of work. What We Are Looking For: 3 - 5 years of experience in commercial real estate, branch operations, or lease administration in a multi-state environment. Experience negotiating leases, coordinating projects across multiple locations, and working with brokers and vendors. Strong organizational skills with attention to detail and the ability to manage multiple priorities. Solid computer skills (MS Office Suite); ability to learn layout/design software (GIZA). Excellent written and verbal communication skills; Spanish a plus. A process-oriented mindset with the ability to build workflows and standard procedures. What We Offer: TOP-of-the-line training - We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good stewards of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today! This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.
    $31k-50k yearly est. Auto-Apply 60d+ ago

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