TurboTax Customer Service Specialist - Remote ($18.50 per hour plus Bonus)
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Customer Service
Remote job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Remote Customer Service
Remote job
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Security Solutions Specialist I
Remote job
About the Company
We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment.
About the Role
We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment.
Responsibilities
Develop project installation plans, equipment lists, and configuration documentation.
Coordinate schedules, programming requirements, material needs, and installation workflows.
Prepare system configuration files, naming conventions, credential programming, and database updates.
Review engineered drawings, perform red-line updates, and maintain accurate as-built documentation.
Create and maintain client-specific documentation, user guides, and maintenance records.
Conduct system testing protocols and prepare written test reports.
Communicate progress, risks, and recommendations to project managers and clients.
Track job status and prepare weekly project status updates.
Serve as a customer point of contact for configuration, access rights, and programming support.
Review system performance and recommend improvements.
Qualifications
A.S. or A.A.S. in Technology, Engineering, or a related field (Bachelor's preferred).
0-3+ years of experience in security systems or low-voltage integration.
Experience with access control, CCTV/VMS, and intrusion systems preferred.
Required Skills
Strong organizational skills and ability to manage multiple projects.
Ability to exercise independent judgment and recommend solutions.
Strong communication skills with clients and internal teams.
Understanding of low-voltage systems, networking basics, and device integration.
Proficiency with documentation tools, spreadsheets, and project planning software.
Ability to interpret specifications, drawings, and system diagrams.
Preferred Skills
Experience with access control, CCTV/VMS, and intrusion systems preferred.
SMC is an equal opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected classification as established under federal, state, or local law.
Nutrition Services Specialist (for family child care)
Remote job
Job Description ABOUT THE PROGRAM The Child and Adult Care Food Program (CACFP) for Family Child Care supports licensed family child care providers in serving nutritious meals and snacks to children in their care. Through federal reimbursement, training, technical assistance, and guidance on regulatory compliance, CACFP helps providers improve the quality of their child care environments, promote healthy eating habits, and ensures children receive balanced meals that support healthy development. Effective delivery of the CACFP requires regular use of technology for data entry, communication, reporting, and documentation to ensure adherence to all state and federal regulations.
POSITION SUMMARY
Child Care Resource Center is a fast growing, North Central Ohio based, resource and referral agency dedicated to teamwork and superior customer service. To continue our growth, we are searching for a motivated individual to initiate relationships with child care home businesses. The CACFP Specialist fulfills these primary roles to meet the requirements of this federal program - operations/monitoring, data collection and business growth for small, licensed family child care home businesses.The position includes a combination of field work, home visits, and office or remote-based responsibilities.
Duties
ESSENTIAL JOB FUNCTIONS:
Monitor, analyze and maintain information collected and make recommendations for CACFP improvements
-Maintain systems/procedures for the CACFP program
-Verification of data accuracy
-Process child applications, menu compliance and support
-Track child attendance as it relates to food served and the monthly claims
Develop and host on-boarding process for new CACFP family child care home businesses
Work with an assigned caseload of homes, ensuring that they are successful and claiming monthly.
Create and implement weekly, monthly and annual strategies to ensure compliance and program success
Work closely with your caseload to identify and brainstorm strategies to improve program success, nutritional programming and overall business stability.
Contribute improvements in techniques affecting CACFP operations.
Create a climate in which people want to do their best. Can motivate team or caseload and make each individual feel his/her work is important
Oversee monthly CACFP claim using custom software and report any findings to supervisor
Train and provide ongoing technical assistance to CACFP family child care home businesses on CACFP program operations using methods that meet provider needs
Perform CACFP caseload quality audits on a monthly basis
Identify corrective action issues and document, monitor and follow up to ensure corrections have been made
Monitor participating family child care home businesses onsite for compliance with federal CACFP requirements
Assist supervisor with annual CACFP application and audit processe
Maintain CRM database with accurate information and work to increase leads to improve recruitment efforts
Monitor marketing/recruitment campaigns for effectiveness and reach
Problem solves using new and innovative ideas with the goal of creating great customer experience
Assuming other responsibilities as assigned by supervisor.
Identify innovative strategies to make 212 degrees your personal target
Requirements
QUALIFICATION:
Associates Degree (Bachelor Degree preferred) business or school food program administrator experience
Restaurant management experience
At least 3 years of experience with Ohio's CACFP program
This role requires strong proficiency with technology, as the CACFP for Family Child Care is moving toward a paperless system for reporting, documentation, and communication.
Reliable transportation - insured.This position requires frequent travel to support family child care providers across the service area
Excellent written and oral communication, data management, and organization skills
Professionalism and a commitment to maintaining high standards in all interactions and responsibilities are essential for this role
Ability to relate to a broad spectrum of community organizations, child care providers. Recognizes the importance of teamwork
Nice To Haves
Previous experience as a sponsor specialist in Ohio
Benefits
Benefits:
The role will start as a part-time position (30 hours per week) and is expected to expand to full-time status within 12 months.
Benefits: Medical (CCRC pays 70%), Life
(paid by employer), 403b Retirement, Sick Leave, Vacation Time
Hybrid work schedule available after 3 months (onboarding process)
Community Services Specialist- Job #479
Remote job
COMMUNITY SERVICES SPECIALIST - QA
The Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Supervision
Receives general supervision from the Community Services Supervisor.
The Position and Job Summary
(These are examples of the types of duties that may be performed. Additional duties may be added.)
Supports service providers in continually improving service levels through consultation on best practices, program, monitoring, problem identification and exploration, complaint investigation, and providing group and individual training.
Collects service satisfaction information from consumers and families and agency staff. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, follow-ups on implementation. (Quality Assurance (QA) emphasis.
Surveys agency staff, references performance contract to identify resource development needs. Locates potential providers, provides information and consultation on regulatory requirements, business issues.
Provides technical support during development. Trains potential providers on best practices in service delivery.
Represents the agency in transactions with Community Care and Health Care licensing, State Development Centers (SDC), the Department of Developmental Services (DDS), community agencies, and regulatory agencies.
Creates, maintains informational material for use by providers, regional center staff, consumers, and families. Consults with Consumer Services staff and assists in resolution complex service planning issues.
May act in a dedicated role as part of the agency's Community Placement Plan (CPP) by providing monitoring and quality assurance activities to vendored programs that are developed through the CPP Request for Proposals (RFP) process to serve individuals placed into the community from SDC, or individuals who are at risk of placement into an SDC. Collaborates with other Community Services Specialists (QA) as needed for monitoring and reporting. Reports to CPP committee regarding findings and observations of service implementation. May complete reports and update databases related to CPP projects as necessary for internal and external reporting.
Performs all other assigned duties as needed.
Employment Standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education & Experience
A typical way to obtain the knowledge and skills would be: A Bachelor's degree and four years of related experience. A Master's degree in a related subject may be substituted for two years of experience. Developmental disabilities, service provision techniques, current values and best practices, ability to understand and apply regulatory and statutory information during reviews or investigations, familiarity with day programs, supported employment and SLS services.
Skills and Abilities
Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures. Ability to develop and facilitate trainings. Ability to conduct professional presentations. Ability to understand complex organizational systems and interdependencies with community resources. Exceptional ability to create rapport and manage collaborative relationships with numerous project partners. Proficiency in numerous standard Office Suite software programs and ability to learn new software applications.
Essential Requirements
A valid California Driver's License and transportation, or acceptable substitute is required.
NLACRC Offers an Excellent Benefits Package
We offer employees a variety of health and dental plans:
Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
Holidays - NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid - remote option
Please note that benefit costs are pro-rated for part-time employees.
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
Compensation
This position is non - exempt.
NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Compensation
This position is non-exempt. Regular Salary: $29.49 - $41.66 per hour
Auto-Applymonday.com Service Specialist I
Remote job
Job Description
AXANEXA is hiring a monday.com Service Specialist to join our team. This is an intermediate level position implementing workflows and automations in monday.com. As a monday.com Platinum Partner, AXANEXA helps customers get the most out of their monday.com experience by offering implementation, integration, and custom app development services.
monday.com is a global leading work management platform utilized by 150k+ businesses as a core tool. monday.com has developed an ecosystem for partners to create client specific custom app ranging from custom UI to full feature apps.
This is a full-time position featuring flexible hours, remote work, PTO, and benefits.
Responsibilities
Below are some of the responsibilities a monday.com Service Specialist is expected to take on in their position:
Build custom processes and workflows in monday.com
Document current and future process workflows
Document training materials for new monday.com workflows
Learn to integrate monday.com with other systems
Provide technical support to customers; client facing and engaging on demand
Work to ensure the solutions meet project needs
Job Qualifications and Skill Sets
Below are the qualifications that are expected of a monday.com Service Specialist:
At least 2 years monday.com experience is required with demonstrable product certification
2-year associate in business related major, or correlative work experience, required. 4-year bachelor a plus.
Intermediate skill level of MS Suite / Google Suite.
Proficiency in English required. Additional languages a plus.
Demonstrates ability to understand business processes (e.g., CRM, HRM, PMO, Marketing Management).
Working understanding of Spreadsheets and Macros.
Good listening, analytical, problem-solving, and troubleshooting skills.
Professional communication skills: writing, speaking, and presentation.
Flowchart tool experience a plus.
Gaming mindset is a plus.
IFTTT experience is a plus.
Category Specialist, Professional Services (Hybrid)
Remote job
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
We're looking for a strategic and collaborative Buyer to join our North America Procurement team. You'll manage a portfolio of professional services and consulting engagements across multiple business units, helping drive value, innovation, and operational excellence.
Reporting to the Category Manager, you'll lead sourcing initiatives, negotiate supplier contracts, and manage key supplier relationships. You'll work closely with stakeholders across the business to ensure we deliver smart, scalable solutions that support Experian's growth. This is a hybrid role based out of Costa Mesa.
What You'll Be Doing
Serve as a category expert for professional services and consulting.
Partner with global, regional, and business unit teams to understand needs and deliver value.
Develop and execute strategic sourcing plans that drive cost savings and efficiency.
Lead supplier negotiations to secure favorable terms and mitigate risk.
Draft, negotiate, and execute MSA's, SOW's, and various other contracts.
Support labor rationalization, standardization, and consolidation efforts.
Ensure compliance with governance, regulatory, and internal policy standards.
Identify and implement cost optimization and value creation opportunities.
Build strong relationships with stakeholders, Finance, and Legal across the business.
Qualifications
Qualifications
3-5 years of experience in procurement or sourcing, ideally within professional services or consulting buying.
Experience with contracting principles, supplier management, and category strategy.
3+ years of experience with strategic sourcing methodologies and procurement tools (e.g., CLM platforms).
Negotiation, communication, and stakeholder engagement skills.
Bachelor's degree in business, Supply Chain, or a related field preferred.
Additional Information
Benefits/Perks:
Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
Community Services Specialist- Job #479
Remote job
Job Description
COMMUNITY SERVICES SPECIALIST - QA
The Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Supervision
Receives general supervision from the Community Services Supervisor.
The Position and Job Summary
(These are examples of the types of duties that may be performed. Additional duties may be added.)
Supports service providers in continually improving service levels through consultation on best practices, program, monitoring, problem identification and exploration, complaint investigation, and providing group and individual training.
Collects service satisfaction information from consumers and families and agency staff. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, follow-ups on implementation. (Quality Assurance (QA) emphasis.
Surveys agency staff, references performance contract to identify resource development needs. Locates potential providers, provides information and consultation on regulatory requirements, business issues.
Provides technical support during development. Trains potential providers on best practices in service delivery.
Represents the agency in transactions with Community Care and Health Care licensing, State Development Centers (SDC), the Department of Developmental Services (DDS), community agencies, and regulatory agencies.
Creates, maintains informational material for use by providers, regional center staff, consumers, and families. Consults with Consumer Services staff and assists in resolution complex service planning issues.
May act in a dedicated role as part of the agency's Community Placement Plan (CPP) by providing monitoring and quality assurance activities to vendored programs that are developed through the CPP Request for Proposals (RFP) process to serve individuals placed into the community from SDC, or individuals who are at risk of placement into an SDC. Collaborates with other Community Services Specialists (QA) as needed for monitoring and reporting. Reports to CPP committee regarding findings and observations of service implementation. May complete reports and update databases related to CPP projects as necessary for internal and external reporting.
Performs all other assigned duties as needed.
Employment Standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education & Experience
A typical way to obtain the knowledge and skills would be: A Bachelor's degree and four years of related experience. A Master's degree in a related subject may be substituted for two years of experience. Developmental disabilities, service provision techniques, current values and best practices, ability to understand and apply regulatory and statutory information during reviews or investigations, familiarity with day programs, supported employment and SLS services.
Skills and Abilities
Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures. Ability to develop and facilitate trainings. Ability to conduct professional presentations. Ability to understand complex organizational systems and interdependencies with community resources. Exceptional ability to create rapport and manage collaborative relationships with numerous project partners. Proficiency in numerous standard Office Suite software programs and ability to learn new software applications.
Essential Requirements
A valid California Driver's License and transportation, or acceptable substitute is required.
NLACRC Offers an Excellent Benefits Package
We offer employees a variety of health and dental plans:
Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
Pre-Tax Flexible Spending Account for eligible health care expenses
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
No cost Vision plan for employees and eligible dependents
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
Participate in the Public Service Loan Forgiveness program
Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
Holidays - NLACRC offers 12 paid holidays throughout the year
Most positions are offered a hybrid - remote option
Please note that benefit costs are pro-rated for part-time employees.
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
Compensation
This position is non - exempt.
NLACRC is an equal opportunity employer. Further, NLARC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Compensation
This position is non-exempt. Regular Salary: $29.49 - $41.66 per hour
District Services Specialist
Remote job
District Programs/District Services Specialist
Date Available: Immediately
Closing Date:
Until Filled
POSITION: DISTRICT SERVICES SPECIALIST
The primary purpose of this position is to support the District Services Team, which focuses on school and student support for IDLA's programs and services. The Specialist will provide excellent customer service for IDLA stakeholders, which includes school district personnel, parents, students, and internal team members. The Specialist is highly adaptive to new technologies, very organized and detail-oriented, and passionate about supporting students across the state. As a team member and team leader, the Specialist will provide support in various initiatives that support online learning. Developing resources and delivering assistance to local schools will enhance the role's responsibilities.
Position Responsibilities:
Provide high-level, professional, and timely customer service to stakeholders.
Collaborate effectively with District Programs and District Services on tasks, projects, and initiatives that provide opportunities for online learning.
Establish and promote quality relationships via phone, email, and in-person contact to build rapport with various stakeholders.
Work with districts to develop processes to support student data accuracy and state reporting.
Maintain an understanding of current online education ideas, trends, and practices pertaining to the areas of responsibility for this position.
Communicate information by request to IDLA stakeholders about courses offered, services, and procedures schools and students are required to follow in order to enroll.
Interpret and support IDLA registration policies for local school personnel, instructors, and students, to aid in local school implementation and administration.
Meet professional obligations through work habits such as meeting deadlines, applying strong teamwork mentality, and developing processes and resources for effective and efficient time management.
Communicate effectively and positively over the phone, email, and in person.
Perform quality work and customer support in high-volume times throughout the year with accuracy, speed, and the ability to provide solutions in a timely manner.
Coordinate and collaborate with other IDLA departments and staff on various projects, processes, and tasks that pertain to school, parent, and student support.
Review and advise on usability enhancements to the student information system.
Support and assist the department's manager.
Perform other related duties as assigned.
Minimum Qualifications:
Knowledge/experience of IDLA, and school technology is desired, such as student information systems and learning management systems;
Strong customer care aptitude with excellent written and verbal communication skills;
Ability to deliver information to a group in a presentation or training scenario;
Ability to develop, plan, and present professional development opportunities;
Ability to organize time, projects, and details;
Ability to work independently with minimal supervision;
High level of reliability and responsibility;
Must be a self-starter with the ability to multi-task and meet defined deadlines;
Must be flexible, committed, energetic, and receptive to change;
Advanced experience in document processing, spreadsheets, and other office software
Perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time-sensitive deadlines;
Ability to easily adapt to and learn new technologies;
Maintain important records efficiently and accurately;
Maintain confidentiality of information processed or prepared;
Ability to perform duties with awareness of all requirements and IDLA policies;
Must possess positive, professional interpersonal skills;
Ability to anticipate tasks and/or needs for upcoming functions, projects, and meetings.
Application:
Position is open until filled. Apply online at AppliTrack. The required documents are a current resume and a letter of introduction. Only online applications are accepted. For application process questions, email ***********. Compensation:
Salary: $53,500, dependent on education and experience.
Includes health insurance, PERSI benefits, and paid leave.
Necessary computer equipment.
Work Environment:
Remote work in an online environment.
Employee is responsible for obtaining high-speed internet to allow them to communicate effectively and maintain a professional work environment.
Participation in bi-annual in-person IDLA events is required. Occasional meetings at the office may also be required.
Employment Policy:
No concurrent employment during working hours.
Must focus solely on IDLA duties during working hours.
Adherence to current employer policies on equipment use, work schedule, and resources.
Physical and Mental Requirements:
Ability to communicate effectively, see and comprehend written instructions, and operate office and computer equipment.
Must be able to sit or stand for extended periods and perform physical tasks such as bending and reaching.
Reasonable accommodations will be made for individuals with disabilities.
Equal Employment Opportunity (EEO) Statement:
IDLA is an Equal Opportunity Employer, committed to providing equal employment opportunities without discrimination based on veteran status, disabilities, race, color, religion, political affiliation, sex, national origin, genetics, or other protected statuses. Reasonable accommodations are available upon request. Contact ************** (TTY/TTD: 711) or *********** for accommodations. Preference may be given to qualified veterans. Preference for Applicants:
Preference will be given to applicants who live in or around the Treasure Valley (unless a region is identified in the job description), followed by those within the state of Idaho. Out-of-state applicants will be considered if no suitable in-state candidates apply. At-Will Employment:
Employment with IDLA is at-will, meaning the employer or employee can terminate the employment relationship at any time, with or without cause or notice.
Easy ApplyClosing Services Specialist - Remote
Remote job
See yourself at Radian? We see you here too.
At Radian, we see you. For the person you are and the potential you hold. That's why we've embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best - and at Radian, we'll give you our best right back.
Studies have shown that job seekers may hesitate to apply for jobs unless they meet every single qualification listed. We strive to see the potential in each applicant, so if you're excited about this role but your experience or education level doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
See Yourself as a Closing Services Specialist II
The Closing Services Specialist II is responsible for completion of all aspects of the loan closing process. This will include reviewing cleared title commitments, preparing closing disclosures, working with signing agents, lenders, borrowers, and attorneys. This employee with have a thorough understanding of all the documents utilized in a closing package. This employee will exemplify outstanding customer service. This position will also handle more complex files and handle escalations as the arise.
Primary Duties and Responsibilities
Once closing disclosure request is obtained, verify clear to close, vesting, payoffs, taxes, HOA's, insurance premiums, loan amounts, fees and borrowers' funds are okay in order to return the settlement statement/disclosure to the lender.
Continuously monitor daily queues to ensure orders are followed up and completed within service level agreements.
Review closing package prior to the scheduled closing date to ensure file is fully balanced and can be recorded properly after closing.
Address inquiries from lenders, borrowers, internal staff, and management in a professional and timely manner.
Provide excellent customer service through all communications including inbound/outbound phone calls and emails.
Return modifications of closing disclosure/statement according to the lenders closing instructions.
Assist in training for new team members
Perform other duties as assigned or apparent.
QUALIFICATIONS
Basic Education and Prior Work-Related Experience:
Degree Requirement: HS Diploma or GED
Work Experience: 2 or more years of prior work-related experience
Additional Qualifications:
Typing/data entry skills with a minimum of 65 words per minute.
Proficiency in Microsoft Office (Outlook, Excel and Word).
Knowledge of client-based systems.
Attention to detail.
Motivated and positive team player.
Excellent verbal, written and interpersonal skills.
Ability to problem solve in a growing, expanding business.
Ability to multi-task in fast-paced environment.
See Why You Should Work With Us
Competitive Compensation: anticipated base hourly rate from $ 19.00 to $27.00 based on skills and experience. This position is eligible to participate in an annual incentive program.
Rest and Relaxation. This role is eligible for 20 days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays + 2 floating holidays. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives.
Our Company Makes an Impact. We've been recognized by multiple organizations like Bloomberg's Gender-Equality Index, HousingWire's Tech 100, and The Forum of Executive Women's Champion of Board Diversity. Radian has also pledged to SHRM's CEO Action for Inclusion & Diversity commitment.
Comprehensive Health Benefits. Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.
Prepare for your Future. 401(k) with a top of market company match (
did we mention the company match is immediately vested?!
) and an opportunity to participate in Radian's Employee Stock Purchase Plan (ESPP).
Homebuyer Perks. Our Homebuyer Perks program helps employees navigate the home searching, buying, selling, and refinancing processes and provides valuable financial benefits to encourage, enable, and support home ownership.
Additional Benefits. To learn more about our benefits offerings, visit our Benefits Page.
#LI-NA1
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Radian will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
See More About Radian
Radian is a fintech servicing the mortgage and real estate services industry. As a team, we pride ourselves on seeing the potential of every person, every idea and every day.
Seeing each other at Radian goes far beyond our open, flexible culture. It means seeing our people's potential - and creating inspiring career paths that help them get there. Or seeing new pathways and innovating for the future of our industry. It means seeing each other for all that we are. And it means seeing our purpose as one that extends beyond the bottom line - having an impact on communities across the country to help more people achieve the American Dream of homeownership.
We hope you'll see yourself at Radian. See more about us at Radian.com.
Defining Roles for Radian's Future
Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radian's future is only as bright as its people. For that reason, our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.
EEO Statement
Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.
An applicant's criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. The material duties include those listed in the “Primary Duties and Responsibilities” section above, as well as the ability to adhere to Company policies, exercise sound judgment, effectively manage stressful situations, work safely and respectfully with others, exhibit trustworthiness, and safeguard confidential information belonging to the Company and its customers. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer Details
To learn more about Radian's Code of Conduct and Ethics and workplace conduct, please click [here]. Radian participates in E-Verify [Link] (en español [Link]). Learn more about your rights under immigration laws [Link] (en español [Link]). View the "Know Your Rights: Workplace Discrimination is Illegal" poster [Link]. View “Employee Rights under FMLA” [Link]. View “Employee Rights under EPPA" [Link].
Accommodation
Whether you require an accommodation for the job application or interview process, Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process, please e-mail ******************.
Please note that you may redact or remove age-related information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution on any additional application materials you submit as part of the application. Additional application materials include but are not limited to, resumes, CVs, transcripts, or certifications.
Auto-ApplyVirtual Hospitality Specialist
Remote job
Do you love planning, organizing, and helping others create unforgettable experiences? Were looking for motivated, customer-focused individuals to join our team as Virtual Hospitality Specialist.
What You'll Do:
Assist clients with booking accommodations, packages, and experiences
Provide personalized recommendations tailored to client needs
Stay informed on promotions, discounts, and special offers
Use booking platforms to secure the best options available
Deliver excellent service and build lasting client relationships
Work independently
What We're Looking For:
Passion for creating meaningful, memorable experiences
Strong communication and interpersonal skills
Organized, detail-oriented, and self-motivated
Comfortable with digital tools and eager to learn (training provided)
Excited to grow professionally in a supportive team environment
What We Offer:
100% remote work with flexible scheduling
Certification and professional development opportunities
Supportive team culture that celebrates your success
Access to exclusive discounts and perks
If you're ready to build a rewarding career with flexibility, training, and growth, we'd love to hear from you.
Lender Services Specialist - Temporary - US Remote
Remote job
Lender Services Specialist- Remote Our Title Group is a leading full-service title and settlement services company, serving real estate companies, corporations, and financial institutions in support of residential and commercial real estate transactions. Headquartered in Mount Laurel, NJ, the Title Group is a nationally managed family of companies operating as a subsidiary of Anywhere Real Estate Inc.
Summary:
The Lender Services Specialist is responsible for coordinating required documents to the lender for each insured transaction, in addition to entering fees for the preparation of initial and final closing disclosures. Additional duties may include the delivery of Title Commitment packages to clients, agents, and other parties to the file.
This is a fully remote and temporary position with the possibility of becoming permanent based on performance and business needs. The ideal candidate will reside in the Pacific time zone or be willing to work PST hours (8:30am-5:30pm)
Responsibilities:
Provide customer service and fee support for the Closing Teams, to include entering lender figures and balancing with lender.
* Review (Contract) Purchase Agreement to determine and enter transaction specific fee information into the transaction database.
* Field lender inquiries and requests for fee information and respond in a timely manner. Document the submission of information in the CORE transaction file.
* Process initial Lender Request, Lender Request Updates & Title Commitment Delivery
* Respond to lender requests for preparing the initial and final Closing Disclosure.
* Conduct yourself professionally while communicating with customers and clients, over the telephone and via e-mail.
* Perform at a level in accordance with Anywhere Integrated Services (AIS) expected standards.
Requirements:
* 1+ years of title processing experience combined with familiarity with the full lifecycle of a real estate transaction and closing procedures
* Proficiency with title processing software (e.g., Qualia, Simplifile, etc..)
* Ability to learn and navigate multiple systems quickly and accurately along with proficiency in MS Office
* Demonstrated ability to collaborate closely with other cross functional teams
* Strong written and verbal communication skills
* Customer focused, delivery oriented, ability to multitask
* Willingness to be "nimble" and adjust priorities, as needed
* Excellent Problem-Solving Skills, organization skills and a high level of attention to detail
* Ability to work independently, with a sense of urgency, in a remote environment
Employer Description
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Coldwell Banker Commercial, Corcoran, ERA, and Sotheby's International Realty , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone's next move - your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
* Great Place to Work
* Forbes World's Best Employers
* Newsweek World's Most Trustworthy Companies
* Ethisphere World's Most Ethical Companies
Auto-ApplySpecialist, Services and Subscription Renewals (USA REMOTE)
Remote job
Presidio, Where Teamwork and Innovation Shape the Future Atâ¯Presidio, we're at the forefront of a global technology revolution, transforming industries throughâ¯cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.
The Role
As a Specialist, Services and Subscription Renewals your primary role is to drive growth in Presidio's OEM service contract renewals through retaining existing clients, upselling to strategic premium offerings, expanding within existing customer base, and assisting in uncovering white space opportunities. This role is responsible for supporting the renewal business for an assigned account base through the lifecycle of an agreement including creating renewal quotes/proposals, participating in driving Services EA opportunities, managing the data throughout the term, and processing renewal orders. The Specialist works directly with Account Executives, clients, and OEMs, as well as cooperatively with internal cross functional teams to ensure success of the renewals practice.
Responsibilities include:
Maintain subject matter expertise in OEM offerings and buying programs
Proactively manage all OEM renewals and timeline for assigned account base (with exception of Cisco)
Review renewals for upsell opportunities, position new offers, create and present quotes/proposals
Participate in internal and external/OEM strategy meetings relating to renewal (i.e. multi-year, transition to Enterprise Agreements and additional strategic programs)
Participate in customer facing meetings to present offerings, address questions, and drive opportunities to closure
Review and reconcile end-user's HW/SW inventory for the purpose of contract and proposal accuracy
Triage Third-Party services related questions and issues both internally and externally
Work with regional management, account executives and cross functional teams to promote and develop the service practice
Accurately forecast renewals pipeline in conjunction with Account Executives
Collaborate with manufacturer reps to secure best pricing, ensure timely renewals and accurate forecasting
Prepare and process orders utilizing internal tools
Track orders to completion, escalate as required, and ensure accurate booking
Review and maintain internal install base reporting to drive improved accuracy and on-time renewals
Prepare and deliver Quarterly Business Reviews to clients as required
Required Skills and Professional Experience
High school/Diploma or equivalent experience and/or military experience
Ability to work jointly with cross functional teams
Multitasking and attention to detail
Organization and time management
Ability to develop relationships
Must have strong knowledge of MS Excel and MS applications
3+ years' experience in a support agreement renewal role.
Knowledge of OEM Services and distributor related tools
Your future at Presidio
Joiningâ¯Presidioâ¯means stepping into aâ¯culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inâ¯AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here,â¯your impact is real.â¯Whether you're harnessing the power ofâ¯Generative AI, architecting resilientâ¯digital ecosystems, or drivingâ¯data-driven transformation, you'll be part of a team that is shaping the future.
Ready to innovate? Let's redefine what's next-together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit *****************
*****
Applications will be accepted on a rolling basis.
Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.
To read more about discrimination protections under Federal Law, please visit:
************************************************************************************************
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to
************************
for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to
************************
.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note:
Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
#LI-AV1
Facilities and Branch Services Specialist
Remote job
Description Are you ready to play a key role in shaping the growth and success of our branch network? As a Branch Services & Real Estate Specialist, you will support the Branch Services Manager in lease negotiations, site selection, branch relocations, and operational support for our nationwide locations. This position blends commercial real estate expertise with branch operations, giving you the opportunity to impact both our expansion strategy and day-to-day success of our branch network. If your background includes managing numerous commercial real estate projects in a multi-state environment then Come Begin Your Story as Branch Services & Real Estate Specialist. If your background includes managing numerous commercial real estate projects in a multi-site environment then Come Begin Your Story as “Branch Services & Real Estate Specialist”. What You Will Do:
Assist with identifying and recommending site locations for new and relocating branches by gathering and analyzing market data, coordinating with local brokers, and assessing operational needs.
Lead and support lease negotiations with landlords to secure favorable terms.
Partner with internal teams and external vendors to coordinate branch relocations, remodels, and key operational needs (includes managing timelines, approvals, and vendor deliverables).
Oversee branch signage and branding to ensure compliance with corporate, legal, and marketing standards.
Monitor and evaluate branch supply and service portals for efficiency, pricing, and availability.
Provide support to lease administration and branch operations teams to ensure consistency and smooth processes across all sites.
Manage limited facility-related needs such as coordinating routine branch maintenance or verifying completion of work.
What We Are Looking For:
3 - 5 years of experience in commercial real estate, branch operations, or lease administration in a multi-state environment.
Experience negotiating leases, coordinating projects across multiple locations, and working with brokers and vendors.
Strong organizational skills with attention to detail and the ability to manage multiple priorities.
Solid computer skills (MS Office Suite); ability to learn layout/design software (GIZA).
Excellent written and verbal communication skills; Spanish a plus.
A process-oriented mindset with the ability to build workflows and standard procedures.
What We Offer: TOP-of-the-line training - We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good stewards of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today! This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.
Auto-ApplyTravel Services Specialist
Remote job
We are seeking Travel Services Specialists to assist clients with planning and booking travel. This fully remote position offers flexibility, collaboration, and professional growth.
Key Responsibilities:
Manage customized itineraries and bookings.
Provide recommendations tailored to client needs.
Arrange flights, hotels, cruises, and tours.
Offer professional client communication and support.
Resolve issues promptly.
Stay current on travel industry updates via training.
Collaborate with team and suppliers.
Qualifications:
Strong client service and communication skills.
Reliable technology and internet connection.
Hospitality or service background a plus.
What We Offer:
Professional training and onboarding.
Remote flexibility.
Opportunities for advancement.
Travel industry perks.
Specialist II, Application Managed Services
Remote job
For this role, the new hire will be providing essential support to clients using NG Practice Management. They will be answering medical billing questions related to the software functionality and providing claims clearinghouse support. Additionally, the candidate will be required to work cross-functionally with internal teams to assist in addressing client needs.
Software and/or technical support experience is preferred for this position. It is crucial that the candidates have hands-on experience with the NextGen EPM application. Experience in a medical office or familiarity with the medical billing process is highly desirable. Lastly, customer service experience is something we value greatly for this role.
Collaborate with teams to develop strategy for client specific roadmap, product optimizations, new product implementation, and software upgrades, and change management.
Assess current system workflows and configurations; identify opportunities for alignment with NextGen best practices and model build system.
Develop departmental implementation tools and artifacts; scope and perform custom template and software programming utilizing software development best practices.
Implement new software and upgrade the NextGen application suite.
Deliver application-level support and expertise to clients during active implementation by conducting system configurations, testing, training, go live support, and post implementation issue resolution.
Prepare, lead and execute presentations, training, and work sessions with a strong command of the audience both internally and externally.
25%-50% travel may be required, depending on client requirements and business needs.
Flexible hours including weekend work may be required with advance notice.
Perform other duties that support the overall objective of the position.
Education Required:
Bachelor's Degree.
Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
3-5 years' experience in relevant discipline such as: implementation and training, consulting, health care/private practice, or healthcare IT providing similar services/products.
License/Certification Required:
NextGen Certified Professional within 90 days of onboarding. Established NextGen Certified Professional is a plus.
Knowledge, Skills & Abilities:
Knowledge of: Healthcare IT software implementation and training. Software applications, workflows, system configuration, client training, and troubleshooting resolution best practices.
Skill in: Building relationships; interpersonal, written, and visual communication; analytical, problem solving, detail oriented, troubleshooting, project & time management, and presentation skills.
Ability to: Drive projects to a successful outcome both in a team environment and independently. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups. Recognize and diffuse stressful situations. Quickly assess client sensitivities, communication style, and organizational culture and adapt project to ensure success. Be passionate about contributing to an organization focused on continuously improving client experiences. Ability to balance competing priorities and multiple projects in a fast-paced environment.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyPortfolio Specialist - Master Servicing (On-site)
Remote job
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Portfolio Specialist - Master Servicing is responsible for supporting a client relationship within the master servicing department. This position will assist the client with data management, remittance reconciliation, loan accounting, and other master servicing functions through the product lifecycle. Additional responsibilities include advocating for the client with both internal and external parties.
Principal Duties:
* Serve as a secondary, empowered point of contact for a designated client or group of clients.
* Oversee incoming and outgoing funding flow of loans through use of SBO.net.
* Review and manage key loan fields and work with servicers, originators, vendors, and other third parties to obtain specific information to improve and maintain the integrity of data.
* Perform monthly reconciliation of the portfolio and resolve any loan level variances by working with the primary servicer and the client.
* Manage cash flow between incoming servicer remittances and outgoing remittances to the owner to mitigate losses.
* Recommend business process improvements to the Sr. Portfolio Manager based on knowledge of available products, services, and systems and experience.
* Assist clients with outgoing strategies such as loan sales or securitization by working with vendors to provide updated information, requesting additional information from servicers, and aggregating data into a single source file or location as expediently as possible.
* Set and manage expectations with clients and management of ongoing projects and tasks.
* Use documented processes and procedures and identify management controls to ensure compliance.
* Assist the master servicing team in assimilating new portfolios from other clients.
* Performs related duties as assigned by management.
* These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.
Education and Experience
* Bachelor's Degree in a business discipline related to the position is preferable.
* Candidates without a bachelor's degree but with extensive work experience will also be considered.
* 2-4 years' experience in master servicing or with SBO.net.
Knowledge, Skills, and Abilities
* Strong business communication skills with an ability to work well in a collaborative environment.
* Strong skills in Excel.
* Experience with investor reporting, and residential mortgage servicing.
* Prior work experience performing business, data, and/or statistical analysis is a plus.
* Experience with SQL, Snowflake, and PowerPoint a plus.
* Natural entrepreneurial interest is a plus.
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
A good faith estimate of the compensation is:
53,700.00 - 86,520.00
Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.
Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
* Medical, dental, and vision insurance
* Health Savings Account with employer contribution
* 401(k) Retirement plan with employer match
* Paid Maternity Leave/Parental Bonding Leave
* Pet insurance
* Adoption Assistance
* Tuition reimbursement
* Employee Loan Program
* The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyPortfolio Specialist - Master Servicing (On-site)
Remote job
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Portfolio Specialist - Master Servicing is responsible for supporting a client relationship within the master servicing department. This position will assist the client with data management, remittance reconciliation, loan accounting, and other master servicing functions through the product lifecycle. Additional responsibilities include advocating for the client with both internal and external parties.
Principal Duties:
Serve as a secondary, empowered point of contact for a designated client or group of clients.
Oversee incoming and outgoing funding flow of loans through use of SBO.net.
Review and manage key loan fields and work with servicers, originators, vendors, and other third parties to obtain specific information to improve and maintain the integrity of data.
Perform monthly reconciliation of the portfolio and resolve any loan level variances by working with the primary servicer and the client.
Manage cash flow between incoming servicer remittances and outgoing remittances to the owner to mitigate losses.
Recommend business process improvements to the Sr. Portfolio Manager based on knowledge of available products, services, and systems and experience.
Assist clients with outgoing strategies such as loan sales or securitization by working with vendors to provide updated information, requesting additional information from servicers, and aggregating data into a single source file or location as expediently as possible.
Set and manage expectations with clients and management of ongoing projects and tasks.
Use documented processes and procedures and identify management controls to ensure compliance.
Assist the master servicing team in assimilating new portfolios from other clients.
Performs related duties as assigned by management.
*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.
Education and Experience
Bachelor's Degree in a business discipline related to the position is preferable.
Candidates without a bachelor's degree but with extensive work experience will also be considered.
2-4 years' experience in master servicing or with SBO.net.
Knowledge, Skills, and Abilities
Strong business communication skills with an ability to work well in a collaborative environment.
Strong skills in Excel.
Experience with investor reporting, and residential mortgage servicing.
Prior work experience performing business, data, and/or statistical analysis is a plus.
Experience with SQL, Snowflake, and PowerPoint a plus.
Natural entrepreneurial interest is a plus.
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
A good faith estimate of the compensation is:
53,700.00 - 86,520.00
Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.
Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
Auto-ApplyHospital Sales Specialist, CARE - Cincinnati
Remote job
Chiesi USA
Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.
At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.
Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.
Who we are looking for
This is what you will do
To be selling agent within assigned territory, meet all sales objectives for Chiesi USA, Inc.'s promoted hospital products, and uphold standards and expectations of Chiesi USA.
You'll be responsible for:
Quarterly/Annual Sales Objectives Attainment & Promotion:
Calls on targeted customers and promotes/sells Chiesi USA products in accordance with approved methods within assigned geographical territory
Exceeds sales goals and assigned quarterly and yearly objectives within territory
Conducts in-services
Navigates hospital formulary process
Implements business plans for territory to meet goals established at territory, and/or national levels
Establishes and maintains professional relationships with targeted medical centers, pharmacies, physicians, medical staff, and others
Develops influential customers as local advocates
Schedules and conducts effective meetings with targeted customers and peers
Implements special programs within territory to maximize sales opportunities (e.g. speaker's bureau programs, symposia, and displays at conventions)
Continuously modify sales and retention strategies and plans to ensure optimal business outcomes and "win-win" results for physicians and company market providers
Partners and leverages Chiesi's internal teams to meet customer needs and move the selling process forward
Territory Planning & Reporting:
Develops, updates, and adheres to territory business plans
Prepares various reports and presentations for management as required
Prepare and present monthly sales reports, identifying trends, additional business opportunities, and obstacles to new business growth
Development & Administration:
Rapidly gains proficiency with products and sales tools (visual aids, clinical reprints, technical data, educational materials, etc.) to demonstrate a high degree of competence and knowledge to a highly trained and sophisticated audience
Manages budget for territory within assigned Company guidelines
Responds in timely manner to all management and customer requests
You will need to have
Bachelor's Degree from a four-year accredited university
Minimum: Two years' pharmaceutical industry sales experience
Excellent communication (interpersonal and public speaking) skills.
Proven organizational and territory management skills
Strong relationship building skills
Proficiency with presenting scientific information utilizing visual aids, clinical reprints and technical data is a necessity
Basic computer skills (Microsoft Office)
Successful completion of new hire training and the ability to pass product knowledge tests
Skillfully plans, prioritizes and executes multiple responsibilities with minimal supervision in a highly dynamic work environment
Must have valid driver's license and maintain acceptable driving record.
Thorough knowledge of healthcare regulations, compliance standards, and hospital credentialing processes. This includes obtaining and maintaining the necessary hospital credentials to access and operate within healthcare institutions. Credentialing includes successful completion of a drug test, including testing for marijuana.
We would prefer for you to have
Experience in Specialty pharmaceutical sales industry
Location
Field-Based/Remote position, up to 60% travel as necessary to meet job requirements; Covering the Cincinnati and Columbus, OH Territory. #LI-Remote
Compensation
The annual base pay for this position ranges from $150,600 to $165,660. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
What we offer
No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way. We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive. Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.
-