Host/Hostess
Host/hostess job in Grosse Pointe, MI
Job Description
New restaurant alert! Daily Jam is a breakfast/brunch concept! Store operation hours are 7 am - 3 pm daily.
We are Now Hiring passionate, friendly individuals who welcomes guests and ensures that first and last impressions are being met.
Seats guests in a timely manner and manages seating chart to restaurant flow. Excellent guest service skills, positive attitude, patience and telephone etiquette are required.
Host / Hostess
Host/hostess job in Ann Arbor, MI
Job Description
Here at The Chop House, a Mainstreet Ventures restaurant, our mission is to consistently exceed guest expectations by providing memorable dining experiences in creative and distinctive restaurants.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
If you have a real commitment to high standards, let's talk!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
An equal opportunity employer.
The Chop House (MSV) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At The Chop House (MSV) you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess
Host/hostess job in Ann Arbor, MI
At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!
Now Hiring Full Time & Part Time:
Hosts / Hostesses
If you are:
A strong Team Player
A Good communicator
Organized with a great attention to detail
At least 16 years old
we want to hear from you!
RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews!
When you bring your great attitude and work ethic to Red Robin, you will enjoy:
Flexible Hours
Fun & Exciting Workplace
Advancement Opportunities
We are a Franchisee of Red Robin and an Equal Opportunity Employer
At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!
Now Hiring Full Time & Part Time:
Hosts / Hostesses
If you are:
A strong Team Player
A Good communicator
Organized with a great attention to detail
At least 16 years old
we want to hear from you!
RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews!
When you bring your great attitude and work ethic to Red Robin, you will enjoy:
Flexible Hours
Fun & Exciting Workplace
Advancement Opportunities
We are a Franchisee of Red Robin and an Equal Opportunity Employer
Host / Hostess
Host/hostess job in Ann Arbor, MI
Job Description
The Palio, our namesake, is a celebrated Italian horse race that runs through Siena, Italy twice each year and is the inspiration for our robust food and spirits. Palio is not just a restaurant, it's a way of life! Palio is bold, vibrant, and embodies the spirit of The Palio di Siena horse race. It is full of life, emotions and energy.
Palio features authentic Tuscan-style cuisine that includes large pizzas made from our industrial gas fired stone pizza oven, bolognese, carbonara, lasagna, and many other re-invented classics prepared with freshly cut herbs from Palio's own in-house herb garden. The wine and beverage list includes craft beer, unique hand-crafted cocktails and extensive wine and grappa lists.
We prepare food from our all scratch kitchens and our head chef offers creative features with a focus on seasonal, local produce. Our mission is to consistently exceed our guest's expectations by providing memorable dining experiences in each of our creative and distinctive restaurants.
NOW HIRING:
Host / Hostesses
We're looking for outgoing people with great people skills who have an eye for detail and quality.
High volume experience is preferred as well as the ability to work in all stations.
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
We are an equal opportunity employer
Palio is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Palio you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess
Host/hostess job in Ann Arbor, MI
Here at The Chop House, a Mainstreet Ventures restaurant, our mission is to consistently exceed guest expectations by providing memorable dining experiences in creative and distinctive restaurants.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
If you have a real commitment to high standards, let's talk!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
An equal opportunity employer.
The Chop House (MSV) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At The Chop House (MSV) you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Here at The Chop House, a Mainstreet Ventures restaurant, our mission is to consistently exceed guest expectations by providing memorable dining experiences in creative and distinctive restaurants.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
If you have a real commitment to high standards, let's talk!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
An equal opportunity employer.
The Chop House (MSV) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At The Chop House (MSV) you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host/Hostess- Travis Pointe Country Club
Host/hostess job in Ann Arbor, MI
Job Details Travis Pointe Country Club - Ann Arbor, MIDescription
Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive.
Travis Pointe Country Club, located in Ann Arbor, Michigan, and managed by Bobby Jones Links, is hiring for Hosts/Hostesses. Built in 1977, Travis Pointe is one of the state's elite private clubs, featuring four season amenities, including indoor and outdoor pools, 4 indoor courts and outdoor large tennis complex, aquatics facility, indoor golf simulators, and a fitness center.
Travis Pointe has hosted the LPGA Volvik Championship, as well as numerous tournaments throughout the years, including the EPSON Tour, the Michigan Amateur Championship, the Women's Western Amateur, the Women's Michigan Open, US Mid-Amateur qualifying, and numerous US Open and US Senior Open qualifiers.
Primary responsibilities of the Host/Hostess at Travis Pointe Country Club include:
Greet and seat members and guests with a friendly and welcoming demeanor.
Knowledgeable of table numbers, section numbers, and proper table rotation.
Inspect dining room prior to opening to ensure cleanliness, proper setup, and presentation.
Organize the Host/Hostess station.
Ensure menus and wine lists are clean and presentable.
Manage the guest reservation book and system.
Assist servers that are busy or overloaded.
Bus and reset tables.
Frequently check the restrooms for cleanliness and supplies.
Qualifications
Required Skills
Evaluation of customer satisfaction and responsiveness.
Readiness and flexibility to assist where needed.
Punctual and accommodating.
Strong multi-tasking skills.
PHYSICAL DEMANDS & WORK ENVIRONMENT REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
Occasionally lift up to 25 lbs. and to lift overhead and push/pull, move lighter objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may:
Be exposed to outside weather conditions.
Noise level in the work environment is frequently loud
Host / Hostess
Host/hostess job in Ann Arbor, MI
Job Description
Real Seafood is where the coastlines of the Atlantic Ocean, the Great Lakes, and the Gulf of Mexico meet and features a menu teeming with the area's largest variety of fresh-caught fish and seafood.
NOW HIRING:
HOSTS / HOSTESSES
We're looking for the very best!
If you are a polished professional who has an eye for detail and a willingness to learn and adopt our standards, we want to hear from you!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
We are an equal opportunity employer.
Real Seafood is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Real Seafood you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess - Experienced Required
Host/hostess job in Ann Arbor, MI
Job Description
Carson's American Bistro is an eclectic American restaurant featuring a wide array of American favorites: Prime Rib, USDA Angus steaks, chicken, pork, fish, seafood and a variety of fresh salads.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
If you have a real commitment to high standards, let's talk!
An equal opportunity employer.
Carson's is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Carson's you can grow your career with us.
We offer great restaurant culinary careers for line cooks (concinero / cocinera) who have back of house cooking, chef, sauté cook or grill cook kitchen experience in a high volume restaurant environment.
Restaurant Host-Hostess
Host/hostess job in Ferndale, MI
Job Description
If you're enthusiastic and motivated with a friendly demeanor and have the ability to work well in a team environment, you'll fit right into this host/hostess role! Excellent communication skills and a warm, courteous manner are needed for speaking with guests, answering phone inquiries, and making accurate reservations.
One of your key duties will be to meet and greet guests warmly as they enter the restaurant and walk them to their seats. If you are considered a team player who is always willing to help out coworkers and perform other duties as needed, we'd like to meet with you. Show us you're the right person for this exciting role by filling out an application today.
Compensation:
$12 - $15 hourly
Responsibilities:
Guide diners to their seats and make sure everyone has the correct number of menus, utensils, napkins, and filled water glasses
Handle booking of reservations, be quick to solve seating problems, and troubleshoot any phone inquiries from customers
Acknowledge all customers warmly immediately upon arrival to ensure their first impression of the restaurant is positive
Assist with clearing plates off tables and getting tables ready for the next guests
Respond to questions about the menu and memorize the daily specials whenever needed
Take carryout orders and online orders
Qualifications:
Adapt easily to working in a fast-paced team environment with long hours of standing on feet and moving around
Must possess a high school diploma or equivalent GED and should speak English well
Skills needed for this role include excellent people skills, time management, organization skills, and the ability to handle customer requests and situations quickly with a pleasant demeanor
Some restaurant, hospitality, and/or food services industry experience is preferred
About Company
We are a growing restaurant group built on the foundation of experienced leadership and a dedication to team success. We pride ourselves on professionalism and offer exciting opportunities for career growth, including potential profit sharing.
Host / Hostess
Host/hostess job in Livonia, MI
JOIN THE TWIN PEAKS TEAM
Twin Peaks takes pride in serving our guests and providing opportunities for our team. If you're looking for a personally and financially rewarding career, Twin Peaks has a position for you.
We are Now Hiring:
Host / Hostesses
As a host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Equal Opportunity Employer
JOIN THE TWIN PEAKS TEAM
Twin Peaks takes pride in serving our guests and providing opportunities for our team. If you're looking for a personally and financially rewarding career, Twin Peaks has a position for you.
We are Now Hiring:
Host / Hostesses
As a host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Equal Opportunity Employer
Host / Hostess
Host/hostess job in Dexter, MI
Job Description
Welcome to 42 North Social House, Dexter's premier destination for connecting with friends & family, experiencing new & exciting cuisine and sipping on carefully chosen beverage selections all in the heart of downtown. Nestled in an iconic location, our restaurant seamlessly blends tradition with contemporary flair, offering a captivating atmosphere that welcomes locals and visitors alike.
Our chef, John Fisher, leads a curated scratch kitchen, utilizing locally sourced ingredients to create tantalizing dishes that showcase freshness and quality with every bite.
NOW HIRING:
Hosts / Hostesses
Come join our team!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
We are an equal opportunity employer
42 North Social House is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At 42 North Social House you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess
Host/hostess job in Livonia, MI
Overview JOIN A WINNING TEAM! Host This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valued Qualifications Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior restaurant experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE Posted Salary Range Starting from USD $12.48/Hr. Tipped Position This position earns tips
Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior restaurant experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE
Host/Hostess
Host/hostess job in Northville, MI
Role Description: We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants! Responsibilities: * You love a job where you can interact with people and make their day * Teamwork is important to you. You are enthusiastic and upbeat
* A great host can work quickly, multi-task and communicate well with others
* You will be a great addition to an amazing work environment because you love to work on your feet and you realize that small things make all the difference
Qualifications:
* Ability to amaze guests with your exceptional hospitality skills
* Demonstrated Time Management excellence
Receive pay that grows along with countless career growth opportunities. Come join our team!
Host or Hostess
Host/hostess job in Detroit, MI
Slows Bar Bq is looking for experienced hosts to welcome our guests!
Requirements
Warmly and graciously greet all guests upon arrival
Manage wait lists and reservations
Accurately quote wait times.
Page customers when their table becomes available.
Assist with clearing and setting of tables.
Perform regular spot sweeps to maintain clean and presentable dining room.
Answer phones warmly and graciously within three rings.
Schedule reservations.
Maintain awareness of weather conditions and their impact on outdoor seating.
Accurately record messages for managers/owners.
Accommodate special seating requests for guests whenever possible.
Thank guests as they leave and invite them to return.
Highly organized, able to manage multiple priorities
Night and weekend availability required
Benefits
Flexible scheduling - great for students
Opportunity for advancement to lucrative server or bartender positions
Medical and Dental insurance for full-time employees
Auto-ApplyHost/Hostess
Host/hostess job in Highland, MI
Suser Restaurant Group Host/Hostess Job Description Suser Restaurant Group invites you to join the team providing amazing food and service to our guests who are treated like family! Host/Hostess (Host) Job Details: The Hosts role is to ensure the guests are greeted with warmth, seated and served. They are responsible for ensuring that our guests enjoy an excellent dining experience. To be successful in this role, the Host must be engaging and genuinely interested in the success of Suser Restaurant Group!
Requirements/Qualifications:
Professional appearance, positive attitude
Work well in a team environment
Dependable, reliable means of transportation
Reliable and flexible with work schedule, work days, nights, weekends, holidays
Able to take direction, multi-tasking, organizational skills
Ability to stand, bend reach and walk for long periods of time
Ability to lift up to 30lbs
Good conversational skills with an outgoing personality
Desire to grow and learn within the restaurant and hospitality industry
Education and Experience Requirements:
High school graduate or equivalent is preferred
Some restaurant experience preferred
Host/Hostess
Host/hostess job in Northville, MI
Role Description:
We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants!
Responsibilities:
You love a job where you can interact with people and make their day
Teamwork is important to you. You are enthusiastic and upbeat
A great host can work quickly, multi-task and communicate well with others
You will be a great addition to an amazing work environment because you love to work on your feet and you realize that small things make all the difference
Qualifications:
Ability to amaze guests with your exceptional hospitality skills
Demonstrated Time Management excellence
Receive pay that grows along with countless career growth opportunities. Come join our team!
Host / Hostess
Host/hostess job in Brighton, MI
Job Description
The Stillwater Grill is much more than a restaurant with a bar. We give our guests a place to connect with others while enjoying a great atmosphere and exceptional food prepared with a creative touch.
Our goal is to increase & exceed our guests' expectations! We serve the best food by our well trained & friendly staff in a clean, comfortable atmosphere.
NOW HIRING:
HOSTS / HOSTESSES
We're looking for the very best! If you are a polished professional who has an eye for detail and a willingness to learn and adopt our standards, we want to hear from you!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
For more information about our company, visit: ******************
An Equal Opportunity Employer.
Stillwater Grill (MSV-SW) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Still Water you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess
Host/hostess job in Canton, MI
The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience.
Primary Responsibilities
Including, but not limited to:
Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor.
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy.
Stay organized, think and act with purpose and a sense of urgency.
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go.
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift.
Assist management team in ensuring maximum profitability through daily operations.
Ensure compliance of established goals through direction and continual communication.
Responsible for seating Guests and controlling the flow of the restaurant.
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job.
Effective operation and use of the phone, intercom, paging, and headphone systems.
Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables.
Ensure that floors are clean and dry.
Responsible for assisting with any To Go items including ordering, packaging, and cash handling.
Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.).
Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.).
Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews.
Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws.
Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes.
Other duties as assigned.
Position Qualifications
High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Skills & Specifications
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training).
Must possess all necessary technical skills required to effectively work in the FOH position.
Required:
Working knowledge and application of core company values, policies, and procedures.
Ability to exercise discretion and independent judgment with respect to challenging situations.
Basic computer knowledge of Front of House (FOH) systems.
Lead by positive example, acting in a professional, courteous manner at all times.
Excellent verbal and written communication skills.
Proficiency in basic math and time management.
Physical Demands
Legend:
R (Not Applicable) - Activity is rarely/not required in this position (0 - 2 hrs/month)
O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Activity
Frequency
Activity
Frequency
Standing
C
Climbing
F
Walking
C
Crawling
F
Sitting
O
Squatting
F
Handling/Fingering
F
Kneeling
F
Reaching Out/Up/Down
F
Bending
F
Lift/Move Objects up to 25 lbs.
F
Lift/Move Objects greater than 25 lbs.
O
Essential Functions
To perform this job successfully, the Team Member must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Work Environment
The work environment is that of the restaurant operation, including moderate to varying noise, crowds, wet floors, and temperature extremes.
Job Description Position Summary
The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience.
Primary Responsibilities
Including, but not limited to:
Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor.
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy.
Stay organized, think and act with purpose and a sense of urgency.
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go.
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift.
Assist management team in ensuring maximum profitability through daily operations.
Ensure compliance of established goals through direction and continual communication.
Responsible for seating Guests and controlling the flow of the restaurant.
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job.
Effective operation and use of the phone, intercom, paging, and headphone systems.
Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables.
Ensure that floors are clean and dry.
Responsible for assisting with any To Go items including ordering, packaging, and cash handling.
Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.).
Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.).
Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews.
Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws.
Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes.
Other duties as assigned.
Position Qualifications
High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Skills & Specifications Experience/Training:
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training).
Must possess all necessary technical skills required to effectively work in the FOH position.
Required:
Working knowledge and application of core company values, policies, and procedures.
Ability to exercise discretion and independent judgment with respect to challenging situations.
Basic computer knowledge of Front of House (FOH) systems.
Lead by positive example, acting in a professional, courteous manner at all times.
Excellent verbal and written communication skills.
Proficiency in basic math and time management.
Physical Demands
Legend:
R (Not Applicable) - Activity is rarely/not required in this position (0 - 2 hrs/month)
O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Activity
Frequency
Activity
Frequency
Standing
C
Climbing
F
Walking
C
Crawling
F
Sitting
O
Squatting
F
Handling/Fingering
F
Kneeling
F
Reaching Out/Up/Down
F
Bending
F
Lift/Move Objects up to 25 lbs.
F
Lift/Move Objects greater than 25 lbs.
O
Essential Functions
To perform this job successfully, the Team Member must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Work Environment
The work environment is that of the restaurant operation, including moderate to varying noise, crowds, wet floors, and temperature extremes.
Bartender
Host/hostess job in Ann Arbor, MI
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Bartender greets guests, learns their preferences, answers questions, recommends menu items, and prepares and serves beverages and food. Additionally, the bartender upsells items, creates recipes, utilizes proper equipment, and handles basic cleaning duties.
Duties & Responsibilities:
Prepares alcoholic or non-alcoholic beverages and serves tables as needed
Interacts with customers, takes orders, and serves snacks and drinks
Assesses customers' needs and preferences and makes recommendations
Mixes ingredients to prepare cocktails
Plans and presents bar menu
Checks customers' identification and confirms it meets legal drinking age
Restocks and replenishes bar inventory and supplies
Stays guest focused and nurtures an excellent guest experience
Ability to keep the bar organized, stocked, and clean
Ability to lift and/or move up to 50 lbs.
Ability to sit, stand, or walk for extended periods of time
Requirements
Qualifications:
Complies with all state food and beverage regulations (alcohol training and current certificate)
Proven work experience as a bartender
Excellent knowledge of mixing, garnishing, and serving drinks
Computer literacy
Fluency in a second language is a plus
Positive attitude and excellent communication skills
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing
- Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart
- Be kind, passionate and hospitable.
Be Accountable
- Take ownership and deliver results.
Aim Higher
- Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences
- Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $10.00
Barback
Host/hostess job in Ann Arbor, MI
Job Description
In this highly visible role, you're acting as the entire support system for the bartenders at some of the busiest and best bars and restaurants in Ann Arbor. You're constantly on the move - filling, carrying, emptying - and your commitment to quality is unparalleled. Bringing a strong sense of urgency and understanding of overall operations is critical to your success. Your efficiency can be directly tied to the revenue generated during the shift. You play an integral role in the team - at Watershed Hospitality we truly do work together and treat everyone with respect. You're a self-starter who knows what to do and when to do it; an exceptional Barback can predict the future and mitigate emergent situations (at least when it comes to the bar!)
Responsibilities:
Takes initiative to complete work in a timely and consistent manner
Constantly moving and observing in this physically challenging role; demonstrates a high energy level
Brings meticulous attention to detail and commitment to cleanliness to every shift
Works autonomously to support the bartender
Has general knowledge of bar operations
Comfortable taking direction and pleasant about following instruction in a noisy, fast-paced, high-volume bar
Brings a positive attitude every shift and treat everyone (clients and colleagues alike) with respect
Acts as integral part of the team: liaise between servers, bussers and kitchen staff to ensure seamless customer experience
Maintains composure, remains calm and patient despite dynamic, fast-paced environment
Brings A-game to every shift; serves guests with a calm sense of urgency
Performs opening and closing duties with timeliness, thoroughness and attention to detail
Set up team for success; ensure bar and supplies are stocked for next shift
Displays infectious energy and initiative - brings the hustle
Requires constant movement between kitchen, bar and floor and up/down stairs
Need to know:
-In this role you will be constantly moving; the job demands lots of heavy lifting, bending, twisting, pulling, pushing
-Must be available for ALL University of Michigan football home games
-Barback shifts are predominantly evening/night shifts; this position requires night time availability
-Must be available for all U of M football HOME GAMES
-Highly physical in nature
-You will be asked to lift up to 50 lbs at a time (glassware, garbage, boxes of liquor bottles, kegs)
-Experience needed:
Barback experience or exposure to bar operations preferred
Benefits:
Fun place to work!
Meal benefits
Competitive pay and provided uniforms