The next time you enjoy your restaurant visit, the odds are that a host/hostess was responsible. These professionals are responsible for greeting visitors, welcoming them, and assigning a table. Hosts are known for their charming smiles and kind demeanor.
They are critical to restaurants because they're the first point of contact. Their reception determines the tempo of the guest's experience. Besides welcoming, hosts are also responsible for keeping track of guests and their service throughout their stay.
Little things go into making a hosts' job effective, like giving guests menus and explaining why there's a delay in the service. Hosts may also need to appease angry customers and turn their negative experiences into positive ones.
You can become a host with almost any educational qualification. However, you'll need a bachelor's degree if you want to secure high paying supervisory roles. You'll also need skills like communication, interpersonal relationships, and time management.
There is more than meets the eye when it comes to being a host/hostess. For example, did you know that they make an average of $10.35 an hour? That's $21,521 a year!
Between 2018 and 2028, the career is expected to grow 14% and produce 775,300 job opportunities across the U.S.
There are certain skills that many host/hostesses have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed physical strength, communication skills and customer-service skills.
When it comes to the most important skills required to be a host/hostess, we found that a lot of resumes listed 27.3% of host/hostesses included menu items, while 9.1% of resumes included seat guests, and 8.9% of resumes included to-go orders. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the host/hostess job title. But what industry to start with? Most host/hostesses actually find jobs in the hospitality and health care industries.
If you're interested in becoming a host/hostess, one of the first things to consider is how much education you need. We've determined that 22.9% of host/hostesses have a bachelor's degree. In terms of higher education levels, we found that 1.0% of host/hostesses have master's degrees. Even though some host/hostesses have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a host/hostess. When we researched the most common majors for a host/hostess, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on host/hostess resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a host/hostess. In fact, many host/hostess jobs require experience in a role such as cashier. Meanwhile, many host/hostesses also have previous career experience in roles such as sales associate or customer service representative.