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Become A Host/Waiter

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Working As A Host/Waiter

  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Getting Information
  • Selling or Influencing Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Outdoors/walking/standing

  • $26,647

    Average Salary

What Does A Host/Waiter Do

Waiters and waitresses take orders and serve food and beverages to customers in dining establishments.

Duties

Waiters and waitresses typically do the following:

  • Greet customers, present menus, and explain daily specials to customers
  • Answer questions related to menu
  • Take food and beverage orders from customers
  • Relay food and beverage orders to the kitchen staff
  • Prepare drinks and food garnishes
  • Carry trays of food or drinks from the kitchen to the dining tables
  • Remove dirty dishes and glasses, and clean tables after customers finish meals
  • Prepare itemized checks and take payments from customers
  • Set up dining areas, refill condiments, and stock service areas

Waiters and waitresses, also called servers, are responsible for ensuring that customers have a satisfying dining experience. The specific duties of servers vary with the establishment in which they work.

In casual-dining restaurants that offer simple menu items, such as salads, soups, and sandwiches, servers provide fast, efficient, and courteous service. In fine-dining restaurants, where more complicated meals are prepared and are often served over several courses, waiters and waitresses emphasize personal, attentive treatment at a more leisurely pace. For example, they may suggest a beverage choice such as a wine recommendation with certain foods.

Waiters and waitresses may meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies, or talk about any food safety concerns. They also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.

In establishments where alcohol is served, waiters and waitresses verify the age of customers and ensure that they meet legal requirements for the purchase of alcohol.

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How To Become A Host/Waiter

Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.

Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.

Education

No formal education is required to become a waiter or waitress.

Training

Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.

Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.

Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.

Important Qualities

Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.

Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.

Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.

Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.

Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.

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Host/Waiter Jobs

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Host/Waiter Career Paths

Host/Waiter
Crew Member Technician Specialist
Account Manager
5 Yearsyrs
Hostess Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Delivery Driver Maintenance Technician Service Manager
Branch Manager
6 Yearsyrs
Security Officer Technician Operations Manager
Business Development Manager
9 Yearsyrs
Warehouse Worker Warehouse Manager General Manager
Business Manager
7 Yearsyrs
Hostess Delivery Driver Front Desk Agent
Catering Sales Manager
5 Yearsyrs
Prep Cook Sous Chef General Manager
Chief Executive Officer
9 Yearsyrs
Prep Cook Chef Executive Chef
Director Of Food And Beverage
9 Yearsyrs
Clerk Account Manager Business Developer
Entrepreneur
5 Yearsyrs
Construction Worker Self-Employed Kitchen Manager
FOH Manager
5 Yearsyrs
Material Handler Operation Supervisor Assistant General Manager
Food And Beverage Manager
5 Yearsyrs
Package Handler Operations Manager General Manager
Food Service Director
9 Yearsyrs
Material Handler Production Technician Food Service Worker
Food Service Manager
5 Yearsyrs
Delivery Driver Service Technician Service Manager
General Manager
7 Yearsyrs
Package Handler Security Officer Account Manager
Marketing Manager
5 Yearsyrs
Warehouse Worker Security Officer Account Manager
Product Manager
7 Yearsyrs
Crew Member Specialist Account Manager
Sales Manager
5 Yearsyrs
General Manager Account Executive
Sales/Marketing
5 Yearsyrs
Security Officer Account Manager Account Executive
Territory Manager
7 Yearsyrs
General Manager Driver Instructor
Training Manager
5 Yearsyrs
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Host/Waiter Demographics

Gender

Male

86.6%

Female

10.7%

Unknown

2.7%
Ethnicity

White

57.5%

Hispanic or Latino

19.0%

Black or African American

10.1%

Asian

9.3%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

55.5%

French

13.3%

Korean

4.7%

Italian

4.7%

Portuguese

3.1%

Vietnamese

3.1%

German

3.1%

Chinese

2.3%

Greek

1.6%

Russian

1.6%

Arapaho

0.8%

Filipino

0.8%

Hebrew

0.8%

Cantonese

0.8%

Hindi

0.8%

Tagalog

0.8%

Arabic

0.8%

Mandarin

0.8%

Albanian

0.8%
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Host/Waiter Education

Schools

University of North Texas

9.5%

University of Phoenix

8.4%

Southern Connecticut State University

5.3%

Florida State College at Jacksonville

5.3%

Houston Community College

5.3%

University of Texas at Austin

5.3%

University of Hawaii at Manoa

5.3%

Liberty University

5.3%

Syracuse University

4.2%

University of Alabama

4.2%

Central Piedmont Community College

4.2%

East Carolina University

4.2%

University of Nebraska - Lincoln

4.2%

Texas State University

4.2%

Pennsylvania State University

4.2%

Nassau Community College

4.2%

West Virginia University

4.2%

Marshall University

4.2%

Suffolk County Community College

4.2%

Johnson & Wales University

4.2%
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Majors

Business

23.5%

Criminal Justice

7.5%

Communication

7.1%

Psychology

6.2%

Accounting

5.2%

Biology

4.8%

Computer Science

4.6%

Marketing

4.4%

Liberal Arts

4.2%

Education

3.7%

Management

3.7%

Kinesiology

3.5%

General Studies

3.5%

Political Science

3.5%

Graphic Design

3.3%

Nursing

2.9%

English

2.3%

Electrical Engineering

2.1%

Music

2.1%

Health Care Administration

2.1%
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Degrees

Bachelors

40.4%

Other

38.7%

Associate

12.5%

Masters

3.9%

Certificate

2.3%

Diploma

1.1%

Doctorate

0.6%

License

0.4%
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Top Skills for A Host/Waiter

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  1. Customer Service
  2. Kitchen Equipment
  3. Waiter
You can check out examples of real life uses of top skills on resumes here:
  • Gained knowledge on quality customer service, inventory control, management, and operations at family owned and operated business.
  • Communicated effectively with managers, cooks, guests and other waiters while providing exceptional customer service.
  • Provided customer service by explaining menu items, taking orders for drinks/food, and helping with reservations and seating.
  • Assist waitresses -Greet and seat customers -Keep a clean and safe work environment
  • Clean tables and restaurant floor when no other tasks are available.

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Top Host/Waiter Employers

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