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Host/waiter skills for your resume and career

Updated January 8, 2025
3 min read
Host/waiter example skills
Below we've compiled a list of the most critical host/waiter skills. We ranked the top skills for host/waiters based on the percentage of resumes they appeared on. For example, 26.7% of host/waiter resumes contained customer service as a skill. Continue reading to find out what skills a host/waiter needs to be successful in the workplace.

15 host/waiter skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how host/waiters use customer service:
  • Gained knowledge on quality customer service, inventory control, management, and operations at family owned and operated business.
  • Utilized excellent customer service skills and professional work ethic to serve customers and provide superior dining experience.

2. Food Handling

Here's how host/waiters use food handling:
  • Worked closely with management to ensure proper food handling/labeling.
  • Train new cooks and floor stuff on guest service expectations, safety procedures, proper food handling and restaurant protocols.

3. Waiter

Here's how host/waiters use waiter:
  • Performed host and waiter duties keeping customer satisfaction high
  • Seated customers in sections based off a rotating order bearing in mind amount of customers in each section per waiter.

4. Food Orders

Here's how host/waiters use food orders:
  • Greeted customers, supervised staff, took food orders, assisted with inventory and ordering of food and supplies.
  • Greet and seat guests, process and deliver food orders and handle payment transactions while maintaining customer satisfaction.

5. Food Preparation

Here's how host/waiters use food preparation:
  • Follow procedures for safe food preparation, assembly, and presentation while building loyal clientele through friendly interactions and consistent appreciation.
  • Performed opening and closing tasks including food preparation at the beginning of the day and cleaning at closing.

6. Customer Orders

Here's how host/waiters use customer orders:
  • Recorded and confirmed customer orders accurate and efficient food delivery.
  • Assisted with catered events and worked as a server by taking customer orders accurately and communicating requests with the kitchen staff.

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7. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how host/waiters use drink orders:
  • Greet and take customer food and drink orders.
  • Place food and drink orders for guests.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how host/waiters use pos:
  • Trained employees on job duties and POS system.
  • Trained other employees in properly using POS system.

9. To-Go Orders

A to-go order refers to a food or beverage item served in a package, takeout container, or parcel which allows it to be taken away from a restaurant rather than eaten on the premises of the restaurant as a dine-in facility. A to-go order means your order from the restaurant but eat it at home and hence call it a takeout.

Here's how host/waiters use to-go orders:
  • Seat customers, take to-go orders and wait tables
  • Processed and completed all telephone to-go orders.

10. Clean Tables

Here's how host/waiters use clean tables:
  • Clean tables and restaurant floor when no other tasks are available.
  • Clean tables, wash dishes and clean floors after closing.

11. Customer Satisfaction

Here's how host/waiters use customer satisfaction:
  • Followed up to assure customer satisfaction and repeat business.
  • Ensured customer satisfaction while executing tasks efficiently.

12. Bus Tables

Bus tables refers to the process of cleaning restaurant tables after the customer has finished and paid for the meal. This includes cleaning the table of any dirty dishes, wiping down the table and seats, and (sometimes) resetting the table for the next guests.

Here's how host/waiters use bus tables:
  • Wait and bus tables, run food * Seating * Cleaning and Rolling Silverware
  • Bus tables and set-up dining room.

13. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how host/waiters use beverage orders:
  • Entered customers food and beverage orders and request into a computer.
  • Help customers with food and beverage orders.

14. Fine Dining

Here's how host/waiters use fine dining:
  • Served guests visiting Savannah at top fine dining restaurant.
  • Served tables in an upscale, fine dining type of environment Would at times serve as a host.

15. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how host/waiters use telephone calls:
  • Handled telephone calls and in store birthday party orders.
  • Handled telephone calls, payments and in-person orders.
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List of host/waiter skills to add to your resume

Host/waiter skills

The most important skills for a host/waiter resume and required skills for a host/waiter to have include:

  • Customer Service
  • Food Handling
  • Waiter
  • Food Orders
  • Food Preparation
  • Customer Orders
  • Drink Orders
  • POS
  • To-Go Orders
  • Clean Tables
  • Customer Satisfaction
  • Bus Tables
  • Beverage Orders
  • Fine Dining
  • Telephone Calls
  • Seat Guests
  • Customer Complaints
  • Computer System
  • Alcoholic Beverages
  • Sales Taxes
  • Allergies
  • Quality Customer Service
  • PowerPoint
  • Greeting Guests
  • Food Stations
  • Order Slips
  • Customer Inquiries
  • Food Delivery
  • Waiting Tables
  • Phone Orders
  • Menu Selections
  • Cooking Methods
  • Busboy
  • Customer Relations
  • Meal Costs
  • Take-Out Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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