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Hostess Cashier skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical hostess cashier skills. We ranked the top skills for hostess cashiers based on the percentage of resumes they appeared on. For example, 11.7% of hostess cashier resumes contained to-go orders as a skill. Continue reading to find out what skills a hostess cashier needs to be successful in the workplace.

15 hostess cashier skills for your resume and career

1. To-Go Orders

A to-go order refers to a food or beverage item served in a package, takeout container, or parcel which allows it to be taken away from a restaurant rather than eaten on the premises of the restaurant as a dine-in facility. A to-go order means your order from the restaurant but eat it at home and hence call it a takeout.

Here's how hostess cashiers use to-go orders:

Trained to handle cash and food, resolve customer complaints, refund money, handle to-go orders, and adjust bills.
Greeted customers upon arrival, processed to-go orders, handled cash payments, answered phones and other duties as needed.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how hostess cashiers use pos:

Complete knowledge of Micros POS system, including accurately handling cash transactions, cash summary reports, processing cash drops.
Assisted servers in opening and closing duties- Answered incoming phone calls- Greeted and seated customers- Submitted takeout orders- Operated POS system

3. Seat Guests

Seat guests are the act of acknowledging, receiving, and communicating hospitality to a guest. Seating a guest has a long way to go in keeping the guest happy and active.

Here's how hostess cashiers use seat guests:

Greet and seat guest, Maintain a positive attitude, cash out guest, various cleaning duties, record all daily activity
Seat guests that arrive to restaurant, perform cashier duties, and sometimes prepare and cook guests orders if necessary.

4. Food Orders

Here's how hostess cashiers use food orders:

Entered food orders into computerized cash register.
Prepared beverages and expedited food orders.8.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hostess cashiers use customer service:

Position required exceptional customer service and organizational skills and quality assurance capabilities and experience with the ability to build customer loyalty.
Skilled Hostess/Cashier of casual dining duties included providing customer service, cash management & inventory control.

6. Bus Tables

Bus tables refers to the process of cleaning restaurant tables after the customer has finished and paid for the meal. This includes cleaning the table of any dirty dishes, wiping down the table and seats, and (sometimes) resetting the table for the next guests.

Here's how hostess cashiers use bus tables:

Greet and seat customers, bus tables, clean tables, help servers when needed, run a cash register.
Greet and seat patrons, bus tables, ring up sales, collect cash, maintain and balance cash drawer.

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7. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how hostess cashiers use drink orders:

Answer phone calls, seat and greet customers, get drink orders, handle cash register, clean tables.
Greeted and seated customers, provided each guest with WOW service, took drink orders when servers where busy.

8. Excellent Guest

Here's how hostess cashiers use excellent guest:

Provide excellent guest service Prepared fresh breakfast, lunch sandwiches, and coffee.
Opened bakery for retail sales*Assisted customers with purchases and orders*Packaged bakery goods for retail sale*Provided excellent guest service

9. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how hostess cashiers use telephone calls:

Assisted on sales floor as needed to maintain service standards Answered telephone calls and responded to inquiries.
Answered telephone calls and inquiries regarding menu questions, reservations, and other company information.

10. Customer Orders

Here's how hostess cashiers use customer orders:

Greeted and handled customer orders Worked register and handled opening/closing tills Cleaned and maintained dining area
Utilized company computer programs for processing orders and checking out customer orders.

11. Customer Complaints

Here's how hostess cashiers use customer complaints:

Receive and respond to customer complaints and compliments while maintaining excellent interpersonal and communication skills.
Guaranteed positive customer experiences and resolved most of customer complaints before asking managers.

12. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how hostess cashiers use greeting guests:

Created the initial impression for our store by greeting guests then assured their knowledge of the current menu changes and sales.
Job Description: Seating and greeting guests, answering high volume calls setting reservations, and cashing out severs at closing.

13. Cash Drawers

Here's how hostess cashiers use cash drawers:

Counted money in cash drawers at the beginning of shifts to ensure that monies are correct and there is adequate change.
Managed safe, cash drawers, and calculated total payments received during a time period and reconcile this with total sales.

14. Room Service

Here's how hostess cashiers use room service:

Handle cash, Debit & credit transactions, take room service orders, greet & seat customers.
Performed cashier duties in the Restaurants, room service Department, Barbecue and night club areas.

15. Front Desk

Here's how hostess cashiers use front desk:

Worked in front desk, housekeeping, maintenance, kitchen, lounge, banquets, sales and accounting.
Maintained a clean and organized front desk while keeping the needs of guests waiting in mind.

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What skills help Hostess Cashiers find jobs?

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List of hostess cashier skills to add to your resume

The most important skills for a hostess cashier resume and required skills for a hostess cashier to have include:

To-Go Orders
POS
Seat Guests
Food Orders
Customer Service
Bus Tables
Drink Orders
Excellent Guest
Telephone Calls
Customer Orders
Customer Complaints

Greeting Guests
Cash Drawers
Room Service
Front Desk
Ensure Cleanliness
Computer System
Clean Tables
Phone Orders
Credit Card Transactions
Financial Transactions
Quality Customer Service

Guest Complaints
Bank Deposits
RUN Food
Micros
Monetary Transactions
Cash Registers
Automatic Debits
Gift Shop
Carry-Out Orders

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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