FOOD SER. HOSTESS- PRN (ON CALL)
Hostess job in Westminster, MD
FOOD SER. HOSTESS- PRN (ON CALL)
Westminster, MD
CARROLL HOSPITAL
FOOD SERVICES
PRN - Day/Evening Shift - 11:30am-8:00pm
Support Services/Security/Trade
92028
$17.00-$21.00 Experience based
Posted: November 14, 2025
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Summary
ON CALL POSITION- 11:30 AM-8:00 PM
JOB SUMMARY
Performs the spoken menu program in the Food Services department by meeting with patients to obtain food choices for meals daily. Other duties include delivery and collection of food trays; tray line responsibilities; stocking and cleaning of unit kitchens and other areas as assigned; delivery of tube feeding formula and supplies. May work in the kitchen or cafeteria as assigned. .
REQUIREMENTS
Preferred High School Diploma High school diploma or equivalent
Less than 2 years Customer service or food service experience preferred. Preferred
SERVE SAFE Certification
SPECIFIC REQUIREMENTS
Must possess strong customer service skills.
Additional Information
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapfknyv"; var cslocations = $cs.parse JSON('[{\"id\":\"2092127\",\"title\":\"FOOD SER. HOSTESS- PRN (ON CALL)\",\"permalink\":\"food-ser-hostess-prn-on-call\",\"geography\":{\"lat\":\"39.5582432\",\"lng\":\"-76.9908346\"},\"location_string\":\"200 Memorial Avenue, Westminster, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
Server
Hostess job in Potomac, MD
American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Servers for the 2026 cruising season. You'll work in our shipboard hotel and restaurant providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
* Responsible for providing guests with an elegant and memorable dining experience.
* Efficiently set-up and break-down breakfast, lunch, dinner, and cocktail hour including setting tables, arranging linen, silverware, china and glassware.
* Cater to all culinary requests in an efficient manner.
* Acknowledge guests by name, escort them to their tables, present food, and beverage menus, suggest particular courses and wines and kindly answer any questions they may have regarding menu items.
* Efficiently relay orders to the galley, and serve various courses and beverages with care, ensuring that all items look presentable and are properly garnished and decorated before serving.
* In addition to the routine restaurant duties, Servers may be required to perform other functions, such as greeting guests upon embarkation, serving afternoon teas and snacks, and cater evening entertainment.
Highlights:
* Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings.
* Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training.
* Travel the Country - We have over 50 itineraries, spanning over 35 states in America.
* Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line.
* Job sites across the nation.
Host/Hostess (Fine Dining-DC)
Hostess job in Washington, DC
Truluck's - Ocean's Finest Seafood - is looking for passionate hospitality professional hosts or hostess to join our DC location.
Who are you? Our ideal host and hostess candidates are:
- Polite, hospitable, and enthusiastic
- Communicates well with guests and co-workers
- Unshakably Polite, even in stressful situations
- Optimistic and positive personality
- Organized and thoughtful
- Multitasking champion
- Familiarity with OpenTable (required)
- Professional phone etiquette
- Evening, Weekend, and Holiday Availability
Who We Are:
Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day:
Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck's, Truluck's.
Our hosts and hostess exemplify these core values.
We are here to make good things happen for other people.
Why us?
We provide one of the best hospitality experiences in the DC area! We believe that providing the finest food and excellent drinks, although vitally important, is secondary to making every guest who walks in the door feel welcome and special.
If you feel that you would a be good fit for the host or hostess position, and meet the requirements listed above, we would love to sit down with you and discuss working together. We look forward to meeting you!
Benefits:
Continued Education for Culinary & Wine Knowledge
Daily Shift Meals
Performance Based Culture (promotions & pay)
Health Insurance
Vision Insurance
Dental Insurance
Employee Discount
Paid Time Off
Flexible Schedule
COMPENSATION:
$18.00-$22.00/ per hour
REQUIRED TRAINING/ MINIMUM QUALIFICATIONS:
Restaurant experience preferred
2. Must be able to stand for 9 hours.
3. Must be able to lift at least 20 pounds.
4. Ability to perform all job functions while wearing the specified uniform/footwear.
5. Clear and accurate communication.
6. Command of the English language.
7. Basic computer skills.
8. Action-orientated towards guest requests.
DETAILED DESCRIPTION OF RESPONSIBILITIES/DUTIES:
Perform host stand set-up, running side work and closing duties.
2. Displays Southern Hospitality.
3. Be the positive and uplifting first and last impression for guests.
4. Greet and seat guests in an organized, professional, and friendly fashion.
5. Properly record reservations and quote wait periods.
6. Maintain cleanliness of front entry way.
7. Assist in table maintenance when able.
8. Stay current with all upcoming promotional events.
9. Always friendly and courteous.
10. Communicates all guest requests/special occasions to server and or Leader on Duty.
11. Always maintain clean and professional appearance.
12. Work with “Teamwork” always in mind.
13. Perform other related duties as assigned by the Leadership Team.
Host/Hostess T
Hostess job in Baltimore, MD
TGI Friday's # 2149
2435 Liberty Heights Ave
Baltimore, MD 21215
************
HOST/ HOSTESS
Role Purpose
To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave.
Key Responsibilities & Accountabilities
Greet incoming and departing Guests warmly
Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff.
Promptly answer incoming calls to the restaurant and provide appropriate service.
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Entertain the wait with Fun, Food and Beverage.
Tend to special Guest needs and requests.
Following all relevant brand standards for service
Food, Beverage and Experience.
Auto-ApplyHost / Hostess (Upscale / Fine Dining)
Hostess job in Baltimore, MD
Overview JOIN A WINNING TEAM! Host (Upscale / Fine Dining) This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability Paid sick leave Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valued Qualifications Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior upscale / fine dining Host experience (preferred) Have a passion for great food and great fun Enjoy working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE Posted Salary Range USD $17.00 - USD $20.00 /Hr. Tipped Position This position does not earn tips
Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior upscale / fine dining Host experience (preferred) Have a passion for great food and great fun Enjoy working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE
Host/Hostess
Hostess job in Washington, DC
Host/HostessLocation: FANNIE MAE HQ, WASHINGTON - 88153020Workdays/shifts: WEEKDAYS ONLY - Specific Shifts. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $23. 25 per hour - $23. 25 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.
You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Host/Hostess at Sodexo, you are a warm-welcomer and experience ambassador.
Your dedication to customer service brings a smile and makes a meaningful impact on others.
Responsibilities include:Greet and seat guests in a friendly and courteous manner May receive payments and assist other service personnel as needed to provide total guest satisfaction.
Respond to and addresses guests' concerns and/or requests Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
0 - 1 year of related experience Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location.
We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Should you need assistance with the online application process, please complete this form.
Host / Hostess
Hostess job in Seabrook, MD
We hire team members who are at least 17 years old for Host / Hostess roles only. JOIN OUR TEAM AND MAKE GREAT $ IN A TEAM ORIENTED WORK ENVIRONMENT
Be a part of your Local Hometown Favorite. You bring your great attitude and readiness to learn, and we'll take care of the rest!
At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules, full training with opportunities to grow your career, comprehensive benefits, and a safe enjoyable work environment We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home.
Full Time & Part Time Opportunities Available For: Host / Hostess At Ninety Nine Restaurant & Pub we're always looking for great team members to join in the fun and “Love Where You Work”
In return, we offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits:
Training & Advancement - An in-depth & comprehensive training program to ensure our Team Members can develop & grow with us.
Stability - We have some of the lowest manager & hourly turnover in the industry. That means the team you'll be a part of doesn't change nearly as often as other restaurants.
Better quality of life - no late night bar hours & flexible schedules!
Weekly Pay and Paid Vacation- vacation eligibility after six months
Pay & Benefits - Extremely Competitive Salary and Benefits Package including quarterly bonus potential, Medical, Dental, Life, Company-Matched 401k, Short Term and Long Term Disability.
Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company's 401(k) plan upon reaching 21 years of age.
Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift
Strong Culture - welcoming and safe environment where you will Love Where You Work!
Community - The 99 gives back to the communities we serve in order to promote a greater understanding and respect for diversity
Respect - We value Team Members from of all backgrounds and always strive to communicate respectfully & cooperatively.
WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY
Submit your application today, we can't wait to meet you.
Ninety Nine Restaurants is an Equal Opportunity & E-Verify Employer committed to diversity, equity, and inclusion.
Join the Ninety Nine (The 99 Restaurants) team today. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
We hire team members who are at least 17 years old for Host / Hostess roles only. JOIN OUR TEAM AND MAKE GREAT $ IN A TEAM ORIENTED WORK ENVIRONMENT
Be a part of your Local Hometown Favorite. You bring your great attitude and readiness to learn, and we'll take care of the rest!
At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules, full training with opportunities to grow your career, comprehensive benefits, and a safe enjoyable work environment We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home.
Full Time & Part Time Opportunities Available For: Host / Hostess At Ninety Nine Restaurant & Pub we're always looking for great team members to join in the fun and “Love Where You Work”
In return, we offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits:
Training & Advancement - An in-depth & comprehensive training program to ensure our Team Members can develop & grow with us.
Stability - We have some of the lowest manager & hourly turnover in the industry. That means the team you'll be a part of doesn't change nearly as often as other restaurants.
Better quality of life - no late night bar hours & flexible schedules!
Weekly Pay and Paid Vacation- vacation eligibility after six months
Pay & Benefits - Extremely Competitive Salary and Benefits Package including quarterly bonus potential, Medical, Dental, Life, Company-Matched 401k, Short Term and Long Term Disability.
Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company's 401(k) plan upon reaching 21 years of age.
Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift
Strong Culture - welcoming and safe environment where you will Love Where You Work!
Community - The 99 gives back to the communities we serve in order to promote a greater understanding and respect for diversity
Respect - We value Team Members from of all backgrounds and always strive to communicate respectfully & cooperatively.
WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY
Submit your application today, we can't wait to meet you.
Ninety Nine Restaurants is an Equal Opportunity & E-Verify Employer committed to diversity, equity, and inclusion.
Join the Ninety Nine (The 99 Restaurants) team today. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host/Hostess
Hostess job in Middletown, DE
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
The Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Greet and seat guests, present menus to guests and inform them of special menu items
Treat guests in a manner to ensure their complete satisfaction
Run the floor plan board
Observe tables and keep track of clean, dirty, and occupied tables
Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available
Clean, organize, and stock menus at host area
Answer phone and questions concerning the menu and restaurant
Interact with guests coming in and as they leave, ensuring a positive dining experience
Fill to go orders, if applicable
Maintain restrooms throughout shift
Perform other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Excellent communication skills (verbally interacts with management, servers, team members and guests)
Must be able to read, write, and determine wait time based on companys procedures
Must visually scan restaurant for clean, unoccupied tables
Strong organizational skills and ability to multi-task
Previous training experienced preferred
Knowledge of workplace safety procedures
Host/Hostess
Hostess job in Baltimore, MD
About the Job Responsible for effectively communicating with patients staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. Major responsibility includes delivering meal carts to patient units aiding in the meal set-up at bedside discarding of soiled trays taking inventory of nourishment area stocking the nourishment area and accurately operating technical equipment. The Healthcare Host/Hostess will be responsible for sanitation activities including dishware equipment cleaning and janitorial tasks. In addition they will be responsible for cashiering in the cafeteria. The general responsibilities of the position include those listed below but MedStar/Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts depending on business necessities and client requirements.
Primary Duties and Responsibilities
* Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
* Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
* Performs other duties as assigned.
* Delivers carts to the correct floor or patient area.
* Serves trays to patients and determines if they need anything else.
* Assists customers with opening containers and cutting food when requested.
* Collects trays and places garbage and trash in designated containers.
* Records the amount and type of special food items served to patients.
* Brews coffee and tea. May be required to restock other beverage areas.
* Interacts with customers in the serving and dining areas.
* May take orders in an Expressly For You (EFY) environment.
* May assemble and deliver patient trays in an EFY environment.
* Replenish floor stock.
* Attends all allergy and food borne illness in-service training.
* Complies with all MedStar/Sodexo HACCP policies and procedures.
* Reports all accidents and injuries in a timely manner.
* Complies with all company safety and risk management policies and procedures.
* Participates in regular safety meetings safety training and hazard assessments.
* Attends training programs (classroom and virtual) as designated.
Minimal Qualifications
Education
* High School Diploma or GED preferred or
* equivalent preferred
Experience
* Prior work experience not required Related work experience preferred
Knowledge Skills and Abilities
* Verbal and written communication skills.
* Basic computer skills preferred.
* Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
* Ability to maintain a positive attitude.
* Ability to communicate with co-workers and other departments with professionalism and respect.
* Maintains a professional relationship with all coworkers vendor representatives supervisors managers customers and client representatives.
* Ability to provide clear directions and respond to co-workers.
* Basic food-handling skills.
This position has a hiring range of
USD $18.00 - USD $29.74 /Hr.
General Summary of Position
Responsible for effectively communicating with patients staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. Major responsibility includes delivering meal carts to patient units aiding in the meal set-up at bedside discarding of soiled trays taking inventory of nourishment area stocking the nourishment area and accurately operating technical equipment. The Healthcare Host/Hostess will be responsible for sanitation activities including dishware equipment cleaning and janitorial tasks. In addition they will be responsible for cashiering in the cafeteria. The general responsibilities of the position include those listed below but MedStar/Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts depending on business necessities and client requirements.
Primary Duties and Responsibilities
* Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
* Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
* Performs other duties as assigned.
* Delivers carts to the correct floor or patient area.
* Serves trays to patients and determines if they need anything else.
* Assists customers with opening containers and cutting food when requested.
* Collects trays and places garbage and trash in designated containers.
* Records the amount and type of special food items served to patients.
* Brews coffee and tea. May be required to restock other beverage areas.
* Interacts with customers in the serving and dining areas.
* May take orders in an Expressly For You (EFY) environment.
* May assemble and deliver patient trays in an EFY environment.
* Replenish floor stock.
* Attends all allergy and food borne illness in-service training.
* Complies with all MedStar/Sodexo HACCP policies and procedures.
* Reports all accidents and injuries in a timely manner.
* Complies with all company safety and risk management policies and procedures.
* Participates in regular safety meetings safety training and hazard assessments.
* Attends training programs (classroom and virtual) as designated.
Minimal Qualifications
Education
* High School Diploma or GED preferred or
* equivalent preferred
Experience
* Prior work experience not required Related work experience preferred
Knowledge Skills and Abilities
* Verbal and written communication skills.
* Basic computer skills preferred.
* Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
* Ability to maintain a positive attitude.
* Ability to communicate with co-workers and other departments with professionalism and respect.
* Maintains a professional relationship with all coworkers vendor representatives supervisors managers customers and client representatives.
* Ability to provide clear directions and respond to co-workers.
* Basic food-handling skills.
Host/Hostess
Hostess job in Baltimore, MD
About the Job Responsible for effectively communicating with patients staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. Major responsibility includes delivering meal carts to patient units aiding in the meal set-up at bedside discarding of soiled trays taking inventory of nourishment area stocking the nourishment area and accurately operating technical equipment. The Healthcare Host/Hostess will be responsible for sanitation activities including dishware equipment cleaning and janitorial tasks. In addition they will be responsible for cashiering in the cafeteria. The general responsibilities of the position include those listed below but MedStar/Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts depending on business necessities and client requirements.
Primary Duties and Responsibilities
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.Performs other duties as assigned.Delivers carts to the correct floor or patient area.Serves trays to patients and determines if they need anything else.Assists customers with opening containers and cutting food when requested.Collects trays and places garbage and trash in designated containers.Records the amount and type of special food items served to patients.Brews coffee and tea. May be required to restock other beverage areas.Interacts with customers in the serving and dining areas.May take orders in an Expressly For You (EFY) environment.May assemble and deliver patient trays in an EFY environment.Replenish floor stock.Attends all allergy and food borne illness in-service training.Complies with all MedStar/Sodexo HACCP policies and procedures.Reports all accidents and injuries in a timely manner.Complies with all company safety and risk management policies and procedures.Participates in regular safety meetings safety training and hazard assessments.Attends training programs (classroom and virtual) as designated. Minimal Qualifications
Education
* High School Diploma or GED preferred or
* equivalent preferred
Experience
* Prior work experience not required Related work experience preferred
Knowledge Skills and Abilities
* Verbal and written communication skills.
* Basic computer skills preferred.
* Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
* Ability to maintain a positive attitude.
* Ability to communicate with co-workers and other departments with professionalism and respect.
* Maintains a professional relationship with all coworkers vendor representatives supervisors managers customers and client representatives.
* Ability to provide clear directions and respond to co-workers.
* Basic food-handling skills.
This position has a hiring range of
USD $18.00 - USD $29.74 /Hr.
Welcomer - Greeter (Franchise)
Hostess job in Baltimore, MD
WELCOMER MISSION
To insure that every guest feels welcome and glad they came to Friendly's.
ESSENTIAL FUNCTIONS
Offer a sincere, personal welcome to every guest entering the restaurant.
Smile and make eye contact.
Anticipate the guest's needs and react before they need to ask.
Make each guest feel important and special, especially kids!
Help the guest understand the Friendly's experience - check if new or returning.
Make the guest aware of specials or featured products.
Maximize seating efficiency.
Deliver rolled, clean silverware to each table.
Wait until each guest is seated before presenting menus open to specials if any.
Ask if the guest knows what they would like to drink, recommend a Fribble, and if yes, take the order and either get it yourself or deliver it to the server.
Constantly inspect the dining room to insure tables to be seated are perfectly reset.
Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
Offer a sincere, personal welcome to every guest entering the restaurant.
Smile and make eye contact.
Anticipate the guest's needs and react before they need to ask.
Create an emotional attachment to our restaurant by helping our guests create great memories.
WELCOMER MISSION
To insure that every guest feels welcome and glad they came to Friendly's.
ESSENTIAL FUNCTIONS
Offer a sincere, personal welcome to every guest entering the restaurant.
Smile and make eye contact.
Anticipate the guest's needs and react before they need to ask.
Make each guest feel important and special, especially kids!
Help the guest understand the Friendly's experience - check if new or returning.
Make the guest aware of specials or featured products.
Maximize seating efficiency.
Deliver rolled, clean silverware to each table.
Wait until each guest is seated before presenting menus open to specials if any.
Ask if the guest knows what they would like to drink, recommend a Fribble, and if yes, take the order and either get it yourself or deliver it to the server.
Constantly inspect the dining room to insure tables to be seated are perfectly reset.
Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
Offer a sincere, personal welcome to every guest entering the restaurant.
Smile and make eye contact.
Anticipate the guest's needs and react before they need to ask.
Create an emotional attachment to our restaurant by helping our guests create great memories.
GENERAL JOB REQUIREMENTS
Must read, write, and communicate in English as it relates to the job and to the safety regulations.
Must be able to perform all job functions safely.
Must meet the company performance standards for the job.
Must participate in company orientation and training.
Must be able to follow instructions.
Must be able to work the scheduled / assigned times and required overtime for the position.
Must be able to use, or learn to use, the equipment and tools used to perform the job.
SPECIFIC JOB SKILLS AND QUALIFICATIONS
High School Diploma / GED preferred.
Food Service background / experience preferred.
Must have excellent people skills.
Must have basic math skills.
Must be able to stand and walk for extended period of time.
Must know safety information regarding all materials used within the scope of the work
Skills & Requirements
GENERAL JOB REQUIREMENTS
Must read, write, and communicate in English as it relates to the job and to the safety regulations.
Must be able to perform all job functions safely.
Must meet the company performance standards for the job.
Must participate in company orientation and training.
Must be able to follow instructions.
Must be able to work the scheduled / assigned times and required overtime for the position.
Must be able to use, or learn to use, the equipment and tools used to perform the job.
SPECIFIC JOB SKILLS AND QUALIFICATIONS
High School Diploma / GED preferred.
Food Service background / experience preferred.
Must have excellent people skills.
Must have basic math skills.
Must be able to stand and walk for extended period of time.
Must know safety information regarding all materials used within the scope of the work
Host/Hostess
Hostess job in Bethesda, MD
A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant! As a host/hostess, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.
What you will do:
Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
Utilize the Open Table system to maange the wait and handle reservations
Answer phone calls and takes To Go orders
Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Perks of the job:
Great pay
Flexible schedules
Growth opportunities
Discounted Meals
Paid Time off
A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!
Host/Hostess
Hostess job in Hyattsville, MD
Work and Perks
You being you makes us uniquely us!
Almost always, you're the first person guests meet when they come to Miller's Ale House. You make sure their experience starts perfect by setting the tone from the moment the door opens.
So what does it take to work with us?
We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right, and you've got our interest.
What we offer:
50% dining privilege
Fast-paced, fun environment
Open-door communication
Ability to advance your career
Health Benefits
Requirements and Qualifications
Showcases a warm, upbeat, and energetic demeanor to Guests
Arrives to work on time as scheduled and ready to work
Follows Miller's Ale House policies in all respects, including, but not limited to, time recording requirements, such as clocking in and out
Greets Guests in a warm and friendly manner while also acknowledging all Guests that are within five feet of their location
Seats Guests based on their seating preference when possible.
Rotates seating with different servers to ensure even workloads for Servers, as well as ensure prompt service
Provide departing Guests with a warm salutation thanking them for their visit and inviting them to return
Supports Service Team Members in bussing dishes, sanitizing, and resetting tables on an as-needed basis
Supports other front of house Team Members to ensure that all Guest requests are fulfilled promptly
Manages the placement of Guests within the entrance area for enhancement of Guest experience and ensures the safety of all Guests and Team Members
Provides accurate wait times to Guests and recommends waiting options, e.g., seating at the bar
Answers incoming restaurant calls in a friendly, professional manner
Maintains a neat and organized workstation and entrance area
Completes tasks included on the Host opening and closing sidework charts
Ensures restrooms are clean, tidy, and stocked
Communicate with fellow Team Members and Management to keep one another informed
Ensures side work has been completed and stations are properly stocked
Notifies Management immediately of any potential issue with Guests, Team Members, and/or long wait times
SAFETY & SANITATION
Washes hands every 20 minutes throughout the shift
Maintains clean and sanitized work areas
Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard
TEAMWORK & SKILLS
Supports other front-of-house functions as needed, recognizing that everything within the four walls of the restaurant impacts the Guest experience
Exhibits friendly disposition and attentiveness to Guests
Positively communicates with other Team Members and Management to keep one another informed
Provides exceptional service throughout the entire shift
Possesses strong communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast-paced environment
Willingness to complete all tasks to ensure Exceptional Guest Experiences
Basic reading and handwriting skills with the ability to operate the restaurant's front door seating software
Must be a minimum of 18 years of age unless otherwise dictated by state law
Sets up Team Members for success at shift change
Min/Max Pay: $15.00 - $17.00
PHYSICAL DEMANDS
The Host/Hostess is expected to be able to perform the essential job functions described in this document with or without reasonable accommodation. Physical demands include:
Remains standing and walking for extended periods
Reaching, bending, squatting, and lifting, up to 20 lbs., for short distances
Ability to work with varying noise levels
Ability to frequently communicate and timely exchange information with Managers, Team Members, and Guests in a fast-paced, high-stress environment.
Auto-ApplyHOST/HOSTESS
Hostess job in Chesapeake Beach, MD
Description:
Provide engaging interaction to dining guests while managing timely service, quality-assured food and beverages, and ensuring every guest leaves having had an extraordinary experience during their visit. Hosts are expected to be attentive to our guests' needs at all times and to succeed in making them feel welcome, comfortable, important and relaxed.
Key Accountabilities
Adherence to and successful execution of all standards, procedures and protocols described in the Rod ‘N' Reel Resort Team Member Handbook and Rod ‘N' Reel Resort Host Manual.
Compliance with company rules and regulations without exception. Always handle yourself in an ethical and professional manner.
Arrive to work on time and in proper attire. Absences and tardiness should be rare, and always communicated to management as per the handbook policy.
Adhere to company uniform, grooming and appearance standards
Complete all assigned opening, closing and running sidework in a timely and thorough manner.
Take excellent care of all guests (internal & external), without exception. This includes assessing the needs of each guest you encounter, assuring the quality of our products, services and evaluating guest satisfaction.
Interact with all guests in an engaging and welcoming fashion, establishing yourself as a positive representation of the Rod ‘N' Reel Resort brand and that of your specific restaurant.
Establish and maintain a constructive and cooperative working relationship with your teammates and managers, both in the Front and Back of House.
Help to build and maintain a team-oriented environment in the workplace by bringing a consistent work ethic and participation level to every shift.
Adhere to directives and complete requested tasks made by managers.
Pick up shifts for others in your department when possible if the need arises.
Consistently assist your teammates with their own responsibilities anytime they are busy and you are not.
Core Responsibilities
Observe body language, inflection and responses of our guests to gauge their experience with us during their visit. Gather information as needed to assure guest satisfaction.
Deliver timely results for any requests made by management to help other departments in the restaurant with a positive attitude.
Operate with awareness of and care for all guests around you, not just those in your assigned position.
Consistent communication with your teammates and management team to ensure critical information is relayed efficiently as needed. Inform management immediately any time a guest is displeased.
Always grant guests the right of way ahead of you or other team members.
Wish guests a fond farewell or provide other salutations as they leave the restaurant.
Greet guests in a friendly and courteous manner. Opens the door for departing guests when possible.
Manage reservations using the established reservation system and ensure accurate information of guest information into our database during each booking.
Provide guests who cannot be seated immediately with accurate wait times, always in a pleasant fashion and while taking care to listen to the guest and ensure they are at ease with the response.
Communicate special events/requests to managers and appropriate team members in a timely fashion.
Maintain knowledge of menu items, restaurant promotions, hours of operation, basic knowledge of the neighborhood, parking availability, restaurant address/telephone info, contacts to relay messages, etc.
Consistently perform opening, closing and running sidework including, but not limited to: cleaning of menus, organization of host stand, storage areas, cleaning of storefront windows or doors, regular checking and maintenance of restrooms, etc.
Regularly check the voicemail system for messages, take accurate messages from incoming callers, and relay these to the proper management personnel. Follows handbook phone etiquette and spec verbiage.
Explain restaurant concepts to guests and is aware of Rod ‘N' Reel Resort's various other brands and history.
Accommodate special guest requests as appropriate, involving managers when necessary.
Take care not to walk far ahead of guests and engage with conversation while leading to tables.
Ensure that guests are never led to approach a table until it is fully set. Waits until all guests are seated before distributing menus.
Thank guests as they leave and invite them to return. Relays guest comments or suggestions to manager on duty and offers to introduce guests to a manager when appropriate.
Qualifications
High school diploma or GED are preferred, but not required. Previous experience as a server is preferred, but not required. Must speak English fluently and be able to write in basic English. Must be able to work well under pressure and be self-motivated. Must have good organizational, time management and sales skills. Good communication skills-both written and verbal. Must be dependable, reliable and be driven with minimal supervision. Must possess a high level of awareness, attention to detail and follow-through. Must be both effective and efficient at multi-tasking in pressure situations.
Physical & Cognitive Requirements
Position requires sitting, handling, eye-hand coordination, stooping, kneeling, and walking/standing for multiple hours in succession. This position may on occasion require the lifting, carrying, pulling or pushing of up to approximately 21-50lbs. Must be able to withstand changes to temperature, steam and heat. Must be able to work in a confined area for multiple hours in succession.
Must be able to reach with hands and arms, talk and hear effectively with surrounding background noise. Vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Must possess adequate sensory abilities to observe and detect emergency situations, distinguish product taste, texture, temperature, presentation and preparation. Must be able to add, subtract, multiple and divide at a basic level.
The company reserves the right to revise and change job duties as the need arises. I have read and understand the physical & cognitive requirements of this position and agree that I am able to perform or meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.
Requirements:
Server
Hostess job in McLean, VA
Providing service of high-quality meals and with exceptional customer service to the Residents. Must implement proper food handling and cleaning techniques to ensure optimal infection control. Conduct oneself in a manner which contributes to an environment conducive to the provisions of quality resident services. Responsible for set-up and cleaning of the Dining Room while maintaining or exceeding hospitality and service standards. Assist food servers with dining services to Residents as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
• Greeting and seating Residents and Guests.
• Responsible for taking meal/beverage orders and serving requested items according to established policies.
• Maintain all side stations and dining areas using the “clean as you go” policy.
• Assist with special events and functions as needed.
• Follow daily and weekly cleaning schedules.
• Assist with orientation and training of new food servers.
• Practice all safety and loss prevention procedures.
• Maintain or exceed standards of appearance, cleanliness, personal sanitation, and hygiene.
• Attend all in-services as required.
• Perform all other reasonable tasks assigned by your supervisor.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
• High school diploma or equivalent, but not necessary
• Must be able to read and write
• Follow instructions with a positive attitude
• Experience a plus, but not required
The employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
Server - The Next Whiskey Bar
Hostess job in Washington, DC
The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
The Watergate Hotel is currently seeking talented Server to join our dynamic Food & Beverage operation!
Requirements:
Successful candidates will possess the following skills and expertise:
* 2+ years of direct server experience in a fine dining or upscale restaurant or hotel setting. Those with luxury hotel server experience will be preferred.
* Must possess superior food knowledge including varied ingredients, preparation techniques and cuisine styles; must have prior experience in pairing food with wine, spirits, beer, etc.
* Must be able to work a flexible schedule that will include early mornings, late nights, weekends and holidays.
* Must be a superior communicator with fluency in English required; those with bi-lingual abilities will be preferred. •Current TIPS certification is required; if your certification is not current, you must be able to successfully obtain certification within the first 30 days of employment.
* A High School Diploma is required; college degree preferred.
* Must have prior experience with up-selling and be able to inform guests of dining options resulting in a memorable dining experience for all Watergate guests.
* Must be physically able to meet the demands of the position such as carrying/lifting heavy trays during service; walk/stand for extended periods of time while on shift; must be able to climb/descend stairs with trays, etc. while on shift.
Vibe Host
Hostess job in Arlington, VA
Vibe Hosts - At Punch Bowl Social, we don't just serve food and drinks-we create unforgettable moments. As a Vibe Host, you'll be at the center of the action, ensuring our guests leave with stories worth sharing. If you love engaging with people, bringing energy to any room, and being part of a high-energy team, this is the role for you!
Competitive wages
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverages and activities!
What you'll be doing:
Act as the ultimate hospitality ambassador, engaging with guests to enhance their experience.
Proactively create a fun, welcoming, and energetic atmosphere across the venue.
Check in with guests to ensure satisfaction, offering recommendations for food, drinks, and activities.
Encourage participation in games, social experiences, and unique venue offerings.
Assist in resolving guest concerns quickly and effectively to ensure a positive experience.
Collaborate with staff, including servers, bartenders, and event hosts, to maintain a high-energy environment.
Identify and engage with special celebrations (e.g., birthdays, corporate events) to make them extra memorable.
Monitor guest flow and help manage peak-time dynamics for an optimal experience.
Maintain a polished, friendly, and upbeat presence that aligns with Punch Bowl Social's brand and culture.
The Vibe Host is our frontline ambassador of hospitality, dedicated to ensuring guests fully immerse themselves in the Punch Bowl Social experience. This role is all about elevating the atmosphere, engaging with guests, and making sure everyone is having an amazing time. Whether it's hyping up a group activity, recommending the perfect cocktail, or creating memorable interactions, the Vibe Host goes above and beyond to make every visit special.
What we're looking for:
Outgoing, charismatic personality with a passion for hospitality and guest engagement.
Strong communication and interpersonal skills, able to interact with diverse groups.
Experience in hospitality, entertainment, or customer service preferred.
Ability to work in a fast-paced, high-energy environment.
Willingness to work peak hours, including evenings and weekends.
A natural ability to read the room and anticipate guest needs.
Team-player mentality with a proactive approach to problem-solving.
*** Must be 21 years old and over ***
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis.
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
Host/Hostess - FT
Hostess job in Arlington, VA
Job Title: Host
Location: Army Navy Country Club Department: Food and Beverage Reports To: Assistant Restaurant Manager
Army Navy Country Club is a prestigious private, member-owned institution with a history dating back to 1924. Spanning 488 acres across two campuses located in Arlington and Fairfax, Virginia. As a Host at Army Navy Country Club (ANCC), you will play a pivotal role in creating a welcoming and organized dining environment for our members and their guests. Your leadership will set the standard for exceptional service and ensure that every guest's visit is smooth and enjoyable.
Job Summary:
The host is the first impression of the restaurant and must greet diners in a friendly manner. The host is responsible for efficiently and effectively seating members and being an ambassador for the club.
Essential Functions:
· Efficiently seat members according to floor plan
· Greet members upon entering dining areas
· Communicate with staff and managers about member requests
· Answer phone in a polite and professional manner
· Ensure cleanliness of area
· Take to go orders
· Knowledgeable about club events and functions
Requirements & Physical Demands:
Education: High School Diploma or GED equivalent.
Experience: No experience required.
Physical Demands: Ability to be on your feet for long periods of time.
BENEFITS Army Navy Country Club places a strong emphasis on the well-being of its staff, offering comprehensive benefits designed to support a balanced and fulfilling career.
Group Health, Dental, & Vision Insurance
Club-Paid Life Insurance
Voluntary Short-term & Long-term Disability
Flexible Spending Accounts (Health & Dependent)
Paid Time Off & Holiday Pay
Employee Assistance Program
401(k) Retirement Program with Matching Contributions
Complimentary Meals
Club-sponsored Staff Events
Five Star Employee Recognition Program
Employee Appreciation Fund - A holiday gift to employees funded solely from voluntary contributions made by Members of the Club
Army Navy Country Club is an EEO
This job is a civilian position and does not require military service (including commission and enlistment)
Auto-ApplyHost
Hostess job in Arlington, VA
!
Hospitality is the heart of our brand. Our purpose and vision are to be the best employer in hospitality industry and the best ranking restaurants by our guests. We are dedicated to the highest hospitality standards!
To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other employees. You must be someone who genuinely loves interacting with guests and has a sincere commitment to providing excellent service. We like to promote from within, we have multiple employees who grew into management over the years!
Previous work experience involving customer service in a fast-paced environment is greatly desired. OpenTable/Guest Center knowledge is an advantage.
What we offer?
- Stable income;
- Health insurance;
- Discounts on all the company locations;
- Paid time off;
- Great energy to work and great people to serve.
Responsibilities include answering the phones, taking reservations, assisting with seating, and answering guests' questions in a professional and courteous manner.
Tasks:
• Greets and acknowledges guests in a friendly and courteous manner.
• Whenever possible, opens the front door for guests arriving or leaving the restaurant.
• Manages reservations using the established reservation system and ensures accurate information of guest information into our database during each booking.
• Provides guests who cannot be seated immediately with accurate wait times, always in a pleasant fashion and while taking care to listen to the guest and ensure they are at ease with the response.
• Communicates special events or requests to managers and appropriate staff to ensure they are accommodated.
• Maintains knowledge of menu items, restaurant promotions, hours of operation, basic knowledge of the neighborhood, parking and valet availability, restaurant address and telephone number, important email and telephone contacts for event or marketing referrals, etc.
• Consistently performs opening, closing and running side work including, but not limited to: cleaning of menus, organization of host stand, coat check closets, storage areas, cleaning of storefront windows or doors, regular checking and maintenance of restrooms, etc.
• Checks regular email account for reservations and for any other messages which require referral to managers, chefs, events team, or other management for further action.
• Regularly checks voicemail system for messages, takes accurate messages from incoming callers, and relays these to the proper management personnel.
• Accommodate special seating requests for guests whenever possible without negatively impacting other guests' experience.
• Takes care not to walk far ahead of guests, and is engaging with conversation while leading to tables.
• Ensures that guests are never led to approach a table until it is fully set. Waits until all guests are seated before distributing menus.
• Thanks guests as they leave and invites them to return. Relays guest comments or suggestions to manager on duty, and offers to introduce guests to a manager when appropriate.
Lafayette Host/Hostess (Part Time)
Hostess job in Washington, DC
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.'s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep.
Provides the first point of contact to Lafayette restaurant for all guests, through the coordination of all reservations to the dining room by phone or in person. Greets and assists all guests at the restaurant entrance, assists in seating and menu presentation. Coordinates with all managers and service staff essential details of patrons in the dining room. Essential Duties & ResponsibilitiesResponsibilities:
Greet and/or acknowledge guests arriving within 30 seconds. If a delay is anticipated, it is communicated to the guest with an apology and an offer of additional services, i.e.: light beverage while waiting or reading material to keep them occupied.
Seat patrons by escorting them to assigned table, pulling out chairs, placing napkins on their lap and handing guests the menus. Guests are never to be seated at a table that is not fully set and ready for service.
Present menus, engage in polite conversation, create a personal dining experience, answer questions, and offer information on all menu items and beverage items and offerings of the Lafayette Restaurant, Off the Record and Private Dining.
Answer the phone in accordance with hotels standards.
Accept reservations for the Lafayette Restaurant and the Private Dining Room, by taking the following information: name of the host, time, number of people in the party and phone number as well as Credit Card number if appropriate.
Be knowledgeable with regards to operating hours of all food and beverage outlets, any promotions/events.
Learn and be familiar with VIP reports and hotel environment.
Prepare a seating assignment before each meal period, considering special requests of guests and preferred needs of regular guests. Present this to all restaurant staff in the pre-shift meeting. Advise manager of any VIP's.
Walk through the dining room to ensure guests are satisfied; answers questions; advises servers and bus persons of any specific service needs.
Handle any guest request or complaints within reason or refers to Manager on shift if needed.
Maintain work area in a professional manner. Ensure that noise levels in all areas are kept to a minimum.
An immaculate appearance and adherence to the Hay Adams Hotel grooming standards is imperative for this position.
Perform any other reasonable duties as required and directed.
The Hay Adams Handbook, the departmental Standard Operating Manual and our policies and procedures are part of this job description.
Required Skills and Experience:
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
License/Certification: Must be able to obtain any/all locally required licenses/certifications that relate to the job being performed such as TIPS or ServeSafe food safety certifications.
This position is one of very high guest contact and position profile, as such, all established standards of excellence must be maintained at all times and every effort must be made to meet and/or exceed all guest expectations or requests.
This job has no supervisory responsibilities.
Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence and effectively present information in one-on-one and small group situations to guest and other employees of the organization.
Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurements, volume and distance.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. EEO AA M/F/Vet/Disabled
The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.