Host/Hostess
Hostess job in Grosse Pointe, MI
Job Description
New restaurant alert! Daily Jam is a breakfast/brunch concept! Store operation hours are 7 am - 3 pm daily.
We are Now Hiring passionate, friendly individuals who welcomes guests and ensures that first and last impressions are being met.
Seats guests in a timely manner and manages seating chart to restaurant flow. Excellent guest service skills, positive attitude, patience and telephone etiquette are required.
Host / Hostess
Hostess job in Ann Arbor, MI
Job Description
Here at The Chop House, a Mainstreet Ventures restaurant, our mission is to consistently exceed guest expectations by providing memorable dining experiences in creative and distinctive restaurants.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
If you have a real commitment to high standards, let's talk!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
An equal opportunity employer.
The Chop House (MSV) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At The Chop House (MSV) you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Hostess
Hostess job in Novi, MI
As a host/hostess, you will use your friendly, approachable nature to guide our guests through a killer dining experience. We work hard, play hard and at the end of the day, it's about going all out to create an outstanding guest experience.
You'll get to:
Fostering a community of out-of-the-box individuals
Be in a high energy, high volume, faced paced environment
Have a flexible schedule and pay increases based on performance
Have the opportunity for growth that comes with a whole new set of badass benefits
AM Hostess
Hostess job in Bloomfield Hills, MI
As a Host/Hostess, you will assist in greeting and seating guests in a hospitable manner, and maintaining a waiting list.
Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arrive for meals.
Maintains a waiting list and server rotations.
Performs other duties as required to exceed guests' expectations.
Host / Hostess
Hostess job in Ann Arbor, MI
Job Description
The Palio, our namesake, is a celebrated Italian horse race that runs through Siena, Italy twice each year and is the inspiration for our robust food and spirits. Palio is not just a restaurant, it's a way of life! Palio is bold, vibrant, and embodies the spirit of The Palio di Siena horse race. It is full of life, emotions and energy.
Palio features authentic Tuscan-style cuisine that includes large pizzas made from our industrial gas fired stone pizza oven, bolognese, carbonara, lasagna, and many other re-invented classics prepared with freshly cut herbs from Palio's own in-house herb garden. The wine and beverage list includes craft beer, unique hand-crafted cocktails and extensive wine and grappa lists.
We prepare food from our all scratch kitchens and our head chef offers creative features with a focus on seasonal, local produce. Our mission is to consistently exceed our guest's expectations by providing memorable dining experiences in each of our creative and distinctive restaurants.
NOW HIRING:
Host / Hostesses
We're looking for outgoing people with great people skills who have an eye for detail and quality.
High volume experience is preferred as well as the ability to work in all stations.
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
We are an equal opportunity employer
Palio is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Palio you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Lane Server
Hostess job in Ann Arbor, MI
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Lane Server and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
All applicants must be at least 18 years of age to qualify for a position.
WHAT OUR LANE SERVERS DO
Our Lane Servers are world-class ambassadors of our entertainment centers. They interact with our guests, serve them the awesome eats of our signature menus, and provide them with the kind of exceptional service that has them returning again and again. If you're team-oriented and great with people, you'll be perfect for this role.
A LANE SERVER'S DAY-TO-DAY
Take, deliver, and close out food and beverage orders
Learn our menu, promotions, and specials and relay them to our guests
Check back with guests routinely
Assist guests with all questions, requests, and issue resolution
Help keep the center clean
Set up, stock, and organize your assigned work area
Recommend/upsell the center experience
WHAT IT TAKES
2 Years of related experience
HS Diploma (Optional)
Exceptional interpersonal skills
A commitment to great guest service
Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU'LL LOVE YOUR JOB)
Free Bowling!
$1 Arcade Play
20% off Events
50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
Evening shift
Night shift
Weekly day range:
Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Auto-ApplyHost / Hostess
Hostess job in Ann Arbor, MI
At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!
Now Hiring Full Time & Part Time:
Hosts / Hostesses
If you are:
A strong Team Player
A Good communicator
Organized with a great attention to detail
At least 16 years old
we want to hear from you!
RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews!
When you bring your great attitude and work ethic to Red Robin, you will enjoy:
Flexible Hours
Fun & Exciting Workplace
Advancement Opportunities
We are a Franchisee of Red Robin and an Equal Opportunity Employer
At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!
Now Hiring Full Time & Part Time:
Hosts / Hostesses
If you are:
A strong Team Player
A Good communicator
Organized with a great attention to detail
At least 16 years old
we want to hear from you!
RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews!
When you bring your great attitude and work ethic to Red Robin, you will enjoy:
Flexible Hours
Fun & Exciting Workplace
Advancement Opportunities
We are a Franchisee of Red Robin and an Equal Opportunity Employer
Host/Hostess
Hostess job in Northville, MI
Role Description: We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants! Responsibilities: * You love a job where you can interact with people and make their day * Teamwork is important to you. You are enthusiastic and upbeat
* A great host can work quickly, multi-task and communicate well with others
* You will be a great addition to an amazing work environment because you love to work on your feet and you realize that small things make all the difference
Qualifications:
* Ability to amaze guests with your exceptional hospitality skills
* Demonstrated Time Management excellence
Receive pay that grows along with countless career growth opportunities. Come join our team!
Host / Hostess
Hostess job in Ann Arbor, MI
Here at The Chop House, a Mainstreet Ventures restaurant, our mission is to consistently exceed guest expectations by providing memorable dining experiences in creative and distinctive restaurants.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
If you have a real commitment to high standards, let's talk!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
An equal opportunity employer.
The Chop House (MSV) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At The Chop House (MSV) you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Here at The Chop House, a Mainstreet Ventures restaurant, our mission is to consistently exceed guest expectations by providing memorable dining experiences in creative and distinctive restaurants.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
If you have a real commitment to high standards, let's talk!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
An equal opportunity employer.
The Chop House (MSV) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At The Chop House (MSV) you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess
Hostess job in Ann Arbor, MI
Job Description
Real Seafood is where the coastlines of the Atlantic Ocean, the Great Lakes, and the Gulf of Mexico meet and features a menu teeming with the area's largest variety of fresh-caught fish and seafood.
NOW HIRING:
HOSTS / HOSTESSES
We're looking for the very best!
If you are a polished professional who has an eye for detail and a willingness to learn and adopt our standards, we want to hear from you!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
We are an equal opportunity employer.
Real Seafood is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Real Seafood you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess - Experienced Required
Hostess job in Ann Arbor, MI
Job Description
Carson's American Bistro is an eclectic American restaurant featuring a wide array of American favorites: Prime Rib, USDA Angus steaks, chicken, pork, fish, seafood and a variety of fresh salads.
NOW HIRING FULL & PART-TIME:
HOSTS / HOSTESSES
Come Join Our Great Team!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
If you have a real commitment to high standards, let's talk!
An equal opportunity employer.
Carson's is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Carson's you can grow your career with us.
We offer great restaurant culinary careers for line cooks (concinero / cocinera) who have back of house cooking, chef, sauté cook or grill cook kitchen experience in a high volume restaurant environment.
Host / Hostess
Hostess job in Ann Arbor, MI
Overview JOIN A WINNING TEAM! Host This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valued Qualifications Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior restaurant experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE Posted Salary Range Starting from USD $12.48/Hr. Tipped Position This position earns tips
Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior restaurant experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE
Host/Hostess
Hostess job in Trenton, MI
A Host is the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.
What you will do:
Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Perks of the job:
Great pay
Flexible Schedules
Growth Opportunities
A Host is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today!
Host / Hostess
Hostess job in Brighton, MI
Job Description
The Stillwater Grill is much more than a restaurant with a bar. We give our guests a place to connect with others while enjoying a great atmosphere and exceptional food prepared with a creative touch.
Our goal is to increase & exceed our guests' expectations! We serve the best food by our well trained & friendly staff in a clean, comfortable atmosphere.
NOW HIRING:
HOSTS / HOSTESSES
We're looking for the very best! If you are a polished professional who has an eye for detail and a willingness to learn and adopt our standards, we want to hear from you!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
For more information about our company, visit: ******************
An Equal Opportunity Employer.
Stillwater Grill (MSV-SW) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Still Water you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host/Hostess
Hostess job in Northville, MI
Role Description:
We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants!
Responsibilities:
You love a job where you can interact with people and make their day
Teamwork is important to you. You are enthusiastic and upbeat
A great host can work quickly, multi-task and communicate well with others
You will be a great addition to an amazing work environment because you love to work on your feet and you realize that small things make all the difference
Qualifications:
Ability to amaze guests with your exceptional hospitality skills
Demonstrated Time Management excellence
Receive pay that grows along with countless career growth opportunities. Come join our team!
Host / Hostess
Hostess job in Dexter, MI
Job Description
Welcome to 42 North Social House, Dexter's premier destination for connecting with friends & family, experiencing new & exciting cuisine and sipping on carefully chosen beverage selections all in the heart of downtown. Nestled in an iconic location, our restaurant seamlessly blends tradition with contemporary flair, offering a captivating atmosphere that welcomes locals and visitors alike.
Our chef, John Fisher, leads a curated scratch kitchen, utilizing locally sourced ingredients to create tantalizing dishes that showcase freshness and quality with every bite.
NOW HIRING:
Hosts / Hostesses
Come join our team!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
We are an equal opportunity employer
42 North Social House is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At 42 North Social House you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
Host / Hostess
Hostess job in Livonia, MI
JOIN THE TWIN PEAKS TEAM
Twin Peaks takes pride in serving our guests and providing opportunities for our team. If you're looking for a personally and financially rewarding career, Twin Peaks has a position for you.
We are Now Hiring:
Host / Hostesses
As a host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Equal Opportunity Employer
JOIN THE TWIN PEAKS TEAM
Twin Peaks takes pride in serving our guests and providing opportunities for our team. If you're looking for a personally and financially rewarding career, Twin Peaks has a position for you.
We are Now Hiring:
Host / Hostesses
As a host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Equal Opportunity Employer
Server
Hostess job in Waterford, MI
Independence Village of Waterford
As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.
Required Experience for Server:
Prior restaurant experience is preferred but not required.
Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.
Primary Responsibilities for Server:
Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
Follow safe food handling and sanitation practices.
Perform all side work and setup/breakdown duties as assigned.
Ensure that residents and guests receive high quality food in a timely fashion.
Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
Wait on tables and assist other staff as needed.
Tactfully and professionally, handle resident concerns and complaints.
Follow all Dining Services Standards of service.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires employee to effectively present information in one-on-one a small group situation with residents, guests, and other associates. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. Employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
Connecting Seniors, Families and Communities
For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.
It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.
We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.
If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IVH
Restaurant Host-Hostess
Hostess job in Ferndale, MI
Job Description
If you're enthusiastic and motivated with a friendly demeanor and have the ability to work well in a team environment, you'll fit right into this host/hostess role! Excellent communication skills and a warm, courteous manner are needed for speaking with guests, answering phone inquiries, and making accurate reservations.
One of your key duties will be to meet and greet guests warmly as they enter the restaurant and walk them to their seats. If you are considered a team player who is always willing to help out coworkers and perform other duties as needed, we'd like to meet with you. Show us you're the right person for this exciting role by filling out an application today.
Compensation:
$12 - $15 hourly
Responsibilities:
Guide diners to their seats and make sure everyone has the correct number of menus, utensils, napkins, and filled water glasses
Handle booking of reservations, be quick to solve seating problems, and troubleshoot any phone inquiries from customers
Acknowledge all customers warmly immediately upon arrival to ensure their first impression of the restaurant is positive
Assist with clearing plates off tables and getting tables ready for the next guests
Respond to questions about the menu and memorize the daily specials whenever needed
Take carryout orders and online orders
Qualifications:
Adapt easily to working in a fast-paced team environment with long hours of standing on feet and moving around
Must possess a high school diploma or equivalent GED and should speak English well
Skills needed for this role include excellent people skills, time management, organization skills, and the ability to handle customer requests and situations quickly with a pleasant demeanor
Some restaurant, hospitality, and/or food services industry experience is preferred
About Company
We are a growing restaurant group built on the foundation of experienced leadership and a dedication to team success. We pride ourselves on professionalism and offer exciting opportunities for career growth, including potential profit sharing.
Host / Hostess
Hostess job in Canton, MI
The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience.
Primary Responsibilities
Including, but not limited to:
Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor.
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy.
Stay organized, think and act with purpose and a sense of urgency.
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go.
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift.
Assist management team in ensuring maximum profitability through daily operations.
Ensure compliance of established goals through direction and continual communication.
Responsible for seating Guests and controlling the flow of the restaurant.
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job.
Effective operation and use of the phone, intercom, paging, and headphone systems.
Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables.
Ensure that floors are clean and dry.
Responsible for assisting with any To Go items including ordering, packaging, and cash handling.
Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.).
Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.).
Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews.
Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws.
Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes.
Other duties as assigned.
Position Qualifications
High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Skills & Specifications
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training).
Must possess all necessary technical skills required to effectively work in the FOH position.
Required:
Working knowledge and application of core company values, policies, and procedures.
Ability to exercise discretion and independent judgment with respect to challenging situations.
Basic computer knowledge of Front of House (FOH) systems.
Lead by positive example, acting in a professional, courteous manner at all times.
Excellent verbal and written communication skills.
Proficiency in basic math and time management.
Physical Demands
Legend:
R (Not Applicable) - Activity is rarely/not required in this position (0 - 2 hrs/month)
O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Activity
Frequency
Activity
Frequency
Standing
C
Climbing
F
Walking
C
Crawling
F
Sitting
O
Squatting
F
Handling/Fingering
F
Kneeling
F
Reaching Out/Up/Down
F
Bending
F
Lift/Move Objects up to 25 lbs.
F
Lift/Move Objects greater than 25 lbs.
O
Essential Functions
To perform this job successfully, the Team Member must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Work Environment
The work environment is that of the restaurant operation, including moderate to varying noise, crowds, wet floors, and temperature extremes.
Job Description Position Summary
The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience.
Primary Responsibilities
Including, but not limited to:
Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor.
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy.
Stay organized, think and act with purpose and a sense of urgency.
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go.
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift.
Assist management team in ensuring maximum profitability through daily operations.
Ensure compliance of established goals through direction and continual communication.
Responsible for seating Guests and controlling the flow of the restaurant.
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job.
Effective operation and use of the phone, intercom, paging, and headphone systems.
Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables.
Ensure that floors are clean and dry.
Responsible for assisting with any To Go items including ordering, packaging, and cash handling.
Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.).
Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.).
Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews.
Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws.
Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes.
Other duties as assigned.
Position Qualifications
High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Skills & Specifications Experience/Training:
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training).
Must possess all necessary technical skills required to effectively work in the FOH position.
Required:
Working knowledge and application of core company values, policies, and procedures.
Ability to exercise discretion and independent judgment with respect to challenging situations.
Basic computer knowledge of Front of House (FOH) systems.
Lead by positive example, acting in a professional, courteous manner at all times.
Excellent verbal and written communication skills.
Proficiency in basic math and time management.
Physical Demands
Legend:
R (Not Applicable) - Activity is rarely/not required in this position (0 - 2 hrs/month)
O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Activity
Frequency
Activity
Frequency
Standing
C
Climbing
F
Walking
C
Crawling
F
Sitting
O
Squatting
F
Handling/Fingering
F
Kneeling
F
Reaching Out/Up/Down
F
Bending
F
Lift/Move Objects up to 25 lbs.
F
Lift/Move Objects greater than 25 lbs.
O
Essential Functions
To perform this job successfully, the Team Member must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Work Environment
The work environment is that of the restaurant operation, including moderate to varying noise, crowds, wet floors, and temperature extremes.