Greeting and escorting members and their guests to tables. Answering the telephone, taking reservations per The Gallery & Fresco Standards and Procedures. Maintaining a courteous and efficient presence at the door to provide members and their guests with an elegant dining experience.
Essential Functions:
Understands and implements The Gallery | The Fresco's statement of purpose and service guarantees.
Understands and adheres to the Club attendance policy
Meet and greet guests as they arrive at the podium, escort the party using the host's name, presenting menus per the “Steps of Service”
Maintain OpenTable reservations and floor plan so that management and servers know which members are seated where
Looking ahead in Open Table for reservation conflicts, timing, events, etc. for managers to ensure tables are properly timed
Understand and implement the “House Rules” for proper attire, cell phone usage and business meetings throughout the dining room (report any violation to management immediately)
Take reservations per The Gallery | The Fresco Standards and Procedures
Directs all calls to appropriate departments if you cannot accurately answer a question
Follows the service rules of etiquette
Assists members, guests, and co-workers in a friendly and courteous manner
All employees are expected to comply with all Club (and Gallery & Fresco specific) standards and procedures upon hire to maintain safe and efficient operations. Employees who violate Club (and Gallery & Fresco specific) standards and procedures will be subject to disciplinary action up to and including termination.
Supportive Functions:
In addition to performance of the essential functions, this position is required to perform certain supportive functions. The amount of time spent performing each of these functions is to be solely determined by the manager/supervisor on duty and is based on the particular requirements of The Gallery | The Fresco or Club.
Maintain an open line of communication between members and their guests, management, and line employees
Assist in the training of newly hired employees
Knowledgeable about Club amenities and offerings
Knowledgeable about daily events at The Club
Qualifications
Specific Knowledge, Skills and Abilities:
An individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he/she can perform the essential functions of the job.
Knowledge of appropriate table settings and service ware.
Knowledge of restaurant operations, to include proper staffing levels, member relations and etiquette.
Ability to read, write, and speak the English language sufficiently to understand menus, record orders, and communicate with members and guests on reservation details and special requests.
Ability to move throughout a crowded dining room to seat guests.
Ability to remember, recite, and promote the variety of menu items.
Ability to effectively deal with member and guest complaints and concerns in a courteous and professional manner (carefully listening to the nature of the concern, demonstrating empathy and providing a positive, proactive solution).
Qualification Standards
Education:
Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
Experience:
Prior hospitality experience (fine dining specifically) is preferred
Licenses and Certificates:
Ability to obtain any Club-required certification or licenses (Ex: TiPs certification)
Other:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to support the business needs of the Club.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned to them by their manager/supervisor.
$23k-27k yearly est. 11d ago
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Host / Hostess
Twin Peaks 4.0
Hostess job in Madison Heights, MI
Job Description
JOIN THE TWIN PEAKS TEAM
Twin Peaks takes pride in serving our guests and providing opportunities for our team. If you're looking for a personally and financially rewarding career, Twin Peaks has a position for you.
We are Now Hiring:
Host / Hostesses
As a host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Equal Opportunity Employer
$22k-26k yearly est. 11d ago
AM Hostess
Crescent Careers
Hostess job in Bloomfield Hills, MI
As a Host/Hostess, you will assist in greeting and seating guests in a hospitable manner, and maintaining a waiting list.
Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arrive for meals.
Maintains a waiting list and server rotations.
Performs other duties as required to exceed guests' expectations.
$21k-28k yearly est. 34d ago
Hostess
Yahn Yogurts
Hostess job in Novi, MI
As a host/hostess, you will use your friendly, approachable nature to guide our guests through a killer dining experience. We work hard, play hard and at the end of the day, it's about going all out to create an outstanding guest experience.
You'll get to:
Fostering a community of out-of-the-box individuals
Be in a high energy, high volume, faced paced environment
Have a flexible schedule and pay increases based on performance
Have the opportunity for growth that comes with a whole new set of badass benefits
$21k-28k yearly est. 60d+ ago
Host-Hostess
Granite City 3.6
Hostess job in Troy, MI
Role Description: We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants! Responsibilities: * You love a job where you can interact with people and make their day * Teamwork is important to you. You are enthusiastic and upbeat
* A great host can work quickly, multi-task and communicate well with others
* You will be a great addition to an amazing work environment because you love to work on your feet and you realize that small things make all the difference
Qualifications:
* Ability to amaze guests with your exceptional hospitality skills
* Demonstrated Time Management excellence
Receive pay that grows along with countless career growth opportunities. Come join our team!
$21k-28k yearly est. 60d+ ago
Host-Hostess
Bbqholdingscareersite
Hostess job in Troy, MI
Role Description:
We are looking for passionate Hosts who create a positive impression to every guest that walks in our restaurants!
Responsibilities:
You love a job where you can interact with people and make their day
Teamwork is important to you. You are enthusiastic and upbeat
A great host can work quickly, multi-task and communicate well with others
You will be a great addition to an amazing work environment because you love to work on your feet and you realize that small things make all the difference
Qualifications:
Ability to amaze guests with your exceptional hospitality skills
Demonstrated Time Management excellence
Receive pay that grows along with countless career growth opportunities. Come join our team!
$21k-27k yearly est. 10h ago
Host or Hostess
Slows Bar BQ
Hostess job in Detroit, MI
Slows Bar Bq is looking for experienced hosts to welcome our guests!
Requirements
Warmly and graciously greet all guests upon arrival
Manage wait lists and reservations
Accurately quote wait times.
Page customers when their table becomes available.
Assist with clearing and setting of tables.
Perform regular spot sweeps to maintain clean and presentable dining room.
Answer phones warmly and graciously within three rings.
Schedule reservations.
Maintain awareness of weather conditions and their impact on outdoor seating.
Accurately record messages for managers/owners.
Accommodate special seating requests for guests whenever possible.
Thank guests as they leave and invite them to return.
Highly organized, able to manage multiple priorities
Night and weekend availability required
Benefits
Flexible scheduling - great for students
Opportunity for advancement to lucrative server or bartender positions
Medical and Dental insurance for full-time employees
$21k-27k yearly est. Auto-Apply 60d+ ago
Host Hostess at Cork & Gabel
Cork & Gabel
Hostess job in Detroit, MI
Job Description
Cork & Gabel in Detroit, MI is looking for one host/hostess to join our 44 person strong team. We are located on 2415 Michigan Ave. Our ideal candidate is self-driven, motivated, and reliable.
Responsibilities
Answering the phones and book reservations
Greeting customers and making them feel welcome
Estimating wait time for guests
Qualifications
Friendly and outgoing personality
Ability to listen and communicate effectively
Strong organizational and motivational skills
We are looking forward to receiving your application. Thank you.
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$21k-27k yearly est. 13d ago
Host / Hostess
Ansara Concepts
Hostess job in Madison Heights, MI
JOIN THE TWIN PEAKS TEAM
Twin Peaks takes pride in serving our guests and providing opportunities for our team. If you're looking for a personally and financially rewarding career, Twin Peaks has a position for you.
We are Now Hiring:
Host / Hostesses
As a host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Equal Opportunity Employer
JOIN THE TWIN PEAKS TEAM
Twin Peaks takes pride in serving our guests and providing opportunities for our team. If you're looking for a personally and financially rewarding career, Twin Peaks has a position for you.
We are Now Hiring:
Host / Hostesses
As a host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.
Equal Opportunity Employer
$21k-27k yearly est. 60d+ ago
Busser / Food Runner
The Chop House 3.7
Hostess job in Ann Arbor, MI
Job Description
Here at The Chop House, a Mainstreet Ventures restaurant, our mission is to consistently exceed guest expectations by providing memorable dining experiences in creative and distinctive restaurants.
NOW HIRING FULL & PART-TIME:
FOOD RUNNERS
Come Join Our Great Team!
If you have a real commitment to high standards, let's talk!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
An equal opportunity employer.
The Chop House (MSV) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At The Chop House (MSV) you can grow your career with us.
This restaurant front of house job for food runner will focus on guest service. You will be expected to provide efficiency and teamwork in a growing and dynamic environment.
$29k-35k yearly est. 19d ago
Host / Hostess
Landry's
Hostess job in Auburn Hills, MI
Overview JOIN A WINNING TEAM! Host This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greatest asset. What we offer you: Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry's League Positive and respectful work environment where diversity is valued Qualifications Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior restaurant experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE Posted Salary Range Starting from USD $16.00/Hr. Tipped Position This position does not earn tips
Apply now if you: Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive and Respectful Are a Team Player with a guest first attitude Have prior restaurant experience (preferred) Have a passion for great food and great fun Are comfortable working in fast-paced environment Learn more about Landry's by visiting our website at ****************** EOE
$16 hourly 12d ago
Apparatus Room Host (PT)
Aparium Hotel Group 3.9
Hostess job in Detroit, MI
APPARATUS ROOM HOST PROFILE is Non-Exempt WHO WE ARE Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
The Detroit Foundation Hotel has transformed the historic Detroit Fire Department Headquarters into a 100 room independent hotel that adds another piece to the ongoing Detroit renaissance puzzle. The hotel draws on the Motor- City's unparalleled past while proactively moving the city to its next incarnation as a national cultural, business and artistic touch- point. Featuring an inviting ground- floor restaurant, The Apparatus Room, the hotel partners with local distillers, brewers, farmer s and other edible sundry purveyors to deliver and authentic Detroit experience.
The hotel is managed by Aparium, which was founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE
Your past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for. Food and beverage culture are just a part of your identity, as you keep up on new restaurant openings or which restaurants were just named the locals' favorite. Food culture interests you and you love when as the curator of an experience, you nail it. It is in your nature to take care of others. You delight in the smiles you share and the positive experiences that you create. You are probably known to your friends and family as a planner and enjoy organizing people or just about anything. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it's just natural for you to do so. Above all, it is your mission to spread joy to all you encounter.
THE ROLE
The Restaurant Host reports to the F&B Managers and work in a team environment with other F&B professionals, including barbacks, bartenders, servers, dishwashers, cooks, and chefs. It is critical the person in this position possess a background and knowledge in basic service techniques and has a natural ability to manage time and assist customers. As the Restaurant Host you will be responsible for creating memorable guest experiences and making the first interaction without guests memorable.
All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating each other just like we treat our guests, sharing a smile, a helping hand, and a willingness to jump in to assist in any situation. You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded - no egos are allowed
WHAT YOU WILL DO
* Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition and translocal hospitality
* Assist in all aspects of a guest's experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper steps of service to create exceptional guest experiences; executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary
* Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
* Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day; and to serve alcohol safely, responsibly, and legally; and of course, accurately account for all monetary transactions during your shift
* Serve food and beverage items based upon each guest's specific requests by respecting the health and safety measures procedures to keep you and the guest safe and healthy
* Ensure your work stating is clean and organized, with the utmost respect for your guests, peers, and equipment; and ensure you demonstrate a sense of urgency for guest requests
* Demonstrate an understanding of basic culinary and beverage terms and strive to know more through constant study of your craft; use your knowledge of the food and beverage menu to create exceptional dining experiences
* Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed; and communicate promptly with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion
* Assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Bar and In-Room Dining
* Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state, or local laws
* The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer
WHAT YOU WILL NEED
* Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
* Minimum of one (1) year experience as a Restaurant or Event/Banquet server in either a free-standing or hotel restaurant.
* (TiPS) Alcohol service certification and ServSafe Certificate of Completion, or ability to obtain such within 30 days of hire
* Must meet local age requirements in order to serve alcohol
* Available to work a flexible schedule to include nights, weekends and holidays
* Fluency in English both verbally and non-verbally
ADDITIONAL REQUIREMENTS
* Continuous standing and walking and negotiating wet tile floor and steps
* Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
* Ability to roll and/or carry tables and chairs
* Standing and walking is continuous for 4-5 hours at a time
* Lifting and carrying 30 lb. tray, crate or box is occasional
* Negotiating varied floor surfaces is continuous
* Carrying over shoulder is occasional
* Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
* Excellent sight and balance needed for negotiating varied floor surfaces
* Handling lighted candles, and handling hot fluids (coffee and tea)
* Must be able to work in extreme temperatures like freezers (-10*F) and kitchens (+110*F)
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.
$24k-31k yearly est. 49d ago
Server
Independence Village 3.9
Hostess job in Waterford, MI
Independence Village of Waterford
As a Server, you will perform a variety of food service functions and maintain clean and sanitary conditions of service area, facilities and equipment. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.
Required Experience for Server:
Prior restaurant experience is preferred but not required.
Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.
Primary Responsibilities for Server:
Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
Follow safe food handling and sanitation practices.
Perform all side work and setup/breakdown duties as assigned.
Ensure that residents and guests receive high quality food in a timely fashion.
Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
Wait on tables and assist other staff as needed.
Tactfully and professionally, handle resident concerns and complaints.
Follow all Dining Services Standards of service.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires employee to effectively present information in one-on-one a small group situation with residents, guests, and other associates. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. Employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
Connecting Seniors, Families and Communities
For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.
It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.
We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.
If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IVH
$25k-35k yearly est. 14d ago
Host / Hostess
Ansara Restaurant Group 3.9
Hostess job in Livonia, MI
At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!
Now Hiring Full Time & Part Time:
Hosts / Hostesses
If you are:
A strong Team Player
A Good communicator
Organized with a great attention to detail
At least 16 years old
we want to hear from you!
RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews!
When you bring your great attitude and work ethic to Red Robin, you will enjoy:
Flexible Hours
Fun & Exciting Workplace
Advancement Opportunities
We are a Franchisee of Red Robin and an Equal Opportunity Employer
At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, contagious energy and are interested in working in an environment where anything is possible, come join our team!
Now Hiring Full Time & Part Time:
Hosts / Hostesses
If you are:
A strong Team Player
A Good communicator
Organized with a great attention to detail
At least 16 years old
we want to hear from you!
RedRobin (RRGB) is a well-established, high-volume, full-service restaurant concept that has growth opportunities for team members in a full-service casual dining restaurant company. Grow your career with Red Robin Gourmet Burgers and Brews!
When you bring your great attitude and work ethic to Red Robin, you will enjoy:
Flexible Hours
Fun & Exciting Workplace
Advancement Opportunities
We are a Franchisee of Red Robin and an Equal Opportunity Employer
$21k-28k yearly est. 60d+ ago
Host/Hostess- The Vanguard Hotel, Ann Arbor, MI
The Vanguard Hotel, Ann Arbor, Mi
Hostess job in Ann Arbor, MI
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Host/Hostess for The Vanguard Hotel in Ann Arbor, MI
Pay: $16/hr + Tips
About the Role:
As a Host/Hostess at The Vanguard Hotel in Ann Arbor, MI, you will be the first point of contact for our guests, setting the tone for their entire dining experience. Your role is pivotal in managing guest flow, ensuring timely seating, and maintaining an organized and welcoming environment. You will coordinate closely with the restaurant team to optimize table turnover while accommodating guest preferences and special requests. This position requires a balance of excellent interpersonal skills and efficient operational management to enhance guest satisfaction. Ultimately, your efforts will contribute significantly to the hotel's reputation for exceptional hospitality and service excellence.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or hospitality role, preferably in a restaurant or hotel setting.
Ability to stand and walk for extended periods during shifts.
Strong communication and interpersonal skills.
Basic proficiency with reservation and seating management systems.
Preferred Qualifications:
Experience working in a high-volume restaurant or hotel environment.
Familiarity with point-of-sale (POS) systems and reservation software such as OpenTable or similar.
Bilingual abilities to assist a diverse guest population.
Certification in hospitality or customer service training programs.
Demonstrated ability to handle difficult situations with professionalism and tact.
Responsibilities:
Greet guests warmly upon arrival and manage the reservation and waitlist system efficiently.
Escort guests to their tables while providing menus and informing them about daily specials or promotions.
Maintain clear communication with servers and kitchen staff to ensure smooth seating arrangements and timely service.
Monitor dining room capacity and manage guest flow to minimize wait times and maximize seating efficiency.
Handle guest inquiries and resolve any seating-related issues promptly and professionally.
Maintain cleanliness and organization of the host/hostess station and entrance area.
Assist with opening and closing duties as required, including setting up the dining area and preparing for service.
Skills:
The required skills such as strong communication and interpersonal abilities are essential for warmly welcoming guests and effectively managing their seating preferences, which directly impacts guest satisfaction. Proficiency with reservation and seating management systems enables efficient handling of guest flow and waitlists, ensuring smooth operations during peak hours. Preferred skills like familiarity with POS systems and bilingual communication enhance the ability to serve a diverse clientele and streamline coordination with the service team. Problem-solving and conflict resolution skills are frequently applied to address guest concerns promptly and maintain a positive dining atmosphere. Overall, these skills combine to create a seamless and enjoyable experience for guests from arrival to seating.
Amazing Benefits at a Glance:
Team Driven and Values Based Culture
Same day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Referral program
$16 hourly 10d ago
Server
First Watch Restaurants 4.3
Hostess job in Shelby, MI
Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
All employees are eligible for the following:
* Health Insurance*
* Dental & Vision Coverage
* Unlimited access to medical and behavioral telemedicine through Cirrus MD
* Flexible Spending Account - set aside money for health care expenses*
* Dependent Care Flexible Spending Account - set aside money for dependent care for children up to age 13*
* 401(K) Retirement Savings Program*
* 50% meal discount for you, along with spouse / dependent children at all company restaurants
* Child Discount Program at The Learning Experience
* Employee Assistance Program and personal / professional coaching
* Bright Horizon - back up child and elder care
* Supplemental Insurance (accident, critical illness, indemnity)
* Paid Time Off (PTO) - must meet the minimum hourly requirements
* Tuituion Reimbursement & High School Diploma Program
* Spot Pet Insurance
* Complimentaty premium access to the Calm App, plus 5 gift subscriptions
* Perks at Work (over 30,000 discount on purchases for travel, fitness, auto event tickets & more)
* FT Employees are eligible the first of the month after 60 days of employment and must enroll within 30 days of employment.
About The Position
You delight in delivering an exceptional experience for your customers and learning our Five Steps of Service - our proven method built on the belief that teamwork really does make the dream work (and brings in the tips)! You are the ultimate multi-tasker and menu expert who enjoys juggling tableside responsibilities with genuine friendliness and expert food knowledge.
In addition, our Servers:
* Support fellow team members at every opportunity and believe in the power of teamwork
* Treat customers and team with kindness and respect
* Serve safe high-quality food in a fast-paced environment
* Must be at least 18 years of age
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$20k-28k yearly est. Auto-Apply 2d ago
Host
Cooper's Hawk Winery 4.5
Hostess job in Clinton, MI
At Cooper's Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.
What You Will Get
* 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
* Monthly Wine Tastings for Two
* Medical, Dental, Vision, and Telehealth
* 401k with Company Match
* Paid Time Off and Flexible Schedules
* Early Pay Access
* Wellness and Mental Health Support
* Wine and Culinary Education
* Career Growth Flight Plan
* Team Member Rewards, Milestone Recognition, and Referral Bonuses
How You Will Succeed
Show Up Ready: Come Prepared, stay sharp, and start strong.
* Greet guests with energy and enthusiasm from the very first interaction
* Answer guest phone calls with professionalism and hospitality
* Follow checklists to set up the host area for a smooth shift
* Maintain a professional image at all times by adhering to all appearance and behavior guidelines
Own What You See: Take Responsibility, jump in, and do what needs to be done.
* Keep track of table flow and dining room pacing to deliver an excellent guest experience
* Adjust seating plans as needed to avoid bottlenecks and wait time surprises
* Manage special seating requests of guests consistent with table availability
Stay in Sync: Communicate often, move with your team, and keep service flowing.
* Communicate constantly with Managers and Team Members to keep service moving seamlessly
* Support servers and service assistants when needed to help the team shine
Make It Personal: Be genuine, listen well, and tailor each experience.
* Answer questions about food, wine, and experiences with warmth and knowledge
* Share insights about our Barrel Reserve wine during each escort to the table
Add a Touch: Go beyond the expected to create memorable moments.
* Help with light side work and maintain the entry area so every guest's first impression is a great one
* Keep phone etiquette polished and professional when answering calls and handling reservations
What You Will Bring
* At least 18 years of age
* A genuine love for hospitality and a desire to create unforgettable experiences
* Comfort in a fast paced environment with strong multitasking skills
* Ability to lift up to 40 pounds and stand for extended periods
* Willingness to work weekends and holidays
* Team spirit and clear communication
* Ability to read, write, and understand English
Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.
Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.
$28k-35k yearly est. 18d ago
Host / Hostess
Stillwater Grill
Hostess job in Brighton, MI
Job Description
The Stillwater Grill is much more than a restaurant with a bar. We give our guests a place to connect with others while enjoying a great atmosphere and exceptional food prepared with a creative touch.
Our goal is to increase & exceed our guests' expectations! We serve the best food by our well trained & friendly staff in a clean, comfortable atmosphere.
NOW HIRING:
HOSTS / HOSTESSES
We're looking for the very best! If you are a polished professional who has an eye for detail and a willingness to learn and adopt our standards, we want to hear from you!
Benefits Include:
Paid time off, which begins accumulating immediately
Medical benefits for full time employees
Flexible Schedules
Meal Benefits
Holiday Pay
Employee Meal Discounts
Professional Advancement
For more information about our company, visit: ******************
An Equal Opportunity Employer.
Stillwater Grill (MSV-SW) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurnat company. At Still Water you can grow your career with us.
This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
$21k-27k yearly est. 19d ago
Lane Server
Lucky Strike Entertainment 4.3
Hostess job in Roseville, MI
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Lane Server and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
All applicants must be at least 18 years of age to qualify for a position.
WHAT OUR LANE SERVERS DO
Our Lane Servers are world-class ambassadors of our entertainment centers. They interact with our guests, serve them the awesome eats of our signature menus, and provide them with the kind of exceptional service that has them returning again and again. If you're team-oriented and great with people, you'll be perfect for this role.
A LANE SERVER'S DAY-TO-DAY
Take, deliver, and close out food and beverage orders
Learn our menu, promotions, and specials and relay them to our guests
Check back with guests routinely
Assist guests with all questions, requests, and issue resolution
Help keep the center clean
Set up, stock, and organize your assigned work area
Recommend/upsell the center experience
WHAT IT TAKES
2 Years of related experience
HS Diploma (Optional)
Exceptional interpersonal skills
A commitment to great guest service
Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU'LL LOVE YOUR JOB)
Free Bowling!
$1 Arcade Play
20% off Events
50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
Evening shift
Night shift
Weekly day range:
Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
$23k-34k yearly est. Auto-Apply 60d+ ago
Host / Hostess
O'Charley's Team Members
Hostess job in Canton, MI
The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience.
Primary Responsibilities
Including, but not limited to:
Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor.
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy.
Stay organized, think and act with purpose and a sense of urgency.
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go.
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift.
Assist management team in ensuring maximum profitability through daily operations.
Ensure compliance of established goals through direction and continual communication.
Responsible for seating Guests and controlling the flow of the restaurant.
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job.
Effective operation and use of the phone, intercom, paging, and headphone systems.
Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables.
Ensure that floors are clean and dry.
Responsible for assisting with any To Go items including ordering, packaging, and cash handling.
Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.).
Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.).
Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews.
Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws.
Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes.
Other duties as assigned.
Position Qualifications
High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Skills & Specifications
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training).
Must possess all necessary technical skills required to effectively work in the FOH position.
Required:
Working knowledge and application of core company values, policies, and procedures.
Ability to exercise discretion and independent judgment with respect to challenging situations.
Basic computer knowledge of Front of House (FOH) systems.
Lead by positive example, acting in a professional, courteous manner at all times.
Excellent verbal and written communication skills.
Proficiency in basic math and time management.
Physical Demands
Legend:
R (Not Applicable) - Activity is rarely/not required in this position (0 - 2 hrs/month)
O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Activity
Frequency
Activity
Frequency
Standing
C
Climbing
F
Walking
C
Crawling
F
Sitting
O
Squatting
F
Handling/Fingering
F
Kneeling
F
Reaching Out/Up/Down
F
Bending
F
Lift/Move Objects up to 25 lbs.
F
Lift/Move Objects greater than 25 lbs.
O
Essential Functions
To perform this job successfully, the Team Member must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Work Environment
The work environment is that of the restaurant operation, including moderate to varying noise, crowds, wet floors, and temperature extremes.
Job Description Position Summary
The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience.
Primary Responsibilities
Including, but not limited to:
Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor.
Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy.
Stay organized, think and act with purpose and a sense of urgency.
Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go.
Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift.
Assist management team in ensuring maximum profitability through daily operations.
Ensure compliance of established goals through direction and continual communication.
Responsible for seating Guests and controlling the flow of the restaurant.
Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job.
Effective operation and use of the phone, intercom, paging, and headphone systems.
Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables.
Ensure that floors are clean and dry.
Responsible for assisting with any To Go items including ordering, packaging, and cash handling.
Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.).
Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.).
Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews.
Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws.
Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes.
Other duties as assigned.
Position Qualifications
High school diploma or general education degree (GED)
Must be able to hear, and read, write and speak English fluently
Skills & Specifications Experience/Training:
Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training).
Must possess all necessary technical skills required to effectively work in the FOH position.
Required:
Working knowledge and application of core company values, policies, and procedures.
Ability to exercise discretion and independent judgment with respect to challenging situations.
Basic computer knowledge of Front of House (FOH) systems.
Lead by positive example, acting in a professional, courteous manner at all times.
Excellent verbal and written communication skills.
Proficiency in basic math and time management.
Physical Demands
Legend:
R (Not Applicable) - Activity is rarely/not required in this position (0 - 2 hrs/month)
O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Activity
Frequency
Activity
Frequency
Standing
C
Climbing
F
Walking
C
Crawling
F
Sitting
O
Squatting
F
Handling/Fingering
F
Kneeling
F
Reaching Out/Up/Down
F
Bending
F
Lift/Move Objects up to 25 lbs.
F
Lift/Move Objects greater than 25 lbs.
O
Essential Functions
To perform this job successfully, the Team Member must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Work Environment
The work environment is that of the restaurant operation, including moderate to varying noise, crowds, wet floors, and temperature extremes.
The average hostess in Royal Oak, MI earns between $19,000 and $32,000 annually. This compares to the national average hostess range of $20,000 to $34,000.
Average hostess salary in Royal Oak, MI
$25,000
What are the biggest employers of Hostesses in Royal Oak, MI?
The biggest employers of Hostesses in Royal Oak, MI are: