Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.
Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.
No formal education is required to become a waiter or waitress.
Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.
Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.
Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.
Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.
Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.
Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.
Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.
Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.
Cathay Pacific - A Day in the Life - Flight Attendant
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Behind the scenes - A day in the life of a Jetairfly Cabin Crew Member!
|Job Title||Company||Location||Start Date||Salary|
|Hostess||JP Doyle Restaurant and Public House, Inc.||Sleepy Hollow, NY||Apr 11, 2016||$49,000 -
|Head Hostess||BMT Operations LLC||New York, NY||Feb 01, 2010||$45,000|
|Hostess||Koliba Rest. Corp.||NY||Mar 24, 2010||$27,820|
|Server/Host||Blaze Bar Habor, LLC||Bar Harbor, ME||Jan 01, 1970||$24,856|
Top Hostess Skills
Drink Orders, Proper Setup, Communication Skills, Reservation Arrangements, High Volume, Floor Plan, Phone Calls, Ensure Customer Satisfaction, Food Orders, Greeting Guests, Greeting Customers, POS, To-Go Orders, Clean Tables, Ensure Cleanliness, Special Events, Courteous Service, Large Parties, Seat Guests, Seat Customers
Top 10 Hostess Employers
If you’re looking for a Hostess job, you should start with Applebee's which has hired heavily for the position.
Overall, 10 firms have active listings for Hostess.
Applebee's, Olive Garden, Red Lobster, TGI Fridays, Ruby Tuesday, Texas Roadhouse, Outback Steakhouse, IHOP, Red Robin, Cracker Barrel
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