Hotel auditor jobs near me

Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Hotel Night Audit 11pm - 7am We are looking to add to our award winning team! About the Hotel: The Comfort Inn and Suites is located in Caldwell, Ohio Job Description: Provide excellent customer service to all guest of the hotel, check -in and check- out procedures, balancing cash, reconcile credit cards, answering the phone, attend to the needs of the guest. Essential Job Functions: Be in required uniform, name tag, and ear piece. Greet all guests. Providing information to guest about policies, services, and ammenties. Respond to guest requests, selling rooms to walk-in guests, entering / changing reservations in the system, posting charges to guest accounts, processing payments from guests, making necessary changes to guest accounts, informing housekeeping of any room changes, etc. Listening and responding to the needs of the guest. Responding to guest complaints, answering the phone, transfering calls, cleaning of the front desk area and the surrounding area, completing checklists, maintaining daily logs, balancing cash drawer, must be able to stand for an 8 hour shift. Additional Responsibilities: Attitude must be conductive to team growth, hospitality, and serving environment. Must be willing to complete hospitality training, and education of the hospitality industry, and any other duties given by the supervisor, or general manager. Knowledge of Choice Advantage is preferre but not required. Benefits: Friends and family hotel discounts Paid time off Holiday Pay Vision, Dental, and Life Insurance Apply online or stop by the front desk to pick up an application.

Full-time Description We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests, and performing accounting tasks to maintain accurate financial records. Essential Responsibilities and Duties: - Perform nightly audits of financial transactions and ensure accuracy in reporting. - Handle guest check-ins and check-outs efficiently and courteously. - Address guest inquiries and resolve any issues that may arise during the night. - Maintain the security and safety of the hotel premises during night hours. - Prepare and distribute daily financial reports to management. - Assist with inventory management and ordering supplies as needed. - Collaborate with other departments to ensure a seamless guest experience. This is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality also offers Competitive Benefits: Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA Working Conditions The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. This covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Equal Employment Opportunity Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Requirements Education, Experience, and Skills (Qualifications/Requirements): - High school diploma or equivalent; additional education in hospitality or accounting is a plus. - Previous experience in a hotel or customer service role preferred. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills. - Proficient in using hotel management software and basic accounting systems. - Ability to work independently and manage time effectively. - Flexibility to work overnight shifts, including weekends and holidays. Physical Requirements: Ability to stand, walk, and remain on feet for extended periods. Ability to lift and carry up to 50 pounds occasionally (consider adjustments based on specific needs). Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.

Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Night audit Agent to provide exceptional service to our hotel guests. The Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. It is a night shift 11pm-7 am Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: · Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. · Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. · Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team! The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 4:30p-1a and would include weekends. Primary Responsibilities: The following are highlight items and not meant to be all-inclusive of this position: * Greet, register, and assign rooms to guests * Responsible for issuing room keys and important information to guests * Responsible for making lodging reservations and checking lodging availability * Verifies credit card authorization or collect cash payment for all guests * Answer telephone line and transfer to proper departments or guest rooms * Review guest accounts and charges upon guest check-out * Stocking, inventory and cashiering of guest marketplace * Seasonal golf cart reservations and ensures all required forms are completed by guests * Be familiar with daily events * Constant contact with housekeeping and maintenance departments with guest issues or concerns * Ensure complete guest satisfaction * Ensuring daily checklists are completed * Completes any direct assignment from Manager * Balance credit card and cash paperwork for entire day * Process credit cards for Settlement * Close out day for facility and print reports * Insert information from day end reports into spreadsheets for General Manager and Ownership Qualifications, Education, Experience, Skills, and Abilities: * Previous hospitality/service industry experience preferred * Strong oral communication skills * Ability to maintain a professional and courteous behavior at all times * Strong computer skills * Ability to work in high paced environment * Strong Customer Service skills * Ability to Multitask The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job Description The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team! The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 4:30p-1a and would include weekends. Primary Responsibilities: The following are highlight items and not meant to be all-inclusive of this position: Greet, register, and assign rooms to guests Responsible for issuing room keys and important information to guests Responsible for making lodging reservations and checking lodging availability Verifies credit card authorization or collect cash payment for all guests Answer telephone line and transfer to proper departments or guest rooms Review guest accounts and charges upon guest check-out Stocking, inventory and cashiering of guest marketplace Seasonal golf cart reservations and ensures all required forms are completed by guests Be familiar with daily events Constant contact with housekeeping and maintenance departments with guest issues or concerns Ensure complete guest satisfaction Ensuring daily checklists are completed Completes any direct assignment from Manager Balance credit card and cash paperwork for entire day Process credit cards for Settlement Close out day for facility and print reports Insert information from day end reports into spreadsheets for General Manager and Ownership Qualifications, Education, Experience, Skills, and Abilities: Previous hospitality/service industry experience preferred Strong oral communication skills Ability to maintain a professional and courteous behavior at all times Strong computer skills Ability to work in high paced environment Strong Customer Service skills Ability to Multitask The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Job Description Now Hiring: PART TIME NIGHT AUDITOR---2 days per week CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Part Time Night Auditor for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. We are looking for someone who can work 2-3 days a week from 11pm-7am. The days would be during the weekdays, Wednesday, Thursday, and Fridays. Our Night Auditor will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. We are a first class hotel looking for first class employees to join our staff. We are looking forward to hearing from you!

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation: $16 - $18 hourly Responsibilities: Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Provide exceptional service to all hotel guests during their stay Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Perform additional bookkeeping, administrative, and accounting procedures as required Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Computer proficiency is required; experience with accounting or reservation software is preferred High school diploma or equivalent required; some college preferred Experience in the hospitality industry or guest services is preferred, but not required Great communications. and excellent customer service skills are required Flexible overnight hours are required Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Summary: We are looking for a Night Auditor to prepare a summary of cash, check and credit card activities reflecting the hotel's daily financial totals. This person will post room charges and taxes to guest accounts including any additional guest transactions. They will comply and maintain files and reset systems for next day operations/functions. Hours are 11pm to 7am Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet, assist and register guests upon arrival into the computer system, verifying reservation information Respond to guest needs, special requests and complaints. Communicate all guests needs to next shift Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts Prints up and files reservations for the next business day Prepare daily reports as required by management Check figures, postings and documents for accuracy Prepare End of Day procedure Balance the day's charges, making any corrections as necessary Input into the PC revenue, expenses and allowances to generate daily reports Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations Perform other duties and responsibilities asked by the General Manager and the Assistant General Manager based upon hotel needs Other: Regular attendance is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the nature of the hospitality industry, employees may be required to work varying schedules and holidays to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Education Requirements: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. Work Environment/Physical Requirements: Inside with protection from weather but not necessarily changes in temperature. Physical activities include standing for long periods of time. Walking, talking, seeing, hearing, reaching, bending, grasping and holding. Considerable repetitive motion of hands, fingers and wrists as pertains to the operation of a computer keyboard. Requires working all night time hours. Ability to lift up to 25 pounds. Grooming: Cleanliness and personal hygiene are not only common social standards, but are also an essential part of providing the best service to our guests. Neatness, moderations, and good taste in your dress and manner contribute much to the impression you make. As a Team Member, you project the hotel's image; therefore, it is important that you are well-groomed and dressed in a businesslike manner at all times. About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

←Back to all jobs at RAINMAKER TEAM LLC Night Audit / Front Desk - Part Time Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling reports for management, and ensuring the accuracy of financial records. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of accounting principles. Responsibilities: * Reconcile all hotel cashier transactions * Review, organize, and compile reports for management * Ensure the accuracy of financial records * Handle guest check-ins and check-outs during the night shift * Respond to guest inquiries and resolve any issues * Perform end-of-day procedures Requirements: * Previous experience in a similar role preferred * Strong understanding of accounting principles * Excellent communication and customer service skills * Ability to work independently and prioritize tasks * Proficiency in Microsoft Office and hotel management software * Available to work overnight shifts

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria

Part Time Night Auditor NOTE: This is a part time Night Audit. Shift is generally Wed, Thurs & Fri - 11pm - 7am Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

The Night Auditor is responsible for overseeing the nightly operations of the front desk, ensuring that all financial transactions and reports are accurately completed and prepared for the next day's operations. The primary focus of this role is to reconcile the day's financial activities, manage guest services during the overnight shift, Manager on duty coverage and provide exceptional guest experiences. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Perform the duties of a front desk agent, including guest check-in/check-out, reservation handling, and responding to guest inquiries. Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes. Run the trial balance to post rooms and close the day, preparing and distributing next-day reports for the Front Office, Housekeeping, Sales, and Executive Office as required. Provide exceptional guest service by greeting and welcoming guests, handling guest complaints promptly, and ensuring a positive guest experience. Handle financial transactions such as accepting payments, maintaining a house bank, and preparing accurate receipt reports. Issue and control access to safety deposit boxes, and post miscellaneous charges as requested. Respond to and resolve guest complaints efficiently and courteously. Answer telephones promptly and handle reservations, check-ins, and check-outs with accuracy and efficiency. Operate or assist with any necessary transportation arrangements in a timely and courteous manner. Assist guests with luggage and be knowledgeable about local area attractions and hotel services. Manage messages, wake-up calls, mail, and faxes properly, ensuring prompt and accurate service. Adhere to applicable company Standard Operating Procedures (SOPs) to maintain consistency and compliance. Effectively utilize the Property Management System and Electronic Key Equipment. Maintain a clean and orderly work area, respond promptly to FOM or MOD requests. Maintain open lines of communication with all departments, sharing pertinent information as needed. Be self-motivated and use time wisely, responding positively to new ideas and feedback. Demonstrate proper selling techniques during the reservation and walk-in process, actively seeking opportunities to upsell and increase revenue. Complete shift closing accurately, obtaining appropriate approval signatures and authorization codes. Associates may be required to work varying schedules, including nights, weekends, and holidays, based on business needs. Full compliance with company rules and regulations is required for the safe and effective operation of the hotel facilities. Violations may result in disciplinary action, up to and including termination. Qualifications: Education: High school diploma or equivalent required. Experience: One to two years in an accounting or front office position preferred. Strong communication skills, both verbal and written. Extensive knowledge of the hotel, its services, and local area attractions. Ability to maintain professionalism and handle sensitive information confidentially. Ability to sit at a desk for up to 8 hours per day, with walking and standing required for the remainder of the shift. Must be able to lift up to 15 lbs on occasion and perform tasks that involve repetitive motions, bending, and climbing.

Job Description Night Auditor Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this be you? What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Functions: • Keeps accurate accounts of cash, checks and credit transactions • Handles confidential information, including guest records, with a high degree of integrity • Makes daily deposits (as applicable) • Verifies room charges and rates; verifies register has appropriate starting cash • Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report • Submits reports to corporate office as appropriate • Monitors room availability • Blocks rooms and handles guest requests • Performs and documents security walks on a regular basis • Has a thorough knowledge of emergency procedures and implementation of procedures • Prepares continental breakfast on time; replenishes breakfast items as needed • Performs duties of a Guest Service Agent, including laundry functions as directed • May be required to make management decisions in manager's absence What we are looking for: 6 months - 1+ year of Night Audit experience preferred Desire to work overnight shifts Ability to keep accurate accounts of cash, checks and credit transactions Ability to manage and keep accurate accounts of cash, checks and credit transactions Passionate about hospitality and creating an exceptional guest experience.

We are hiring a PT Night Auditor! We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by: Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etcc Verify, balance and review hotel room availability Perform Check-in and Check-out procedures Administer guest payment policies and look for errors from the day shifts Prepare folios for the morning departing guests Maintain overall lobby appearance and assist with AM breakfast set up if needed Be versed in all hotel emergency procedures Here are some reasons our associates like working for us: Benefits We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.