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Hotel auditor skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical hotel auditor skills. We ranked the top skills for hotel auditors based on the percentage of resumes they appeared on. For example, 31.9% of hotel auditor resumes contained reservations as a skill. Continue reading to find out what skills a hotel auditor needs to be successful in the workplace.

10 hotel auditor skills for your resume and career

1. Reservations

Here's how hotel auditors use reservations:

Resolved customer concerns and made reservations over the phone.
Make reservations for incoming guests based on room availability and interview incoming guests to determine room assignment.

2. Audit Reports

Here's how hotel auditors use audit reports:

Run audit reports and journals from all credit card and computer systems.
Run audit reports for the front office system.

3. Front Desk

Here's how hotel auditors use front desk:

Supervised the Front Desk Agents, assuring the guest was properly greeted, registered, and assigned rooms to guests.
Perform any and all other duties as assigned by Front Desk Manager.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hotel auditors use customer service:

Assisted with cashier responsibilities, customer service activities, such as 10-key, faxing, copying, and hotel billing.
Handled record keeping and clerical functions and provided efficient, timely customer service to both external and internal customers.

5. Guest Service

Here's how hotel auditors use guest service:

Provide genuine, friendly guest service, maintaining a consistent professional and positive attitude.
Processed guest intake, oversaw guest services.

6. Room Availability

Room availability is defined as the availability of the number of rooms at a hotel open for sales for a specific set of dates and/or the type of accommodation.

Here's how hotel auditors use room availability:

Monitored room availability and communicate with housekeeping in the morning.
Answered questions concerning hotel amenities and room availability.

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7. Guest Accounts

Here's how hotel auditors use guest accounts:

Posted room Chagres and taxes to guest accounts.
Maintained accurate records of room availability and guest accounts within the company computer system.

8. Hotel Services

Hotel Services are those tools, resources, and products offered by a hotel. These often differ from one such institution to the next and are thus of varying quality, representation, and type. A hotel might offer an array of these or none of these following services: flower arrangements, medical attention on the spot, pools, dry cleaning, car rental services, catering or, as it is known, room service, and guided tours.

Here's how hotel auditors use hotel services:

Answer inquiries about hotel services, in-house events, directions, and local attractions.
Provide information about hotel services, features, and amenities.

9. Revenue Reports

Here's how hotel auditors use revenue reports:

Prepared daily revenue reports of all Departments (hotel, restaurant and bar) for the Accounting Department.
Generated audit reports on guest activity and prepared daily revenue reports for accounting.

10. Computer System

Here's how hotel auditors use computer system:

Prepared accurate financial reports using the hotel's computer system and money mgmt software.
Complete the registration process by inputting and retrieving information into computer system, confirming pertinent information to guest s reservation.

What skills help Hotel Auditors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of hotel auditor skills to add to your resume

The most important skills for a hotel auditor resume and required skills for a hotel auditor to have include:

Reservations
Audit Reports
Front Desk
Customer Service

Guest Service
Room Availability
Guest Accounts
Hotel Services

Revenue Reports
Computer System

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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